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  • Customer Service Project Manager

    TSR Consulting Services, Inc. 4.9company rating

    General Manager Job In Alpharetta, GA

    Project Manager - Operations Employment Type: 1 year Contract We are seeking an experienced Project Manager with strong leadership capabilities to oversee a team of 30+ professionals within a tax operations environment. This is a contract role requiring on-site presence in Alpharetta, GA under a hybrid work model. The ideal candidate will bring a mix of operational leadership, tax expertise, and project management skills to drive productivity, foster a strong team culture, and ensure timely and accurate tax filings. Key Responsibilities: Oversee daily operations of the tax support team to meet quality and productivity standards Manage critical workflows and deadlines related to tax compliance and filings Collaborate with cross-functional teams including Finance, Payroll, Legal, and external vendors Track team KPIs, analyze performance trends, and present monthly business reviews Guide team on compliance-related issues and process improvements Serve as a backup leader and handle escalated issues as needed Coach, mentor, and develop team members, including performance evaluations and development plans Ensure accurate and timely filing of federal, state, and local taxes Monitor tax dashboards and reporting tools to maintain service levels Identify tax liability reduction opportunities (e.g., credits, surcharges, voluntary contributions) Participate in task forces and cross-business strategic initiatives Qualifications: 3-5 years of direct project or operations management experience 3-5 years of leadership experience, preferably managing large teams Exceptional interpersonal, presentation, and stakeholder engagement skills Proficient in Microsoft Office; advanced Excel skills highly preferred Strong organizational, time management, and analytical skills Ability to mentor and lead teams through change and development Preferred Qualifications: Bachelor's degree Experience with PEO operations and structure Advanced Excel (macros, pivot tables, formulas, data visualization) Prior leadership training or coaching certifications In-depth knowledge of SUI, SIT, Local, and Federal tax compliance Note: This is a contract role with no opportunity to convert to permanent employment. Candidates must be local to the Alpharetta area and able to work a hybrid schedule
    $31k-46k yearly est. 5d ago
  • Senior Retirement Operation Manager

    Infosys McCamish Systems

    General Manager Job In Atlanta, GA

    Senior Lead - Client Operations & Services Onsite work model from Atlanta GA office Infosys McCamish Systems is a growing and thriving fully owned subsidiary of Infosys BPM Ltd in Atlanta. We are looking to hire a talented Senior TPA Operations Manager with Retirement Services background to manage and support a number of client engagements In this role, you will be accountable to plan, organize, review and develop the capabilities of the Infosys McCamish RS TPA unit with the objectives to ensuring sustainable and scalable business relationship with clients; meeting financial, customer, quality, process improvement and people objectives within the guidelines, policies and norms of Infosys McCamish. This would include Business Planning & Review, Solution Design, Business Development, Transition Coordination: Resource planning (incl. Infra), process definition & documentation, SOW / Metric Determination, Process Training & Certification, Resource planning, Manpower Training, governance Planning, Performance Planning, SLA Compliance, Customer Interaction, Financial Review, Governance compliance, Knowledge Management, Automation and Transformation. Job Responsibilities: Clients: Through successful service delivery and SLA management, ensure client satisfaction and retention. Partner with various support departments to facilitate client growth and expansion. Able to develop business cases and lead credible discussions with clients to articulate the company values and strategy. Ensure high degree of customer delight evidenced in client references and Infosys CVS scores Business: Ensure the financials of the unit are monitored, displayed and inculcate a P&L mindset within the organization and continuously meet or exceed the expectations on key metrics such as revenue and margin. Oversee organizational adherence with processes, policies, and best practices. Challenge the status quo and identify opportunities to improve quality, efficiency, and results. Manage thru leveraging expertise, knowledge, tools, and balanced scorecards. Employees: Lead by example to foster a positive work environment in which employees professionally develop, grow, and contribute. Responsible for the ongoing professional development / evaluation of direct reports, accountability, and succession planning. Drive team members effectively towards the shared objectives of customer service and orientation. Leadership: Able to inspire and rally a team to quickly resolve challenges. Build leadership bench strength through individual self-accountability, training, and coaching. Develop a culture of continuous improvement. Identify opportunities for improvement, determines the root-cause of problem areas, analyze data, and solutions. TPA Strategy: Design and drive the strategy for the TPA team in line with the business objectives and achieve and exceed unit goals. Contribute to the overall McCamish strategy formulation and execution by ensuring an integrated approach. Cross Functional: Support other departments in the organization by providing insight, data analysis, and operational expertise. Qualifications: Basic: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education At least 12 years of relevant work experience in the job description Preferred: Proven leader in the Services sector with relevant experience in the retirement services domain. Managing global operations at multiple locations in a complex setup. Experience handling profit and loss responsibility for a business unit. Experience in supporting the sales process including face to face in critical pursuit effort Ability to identify and implement automation and process transformation. Will help to have worked with admin platforms to direct platform efficiencies, straight through processes, AI, etc. Communication Skills and ability to coordinate with various internal and external divisions for work. Analytical and Leadership skills Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise). The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Work Model: This role is based out of Atlanta, GA and is on a hybrid work schedule with a minimum of three days required in office. About Us Infosys McCamish Systems,(****************************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPO Limited. (**************************** Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA. EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
    $95k-141k yearly est. 3d ago
  • HVAC Operations Manager

    Canadian Executive Search Group (USA) Inc./Division of Arrow Group of Companies 4.5company rating

