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  • Customer Service Operations Manager

    Merola Tile Distributors of America

    General manager job in Manalapan, NJ

    Join Merola Tile, a leader in the ceramic tile industry. We are seeking a dynamic and self-motivated Customer Service & Experience Manager to lead and elevate our customer service teams across both coasts. This leader will inspire excellence through initiative, integrity, and accountability - building a high-performing team that delivers exceptional results. The ideal candidate will take ownership of optimizing our customer service operations, enhancing processes, and developing people to deliver a world-class customer experience. This is a hands-on leadership role for someone who thrives on improvement, drives collaboration, and brings out the best in every team member. The Customer Experience Manager serves as both a hands-on contributor and a strategic leader who leads, inspires, and elevates the Customer Service Department by driving process excellence, ensuring timely and accurate resolution of all customer matters, and developing a high-performing, engaged team. This role demands a leader who can both execute and empower - someone with strong analytical thinking, a passion for improvement, and exceptional people skills to transform a team in need of upskilling and alignment. Operational Management Oversee and assist in all daily Customer Service operations for both New Jersey and California facilities, ensuring consistent execution of company standards and policies. Delegate tasks strategically while maintaining full accountability for departmental outcomes. Ensure adherence to requirements, shipping policies, and all relevant operational guidelines. Manage and monitor EDI, ERP, WMS, and partner portal systems to ensure accuracy and timeliness of all orders and communications. Collaborate cross-functionally with Warehouse Leadership, Accounting, Sales, Product, and other stakeholders to ensure smooth operational flow and prompt issue resolution. Process Improvement & Issue Resolution Evaluate and refine existing departmental processes, identifying inefficiencies and opportunities for improvement. Lead the development and implementation of new workflows and best practices that enhance productivity, accuracy, and customer satisfaction. Establish and track key performance indicators (KPIs) to monitor departmental effectiveness and proactively address performance gaps. Drive root-cause analysis and corrective action for recurring issues to ensure long-term resolution. Partner with leadership to recommend, pilot, and execute process improvement initiatives that align with companywide strategic objectives. Customer & Partner Engagement Handle escalated customer matters with professionalism, urgency, and empathy-ensuring thorough resolution and follow-up. Serve as the escalation point for the Customer Service team, guiding them in effective communication and solution-oriented problem-solving. Build and maintain strong relationships with key customers, trading partners, and internal stakeholders. Champion a customer-first mindset across the team, reinforcing responsiveness, accuracy, and accountability. Leadership & People Development Lead, mentor, and develop the Customer Service team across both facilities, cultivating a unified, high-performance culture. Provide hands-on mentorship to the department's current supervisor, strengthening leadership capability and operational confidence. Conduct regular one-on-one meetings, team check-ins, and performance evaluations to drive accountability and engagement. Identify skill gaps and design targeted training and coaching initiatives to upskill the team rapidly and sustainably. Foster a culture rooted in professionalism, ownership, and continuous learning. Physical Requirements: Regularly stand/sit for extended periods, operate office equipment, perform light-moderate lifting, lift/move up to 35 lbs. occasionally, bend, twist, and maintain posture. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Qualifications and Education Requirements Associate's degree required; Bachelor's degree preferred. Minimum 5 years of experience in Customer Service or related field, with at least 2 years in a leadership capacity. Strong proficiency in Microsoft Office (Word, Excel) and familiarity with ERP, WMS, and EDI systems. Proven success in process improvement, team development, and customer satisfaction. Experience with a CRM system and implementation Excellent organizational, multitasking, and decision-making skills in a fast-paced environment. REQUIRED SKILLS Excellent communication skills; written and verbal. Positive, motivating leadership style with high emotional intelligence. Strong critical-thinking and problem-solving ability. Patient, professional, and resilient under pressure. High attention to detail and commitment to accuracy. Strategic mindset with a โ€œcan-doโ€ approach to challenges. Experience in the tile, stone, flooring, or related materials industry, preferred Competencies Leadership --Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback; Fosters quality focus in others; Improves processes, products and services; Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Judgment-- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision- making process; Makes timely decisions. Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Accountability-- Take ownership and accept responsibility of actions, Set the bar high and acknowledge all levels of performance from self and others, Document lessons and commit to fair and consistent correctio of sub-standard work performance Change Management-Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Cost Consciousness--Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Additional Notes: Must be authorized to work in the United States. Benefits: Medical, Vision, and Dental Insurance 9 Annual Paid Holidays (including New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas) Paid Time Off - earned and accrued from your first day with the company 401(k) Plan with company match (eligibility after 1 month) Employer-Paid Life Insurance Performance Reviews after 90 days and annually Quarterly Company Goals - opportunity to earn up to 4 weeks of additional bonus pay annually Employee Assistance Program (EAP) Employee Referral Bonus Program Employee Discount on tile after 6 months Fresh Fruit, Coffee, Hot Chocolate, and Tea provided daily Weekly Company Lunches Company Culture Events - BBQs, Ugly Sweater Day, T-shirt making, Halloween contests, and more Fun, Friendly, Family-Like Environment
    $83k-129k yearly est. 4d ago
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  • General Superintendent

