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General manager jobs in Irondequoit, NY

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  • Operations Manager- Traffic Control

    Roadsafe Traffic Systems, Inc. 4.1company rating

    General manager job in Rochester, NY

    Title: Operations Manager- Traffic Control Classification: Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees. Position Summary: As an Operations Manager, you will be primarily responsible for managing the day-to-day operations of crews and equipment within your assigned area, ensuring operational excellence and customer satisfaction. This role includes overseeing on-site employee training, directing the daily branch operations, and managing production, safety, staffing, inventory, revenue, and earnings. The role requires strong P&L experience, balancing corporate financial goals with customer needs and local resource availability. The Role: We are seeking an operational leader with strong financial acumen who can confidently manage customer relationships while ensuring branch profitability. You will oversee branch production, shop activities, and customer relations, while coordinating with estimating departments to align production capacity and critical path issues. Additionally, you will collaborate with accounting on revenue recognition, forecasting, and reporting. This is a hands-on, working manager role, with responsibilities that extend to performing traffic control and operations on the jobsite. Essential Functions: Manage crews and equipment in remote locations to meet and exceed customer expectations. Serve as a direct representative to municipalities and customers, handling project notifications, securing permits, and ensuring compliance with ordinances and regulations. Solve problems quickly and independently, exercising sound judgment and authority. Develop employee schedules, manage personnel on projects, and ensure timely completion of paperwork. Coordinate labor needs for projects, including sourcing and scheduling external labor. Plan and schedule projects efficiently and cost-effectively. Assess employee performance and contribute to hiring and firing decisions. Oversee safety and compliance, including DOT and safety training for employees. Understand that this is a high-demand position, requiring 24/7 availability, including evenings, weekends, and extra workdays to meet project deadlines. Request and manage material needs based on project requirements. Maintain a system for reporting production to accounting for accurate billing. Keep up-to-date Weekly Revenue Forecast Reports. Travel as needed for project oversight and customer interaction. Key Leadership Competencies: Lead by example, with a strong focus on safety, business ethics, work habits, and work-life balance. Be a good communicator who earns respect from subordinates, vendors, and customers alike. Engage in district-level discussions and represent the branch professionally. Serve as a candid team builder and player. Be accountable, focusing on maximizing profit and cash flow. Represent the company in interactions with customers and agencies, handling scheduling, disputes, and scope changes professionally. Knowledge and Skills: Deep understanding of state specifications for traffic control devices and materials. Industry involvement through trade associations or coalitions with state DOTs or similar organizations. Proficiency in MS Excel, Word, and Viewpoint (with training provided). Strong understanding of financial statements, including balance sheets and P&L statements. Education and Experience: Bachelor's degree in construction management, Engineering, or a related field is preferred. Minimum of 5 years of experience in traffic control and safety, including crew work and formal industry training. Minimum of 5 years of supervisory or management experience EOE Statement We are an Equal Employment Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, disability, or veteran status. Pay Range: $85,000 - $90,000 per hour
    $85k-90k yearly 7d ago
  • Senior Manager- Film Coating Operations Job in Rochester, NY

    Akkodis

    General manager job in Rochester, NY

    Please no 3rd party or c2c candidates Salary Range: $130,000-$190,000 based on experience, education, geographic location, and other factors. This individual will be responsible for leading and optimizing all aspects of film coating operations within the manufacturing environment. This role ensures consistent product quality, operational efficiency, regulatory compliance, and team development. Responsibilities of the Senior Manager- Film Coating Operations job include: Oversee daily operations of the film coating department, ensuring adherence to production schedules, quality standards, budget, and safety protocols. Drive continuous improvement initiatives to enhance coating uniformity, throughput, and yield while reducing waste and downtime. Make analytical based production decisions for film coating technologies, equipment and formulation interactions. Partner with R&D, Quality Assurance, Engineering, and Supply Chain to support new product introductions, process validations, and troubleshooting. Lead, mentor, and develop a team of supervisors, operators, and technicians. Foster a culture of accountability, safety, and continuous learning. Manage performance of the team. Support or lead capital investment projects related to coating equipment upgrades, facility expansions, or automation initiatives. Communicate manufacturing strategies so that they may provide guidance and support to manufacturing, thus ensuring quality processes and products. This includes collaborating on development of inspection control plans and quality system controls to support manufacturing operations. Review financial reports, provide feedback on results, work to improve timeliness and accuracy of information. Monitor and implement MUV and Scrap reduction efforts. Desired Qualifications of the Senior Manager- Film Coating Operations: Bachelor's degree in Chemical Engineering, Coating Engineering is required. Minimum Eight years related experience. Must be willing to work a 24 x 5 schedule and transitioning to a 24 x 7 schedule Excellent Good Manufacturing Practice (GMP) knowledge Experience in managing the operation of equipment and conduct tasks in a safe manner, adhering to established guidelines and applicable regulations Strong technical writing and analytical skills required to write investigative reports, SOPs, NCMRs, batch records and other production-related documents Demonstrates commitment to the development, implementation and effectiveness of Quality Management System per ISO, FDA and other regulatory agencies Has awareness of device defects that may occur in their area of responsibility, including product design, verification and validation, manufacturing and testing activities Experience with Lean Manufacturing, Six Sigma, or similar methodologies Benefit Offerings: A comprehensive benefits package is available may including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. For more information or to be considered for the Senior Manager- Film Coating Operations please contact Thomas McCarthy at ***************************
    $130k-190k yearly 2d ago
  • Technical Training Manager