    General Manager Job In Atlanta, GA

    AWS/CES is looking for an Operations Manager MUST HAVE CONSTRUCTION AND OR HVAC EXPERIENCE Direct Hire 💰 Salary Range: $125,000 - $175,000 (Based on Experience) Are you an experienced operations leader ready to take the next step in your career? We are seeking a dynamic Operations Manager to join a fast-paced and growing organization in Atlanta. This is a direct hire opportunity offering a competitive salary and a leadership role with high impact and visibility. Key Responsibilities: Lead, motivate, and manage staff to drive high performance and excellent service delivery Oversee day-to-day operational activities and ensure efficiency across departments Ensure organizational compliance with safety, licensing, insurance, and regulatory requirements Continuously improve processes to enhance operational efficiency and reduce costs Manage materials purchasing, inventory control, truck stock, and warehouse operations Develop and manage budgets, forecasts, and audit data Collaborate with senior leadership to achieve and exceed operational goals Serve as the main point of contact for major clients, ensuring satisfaction and timely issue resolution Build strategic alliances with key industry organizations and associations Conduct annual performance reviews for direct reports Allocate operational resources across construction, retrofit, and service divisions Monitor KPIs and ensure quality control across all operational areas Support HR with recruitment, training, and team development Ensure exceptional customer service and CRM compliance Maximize efficiency and revenue while maintaining a strong operational foundation Perform additional related duties as assigned Qualifications: Bachelor's degree in Business Administration, Operations Management, or a related field Proven operations leadership experience in construction, service, or a technical service industry Strong organizational, leadership, and communication skills Analytical problem-solver with a hands-on approach to management Ready to lead a strong team and help shape the future of a growing company? Send your resume to ************************************
    $48k-86k yearly est. 4d ago
  • Operations Manager

    Remedy and Restore Wellness

    General Manager Job In Atlanta, GA

    Founded in 2022, Remedy and Restore Wellness is a purpose-driven e-commerce wellness brand focused on promoting optimal health-especially menstrual and reproductive wellness for women-through natural, high-quality products. We're a fast-growing company passionate about holistic healing, community empowerment, and education. As we scale, we're seeking a versatile and experienced Operations Manager to take the lead in both backend operations and front-facing content initiatives. Role Description This isn't your typical operations role. We're looking for a dynamic leader with a broad skillset who thrives in both structure and creativity. While you'll oversee core business operations (logistics, inventory, fulfillment, systems), a major focus of your role will be managing content creation and content creators-ensuring our brand story and values are consistently communicated across platforms. Responsibilities Oversee day-to-day business operations including fulfillment, inventory, supply chain, and logistics Develop and refine systems, workflows, and SOPs to scale operations efficiently Lead and manage content calendars, ensuring strategic alignment with product launches and marketing goals Recruit, brief, and manage content creators (influencers, writers, videographers, etc.) Coordinate with marketing and creative teams to ensure timely content delivery Oversee product photography, brand storytelling, and social media asset creation Track content performance and creator ROI to inform future strategies Contribute to brand strategy, product development, and growth planning Assist with financial planning, vendor management, and reporting
    $48k-82k yearly est. 9d ago
  • Operations Manager- Airlines

    Reunitus

    General Manager Job In Atlanta, GA

    Reunitus is seeking an experienced and strategic General Manager to lead our Bag Solutions division. This business unit plays a critical role in supporting our airline clients with baggage services, including warehousing, claims processing, fraud detection, and virtual customer service. The ideal candidate is a dynamic and proven leader with a strong background in operations management, service delivery, and business growth. This role requires oversight of both onsite and remote teams, totaling approximately 30 professionals including supervisors and agents. Key Responsibilities Operational Leadership Lead all operational aspects of the division with a focus on efficiency, accuracy, and service quality. Ensure consistent execution across functions including baggage warehousing, claims management, fraud detection, and virtual Baggage Service Office (vBSO) support. Ensure operational controls, KPIs, and SOPs aligned with both customer expectations and regulatory compliance. Drive cross-functional collaboration to optimize workflows, resolve issues quickly, and implement continuous improvement practices. Team Management Lead, coach, and develop a team of ~30 employees including front-line agents, supervisors, and support staff. Build a strong culture of accountability, communication, and continuous improvement. Conduct performance reviews, develop training plans, and manage workforce planning to ensure optimal staffing and performance. Business Development Collaborate with executive leadership to identify and pursue new business opportunities within and adjacent to the baggage service domain. Support client relationship management, contract expansion, and revenue growth initiatives. Represent Reunitus Bag Solutions in sales discussions, RFPs, and industry engagements. Product Development & Strategy Work closely with product and technology teams to provide operational input into the development of new solutions and service enhancements. Drive innovation and process improvement initiatives that improve client satisfaction and operational efficiency. Qualifications Bachelor's degree required, business, operations, or related field preferred. 10+ years of progressive leadership experience in operations, preferably within service-oriented industries. Proven success in managing multi-site teams and complex service delivery environments. Strong knowledge of process controls, quality assurance, and safety procedures. Experience in business development and product strategy a plus. Airline or aviation industry experience preferred but not required. Exceptional leadership, communication, and stakeholder management skills. Desired Traits Strategic thinker with hands-on operational capabilities. Results-oriented and highly organized. Adept at balancing long-term vision with tactical execution. High integrity and a commitment to service excellence.
    $48k-82k yearly est. 8d ago
  • Customer Service Support Manager

