Assistant Store Manager
General manager job in Deer Park, NY
Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.
Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.
We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!
As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Non-Perishable Manager to oversee the daily operations of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments.
What we'll ask of you:
Department Management:
Oversee the daily operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments
Ensure departments meet or exceed sales and profit targets
Maintain high standards of sanitation and safety, ensuring compliance with all regulations
People Development and Diversity:
Direct, oversee, and evaluate the training of all non-perishable department team members
Monitor and evaluate associate performance and ensure associates have development plans to support professional growth
Foster a culture of diversity and inclusion within the team
Control turnover by fostering a positive work environment
Labor Relations:
Manage labor relations to ensure compliance with company policies and labor laws
Address and resolve employee issues and grievances in a timely and effective manner
Customer Service Excellence:
Cultivate a culture of excellence in customer service, providing best-in-class service
Ensure customers experience a well-stocked store with the freshest product offerings
Support team members in their training to consistently deliver exceptional customer service
Operational Efficiency:
Coach and provide feedback for efficient operations to better reduce and control costs
Implement and oversee action plans to improve department performance
Monitor inventory levels and ensure accurate stock management
Compliance and Safety:
Ensure all departments comply with company policies and regulatory requirements
Conduct regular safety audits and training sessions
Maintain a clean and safe working environment for all associates
What you bring to the table:
1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy
Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
Highly motivated, results-oriented, and a self-starter with a proven track record of success
Strong ability to influence and communicate effectively across different functions
Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
High level of customer service skills, with a genuine passion for exceeding customer expectations
Creative and strategic thinking abilities to drive innovation and continuous improvement
Effective organizational and time management skills to ensure efficient operations
Ability to work flexible hours, including weekends and holidays
What we bring to the table:
Culture committed to celebrating diverse backgrounds and experiences
Comprehensive benefits
Opportunities for professional development and career growth
Associate discounts
Team of associates dedicated to serving our local customers and supporting our communities
Salary: $64800-$97200
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply .
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
Merchandise Manager
General manager job in Westbury, NY
The Merchandising Manager is responsible for leading the end-to-end merchandising strategy, driving assortment architecture, and ensuring category growth through consumer-right product. This role manages the full product lifecycle-from seasonal concepting to in-market performance-and acts as a key cross-functional leader partnering with Design, Planning, product development, Sales, and Marketing.
A core responsibility of this position is to lead and develop an offshore merchandising team, ensuring global alignment, consistent tools and processes, and flawless execution of seasonal milestones. The Merchandising Manager provides strategic guidance, builds merchandising frameworks, and ensures productivity, margin, and revenue goals are met across categories.
Key Responsibilities
Leadership & Team Management
Lead, coach, and develop an offshore merchandising team, ensuring clear priorities, workload balance, and operational excellence.
Establish best-in-class processes across global teams, ensuring consistency in line planning, item setup, and milestone delivery.
Provide continuous training, feedback, and career development for both onshore and offshore team members.
Act as a cultural and communication bridge between global offices, ensuring alignment across time zones and departments.
Product Strategy & Line Architecture
Build multi-season product strategies aligned to brand vision, financial goals, and consumer insights.
Own the seasonal line architecture, SKU strategy, and style-level productivity targets across assigned categories.
Develop line plans, product briefs, and strategic merchandising tools that inform Design and product development
Identify white spaces, growth drivers, and margin opportunities through competitive analysis and market trends.
Cross-Functional Collaboration
Work with Design to ensure product feasibility, value engineering, and alignment to brand aesthetic.
Align with Sales and Marketing to deliver compelling assortments, go-to-market stories, and customer-specific needs.
Business Analysis & Reporting
Lead hindsight analyses, seasonal business reviews, and assortment recaps to inform future line direction.
Leverage consumer data, sales analytics, and market research to shape assortment strategies.
Monitor in-season performance to identify risks and opportunities; recommend actions such as rebuys, markdown mitigation, and assortment shifts.
Operational Excellence
Oversee the accuracy and timeliness of PLM/ERP data, item setup
Ensure the offshore team consistently meets calendar deadlines and delivers complete, accurate merchandising materials.
Qualifications
Bachelor's degree in Merchandising, Business, Fashion, or a related field.
5+ years of merchandising experience, preferably with global or multi-region responsibilities.
Proven leadership experience, including managing offshore teams
Strong analytical skills and business acumen; highly proficient in Excel and merchandising systems (PLM/ERP).
Excellent communication, collaboration, and presentation skills.
Ability to work in a fast-paced environment while balancing strategic initiatives with day-to-day execution.
Strong product sensibility and understanding of consumer/market dynamics.
Store Director
General manager job in New York, NY
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're thrilled to share an incredible leadership opportunity at our Fifth Avenue Flagship in New York City, one of MANGO's most iconic and highest-volume stores in the U.S. market.
We're looking for a dynamic, inspiring Store Director to take the helm of this prestigious location and elevate it to its full potential.
This multi-level flagship will be a true brand showcase, and we need a leader who thrives in fast-paced, high-visibility environments. Someone who can confidently oversee a large, diverse team across multiple floors while delivering operational excellence, driving strong business results, and creating a consistently elevated customer experience.
If you're passionate about fashion, energized by big moments, and ready to take ownership of one of the most exciting flagship locations in the country, we want to connect with you.
Reporting to the Regional Manager, you'll oversee the full store operation, ensuring sales targets are surpassed, customer service is exceptional, and the store environment is always polished, inspiring, and on-brand. You will lead, coach, and motivate your team to create a vibrant, performance-driven culture every single day.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
Boutique Manager
General manager job in New York, NY
Dual Boutique Manager
New York City
Luxury Brand is seeking talented candidates for a Dual Store Manager Opportunity for our boutiques in New York City!
About the brand
With a rich heritage and a global presence, we are committed to delivering exceptional quality, unmatched comfort, and a tailored customer experience. We empower our teams to exceed expectations, foster innovation, and contribute to the growth of a timeless, desirable brand.
The salary range for this role falls between $90,000 and $105,000 annually.