    MKH Search

    General manager job in Philadelphia, PA

    Now Hiring: General Superintendent - Bridge Construction (Philadelphia, PA) A well-established and highly respected heavy civil contractor is seeking an experienced General Superintendent to lead and grow its Bridge Construction Department in the Philadelphia region. This is a senior leadership role for a proven field professional who thrives on building teams, delivering complex bridge projects, and driving operational excellence. The Opportunity This role offers full responsibility for overseeing bridge operations across multiple projects-from preconstruction through closeout. You will play a key role in shaping strategy, mentoring superintendents, ensuring safety and quality, and partnering with executive leadership to expand the department's footprint in the region. If you're looking for a position where your experience truly matters and your decisions directly impact the success of major infrastructure projects, this is it. Key Responsibilities: Lead all field operations for bridge projects throughout the Philadelphia area Manage and mentor superintendents, foremen, and field staff Drive safety, quality, schedule, and cost performance across projects Collaborate with project management, estimating, and executive teams Support preconstruction planning, means & methods, and staffing strategies Ensure compliance with DOT, OSHA, and company standards Serve as a leader and culture-builder within the organization What We're Looking For: 15+ years of experience in bridge construction Prior experience as a General Superintendent or Senior Superintendent preferred Strong background in concrete, steel, and complex bridge structures Proven ability to lead large teams and multiple projects Deep understanding of safety leadership and field execution Strong communication, planning, and problem-solving skills Why This Role Stands Out: Leadership-level position with real influence and autonomy Long-term, stable work with a strong regional backlog Competitive compensation and benefits package Opportunity to lead a department, not just a project Join a contractor known for quality, integrity, and repeat work ๐Ÿ“ Location: Philadelphia, PA (regional projects - no extensive travel) All inquiries and applications will be handled confidentially.
    $59k-89k yearly est. 4d ago
  • Center Manager in Training - Relocation Required

    Biolife Plasma Services 4.0company rating

    General manager job in Trenton, NJ

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - IA - Virtual **U.S. Base Salary Range:** $80,000.00 - $110,000.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - IA - VirtualUSA - IA - Ames, USA - IA - Ankeny, USA - IA - Cedar Falls, USA - IA - Davenport, USA - IA - Sioux City, USA - IA - Waterloo **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes
    $80k-110k yearly 8d ago
  • Traffic Control Operations Manager

    Integrity Trade Services 3.9company rating

    General manager job in Philadelphia, PA

    Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO
    $40k-51k yearly est. 5d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    General manager job in Philadelphia, PA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 4d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    General manager job in Philadelphia, PA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the betterโ€ Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if youโ€ฆ Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $36k-44k yearly est. 1d ago
  • Manager, International Payroll Operations