    Global Electronic Services 4.4company rating

    General Manager Job In Buford, GA

    Lead, Inspire, and Shape Exceptional Customer Experiences Global Electronic Services Inc has been an industry leader for over 20 years, trusted by manufacturers nationwide for excellence in industrial electronics, equipment maintenance, and comprehensive repair solutions. We're dedicated to outstanding customer experiences and looking to add talented professionals to our growing team. We're seeking a seasoned Customer Service Manager who can lead our customer support team, enhance client satisfaction, and drive continuous improvement in customer-facing operations. Your leadership will directly impact our customer experience and strengthen our position as the industry's trusted partner. What You'll Do: Lead, coach, and mentor our growing customer service team to consistently achieve excellence. Oversee daily service operations, ensuring timely and effective handling of customer inquiries and escalations. Develop, implement, and refine customer service policies and procedures to enhance efficiency and customer satisfaction. Collaborate closely with Sales, Operations, and Technical departments to streamline customer interactions. Monitor customer satisfaction metrics and feedback, proactively identifying areas for improvement and implementing solutions. Handle challenging escalations professionally, delivering swift resolutions and building stronger customer relationships. Recruit, train, and evaluate team members to maintain a high-performing customer service department. What You'll Bring: At least 5 years of proven experience managing a customer service team, ideally in a fast-paced or industrial/B2B environment. Exceptional communication, problem-solving, and team leadership abilities. Experience optimizing customer service processes to achieve measurable improvements. Proficiency with CRM platforms, customer-service management software, and reporting tools. Bachelor's degree preferred; relevant experience may be considered in lieu of a degree. Why Join GES: Competitive salary with performance bonuses. Comprehensive benefits package: Medical, Dental, Vision, and 401(k) with company match. Generous Paid Time Off and company-recognized holidays. Professional growth opportunities within a stable, industry-leading company. Supportive, collaborative culture where your leadership truly makes an impact. Company Expectations: Set the standard for professional conduct and communication, fostering an environment of trust and teamwork. Ensure punctuality, reliability, and consistent availability to support your team effectively. Maintain a polished, professional appearance, following the company dress code (GES-provided shirt, slacks/pants, and closed-toe shoes). Uphold confidentiality in handling sensitive customer and company information. Serve as a strong advocate for customer needs, effectively communicating and representing the company's commitment to service excellence across all departments. Join Us and Make a Difference We proudly service over 60,000 manufacturers and distributors worldwide. Our team's commitment to customer service excellence sets us apart. Bring your leadership and passion for customer experience to Global Electronic Services. Apply now and shape the future of customer service excellence with GES.
    $38k-57k yearly est. 15h ago
  • Soccer Operations Manager and Staff Coach

    Lazers Soccer Club

    General Manager Job In Peachtree City, GA

    Lazers Soccer Club offers a wide variety of soccer programs to 3000+ youth and adult players annually. Role Description Lazers Soccer Club is looking for an Operations Manager and Staff Coach to assist the current full time staff in all facets operationally, in addition to coaching teams throughout the year. The Operations Manager is a full-time salaried position requiring a non-traditional work schedule of daytime hours, evenings, weekends, and some bank holidays. Travel is required. The position will have regular exposure to outdoor activities and all-weather conditions. Duties include, but not limited to: Coaching Duties: Assist in Recruitment, Background check, Selection, Guidance and Development of Coaching Staff. Coaching various players and teams from ages 3-18. Administrative Duties: Assist in Registration, Evaluations, Scheduling, Field Lining, Camps, Tournaments, Youth and Adult League Organization. Qualifications: Strong Leadership Skills Have or Obtain a USSF National “C” in the first two years of employment. Proficient use of e-mail, Word, Excel, PowerPoint, etc. Background check required through US Youth Soccer Preferences: Applicant must have a four-year college degree, Sport Management or Business Management degree preferred. How to Apply: All interested applicants should email resume, cover letter and a minimum of two professional references to info@lazers.soccer
    $48k-81k yearly est. 4d ago
  • Private Market Operations Manager

    Waverly Advisors, LLC

    General Manager Job In Atlanta, GA

    Waverly Advisors' primary goal is to serve our clients, one another, and our communities. We aren't your typical wealth management firm. Our intense client focus is at the center of everything we do. We go far beyond just managing our clients' investments, offering truly in-depth financial planning. We set ourselves apart by actually living and acting on our guiding principle, ‘Serve.' It is the reason we go to work every day. In this role, you'll be challenged to take on work that upholds our guiding principle and drives Waverly Advisors forward. We hope you'll grow as a person and leader in your field and transform those around you as well. We are looking for a Private Market Operations Manager in Atlanta, Georgia or Birmingham, Alabama to join our team and help design and build a best-in-class Private Markets platform. This is a hands-on role for someone excited to shape new systems, scale operations, and drive innovation. This person will work closely with the Chief Investment Officer and supervise the day-to-day accounting and finance administrative functions in support of the firm's Private Markets investment activities. A successful candidate will be a self-starter and can effectively communicate internally and cross functionally. Attention to detail, problem solving skills, and a forward-thinking approach are critical in all tasks and responsibilities. This position offers a great opportunity to become a part of a team that is passionate about growth, innovation, and collaboration. Private Market Operations Manager Responsibilities: Help design and manage the operational processes for Private Markets. Serve as a key liaison between investment, operations, compliance, and client service teams, ensuring the smooth execution, monitoring, and reporting of Private Markets investments. Manage the day-to-day activities of the Private Markets operations team by leading the execution of departmental goals and objectives. Manage all internal and external communications related to Private Markets operations, including timing of financial and tax reporting. Implement and design process improvements and scalable initiatives to improve the efficiency of the team. Coordinate with external service providers, including custodians, administrators, and auditors. Ensure all financial reporting deadlines are met on time. Ensure compliance with all regulatory requirements and internal policies. Travel: Travel may be required at different times during the year and is estimated to be between 10% and 20%. Qualifications and Experience: Bachelor's degree in Finance, Accounting, Business, or related field. Five to ten years of experience in investment operations, fund administration, or back office, with an understanding of Private Markets investment vehicles. Experience working in a Portfolio Management System, such as Orion or Black Diamond. Advanced level of Excel proficiency (Index/Match, VLookup, Pivot Tables, Data Integration, etc.). Self-starter that is proactive and able to anticipate the needs of those the role supports. Have excellent time management skills with the ability to structure responsibilities, tasks, and project management while prioritizing and ensuring deadlines are met. Maintain a high level of organization and have great attention to detail. Ability to adapt to changing priorities and conditions throughout the day or week all while continuing to respond calmly and maintain performance standards. Positive attitude with a willingness to learn. Strong communication and interpersonal skills. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Benefits: Health, Dental, and Vision benefit options 401K Twelve paid holiday days per year Extra vacation day on your birthday week Three weeks of PTO, increasing to four weeks after three years of service, and five weeks after eight years of service Four weeks paid sabbatical program after seven consecutive years of service, maximum of two sabbaticals while employed with us Compensation commensurate with experience Legal: Waverly Advisors, LLC. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by federal, state, or local law. Interested in applying? If you believe you would be a good fit for our team and would like to be considered for this position, please apply via LinkedIn.
    $48k-82k yearly est. 4d ago
  • Regional General Manager - Hazardous Waste

