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  • Senior Area Manager, Community - USA West

    Arc'Teryx Limited

    General manager job in Los Angeles, CA

    Your Opportunity at ARC'TERYX: As the Senior Area Manager, Community for USA West, you lead the Arc'teryx community strategy across key markets including Seattle, Portland, Los Angeles, and San Francisco and Pacific outdoor hubs. You will design initiatives that authentically engage and grow our community, ensuring Arc'teryx continues to inspire, innovate, and lead across these diverse urban and outdoor-oriented hubs. While you set the vision and direction, you will also serve as a mentor and people leader to your team; enabling them to deliver best-in-class experiences through Academy Light activations, new store openings, metropolitan endemic events, the Retail Academy Prep Series, and athlete/guide partnerships. This role blends strategic oversight, team leadership, and operational excellence, while fostering strong relationships with athletes, guides, pro partners, local ambassadors, and grassroots communities. This role can be hired remote. Business operations occur on PST time zone. Travel to each market is required. Meet Your Future Team: We bring Arc'teryx to life across North America through snow, climb, and trail experiences, from Academies and field marketing to community events and mountain town partnerships. Our team drives impact through sponsorships, product testing, seeding, and new store openings, while championing circularity with ReBird™. United by a love of the outdoors, we create connections that inspire exploration and community. If you were in the Senior Area Manager, Community - USA West role now, here are some of the core activities you would be doing: Strategic Leadership Designing and implementing the USA East community strategy, aligned with North American priorities, while tailoring initiatives to resonate authentically in urban markets Focusing efforts on New York and Boston, while identifying opportunities for expansion in other East Coast cities Position USA East as a flagship community region, piloting new concepts and setting a high standard for engagement Leveraging insights, trends, and opportunities to evolve strategy and deliver measurable growth Conducting bi-monthly market travel across assigned regions to support store visits, community events, Academy or brand activations, ambassador engagement, and regional athlete meetings Event & Experience Leadership Overseeing the vision and execution of Academy Light experiences, ensuring high-quality, inclusive learning opportunities that build deep community connection Leading new store opening activations, developing event strategies that celebrate local communities and drive brand presence In partnership with the Sponsorships and Partnerships teams, directing the planning and delivery of select mountain town endemic events that honor the roots of our community and strengthen loyalty in core outdoor hubs Partnering with the Brand Experience, GTM, Retail Leadership and Field Marketing teams to lead the Retail Academy Prep Series, ensuring retail staff are prepared and inspired to activate community experiences with excellence Relationship & Partnership Management Building, nurturing, and activating relationships with regional athletes, guides, pro partners, and ambassadors, ensuring their voices are integrated into community activations Managing the Core Community Ambassador program in East Coast markets, empowering grassroots connections Collaborating with store teams, marketing, and brand partners to align on community goals and amplify impact Media & Amplification Managing paid media budgets for community initiatives, ensuring efficient spend and maximized ROI Partnering with content and brand teams to create compelling storytelling that amplifies events and extends reach People Leadership & Team Development Leading, coaching, and developing the Area Community Specialist and Coordinator, providing mentorship, feedback, and growth opportunities Fostering a culture of accountability, collaboration, and innovation within the US East community team, ambassador, regional athletes and retail leaders Acting as a role model and culture carrier, embodying Arc'teryx values in leadership and decision-making Measurement & Reporting Defining and reporting on community KPIs: attendance, engagement, amplification, sentiment Providing insights and recommendations to continuously improve strategy, execution, and impact Sharing success stories and learnings across the broader North American team Here are some of the things you could be working on in the future: Develop regional event and partnership calendars to support Brand investments Manage national ambassador and seeding framework Quarterly community performance reports Project ownership of Academy Light experiences in the US East region Deliver data as part of a scorecard process to support brand expansion into new markets Are you our next Senior Area Manager, Community - US East role? You have a bachelor's degree in Marketing, Communications, Business or a related field You have 8+ years of experience in community management, brand marketing, or event strategy, with proven expertise in building large-scale community programs You have a strong background in event leadership, from concept through to execution and measurement You have demonstrated success in managing and developing people in high-performance environments You have experience with ambassador, athlete, or influencer relationship management You are proficient in budget management, paid media allocation, and ROI analysis You are excellent communication, storytelling, and cross-functional leadership skills You have a deep understanding of the outdoor and mountain town community landscape in Canada You have a passion for the outdoors, sustainability, and the Arc'teryx ethos $124,000 - $155,000 a year A reasonable estimate of the pay range is USD$124,000 - USD$155,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience. Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer. Equal Opportunity Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there's always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through. #J-18808-Ljbffr
    $124k-155k yearly 4d ago
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  • Division Manager, Legal Support Services - Growth & Ops

    Imedx, Inc. 3.7company rating

    General manager job in Glendale, CA

    A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply. #J-18808-Ljbffr
    $114k-158k yearly est. 3d ago
  • Area Director of Finance