    Genmab

    General manager job in Plainsboro, NJ

    At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Role The Payroll Manager leads day-to-day international payroll operations across 11 different countries (AT, ES, DE, CH, IT, BE, PL, NZ, KR, FR, UK) and provides hands-on support for US payroll when needed. This role ensures accurate, compliant, and timely pay; drives process excellence and controls (incl. SOX); and partners closely with HR, other Finance teams, and external vendors. The manager will report to the Director, Global Payroll Operations. Responsibilities You will own international payroll operations Manage end-to-end payroll across multiple entities and countries, including checking gross-to-net calculations, payments, year-end activities, and employee inquiries Operate and govern third-party providers Maintain country calendars, FX considerations, and multi-currency funding Ensure compliance with local wage taxes, social security legislation, pensions schemes, and reporting requirements; and support with the annual filing activities where needed Support US payroll operations (as needed) Act as support for the processing of the US bi-weekly cycles, off-cycles and year-end activities Compliance, controls & audit Prepare reconciliations (payroll to GL, balance sheet accounts, P&L accounts) and support internal/external audits Uphold global data privacy (GDPR/CCPA) and secure handling of sensitive data Process improvement & systems Streamline workflows, templates, and file interfaces. Requirements Bachelor's degree in Finance, Tax Law, Fiscal Economics or related field; or equivalent experience 7+ years payroll experience with significant international scope (EMEA and/or APAC) and 3+ years US multistate exposure Strong knowledge of payroll compliance, taxes, benefits, and year-end payroll activities in multiple jurisdictions Preferably experience with Workday, SAP, ActivPayroll and ADP Workforce Now Experience running payroll through global vendors and payroll integrations Solid accounting acumen (journal entries, reconciliations) and control mindset (SOX is a plus) Advanced Excel; comfortable with large datasets and reconciliations Clear, professional communicator across diverse cultures and seniority levels Certifications are a plus: CPP, Global Payroll Management Certificate (GPM), or country-specific credentials. For US based candidates, the proposed salary band for this position is as follows: $98.000,00---$147.000,00 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as discretionary bonuses and long-term incentives. When you join Genmab, you're joining a culture that supports your physical, financial, social, and emotional wellness. Within the first year, regular full-time U.S. employees are eligible for: 401(k) Plan: 100% match on the first 6% of contributions Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance Voluntary Plans: Critical illness, accident, and hospital indemnity insurance Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com). Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.
    $80k-128k yearly est. 3d ago
  • Senior Manager, Treasury Operations

    Aramark Corp 4.3company rating

    General manager job in Philadelphia, PA

    Are you a strategic thinker with a passion for optimizing cash collection and banking systems and supporting innovation in payments? Aramark is looking for a Senior Manager, Treasury to lead our cash operations and banking services across a national footprint. This is a high-impact role where your expertise will shape the future of our cash infrastructure, enhance customer experience, including "delighting our clients and our clients' customers" and support our growth in a fast-paced, client-driven environment. What You'll Do: Strategic Leadership & Payments Innovation Partner with Operations, IT, Payment Tech and Finance to align cash operations with business goals. Lead the charge on payment acceptance strategies-think contactless, move towards full cashless, mobile wallets, and real-time payments. Evaluate and implement cutting-edge payment solutions to boost efficiency and client satisfaction. Ensure impact to costs, cashflow and reconciliation are included in all decision-making. Support new client launches, system integrations, and expansion initiatives. Treasury Operations Excellence Lead team of three responsible for opening, maintenance, and closing of field merchant processing accounts nationwide. Oversee credit card settlement with IT Payments team across all physical and digital platforms. Manage key relationships with payment processors, card networks, and merchant acquirers. Track all Card Brand Updates. Analyze impact to organization and communicate to IT, Finance and Operations to ensure compliance while minimizing cost and impact to field operations. Support our global business services team as that team reconciles deposits, chargebacks, and fees, using all opportunities to improve reconciliation, reporting and automation. Liaison with Cybersecurity and global business services teams to ensure compliance with Payment Card Industry-Data Security Standards (PCI-DSS) and other regulatory standards. Drive initiatives to reduce transaction costs and accelerate settlement timelines. Banking Services & Cash Management Lead team responsible for the opening, maintenance, and closing of field bank accounts nationwide. Serve as the go-to liaison for banking partners, ensuring top-tier service and optimal fee structures. Maintain accurate documentation and enforce strong internal controls. Support cash positioning and forecasting through smart account structuring. Manage banking & merchant processing aspects of all domestic acquisitions & divestitures. Support internal financial shared services teams with request for proposals, implementations, improvements and support of banking products. Team Leadership & Treasury Strategy Inspire and lead a team of treasury professionals through coaching and development. Champion automation and digital transformation within treasury operations. Contribute to broader treasury functions like liquidity management, forecasting, and risk mitigation. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. What You'll Bring: Bachelor's in finance, accounting, or related field (MBA, Certified Treasury Professional (CTP), Merchant Advisory Group (MAG) member a plus). 7+ years of progressive treasury experience, including 3+ in leadership. Intermediate level knowledge of and proficiency in credit card processing, merchant services, and banking operations, including banking and merchant processing portals, preferred. Proven ability to collaborate across teams and drive strategic initiatives. Experience with retail or consumer-facing payment technologies (POS, e-commerce, omnichannel), preferred. Strong analytical, negotiation, communication, and project management skills. Proficiency in account reconciliation products, treasury management systems and ERP systems a plus. Expertise in data analytics and the ability to build insightful dashboards in Power BI or Tableau is preferred. Why You'll Love It Here: Collaborative culture with open communication and minimal hierarchy. Opportunity to make a real impact and work closely with senior leaders. A mission-driven company focused on delivering exceptional food experiences. Flexible work environment and a team that values curiosity, ownership, and continuous improvement. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Philadelphia
    $110k-158k yearly est. 6d ago
  • Manager, Trade Operations