    George Thomas

    General Manager Job In Atlanta, GA

    Job Title: Regional General Manager - Hazardous Waste George Thomas Executive Search has partnered with a leading environmental services company to find a Regional General Manager to oversee hazardous waste operations, ensuring compliance and operational excellence across the south-eastern states. Key Responsibilities: Manage hazardous waste operations and ensure RCRA/OSHA compliance. Drive sales quotas and optimize treatment/disposal services. Recruit and train hazmat-certified personnel. Set environmental compliance goals and manage P&L ratios. Oversee transportation, treatment, and disposal projects per regulations. Review waste assessments and pricing proposals for major accounts. Qualifications: Bachelor's Degree in Chemistry or related field preferred; equivalent experience accepted. 10+ years of industrial business experience with P&L responsibility Knowledge / Skills / Abilities: Expertise in operations management, QA/QC procedures, and regulatory compliance (DOT, EPA, TSCA, OSHA). Proficient in budget preparation and forecasting. Strong communication and interpersonal skills. Certifications: 40-hour HAZWOPER Certification Valid driver's license
    $56k-95k yearly est. 4d ago
  • Bakery General Manager

    Alons Bakery and Market

    General Manager Job In Atlanta, GA

    About The Job Alon's Bakery and Market is now accepting resumes for a Guest Focused General Manager to lead our team. The successful candidate will have a proven ability to lead our high-volume bakery and robust catering department. The right candidate will be able to lead the Front, Back, and Catering teams to fulfill the vision of our high-quality operation, while consistently meeting sales goals and guest service expectations. Reports to: Owner The Job The General Manager is responsible for the daily management of the total bakery and catering operations. Lead and coach team daily on hospitality and service standards Lead salesmanship at an exceptional level to our guests the diverse range of high-quality desserts, breads, pastries and prepared foods and coffees Lead team to drive sales and ensure profitability of business Job responsibilities Understanding, interpreting and translating Alon's management concept and corporate culture while providing consistent, constant support and coaching to the entire team Ensuring the integrity of operations through excellence in guest service and product quality Working in partnership with the Executive Chef to ensure the presentation and quality of Alon's breads, desserts, pastries, prepared foods and catering meals. Support Catering team on food quality and the on-time delivery of all Catering orders. Coaching all team members and managers to ensure restaurant profitability through food, beverage, and labor costs Experience Needed 3-5 years as a General Manager in an upscale environment Self-starter, flexible, creative, and able to work independently Ability to multi-task, and manage service, catering and deliveries with each shift. Change priorities constantly as needed in a fast-paced environment About Alon's Bakery & Market Alon's Bakery & Market is an award-winning bakery and market, providing high-quality artisan baked goods and cuisine since 1992. The namesake of Executive Chef/Owner Alon Balshan. Alon's Bakery & Market has two locations in Morningside and Phipps Plaza Mall with catering options available across metro Atlanta. Offering our guests a unique atmosphere that emulates the authentic feel of a European market, Alon's Bakery & Market is known for its high-quality, made-from-scratch selection of baked breads, European-style cakes, handmade pastries, gourmet sandwiches, freshly prepared foods, fine cheeses, exquisite chocolates and more. Please note before submitting an application: as a company, we take hiring very seriously. Interviewing with Alon's Bakery & Market may include video and phone interviews, written projects, and/or on-site interviews. We may be unable to follow-up with each and every applicant. If you are an individual with a disability and need an accommodation in order to apply for a posted job, please contact us through our website ************** Applicants and employees are protected from discrimination under federal law. Alon's Bakery & Market is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $39k-71k yearly est. 2d ago
  • Branch Manager (Horticulture/Wholesale)

