Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.
Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.
We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!
As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success.
What we ask of you:
Department Management:
Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office
Ensure departments meet or exceed sales and profit targets
Maintain high standards of sanitation and safety, ensuring compliance with all regulations
Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department
People Development and Diversity:
Direct, oversee, and evaluate the training completion of all Customer Service department team members
Monitor and evaluate associate performance and ensure associates have development plans to support professional growth
Foster a culture of diversity and inclusion within the team
Engage and retain associates by fostering a positive work environment
Labor Relations:
Manage labor relations to ensure compliance with company policies and labor laws
Address and resolve employee issues and grievances in a timely and effective manner
Customer Service Excellence:
Cultivate a culture of excellence in customer service, providing best-in-class service
Ensure customers experience a well-stocked store with the freshest product offerings
Support team members in their training to consistently deliver exceptional customer service
Operational Efficiency:
Monitor and analyze key performance metrics related to customer service and sales
Identify opportunities for process optimization and implement solutions to enhance operational performance
Manage departmental budgets, expenses, and financial targets to achieve profitability goals
Compliance and Safety:
Ensure all departments comply with company policies and regulatory requirements
Conduct regular safety audits and training sessions
Maintain a clean and safe working environment for all associates
Community Engagement:
Actively engage with the local community to understand their needs
Develop and maintain positive relationships with community organizations, schools, and other stakeholders
Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact
What you bring to the table:
1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office
Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
Highly motivated, results-oriented, and a self-starter with a proven track record of success
Strong ability to influence and communicate effectively across different functions
Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
High level of customer service skills, with a genuine passion for exceeding customer expectations
Creative and strategic thinking abilities to drive innovation and continuous improvement
Effective organizational and time management skills to ensure efficient operations
Ability to work flexible hours, including weekends and holidays
What we bring to the table:
Culture committed to celebrating diverse backgrounds and experiences
Comprehensive benefits
Opportunities for professional development and career growth
Associate discounts
Team of associates dedicated to serving our local customers and supporting our communities
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.
The salary range for this position is $64,800-$97,200
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
$64.8k-97.2k yearly 2d ago
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Regional Manager
Hilti (Canada) Corporation 4.0
General manager job in Boston, MA
Relationships That Drive Results. Success That Lasts.
The Regional Manager (RM) leads, motivates, and inspires a diverse team of Account Managers through implementation and execution of organizational strategies in a pre‑determined geography/region. This leader cultivates a high‑performance culture by coaching, developing, and empowering their team to achieve their full potential and leads initiatives to increase engagement and retention. This role spends up to 70% of the time with their team and customers in the field to deliver on their region's key performance indicators (KPIs) as defined by the Market Organization (MO).
This position will support Eastern Massachusetts, Rhode Island, Southern New Hampshire, and the Hartford area.
What You'll Bring
Bachelor's degree, preferably in engineering, business, or a relevant field, or equivalent relevant experience (required).
Minimum of three (3) years' experience in a direct people‑leader role (required).
Strong presentation, communication, and interpersonal skills.
Experience in coaching Time and Territory Management (TTM), including zoning a territory by previous customer sales and future potential, creating/owning daily schedule, and sales productivity tools.
Experience coaching salespeople how to identify and select top potential accounts within a sales territory and manage, analyze, and develop business plans of customer database to effectively maintain and grow sales.
Proficiency in C‑Suite sustainable value‑based selling.
Ability to collaborate and communicate effectively in‑person and virtually in a matrix organization.
Experience in managing and maintaining company assets.
Competency in Microsoft (MS) programs (Excel, PowerPoint, Outlook, Teams, and Word) and prior experience coaching on how to use MS programs.
Competency in SFDC preferred.
Legal Notice
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Combination of home office, meetings, driving company vehicle to make sales calls at customer offices, and making jobsite visits will be required. Occasional overnight travel may be required.
Adverse Working Conditions
Job requires walking on construction sites and uneven surfaces, as well as climbing scaffolding, ladders, and stairs during all seasons of the year.
Depending on geography, employees may be exposed to adverse heat or cold.
Construction jobsites may also expose Regional Managers to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites.
Safety Equipment Required
Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, OSHA, and General Contractors.
Physical Requirements
Must be able to walk on construction projects, climb scaffolding, and lift and carry up to 65 pounds of Hilti product.
Regional Managers are required to demonstrate how to properly operate Hilti construction tools and how to properly install Hilti construction fasteners.
