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  • Manager, Legal Operations

    Panera Bread 4.3company rating

    General manager job in Newton, MA

    Job Purpose The Manager, Legal Operations supports the day-to-day operations of Panera's Legal Department. This role helps maintain legal systems, manage contract and matter workflows, coordinate with outside counsel, and assist with department reporting and budgeting. This role works cross-functionally with attorneys, paralegals, Finance, Procurement, and IT to enhance efficiency, data quality, and accountability. Duties & Responsibilities Contract Management and Workflow Support Support Legal's contract management process, including intake, triage, tracking, and approvals. Help maintain visibility into contract renewals, expirations, and key milestones. Update and maintain standardized contract templates, playbooks, and approval workflows to promote consistency and compliance. Assist in identifying opportunities to automate manual tasks and improve turnaround times using workflow tools. Technology and Systems Support Assist with day-to-day administration of Legal Tracker, including matter setup, vendor entry, invoice review, accrual collection, and basic reporting. Coordinate with IT and vendors on system updates, troubleshooting, and user access requests for Legal technology tools (e.g., e-signature, entity management, CLM). Generate standard reports and dashboards from system data to support department visibility and planning. Vendor and Budget Coordination Assist with onboarding of outside counsel and vendors and ensure adherence to Panera's Outside Counsel Guidelines. Support Legal's budgeting and forecasting processes by tracking invoices, accruals, and spend trends. Prepare routine spend and matter reports for Legal leadership and Finance. Maintain organized vendor records and help monitor compliance with approved rates and engagement terms. Legal Intake and Request Tracking Monitor the Legal intake inbox and routing system to ensure requests are logged and assigned promptly. Track request status and turnaround times to maintain transparency and accountability. Compile data on request volumes and trends to support process improvement. Governance and Compliance Assistance Coordinate with Compliance and Governance teams to align Legal processes with company policies, data retention standards, and internal controls. Assist in tracking and documenting Legal-related compliance requirements, such as certificates of insurance or policy acknowledgments. Maintain organized electronic files and records for regulatory and contractual compliance. Knowledge Management and Communication Maintain Legal's shared resources, templates, and FAQs. Assist in drafting internal communications and user guides for Legal systems and processes. Support collaboration and information sharing across Legal, Risk, and Compliance teams. Metrics, Reporting, and Continuous Improvement Compile and update Legal operations metrics and dashboards (spend, matters, contracts, cycle times). Analyze basic data sets to identify patterns or areas needing attention. Assist with annual goal-tracking, project planning, and process documentation. Support projects and initiatives aimed at improving Legal's efficiency and service delivery. Qualifications (Education & Experience) Bachelor's degree required; certification in Legal Operations, Project Management, or Process Improvement (e.g., CLOC, ACC, PMP) preferred. 4-7 years of experience in legal operations, project management, or business operations. Hands-on experience administering Legal Tracker or similar legal e-billing/matter management systems. Experience with contract lifecycle management (CLM) systems and workflow design. Strong analytical, organizational, and project management skills. Excellent communication skills, with the ability to collaborate effectively across teams and translate legal needs into business-friendly solutions. Advanced Excel or Power BI proficiency for reporting and analytics preferred. Familiarity with budgeting, vendor management, and process governance. Demonstrated initiative, sound judgment, and commitment to continuous improvement. Ability to leverage technology and automation to improve efficiency and performance. Working Conditions This position is hybrid (3 days in office) and is based in our Newton, MA office. Required travel - as needed. Physical Requirements While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards Direct Reports This position will have approximately 0 direct reports. Salary:$119,634-$167,488 The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. Newton Support Center
    $119.6k-167.5k yearly 10h ago
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  • Customer Service Manager

    Robert Half 4.5company rating

    General manager job in Walpole, NH

    Our client is seeking a Customer Care Manager to oversee the Customer Care Team, ensuring outstanding customer service across e-commerce channels and retail locations. This leader will actively support issue resolution, develop business opportunities in wholesale and corporate gifting, and drive ongoing customer loyalty. The role is based in Walpole, NH. Key Responsibilities: Lead and manage the Customer Care Team at the Walpole location Handle multi-line phone systems, process orders, and address customer inquiries Collaborate closely with retail teams to deliver exceptional customer service; assist with staff training Design and deliver initial and annual refresher training for Customer Care Representatives Proactively research and develop new account opportunities Partner with E-Commerce management on new business initiatives Conduct sales outreach: develop leads through cold calling, networking, and onsite customer visits Build and maintain long-term customer relationships using creative follow-up communications to promote repeat business Promote and sell company products with deep knowledge and enthusiasm Respond to customer requests, quotations, and complaints promptly and professionally Provide thorough follow-up to uncover and secure future business opportunities Maintain accurate client accounts and data records Utilize ERP systems and business tools to implement process improvements and best practices Skills & Qualifications: Excellent written and verbal communication skills, as well as effective time management Comfortable thriving in high-pressure environments, especially during peak seasons Strong technical and organizational abilities Experience tracking and managing customer interactions and sales activities Motivated, results-driven, and enthusiastic team player Reporting and analytical capabilities Proficient in MS Office Suite; NetSuite experience is highly desirable Flexible to adjust working hours as needed to meet customer demands Prior order processing experience preferred
    $50k-84k yearly est. 3d ago
  • Business Operations Manager