    Adaptec Solutions

    General manager job in Rochester, NY

    Technical Training Manager Employment Type: FT Compensation: $80,000-$105,000/year Travel: 10-20% travel; travel to customer sites and field service groups as needed for training purposes Manages Others: No Education: HSD/GED is required 2 or 4 year technical degree is preferred Experience: Minimum of 5 years' experience in a field service or installation environment with an emphasis on training others, applicable topic areas include: associated with material handling, including conveyors, lift tables, stretch wrappers, palletizers, cranes, robotics, and/or other automation systems involving integration of some or all the above. Previous experience as a trainer in a similar technical environment required. About This Opportunity: Reporting to the Director of Field Operations, this high profile position is responsible for delivering the company's technical training; developing the technical skills of employees performing field service, field installation, and production operations; and aligning training and employee development with the needs of the company. This position will work closely with executives, managers, and supervisors to ensure technical training is delivered effectively. This position will collaborate with engineering and operations department staff to identify training needs, identify materials that can be used to train both field and in-house production operation employees, and standardize training materials across the company. This position will also work with the environmental health & safety (EHS) department manager to integrate safety and compliance training requirements into technical training and assist with developing methods of delivery. If you thrive in a collaborative environment and want a hands-on role with the opportunity to become master certified (if you aren't already), this is your chance to move into a role that is primarily office-based with manageable travel. What You'll Do: Provide technical expertise to train an array of field service, field installation, and production operations technicians that support our products and customers. Example of training focus may include, but not be limited to: Mechanical applications FANUC Hanel, Hytrol, Wolf Tec and other commonly used applications Advanced Electrical 1 & 2 Course Robotic handling tool course Safety trainings (application of lockout/tagout, use of fall protection, hot work permitting, use of atmosphere monitoring equipment, and general PPE) Develop in-person and online training courses that provide technical training to meet business needs and employee development.Trainees will include both newly hired and existing employees. Track and maintain training records for technical staff to support business needs. Identify, select, standardize, and manage the resources required to support the delivery of technical training. Oversee all company in-house training locations and resources with support from local site representatives. Continuously review and update the content of technical training to ensure training is current with the company's evolving processes and procedures. This may include communication and dissemination of the company's technical bulletin updates. When required, travel to company or customer locations to support training. This may include developing processes and identifying the resources necessary to support remote training strategies. When required, travel to company or customer locations to assess and inspect field operations and compliance with safe work practices. Support employee onboarding by participating in field service new hire orientation and initial training on an as needed basis. Establish clearly defined requirements of technical skills that can be used by management when considering technical staff for professional advancement. What You Bring: Minimum of 5 years' experience in a field service or installation environment with an emphasis on training others, applicable topic areas include: material handling, including conveyors, lift tables, stretch wrappers, palletizers, cranes, robotics, and/or other automation systems involving integration of some or all the above. Previous experience as a trainer in a similar technical environment required. FANUC Master Certification is preferred but not required Knowledgeable in phase 3 motors, 280/480V systems is required Strong technical knowledge and experience associated with material handling systems with a preference for experience that includes complex automation and robotics equipment service. Ability to effectively communicate and interact with people both in-person and online to deliver messages and content. Working knowledge of general processes and requirements of field technicians working in industrial environments. Ability to read engineering plans, specifications, and schematics. Awareness of OSHA, NFPA, NEC, and other EHS rules and regulations relevant to field service operations. Proficient in the use of computer software programs, including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, and Microsoft Teams applications. Strong interpersonal skills are required including being comfortable working with employees and customers at all levels of an organization. Extensive organization and management skills, including the ability to manage multiple priorities and meet deadlines. Microsoft Word, Outlook, PowerPoint, Excel, In compliance with pay transparency requirements, the wage range for this role is $80,000.00 - $105,000.00/yr . The rate range provided is a general guideline. When extending an offer, Adaptec Solutions considers factors including but not limited to experience and geographic location. Adaptec Solutions also offers a variety of benefits including generous paid time off (PTO), 11 paid company holidays including your birthday, generous health plans, dental and vision insurance, HSA/FSA accounts, generous 401(k) match and immediate vesting, short-term/long term disability coverage and basic life/AD&D insurance and education assistance. Adaptec Solutions, LLC is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
    $80k-105k yearly 1d ago
  • Service Manager