Must have valid U.S. driver's license and comply with Hilti North America Fleet Safety Policy requirements.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
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$151k-252k yearly est. 4d ago
Regional Grid Interconnection Manager
Nexamp Inc. 3.5
General manager job in Boston, MA
A leading renewable energy company is seeking a Grid Integration Manager to lead a team focused on innovative energy solutions. This role requires strong project management skills and the ability to drive integration of renewable energy projects. Candidates should have at least 5 years of experience in engineering or project management and a passion for sustainable energy practices. The position is hybrid and based primarily out of Boston, MA.
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$150k-257k yearly est. 5d ago
Regional Manager, Signature, Aviation
Libertycsllc
General manager job in Boston, MA
About Liberty:
Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. For more information, visit our website ******************************
Overview:
The Regional Manager is responsible for leading, mentoring and collaborating with Project Managers to oversee and supervise the overall performance of his/her projects. The Division Manager serves as a valuable resource for the operations staff in areas of project team performance, client relations, contract negotiations and compliance, trade partner management, schedule and budget management, compliance with company safety and quality standard operating procedures, and work acquisition strategies.
This individual must be an exceptionally strong leader, communicator and advocate for team collaboration and innovation, and must have the ability to lead, manage, cultivate and mentor team members to promote their professional growth. This individual must also be an experienced construction management professional and leader, since the employee may be assigned as the senior constructional professional on multiple building construction projects.
Responsibilities
Overall Focus:
Work with Operations leadership team to set the business direction and strategy for the General Conditions Division in the Northeast Region
Oversee execution of the region's goals as outlined in the group's business plan; develop portions of business plan for roll up into consolidated division business plan
Develop divisional expertise, serve as regional market expert; share market knowledge with leadership and division
Ensure corporate vision and strategies are communicated to Project Managers by their teams
Work Acquisition and Client Management:
Lead work acquisition team in pursuits
Identify and cultivate new client relationships; develop relationship with, and have the pulse of, existing clients
Direct the strategy and content of group proposals and/or presentations
Recommend operational improvements to the COO
Ensure client satisfaction through formal informal (client interaction, community events, etc.) channels
Assist in strategic subcontractor, vendor management
Actively participate in industry events and associations
Sector P&L Management:
Review and analyze weekly financial reports on projects; provide guidance and direction to Project Executives
Review and Sign-off on all monthly billing submitted to client, to ensure accuracy and proper organization
Ensure appropriate financial projections for each project and implement strategies to achieve goals
NOI forecasting and maintenance projections
Revenue and income commitments
General Conditions G&A planning and management
Risk management
Cash flow
Contracts to prescribed limits
Coordination of legal matters
Development of People:
Seek out and recruit key staff
Evaluate team performance and provide direction
Build future leaders through mentoring
Support training and curriculum development and planning
Create sector organizational structure and staffing
Career pathing
Development
Retention
Preconstruction:
Oversee preconstruction efforts on all General Conditions projects in the SE Region
Develop and submit billable rate sheets for any new projects
Develop and submit Labor Budgets for any new projects
Construction Operations:
Ensure division's projects are set up for success, consistent with the forecast, P&L, and individual project budgets as outlined in the group's business plan
Ensure all construction activities are consistent with Liberty's Standard Operating Procedures
Conduct weekly meetings with Project Managers and entire team to review division's performance in its entirety
Review schedule updates and participate in monthly meetings with COO
Review monthly KPIs, evaluate trends and drive improvement
Ensure performance corrections are implemented to achieve client satisfaction
Ensure that Employee labor classes, wages, benefits, and billable rates are consistent with company guidelines
Ensure that all employee labor classes, benefits, and billable rates are accurate and that any changes are communicated to the accounting team
Oversee the operations and profitability of the Southeast General Conditions Warehouse, for both materials and rentals
Qualifications
Bachelor's Degree
5-10 years of Commercial business development and operations experience in the construction industry ideally within assigned region
A deep understanding of the business of the clients within the Southeast Region
Demonstrated leadership skills, highly positive outlook, flexible, team building experience
Must possess Liberty's Core Values: Passion, Integrity, Hard Work and Professionalism
Energetic, enthusiastic self-starter with excellent verbal and written communication skills and an eye for detail
Outstanding team player with excellent interpersonal skills
Ability to work in a fast paced environment
Working Conditions
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.
EEO Statement
Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Liberty.
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$99k-171k yearly est. 1d ago
Sr. Manager, CMC Operations
Aktis Oncology
General manager job in Boston, MA
Aktis Oncology is a biotechnology company pioneering the discovery and development of a new class of targeted alpha radiopharmaceuticals to treat a broad range of solid tumor cancers. Founded and incubated by MPM Capital, the company has developed proprietary platforms to generate tumor-targeting agents with ideal properties for alpha radiotherapy. Designed for high tumor penetration and long residence time, Aktis Oncology's molecules will quickly clear other areas of the body, thereby maximizing tumor elimination while minimizing side effects of treatment. This approach would enable clinicians to visualize and verify target engagement prior to exposure to therapeutic radioisotopes.