    Ellab 4.1company rating

    General manager job in Nashua, NH

    🌟 Exciting Opportunity at Ellab - Join Our Team! 🌟 We're seeking a Business Operations Manager to join our vibrant team and embark on an exciting journey with us. As an industry frontrunner, Ellab is committed to providing cutting-edge benefits that make us stand out. Join us and enjoy: Benefits 🏖️ Time to Unwind: Kick off your journey with 2 weeks of vacation (3 weeks at your 5yr. & 4 weeks at your 10yr. anniversaries) Stay healthy with 2 weeks of sick time Celebrate with 10 Company Holidays Experience a rejuvenating 1-week winter shutdown 💼 Financial Well-being: Invest in your future with a 401(k) match of $1 for $1 up to 4% 👨 👩 👧 👦 Health and Family First: Embrace worry-free living with fully paid family medical insurance Take care of your pearly whites, vision, and more with dental, vision, life, and disability insurance available 6 weeks of parental leave Job Brief The Business Operations Manager is responsible for ensuring that Ellab's business operations are streamlined to drive scalable and reproducible processes throughout the organization. Under the leadership of the Director of Operational Excellence, this role will be critical to managing business processes, inputs, and systems to drive wing to wing visibility to the business and creating tracking metrics for both commercial and delivery performance. Responsibilities The Business Operations Manager is responsible for: Manage sales/service admin team service US market Monitor and analyze operational performance metrics to identify areas of improvement and recommend solutions Drive business relevant inputs into service delivery systems (FSM) to ensure effective reporting. Work with Delivery leads and Sales leaders to review large customer proposals. Design additional business tools to support the management of Delivery Services Evaluate regularly the efficiency of business/quality procedures according to organizational objectives and apply improvements. Additional responsibilities may be assigned as the business grows and the company evolves Requirements 5+ years of experience in a Business Operations role Thorough knowledge of business processes and operations in a technical services company Experience with business tools (using Microsoft Business Central and Microsoft Dynamics 365 Field Services Module, preferred) Experience with leading a team (preferred)
    $65k-103k yearly est. 4d ago
  • Citizens Branch Manager

    Citizens 2.9company rating

    General manager job in Somerville, MA

    At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM), you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this role, you'll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you'll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value. A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You'll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you'll implement coaching plans that inspire your team to achieve personal and branch-wide goals. To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you'll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded. As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones. Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications High School diploma or equivalent required Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment 4 years sales management experience in Retail or Branch Banking environment Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment Drive an exceptional customer experience validated through customer satisfaction surveys Maintain strong partnerships with community & civic organizations Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS Preferred Qualifications Associate's or Bachelor's degree preferred Retail banking Talent sourcing & assessment Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include weekends and evenings Pay Transparency The salary range for this position is $95,182.05 - $117,645.00 per year/per hour, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** #LI-Citizens5 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
    $95.2k-117.6k yearly Auto-Apply 1d ago
  • General Manager

    Risus Talent Partners

    General manager job in Litchfield, NH

    General Manager - Optimum Building Systems Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth. Position Summary The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance. The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform. This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management. Key Responsibilities Strategic & Financial Leadership Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation. Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics. Lead the development and execution of annual budgets, forecasts, and operating plans. Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities. Champion data-driven decision-making, implementing dashboards and metrics to drive accountability. Commercial and Operational Excellence Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability. Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance. Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards. Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship. Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity. Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships. Drive the acquisition and integration of strategic “tuck-in” acquisitions Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability. Attract, retain, and mentor high-performing talent across all levels of the organization. Collaborate with founders during transition to ensure knowledge continuity and cultural alignment. Invest in people development - training, career progression, and cross-functional collaboration. Serve as a visible, approachable leader who models humility, integrity, and professionalism. Cultural Stewardship & Transformation Honor and preserve the values and relationships that have defined Optimum's success for over 35 years. Champion cultural continuity while modernizing systems and processes for scalability. Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way. Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth. Partnership & Growth Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives. Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers. Evaluate opportunities for growth - including new services, geographies, and strategic partnerships. Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people. Qualifications 15+ years of progressive leadership experience within construction, specialty contracting, or related trades. Proven success in P&L ownership, strategic planning, and operational leadership. Strong understanding of commercial construction operations, including estimating, field management, and financial controls. Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement. Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers. Skilled in financial management, forecasting, and data-driven performance measurement. Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization Personal Attributes Empathetic leader - honors legacy while guiding change with respect and inclusion. Operationally disciplined - thrives on structure, accountability, and continuous improvement. Strategic thinker - sees the big picture and connects it to daily execution. Relationship builder - earns trust internally and externally through integrity and follow-through. Culture carrier - balances performance with heart; respects people and process equally.
    $46k-88k yearly est. 4d ago
  • Medical Writing Operations Manager