    JK Executive Strategies, LLC 4.4company rating

    General manager job in Rochester, NY

    Rochester, NY JK Executive Strategies is excited to partner with New York State's largest owner and operator of manufactured housing communities, commercial properties, and self-storage units in the search for a highly skilled Service Manager to support its expanding operations. With a portfolio that includes over 100 communities, extensive commercial and retail space, and thousands of storage units, our client is dedicated to providing safe, well-maintained, and resident-ready environments across all properties. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced setting and excels at developing teams, optimizing workflows, and ensuring top-tier service delivery. The Service Manager will play a pivotal role in overseeing maintenance operations across multiple communities, driving quality, safety, and efficiency while contributing to an exceptional resident experience. Responsibilities Supervise and coordinate the service team to deliver high-quality service and efficient operations. Train and guide staff to ensure tasks are completed accurately, safely, and on schedule. Monitor daily operations, track team performance, and provide coaching and feedback to maintain efficiency and service quality. Oversee preventive maintenance programs, repairs, and service requests across communities. Ensure all properties meet safety standards and comply with regulations. Respond promptly and professionally to escalated maintenance or service issues. Support property upgrades and capital improvement projects as directed by leadership. Collaborate with on-site staff to maintain consistent service delivery and uphold community standards. Assist with resident-focused initiatives to improve satisfaction and retention. Maintain accurate records of service requests, work orders, and completed projects. Ensure that people development results in individuals and teams who can operate independently, consistently earning trust through excellence and reliability Develop, mentor, and inspire high-performing teams by fostering a culture of collaboration, accountability, and continuous growth, enabling individuals to reach their full potential while driving exceptional organizational results. Requirements High school diploma or equivalent required, Bachelor's degree in Facilities Management, Construction, Property Management, or related field preferred. 3+ years of experience supervising maintenance or service teams in residential or commercial properties. Knowledge of building systems, preventive maintenance, and safety regulations. Strong leadership, communication, and organizational skills. Ability to handle escalated resident concerns professionally and resolve operational challenges efficiently. Proficiency in work order software and basic computer applications. Salary Range $90-100k JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.
    $90k-100k yearly 4d ago
  • Manager In Training

    Autozone 4.4company rating

    General manager job in Rochester, NY

    AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions. The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer service excellence, and operational expertise, you'll receive hands-on assignments and structured learning opportunities. Within 8-12 weeks, you could progress into management-depending on your prior experience and performance. What We're Looking For Minimum 1 Year: 1-2 years of prior experience as a retail manager or supervisor. Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed. You'll Go The Extra Mile If You Have Education: High school diploma or equivalent (GED) Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Automotive Retail: Previous experience in automotive retail or analyzing company financials (e.g., Profit & Loss statements) is a plus. Leadership Development - Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team. Communication Excellence - Maintain clear and effective communication with employees and customers to drive store execution and performance. Metrics Mindedness - Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability. Structure & Process Orientation - Support store operations, ensure compliance with policies, and uphold structured training processes. Teamwork & Training - Assist with staffing, mentoring, and training employees to develop a strong, successful team. Customer Service Leadership - Take charge of customer service activities, ensuring outstanding experiences and resolving concerns proactively. Inventory & Sales Management - Oversee inventory accuracy, store merchandising, and sales strategies to maximize success. Operations Training - Complete management skills training, learning key aspects of store operations and AutoZone culture. MITs must demonstrate consistent progression throughout the training program to be considered for management openings. Please note that promotion is performance-based and subject to management availability.
    $39k-46k yearly est. 9d ago
  • Service Manager

    Precision Talent Partners, LLC

    General manager job in Rochester, NY

    Industry: Growing real estate operator managing a large, multi-site residential and commercial portfolio Travel: Moderate, regional Reporting To: Regional / Senior Operations Leadership Compensation: $90,000-$100,000 + benefits + company vehicle About the Opportunity A fast-growing real estate operator with a significant, multi-community residential portfolio is seeking a Service Manager to lead maintenance operations across multiple properties. The organization manages a diverse mix of residential communities, commercial spaces, and specialty real estate assets, and is continuing to expand through acquisitions and community improvements. This is an excellent opportunity for a hands-on, people-focused leader who thrives in a fast-paced environment and is passionate about building strong, high-performing service teams. You will play a critical role in ensuring that communities remain safe, well-maintained, and resident-ready-creating environments where residents feel supported, respected, and proud to call home. Why This Role Is Unique Broad Impact Across Multiple Communities: Shape the quality, safety, and maintenance standards of an expansive, multi-site real estate portfolio. High Visibility & Leadership Opportunity: Work closely with operations leadership and influence service delivery models, systems, and efficiency. Build and Develop Teams: Lead, mentor, and elevate a team of service professionals-driving skill development, accountability, and performance. Join a Growing Organization: Be part of a company that is actively investing in infrastructure, property improvements, and operational excellence. Key Responsibilities Lead and supervise the service/maintenance team across multiple communities. Train and mentor staff to ensure accurate, safe, and timely completion of work. Monitor daily operations, track performance, and provide coaching and feedback. Oversee preventive maintenance programs, repairs, and service requests. Ensure all properties meet safety, compliance, and regulatory standards. Respond to escalated issues promptly and professionally. Support capital improvement projects and property upgrades. Collaborate with on-site staff to deliver consistent, high-quality service. Maintain accurate records of work orders, service requests, and completed projects. Build a culture of accountability, team development, and continuous improvement. Must-Have Qualifications High school diploma required; bachelor's degree in Facilities, Construction, or related field preferred. 3+ years of experience supervising maintenance or service teams (residential or commercial). Strong knowledge of building systems, preventive maintenance, and safety standards. Demonstrated leadership capability with excellent communication skills. Ability to resolve escalated resident concerns professionally. Proficiency with work order systems and basic computer applications. Precision Talent Partners, LLC values diversity and is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees feel respected, supported, and empowered to contribute. This description reflects management's assignment of essential functions and does not restrict the tasks that may be assigned. Employment is at-will, and this job description does not constitute a contract of employment.
    $90k-100k yearly 2d ago
  • Unit Manager (RN)