    TSP, a Syneos Health Company

    General manager job in Plymouth Meeting, PA

    Reports to: VP, Trade and Patient Support This position supports all compliant aspects of operational support for our highly engaged Trade team, while also strengthening the effectiveness of our Trade Network. This role will focus on operational execution of specialty trade, distribution, and market access operations, as well as project management within the Trade team, and reports to the VP of Trade and Patient Support. This role will support the successful accomplishment of specialty trade data reporting and account performance management through performance analytics, trade account implementation requirements, supporting dashboard development, and engagement with Business Operations. This role is Trade customer-facing (50% of role) during account onboarding and regular partner engagement. This individual will manage trade data, analytics reporting, support trade initiatives, and require strong collaboration skills, substantial external customer engagement, confident presentation skills to C-Suite level stakeholders, and the ability to effectively interact with a variety of internal and external stakeholders. The individual must possess a high degree of independent proficiency in specialty pharmacy and distribution analytics, including an understanding of all pharmacy and distribution operations/financial drivers, and vendor budgets, as well as the ability to troubleshoot access issues at the pharmacy and distribution level. This role requires a formal understanding of insurance claims and prescription tracking from intake through fulfillment or discontinuation within specialty pharmacies. This role should come with proficiency in processing distributor-level reporting as well. There is a formal requirement to independently process aggregated data management and be functionally proficient in SEQUEL, Excel, and Pivot Table generation. This role will utilize these skills to support the design and execution of Quarterly Business Review (QBR) and to address ad hoc trade data inquiries for Trade and Finance. This role will also support budget and invoice management as needed. Specific Duties: Deliver operational trade data reporting to optimize and improve trade partner performance and manage project deliverables - specific to Trade Team requirements Liaise between the Trade, Patient Access, Market Access, Finance, and Business Ops to ensure effective and timely action on key projects, including: Trade data, implementation, and operational tactics, including distribution network and new contracted distribution partners Assist in the design and execution of trade network, effective performance metrics, and reports for use in QBRs and performance management reporting/ dashboards Performance management and communication with Trade partners Communicate effectively and collaborate with key internal and external stakeholders regarding access metrics, including trade performance Identify critical issues, trends, and potential solutions that impact access across the network Communicate insights from analyses leading to meaningful business outcomes to trade leadership Manage, prioritize, and develop solutions for ad hoc requests and issue escalation reported by either internal Create, deliver, and present standard and ad hoc reports in alignment with trade and access strategies Comply with all applicable laws, regulations, and company policies and procedures pertaining to reimbursement information and related matters Skills: โ€ข Strong problem-solving capabilities โ€ข Proficient in specialty pharmacy and distribution data reporting, design, and analysis โ€ข Highly analytical with extreme attention to detail โ€ข Highly proficient in SEQUEL and EXCEL mastery, including pivot table development and data manipulation โ€ข Familiarity with specialty data aggregation, longitudinal claim tracking, and aggregator understanding โ€ข High degree of comfort with data visualization and use of PowerPoint to develop storyline โ€ข Outstanding project management skills โ€ข Excellent communication, analytical, planning, and organizational skills โ€ข Strong presentation skills with clear and concise insights โ€ข Experience with pharmaceutical or device products โ€ข Ability to work in a matrix environment โ€ข Familiarity with specialty pharmacies and distributors, patient services Hubs, and Copay Assistance programs โ€ข Comfort with handling urgency and change as needed based on patient care needs Education/Experience: BA/BS degree in business, data/business analytics, or life-science related field 3-5+ years of progressive experience in the pharmaceutical/biotech industry or pharmaceutical vendor/supplier/consultancy 3+ years of experience in specialty pharmacy trade data management with increased responsibility Proficiency in Microsoft Suite, SEQUEL, EXCEL, PowerPoint, Smartsheet, and/ or other data visualization tools
    $65k-105k yearly est. 1d ago
  • General Manager