    Advantage Technical

    General manager job in Cambridge, MA

    Manager, Medical Writing Operations The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations. Key Responsibilities Document Preparation & Quality Control Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols Document Management & Systems Ensure proper storage and archiving of documents in EDMS and eTMF systems Support development, implementation, and maintenance of medical writing systems and software Assist with updates to Medical Writing intranet pages Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements Operational & Cross‑Functional Support Perform administrative tasks to support project and operational needs Participate in the development and maintenance of internal best practices Assist with training internal staff and external contractors/CROs Support vendor oversight for medical writing operations activities Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance Qualifications Education & Experience Bachelor's degree in a relevant scientific or technical field, or equivalent experience 4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment Technical Skills Strong understanding of health authority/ICH PDF and eCTD requirements Experience with electronic document management systems Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows Ability and confidence to learn new software tools Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma Professional Skills Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment Exceptional attention to detail with strong analytical and problem‑solving skills Flexible, adaptable, and able to work effectively across teams Core Values Alignment Commitment to People Fiercely Innovative Purposeful Urgency Open Culture Passion for Excellence
    $75k-118k yearly est. 10h ago
  • Operations Manager

    Siphox Health

    General manager job in Burlington, MA

    About the role SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied. What we're looking for A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail. Responsibilities Inventory, Forecasting & Yield Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy. Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels. Track on-time, in-full performance and keep aging orders near zero. Supplier & Cost Management Source, vet, and qualify high-quality suppliers for components, packaging, and logistics. Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing. Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality. Fulfillment, Logistics & SLA Enforce our SLA: every order ships within 1 business day. Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time. Quality Assurance & Compliance Stand up a robust QA system across incoming, in-process, and final inspections. Define sampling plans, acceptance criteria, and stop-ship triggers. Champion Good Documentation Practices; align workflows with ISO 13485-style rigor. SOPs, Training & Safety Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks. Build role-based training, workstation standards, and audit checklists. Maintain a tidy, safe floor, calibrated equipment, and compliant handling. Software & Automation Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting. Define requirements, write user stories, and own user acceptance testing. Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards. Evaluate/implement WMS; ensure clean and reliable data. Success metrics you'll own SLA hit rate: ≥99% of orders shipped within 1 business day Inventory accuracy: ≥98% (cycle-count verified) First-pass yield (FPY): ≥99% for standard kits Forecast error (MAPE): improving quarter-over-quarter COGS per kit: tracked and trending down with quality intact Basic qualifications 3+ years in operations/supply chain/fulfillment. Proven ownership of inventory systems and aggressive ship-speed SLAs. Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making. Supplier sourcing and budget management experience. Exceptional attention to detail and process discipline; writes and enforces SOPs. Comfortable working in a fast-moving, hands-on environment. Nice to have Experience with WMS implementation, barcode systems, and label/scan/print workflows. Strong scripting (Python/React) ability for lightweight automation and analytics. 3PL management and cold-chain shipping experience. How we work Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips. In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops. Benefits Competitive salary + stock options Medical, dental, and vision coverage Membership to Lifetime Gym 401(k) Weekly company-wide lunches
    $74k-118k yearly est. 2d ago
  • General Manager