    Hispanic Alliance for Career Enhancement 4.0company rating

    General manager job in Culver City, CA

    The Shay, part of Destination by Hyatt & Andaz West Hollywood We are seeking a seasoned and strategic Area Director of Finance to lead the financial operations for The Shay and Andaz West Hollywood. This role serves as a key business partner to the Hotel General Managers, providing financial leadership, operational insight, and disciplined execution to drive strong performance across two distinct hotels. The Area Director of Finance is both a strategic advisor and a hands‑on leader‑responsible for ensuring accurate financial reporting, strong internal controls, and meaningful financial analysis that supports day‑to‑day decision‑making and long‑term planning. This leader plays a critical role in guiding hotel leadership teams, developing finance talent, and ensuring financial clarity across all areas of the operation. This position reports directly to the Hotel General Managers. Key Responsibilities Financial Leadership & Reporting Oversee all accounting and finance functions for both hotels, ensuring timely, accurate, and compliant financial reporting. Prepare and review all monthly and annual financial statements. Lead variance analysis and partner with department leaders on corrective actions. Lead annual budgeting, forecasting, capital planning, and cash management process. Complete the year‑end close and audit process, including review and approval of reconciliations, audit work papers, and final audited statements. Provide clear, actionable financial insights to hotel leadership to support operational and strategic decisions. Internal Controls & Risk Management Ensures adherence to Hyatt Management Agreement (HMA) terms and all required reporting obligations. Maintain strong internal controls, policies, and procedures, including segregation of duties. Manage SOX compliance for both hotels. Monitor industry trends, regulatory changes, and business conditions to support informed decision‑making and risk mitigation. Operational Leadership Lead, mentor, and develop the finance teams at both hotels, providing direction, training, and performance feedback. Support the development of future leaders across all departments by improving financial understanding and accountability. Empower operational leaders with financial tools and insights to drive results. Oversee information technology and purchasing functions, with a solid understanding of hotel operations and back‑of‑house processes. Foster an environment that is adaptable, collaborative, and receptive to change. Business Partner Partner closely with Hotel General Managers and department leaders to drive cost efficiency and revenue optimization without compromising service or culture. Maintain strong relationships with ownership representatives and key stakeholders, ensuring timely communication and delivery of financial reporting. Bring a growth mindset to the role, challenging assumptions and identifying opportunities to create value across both hotels. Hyatt colleagues work in an environment that demands strong leadership and accountability while offering meaningful opportunities for growth and impact. This role is ideal for a finance leader who wants to be deeply involved in hotel operations and contribute at a strategic level across two unique and high‑profile hotels. The salary range for this position is $128,200 - $163,400. This is the pay range The Shay and Andaz West Hollywood reasonably expect to pay for this role. Individual compensation decisions will be based on experience, education, and business needs. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Qualifications Minimum 6 years of progressive Hotel Finance leadership experience. Degree in Accounting, Finance, Hospitality, Business, or related field preferred. Prove ability to partner with hotel leadership and ownership in a business advisory capacity. Strong leadership presence with the ability to coach, develop, and retain high‑performing teams. Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds. Proficiency in Hyatt accounting tools and Microsoft Office products. Clear, concise written and verbal communication skills in English. #J-18808-Ljbffr
    $128.2k-163.4k yearly 2d ago
  • Customer Service Manager

    GSM-Xanh SM

    General manager job in Los Angeles, CA

    Xanh SM is a leading electric vehicle (EV) and sustainable mobility solutions provider headquartered in Vietnam. With a mission to redefine urban transportation, we have successfully expanded into the U.S. market and are now preparing to launch operations globally. Join us in shaping the future of sustainable mobility. 1. Job Description Oversee nationwide Customer Service & Driver Support operations, ensuring service excellence and optimal operational performance. Key Responsibilities Develop and execute customer service strategies and operational plans aligned with company objectives. Assign performance KPIs to teams and individual members. Manage all customer service and driver support activities across the country to achieve operational and service KPIs. Coordinate and optimize staffing, scheduling, and resource allocation to enhance efficiency. Identify incidents and collaborate with cross‑functional teams to resolve customer and driver-related issues. Monitor performance metrics and propose improvement initiatives. Plan and implement training programs to enhance team expertise and service quality. Develop and standardize operational workflows and customer service guidelines. Coach and mentor team members to ensure adherence to operational standards and system requirements. Research, evaluate, and recommend enhancements for Call Center and CRM systems to support customer service operations. 2. Requirements Bachelor's degree or higher. Preferred majors: Economics, Marketing, Tourism, Business Administration, or related fields. Minimum 3 years of managerial experience in Customer Service, Driver Support, or Service Operations. Proven experience managing teams of 30+ members. Strong preference for candidates with experience in Call Centers, Customer Support, or operations within traditional taxi companies or ride‑hailing platforms.
    $52k-99k yearly est. 5d ago
  • CGP: Senior FA - Multi Unit Preferred