Aktis Oncology is seeking a dynamic and results-driven Senior Manager to support projects and initiatives that align people, processes, and technology to drive strategic outcomes within the CMC Operations organization. The SPM will be responsible for creating and maintaining integrated project plans and ensuring project deliverables. This role is ideal for someone who thrives in a fast-paced environment, excels at stakeholder engagement, and has a passion for optimizing workflows and implementing innovative solutions. This role will be reported to the Director of CMC Operations.
Responsibilities
This role will drive several areas of strategic importance to Aktis:
People & Project Leadership
Project Management: Collaborate with Business Owners, develop and track project plans, focusing on timely delivery, identify critical path activities and manage detailed project schedules, budgets, and execution plans across teams
Budget & Expense Management: Track accruals against approved CMC Ops budgets and interface with Finance team to ensure changes in budgets are captured in the forecast models.
Stakeholder management: Facilitate communication and ensure alignment for project success. Set meeting agendas, provide clear project reporting and following-through on action items, and tracking decisions
Risk Management: Foster a culture of risk awareness. Identify risks, implement mitigation strategies and contingency planning to keep programs on track. Identify, assess, and mitigate project risks and issues to maintain project quality and delivery.
Process Optimization/Continuous Improvement
* Identify and implement process improvements to enhance project delivery, team operational efficiency and performance. Contributes to the best practices of project management and departmental operations to support continued success and evolution of the department.
Technology Enablement
* Evaluate and recommend tools and platforms to enhance productivity and collaboration. Partner with IT and business units to implement technology solutions.
Qualifications
Bachelor's degree in Engineering, Science, or Information Systems (8+ years of multi-disciplinary relevant experience) or Master's degree (6+ years). Pharmaceutical/biotech industry experience is a plus
MBA, PMP Certification or equivalent is a plus.
Minimum 5 years of experience in project management, leading cross-functional teams in a technical or engineering environment.
In-depth knowledge in drug development and manufacturing processes for pharmaceuticals.
Leadership Skills: Strategic thinker with analytical and problem-solving abilities to synthesize information into meaningful insights; excellent communication and interpersonal skills to engage stakeholders for better outcomes. Ability to manage conflicts, navigate ambiguous challenges and drive clarity.
Proven experience managing projects that span people, process, and technology domains. Proven to be thorough, organized and detail-oriented. Ability to manage multiple priorities/projects, ensuring deadlines, budgets and status updates.
Project/Operation Management Expertise: Demonstrated knowledge of project management theory and practice. Proficiency with project management practices, methodology and tools (e.g. Smartsheet, MS Project, Jira, Power BI, PPM platforms, Office Timeline or similar).
Strong knowledge of digital platforms, IT Tech savvy and experience in digital transformation/ automation technologies is a plus.
Strong desire to be part of a mission‐oriented company leading transformative change for patients.
Proven demonstration of transparent communication and fostering open and diverse debate.
Ability to work with agility and manage ambiguity.
Personifies positive energy and exemplifies respect.
Aktis Oncology is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Aktis Oncology is committed to promoting and maintaining a work environment in which all applicants, employees, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
$118k-166k yearly est. 6d ago
Patient Care Asst (PCA) - Cardiac Tele FT Nights
Saint Vincent Hospital 4.7
General manager job in Worcester, MA
The Patient Care Assistant (PCA) provides basic patient care under the supervision of nursing personnel, supporting patient hygiene, vital signs monitoring, and comfort needs. Responsibilities include assisting with personal hygiene, food service, and maintaining cleanliness of patient areas and supplies. The role requires a high school diploma or GED and relevant certifications such as CPR and PCA license, working primarily night shifts in a healthcare setting.
Up to $5,000 Sign-on Bonus Based on Eligibility
Assists nursing service personnel with a variety of patient care activities and related services necessary in caring for the personal needs and comfort of patients. Assists with personal hygiene, takes vital signs, and changes bed linens. May serve and collect food trays, provide for between-meal nourishment, and clean, sterilize, store, and prepare other supplies. Has knowledge of commonly used concepts, practices, and procedures within a particular field.
• Minimum Requirements
- Education: High school diploma or GED.
- Certifications: CPR; CNA license, home health certification, or PCA certification
Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under immediate supervision.
Typically reports to a registered nurse or supervisor.