    KBW Financial Staffing & Recruiting

    General manager job in Concord, NH

    General Manager - Construction & Infrastructure Services A long-established construction and infrastructure services organization is seeking a hands-on General Manager to oversee all day-to-day operations, drive performance, and lead the business through its next phase of growth. This role requires a leader who thrives in a fast-paced, field-and-office environment and can own responsibility for safety, operations, financial results, and people leadership. Key Responsibilities • Lead as an engaged, visible operational head focused on safety, accountability, and high standards • Oversee revenue, margins, budgeting, and overall financial performance • Direct estimating, bidding, scheduling, project execution, and customer delivery • Build and develop a strong, collaborative management team • Implement and refine processes across estimating, sales, project management, record keeping, reporting, and billing • Manage bid preparation, pricing structures, regulatory specs, project documentation, and digital systems • Review project status, timelines, and costs regularly to improve efficiency and outcomes • Coordinate contract-related activities including bonding, compliance, certifications, change order tracking, and dispute resolution • Maintain consistent communication with public-sector project administrators to support timely approvals and payments • Ensure accurate billing, final quantities, and project close-out reviews • Maintain compliance with annual certifications and regulatory requirements • Report performance updates to ownership in a clear and concise manner • Partner with leadership to shape long- and short-term business strategies • Build strong relationships across customers, field teams, and industry partners • Champion technology adoption to enhance productivity and competitiveness Qualifications • 10+ years of successful leadership in construction or similar operational environments • Prior experience running a business unit with full P&L responsibility • Proven ability to build and guide high-performing teams • Knowledge of roadway, infrastructure, or heavy-civil work preferred • Strong communication skills with customers, internal teams, and external partners • Familiarity with OSHA, EPA standards, DOT specifications, and industry guidelines is beneficial
    $45k-87k yearly est. 2d ago
  • Associate Manager

    New City Microcreamery

    General manager job in Cambridge, MA

    Ice Cream Shop Manager Salary: $60,000/year Full-Time Here at New City Microcreamery, we believe that above all else, its the people who matter most. People believed in us once upon a time, and thats why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and were searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston areasupporting both our scoopers and the continued growth of the New City brand. Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast! Do YouWant to work for a local industry leader with a best-in-class culinary and hospitality brand? Have a passion for creating vibrant, memorable guest experiences? Possess the vision and drive to build, mentor, and inspire great teams? Have excellent attention to detail and enjoy taking on challenges? Think creatively, stay curious, and push for continuous improvement? Refuse to accept mediocrity and want to grow your leadership career as we grow? If sowed love to meet you. Position Overview The Multi-Unit Assistant Store Manager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards. Reliable transportation is required, as this role travels regularly between stores. Key Responsibilities Lead & Inspire Hospitality Deliver warm, memorable guest interactions and champion best-in-class service across all locations. Motivate & Mentor Coach, teach, and develop team members to reach their fullest potential. Drive Financial Performance Support each store in building sales, managing costs, inventory counts, and maximizing profitability. Foster an Of Service Culture Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized. Uphold Genuine Excellence Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment. Requirements 35 years of experience in a hands-on, fast-paced, high-volume environment Previous management, supervisor, or team-lead experience Reliable transportation (required) Experience mentoring and training hourly team members Strong communication skills with the ability to resolve conflict and provide clear direction Ability to work a flexible schedule, including nights and weekends Restaurant experience preferred, but not required Career Advantages Opportunity to expand management experience as New City continues to grow Competitive salary with annual bonus opportunities Comprehensive benefits, including Medical Insurance options Paid time off, paid holidays, and paid training Employee meal benefits Referral program Two company-wide staff outings each year Clear path for advancement within a growing local brand Work Environment Multi-location oversight of New City Microcreamery scoop shops Family-friendly, student-friendly, community-oriented atmosphere About New City Microcreamery Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogencreating our signature smooth, airy texture with tiny ice crystals. Its a unique process, a culinary show, and the heart of our creativity. Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew and yes, free Wi-Fi. Were committed to elevating hospitality and enriching the communities we serve. If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld. Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
    $60k yearly 1d ago
  • Area Business Manager