    Century Group 4.3company rating

    General manager job in Los Angeles, CA

    Century Group is partnering with a client that is seeking a Senior Financial Analyst to assist their team. Exact compensation may vary based on skills, experience, and location. Expected starting pay rate of $52.00 to $60.00 per hour. Job Responsibilities: Lead the annual budgeting process and provide ongoing financial planning support. Own the profit and loss reporting and ensure accuracy across multiple business units. Develop and maintain three-year and five-year financial forecasts to guide strategic decisions. Analyze large datasets to produce KPIs and actionable insights for leadership. Prepare reports and presentations that summarize financial performance and trends. Requirements: 3+ years of experience in financial analysis, preferably in multi-unit or retail environments. Strong proficiency in SQL for querying and analyzing large data sets. Advanced Excel skills, including pivot tables, VLOOKUP, and complex formulas. Ability to work with manual processes and adapt to evolving systems. Experience handling revenue in the range of $300M+ or similar scale. Qualifications: Bachelor's degree in Finance, Accounting, Economics, or a related field. Prior background in healthcare, dental, or retail industries. Proven ability to manage forecasting for multiple units and long-term planning. Strong analytical and problem-solving skills with attention to detail. Excellent communication skills for presenting financial insights to stakeholders. REF #51318 #LI-DD1
    $52-60 hourly 5d ago
  • Sales Operations Manager

    Heaven Mayhem

    General manager job in Los Angeles, CA

    Los Angeles, CA | Full-Time | Hybrid Reports to: Sr Account Executive + Dir of Operations Heaven Mayhem is an e-commerce accessories brand based in Los Angeles, with a strong wholesale footprint, partnering with leading retailers like Revolve, Nordstrom, and Shopbop. We operate in a fast-paced, collaborative environment and are looking for a Director of Wholesale to lead our North American business and support our global growth. The Role The Wholesale Sales Operations Manager owns all wholesale execution once a sale is made. This role is responsible for order processing, logistics, compliance, EDI, and systems across both US and international wholesale business. They work closely with the Director of Wholesale and the Operations team to ensure orders are executed accurately, on time, and profitably. This role is the backbone of wholesale. It ensures that what is sold is delivered cleanly, compliantly, and at scale. Qualifications 3-5 years experience in wholesale ops or sales ops Strong experience supporting major retailers and specialty accounts Hands-on experience with EDI, compliance, and chargeback management Experience managing 3PL relationships and wholesale logistics Familiarity with NuOrder, Mirakl, Shopify Collective, and ERP systems Highly detail-oriented, systems-driven, and operationally strong Comfortable operating in a fast-paced, high-growth environment Key Responsibilities Order Management & Execution Own PO intake, validation, confirmations, and order entry across all wholesale accounts Manage order flow from sell-in through final delivery, including changes, cancellations, and reorders Ensure accuracy across pricing, quantities, ship windows, and terms before orders are released Serve as the primary operational point of contact for wholesale accounts post-sell-in Logistics, Fulfillment & 3PL Management Partner closely with the Operations team and 3PLs to manage wholesale fulfillment across US and international orders Own routing guides, ship windows, cartonization, labeling, and retailer-specific requirements Oversee ASN creation, packing lists, BOLs, and all shipping documentation Support international wholesale shipments including export documentation, Incoterms, and delivery coordination Proactively flag risks related to timing, inventory, or capacity EDI, Compliance & Chargebacks Own EDI coordination and troubleshooting across major retail partners Ensure compliance with retailer requirements to minimize chargebacks and deductions Track, research, and resolve chargebacks in partnership with Finance and Ops Maintain compliance documentation and retailer onboarding requirements Sales Operations & Systems Manage wholesale platforms including NuOrder, Mirakl, and Shopify Collective Maintain line sheets, pricing, costs, and margin accuracy across systems Own SKU setup, UPCs, and master data accuracy for wholesale Build and maintain operational trackers for orders, shipments, compliance, and performance Support sales forecasting and reorder planning with clean, reliable data Cross-Functional Partnership Partner closely with the Director of Wholesale to support account needs and priorities Act as the connective tissue between Sales, Operations, Finance, and 3PL partners Provide visibility into order status, risks, and execution timelines Support international showroom partners from an operational and systems perspective Process & Scale Build, document, and continuously improve wholesale SOPs Standardize workflows for order processing, compliance, and retailer onboarding Identify opportunities to improve efficiency, accuracy, and scalability as volume grows How to Apply Please send your resume and a brief note outlining your relevant experience to **************************
    $119k-193k yearly est. 2d ago
  • Visionary District Leader - Student-Centered

    Cosa 4.1company rating

    General manager job in Glendale, CA

    A small rural school district in California is looking for a Superintendent who values collaboration and community engagement. The ideal candidate will lead a team focused on student success and support school and community partnerships. This role requires strong leadership skills, a commitment to transparency, and the ability to build relationships. A candidate must hold or be in the process of obtaining an Oregon administrator license. The salary range is competitive at $130,000 to $150,000 annually, complemented with benefits. #J-18808-Ljbffr
    $130k-150k yearly 2d ago
  • Senior Freight Operations Manager