    MNI Direct

    General Manager Job In Marietta, GA

    MNI Direct Branch Manager Who we are. MNI Direct team members are like family. We work safely, work together, and have fun all while serving our customers passionately! Whether you are experienced in the green industry or looking for a career change, we seek individuals who share our core values. Work Until the Job is Done Right - Always do your best and remember that our motto is quality first. Be a Team Player - A positive attitude creates more fulfilling work, even when it's not fun. Serve - Think first of others. Anticipate and serve their needs, no matter how large or small. Own It - Take personal responsibility, even if that means owning up to making a mistake - fix it and move on. With four branches serving the southeast we focus on plants and providing quality material to the professional landscape trade. We have a 10+ year growth plan and would love for you to come grow with us. At MNI Direct you will not be a number, come join the family. Role Overview The Branch Manager role is responsible for creating a team atmosphere, providing structure, and training while overseeing inventory management, team development, customer relations, and overall financial performance and growth. This role works with leadership to meet or exceed goals of revenue, customer satisfaction, and ensuring we have the right person in the right seat. What you will do: Be a leader and team player by providing supervision, support, and training to the branch sales and site operations team members. Serve and coach the team in developing and maintaining outstanding service to MNI Direct lifetime customers. Create a positive and challenging environment which is conducive to high performance and teamwork, and a great place to work until the job is done right. Own an incident-free environment by emphasizing safety daily, leading by example, involving all team members, promoting a safety culture, achieving excellent housekeeping and workplace organization, and executing clear safety policies. Plan and coordinate inventory, operation times, delivery schedules, and pick-up arrangements based on customer needs and sales plans. Operate a prompt, accurate, and customer-oriented local delivery system. Create and maintain a cost-effective inventory system to ensure complete orders with fresh, high-quality plant material. Provide timely input to review and analyze all business aspects of the branch operations, including P&L responsibilities and ownership. Provide information for operations, sales, and other business metrics. Plan, develop, maintain, and oversee yard facility and equipment for the branch. Coordinate the purchase, reception, and turnover of plant material. Train, supervise, and oversee safe operations of all facets of branch activities. Prepare performance-related documents (appraisals & disciplinary) as necessary and submit to upper management for review, then to Human Resources Communicate with human resources regarding personnel and policy for the branch. Perform other duties and responsibilities, as assigned. Education /Experience: High School diploma required. Bachelor's Degree in Business preferred 5-6 years of management experience in a related industry Skills and Training Must be a leader; able to inspire others to achieve outstanding results. Above average knowledge of business management Strong communication, organization, and time management skills Have excellent general computer skills in Microsoft Office Suite Applications. Possess expert Customer Service skills Ability to visualize problems and develop solutions, especially in customer and personnel matters. Physical Requirements: Prolonged sitting, standing, walking, and lifting of more than 30 lbs. Ability to work a Monday-Friday schedule Ability to work in severe weather conditions, both heat and cold Working in varied environments off-site Perks: Monday through Friday schedule = Work/Life Balance Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Employee Referral Program Company Apparel Opportunity for Advancement Paid Training and Certifications Available Life Insurance and Short- and Long-Term Disability Insurance Product Discounts
    $42k-64k yearly est. 2d ago
  • Service Manager

    Korn Ferry 4.9company rating

    General Manager Job In Lawrenceville, GA

    * REQUIRED: this client is specifically seeking candidates with at least 4 years of US Military experience (preferably JMOs [5-10 year O3])* Junior Military Officers // Infantry Officers // Armor Officers Korn Ferry Military Division has partnered with our client on their search for a Service Manager at their Lawrenceville GA facility. This is a Fortune 500 facilities services company, consistently named one of “America's Most Admired Companies”, with over 30,000 employees worldwide. As a long-time Korn Ferry Military client, they strongly support the US Military and have great respect for the Leadership it produces. They have hired over 30 JMO in the past 7 years - all of them have greatly advanced in their careers; with over 400 facilities throughout the US, there is unlimited growth potential in this organization! Compensation: $125,000-130,000 OTE 1st year ($90K base + $30-40K bonus potential + $450 monthly car allowance + car insurance + monthly vehicle maintenance.) What You Will Do: Direct management of a Customer-Facing Service team (approximately 15 team members.) Hiring and Performance management - will manage overall team performance while fostering a safe working environment. Train your team on effective sales techniques (achieving sales, profit, inventory and payroll goals.) Provide hands-on support to direct reports (to include accompanying service representatives to customer sites, or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services) Facilitate successful resolution of customer related issues, as needed. Manage budget and any operational issues that affect service. Will be provided with a company-owned vehicle for traveling to and from customer locations Education and Work Experience: at least 4 years of US Military experience required; specifically looking for JMOs (5-10 year O3); Army Officers, Infantry Officers highly preferred Needs strong Team Management experience; experience in industrial sales or customer service highly preferred Title: Service Manager Location: Lawrenceville GA Client Job ID: 510620983
    $125k-130k yearly 15h ago
  • OPS Parking Operations Manager