    The Pines at Catskill Center for Nursing & Rehabilitation

    General manager job in Marion, NY

    -: A Great Place to Work The Pines at Catskill is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team! -: What You'll Do: As an RN Unit Manager, you will oversee and coordinate the nursing staff within a dedicated unit. Your role is instrumental in ensuring the delivery of quality care, fostering a positive work environment, and ensuring the health, comfort, and overall well-being of our residents. * Fulltime RN Unit Manager on our Subacute Rehab Unit; M-F ONLY! * Sign-On Bonus: $10,000.00 * NEW GRADS encouraged to apply Key Responsibilities: Lead and manage a team of nurses and support staff within the unit Develop and implement care plans, ensuring individualized resident care Supervise daily operations, including staffing, scheduling, and resource allocation Conduct regular assessments to maintain quality standards and compliance Provide guidance, mentorship, and training to nursing staff Collaborate with interdisciplinary teams to optimize resident well-being If you are an experienced nursing professional with a passion for leading others in an environment where your expertise and dedication are valued and appreciated, we invite you to join our team as a Unit Manager! -: What We Offer As an affiliate of National Health Care, our Catskill team enjoys: Competitive compensation and benefits package Comprehensive training and mentorship Opportunities for professional growth and development Supportive and collaborative work environment The chance to make a meaningful difference in the lives of our residents Rate of Pay: USD $85,000.00 - USD $95,000.00 /Yr. -: What You'll Bring: Qualifications of a Unit Manager include: Valid state RN nursing license Advanced degree or certification preferred Experience in a supervisory or leadership role in a Long-Term Care setting preferred Compassionate and empathetic approach to patient care Interest in the nursing needs of the aged and the chronically ill with the ability to work with both Strong clinical, leadership, organizational, and decision-making skills Excellent communication and interpersonal abilities Ability to work effectively in a dynamic and fast-paced environment -: We Hire for Heart! National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
    $85k-95k yearly 1d ago
  • Customer Service Manager

    Arnold Magnetic Technologies Corporation 4.2company rating

    General manager job in Rochester, NY

    Responsible for overseeing the daily operations of a customer service department, leading a team of representatives to ensure high-quality customer interactions, resolve complaints, and implement strategies to maintain customer satisfaction and loyalty by setting policies, training staff, and monitoring performance metrics to achieve company objectives. To keep the customer service department running in an efficient and profitable manner, ensure high customer satisfaction and loyalty, and develop strategies to improve the customer experience, while also collaborating with other departments to achieve organizational goals. Duties and responsibilities Team Leadership and Management: • Lead, motivate, and mentor a team of customer service representatives. • Set team goals, monitor performance, and provide regular feedback. • Recruit, hire, and train customer service staff. • Address and resolve team conflicts. Customer Service Operations: • Oversee the daily operations of the customer service department. • Develop and implement customer service policies, procedures, and training programs. • Ensure efficient and effective handling of customer inquiries, complaints, and issues. • Manage customer service tools and CRM software. Customer Relationship Management: • Build and maintain strong relationships with customers. • Understand customer needs and expectations. • Proactively identify and address potential customer issues. • Implement customer retention strategies. Performance Management and Improvement: • Collect and analyze customer service data to identify areas for improvement. • Develop and implement strategies to enhance customer satisfaction and loyalty. • Monitor and evaluate customer service performance against established metrics. • Stay updated on customer service trends and technologies. Collaboration and Communication: • Collaborate with other departments (e.g., sales, marketing, production) to ensure a positive customer experience. • Communicate customer feedback and issues to relevant stakeholders. • Represent the customer service department in meetings and cross-functional projects. Manufacturing-Specific Responsibilities: • Understand the manufacturing processes and products. • Address issues related to product quality, delivery, and order processing. • Work with plant and production managers to resolve job issues. • Support Lean Manufacturing Initiatives. Other duties as assigned Qualifications Education Bachelor's Degree, Technical Degree, or equivalent experience for the position. Work Experience Five years of experience in an inside sales/customer service role for a manufacturing company is REQUIRED Two years of experience processing orders in a custom/ made to order/ manufacturing environment is REQUIRED Must have experience working in an ERP and CRM database in the last five years of employment Proficient with Microsoft Office Suite, web browsers (including web-based application), and ERP systems (Syteline preferred). Magnetic and/or metal manufacturing industry experience is a plus Organized and detail oriented, capable of multi-tasking. Communication: All contacts require tact, efficiency, and the ability to positively and patiently communicate, as well as excellent written and verbal communication skills. Commercially Astute: Ability to communicate with clear and positive representations of the company and using good judgment on what to say, when to say, and how to say it. Entrepreneurial: Helping to identify solutions to any challenges and improve efficiency in managing customers. Technical: Technical competence to understand the products we sell and the methods used in their manufacture. Working conditions Standard work week is Monday through Friday, hours to be consistent with business unit; some off hours work expected. Generally working in Office with some activities in production environment. Some day or overnight travel domestically could be required. Physical requirements Could require intermittent and long periods of sitting and/or standing. Required to do repetitive work, with fingers and hands Periodic lifting of materials not to exceed 25 pounds. Direct reports Yes Arnold Magnetic Technologies is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/General Identity/Disability/Veteran #ROC
    $79k-121k yearly est. Auto-Apply 58d ago
  • Customer Service Manager

