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Become A General Manager

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Working As A General Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $80,000

    Average Salary

What Does A General Manager Do

A general manager is an executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement, known as profit & loss (P&L) responsibility.

How To Become A General Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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General Manager jobs

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Real General Manager Salaries

Job Title Company Location Start Date Salary
General Manager, Americas Commonwealth Bank of Australia, New York Branch New York, NY Mar 10, 2015 $410,000
General Manager, Value Basics Sanmar Corporation Issaquah, WA Apr 01, 2015 $375,000
General Manager Computed Tomography Philips Medical Systems (Cleveland), Inc. Cleveland, OH Jan 09, 2016 $330,000
General Manager Computed Tomography Philips Medical Systems (Cleveland), Inc. Cleveland, OH Sep 12, 2015 $330,000
General Manager, Baccarat, New York VIII Hotel II TB Investors, LLC New York, NY Aug 20, 2015 $325,000
General Manager, Baccarat, New York VIII Hotel II TB Investors, LLC New York, NY Jun 15, 2015 $325,000
General Manager Nyrstar Us Inc. FL Dec 15, 2015 $300,000
General Manager, Geforce Desktop Nvidia Corporation Santa Clara, CA Oct 11, 2016 $290,000
General Manager, Device Procurement Brightstar Us, Inc. San Carlos, CA Mar 02, 2015 $280,000 -
$320,000
General Manager, Community Tennis and Youth United States Tennis Association, Inc. Orlando, FL Mar 11, 2015 $280,000
General Manager Standard High Line Employer LLC New York, NY Sep 01, 2015 $275,000
General Manager Caesars Interactive Entertainment, Inc. Formerly Caesars Entertainment Operating Laughlin, NV Jun 12, 2016 $270,000
General Manager (Science, Math, Quantitative Business) Cengage Learning, Inc. Boston, MA May 24, 2016 $263,342
General Manager Microsoft Corporation Redmond, WA May 06, 2016 $256,338
General Manager D3 LLC Melville, NY Mar 31, 2016 $139,277
General Manager, Steel Assets DTE Energy Services River Rouge, MI Sep 19, 2015 $138,373
General Manager KGL America, Inc. Doral, FL Apr 30, 2015 $137,634
General Manager-Vertical Response Deluxe Corporation Lenexa, KS Jun 13, 2016 $137,571 -
$230,000
General Manager-Waterworks Division Proco Products, Inc. Stockton, CA Oct 01, 2015 $137,009
General Manager Vista Construction and Remodeling, LLC Miami Beach, FL May 09, 2016 $136,000
General Manager Vista Construction and Remodeling LLC Miami Beach, FL May 09, 2016 $136,000
General Manager (Mechanical Engineer) Precision Cutting Tools, Inc. Santa Fe Springs, CA Jan 25, 2016 $135,762
Managing Editor, Digital and General Manager of Bostonglobe. The Boston Globe Media Partners, LLC Boston, MA Sep 09, 2015 $84,802 -
$190,000
General Manager Industrial Investment Corporation Apr 15, 2015 $84,000
General Manager Projects Oregon International Airfreight Co. Houston, TX Oct 17, 2016 $83,512
General Manager 7Elements Inc. Newark, DE Sep 17, 2016 $83,480
General Manager Galaxy Tile LLC Edison, NJ Sep 24, 2015 $82,888
General Manager/Supervisor Sushi Yoshi, Inc. Vienna, VA Aug 30, 2016 $82,430
General Manager/Supervisor Sushi Yoshi, Inc. Vienna, VA Mar 30, 2015 $82,430
General Manager National Oilwell Varco, L.P. Houston, TX Mar 23, 2015 $82,000

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Top Skills for A General Manager

CustomerServicePayrollFinancialStatementsPFoodSafetyDailyOperationsLossPreventionCustomerSatisfactionInventoryControlBeverageFoodCostGMLaborCostsSuperviseAnnualSalesSalesGoalsHumanResourcesGuestSatisfactionInventoryManagementCustomerRelations

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Top General Manager Skills

  1. Customer Service
  2. Payroll
  3. Financial Statements
You can check out examples of real life uses of top skills on resumes here:
  • Served as the chief escalation point for all customer service issues.
  • Performed all administrative duties including bookkeeping and payroll.
  • Reviewed and analyzed monthly financial statements to control profit/cost margins and achievement of financial goals.
  • Full responsibility for a 153 room Ocean front hotel with a restaurant and 11,000 sq.
  • Have attained my Food Service Manager Handler's Card to comply with local food safety laws for our hotel.

Top General Manager Employers

General Manager Videos

What makes a successful General Manager? | London Business School

A Day in the Life: General Manager

Career Advice on becoming a General Manager by Jane G (Full Version)

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