    OPS Parking

    General Manager Job In Atlanta, GA

    About OPS: We are looking for a rock star Operations Manager to join our Parking technology company in Atlanta GA. OPS Parking makes parking more accessible for drivers by partnering up with local landlords to sell vacant parking spots. This is an in office/ on site position with a salary ranging from $35,000 - $42,000. Job Description: We are seeking an experienced and motivated Operations Manager to join our OPS Parking team. The ideal candidate will play a crucial role in overseeing day-to-day operations for our lots for Truist Park and the Mercedes Benz Stadium, implementing efficient processes, and ensuring the highest level of parking management is provided. Responsibilities: Overseeing parking in diverse areas, from curbside to grassy spaces Coordinate the transportation of vehicles to designated lots nearby, all operated by Ops Parking Scheduling and maintaining direct communication with field personnel Responsible for equipment management, tracking all items, including purchases Empower state supervisors in maximizing revenue for each parking lot Collaborate with HR to optimize workflow Foster a positive and collaborative work culture Ensure compliance with industry regulations and company policies Monitor and analyze performance metrics Requirements: Must have reliable transportation Proven experience in operations management Must be willing to travel Experience in Valet Analytical mindset with the ability to problem-solve Excellent organizational and time-management abilities Knowledge of parking industry best practices Proficiency in relevant software and tools If you are a highly motivated individual with a passion for driving business success, we encourage you to apply for the position of Operations Manager. Join our dynamic team and contribute to the growth and success of our company. Apply now! Job Types: Full-time, Part-time, Contract Schedule: Day shift Holidays Monday to Friday Weekends as needed Application Question(s): Will you able to commute to OPS properties near Truist Park ? Are you available to work between the hours of 9 AM and 8 PM weekdays and weekends? Ability to Commute: Atlanta, GA 30312 (Required) Work Location:Hybrid
    $35k-42k yearly 2d ago
  • Manager - Partner Onboarding

    Priority 4.4company rating

    General Manager Job In Alpharetta, GA

    Job title: Manager - Partner Onboarding Reports to: Director, Payment Operations Department: Customer Success Grade: 17 Our Company: Priority Technology Holdings, Inc. is a leading financial technology company that specializes in providing integrated payments and banking solutions. Our innovative native platform empowers businesses to effortlessly collect, store, and send money in a scalable manner. We are committed to revolutionizing the way companies handle their financial transactions by offering cutting-edge technology and exceptional customer service. Job Summary: As the Manager of the Partner Onboarding Team, you will lead and oversee the full onboarding lifecycle for Priority's partner channels, including ISO, ISV, and Referral Partners. In this strategic leadership role, you will be responsible for managing a team of onboarding coordinators, driving operational excellence, and ensuring a consistent, high-quality onboarding experience for all new partners. You will develop onboarding strategies, optimize training and documentation processes, and act as a key liaison between cross-functional teams to support partner success during their critical first 90 days. Your focus will be on scaling the onboarding function, identifying areas for improvement, and fostering a partner-centric culture that supports growth and long-term engagement. RESPONSIBILITIES: Oversee the end-to-end onboarding process for new partners, ensuring consistent training and support across all onboarding coordinators. Guide the onboarding team in driving partner activation goals (e.g., 5+ accounts within the first 90 days), and monitor key performance indicators to measure onboarding success. Create and implement a Quality Assurance (QA) process to evaluate and continuously improve the training sessions delivered to new partners, ensuring accuracy, consistency, and overall effectiveness. Ensure the accuracy and consistency of partner activation reporting across the team; establish processes for data collection and reporting best practices. Supervise the auditing of partner compensation, ensuring the onboarding team delivers clear communication around the compensation model and reporting tools. Act as an escalation point for complex onboarding issues related to Underwriting, Risk, Deployment, Customer Service, and other operational teams. Lead the coordination and execution of a seamless partner transition from onboarding to the Partner Support team. Continuously evaluate and improve onboarding processes, identifying areas for automation, documentation enhancement, and cross-functional alignment. Mentor and develop onboarding coordinators, fostering a high-performing, partner-focused team culture. MINIMUM REQUIREMENTS: 3-5 years of experience in partner onboarding, account management, client success, or related field within payments, fintech, or SaaS. 1-2 years of experience in a people management or team lead role. Strong understanding of partner channel models (ISO, ISV, Referral) and the associated onboarding needs. Experience delivering or managing technical and operational training programs. Proven ability to analyze and improve team processes and workflows. Strong written and verbal communication skills, with the ability to present information clearly to both technical and non-technical audiences. Proficient in tools such as Salesforce, Microsoft Office/Google Workspace, and online collaboration platforms (e.g., Zoom, Slack). Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. PREFERRED REQUIREMENTS: 5+ years of experience in partner enablement or onboarding within the payments or software industry. 3+ years in a management role with experience scaling onboarding or client success teams. Experience creating and implementing quality assurance (QA) processes for training or customer-facing programs. Familiarity with Priority's suite of products (e.g., MX Connect, MX Merchant, Passport, Priority Capital). Knowledge of underwriting, risk, and operational workflows in the payments space. Experience working cross-functionally with product, operations, and relationship management teams. Familiarity with learning management systems (LMS) or instructional design principles. Bachelor's degree in business, Communications, or related field (or equivalent experience). Compensation and Benefits: Compensation range: $70,000 - $80,000 End of Year Discretionary Bonus Unlimited PTO after year 1 (3 weeks to start) Medical, Dental & Vision 401k Match Education Expense Reimbursement Gym Membership Reimbursement HSA and FSA Employee assistance program (EAP) Traditional Physical Requirements Requires prolonged sitting, standing, bending, stooping and stretching. Requires the ability to lift 10 pounds. Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction). Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.
    $70k-80k yearly 17d ago
  • Restaurant General Manager

    Horizon Hospitality Associates, Inc. 4.0company rating

    General Manager Job In Atlanta, GA

    An award-winning restaurant in the NE Atlanta area is looking to bring on a polished and systems-oriented General Manager. This restaurant is a local fan favorite and values innovation and creativity in its cuisine, local sourcing, family-style dining, and a focus on creating a memorable dining experience. This is a great opportunity for an establishd GM or an AGM ready to take on a promotion! Compensation: $90,000 - $100,000 base salary (commensurate with experience), comprehensive health, dental, and vision, 3 weeks PTO, and much more! Position Requirements • At least 3-5 years of restaurant management experience • Scratch kitchen experience, with at least $2.5M in annual revenue • Experience leading and mentoring a team • Proven track record of meeting sales/cost targets, personal goals and developing managers • Adept in Microsoft Office Suite: Word, Excel and Outlook • Solid understanding of P&L concepts, reporting and troubleshooting. • Excellent communication skills (oral, written, and listening skills) • Passion for both guest service, employee engagement and the restaurant business • Proactive problem-solving abilities • Ability to work days, nights, weekends and holidays • Bachelor's Degree in hospitality or similar, preferred This position won't be available for long so if interested, please apply with an update resume. local candidates only
    $90k-100k yearly 15h ago
  • Station Manager