    Jusda Supply Chain North America

    General manager job in Walnut, CA

    We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement. Key Responsibilities: Strategic Leadership Develop and implement short- and long-term strategies aligned with company goals. Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence. Operational Excellence Define and manage KPIs to measure operational performance across freight modes. Oversee daily operations, including order management, shipment tracking, and exception handling. Ensure compliance with internal processes and external regulatory standards. Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS). Monitor industry trends and recommend improvements aligned with emerging best practices. Customer Satisfaction Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels. Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust. Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection. Risk Management Identify operational risks and develop mitigation strategies. Implement contingency plans for disruptions in the freight network. Reporting & Analysis Provide regular performance updates and insights to senior leadership. Use data to support decisions on vendor selection, route planning, and budget optimization. Team Leadership Lead, mentor, and develop a team of freight and logistics professionals. Foster a culture of accountability, efficiency, and continuous learning. Set clear objectives, conduct performance reviews, and support professional growth. Qualifications: Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred. Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles. Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus. Strong analytical and problem-solving skills with a focus on process optimization. Excellent interpersonal and communication skills; ability to collaborate across departments and regions. In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
    $113k-168k yearly est. 2d ago
  • Executive Hotel Manager: Luxury Ops & Guest Experience

    Hilton Worldwide, Inc. 4.5company rating

    General manager job in Beverly Hills, CA

    A leading global hospitality company is seeking a Hotel Manager for their Waldorf Astoria Beverly Hills. You will oversee operations, ensuring guest satisfaction and team engagement, while upholding luxury standards. The ideal candidate has extensive experience in luxury environments, particularly in leadership roles at high-revenue properties. This position offers a competitive salary range of $210,000 - $230,000 annually along with robust benefits. #J-18808-Ljbffr
    $57k-82k yearly est. 2d ago
  • Ocean Freight Manager, Head of Ocean Freight Los Angeles

    DHL (Deutsche Post

    General manager job in Los Angeles, CA

    Job Title: Ocean Freight Manager, Head of Ocean Freight Los Angeles DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at ************************************************* We are seeking a dynamic person to take on the role of Ocean Freight Manager, Head of Ocean Freight Los Angeles at our office location in Torrance, CA (Los Angeles). In this role, the successful candidate will grow our ocean freight core products, leading and developing our high-performing team, and is responsible for the success of the overall ocean freight operations, customer service excellence and meeting performance targets. In addition, the manager will liaison with all related carriers, vendors and partners to ensure the highest level of service standards for our customers. Key Responsibilities: \tDevelop and grow our FCL/LCL Import and Export business in one of the most important and dynamic markets and gateways globally \tBuild on and continue to develop our successful team supporting highest operational performance standards and customer service excellence \tLead our ocean freight operations team, locally, but also based in different geographical areas \tDesign tailored ocean freight solutions and presenting to our customers \tDevelop our core products in our import and export departments \tCollaborate successfully in a matrix organization including direct reports, but also other functions like our commercial, ocean freight product or finance teams \tProactive customer, carrier, vendor and network management, building strong relationships with all key stakeholders and partners \tResponsible for P&L Management, financial performance and meeting budget \tEnsure continuous improvement processes to increase efficiencies and ongoing performance improvements in the dynamic world of logistics \tResponsible for supervision of all employees in the respective area of responsibility \tMeeting operational and financial indexes and KPIs assigned and audited \tResponsible to ensure compliance of all company regulations related to operations, human resource and compliance policies. \tMember of DGF LAX SMT, overall responsible for all management topics in own area of responsibility Skills / Requirements: \t8+ years of experience in the Ocean Freight Logistics Industry required \t3+ years of management experience required (including P&L responsibility) \tExtensive knowledge of ocean freight import and export operations, strong people management and customer service skills \tStrong customer-centric mindset \tStrong leadership skills (communication, motivation, and interpersonal skills) \tReady to take full ownership in areas of responsibility \tCargoWise platform experience is a plus \tBS/BA degree preferred \tVery good Microsoft Office skills (Outlook, Word, Excel, and PowerPoint) Pay Range: $115,290.00 - $153,720.00+ (Based on Experience) Benefits (All Non-Union Employees) Compensation: Competitive base salary plus role dependent performance-based incentives. 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. Vision: Optional coverage for exams, frames, and contacts. Dental: Optional coverage for preventive, basic, and major services. Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship may be offered for this role. ","title
    $115.3k-153.7k yearly 5d ago
  • Senior Operations Manager

    Pop Mart

    General manager job in Los Angeles, CA

    Culver City, CA POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments. This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership. What You Will Achieve Strategic Leadership & Team Development Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results. Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development. Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback. Operational Excellence & Store Standards Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded. Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising. Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives. Anticipate and resolve operational challenges at scale, driving consistent execution across all locations. Policy, Compliance & Efficiency Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet. Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals. Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls. Cross-Functional & Global Alignment Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices. Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives. Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet. New Store Openings & ROBO Operations Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence. Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives. Reporting, Data & Insights Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives. Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level. Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams. Executive Leadership Communication Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy. Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress. What You Will Need Education & Experience Bachelor's degree in Business, Operations Management, Retail Management, or related field. 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment. Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment. Operational Expertise Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards. Proven ability to develop scalable SOPs, policies, and best practices across multiple regions. Analytical & Technical Skills Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred). Strong ability to turn raw data into actionable insights and strategic recommendations. Leadership & Communication Exceptional ability to lead, coach, and inspire teams at multiple levels. Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders. Highly collaborative and skilled at cross-functional influence. Customer & Brand Focus Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity. Balance efficiency, compliance, and customer satisfaction in all decision-making. What We Offer Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave. Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career. Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $114k-169k yearly est. 1d ago
  • Area Director of Revenue Mgmt