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Keywords:
Patient Care Assistant, PCA night shift, vital signs monitoring, personal hygiene assistance, patient comfort care, CNA certification, CPR certified, healthcare support, nursing assistant duties, patient hygiene
$29k-34k yearly est. 2d ago
SALT Manager: State & Local Tax Strategy & Compliance
BDO USA 4.8
General manager job in Boston, MA
A leading accounting firm in Boston seeks a Sales & Use Tax Manager to advise clients on tax regulations and compliance. The role involves significant client interaction, managing tax-related issues, and supervising tax professionals. Ideal candidates should have a Bachelor's degree, a minimum of four years in state and local tax, and strong communication skills. This position offers competitive pay and opportunities for career advancement within a supportive culture.
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$98k-126k yearly est. 1d ago
District Manager
DSI Systems Inc. 4.0
General manager job in Boston, MA
About DSI
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns.
You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience.
Responsibilities Team Leadership & Development
Lead, mentor, and support RSS across multiple national retail locations.
Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training.
Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support.
Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics.
Identify skill gaps and develop individualized coaching plans to drive employee growth and performance.
Customer Experience Excellence
Ensure RSS deliver professional, friendly, and accurate support to AT&T customers.
Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns.
Champion best practices in de‑escalation, customer engagement, and technical support.
Monitor customer experience trends and deploy corrective coaching or process improvements as needed.
Retail Partner Engagement
Act as the senior AT&T specialist for store leadership across your district.
Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards.
Guide RSS on building strong relationships with retail staff and third‑party labor.
Address partner escalations quickly and professionally to preserve trust and operational flow.
Operational Excellence
Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations.
Review and validate RSS documentation, system usage, and accuracy of customer account handling.
Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency.
Analyze performance reports to identify trends, opportunities, and areas for operational improvement.
Cross‑Functional Collaboration
Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams.
Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points.
Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner.
Required Skills & Qualifications
3+ years of experience leading teams in retail, customer service, or wireless communications.
Exceptional coaching, communication, and team‑development skills.
Strong ability to manage escalated situations with professionalism and composure.
Proficiency in navigating multiple systems and analyzing performance data.
Highly organized, detail‑oriented, and capable of managing operations across several locations.
Ability to travel between stores throughout the district as required.
Ability to work flexible hours including evenings, weekends, and holidays.
Preferred Qualifications
Previous district or multi‑site leadership experience.
Background in wireless communications, retail customer service, or technical support.
Experience partnering with third‑party labor or working within a national retail environment.
Benefits
Competitive Salary of $100,000 annually
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching
Paid vacation, personal/sick days, and bereavement time
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
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$100k yearly 1d ago
Business Manager, Investment Team
Partners Capital 4.4
General manager job in Boston, MA
Founded in 2001, Partners Capital is a Global Investment Office acting for distinguished endowments and foundations, senior investment professionals and prominent families across the globe. With $70B+ in assets under management, the firm constructs customized investment portfolios for its clients tapping into its deep network of partnerships with what we consider exceptional asset managers across all major asset classes. Clients include Syracuse University, Sesame Workshop, INSEAD Business School, New York's Metropolitan Opera, San Francisco Symphony, Eton College, Colorado College, several Oxford and Cambridge University Colleges, several family offices around the world, and senior executives from leading global investment firms. The firm employs more than 350 people across its eight offices located in Boston, New York, London, San Francisco, Paris, Singapore, Hong Kong and Dallas.
Partners Capital is diverse and inclusive, in people and in thought. Our meritocracy is enabled by fostering a truly inclusive and collaborative culture. We are proud to be an equal opportunity employer where diverse perspectives, backgrounds and experiences are valued.
Position Description
Reporting to a Client CIO Partner, this business embedded Talent Manager role will focus on reactive and proactive team and account staffing for business and client needs, identifying and partnering with the Human Resources team on skills-based, professional and career development, act as the point of contact for early career hiring programs and fully engage in lateral hiring processes, as well as the own the mentor program.
Key Responsibilities include, but not limited to:
Strategic Organizational Design:
Partner with the Head of North America to design and evolve the organizational/team structure aligned to regional growth strategy, priorities, and operating model.
Assist with strategic workforce planning initiatives to ensure the right capabilities, roles, and capacity are in place to meet short- and long-term business objectives.
Help assess team effectiveness and recommend changes to improve decision-making, scalability, and collaboration.
Analyze talent, performance, and cost data to inform org design decisions and scenario planning.
Internal Staffing Needs and Management - Client and team staffing responsibilities:
Allocate resources to Client account teams balancing workload, skill sets, and client demands to ensure accounts have the right people, preventing burnout while maximizing firm efficiency and career progression.
Manage capacity, push back on unrealistic people demands, and facilitate career growth for early career team members by giving them quality and growth experience.
Actively monitor team member workload, skill development, and burnout levels.
Constantly assess team availability versus incoming new business, often pushing back on senior staff as appropriate.
