General managers are primarily responsible for overseeing the overall operations of a company. They manage financials, sales, marketing, human resources, quality control, and sometimes even product development to improve the efficiency of the organization and to continuously increase profit.

Keys to writing a general manager job description. Zippia analyzed thousands of general manager job descriptions to identify key pieces of information you want to include. Using a machine learning data analysis, we determined the following key facts about general manager job descriptions:

  • The average general manager job description intro is about 147 words
  • The responsibilities section contains an average of 14 bullets points
  • The requirements section contains an average of 8 bullets points

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General Manager Duties

  • Generate positive EBITDA and improve cash flow by managing costs and inventory.
  • Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
  • Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
  • Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
  • Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
Check All General Manager Duties

General Manager Requirements

General manager requirements can be divided into basic requirements and required soft skills. The lists below show the most common requirements included in general manager job postings.

  • Minimum of 5 years experience in a management position
  • Bachelor's degree in business administration or related field
  • Proven track record of successful team management
  • Strong financial management skills
  • Excellent communication and negotiation skills
Required Soft Skills
  • Ability to motivate and inspire team members
  • Flexible and adaptable to changing situations
  • High level of emotional intelligence
  • Excellent problem-solving and decision-making abilities
  • Strong leadership and interpersonal skills

General Manager Description Example 1

Full Job Description

Job DescriptionAs the restaurant general manager, you are the #1 leader! Your leadership of one of the world's largest brands is a big responsibility, but you can reach higher than you ever imagined with your KFC Family supporting you!
Restaurant General Manager Responsibilities:
Ownership of your restaurant's success metrics and lead the restaurant team to reach goals Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant, and fresh meals Grow and mentor your KFC family through training, development, and onboarding of new team members Lead communications of your team's goals, upcoming promotions, business updates, etc. Inspire the overall positive and collaborative family environment Partner with other Restaurant General Managers and Area Coaches to grow and move the business forward

Success Factors:
Leads by example with high standards in customer service, food quality, and cleanliness True business partner and has an ownership mindset relating to business results Mentors and coaches team effectively through training and development resources. Builds a team through selecting and onboarding new hires Takes absolute pride in everything you do Goal-oriented leader that enjoys a fast-paced environment Deep appreciation and commitment to customer service and our guest's experience

Additional Info:

You must be 18 years old with a valid driver's license and reliable personal transportation.

Free Medical insurance up to family-level of coverage Free employee life insurance Optional Dental & Vision insurance available Paid vacation after one year of employment 401(k) Employee Discount (free meals while working)

Supplemental Pay:
Bonus pay based on performance

Keep in mind that this is just basic information. You'll find out more after you apply.

Independently owned franchised or licensed locations may have different requirements and are solely responsible for setting their restaurants' terms and conditions of employment.
This job posting is for a position in a restaurant that is independently owned and operated by a KFC franchisee.
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General Manager Description Example 2

Full Job Description

•4+ years of management experience in specialty retail and/or multi-unit retail business (preferred)

•Experienced leadership with demonstrated experience in meeting/exceeding sales and profits

•Experience working with children (preferred)

•Proven ability to identify top talent, build a team, and train/develop/retain people

•Experience creating merchandising strategies and implementing visual changes to achieve business results

•Outstanding communication and problem-solving skills

•Ability to work in a fast-paced, dynamic company

•Availability to work when needed, including nights, weekends, and holidays

•Be at least 18 years old

Why You’ll Love Working with Us

•The Product—is so good, and you’re able to use your employee discount on all of it!

•The People—ask anyone who works here…we have incredible people on our team!

•The Experience—you’ll enjoy a rewarding career at a respected global children’s brand!

•The Benefits—a generous employee discount that you can use on all in-store merchandise!

•Competitive Paid Time Off plan*

•Extensive 401(k) plan with company matching*

•Employee stock purchase plan*

•Medical, dental, vision, and life insurance*

•Employee Assistance Program with resources like financial and legal assistance, childcare and elderly care, emotional work/life counseling, health and wellness resources, travel assistance

*For eligible employees

What Else?

Health and safety are our top priorities and we are committed to evolving our health and safety practices to keep our teams, customer, and communities at the core of every decision we make. We’re taking care by requiring employees to wear in our stores and asking our customers to do the same where mandated. In addition, our stores have health guards at checkout, increased cleaning and sanitation efforts, and physical distancing guides. We’ve also implemented health screenings and require all employees to do a health check at the start of each shift.

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. Janie and Jack, LLC is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

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General Manager Description Example 3

Full Job Description

  • 1 Free meal item per day while on duty
  • $100 of regular menu priced item per month when off duty
  • A recognition program
  • 401K after 1 year
  • Free GED program
  • Health Insurance for all employees working over 30 hours per week after required waiting period
  • Vacation for all employees working over 35 hours per week after 1 year of service
  • Free Shirt, Hat and Apron


What are we looking for?

The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

  • You have at least 2 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results.
  • You're all about creating a great place to work for your team.
  • You want to make your customer's day and it shows in the way you are maniacal about serving amazing pizza with a great big smile.
  • We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life. You set high standards for yourself and for your people.
  • You're up for a challenge. You love the excitement of the restaurant business and know every day is different. And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
  • Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.

General Manager ,General Management
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General Manager Job Description Faqs

What Are The Most Common Skills On A Job Description For A General Manager?

The most common skills on a job description for a general manager are Customer Service, Cleanliness, and Food Safety.

What Does A General Manager Do?

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.
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