    Magnetic Technologies Corporation

    General manager job in Rochester, NY

    Responsible for overseeing the daily operations of a customer service department, leading a team of representatives to ensure high-quality customer interactions, resolve complaints, and implement strategies to maintain customer satisfaction and loyalty by setting policies, training staff, and monitoring performance metrics to achieve company objectives. To keep the customer service department running in an efficient and profitable manner, ensure high customer satisfaction and loyalty, and develop strategies to improve the customer experience, while also collaborating with other departments to achieve organizational goals. Duties and responsibilities Team Leadership and Management: • Lead, motivate, and mentor a team of customer service representatives. • Set team goals, monitor performance, and provide regular feedback. • Recruit, hire, and train customer service staff. • Address and resolve team conflicts. Customer Service Operations: • Oversee the daily operations of the customer service department. • Develop and implement customer service policies, procedures, and training programs. • Ensure efficient and effective handling of customer inquiries, complaints, and issues. • Manage customer service tools and CRM software. Customer Relationship Management: • Build and maintain strong relationships with customers. • Understand customer needs and expectations. • Proactively identify and address potential customer issues. • Implement customer retention strategies. Performance Management and Improvement: • Collect and analyze customer service data to identify areas for improvement. • Develop and implement strategies to enhance customer satisfaction and loyalty. • Monitor and evaluate customer service performance against established metrics. • Stay updated on customer service trends and technologies. Collaboration and Communication: • Collaborate with other departments (e.g., sales, marketing, production) to ensure a positive customer experience. • Communicate customer feedback and issues to relevant stakeholders. • Represent the customer service department in meetings and cross-functional projects. Manufacturing-Specific Responsibilities: • Understand the manufacturing processes and products. • Address issues related to product quality, delivery, and order processing. • Work with plant and production managers to resolve job issues. • Support Lean Manufacturing Initiatives. Other duties as assigned Qualifications Education Bachelor's Degree, Technical Degree, or equivalent experience for the position. Work Experience Five years of experience in an inside sales/customer service role for a manufacturing company is REQUIRED Two years of experience processing orders in a custom/ made to order/ manufacturing environment is REQUIRED Must have experience working in an ERP and CRM database in the last five years of employment Proficient with Microsoft Office Suite, web browsers (including web-based application), and ERP systems (Syteline preferred). Magnetic and/or metal manufacturing industry experience is a plus Organized and detail oriented, capable of multi-tasking. Communication: All contacts require tact, efficiency, and the ability to positively and patiently communicate, as well as excellent written and verbal communication skills. Commercially Astute: Ability to communicate with clear and positive representations of the company and using good judgment on what to say, when to say, and how to say it. Entrepreneurial: Helping to identify solutions to any challenges and improve efficiency in managing customers. Technical: Technical competence to understand the products we sell and the methods used in their manufacture. Working conditions Standard work week is Monday through Friday, hours to be consistent with business unit; some off hours work expected. Generally working in Office with some activities in production environment. Some day or overnight travel domestically could be required. Physical requirements Could require intermittent and long periods of sitting and/or standing. Required to do repetitive work, with fingers and hands Periodic lifting of materials not to exceed 25 pounds. Direct reports Yes Arnold Magnetic Technologies is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/General Identity/Disability/Veteran #ROC
    $54k-98k yearly est. Auto-Apply 58d ago
  • Site Operative

    Veolia Uk

    General manager job in Rochester, NY

    Ready to find the right role for you? Yard Operative (Waste) - 360 and Loading Shovel license Required Salary: £29,325 per annum plus Veolia benefits Grade: OPS Hours: 43 hours per week, Monday to Friday 2:30pm - 11:00pm Location: Veolia Rochester Transfer Station, Whitewall Road, Medway City Estate, Rochester, Kent ME2 4DZ When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; * 20 days of annual leave * Access to our company/people's pension scheme * Discounts on everything from groceries to well known retailers * Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to * 24 hour access to a virtual GP, 365 days a year, for you and family members in your household * One paid days leave every year to volunteer and support your community * Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; * Ensuring the yard area is kept clean, conducting daily inspections while maintaining organized storage areas that comply with health and safety regulations. * Marshalling vehicle movement around the site, directing incoming and outgoing vehicles to appropriate areas, managing traffic flow to prevent congestion, and ensuring safe distances between vehicles and pedestrians. * Assisting the site supervisor in day-to-day running of site operations, and providing backup supervision when needed. * Operating the necessary plant equipment involves safely operating machinery such as forklifts, telehandlers, or excavators while conducting pre-operation safety checks, maintaining valid certifications, and reporting any equipment faults promptly. * Handling, sorting and transferring of waste requires segregating materials, loading and unloading waste containers, transferring waste to designated areas, and maintaining accurate records. What we're looking for; Essential * Wheeled Loading Shovel Licence and 360 Licence. * Ability to work well as part of a team * Good Communication skills * Health and Safety knowledge and understanding. Desirable * Knowledge of using weighbridge systems. * Reversing assistant experience. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
    $89k-149k yearly est. 1d ago
  • District Manager