    Cava 4.1company rating

    General manager job in Freehold, NJ

    Company Profile: At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. General Manager: Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations. What You'll Bring to the Table: Develop yourself and others - focus on self-improvement while supporting the success of others Lead your four-wall operation like you own it - from people development, to inventory, labor, staffing, and accountability Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action Consistently create CAVA fanatics - find ways to say "yes" to every guest, inspiring your teams to do the same Achieve results - take ownership of every shift and take pride in your job Foster collaboration - work with others to find success as a group Adapt to change - solve problems through an open-minded and all-inclusive approach Assist with any additional duties assigned What We Bring to the Table (Benefits): We've got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay $ Early Wage Access* Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!) The opportunity to be on the ground floor of a rapidly growing brand * indicates eligible qualifying positions Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision are required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions May stand for long periods of time and lift up to 50 pounds As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. CAVA - joining "A culture, not a concept" General Manager | Restaurant Manager | Cafรฉ Manager | Store Manager | Deli Manager | Assistant General Manager | Operations Manager |Managing Partner
    $43k-67k yearly est. 6d ago
  • Area Manager - Company Restaurants

    Primohoagies Franchising, Inc. 4.0company rating

    General manager job in Westville, NJ

    Reports to: Director of Company Operations The Area Manager is responsible for the overall performance of multiple company-owned restaurants within an assigned geographic area. This role drives sales, profitability, operational excellence, and people development while ensuring consistent execution of brand standards and guest experience. The Area Manager acts as the primary leader and coach for General Managers and their leadership teams. Key Responsibilities Operational Leadership โ€ข Oversee daily operations of 6-12 company-owned restaurants โ€ข Ensure consistent execution of brand standards, operating procedures, and food safety โ€ข Conduct regular restaurant visits focused on: o Guest experience o Food quality and speed of service o Cleanliness and safety โ€ข Lead corrective action plans for underperforming locations Financial Performance โ€ข Own area-level P&L performance โ€ข Drive results across key controllables: o Sales growth o Labor productivity o Food and paper cost o Repair & maintenance expense โ€ข Review weekly KPIs and monthly financials with GMs โ€ข Develop and execute action plans to close performance gaps People Development & Talent Management โ€ข Recruit, develop, and retain high-performing General Managers โ€ข Coach GMs on leadership, execution, and business acumen โ€ข Lead performance management, succession planning, and bench development โ€ข Ensure training and certification standards are met at all levels โ€ข Partner with Director of Company Operations on: o GM hiring and termination decisions o Compensation recommendations Culture & Engagement โ€ข Model company values and leadership behaviors โ€ข Drive accountability, engagement, and ownership at the restaurant level โ€ข Build a culture focused on guest satisfaction and results โ€ข Address performance or conduct issues consistently and fairly Compliance & Risk Management โ€ข Ensure compliance with: o Food safety and sanitation standards o Labor laws and company policies o Health department and brand audit requirements โ€ข Manage incident reporting and follow-up โ€ข Minimize operational and legal risk across the area Execution of Initiatives โ€ข Lead execution of: o New menu items o Marketing promotions o Technology rollouts o Process improvements โ€ข Serve as a communication bridge between corporate teams and restaurants โ€ข Provide feedback from the field to support continuous improvement Decision-Making & Authority โ€ข Partner with the Director of Company Operations on: o Major repairs (over $500) o Local marketing initiatives Field Leadership Expectations โ€ข Be a visible, hands-on leader in restaurants โ€ข Balance coaching with accountability during store visits โ€ข Set clear expectations and follow through consistently โ€ข Lead by example during peak periods and critical moments Key Performance Indicators (KPIs) โ€ข Same-store sales growth โ€ข Area-level profitability โ€ข Labor and food cost targets โ€ข Guest satisfaction scores โ€ข Health department and audit results โ€ข GM retention and bench strength โ€ข Execution scorecards and initiative completion Qualifications โ€ข 5-10+ years of QSR or fast-casual restaurant experience โ€ข Proven multi-unit management experience โ€ข Strong financial and P&L management skills โ€ข Demonstrated ability to coach and develop leaders โ€ข Excellent organizational, communication, and problem-solving skills โ€ข Willingness to travel extensively within assigned area (70-80%) Preferred Experience โ€ข Managing 6+ company-owned restaurants โ€ข High-volume or high-growth QSR brands โ€ข Turnaround and performance improvement environments โ€ข Experience working with cross-functional corporate teams Why This Role Matters The Area Manager is the single most influential role in driving restaurant-level performance and culture. Strong Area Managers deliver consistent execution, develop future leaders, and protect brand integrity.
    $61k-77k yearly est. 5d ago
  • Operations Manager, Retail Marketplace | G-III