Join the brand- and help shape our future.
Position Summary:
We are seeking an experienced and motivated Dual Store Manager to oversee our two New York City boutiques and drive operational excellence, client engagement, and sales performance across both locations. The ideal candidate is a strategic leader with the ability to deliver results through effective delegation, cross-store coordination, and team empowerment rather than direct task management.
This role requires a passion for luxury retail, strong business acumen, and a proven ability to develop high-performing teams while ensuring brand consistency and profitability.
The salary range for this role falls between $90,000 and $105,000 annually.
Key Responsibilities:
Demonstrates strong multi-unit management capability, ensuring both stores operate cohesively while tailoring strategies to each market's client base and performance goals.
Oversee the performance, operations, and profitability of two NYC locations.
Recruit, onboard, and retain a high-performing sales team in accordance with HR guidelines.
Set monthly individual sales targets and drive performance through ongoing coaching and development.
Lead by example through active presence on the sales floor, delivering best-in-class customer service.
Address performance and behavioural issues in collaboration with Human Resources and in line with company policies.
Conduct regular performance evaluations and foster a culture of accountability and growth.
Organize and execute the annual inventory stock take.
Analyze sales trends and identify market opportunities for growth and client acquisition.
Qualifications & Skills:
5+ years of experience in luxury retail management, ideally multi-store or high-volume flagship.
Proven track record of achieving sales goals and developing high-performing teams.
Exceptional leadership, communication, and clienteling skills.
Strong business acumen and analytical capabilities.
Availability to work a flexible schedule including weekends and holidays as needed.
Leadership Expectations:
Host weekly team meetings to share business updates, store performance, and upcoming priorities.
Foster open communication and gather team feedback to drive continuous improvement.
Always represent the brand with professionalism and integrity.
Benefits & Perks:
Become a brand ambassador for the brand and join a global luxury fashion house.
Competitive salary and 401(k) with company contribution.
Medical, dental, and vision insurance.
Paid vacation, personal, and sick time.
Luxury Brand is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.
Flagship Store Director
General manager job in New York, NY
WHO YOU ARE
Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The General Manager will join our team supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service.
WHAT YOU WILL DO
Business development
Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies
Partner with the Regional Director to maximize sales and margin goals
Responsible for the sales and KPIs performance of the store
Partner with the Regional Manager to prepare periodical reporting on competitors, product, potential opportunities
Analyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivity
Develop business strategies, set achievable goals and targets and implement incentives to help boost sales
Team Management
Set personalized objectives and hold each team member accountable to develop behavior, performance and capabilities
Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities
Motivate team to drive results through effective training, accountability and celebrating successes
Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them
Support with informative and inspiring participation the new staff onboarding experience
Client Management
Ensure superior customer service standards, through constant follow up with the team, to deliver the Versace experience
Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions
Develop and expand customer base by capitalizing on high-profile clientele and sales
Maintain an active professional relationship with clients and community by understanding the needs and changes of the market
CRM
Monitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customers and maximize sales opportunity
Implement and manage the boutique's community outreach program to maintain active social relationships with clients
Support the organization of in-store & promotional events, liaising with merchandising & PR team
Store Management and Operations
Ensure the stock and the backroom are effectively managed and operational duties are met
Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels
Remain in compliance with operational and company policies and procedures
Ensure store presentation and visual merchandising standards are maintained according to company directives and participate in VM set-up
Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses
YOU'LL NEED TO HAVE
3-5 years of experience in retail management - luxury experience preferred
Bachelor's degree in Fashion or Business preferred
Full understanding of specialty retail, including business development, visual merchandising and store operations
Computer skills to include operation of retail point of sale system, Word, Excel and email
Strong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market
Strong team management skills, with the potential to develop people personally and professionally
Organization skills, critical thinking and problem-solving skills
Exceptional verbal and written communication skills
Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities
A positive and constructive approach, sales focused with the ability to take ownership
WE'D LOVE TO SEE
An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker
Well connected with a strong ability to engage
Elevated customer service skills; a true fashion expert with a passion for sales
A positive, outgoing, high-energy personality able to thrive within a high paced environment
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. M/D/F
Operations Manager
General manager job in New York, NY
AFLALO is a modern house defined by elegance, opulence, and bold femininity. As we scale
our Soho studio, prepare to open our flagship store, and build a new atelier/workshop, we are
expanding the operational foundation that will support our next chapter of growth. With
additional retail and office spaces coming online, we are assembling a best-in-class team to
help define and elevate the brand's operational excellence across every touchpoint.
Role Overview
We are seeking a highly organized, hands-on Operations Manager to build, manage, and
continuously improve the core operational infrastructure of the company. This individual will
oversee logistics, inventory, warehouse operations, office management, and overall operational
workflow across HQ, studio, and retail.
The ideal candidate is both strategic and willing to roll up their sleeves-comfortable managing
processes and people, but also ready to jump in and pack boxes, receive fabric, or troubleshoot
a delivery when needed.
Key Responsibilities
1. Logistics Management
Oversee inbound and outbound logistics, including freight forwarders, customs brokers,
carrier relationships, and returns logistics.
Ensure on-time deliveries for raw materials, finished goods, and ecommerce orders.
Develop systems for freight tracking, documentation, and operational reporting.
Support hands-on execution when needed (e.g., shipping boxes, receiving materials).
2. Inventory Management
Maintain accurate inventory across warehouse and studio locations.
Lead cycle counts, reconciliation, and stock investigations.
Build scalable processes for inventory accuracy and stock integrity.
Participate in hands-on tasks such as inventory counts and organization.
3. Warehouse & Fulfillment Operations
Manage the hourly shipping associate, ensuring strong day-to-day workflow and
adherence to packaging and brand standards.
Oversee daily order flow, replenishment, returns processing, and general throughput.
Monitor and improve efficiency, quality control, and physical organization within
warehouse and studio spaces.
4. Retail Operations Support
Support operational readiness for new store openings and ongoing retail operations.
Oversee store supplies, stock flow, back-of-house processes, packaging, and
store-to-studio communication.