    Take 5 Oil Change

    General manager job in Rochester, NY

    District Manager - Steer Success with Take 5 Oil Change! Ready to take the wheel and lead multiple locations to victory? At Take 5 Oil Change, we're seeking a dynamic District Manager to drive our Fastest Oil Change on the Planet across a network of shops in your district! If you're a passionate leader with a knack for operations, customer service, and team development, this is your chance to make a big impact with a company that's been delivering hassle-free oil changes for over 35 years. Join Take 5 and accelerate your career! Why Join Take 5 as a District Manager?: You will earn competitive pay, paid weekly, PLUS you will have bonus opportunities Medical, Dental, Vision & Life Insurance for all full-time employees Flexible Schedule - Balance your work & personal commitments Free Take 5 Uniform 401(k) with a company match, once eligible Paid Time Off, once eligible Free Oil Changes - Employees receive free oil changes for their personal vehicle On-the-job training - Paid training and development opportunities - beneficial for those without prior experience in automotive service Enrolled into MemberDeals - Special Discounts on Memberships, Entertainment & Travel Career Advancement Opportunities - as we promote from within - We are a Take 5 franchisee with over 50 Locations in New York, Pennsylvania & Florida combined - & coming soon Puerto Rico! - Grow with Us! Community Impact: Support meaningful causes through in-shop fundraisers benefiting Children's Hospitals and Veteran organizations. Leadership Opportunity: Oversee multiple locations, mentor managers, and shape the success of your district with your vision and expertise. What You'll Do: As a District Manager, you'll be the driving force behind the success of multiple Take 5 locations, ensuring top-tier customer service, operational excellence, and revenue growth. Your key responsibilities include: Overseeing Operations: Manage multiple shops to ensure they meet and exceed customer service, operational, and revenue goals. Leading Teams: Mentor and develop location managers and staff, fostering a positive, high-energy work environment while ensuring well-trained teams deliver exceptional service. Ensuring Consistency: Implement and enforce standard operating procedures to maintain quality and efficiency across all locations. Driving Growth: Develop marketing strategies to boost customer traffic, build fleet accounts, and increase revenue. Monitoring Performance: Conduct regular audits to ensure compliance with company standards and regulations, and analyze financial data to create action plans for improved profitability. Staying Compliant: Ensure all locations adhere to local, state, and federal industry regulations. The Basics: Performing oil changes, filter replacements, fluid top-offs, coolant exchanges, and differential services with speed and precision. What We're Looking For: A high-octane leader with strong communication, interpersonal, and organizational skills. Experience in district or multi-unit management (in the automotive or related industry preferred) and a knack for motivating teams. Proven ability to hit revenue targets and operational goals. Ability to analyze financial data and develop strategies for improvement. Familiarity with industry regulations and a willingness to travel within (and occasionally outside) the district and for the 2 weeks of training in Charlotte N.C. upon hire. A passion for creating a positive work environment and delivering outstanding customer experiences. Ability to obtain a State-Issued Inspector's License (where applicable). Comfort maneuvering in a 3' deep pit to work safely under cars and lifting up to 50 pounds. Ability to walk, stand, bend, and work in hot/cold weather conditions. Strong attention to detail and awareness of your surroundings. Valid driver's license and reliable transportation. Ability to pass a pre-employment background check. Work Environment: This role keeps you on the move, visiting multiple locations in a fast-paced, customer-driven industry. You'll need to be ready for travel, dynamic challenges, and hands-on leadership! Physical Demands Comfort standing for extended periods and lifting up to 50 pounds. Multitasking, bending/reaching, repetitive & fast-paced movement. Job Type: Full-time - 8-10 hour shifts, weekend availability, some holidays Ready to Lead the Charge? If you're fired up to lead a network of shops, inspire teams, and drive success with Take 5 Oil Change, apply now to become a District Manager! Let's put your leadership skills in the fast lane and make every customer leave with a smile! Check Us Out at: To see all openings and locations and to apply, go to: ********************************************** We are an Equal Opportunity Employer: We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local law. Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Employee discount 401(k) matching 401(k)
    $82k-135k yearly est. 60d+ ago
  • Airline General Manager