    G-III Apparel Group 4.4company rating

    General manager job in Dayton, NJ

    Reporting To: Vice President of Network Strategy & Analytics Profile: The Retail Marketplace Operations Manager will support the following: Direct-to-consumer shipping activities including marketplace, drop-shipments, and direct to consumer Returns management and disposition Retail and outlet shipping for owned stores The Manager will play a key role in fostering strong relationships with internal stakeholders in Distribution Operations and the Retail team to optimize performance. This role will support the continuous improvement of the returns process, as well as helping to ensure timely and efficient delivery of merchandise directly to customers or GIII retail outlets. The ideal candidate will have a proven track record of success in returns management, e-commerce operations, and supply chain logistics, with strong leadership abilities to optimize these areas and collaborate cross-functionally to achieve business goals. Responsibilities: Partner with leadership to analyze and accelerate strategies that define and implement best practices for merchandise returns, inventory placement, and disposition. Develop and implement the overall returns strategy to improve customer satisfaction and optimize the returns process, reducing costs and enhancing operational efficiency. Lead the development and roll-out of enhanced direct-to-consumer shipping and retail programs to ensure the timely and accurate delivery of products directly to customers. Compiling forecasts to be used by the operational teams. Monitor the D2C and retail supply chain performance to ensure timely and accurate fulfillment. This includes working closely with the GIII facility and 3PL leadership teams and the internal operations management team. Work closely with the Distribution Operations team to update and refine the D2C shipping procedures for the enterprise. Promote a customer-first approach across all D2C touchpoints, from online ordering to delivery, enhancing customer satisfaction and brand loyalty. Collaborate with IT teams to ensure that the necessary technology and systems (e.g., order management, fulfillment, and CRM systems) are integrated and optimized for efficient D2C operations. Identify and execute process improvements for returns handling, ensuring accuracy, timeliness, and alignment with company policies and customer expectations. Monitor and analyze returns data, identifying trends, root causes, and areas of opportunity for continuous improvement. Provide regular reports to leadership on key metrics, such as return rates, product defects, and cost of returns. Develop and manage KPIs and reporting frameworks to monitor and evaluate operational performance, identifying opportunities to optimize efficiency and reduce costs. Lead cross-functional initiatives to facilitate process improvements. Qualifications/Requirements: Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or related field. 5+ years of relevant experience, prior experience working cross functionally with CRM, Operations, Finance strongly preferred. A proven track record in leadership roles with the ability to drive change and foster innovation. Strong collaboration and creative problem-solving skills Demonstrated record of achievement in developing key business initiatives and forging productive relationships to drive growth and opportunity. Proven ability to communicate effectively across all levels of the organization, translating operational data into actionable insights. Results-oriented, with a focus on operational excellence and continuous improvement. Exceptional communication and leadership skills. The pay range for this position is: $75,000 per year -$85,000 per year Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transp arency Law. About G-III Apparel Group, Ltd. | ************* G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team's entrepreneurial spirit and our deep relationships across the industry. G-III's owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi's, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.
    $75k-85k yearly 4d ago
  • Operations Manager

    Indco Inc., Nj

    General manager job in Gloucester City, NJ

    Reports to: President Employment Type: Full-time, On-site About the Company We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications. Position Overview The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction. This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor. Key Responsibilities Production & Daily Operations Identify what is required for staff to carry out their duties. Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion. Coordinate between the office and warehouse to keep orders moving efficiently. Derive and analyze reports regarding operations and pass to management when requested. Evaluate the company's present operational policies and procedures and suggest ways of improving. Supply Chain & Inventory Manage raw material and packaging inventory to avoid shortages or excess stock. Work with suppliers to ensure timely and cost-effective purchasing. Track inventory usage and maintain accurate records. Assist in managing shipping and receiving operations. Compliance & Safety Maintain a clean, safe, and organized work environment. Oversee SDS management and staff safety training. Ensure building compliance. Administrative & Financial Support Assist with cost tracking, job costing, and production efficiency reporting. Help develop and monitor operational budgets. Provide input on pricing, scheduling, and contract work planning. Assist in managing office clerical personnel. Leadership & Team Development Work alongside staff when needed to meet deadlines or resolve issues. Assist supervising production, warehouse and office staff; provide daily direction and feedback. Build a culture of accountability, teamwork, and continuous improvement. Qualifications 3-7 years of experience in manufacturing operations. Strong understanding of production processes, safety practices, and inventory management. Comfortable being hands-on as a leader and directly involved in day-to-day operations. Ability to coordinate across multiple departments and balance competing priorities. Solid communication, organization, and problem-solving skills.
    $79k-127k yearly est. 2d ago
  • District Manager