    Zoetis, Inc. 4.9company rating

    General manager job in Manchester, NH

    States considered: NY, CT, RI, MA, VT, NH, ME Role Description We are seeking a highly capable individual for Area Business Manager (ABM), US Diagnostics Division. Primary responsibilities include leadership and development of colleagues, while utilizing solution coaching, and business planning capabilities to execute overall strategies to maximize sales performance within the assigned geography. The ABM will lead and model Zoetis Core Beliefs within the team and company. This position will require travel throughout the designated geography and may require overnight stays. Leading People Lead and develop all colleagues in Area accordingly based on position. Consistently demonstrate Solution Coaching capabilities Direct the business activities and efforts of the area Diagnostics Sales Consultants (DSC) and Diagnostic Technical Specialists (DTS) to meet objectives set forth by management. Attract, develop, evaluate, differentiate, and retain top talent through recruiting / hiring, ongoing coaching, proactive / effective use of both colleague development and performance management tools. Spend 75% of available time on field-coaching days to help DSCs and DTSs meet performance objectives by strengthening their core capabilities and professional development Demonstrate strong leadership and collaboration across all team members Sales Performance Meet or exceed sales objectives (quota) the Diagnostics business via development and coaching of DSCs and DTSs within targeted area Successfully lead the launch of new products / services /equipment Demonstrate success in other key sales metrics such as growth rates and improving the health of your area business by improving leverage and managing analytical insights reports. Leading the Business Develop annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories individually and the area overall. Coordination and resource allocation of marketing efforts in the area, balancing needs of Diagnostic Sales Consultant and Diagnostic Technical Specialists Handling various administrative and reporting duties, including but not limited to Operating Expenses, Performance management, Performance reviews, etc. Attending and participating in new product launches and periodic regional/area sales meetings. Engage in special projects and other duties as assigned and directed by the Regional Business Director and/or headquarters management. Education and Experience Undergraduate degree (BS/BA) strongly preferred Minimum of 3 years people leader/management experience for external talent Technical Skills Success in previous roles including people leadership and creatively finding opportunities or solving problems to drive sales performance. Excellent communication, interpersonal, business management and computer skills Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build / manage relationships at all levels of an organization. Adept at working in highly fluid, complex, and ever-changing environments. Uses analytics and insights to enhance decision-making and tactical execution across area. Follow-through and attention to detail. Ability to manage assigned expense budgets Customer focused professional demeanor and presentation style. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter Animal Health experience and knowledge of small animal veterinary medicine Diagnostic experience preferred Exhibit willingness to accept and incorporate feedback Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information Proficiency in MS Office (Word, Excel, Outlook, Powerpoint) and ability to learn Zoetis systems Physical Skills Ability/Willingness to travel extensively (50-60%) to manage area personnel and business needs as necessary The US base salary range for this full-time position is $119,000 - 171,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation. This position is also eligible for long-term incentive. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
    $119k-171k yearly 2d ago
  • Operations Manager

    Consolidated Communications 4.8company rating

    General manager job in Greenland, NH

    Classification: Exempt / Non-Bargaining Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Fidium is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Fidium, our employees make the difference. We welcome and value individuals from different cultures, with diverse life and work experiences and educational backgrounds. Responsibilities associated with the installation, maintenance, and construction network elements at inside and outside plant structures and at the customer site. Responsibilities relate to the building, provisioning, installation and maintenance of telecommunications technology serving external customers. Provides planning, analysis, recommendations and work guidance in support of productivity, quality and customer service and provides operations support in multiple areas including: construction, installation and maintenance, central office operations and equipment installation. Support may be specific to a region. Responsible for managing the activities of a department/sub-function with responsibility for financial and/or operational results. Translates functional/operational goals into team goals. Manages implementation of policies, procedures, and programs. Responsible for projects or broad programs. Provides technical leadership and subject matter expertise across multiple large-scale, complex initiatives. Contributes to the development of new concepts, techniques and standards. Regularly interacts with senior management. Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance. Responsibilities Management level responsible for planning, organizing, integrating, coordinating, and controlling the activities of a department and/or functional area. Work may be accomplished through subordinate supervisors or direct management of employees. Accountable for results in terms of costs, budgets, operational goals, and employees. Exercises judgment within broadly defined practices and policies in selecting methods and techniques for obtaining solutions. Act as an advisor and or expert to subordinates for elevated issues and problems. Works on diverse issues that require significant interpretation. Leads large project teams and/or organizational/functional programs. Identifies appropriate resources needed and develops plans/schedules. Acts as a team lead within department, work unit or project and delegates work to team members. May supervise sub-projects or smaller projects. Responsible for projects or broad programs. Provides technical leadership and subject matter expertise across multiple large-scale, complex initiatives. Contributes to the development of new concepts, techniques and standards. Contributes to departmental activities and programs by accomplishing related tasks as needed. Qualifications Possesses a broad knowledge of the area being managed. Understands management techniques with the ability to resolve employee relations issues, performance and rewards issues. Accountable for project or program results. Exercises considerable judgment in developing methods, techniques and evaluation criteria for obtaining results. Work is varied within a sometimes-ambiguous environment. Work requires constant interpretation. Solves a wide range of complex problems. Provides solutions to multiple business or technical issues that have organization-wide impact. Advanced skills within a professional discipline and general knowledge of other areas. Requires independent thinking. Demands full use and application of principles, theories, concepts and technologies. Education & Experience: In order to accomplish the essential duties of this position, a Bachelor's Degree or equivalent is required with a minimum of 3 years' related experience, including 1 year of managerial experience. Benefits Offered We are proud to offer a comprehensive and competitive benefits package: 401(k) matching Medical, Rx, Dental and Vision insurance Disability insurance Flexible spending account Health savings account Life insurance Tuition reimbursement Paid vacation and personal days Paid holidays Employee Assistance Program Annual bonus program to eligible employee's based upon organization performance Salary Pay range (commensurate with skills and experience): $85k - $100k annual salary Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.
    $85k-100k yearly 2d ago
  • Service Manager