Collaborate with retail, merchandising, and production teams to ensure clean execution
across channels.
5. Facilities Coordination
Support the Manager of Construction and Facilities on maintenance needs, vendor
Coordination, and small-scale HQ, store, and workshop projects.
6. Office Management & HQ Operations
Ensure the HQ environment is organized, functional, and aesthetically aligned with the
brand.
Oversee supplies, space setup, utilities, mailroom processes, and general office
workflows.
Implement systems that maintain operational excellence and support team productivity.
7. Customer Service (Escalations)
Handle operational escalations from customer service, ensuring quick resolutions related
to shipments, returns, and product accuracy.
Partner with ecommerce and customer experience teams to refine and improve internal
processes.
What We're Looking For
Experience & Skills
4-7 years of experience in operations, logistics, warehouse management, or supply
chain; experience in consumer goods, fashion, or luxury strongly preferred.
Strong understanding of logistics workflows (freight, customs, carriers, tracking).
Experience managing warehouse operations and small teams.
High operational rigor and attention to detail; comfortable in a fast-growth, startup-style
environment.
Ability to build procedures from scratch and continuously improve existing systems.
Strong communication and cross-functional partnership skills.
High level of comfort with hands-on work and physical tasks.
Attributes
Resourceful, proactive, and solution-oriented.
Thrives in a dynamic environment with shifting priorities.
Balances strategic thinking with willingness to get involved at the ground level.
Highly organized, reliable, and committed to operational excellence.
Appreciates a well-run, beautiful physical environment and its impact on brand
experience.
Why Join AFLALO
This is a rare opportunity to help build the operational backbone of a new luxury brand from the
ground up. You will work directly with leadership, influence key systems and processes, and
contribute to an ambitious and creative company in its most formative stage.
Store Manager - Multi-Unit Retail Operations (UPS Store Network)
General manager job in Garden City, NY
Long Island & NYC
Pay: Competitive, based on experience
We're a top-performing network of 11 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You'll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems.
This is a long-term career role with real advancement - not a typical retail job.
Why This Opportunity Stands Out
You'll step into an organization with:
A dedicated support structure (Ops Manager + Unit Managers)
Strong training, coaching, and development programs
Clear operational standards, systems, and KPIs
Consistent mentorship and real visibility into multi-unit operations
Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles
What You'll Be Responsible For
Leadership & Team Development
Coach, train, and mentor team members to hit performance goals
Build an accountable, engaged, high-energy culture
Participate in hiring, onboarding, and ongoing coaching
Operational Excellence
Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
Maintain store standards, compliance, and cleanliness
Execute daily workflows and ensure smooth store operations
Sales & Customer Experience
Drive upselling, engagement, and customer satisfaction
Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
Ensure every customer receives a premium UPS Store experience
Business & Performance Management
Analyze performance reports and implement improvements
Control labor, supplies, inventory, and operational costs
Set daily priorities and maintain strong store execution
Who Thrives in This Role
You may come from:
Retail management
Hospitality or service leadership
Logistics or shipping operations
Customer service leadership
Assistant manager or manager roles in fast-paced environments
Ideal candidates are:
Strong communicators
Naturally great coaches
Confident decision-makers
KPI-driven
Positive, reliable, and customer-focused
What We Offer
A structured, supported management environment
A high-performing, well-resourced network
Clear career path & opportunities for advancement
Training, coaching, and ongoing development
Competitive pay based on experience
Ready to Lead With Us?
If you're a strong leader with operational discipline and you want to grow within a multi-unit environment, we'd love to connect.
Apply today or message us to learn more.
Assistant Store Manager
General manager job in Garden City, NY
Step into a Leadership Role!
We're searching for an Assistant Store Manager who's ready to take the next step in their retail career! If you thrive in a fast-paced environment, love fashion, and have a passion for delivering top-notch customer experiences, this is your opportunity to make an impact!
What You'll Do
As an Assistant Store Manager, you'll work alongside the Store Manager to drive success, support a dynamic team, and create an inspiring shopping environment. Your key responsibilities include:
Support Sales & Performance - Help analyze sales trends, implement strategies, and energize the team to exceed goals.
Develop & Motivate the Team - Provide coaching, foster growth, and ensure every team member is set up for success.
Deliver an Exceptional Customer Experience - Create a warm, engaging, and on-brand shopping atmosphere.
Ensure Smooth Store Operations - Assist in managing inventory, maintaining visual standards, and optimizing store efficiency.
Uphold Store Standards - Support loss prevention, compliance, and operational policies to keep everything running seamlessly.
Step Up as a Leader - Take the reins when the Store Manager is away, ensuring the team and store continue to perform at their best.
Who You Are
Experienced Leader - A motivated professional with 1-2+ years of retail management experience.
Fashion & Customer Enthusiast - Passionate about fashion, customer service, and team development.
Detail-Oriented & Goal-Driven - Always looking for ways to enhance performance and exceed expectations.
Physically Capable - Comfortable with lifting up to 20 lbs and moving efficiently throughout the store.
Flexible & Adaptable - Open to working evenings, weekends, and a dynamic retail schedule.
Tech-Savvy - Familiar with retail systems and operational tools to streamline store processes.
Why You'll Love Working With Us
Opportunities for Growth - Be part of a growing global fashion brand with room to advance.
Creative & Collaborative Team - Work with passionate individuals who share your enthusiasm.
Exciting & Ever-Changing Environment - From new arrivals to store events, no two days are the same.
Competitive Pay & Perks - We believe in recognizing and rewarding your hard work.
If you're ready to step up, lead with energy, and be part of something exciting, we'd love to meet you.
Apply today and let's make an impact together!
Fine Jewelry Showrooms US General Manager
General manager job in New York, NY
Compensation: $65,000-$80,000 OTE (Base Salary + Commission)
Applicants must have proven diamond jewelry & engagement ring sales experience, including face-to-face engagement ring consultations.