    EFL 4.2company rating

    General Manager Job In Atlanta, GA

    Be a part of EFL Global! EFL Global, is a leading global supply chain solutions provider backed by a global network across 70+ offices in 33 countries throughout Asia, Africa, Middle East and USA. While offering an extensive range of supply chain solutions including freight, 3PL and inland transportation, EFL embraces an innovative approach to logistics by using digital technologies to create new age business processes and customer experiences. As a progressive organization that continues to expand via digital transformation, we are looking for dynamic individuals who strive to pursue a career at EFL within a rapidly growing business environment. Job Title - Station Manager Company - EFL Global Location - Atlanta, GA (Onsite Only) No remote Reports To - VP of Operations for Americas Purpose of the Job - The Station Manager is a leader who is responsible for team talent development, financial performance, profitability, service delivery, client retention, new business growth, and operational excellence of the Station while maintaining a client-centric focus. DUTIES AND RESPONSIBILITIES Manage all station level activities relating to : Operations & Process People Client Service Talent Development Culture Dynamic leadership skills, proactive decision making, and drives results Functional know-how in air / ocean / logistics / supply chain management Delegating work to effectively distribute workload, empower, challenge and develop employees to provide them with a rewarding experience A champion of employee's development with a succession plan in mind Monitors implementation of new customers to ensure all KPIs are met Seeks cost efficiencies and process improvements within different functions of the station Knowledge about markets and competitors, trends, and challenges for the industry Ensures a safe work environment for our team in compliance with state and federal regulations. Oversee all expansion and other product/service development activities Identifies opportunities and risks within the business that may impact the business environment Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service Champions change, leading the station team through various implementations and stages of business growth. Qualifications and Characteristics BA/BS preferred or minimum of 5 years supervising and leading teams including 8 years of logistics / freight forwarding industry experience Exceptional communication skills (verbal, written, presentations) Demonstrated leadership ability to include driving KPIs, employee engagement / team building. Strong ability to develop, coach, train, and mentor staff to success Ability to take ownership and drive station solutions independently Proficient computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook) Cargo Wise and or Silver Bullet operating systems knowledge is preferred EDI capabilities a plus
    $31k-57k yearly est. 4d ago
  • General Manager

    ENR Top 400 General Contractor

    General Manager Job In Roswell, GA

    Job Title: General Manager Company: Top 400 Engineering News-Record General Contractor Job Type: Full-Time About Us: Our client is a well regarded leading general contractor recognized among the Top 400 by Engineering News-Record. They specialize in delivering high-quality construction projects across various sectors, including commercial, industrial, healthcare, and infrastructure. Their commitment to excellence, innovation, and sustainability sets us apart in the industry. Job Summary: The General Manager will oversee all operations within a designated geographic area, ensuring the successful execution of projects, strategic growth, and profitability. This role requires a dynamic leader with extensive experience in construction management, business development, and team leadership. Key Responsibilities: Leadership & Management: Provide strategic direction and leadership to the area management team, ensuring alignment with company goals and objectives. Business Development: Identify and pursue new business opportunities, fostering relationships with clients, partners, and stakeholders. Project Oversight: Ensure the successful delivery of projects within the area, maintaining high standards of quality, safety, and efficiency. Financial Management: Oversee budgeting, forecasting, and financial performance, ensuring profitability and cost control. P&L responsibility for $200MM/year. Team Development: Mentor and develop a high-performing team, promoting a culture of collaboration, innovation, and continuous improvement. Client Relations: Maintain strong relationships with clients, ensuring satisfaction and repeat business. Compliance: Ensure all operations comply with industry regulations, company policies, and safety standards. Community Engagement: Be active in the community, representing the company and fostering positive relationships. Project Visits: Enjoy knowing and visiting project teams regularly to ensure alignment and support. Qualifications: Bachelor's degree in Construction Management, Engineering, Business Administration, or a related field (Master's preferred). Minimum of 15 years of experience in construction management, with at least 5 years in a senior leadership role. Experience running Proven track record of successfully managing large-scale construction projects and driving business growth. Strong financial acumen and experience with budgeting and forecasting. Excellent leadership, communication, and interpersonal skills. Ability to travel within the designated area as required. Benefits: Competitive salary and performance-based bonuses. Comprehensive benefits package, including health, dental, and retirement plans. Opportunities for professional development and career advancement. A supportive and collaborative work environment. Growth Opportunities: This is an incredible opportunity to lead and grow a thriving area within a top-tier general contractor. As General Manager, you will have the chance to: Drive Strategic Growth: Play a pivotal role in expanding our footprint and influence in the industry. Innovate and Lead: Implement cutting-edge practices and technologies to enhance project delivery and efficiency. Mentor Future Leaders: Shape the careers of talented professionals and build a legacy of excellence. Community Impact: Make a meaningful difference in the community through active engagement and high-quality projects. How to Apply: Interested candidates should submit their resume and cover letter to ************************************** with the subject line "General Manager Application - Roswell GA."
    $39k-71k yearly est. 19d ago
  • General Manager - Plumbing