Ensures teams have necessary headcount and the right talent for urgent or complex tasks; staff planning.
External Hiring Needs - Team staffing responsibilities:
Partner with Talent Acquisition team to identify, assess, sell, and hire top talent for early career and lateral business needs.
Team performance optimization and development:
Assists in designing talent development strategies that grow people through experiential learning, on-the-job exposure, and targeted education, building high-performing teams.
Create stretch assignments and project-based learning experiences aligned to business priorities.
Ensure right mentor pairs are established, set expectations, and monitor effectiveness.
Manage intern and analyst programs to included recruiting, hiring, onboarding, performance management, etc.
Key responsibilities may be assessed and are subject to change from time to time based on the needs of the business. The individual may be required to work overtime as needed.
Additional responsibilities include:
Responsible for ensuring all information security processes, policies and procedures are adhered to and any issues or concerns are raised with the Cyber Security team.
Ensure full compliance with all local data protection regulations and privacy controls, and any related issues are raised via the appropriate channels.
Qualifications / Attributes
Required:
Bachelor's degree required with 7-10 years of experience in financial services.
Business role experience embedded in organization with a focus on building and managing high performing teams. Experience managing business led people/talent programming in matrixed organizations.
Ability to translate business strategy into capability and talent needs.
Strong stakeholder management and consensus-building skills.
Experience managing talent in results-driven, high-accountability environments.
Ability to calibrate performance across teams via incentives and metrics.
Navigate compensation, promotion, and recognition in pay-for-performance cultures.
Highly strategic, organized, and detail-oriented, with the ability to manage multiple priorities and deliver under pressure in fast-paced environments.
Benefits and Compensation
Partners Capital is committed to being a great place to work. We are focused both on wellbeing and professional growth. You can expect professional development and career progression opportunities, competitive compensation, exceptional benefits, and a flexible “results-focused” working model. Our benefits package includes medical, dental, and vision insurance, short and long-term disability insurance, life insurance, flexible spending accounts, commuter benefits, paid time off and a 401(k) plan with employer matching. The Firm also supports global philanthropy via a charity program and volunteer day. In addition, we champion a variety of wellness and social events. We also support the pursuit of professional certifications such as the Chartered Financial Analyst (CFA), Chartered Alternative Investment Analyst (CAIA), etc.
Massachusetts requires Partners Capital to include a reasonable estimate of the base salary range for this role. This base salary range is specific to individuals applying to work in our Massachusetts office and takes into account a number of factors. A reasonable estimate of the base salary range for this role in Massachusetts is $160,000 to $250,000. The base salary offered will be determined on factors such as experience, skills, training, certifications, and education. Decisions will be determined on a case-by-case basis.
The base salary is one element of our competitive compensation package. In addition to the base salary, this position may be eligible for performance-based incentives and our profit share program.
Contact Details
Please send your CV to *************************************** with the subject: Business Manager
.
Further information about Partners Capital is available on our website *********************
For all California residents, please click here to view the Partners Capital California Applicant Privacy Notice
$160k-250k yearly 1d ago
Department Manager - Civil/Site
Hilgartwilson, LLC 4.1
General manager job in Boston, MA
Colliers Engineering & Design is seeking a Department Manager to lead our Civil/Site team in Boston, MA! The Department Manager is responsible for the professional, technical, management, marketing, administrative and financial aspects of their department and represents firm as expert in their specific department field. Manages the department in order to provide cost effective services to various department managers, project managers, staff and other employees in a manner which produces an adequate profit for the company.
Join our Civil/Site team and build your career alongside the best our industry has to offer. Whether facilitating a large warehousing complex, all-star sporting arena, residential development, or planning a mixed-use establishment in a downtown business district, joining Colliers Engineering & Design will accelerate YOUR success!
Responsibilities
Provides leadership, strategic/managerial direction, and guidance for a discipline to achieve established financial and growth goals for the discipline.
Has primary responsibility for overall productivity, profitability, client satisfaction, and quality of work throughout the discipline.
Develops, executes, and leads discipline marketing and business development strategies in collaboration with the Corporate Marketing and Business Development teams.
Evaluate and monitor proposal development and contract execution throughout the discipline ensuring compliance with Company standard operating procedures.
Evaluate and monitor billing and collections throughout the discipline ensuring compliance with Company standard operating procedures while meeting or exceeding discipline financial goals.
Serves as a resource for the leadership team throughout the discipline.
Consistently monitors the backlog of work and the sharing of resources within the discipline, maximizing staff utilization. Reviews staff utilization regularly and promptly addresses staff not meeting utilization goals.
Actively involved with business development and the cross-selling of all company services.
Prepares for the future state of the discipline through succession planning in a timely manner.