We are seeking an experienced diamond-jewelry professional to lead our 5th Avenue New York showroom and overses our LA showroom as Genral Manager US Showrooms . This role suits someone with strong luxury sales experience, a passion for fine jewelry, and the ability to manage and grow a high-performing team in a fast-paced bespoke diamond environment. Rêve Diamonds is a London, NYC and LA-based bespoke diamond jewelry company specialising in engagement rings, wedding rings, eternity rings, tennis bracelets, necklaces and more.
KEY RESPONSIBILITIES
Sales & Client Experience
Act as a brand ambassador, delivering exceptional client service and showroom performance.
Develop deep product and brand knowledge and present it confidently to clients.
Manage enquiries via email, phone and LiveChat.
Conduct in-person consultations in the NYC showroom and virtual consultations when needed.
Assist clients through our bespoke design service, preparing quotations and selecting diamonds/gemstones.
Liaise with our CAD and workshop teams on bespoke projects.
Oversee after-care follow-ups and request client reviews.
Ensure the showroom and jewelry displays are always perfectly presented.
Business Development
Achieve individual and showroom sales targets.
Grow and enrich the client database.
Use the CRM daily to manage prospects, tasks and opportunities.
Lead client-acquisition efforts both inside and outside the showroom.
Ensure accurate and complete database management for future CRM activities.
Management
Lead, coach and motivate the showroom team.
Provide weekly objectives, feedback and performance guidance.
Recruit, train and evaluate team members.
Oversee scheduling, administration and showroom operations.
Monitor competitors and identify opportunities for growth.
Represent the company at meetings, events, networking and industry functions.
Ensure all reporting and analytical tasks are accurate and submitted on time.
Maintain flexibility to support the showroom outside regular hours when needed.
What We're Looking For
Proven luxury diamond jewelry sales experience.
Passion for fine jewelry, diamonds and gemstones.
Strong ability to build trust and relationships with clients.
Consistent history of meeting/exceeding sales targets.
Excellent verbal and written communication.
High level of professionalism and customer-service standards.
Strong administration, organisation and time-management skills.
Ability to handle pressure, multitask and work to deadlines.
Tech-savvy and adaptable, with working knowledge of Google Docs and HubSpot CRM.
Well-presented, security-aware, and able to work independently as well as part of a team.
Experience & Skills
Minimum 1 year luxury retail or diamond jewelry sales experience.
Strong ability to drive sales and manage client relationships.
Ability to work varied shifts including evenings and Saturdays.
Ability to travel locally and occasionally nationally.
Team-leadership, coaching and development skills.
Strong communication skills and excellent attention to detail.
Fluent English required; additional languages an asset.
Must be authorized to work in the U.S.
Preferred
College/university degree.
GIA coursework or Graduate Gemologist qualification.
Associate Manager, Planning & Allocation
General manager job in New York, NY
Ten Little was created by two moms in collaboration with world-class physicians to support healthy development and natural movement in babies, toddlers, and kids. Ten Little's APMA-approved shoes are designed with wide, foot-shaped toe boxes and flat, flexible soles to help little feet grow strong and move freely. With thousands of 5-star reviews and loyal fans including Meghan Markle & Prince Harry, Gayle King, Paris Hilton, Hilary Swank, Gabrielle Union, Olivia Munn, Emma Roberts, and Chrissy Teigen, Ten Little has become the trusted go-to for little feet on big adventures.
We're looking for a data-driven, detail-oriented Associate Manager, Planning & Allocation to join our growing team. This person will own inventory planning, replenishment, and allocation across all channels-including DTC, Amazon, and new retail partners-to ensure optimal stock levels, healthy turns, and maximum sell-through. They'll play a critical role in driving topline revenue, margin performance, and a seamless customer experience.
What you'll do:
Planning & Forecasting
Build and manage demand forecasts by SKU, category, and channel (DTC, Amazon, retail).
Translate assortment and product launch strategies into buy plans.
Analyze historical performance and future trends to inform preseason and in-season forecasts.
Monitor sales and inventory daily to identify risks and opportunities, recommending in-season reorders or markdowns.
Partner with Product Development to advise on style expansion based on performance of existing styles.
Build reports tracking sales, turn, weeks of supply, and sell-through by channel and style.
Present actionable insights to leadership to drive business decisions.
Analyze and report on channel and product cannibalization to understand cross-channel impact, inform future assortment decisions, and optimize overall revenue performance.
Inventory Management
Manage replenishment and allocation strategies across warehouses, Amazon FBA, and retail partners.
Ensure optimal inventory positioning to support growth targets while minimizing excess and obsolescence.
Partner with Production and Operations on purchase order placement and delivery tracking.
Drive size, color, and style balance to meet sell-through goals and reduce out-of-stocks.
Channel Expansion Support
Support planning and allocation for new retail partnerships and pop-ups, ensuring adequate launch quantities.
Collaborate cross-functionally to build scalable allocation frameworks for future retail doors.
Develop reporting and analytics to measure retail performance and inform future buys.
Who you are:
3+ years of experience in retail planning, allocation, or inventory management (preferably in DTC or omnichannel environments).
Strong analytical and Excel/Sheets skills; experience with inventory planning tools (e.g. Singuli) a plus.
Demonstrated success in forecasting and replenishment for seasonal or size-intensive products (footwear experience a bonus).
Highly organized and proactive with strong attention to detail.
Excellent cross-functional communicator with a collaborative, problem-solving mindset.
Comfortable in a fast-paced, high-growth startup environment.
Compensation & Benefits:
Competitive annual salary of $80-90K based on experience
Equity options for long-term alignment and ownership
Comprehensive health benefits, including medical, dental, and vision coverage
Paid parental leave and a family-friendly culture that supports parents at every stage
Flexible hybrid work schedule
Unlimited paid time off
401(k) plan with employer contribution
Employee discounts on Ten Little products and partner brands
Wholesale Sales Manager - Missy Department
General manager job in New York, NY
About the role
New York Apparel Design is expanding our Missy division and seeking a high-impact Wholesale Sales Executive who lives and breathes the Missy customer. You'll own a portfolio across department stores, off-price, and specialty chains, drive new door openings, and partner with design/production to build profitable, on-trend programs tailored to the Missy fit and aesthetic.