    Envoy Air Inc. 4.0company rating

    General manager job in Rochester, NY

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Salary: $65,000 - $80,000 Responsibilities How will you make an impact? Responsibilities Is responsible for the overall training compliance of their station. Lead a team to run a safe, efficient, and effective operation while delivering top notch service to American Airlines customers Oversight and coordination of the day-to-day operation to ensure maximum quality and safety of on-time movement of aircraft through the station Drive accountability to build and manage a strong and motivated team; ensure the right people are in place in the operation Be a visible and active leader of people; actively get in front of employees and establish lines of communication Qualifications Who are we looking for? Requirements High School diploma or GED equivalent required Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Previous experience with a commercial airline or ground handler in a leadership role Available to work non-standard work schedules, when necessary, due to changing or unplanned operational needs; including ability to be available to your team 24/7/365 Must have demonstrated ability to communicate effectively both verbally and in writing with various internal and external partners Experience working with contract labor workgroups may be preferred in some locations Must be accomplished, customer-focused, accountable, self-motivated, and collaborative Must be able to read, write, fluently speak, and understand the English language Authorized to work in the United States without sponsorship Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.
    $65k-80k yearly Auto-Apply 10d ago
  • HOTEL GENERAL MANAGER (Macedon NY)

    Indus Group 4.0company rating

    General manager job in Macedon, NY

    Requirements Qualifications Three to five years related experience and/or training; Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience. Physical Demands The associate must be able to lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to odors; chemicals; dust; and outside weather conditions. The noise level in the work environment is usually moderate. The associate works in an environment that is open to the general public. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group! Salary Description 60,500 - 65,000
    $77k-112k yearly est. 47d ago
  • Assistant General Manager

    Ashley | The Wellsville Group

    General manager job in Rochester, NY

    Ready to step up and grow into a retail rockstar? Our Henrietta, NY showroom is seeking a driven Assistant General Manager to dive into sales, guest service, and operations under our General Managers mentorship. Youll train to lead, inspire, and win big, while providing support to keep the team thriving. If youre eager to learn, coach, and crush it, this is your shot to build a future with Ashley | The Wellsville Group! What Youll Do: Learn the Ropes: Shadow management to master sales, operations, and leadership. Wow Guests: Help deliver standout experiences that keep customers raving. Energize the Crew: Join team huddles to align and motivate, learning to set the pace. Coach & Grow: Assist in 1-on-1s to boost associate performance and team vibe. Solve Problems: Support smart, quick decisions to keep the showroom humming. Live Our Values: Bring our Vision, Mission, and Values to life every day. Bridge Locations: Work one shift per week in Johnstown, PA, and cover there during the managers PTO to build connections and know-how. Who You Are: A clear communicator who keeps things sharp and on point. Quick, reliable, and organized, even in the retail hustle. A people-person who builds trust and motivates teams. Ready to lift 75 lbs. with help for product demos. Flexible for 812-hour shifts, including nights, weekends, and holidays. 2-4 years of retail management experience (commission-based a plus). Associates or Bachelors degree preferred, but not required. Why Youll Love Us: Pay That Pops: $60k-$65k base + bonuses, hitting $70k-$75k all-in with your wins. Top-Notch Perks: Health, dental, vision, PTO, 401(k) with match, and killer employee discounts on stylish furnishings. Growth Galore: Train today, lead tomorrowwe promote from within. Team Vibes: Join a crew thats exciting, impactful, and fresh, with pros whove got your back. Ready to Lead the Way? If youre ready to train, inspire, and grow with our Avon teamwe want you! Compensation details: 60000-65000 Yearly Salary PId63ba46b17f2-31181-39162194
    $70k-75k yearly 7d ago
  • Zone Manager

    6063 Sandbox

    General manager job in Rochester, NY

    Provides strategic direction and leadership to District Sales Managers and sales staff within their geographic responsibility to achieve sales, revenue, and market share goals. Responsibilities Manages the ultimate achievement of corporate objectives by individual product line category within specified geographical areas and within budgeted financial guidelines. Administers, directs and monitors activities of District Sales operations to ensure adherence to and implementation of Go-to-Market Sales Strategy. Reviews performance against forecast and takes corrective action where necessary. Initiates, participates in, and supervises ongoing development of District Sales Managers for their sales management skills, effectiveness, and career development. Recruits, selects, hires, and evaluates performance of personnel. Counsels and develops staff for personal and corporate advancement through career development, training programs, and other resources. Establishes and maintains communication with all levels of hierarchy to ensure positive working relationship and productivity.
    $41k-65k yearly est. 60d+ ago
  • General Manager - Batavia Towne Center

    The Gap 4.4company rating

    General manager job in Batavia, NY

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do * Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators * Drive profitable sales through forecasting and scheduling * Manages store budget for daily operations in support of the P&L * Builds highly productive teams through sourcing, selecting and developing people * Accountable for team performance through coaching and feedback. * Teaches and trains to build capabilities. * Leads the implementation and execution of all Standard Operating Procedures and initiatives * Creates an inclusive environment * Implements action plans to maximize efficiencies and productivity * Performs Service Leader duties * Represents the brand and understands the competitors * Promotes community involvement * Leverages OMNI to deliver a frictionless customer experience * Ensures all compliance standards are met Who You Are * 3-5 years of retail experience leading others * College degree or equivalent experience preferred * Demonstrated ability to deliver results * Ability to effectively communicate with customers and employees * College degree preferred * Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. * Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays * Ability to travel as required * Business Acumen skills * Established time management skills * Strong planning and prioritization skills Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $50,200 - $69,000 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $50.2k-69k yearly 19d ago
  • Food Truck Manager