Holds people managers within the discipline accountable for fostering staff professional development, monitoring staffing/recruiting activity, and effectively managing employee relations.
Complies with and ensures others' compliance with all CED policies and procedures, including but not limited to the Health and Safety Program.
Collaborates with the Discipline Safety Coordinator on implementing and complying with the Health and Safety Program as it specifically relates to their discipline.
Travels (via car or airplane) regularly to the various regions and offices.
Salary: $150,000 - $215,000 per year (depending on qualifications)
Qualifications
Bachelor's Degree in a related field.
15+ Years of progressive leadership and managerial experience in related field.
Professional Engineer licensure (P.E.)
Demonstrated effective leadership across large groups of employees.
Ability to read, write and understand English for purposes of comprehending written job-related communications and verbal instructions and interactions.
Excellent communication skills.
Strategic thinking.
Effective delegation skills.
Collaboration.
Ability to hold others accountable.
What We Offer
At Colliers Engineering & Design, our people are our most important resource. That's why we are committed to providing all our employees with a safe, comfortable work environment, potential for career advancement, and the ability to impact society through their projects as well as Company sponsored activities.
This dedication begins with supporting a work life balance through a generous compensation package that includes: company paid medical, dental, and vision coverage; paid pregnancy disability leave; short- and long-term disability insurance; life insurance; a company-matched 401(k)/Roth; paid time off that includes parental and military leave; employee referral and professional license bonuses and a straight time policy that compensates exempt employees for billable hours worked in excess of 40 billable hours within a work week.
We have also created an internal culture that provides the resources and technology needed to encourage personal and professional growth opportunities through reimbursement for education; a free in-house resource for hundreds of educational and self-enrichment courses; mentorship program; wellness program; Women's Organization and ongoing philanthropic opportunities.
Apply today to learn how you can join our team of professionals, so we can help you Accelerate Your Success!
#J-18808-Ljbffr
$69k-97k yearly est. 5d ago
Station Manager
Global Elite Group 4.3
General manager job in Boston, MA
Station Manager - Aviation Security (Boston Logan International Airport)
Company: Global Elite Group
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services.
Our team is at the forefront of homeland security, safeguarding critical infrastructure and ensuring seamless airport operations at some of the largest and busiest airports in the country.
Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Compensation & Benefits:
Salary range $70,000-$72,500 plus discretionary year-end bonus
Medical, Dental, Vision Benefits (plus AFLAC options)
Paid Time Off (PTO)
Employee engagement, professional development, and opportunities for advancement
Work environment that balances challenge with support, helping you identify strengths and grow your career
Opportunities for community service and civic engagement
Position Overview:
The Station Manager is a leadership role focused on ensuring safe, secure, and efficient airport operations. Reporting to the Regional Director of Northeast Operations, the Station Manager will oversee day-to-day security operations, ensuring compliance with regulations, effective staffing, and a positive team culture.
This position is ideal for an experienced Security Manager or Operations Manager with strong leadership skills, deep knowledge of aviation and airport security procedures, and the ability to thrive in a fast-paced environment.
The successful candidate will be:
Security-minded, with strong analytical and problem-solving skills.
Skilled in operations management, staffing, and scheduling.
Effective in communicating with employees, clients, and law enforcement or government agencies.
Experienced in applying security management protocols to ensure compliance and safety.
Responsibilities:
Oversee daily airport operations, including staffing and post coverage.
Take proactive steps to ensure a safe and secure environment for employees and contractors.
Conduct walk-throughs, security inspections, and daily briefings in coordination with the operations supervisors.
Document staff performance, attendance, and apply corrective measures per HR policies.
Review operational reports, time and attendance, and ensure payroll accuracy.
Implement cost-effective practices across the station while maintaining high-quality service.
Ensure compliance with all reporting procedures and effectively communicate updates to staff.
Administer training (initial and recurrent) for security personnel and provide corrective coaching as needed.
Safeguard company assets, including equipment and vehicles.
Deliver exceptional customer service to clients, maintaining positive professional relationships.
Qualifications:
Previous management experience required (aviation, airport, security, or operations strongly preferred).
High School Diploma or equivalent required
Must be at least 21 years old.
Valid driver's license with clean driving record.
Legal authorization to work in the United States.
Ability to pass all required initial and recurrent training classes and exams.
Eligible to obtain an airport badge with customs seal (requires DHS 10-year verifiable background check, TSA security threat assessment, and criminal history check).
Why Join Us?
At Global Elite Group, we offer a dynamic and collaborative work environment where your expertise will directly contribute to the company's success and growth. You'll have the opportunity to lead a high-impact function while driving key initiatives that ensure we continue to uphold our commitment to quality, safety, and excellence.