What you'll do
Own & grow a Missy wholesale book across majors, off-price, regionals, and specialty/boutique chains.
Open new doors and expand programs with current accounts; build multi-door rollouts and replenishment.
Lead line presentations/market appointments (NYC Market, Dallas, Atlanta; occasional road travel).
Negotiate IMU, MDF/markdown support, RTVs, co-op, exclusives, and private label programs.
Forecast & plan: create door-level sales plans, manage OTB conversations, and drive replenishment.
Translate trend to commercial assortments: guide color, print, and silhouette for Missy tops, dresses, and soft separates; align size scales (typically 4-16/18 and 1X-3X when applicable).
Partner with production on costing, lead times, and delivery windows; protect margin and on-time performance.
Own the pipeline/CRM: weekly activity, weighted forecasts, and clean order books.
Oversee order-to-cash execution: EDI compliance, routing guides, ticketing/packaging, chargeback prevention, and ship-on-time/fill-rate targets.
What you bring
3+ years wholesale sales experience exclusively in Missy apparel (moderate to better).
Active relationships with Missy buyers/DMs at department stores, off-price, and/or strong specialty chains.
A clear track record of door growth, revenue wins, and margin discipline in the last 24 months.
Deep knowledge of Missy fit blocks, size scales, and customer preferences (not juniors/young contemporary).
Retail Store Manager
General manager job in New York, NY
how to apply listed below - please read job description prior to applying.
Retail Store Manager - Fishs Eddy (UNION SQUARE / FLAGSHIP Location)
Reports To: Chief Revenue Officer (Ari Langsdorf)
Direct Reports: Assistant Store Manager, Sales Associates
About Fishs Eddy
Fishs Eddy is not just a brand-it's a way of thinking. We are built on humor, authenticity, and a passion for great design. We create unique, high-quality housewares and tabletop products with a distinct personality that resonates with our customers. Our team is a close-knit group of thinkers, doers, and creatives who embody our core values every day.
About the Role:
Fishs Eddy is looking for a highly capable Retail Store Manager to lead the charge in it's Flagship location. This is a hands-on leadership role responsible for all daily store operations, team performance, customer experience, and visual standards. You'll be managing a high-volume retail store in one of NYC's most vibrant neighborhoods-with a strong community vibe, a distinct brand voice and a heritage of almost 40 years!
The Store Manager must balance operational excellence with creative brand alignment, ensuring that the store delivers on both financial performance and the unmistakable Fishs Eddy experience.
Key Responsibilities:
Store Operations & Performance
Oversee all aspects of day-to-day operations, including opening/closing, inventory management, merchandising, and visual standards.
Ensure the store meets or exceeds revenue targets and profit margins through strong sales management and staff productivity.
Partner with HQ teams (finance, operations, product) to ensure accuracy in POs, stock levels, and sales reporting.
Implement and maintain operational systems and procedures to ensure efficiency, consistency, and cleanliness.
Team Leadership
Recruit, train, and develop a high-performing retail team.
Key Supporting Roles:
Assistant Manager - Your right hand, stepping in when you're off-site to ensure smooth operations. (in place)
Visual Merchandiser - A role supporting in-store visuals and reporting into the founder for creative direction. (in place)
Back-of-House Sergeant - The operational backbone; manages stockroom, supports displays, and handles all things fix/build/move. (in place)
Schedule and lead regular team meetings to drive alignment on sales goals, product knowledge, and service standards. Backbone of meetings and structure will be through our FEOS setup (Fishs Eddy Operating System) that has a weekly “Family Meal” will all keep team members.
Provide real-time coaching and feedback; conduct formal performance reviews and growth plans.
Customer Experience
Uphold Fishs Eddy's unique approach to customer engagement-witty, warm, informed, and never cookie-cutter.
Make People Smile is a CORE FOCUS for us … ultimately our goal is to have people leave the store holding one of our bags; but if we cannot achieve that having them smile while in our space is an absolute non-negotiable.
Be present on the floor to engage with customers, problem-solve, and model high-touch service standards.
Handle escalated customer service issues with grace and accountability.
Merchandising & Visual Standards
Ensure all product displays reflect Fishs Eddy's visual merchandising guidelines and brand personality.
Lead seasonal resets, event-based floor moves, and window refreshes in collaboration with the Visual Merchandising Manager.
Monitor product turns and inform buying based on in-store trends and customer feedback.
What You Bring:
5+ years experience managing a high-volume retail store (ideally $5M+ annual revenue).
Proven track record of driving sales, managing inventory, and building high-performing teams.
Deep understanding of NYC retail dynamics and customer expectations.
Strong organizational and operational skills; comfortable using POS and retail management systems.
Exceptional communication and leadership skills.
Why Fishs Eddy?
We've been doing this forever-and we're just getting started. Our flagship at 19th & Broadway is iconic, and our new Brooklyn location just opened in October ‘25. Join a small but mighty team bringing creative retail back to NYC, one dish at a time.
Compensation and Benefits:
• Annual Salary: $110,000
• Pay Frequency: Bi-Weekly
• Additional Benefits:
-Health Insurance after a waiting period (99.99%)
-PTO
-Participation in Incentive Equity Pool (subject to vesting).
- Potential Annual Bonus tied to stores performance.
*Note that benefits policies are administered by a third party PEO.
You can apply by sending your resume and cover letter to ********************
Subject Line should ready - FLAGSHIP STORE MANAGER
Fishs Eddy Core Values
A Fishs Eddy team member is a HUMAN that SMILES and is not above DOING THE DISHES. They know how to FORK OFF, and they are always willing to MAKE A TOAST when they have something productive to say.
Fork Off
Good sense of humor
Self-deprecating
Ability to banter.
Human
Inclusive & tolerant.
Built on respect, driven by diversity.
EVERY voice has a seat at our table.
Smile
Optimistic mindset / adaptable skillset.
“Can-do” attitude.
Challenges are chances to grow.
Make a Toast
Direct, authentic, and respectful communication.
Listen, learn, lead … in that order.