    Sage Restaurant Group 4.5company rating

    General manager job in Santa Monica, CA

    Why us? As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! The Pierside Hotel inspires an easy come, easy go kind of getaway, where you can travel from bed to beach in a heartbeat. Located just steps from the famed Santa Monica Pier, our hotel is the perfect place to stay if you want to want a day of wild rides or laidback beach relaxing. You can spot our mural by American contemporary artist and activist, Shepard Fairey facing west towards the Santa Monica Pier. This cultural mosaic of Santa Monica features a woman representing strength and positivity, framed by a Pacific Ocean Park amusement park ticket from the 1950s, and nods to the skater / surfer history of the “Dog Town” days of Santa Monica from the 1970s. Job Overview The Area Director of Revenue Management is responsible for the maximization of revenue, profit, and market share associated with rooms and function space for multiple hotels. Demonstrates excellent leadership skills by educating others and ensures understanding and gains buy-in of the revenue management processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. Works with hotel leaders to recommend and identify future markets, hotel opportunities, guide hotels sales strategy and pricing for transient, group, and catering. Responsibilities Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels. Partners with GMs' and Sales Leaders' to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned. Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach. Ensure sales training is provided to Front Office and Reservation associates. Continuous analysis of competitive set, price positioning, seasonality and mix. Use all Yield Management tools available to maximize efforts. Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability. Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums). Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites. Develop monthly room's revenue forecast to be accurate within 5%. Review & analysis of Online Reputation management tool and online marketing analytics. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Direct Reports Where Applicable: Group Coordinator, Reservations Sales Agents, Inventory Manager or Sales Reporting & System Analyst. Qualifications Education/Formal Training Four year degree preferred. Experience 3-5 years of Revenue Management experience required. Multi-property experience preferred, but not required. Knowledge/Skills Excellent knowledge of transient, group, and catering customer segments. Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills. Excellent understanding of total hotel revenue management concepts, processes, and systems. Understands both Brand strategies and cultures. Knowledge of advanced revenue management techniques. Must be extremely confidential and able to manage sensitive and confidential situations tactfully. Negotiate, convince, sell and influence professionals and or associates. Ability to work under pressure and have the ability to complete multiple tasks simultaneously. Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances Physical Demands Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback. Excellent vision required - 100% in review preparation of all documentation - applications, write-ups, reviews. Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5% Travel - 30-50% travel to hotel properties required. Environment Prolonged sitting throughout entire shift at computerized workstation in office environment. Benefits Eligible to participate in Sage bonus plan Unlimited paid time off Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $130,000.00 - USD $140,000.00 /Yr. EOE Protected Veterans/Disability #J-18808-Ljbffr
    $130k-140k yearly 5d ago
  • General Manager, Beacon

    Critical Role

    General manager job in Los Angeles, CA

    Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators. This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience. JOB SUMMARY The General Manager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance. This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA. AREAS OF FOCUS Elevate the user experience through brand, technical, content, community and commerce enhancements. Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement. Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences. ESSENTIAL DUTIES and RESPONSIBILITIES [Other assignments, projects, and duties not outlined below may be required] Product & User Experience Defines and owns the product vision and roadmap for Beacon. Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices. Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards. Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention. Platform Development Leads SVOD product development, including subscription management, payments, content delivery, and DRM. Oversees technology stack decisions with a focus on scalability, performance, and security. Drives innovation in personalized recommendations, community engagement features, and content discovery. Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow. Business & Financial Leadership Owns the P&L for Beacon.tv, balancing cost control with revenue growth. Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs. Optimizes pricing, subscription tiers, and promotional strategies. Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners. Owns platform growth strategy from content consumption to membership engagement Identifies and implements new revenue streams including memberships, creator monetization tools, and community features. Customer Experience Excellence Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints. Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement. Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy. Team & Operations Builds and leads a cross-functional team across product, engineering, design, marketing, and operations. Implements KPIs to measure performance across product health, user growth, and financial sustainability. Fosters a culture of accountability, creativity, innovation and operational discipline. EDUCATION Bachelor's degree required EXPERIENCE & QUALIFICATIONS 10+ years of experience in product management, digital media, or technology leadership roles. Experience at the intersection of creative direction, brand strategy, and digital product leadership. Proven track record building or scaling an SVOD/OTT platform. Strong understanding of UI/UX principles and ability to translate customer needs into product solutions. Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure. Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models. Proven experience leading diverse creative, technical, and operational teams in high-growth environments. Entrepreneurial mindset with a bias for action and problem-solving. Experience with community-driven media products or fan engagement platforms. Familiarity with emerging distribution models. Proven ability to scale creative and product strategies across global audiences and markets.
    $65k-128k yearly est. 5d ago
  • Associate Manager, Creative Operations