$70k-72.5k yearly 3d ago
Operations Manager
RCM Technologies, Inc. 4.2
General manager job in Norwood, MA
Permanent Placement
Title: Operations Manager
Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus
:
Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth.
Position Description:
Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities.
Responsibilities:
Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production.
Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth.
Completes resource planning and proactively identifies resource gaps.
Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization.
Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings.
Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives.
Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures.
Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities.
Qualifications:
Minimum 5 years of people management experience, preferably in the medical device industry.
Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ).
Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies.
Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus.
Able to actively listen, flex communication style, and respond with empathy.
Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization.
Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills.
Demonstrates good financial and business acumen, able to manage financial expenses and budgets .
Education & Certifications:
BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus.
Benefits:
401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing
Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days
Equal Opportunity Employer:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.
About RCM:
RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.
Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$170k yearly 3d ago
Operations Manager
Siphox Health
General manager job in Burlington, MA
About the role
SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied.
What we're looking for
A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail.
Responsibilities
Inventory, Forecasting & Yield
Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy.
Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels.
Track on-time, in-full performance and keep aging orders near zero.
Supplier & Cost Management
Source, vet, and qualify high-quality suppliers for components, packaging, and logistics.
Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing.
Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality.
Fulfillment, Logistics & SLA
Enforce our SLA: every order ships within 1 business day.
Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time.
Quality Assurance & Compliance
Stand up a robust QA system across incoming, in-process, and final inspections.
Define sampling plans, acceptance criteria, and stop-ship triggers.
Champion Good Documentation Practices; align workflows with ISO 13485-style rigor.
SOPs, Training & Safety
Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks.
Build role-based training, workstation standards, and audit checklists.
Maintain a tidy, safe floor, calibrated equipment, and compliant handling.
Software & Automation
Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting.
Define requirements, write user stories, and own user acceptance testing.
Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards.
Evaluate/implement WMS; ensure clean and reliable data.
Success metrics you'll own
SLA hit rate: ≥99% of orders shipped within 1 business day
Inventory accuracy: ≥98% (cycle-count verified)
First-pass yield (FPY): ≥99% for standard kits
Forecast error (MAPE): improving quarter-over-quarter
COGS per kit: tracked and trending down with quality intact
Basic qualifications
3+ years in operations/supply chain/fulfillment.
Proven ownership of inventory systems and aggressive ship-speed SLAs.
Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making.
Supplier sourcing and budget management experience.
Exceptional attention to detail and process discipline; writes and enforces SOPs.
Comfortable working in a fast-moving, hands-on environment.
Nice to have
Experience with WMS implementation, barcode systems, and label/scan/print workflows.
Strong scripting (Python/React) ability for lightweight automation and analytics.
3PL management and cold-chain shipping experience.
How we work
Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips.
In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops.
Benefits
Competitive salary + stock options
Medical, dental, and vision coverage
Membership to Lifetime Gym
401(k)
Weekly company-wide lunches
$74k-118k yearly est. 4d ago
Veritas Restaurant Manager
Harvard Club of Boston 4.2
General manager job in Boston, MA
The Harvard Club of Boston is seeking a dynamic and experienced Veritas Manager to lead daily operations of the Veritas restaurant across breakfast, lunch, and dinner service. This role is responsible for delivering an exceptional dining experience for our members and guests while upholding the Club's high standards of service, hospitality, and professionalism.
The ideal candidate is a hands-on hospitality leader with strong restaurant management experience, excellent interpersonal skills, and a commitment to excellence in member service.
Harvard Club of Boston is a place that celebrates all who gather to experience the diverse company of educated people. We believe we are strengthened by the richness shared individually and collectively through inclusion, connectivity, and engagement throughout Harvard, our affiliated schools, and neighboring communities. As one of the Top Ten Private Clubs in America by Platinum Clubs of America and one of the Top 100 Clubs in the World by Platinum Clubs of the World, we are honored to provide a member experience that is valued and respected by our members, guests, and greater Harvard community.
Restaurant Manager
Reports to: Food and Beverage Director
Supervises: Dining Room Staff
Education and/or Experience
A four-year college degree in Hospitality is preferred.
Three years of dining room supervisory experience
Job Knowledge, Core Competencies and Expectations
Responsible for management of dining room service.
Maintains a high level of member contact throughout service hours.
Job Tasks/Duties
Designs floor plans according to reservations.
Takes reservations, checks table reservation schedules and maintains reservations log.
Greets and seats members and guests in the lounge, dining room and outdoor patio (seasonal).
Supervises dining room employees to ensure that they are in proper and clean uniforms at all times.
Hires, trains, supervises, schedules and evaluates dining room staff.