Empower every voice.
No room for “Yes Men.”
Do the Dishes
Nothing above OR below us.
Hard work, grit, determination.
One team, one goal … shoulder to shoulder.
Optical Store Manager
General manager job in New York, NY
Cohen's Fashion Optical Staten Island, the leader in providing dynamic optical fashions at great prices, is looking for a store manager!
Are you an experienced optical retail manager looking for their next challenge? Are you a dedicated optical sales professional ready to move up to the role of store leader? Are you passionate about the people you serve and the community you live in? Are you dedicated to selling the best products to your clients? Can you problem solve and interact well with a variety of different people? Can you drive sales and growth?
If this sounds like you then we would love to talk about this amazing opportunity!
Your Role as Store Manager
Make sure every guest has an outstanding experience
Orders the optical supplies the store needs like frames and lenses while making sure the store and our clients get the best prices.
Works with other retailers in the area to develop relationships that benefit each other
Ensures every Team Member is accountable to their action plans and commitments.
Delivers clear feedback to our team members regarding performance goals and objectives.
Develops monthly team meeting plans to keep everyone on the same page
Schedules the team members for each weeks work
Is responsible for weekly payroll
Collaborates with the store Doctor to make sure all patients medical needs are being met.
Recruits and develops new talented team members
Keeps accurate records of inventory and sales
Works with and understands medical insurances
Make sure that new customers become repeat customers
What We Offer
Salary of $85k-$110k depending on experience
Store performance bonuses and incentives
Paid time off
The most modern medical technology and equipment
Please send your resume to *********************** and contact LIly Drabik via text/call ************
Associate Manager Sourcing - Ann Taylor
General manager job in New York, NY
About the role
The Associate Manager - Product Development & Production assists in the process from seasonal development of product to the manufacturing process in alignment with the divisional sourcing strategy. Ensures design vision and product integrity standards are met while adhering to the Product Lifecycle Calendar and meeting financial goals. Ensures Ann Inc. standards of IMU performance, quality, delivery and business practices are achieved. Champions the company's Values & Practices by maintaining effective collaborative relationships, taking pride in the company and brand, and embracing diversity.
The impact you can have
Assists to achieve seasonal IMU aligned to the corporate financial objectives.
Supports manager to establish target costs, work with overseas counterparts to assist with negotiations, and communicate with vendors during face-to-face meetings.
Maintains Bamboo Rose system, knowledge of Bamboo Rose a plus.
Manages deliverables to ensure purchase orders are released on time
Manages deliverables with the cross functional team to ensure samples are on schedule.
Prepares and assists with pre-classification process.
Manages style time and action calendar and bulk fabric commitments.
Requests and tracks development testing and partners with product integrity team on test results
Creates and maintains seasonal re-cap charts.
Maintains departmental files within the sourcing systems.
Builds collaborative relationships with the cross functional team members.
Attend weekly fit and cross-functional meetings
Daily correspondence with overseas offices
You'll bring to the role
Bachelor's degree, in a related field of study, or equivalent experience.
2-3 years' experience in Product Development and Production.
Detail oriented, with strong organizational capabilities.
Strong analytical, verbal and written communication skills.
Flexible/adaptable in a fast-paced environment.
Team oriented.
Proficient in Microsoft Office Applications and Google.
Benefits
You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies.
Support for your individual development plus opportunities for career mobility within our family of brands.
A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. *
Medical, dental, vision insurance & 401(K)*
Employee Assistance Program (EAP)
Time off - paid time off & holidays*
Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
The target salary range for this role is: $65K - $72K.
Sourcing & Costing, Associate Manager
General manager job in New York, NY
The Associate Manager, Costing & Sourcing will play a key role to assist the SVP Production & Sourcing to managing product costs across multiple brands with both internal teams and vendors. This role requires strong costing knowledge, advanced Excel skills and the ability to coordinate with cross-functional teams and global vendors in a fast-paced environment.
Responsibilities:
Coordinate costing for high-volume SKUs across multiple internal teams & vendors.
Follow up with internal teams and vendors regarding the cost of garments, factoring in materials, trims, labor, freight & duty.
Understand cost terms & components including FOB, CIF, duty and freight, ensuring accuracy and alignment with company margin targets and brand pricing strategies.
Serve as the key liaison between the SVP of Production & Sourcing, Production teams, sales department and external vendors.
Maintain proactive communication with internal teams& vendors regarding costing due date & updates.
Build, manage and optimize Excel templates, spreadsheets and formulas for large datasets.
Support the cost management process, bringing a strong understanding of material and garment construction.
Utilize SAP and Excel to manage and track costing data.
Qualifications:
3-5 years of experience in Production, Sourcing or Product Development with a strong focus on costing.
Knowledge of costing terms, components and apparel manufacturing process.
Advanced Excel Skills, including the ability to handle large datasets and create complex formulas.
SAP Experience preferred.
Strong organizational and time management skills
Verbal and written communication skills; proactive and detail oriented
Ability to work on-site
Annual salary starting at $90,000.
The disclosed salary range is commensurate with experience and does not reflect the total compensation package. Our associates have access to other valuable benefits that our Human Resources team is happy to share with candidates during the interview process.
Store Manager
General manager job in New York, NY
Experience: Premium or Luxury Fashion Retail
Seniority: Manager
LUCA FALONI is a refined luxury menswear brand inspired by Made In Italy craftsmanship and timeless design. With a focus on premium materials and exceptional fit, we are redefining modern elegance for a global clientele. Every piece is entirely made in Italy by skilled artisans, blending heritage techniques with contemporary sophistication.
Role
As Store Manager, you will lead all daily operations and customer-facing activity, while coaching a small team to deliver a memorable, high-touch retail experience. You'll own sales performance, visual presentation, stock, team leadership, and ensure every guest leaves with a lasting impression of LUCA FALONI.