    Simkhai

    General manager job in West Hollywood, CA

    We are seeking a Associate Manager, Creative Operations to support our growing creative and marketing team. This role is essential to ensuring seamless content production across photoshoots, campaigns, and social media. The ideal candidate is a proactive problem-solver who thrives in fast-paced creative environments and can balance hands-on production support with thoughtful planning and process optimization. Responsibilities: Photoshoot Production & Coordination Lead end-to-end coordination of photoshoots, including scheduling, location scouting, booking crew and talent, securing equipment, and managing logistics. Develop and manage production timelines, call sheets, shot lists, and creative briefs in partnership with the creative team. Track and manage shoot budgets, vendor contracts, and invoices. Provide on-set production support to ensure shoot days run smoothly and align with creative objectives. Pre- & Post-Production Management Project manage the full creative production pipeline from kickoff through final asset delivery. Coordinate retouching, editing, and delivery timelines with internal teams and external partners. Ensure all assets meet brand standards and are delivered in correct formats and ratios. Oversee digital asset organization, file naming conventions, and archival processes to maintain a well-structured and accessible asset library. Social Media Management & Planning Manage the development and execution of social media content calendars. Collaborate with creative, marketing, and commercial teams to align content with campaigns, launches, and storytelling priorities. Create and edit social media content (photo, video, and captions) in partnership with the creative team, ensuring alignment with brand voice and platform best practices. Schedule and publish content, ensuring accuracy and timely posting. Track performance metrics and assist with reporting to inform future strategy. Qualifications: Must have 2-5+ years of experience in creative operations, production coordination, or a similar role within a creative or marketing environment. Undergraduate degree required. Must have strong project management skills with the ability to manage multiple deadlines simultaneously. Demonstrated experience managing photoshoots or video productions, either in-house or at an agency or production company. Familiarity with digital asset management systems and best practices. Experience creating and publishing social media content with an understanding of platform-specific formats, best practices, and brand voice. Excellent communication, collaboration, and vendor management skills. Proactive, solution-oriented mindset with strong attention to detail. Comfortable working in fast-paced, ambiguous, and highly creative environments. Benefits: We offer a competitive benefits package including medical, dental, vision, FSA, 401(k), and PTO. Additionally, employees receive a generous clothing allowance and a 50% employee discount. About Us: SIMKHAI designs for the elevated everyday, blending innovative techniques with timeless craftsmanship. Founded in 2010 by designer Jonathan Simkhai, the brand draws inspiration from architecture and sculpture, combining progressive construction with intimate hand-detailing. A 2015 recipient of the CFDA/Vogue Fashion Fund, SIMKHAI is recognized for its original silhouettes, quality construction, and timeless elegance. Based in Los Angeles, the studio continues to cultivate a creative community around the brand, sharing its designs with women who live artful, unapologetic lives.
    $81k-110k yearly est. 4d ago
  • Merchandising Manager

    Aritzia

    General manager job in Los Angeles, CA

    THE TEAM The mission of the Store Merchandising Department is to curate our merchandise assortment and support a seamless retail environment to create exceptional shopping experiences. THE OPPORTUNITY Aritzia is growing and our Store Merchandising Department is growing with it. This is a unique opportunity to be part of the team responsible for curating our merchandise assortment and presenting our product in the most inspiring way in our boutiques for our clients. You will play a pivotal role in the strategic placement of product to translate the product story, while maintaining the standards of product on the sales floor to deliver an Everyday Luxury experience. With people at the heart of everything we do, you will support your high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Merchandising Manager, you will: Ensure the efficient and accurate processing of incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients. Strategically place product on the sales floor to maximize sales opportunities Translate the product story through creative visual merchandising Lead the team to execute against Aritzia's standards of product display and maintenance on the sales floor Enable seamlessly integrated cross-channel shopping experiences by supporting omni channel services Ensure the seamless operations of all aspects of the retail space across Clients, Product, Space, Risk and Operations Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience THE QUALIFICATIONS The Merchandising Manager has: A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The ability to set clear objectives and inspire the team The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others A dedication to quality and investing in results that add value to the business at all times A deep understanding and commitment for the industry in which we operate A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture THE COMPENSATION The typical hiring range for this position is $38 - $43 USD per hour. Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve. Product Discount - Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
    $38-43 hourly 4d ago
  • Operations Manager