    United Rentals 4.5company rating

    General manager job in Everett, MA

    Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management. What you'll do: Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes Staff location adequately based on skills and workload Responsible for R&M, P&L and associated costs/budget Lead, plan, measure and continuous improvement of all service and maintenance performance metrics Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication Other duties assigned as needed Requirements: High School diploma required; trade-school degree a plus; bachelor's degree preferred Valid driver's license with acceptable driving record Extensive Equipment Fleet Maintenance and leadership experience 5 years' service and maintenance experience and a minimum of 3 years supervisory experience Strong motivational and leadership skills Excellent customer service skills Strong knowledge of maintenance accounting and P&L Basic computer skills (Excel) This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures. Compensation Rate: $65,615.00-$108,265.00 Why join us? We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: Paid Parental Leave United Compassion Fund Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Learn more about our full US benefit offerings here. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability. Compensation Range: $78,485.00 - $117,730.00
    $36k-56k yearly est. 3d ago
  • Associate Site Operations Manager

    Greater Lawrence Family Health Center 3.9company rating

    General manager job in Lawrence, MA

    Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking an Associate Site Operations Manager to join our Operations Team. Job Responsibilities and Performance Standards: Assists in the planning, reviewing, monitoring, and directing of the operation and performance of the site. Specifically: by directly supervising the registration area, evening/weekend supervision, and scheduling. Ensures the clinic operates smoothly during the nights and weekends, including managing patient flow, resource allocation and handling unexpected situations or escalations. Makes sure clinician coverage is reviewed ahead of time and identifies any gaps in coverage. Manages and supports PSR staff working evenings and weekends, maintaining high service standards, staff accountability and team morale. Supports the scheduling of acute, walk-in or unscheduled patients. Provides direct supervision and leadership to non-clinical staff onsite during evening and weekend hours. Active participation in the analysis, and problem solving of critical areas affecting the operation of the site. Takes or initiates actions according to selected alternative solutions identified with management team, or as instructed by the Site Operations, Manager (or Director). Plans, executes, and coordinates activities of assigned projects to ensure that goals and objectives specified for program/projects are accomplished in accordance with established priorities. Participates in all necessary meetings, and contributes to the implementation of activities. Communicates effectively will all members of the team to help in the resolution of specific problems or toward the attainment of key results. Anticipates and addresses potential problems and discusses them during appropriate meeting, or with management team; identifies administrative or operational problems and takes corrective action. Oversees, and supervises the activities of the department in the absence of the Site Operations, Manager (or Director). Assigns specific projects, and tasks as required, and evaluates performance. Provides direct support and assistance when requested or required. Assists and gives input to Site Operations, Manager (or Director) in regards to the performance appraisals of staff. Redirects behavior not in line with Health Center guidelines or performance expectations. Evaluations include examples that illustrate statements. Assists with the recruitment and Interview process and recommend applicants for hiring. Ensures adequate orientation and training of each staff member. Assists with communicating performance expectations during orientation and monitors compliance with performance standards. Mentors and trains all staff on the aspect of their job duties. Seeks assistance from and notifies Site Operations, Manager (or Director) of activities, personnel issues, patient problems that may result in complaints or disciplinary action. Assists with the maintenance of time and attendance for staff. Assists Site Operations, Manager (or Director) in collaboration with the Site Nurse Manager in ongoing quality improvement programs and processes to ensure that quality, safety and appropriateness of services are evaluated and monitored, and appropriate actions taken. Assists with the review of incident reports and complaints/problems for trends and risk factors. Takes action to correct situation and educate staff accordingly. Collaborates with other key staff to ensure the availability of adequate equipment and supplies. Helps to foster a positive work environment by monitoring job satisfaction and identifying and supporting staff education and development. Assists with, conducts, and facilitates, various meetings and interactions to ensure Health Center effectiveness. Participates in all scheduled departmental meetings and other center-wide meetings as requested. Works closely with Site Operations, Manager (or Director) to ensure all customer service issues are addressed and resolved. On a regular basis, participate in ongoing quality improvement activities related to individual, team, and organizational performance improvement. Travel between sites may be required. Performs all and any additional duties as assigned. Additional Scheduling Note: Work Schedule: Flexible on which days Monday through Friday they can be onsite, but must include Saturdays and/or Sundays. Qualifications: Experience Five years experience in the health care industry with some experience in a clinical environment. Management/supervision experience strongly preferred. Bicultural/bilingual: English and Spanish highly preferred. Knowledge of Work, Excel, and Visio. Familiarity with Latino Community in Lawrence and commitment to the under-served strongly preferred. Must work well within a multidisciplinary team and have excellent interpersonal, computer and supervisory skills. Must be able to learn from, and teach others. Education BA/BS in health or human services with 5 years of related experience highly preferred. Will consider a combination of education and experience.
    $117k-179k yearly est. 60d+ ago
  • Assistant Manager, Merchandising - Mktstreet Lynnfield