Responsibilities
Lead, coach, and motivate the in-store team to consistently achieve sales and service goals
Deliver an exceptional clienteling experience tailored to each customer
Maintain impeccable visual merchandising and brand presentation standards
Monitor sales performance, drive KPIs, and identify areas for growth
Oversee daily store operations, stock management, and back-of-house processes
Ensure compliance with all operational and security procedures
Act as a brand ambassador, maintaining deep knowledge of products, fabrics, and craftsmanship
Collaborate closely with HQ on stock planning, events, training, and feedback
Requirements
Solid experience in premium or luxury retail, including team leadership
Passionate about exceptional service, storytelling, and product knowledge
Naturally confident, warm, and able to connect with a discerning customer base
Commercially minded with an understanding of KPIs, conversion, and stock flow
Highly organised, proactive, and hands-on in your leadership style
Experience with menswear, tailoring, or craftsmanship-led brands is a plus
What we offer
A competitive compensation package, including base salary and performance-based bonus
A comprehensive benefits package with a mix of financial and non-financial rewards:
Complete uniform
Access to exclusive staff discounts
Career development in a growing, international luxury brand
A collaborative, quality-driven environment where excellence is recognised
We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination.
Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process
.
We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule.
Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.
Retail Store Manager
General manager job in New York, NY
Abbode Store Manager - Job Description
We're looking for an experienced, organized, and proactive Store Manager to lead day-to-day operations at our Nolita storefront. This is a hands-on role at a fast-growing startup, and you'll be at the center of shaping how our store looks, feels, and runs. This is a foundational role with room to grow. You'll help define and improve how the store operates-from inventory systems to customer experience to in-store events.
You'll Be Responsible For:
The success of the store defined by the customer experience and business goals
Leading and managing store staff with clarity and care
Shaping how the store looks and how processes work for the best customer experience
Managing inventory, restocks, and backstock organization
Planning and executing in-store events
Maintaining store cleanliness, merchandising, and visual standards
Communicating regularly with the management about updates, needs, and improvements
Actively identifying and solving problems before they become issues
Who You Are:
Organized and detail-oriented
A natural planner who thrives on checklists, systems, and structure
Proactive, flexible, and self-starting-you don't wait to be asked
Excited to build and improve processes as we grow
Comfortable with change and willing to adapt as the business evolves
Bonus if You Have Experience With:
Shopify or similar retail platforms
Working in a creative, product-based business
Managing teams in a customer-facing role
Must be available to work in person 5 days per week at our Nolita store.
Pay is $55-72K / year based on experience.
Assistant Store Manager
General manager job in New York, NY
About the Company - URBAN REVIVO is a leading global fashion retailer known for its trendy and chic collections. Our mission is to offer high-quality, fashionable, and affordable clothing to our customers worldwide. As we continue to expand our presence, we are excited to announce the opening of our new store in London.
About the Role - We are seeking a dynamic and experienced Store Manager to lead our new store in London. The Retail Store Manager is responsible for driving sales performance and operational excellence in our store. This role requires a strategic leader with strong business acumen and a passion for delivering an exceptional customer experience. The Retail Store Manager will lead a team, ensuring that sales targets are consistently met and exceeded, while maintaining brand standards and optimizing store operations. This is an excellent opportunity for a passionate and results-driven individual to join our team and contribute to the success of URBAN REVIVO in a key market.
Responsibilities
Sales Performance & Business Management:
Measure and monitor sales performance, taking proactive steps to enhance business outcomes.
Take ownership of the store's operational execution to achieve revenue targets while effectively managing the budget and expenses.
Utilize a high level of business acumen to identify business drivers and opportunities, and implement solutions that drive growth.
Consistently meet and exceed store sales goals, ensuring long-term business success.
Customer Experience & Brand Representation:
Drive the execution of an elevated client experience, acting as a brand ambassador and embodying brand values.
Engage customers with the brand, educating them on sustainability and sharing the stories of Urban Revivo.
Lead the sales floor, ensuring an exceptional customer experience through a customer-first mindset, fostering loyal client relationships.
Team Leadership & Development:
Assist customers and oversee client interactions, providing real-time coaching to the team for continuous improvement.
Ensure optimal balance of sales and service by managing scheduling effectively, aligning the right people at the right time to achieve payroll goals.
Manage the day-to-day performance of the retail team, enabling career development and ensuring an exceptional employee experience.
Take accountability for hiring, training, and developing the store team across all areas of the business.
Provide ongoing performance feedback, ensuring growth and achieving desired results.
Oversee performance reviews, development plans, and any necessary disciplinary actions or corrective measures.
Operational Excellence & Inventory Management:
Uphold consistent inventory accuracy and control within the store, leading and training the team to ensure consistent deliverables.
Contribute to Loss Prevention efforts across all areas of the business, setting clear expectations and leading training for the store team.
Ensure facility maintenance, organization, and presentation are always aligned with brand standards.
Lead merchandising presentation and concept standards, utilizing retail and product reporting to strategize for an optimal customer experience and enhanced business productivity.
Communication & Collaboration:
Provide real-time and weekly feedback on product and sales performance to corporate partners, influencing product allocations and overall business success.
Ensure the selling floor consistently reflects brand and concept standards, training and developing talent in visual and digital merchandising.
Understand and assess the current store culture, identifying areas for improvement and working with the Regional Director to implement initiatives, activations, and recognition programs that drive positive change.
Qualifications
Minimum of 3-5 years of retail management experience, preferably in the fashion or apparel industry, with a focus on high-volume, fast-paced environments.
Bachelor's degree or higher, with a preference for Business, Retail Management, or a related field.
Proven ability to lead, motivate, and develop a team, coupled with strong interpersonal and communication skills.
Passionate about delivering exceptional customer service and enhancing the overall customer experience.
Strong sales acumen with a successful track record of achieving and exceeding sales targets.
Excellent organizational and time-management skills, with the ability to multitask and prioritize effectively.
Proficient in retail management software, POS systems, and Microsoft Office Suite.
Strong overall planning ability, with expertise in data analysis, induction, and application.
Keen fashion sense, with the ability to formulate workflows and standards, conduct product analysis and adjustments, and execute effective visual merchandising.
Ability to adapt to changing business needs and thrive in a dynamic, fast-paced environment.