    Counter 4.3company rating

    General manager job in Santa Monica, CA

    About Us We are a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products-we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean. Position Overview We are seeking a detail-oriented and proactive Operations Manager to oversee logistics (inbound and outbound freight) and fulfillment operations with third-party logistics partners (3PL). This is a critical role that supports our rapidly growing beauty business by ensuring timely delivery of products, managing inbound and outbound flows, and supporting the resolution of daily operational issues. Key Responsibilities Inbound Freight Management Plan and manage inbound shipments (international and domestic) including freight bookings, load consolidation, carrier selection and route optimizations to ensure timely and cost-effective delivery of inventory. Supervise Logistics Coordinator (direct report) to ensure all business logistics needs and deadlines are met or exceeded. Maintain a network of carrier partners to obtain and compare freight quotes to optimize shipping costs and service levels. Manage air freight operations, including tracking and analyzing air freight spend to identify cost-saving opportunities; collaborate with air carriers to negotiate favorable rates and maintain the air freight tracking reports. Customs & Compliance Coordination Coordinate with customs brokers and freight forwarders to ensure smooth customs clearance for international shipments. Prepare and maintain all required shipping and customs documentation (e.g. bills of lading, commercial invoices and packing lists) and ensure proper HTS classifications for imported goods to comply with import regulations. Coordinate and manage execution of established SOPs with 3PL to ensure inbound shipments release timing is in alignment with internal quality assurance compliance processes. Receiving & Delivery Coordination Schedule and confirm outbound carrier shipments for transfers between 3PLs, Contract Packaging partners and Retail locations. Ensure inbound shipments are compliant with 3PL warehouse receiving requirements (labeling, pallet configuration, etc.) to avoid delivery delays or non-compliance fees. Freight Claims Management File and Manage freight claims for any lost, damaged or delayed inbound shipments. Oversee claims process for outbound DTC shipments to ensure 3PL or carrier compensation is successfully completed for all eligible shipments and validated with 3PL freight invoice credits. Internal Orders Support Oversee logistics for internal stock movements, including product sample orders and headquarters (HQ) supply orders. Validate internal orders meet approval and accounting requirements prior to entering NetSuite (ERP). Manage 3PL Ensure these internal shipments are executed efficiently, with proper documentation and tracking, to meet the needs of marketing, events, or other departments. Wholesale Logistics Operations Support wholesale and retail channel operations by coordinating logistics for partner orders (e.g. Retail Sites, Amazon and other Wholesale Retail accounts). Coordinate with 3PL and carriers to ensure compliance with each partner's shipping guidelines and routing requirements, helping to minimize delays and avoid additional fees or chargebacks. Cross Functional Collaboration: Work closely with cross-functional teams - including Sourcing, Product Development, Inventory Management, Planning, and Sales/Wholesale - to align inbound logistics with product launch schedules and inventory needs. Provide expertise in logistics planning and troubleshoot supply chain issues to support overall business objectives. Qualifications & Experience 4+ years of experience in inventory or supply chain operations, beauty or CPG experience preferred. Strong working knowledge of domestic and international freight modes, incoterms, and import/customs regulations. Hands-on experience coordinating global shipments and customs clearance is required. Strong problem-solving and decision-making skills in supply chain contexts. Proactive in identifying issues (delays, shipping discrepancies, etc.) and driving solutions to maintain supply continuity. Proficient in ERP and supply chain software, experience with NetSuite is strongly preferred. Skilled in Excel and data analysis capabilities. Comfortable generating reports and using data to drive decisions. Excellent written and verbal communication skills. Highly organized and process-oriented, with strong attention to detail. Ability to manage up and work independently while also supporting team execution. International experience is a plus, particularly in global supply chain management and logistics. Why Join Us? Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts. Fast-paced, collaborative work environment with opportunities for career advancement and professional growth. The opportunity to make a significant impact on a growing and innovative beauty brand. Counter is a people-powered movement that starts with those behind it! We're building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive. We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That's why we're committed to fostering an inclusive culture where everyone belongs. Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender/gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.
    $43k-59k yearly est. 1d ago
  • Luxury Brand Store Manager

    Nana Jacqueline

    General manager job in Los Angeles, CA

    Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level. This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results. Key Responsibilities: Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs. Oversee all aspects of daily store operations while maintaining exceptional customer service standards. Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships. Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience. Identify and act on sales opportunities, client outreach, and events that enhance store performance. Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling. Manage scheduling, training, and performance evaluations to support a high-performing retail team. Provide consistent feedback and development opportunities for sales associates to reach their full potential. Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives. Maintain accurate reporting, inventory management, and operational compliance. Qualifications: 3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space. Proven track record of leading teams to exceed sales goals and deliver measurable growth. Strong expertise in CRM systems, clienteling, and data-driven sales strategy. Excellent leadership, communication, and people-management skills. Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment. Passion for luxury fashion, styling, and brand storytelling. Professional, polished, and customer-focused demeanor. Willingness to work flexible hours and represent Nana Jacqueline at events or activations.
    $40k-67k yearly est. 3d ago
  • Store Manager

    Mango 3.4company rating

    General manager job in Los Angeles, CA

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're excited to announce the opening of our new store at Figat7th in Los Angeles, California this February, and we're looking for a dynamic Store Manager to lead the launch. If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you. Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
    $36k-57k yearly est. 2d ago
  • Assistant Store Manager