    Leap Brands

    General Manager Job In Atlanta, GA

    The General Manager will oversee all aspects of business operations, including field service, dispatch, sales, customer experience, and team management. The ideal candidate is a hands-on leader with a track record of success in managing service-based teams, driving P&L performance, and executing growth initiatives in a fast-paced environment. Prior experience in the trades-especially plumbing, HVAC, electrical, or similar field services-is strongly preferred. Key Responsibilities Own the full P&L and drive revenue growth, margin improvement, and cost control Lead daily operations including scheduling, dispatch, service delivery, and customer satisfaction Recruit, develop, and manage a high-performing team of technicians, service managers, and office staff Establish and track key operational KPIs and drive accountability across the organization Implement processes and systems to improve efficiency, consistency, and quality of service Collaborate with the CEO and private equity partners on strategic planning and reporting Lead culture development and employee engagement initiatives to support technician retention Support M&A integration efforts and ensure seamless onboarding of acquired teams or assets Ensure compliance with safety, licensing, and regulatory requirements Qualifications 7+ years of operational leadership experience in a service-based or field operations business Prior experience in plumbing, HVAC, electrical, or related skilled trades preferred Strong financial acumen with P&L ownership experience Proven track record of improving operational efficiency and scaling teams Strong leadership, communication, and change management skills Experience with CRM, dispatch, or service management software (e.g., ServiceTitan, Housecall Pro, etc.) Ability to lead in a fast-paced, hands-on environment with private equity ownership
    $39k-71k yearly est. 5d ago
  • General Manager for Burger King

    Mosaic Gold Crown Group LLC

    General Manager Job In Dallas, GA

    At Mosaic Gold Crown Group, LLC DBA Burger King, we are dedicated to fostering success within the Burger King family. As an integral part of our team, you'll experience our commitment to excellence through our Mosaic Mission and Values. We believe in building opportunities by investing in brands, people, and systems tailored for the future, recognizing that a better tomorrow requires assembling the right pieces today. Our core values—Ambition, Integrity, Versatility, and Connectivity—drive our efforts to create a thriving and supportive environment. Join us in shaping a brighter future as we work together to achieve greatness! We're looking for a dedicated General Manager to lead our team in achieving sales and profit targets while upholding exceptional customer satisfaction and company values. In this role, you'll oversee all restaurant operations, including staffing, training, and maintaining high standards of quality and cleanliness. With a flexible schedule that includes nights, weekends, and holidays, you'll provide consistent feedback through rotating shifts to evaluate team performance. From enforcing labor laws to ensuring food safety standards, you'll create a safe and positive work environment while driving sales and exceeding company expectations. If you're ready to take on a dynamic leadership position and make a significant impact, apply now to join our team. What is in it for you? Competitive Pay Rates w/ Quarterly Bonus Potential Developmental Opportunities 401(k) Option with Employer Match Accrued Paid Time Off Full Benefits Package Requirements: Education and/or Work Experience Requirements: Must be ServSafe certified. Technology Skills including but not limited to: POS back office, MS Word, Excel, Scanning Proficient in the following dimensions of restaurant functions: food planning, preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. High school diploma or equivalent and demonstrated 2+ years fast food restaurant General Manager experience. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with company policies and procedures, including meeting qualitative and/or quantitative productivity standards Must be able to lift and carry up to 40 lbs Regularly required to stand, walk, talk and hear. Frequently required to use hand to finger motions, handle or feel objects, reach with arms and hands Must be able to maintain balance to stand and walk for extended periods of time, up to 10 hours a day in environment with hazards including slippery (wet or icy) floors, sharp equipment, and waist level kitchen hazards including fryers and stove tops Ability to execute frequent repetitive physical motions such as walking, bending, reaching above head, reaching at waist level, reaching below waist, button pushing, for up to 10 hours a day Must be able to work in high stress, high temperature environments for up to 10 hours a day Compensation details: 55000-60000 Yearly Salary PIbf4c095c623e-25***********0
    $39k-70k yearly est. 4d ago
  • Assistant Manager

    Regional Finance (Regional Management Corp 4.1company rating

    General Manager Job In Smyrna, GA

    Job Intro The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who does not love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! (After 6 months) Duties and responsibilities Provide exceptional service to all customers. Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. Maintain office cash with accuracy and proper security. Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. Minimize delinquent debt through calling customers and collecting on past-due accounts. Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. Transport money and deposits to and from bank. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent. Prior customer service experience in either a sales/retail/consumer loan or cash management environment. Must pass drug screen, criminal and credit background checks. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Sales mentality. Adaptable to an ever-changing environment. Working conditions This position works in an office providing customer services to customers and potential customers in person and over the phone. The AM typically works 8:30 am to 5:30 pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoffs; and terminations.
    $26k-41k yearly est. 15d ago

Learn More About General Manager Jobs

How much does a General Manager earn in Johns Creek, GA?

The average general manager in Johns Creek, GA earns between $30,000 and $93,000 annually. This compares to the national average general manager range of $40,000 to $126,000.

Average General Manager Salary In Johns Creek, GA

$53,000

What are the biggest employers of General Managers in Johns Creek, GA?

The biggest employers of General Managers in Johns Creek, GA are:
  1. McDonald's
  2. K1 Speed
  3. Papa John's International
  4. Playa Bowls
  5. Bojangles
  6. RaceTrac
  7. Sodexo Management, Inc.
  8. Crash
  9. Aramark
  10. CR Holdings
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