    Melt Truck

    General manager job in Rochester, NY

    Job Description Lead the Way as Our Food Truck Manager! Are you passionate about food, love working with people, and thrive in a fast-paced environment? Melt Truck, a beloved food truck located in Rochester, NY, is looking for a motivated and organized Food Truck Manager to join our team. If you're ready to take the wheel (literally and figuratively) and help deliver delicious experiences to our customers, we'd love to hear from you! What You'll Do: As our Food Truck Manager, you'll be at the heart of our operations, ensuring everything runs smoothly and efficiently. Your responsibilities will include: - Managing the day-to-day operations of the food truck, from prep to service. - Overseeing food preparation and ensuring quality standards are met. - Providing excellent customer service and creating a welcoming atmosphere for guests. - Supervising and supporting team members to maintain a positive and productive work environment. - Ensuring cleanliness, organization, and adherence to health and safety regulations. - Assisting with scheduling, cash handling, and other administrative tasks as needed. What We're Looking For: We're seeking someone who is: - Enthusiastic and passionate about food and customer service. - Highly organized and able to juggle multiple responsibilities. - A natural leader who can motivate and guide a team. - Comfortable working in a fast-paced, high-energy environment. - Willing to learn and grow with us-no prior experience required! Ready to Apply? If this sounds like the perfect fit for you, don't wait-apply today and let's get MELTING! We can't wait to meet you and see how you can help Melt Truck continue to serve up smiles and great food in Rochester, NY. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $37k-61k yearly est. 17d ago
  • General Manager, Full Time, Eastview - Williams Sonoma

    Williams-Sonoma 4.4company rating

    General manager job in Victor, NY

    We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the General Manager role You will hire great people and develop associates for future growth. You will provide leadership to achieve or exceed budgeted sales, payroll, and controllable expense goals. You will effectively manage store operations, maintain appropriate inventory levels, and maintain visual merchandising standards. You will ensure that all internal and external customers receive exemplary customer service and have a positive store/brand experience. You will ensure that sales associates build relationships with customers. Responsibilities · Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends · Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals · Train and motivate all associates through on-going programs in sales, customer service, and product knowledge · Assess performance and provide on-going feedback · Complete and deliver performance appraisals and development plans · Ensure team provides an exceptional customer experience in the store to achieve world-class service standards · Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed · Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our “People First” philosophy · Work with District Managers and peers to develop best practices in store management Criteria · Proven ability to manage staff to exceed sales goals, while meeting payroll goals · Proven to identify top talent, create teams, and train/develop/retain great people · Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities · Proven ability to motivate and influence others through personal actions and examples · Effective communication, organization and leadership skills · 4 + years management experience in specialty retail and/or multi-unit retail business environment Physical Requirements · Must be able to be mobile on the sales floor for extended periods of time · Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques · Employment/promotion to this role will be contingent on successful completion of a background check · Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $60,000.00-$80,000.00 annual salary. Depending on your position and your location, here are a few highlights of what you might be eligible for: · A generous discount on all Williams-Sonoma, Inc. brands · A 401(k) plan and other investment opportunities · Paid vacations and holidays · Health benefits, dental and vision insurance, including same-sex domestic partner benefits · A wellness program that supports your physical, financial and emotional health Your Journey in Continued Learning · Individual development plans and career pathing conversations · Annual performance appraisals · Cross-brand and cross-functional career opportunities · Online learning opportunities through brand specific resources and WSI University · Leadership development opportunities WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
    $60k-80k yearly Auto-Apply 60d+ ago
  • Retail Store Manager BATAVIA | Lewiston Rd

    Imobile 4.8company rating

    General manager job in Batavia, NY

    Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. What you'll do in your role? Lead by example, demonstrating all the things it takes for your team to head to the top: * Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. * Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Finally, you'll make sure your store is always at its best! Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive salary pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * Wireless sales experience * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $37k-66k yearly est. 34d ago
  • HOTEL GENERAL MANAGER

    Indus Group 4.0company rating

    General manager job in Rochester, NY

    Requirements Qualifications Three to five years related experience and/or training; Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience. Physical Demands The associate must be able to lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to odors; chemicals; dust; and outside weather conditions. The noise level in the work environment is usually moderate. The associate works in an environment that is open to the general public. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group! Salary Description $60,500 - $65,000
    $60.5k-65k yearly 12d ago

Learn more about general manager jobs

How much does a general manager earn in Irondequoit, NY?

The average general manager in Irondequoit, NY earns between $47,000 and $160,000 annually. This compares to the national average general manager range of $40,000 to $126,000.

Average general manager salary in Irondequoit, NY

$87,000

What are the biggest employers of General Managers in Irondequoit, NY?

The biggest employers of General Managers in Irondequoit, NY are:
  1. Target
  2. Domino's Pizza
  3. Envoy Air
  4. O'Connell Electric
  5. Restaurant Technologies
  6. Great Lights Electric
  7. Bowlero
  8. Arby's
  9. Motek AS
  10. Dunkin Brands
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