    The Gap 4.4company rating

    General manager job in Lynnfield, MA

    About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $63k-101k yearly est. 47d ago
  • Business Manager, Supply Chain

    Dana-Farber Cancer Institute 4.6company rating

    General manager job in Brookline, MA

    This is a hybrid position with 2-3 days onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) Reporting to the Vice President of Supply Chain, the Business Manager plays a key role in the business management of the Supply Chain Division. Working closely with the Associate VP, Directors, and Senior Managers in the Supply Chain Division, the role provides high level business, analytical, project management, and financial integrity assurance to enhance and optimize DME billing and compliance with Friends Place, support inventory management processes in Supply Chain and Retail Shops. The Business Manager will be responsible for identifying, planning and managing effective billing in accordance with federal, state and payor guidelines. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **Primary Duties and Responsibilities:** - Oversees all aspects of financial and business analytics. Develops financial performance objectives, ensures successful implementation, maintains key metrics, and dashboard reports that will regularly inform leadership of supply chain financial performance. - Develops and manages the supply chain budget, including forecasting and reporting. Performs complex financial analyses and presents results to leadership. Recognizes and devises strategies to improve financial performance. Coordinates regular financial reports to leadership. - Under direction of Supply Chain leadership and institutional contracting officers, consults and participates in the negotiation of contracts and other agreements impacting expense, reimbursement, or revenue. - Manages billing operations for Friends Place in collaboration with the office of general counsel, revenue cycle, and billing compliance and Supply Chain leadership. Ensures compliant and timely billing practices for services and supplies provided or sent out by Friends Place. Performs and documents routine billing audits. Stays abreast of current trends in DME billing and compliance. - Develops and maintains effective collaborative working relationships with internal and external clients, business partners, and vendors. - May manage or participate in special projects. - Performs other related duties as required. **Knowledge, Skills and Abilities:** - Strong understanding of accounting, retail operations, and DME regulatory requirements. - Excellent financial management and analytical skills. - Proven leadership and team management abilities. - Strong communication and interpersonal skills. - Demonstrated ability to function as a team leader as well as a team member; ability to foster an inclusive and equitable work environment. - Ability to identify systemic approaches to solving problems in a fast-moving, constantly changing environment; ability to manage complex issues and workflows and make decisions. - Ability to ensure all plans and programs are following Federal, State, and private accrediting agencies. - Proficient in relevant software and technology including Microsoft Office programs (Word, Excel, PowerPoint). - Knowledge of Epic scheduling and charge processing. **Minimum Job Qualifications:** Bachelor's degree in business administration, healthcare management, or related field required. Master's degree in healthcare administration preferred. 5 years of relevant experience in analytical, accounting, revenue cycle, and/or process improvement roles required. Supply Chain operations including inventory and P2P experience strongly preferred. Knowledge of Durable Medical Equipment coding, billing systems, and compliance preferred. Basic knowledge of CMS, Medicare, Medicaid, and commercial insurance billing principles preferred. **Supervisory Responsibilities:** None **Patient Contact:** No At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $94,300.00 - $110,700.00
    $94.3k-110.7k yearly 17d ago
  • Commercial Business Manager

    Roto-Rooter 4.6company rating

    General manager job in Marlborough, MA

    Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited! Roto-Rooter has an opportunity available for a Commercial Business Manager at our Boston North branch located in Marlborough, MA. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team. The salary range for this position is $85,000-$95,000, depending on experience. There is also opportunity for a branch performance based bonus. Responsibilities Your responsibilities will also include but not limited to: Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs. Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals. Join local trade associations and participate in tradeshows and events when applicable. Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals. Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work. Develop relationships with customers to build customer loyalty. Requirements Highschool diploma or equivalent At least 5 years of sales and management experience. Commercial Sales experience with proven year-over-year record of successful development and growth of a territory. Must posess sound problem-solving skills and good communication skills. Valid driver's license with acceptable driving record according to company policy. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Not ready to apply? Connect with us for general consideration.
    $85k-95k yearly Auto-Apply 41d ago
  • Office Admin/Operations Manager