Assistant Store Manager
General manager job in New York, NY
We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will be responsible for supporting store operations, supervising staff, and ensuring excellent customer service. This role requires strong leadership, organizational skills, and a comprehensive understanding of retail management to help drive sales and maintain operational excellence. The Assistant Store Manager will play a key role in inventory control, merchandising, and staff development, contributing to the overall success of the store.
Responsibilities
Assist in managing daily store operations to ensure smooth functioning and high customer satisfaction
Supervise and motivate team members, providing training and development opportunities to enhance performance
Oversee inventory management, including stock replenishment, ordering, and inventory control to minimize shrinkage
Handle customer inquiries and resolve issues promptly with professionalism and courtesy
Support sales management strategies to meet or exceed sales targets through effective merchandising and promotional activities
Manage POS systems, cash handling, cashiering duties, and ensure accurate cash register operations
Assist with recruiting efforts by participating in interviewing and onboarding new employees
Maintain store appearance through merchandising, stocking, and ensuring compliance with safety standards
Support budgeting, purchasing, and pricing decisions aligned with company policies
Implement marketing initiatives to attract new customers and retain existing ones
Ensure compliance with company policies regarding employee orientation, training & development, and store procedures
Perform administrative tasks such as payroll processing, bookkeeping, and record keeping as needed
Qualifications
Proven experience in retail management or assistant manager roles with supervisory responsibilities
Strong leadership skills with the ability to manage teams effectively
Excellent communication skills; bilingual or multilingual abilities are a plus
Proficiency in POS systems, inventory management software, and retail math principles
Demonstrated ability in negotiation, customer service excellence, and conflict resolution
Experience with merchandising, stocking, pricing strategies, and sales management
Skilled in employee orientation, interviewing, recruiting, training & development
Organizational skills with attention to detail in bookkeeping and administrative tasks
Knowledge of grocery or retail store operations is preferred but not required
Ability to handle multiple priorities efficiently with good time management skills
Strong interpersonal skills including phone etiquette and professional demeanor
Join our team as an Assistant Store Manager to lead by example in a fast-paced retail environment. We value dedicated professionals who are committed to excellence in customer service and operational efficiency.
Assistant Store Manager, Madison Avenue
General manager job in New York, NY
Founded in St. Tropez in 1971, Vilebrequin is an established leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind:to make summer last all year long.
YOUR OPPORTUNITY
Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for a passionate and people-focused Assistant Store Manager to join its store leadership team. The Assistant Store Manager supports the Store Manager with sales generation, operations, and HR functions of the store to ensure maximum profitability and compliance with company procedures. As an Assistant Store Manager, you will partner with the Store Manager in leading the store and developing, mentoring, and motivating the staff to provide a superior level of customer service that will drive sales productivity and results. This position is onsite at the specified location and will report to the Store Manager.
YOUR IMPACT
Business Leader
Demonstrate role responsibility through strong business acumen by leveraging KPI's to develop and support business driving strategies.
Assist Store Manager in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients.
Strive to achieve store sales goals.
Maintain adequate sales floor supervision.
Monitor adherence to all corporate customer service policies.
Elevate the Shopping Experience
Consistently achieve personal and store sales goals;serves clients according to the standard of
Vilebrequin's selling ceremony.
Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.
Study and communicate collection details while assisting clients.
Ensure the customer wish list is always current with customers being notified when product arrives.
Exceed individual Key Performance Indicator(KPI) targets: ADS, UPT, Email Capture,Name Attachment Rate, Women's Sales, and Top to Bottom by delivering top-tier customer service.
Adhere to all corporate customer service policies.
Demonstrate effective communication with customers, coworkers, and managers.
People Leader
Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment.
Lead by example and positively influence others.
Support the Store Manager's efforts to recruit,train, and develop team, ensuring all roles are filled in a timely manner with top talent.
Enforce all store policies and procedures.
Monitor compliance with company dress code.
Monitor schedule adherence and punctuality.
Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with Store Manager.
Operational Excellence Leader
Perform opening and closing procedures.
Maintain company's merchandising standards.
Maintain standards of cleanliness and organization.
Enforce company's loss prevention procedures.
Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards.
Execute correct POS processes including proper cash handling and opening/closing the registers.
Adhere to all operational policies and procedures.
Adhere to procedures for receiving stock and shipments
Assist in the inventory and maintenance of inventory records.
Monitor supply levels and submit store supply requests
Safeguard company property, including key holding.
Maintain standards of cleanliness and organization.
Responsible for opening and closing the store.
KEYS FOR SUCCESS
Education:
High School Diploma/Equivalency Required
1-2 years of store leadership experience, preferably with luxury brands
3+ years of experience in sales
Competencies:
Knowledge of retail management best practices
Track record of achieving results
History of building, leading,motivating, and coaching teams
Results-Driven: proven ability to understand and drive store profitability through service
Passion for luxury product with an appreciation for design
Entrepreneurial spirit
Solution-oriented
A professional, welcoming character and presentation
Ability to generate customer delight
Client-oriented with an excellent sense of service quality (go the extra mile spirit)
Excellent communication skills
Strong attention to detail
Team-oriented; “win-together” mentality
Ability to work autonomously
Strong problem-solving skills
Displays strong organizational skills and follow-through
Technologically savvy
Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays
Languages:
Foreign Languages a plus
Essential Physical Requirements
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required-frequently
Climbing ladders - occasionally
Routine standing for duration of shift (up to 8 hours)
BENEFITS JUST FOR YOU
We offer a comprehensive range of benefits to our valued associates. Depending on your positionand your location, here are a few highlights of what you might be eligible for:
A generous employee discount
Medical, Dental, and Vision insurance
Paid vacations (16 days a year) and holidays
A 401k plan with an employer contribution
Weekly Sales Bonus Structure
Tax-free commuter benefits
Employee referral program
OUR COMMITMENT
The compensation for this position is $24-$26 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates' relevant skills and experience.
Vilebrequin is an equal opportunity employer.We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status,age, national origin,disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
DISCLAIMER
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
Note:
This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.