    Cellcashr-Sell Electronics for Cash

    General manager job in Philadelphia, PA

    We are looking for a District Manager and team leader to aid in our daily operations across 5+ cell phone retail store locations. Our company, CellCashr.com, purchases cell phones, tablets, and laptops for cash on site in our store. We then resell them online and at the wholesale level. You should have some knowledge on these kind of electronics, and be able and willing to learn. We have 5 sites in the DMV and Philadelphia metropolitan area (Philadelphia PA, New Castle DE, Suitland MD, Laurel MD). You must be able and willing to travel between the locations as needed, having a car is a must. Responsibilities Work directly with the owners to ensure stores are running smooth Aide employees in buying products Travel to our different locations a few times per week or as needed to check on operations Ensure on site employees are following store guidelines Record and track inventory for all store locations Ensure register amounts and cash on hand is accurate Work to maintain a team in all locations - hiring new front and staff and filling in schedule gaps when necessary Report to owners any issues, and report status updates throughout day Skills Proven work experience with customer service and management Proven track record of hiring and maintaining a retail team Basic understanding of handheld electronics and their function College experience required Flexibility with schedule Math and computer proficiency required Ability to perform in fast paced environment Prefers and thrives working both independently and among others Pay starts at $64,500 plus performance based bonuses. Toll and gas related costs will be at company expense.
    $64.5k yearly 2d ago
  • Assistant Store Manager - Chico's

    Chico's FAS, Inc. 4.1company rating

    General manager job in Jenkintown, PA

    * This role sets an example through their behaviors, serving as a role model and leading all activities related to providing an exceptional customer experience. * This role operates as the Manager on Duty (MOD) in the absence of another manager, communicating clear action plans that drive productivity to achieve store goals, performs various operational functions and assists with merchandise presentation. FUNCTIONAL RESPONSIBILITIES: Drives revenue by proactively managing the customer experience while effectively performing Manager on Duty tasks. Ensures that the customer remains the top priority while balancing required tasks and overall store operations. Drives results & anticipates customers' needs while clearly communicating store and individual performance goals to motivate associates. Models selling behaviors and coaches associates "in the moment" on customer interactions and performance to maximize productivity and capture customer opportunities. Supports the store's business strategy and adjusts tactics as needed to effectively reach goals. Clearly communicates company direction to the team. Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization. Supports and maintains merchandise flow/freight processes while ensuring proper execution to current Brand visual standards. Trains associates on visual merchandising techniques to ensure store is consistently maintained and exceeds the customers expectation. Assists in the recruiting, attracting, hiring, retention and development of store associates. Facilitates and/or manages the general operations of the store. Leverages tools, ensuring that the store is in working order and adequately maintained for safe and efficient operations. Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. Contributes to the efforts to prevent shrink and raise and maintain safety awareness. Works collaboratively with internal and external partners to accomplish assigned tasks Supports compliance with all applicable laws, loss prevention policies, operating procedures, and controls; conducts associate training as needed to reinforce proper controls. Reports to work as scheduled; records time worked in the timekeeping system; remains flexible to the needs of the business. Other duties as assigned/required. COMPETENCIES: Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals. Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. Courage Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: High School diploma or equivalent required Must be 18 years old or older 1 year of management experience with an additional 2-4 years' retail experience preferred Communicates effectively with customers, managers, business partners, and store associates, fostering team commitment and a positive, inclusive environment. Ability to model Brand appropriate selling behaviors Knowledge of administrative aspects of store operations; technology proficient and strong business acumen Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes Strong training and development skills from previous retail related experience. Ability to work a full-time flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts., Ability to maneuver around sales floor, stockroom, office, lift to 50 lbs., and retrieve and stock merchandise with or without a reasonable accommodation 0527 Baederwood Shopping Center Jenkintown Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $39k-46k yearly est. 2d ago
  • Citizens Branch Manager

    Citizens 2.9company rating

    General manager job in Upper Darby, PA

    At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM), you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this role, you'll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you'll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value. A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You'll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you'll implement coaching plans that inspire your team to achieve personal and branch-wide goals. To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you'll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded. As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones. Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications High School diploma or equivalent required Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment 4 years sales management experience in Retail or Branch Banking environment Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment Drive an exceptional customer experience validated through customer satisfaction surveys Maintain strong partnerships with community & civic organizations Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS Preferred Qualifications Associate's or Bachelor's degree preferred Retail banking Talent sourcing & assessment Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include weekends and evenings Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
    $54k-73k yearly est. Auto-Apply 1d ago
  • abercrombie kids - Assistant Manager, King of Prussia