    Chelmsford 4.2company rating

    General manager job in Lowell, MA

    About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day. We are hiring a dynamic office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement. About you:Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, and growth minded. You are passionate about being part of an entrepreneurial organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company. Compensation: $14.00 - $16.00 per hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - MA - Chelmsford is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $14-16 hourly Auto-Apply 60d+ ago
  • Assistant Bar Manager

    The Rail Trail Flatbread Co

    General manager job in Hudson, MA

    All American flatbread restaurant & bar looking to add a team member who has significant bar experience. This position would include assisting the bar manager with administrative duties such as inventory and invoicing as well as working front of house shifts. We are a hard working team that is dedicated to delivering a top notch guest experience. Must be energetic, personable and enjoy working with a team. Do you love cocktails and craft beer and want to learn more? This is the perfect place to do that. As a member of our team you will learn about production methods and differentiating factors of various spirits, the history of classic cocktails, how to build a balanced cocktail, and so much more!
    $43k-63k yearly est. 60d+ ago
  • Assistant Bar Manager

    Less Than Greater Than

    General manager job in Hudson, MA

    High end cocktail bar looking to add a team member who has significant bar experience. This position would include assisting the bar manager with administrative duties such as inventory and invoicing as well as working front of house shifts. We are a small hard working team that is dedicated to delivering a top notch guest experience. Must be energetic, personable and enjoy working with a team. Do you love cocktails and want to learn more? This is the perfect place to do that. As a member of our team you will learn about production methods and differentiating factors of various spirits, the history of classic cocktails, how to build a balanced cocktail, and so much more!
    $43k-63k yearly est. 60d+ ago
  • General Manager - Store Operations

    New City Microcreamery

    General manager job in Arlington, MA

    Ice Cream Shop Manager Salary: $60,000/year Full-Time Here at New City Microcreamery, we believe that above all else, its the people who matter most. People believed in us once upon a time, and thats why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and were searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston areasupporting both our scoopers and the continued growth of the New City brand. Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast! Do YouWant to work for a local industry leader with a best-in-class culinary and hospitality brand? Have a passion for creating vibrant, memorable guest experiences? Possess the vision and drive to build, mentor, and inspire great teams? Have excellent attention to detail and enjoy taking on challenges? Think creatively, stay curious, and push for continuous improvement? Refuse to accept mediocrity and want to grow your leadership career as we grow? If sowed love to meet you. Position Overview The Multi-Unit Assistant Store Manager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards. Reliable transportation is required, as this role travels regularly between stores. Key Responsibilities Lead & Inspire Hospitality Deliver warm, memorable guest interactions and champion best-in-class service across all locations. Motivate & Mentor Coach, teach, and develop team members to reach their fullest potential. Drive Financial Performance Support each store in building sales, managing costs, inventory counts, and maximizing profitability. Foster an Of Service Culture Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized. Uphold Genuine Excellence Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment. Requirements 35 years of experience in a hands-on, fast-paced, high-volume environment Previous management, supervisor, or team-lead experience Reliable transportation (required) Experience mentoring and training hourly team members Strong communication skills with the ability to resolve conflict and provide clear direction Ability to work a flexible schedule, including nights and weekends Restaurant experience preferred, but not required Career Advantages Opportunity to expand management experience as New City continues to grow Competitive salary with annual bonus opportunities Comprehensive benefits, including Medical Insurance options Paid time off, paid holidays, and paid training Employee meal benefits Referral program Two company-wide staff outings each year Clear path for advancement within a growing local brand Work Environment Multi-location oversight of New City Microcreamery scoop shops Family-friendly, student-friendly, community-oriented atmosphere About New City Microcreamery Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogencreating our signature smooth, airy texture with tiny ice crystals. Its a unique process, a culinary show, and the heart of our creativity. Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew and yes, free Wi-Fi. Were committed to elevating hospitality and enriching the communities we serve. If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld. Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
    $60k yearly 1d ago

Learn more about general manager jobs

How much does a general manager earn in Manchester, NH?

The average general manager in Manchester, NH earns between $34,000 and $117,000 annually. This compares to the national average general manager range of $40,000 to $126,000.

Average general manager salary in Manchester, NH

$63,000

What are the biggest employers of General Managers in Manchester, NH?

The biggest employers of General Managers in Manchester, NH are:
  1. Taco Bell
  2. Fixed Asset Accountant In King of Prussia, Pennsylvania
  3. Imagefirst
  4. Legend Holdings
  5. Playa Bowls
  6. Highgate Hotels
  7. Milton CAT
  8. Qdoba
  9. Two Men and a Truck
  10. 37008 Jersey Mike's Londonderry
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