    MAAP

    General manager job in Los Angeles, CA

    To continue to propel cycling forward, we at MAAP are committed to innovation and inclusion, building a diverse community on and off the bike. MAAP LaB is an experiential retail store that presents the very best of MAAP products in an elevated environment and provides a space for creative dialogue and collaboration with the local community, extending the cultural influence and audience of the MAAP brand. Our LaB in LA is a meeting place for the MAAP community. Inside you'll find the latest MAAP product range, a coffee hub serving the finest brews, and the space hosts events and weekly shop rides. MAAP continues to blur the space between fashion and sport, and you could be part of this journey, bringing to life our retail experience focused on merging aesthetics and performance. THE ROLE Key responsibilities: - Deliver the MAAP retail experience by engaging, developing, maintaining, and growing relationships with our customers and the wider community. - Champion a sales-driven culture and lead from the front while focusing on the highest customer and brand experience standards. - Assist with the hiring, training, developing and managing of a retail team, ensuring they are motivated and equipped to deliver an excellent customer experience. - Deliver financial results and achieve sales, margin, and inventory targets by optimising retail KPIs. - Maintain the highest visual merchandising standards, ensuring MAAP VM guidelines are actioned daily. - Keep up to date with MAAP seasonal launches and product information, ensuring the team stays informed of all technical features and benefits. - Responsible for the rostering of the store, in line with wage budgets and percentage of sales - Assist in managing inventory and accurate levels to ensure products are always in stock and available for customers. - Provide support for LaB rides, community engagement and activations. THE CANDIDATE The Ideal Assistant Retail Store Manager will have the following skills and qualities: - Demonstrated retail experience in a fashion, sportswear or similar environment, with expertise in Store or Team Management - Demonstrable leadership skills - Excellent customer service and selling skills - Excellent merchandising skills & experience - Ability to lead a team in the pursuit of common goals - Self-motivated and self-confident - Ability to think strategically and proactively - In-depth knowledge of retail management and customer service - Proven ability to deliver results, drive sales and motivate your team - A passion for providing a world-class customer experience in retail - A keen interest in cycling, fashion, music and LA culture Benefits - Attractive company discounts on apparel and accessories - Product allowance - Competitive compensation package
    $33k-41k yearly est. 3d ago
  • Assistant Store Manager

    Velvet By Graham & Spencer 4.4company rating

    General manager job in Los Angeles, CA

    Join our flagship team at the Brentwood Country Mart! The Assistant Store manager position is the face of Velvet and represents the brand in attitude, appearance and leadership by styling Velvet product on themselves and customers, supporting the SM in operational excellence and works with the visual merchandising team to bring our collections life. Essential Duties and Responsibilities include the following: Sales, Service, and Merchandising Requirements (75%) Supervise and motivate sales supervisors and associates to drive sales Greet each and every customer and courteously answer customer questions Monitor fitting rooms by attending to customer needs while being conscious of loss prevention Complete customer orders via phone and email including follow up on special requests and inter-store transfers Handle any and all customer service issues as needed with Store Manager guidance/approval Deliver exceptional customer service and lead by example when assisting clients Maintain all in-store visual standards with the guidance of the Store Manager Maintain appearance standards of the sales floor by keeping it stocked, organized and merchandised Assist Store Manager in providing the Corporate Buying Department product feedback and requests Perform point of sales transactions Other duties at the discretion of the Store Manager and/or Company Operational Requirements (20%) Assist Store Manager with communication to the Retail Operations Department Assist Store Manager with monthly associate schedules Assist Store Manager with store/personal business expense documentation Assist Store Manager with maintaining all petty cash, paid in/outs documentation and receipts Assist Store Manager with maintaining organization and neatness of cash wrap and stockroom Assist the daily cleaning of the entire store Assist Store Manager with ordering appropriate levels of store, office and cleaning supplies bi-weekly Respond to inter-company requests such as transfers and returns Utilize loss prevention procedures in order to minimize shrink Assist Store Manager with physical inventory and report final counts Assist Store Manager with completing daily, weekly, and monthly reports as needed Other duties at the discretion of the Store Manager and/or Company HR/Personnel Requirements (5%) Partner with Store Manager to ensure that each associate is fully trained in her/his position Uphold the Company dress code for store associates Partner with the Store Manager to handle any and all personnel issues Assist Store Manager with associate evaluations (quarterly one-on-ones, 90-day reviews, common reviews) Qualifications and Other Requirements: Must be able to work a minimum of 32-40 hours per week full-time, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management 1 to 2 years of previous retail supervisor experience, preferably in a soft goods environment High School graduate or equivalent; college degree preferred Excellent verbal and written communication skills Excellent customer service, sales and clienteling skills Able to lead in a fast paced, team-oriented environment knowledge of PC applications Some experience with retail POS/inventory control systems Maintain positive team morale Maintain composure and professionalism under pressure while meeting multiple and sometimes competing deadlines Physical Demands/Working Conditions (Time spent standing, sitting, bending, lifting): Regularly required to stand, walk, talk, and hear Frequently required to use hand to finger, handle or feel objects, reach with hands and arms Regularly required to lift and/or move up to 25 pounds Visions requirements: close vision, distant vision, as well as ability to adjust and focus Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Paid time off Vision insurance Work Location: In person
    $32k-39k yearly est. 4d ago

Learn more about general manager jobs

How much does a general manager earn in Lancaster, CA?

The average general manager in Lancaster, CA earns between $47,000 and $175,000 annually. This compares to the national average general manager range of $40,000 to $126,000.

Average general manager salary in Lancaster, CA

$91,000

What are the biggest employers of General Managers in Lancaster, CA?

The biggest employers of General Managers in Lancaster, CA are:
  1. Taco Bell
  2. Central
  3. Chipotle Mexican Grill
  4. checkers restaurant
  5. Papa John's International
  6. Fat Brands, Inc.
  7. Willscot
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