    Abercrombie & Fitch Co 4.8company rating

    General manager job in King of Prussia, PA

    Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drives Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset ProtectionQualificationsWhat it Takes Bachelor's degree OR one year of supervisory experience in a customer-facing role Strong problem-solving skills Ability to show up in a fast-paced and challenging environment Team building skills Self-starter Strong interpersonal and communication skills Drive to achieve results Adaptability / Flexibility Multi-Tasking Fashion Interest & KnowledgeAdditional InformationWhat You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Medical, Dental and Vision Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave 401(K) Savings Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer.
    $46k-61k yearly est. 6d ago
  • Cross Functional Store Manager

    Carmax 4.4company rating

    General manager job in Langhorne, PA

    Under limited supervision by the Location General Manager (LGM), the position is responsible for leading and developing a team of 10-15 cross functional associates to deliver a world class selling experience to CarMax customers. This manager stays actively involved in the sales process and creates a culture of learning by driving training to support the CarMax sales process. The manager will oversee a broad spectrum of store operating processes and procedures in an effort to exceed sales goals and achieve effective execution of CarMax policies. Principle Duties and Responsibilities: Strategizes to achieve store's budgets and performance metrics based on corporate business assumptions and LGM prescribed guidelines Proactively plans for the daily business based on volume and staffing. Executes plans to ensure associates have the tools and training required to deliver a simple and seamless process to the customer tailored to their needs Analyzes and presents store business results and reports them to the Location General Manager and supporting business managers as needed Actively monitors and adjusts staffing levels based on business needs and staffing model Opens and closes the store per schedule. Provides management coverage for the entire store Responsible for managing all aspects of key CarMax Business areas and operating procedures through execution of Area of Responsibility (AOR) duties, leading cross functional teams and problem solving opportunities Manages positive associate relations and associate development and role models successful behaviors to drive performance through timely and effective feedback including, but not limited to: Individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process Resolves associate issues in a timely manner and takes appropriate partners Interviews, hires, trains and promotes associates to support store operations and company growth Leads training and development activities across business areas, including sales, service operations, merchandising and business operations, to positively impact the customer experience, maximize execution and minimize risk Partners with and develops associates to resolve customer issues Obtains and responds to customer feedback by directly interacting with customers, internal staff, written surveys as needed Partners with appropriate departments and regional team members as needed Ensures team adheres to asset protection and risk management processes and procedures. Researches and approves transactions that are identified as exceptions to normal business conditions Executes AOR responsibilities according to company guidelines and checklists Manages cash and other payment procedures and paperwork processes associated with the sale, wholesale, service and purchase of vehicles Identifies and raises awareness of opportunities to reduce waste; analyzes and identifies process improvements Adheres to all CarMax policies and procedures including, but not limited to risk management, loss prevention, standards of professional appearance and proper recording of time Performs duties and tasks while reporting to the Location General Manager ยง Displays financial responsibility through P&L management Uses all CarMax software and media effectively Complies with all local, state and federal regulations Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.
    $32k-43k yearly est. 1d ago
  • Retail Parts Pro Store 8543

    Advance Auto Parts 4.2company rating

    General manager job in Bensalem, PA

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $29k-43k yearly est. 6d ago
  • Cosmoprof FT Assistant Manager

    Cosmoprof 3.2company rating

    General manager job in Philadelphia, PA

    Cosmo Prof Job Title: Assistant Beauty Store Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects. 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent Must 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Can effectively communicate with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies Passionate Learner Desire to grow and learn Flexible Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success Effective Communicator Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment Team Builder Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion. Customer Focused Partner Understands and works to meet the needs of external and internal customers Results Driver Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed. Strategic Thinker Demonstrates vision and broad perspective to drive business performance Big Picture Thinker Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate. Problem Solver Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division Level High Project Level High Consultative Level High The amount of discretion or freedom this position has Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions / Physical Requirements The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
    $35k-48k yearly est. 2d ago

Learn more about general manager jobs

How much does a general manager earn in Levittown, PA?

The average general manager in Levittown, PA earns between $36,000 and $126,000 annually. This compares to the national average general manager range of $40,000 to $126,000.

Average general manager salary in Levittown, PA

$68,000

What are the biggest employers of General Managers in Levittown, PA?

The biggest employers of General Managers in Levittown, PA are:
  1. McDonald's
  2. Domino's Pizza
  3. Sodexo Management, Inc.
  4. Crunch Fitness
  5. Target
  6. Sodexo S A
  7. Wingstop
  8. Victra
  9. Pizza Hut
  10. FUJIFILM Medical Systems USA
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