Confirms time, attendance and hours worked and approves weekly departmental payroll prior to submitting it to the HR / Payroll Office.
Produces daily or meal-period revenue analyses and other reports from point of sale (POS) systems used in the dining room.
Receives and resolves complaints concerning dining room service.
Serves as liaison between the dining room and kitchen staff.
Assures that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule.
Directs pre-meal meetings with dining room personnel; relays pertinent information such as house count and menu changes, special member requests, etc.
Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns.
Makes suggestions about improvements in dining room service procedures and layout.
Trains staff on all aspects of the POS system.
Assures that the dining room and other club areas are secure at the end of the business day.
Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for.
Develops and implements an ongoing marketing program to increase dining room business.
Monitors dining room labor and supplies budget; makes adjustments to achieve financial goals.
Attends scheduled staff meetings.
Works within operating budget.
May serve as club's opening or closing manager
Works with Chef to update, review and print weekly menu changes.
Assists in developing wine lists and beverage promotions.
Tracks wine and cocktail sales.
Assures that local and state laws and the club's policies and procedures for the service of alcoholic beverages are consistently followed.
Performs other appropriate assignments and projects as required by the Food and Beverage Director.
The Club offers excellent benefits package including matching 401k. EOE
Submit resume to ***********************.
$43k-54k yearly est. 4d ago
Assistant Manager - Restaurant Operations
New City Microcreamery
General manager job in Sudbury, MA
What makes New City Microcreameryspecial? Our scratch kitchen combined with our industry leading team culture and use of cutting edge technology such as Toast, Restaurant365, and Paycom, you will have an opportunity for growth as we strive for greatness. The people on our teams, our unique ice cream, and our family friendly yet trendy atmosphere, are all part of what makes us An EliteRestaurant Group.We work together to create a greatfun environment - one where our guests feel at home and our team members can thrive.
Fun Fact:Our leaders make dining experiences extraordinary! They make them feel like an honored guest through celebrating birthdays, date nights, anniversaries, first dates, births, proposals, holidays, graduations, weddings, and help create guest advocates!
Did you know:Our hospitality group also includes The Rail Trail Flatbread Co, which currently has 2 locations and our New City Hudson location also has a secret speak easy bar disguised as a cobbler shop, shhh!
Do you:
Want to work for a local industry leader that has a best-in-class culinary and hospitality brand?
Have a passion for delivering Vibrantexperiences for your guests?
Enjoy taking on challenges and refuse to accept mediocrity?
Think creatively and remain Curiouswhen driving for results?
Possess the talent, vision, and desire to invest time and energy into building great teams, and developing and/or expanding a successful career?
Responsibilities:
Lead & Inspire Hospitality:Ensure guest satisfaction through unforgettable service
Motivate & Mentor:Lead, coach, and teach your team to be the best they can be
Boost Financial Performance:Build sales and maximize financial success for your restaurant
Maintain The Service of Culture:Promote a fun and positive family-style work environment
Drive Genuine Excellence:Excel in a culinary-driven environment with the freshest ingredients, the cleanest kitchen, top of the line equipment, and high operating standards
Requirements:
Experience working in a hands-on, fast paced, high volume environment
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide direction to your teams
Career Advantages:
Expand your management experience with as we expand
Comprehensive benefits plan with options for Medical Insurance
Competitive salary with annual bonus opportunity
Clear path for growth and career advancement
Paidholidaysoff (Thanksgiving, Christmas)
Paid vacation
Meal benefits
4 company staff outings
If this management opportunity sounds intriguing to you, apply today, and get ready toserve the #besticecreamintheworld
Job Type: Full-time
Benefits:
Employee discount
Flexible spending account
Health insurance
Paid time off
Paid training
Referral program
Physical Setting:
Trendy food scene
Family Friendly environment
Schedule:
10 hour shift
Day shift
Evening shift
Mid shift
Weekend
Holidays
Monday to Friday
Weekend availability
Supplemental Pay:
Bonuspay (quarterly)
Education:
High school or equivalent (Preferred)
Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
$57k-87k yearly est. 15h ago
Ecommerce & Wholesale Growth Operations Manager
Good Feels
General manager job in Medway, MA
About the Role
Good Feels is seeking a highly organized and data-driven Ecommerce & Wholesale Growth Operations Manager to lead our Shopify DTC channel, strengthen wholesale sales, and build the systems that keep our teams ahead of demand.
You'll own the Shopify storefront, manage ecommerce performance, support wholesale account operations, and maintain the tools and dashboards that ensure inventory, production, and sales all stay aligned. This role blends digital management, analytics, and operational insight to help Good Feels scale efficiently across both hemp and ecommerce-adjacent channels.
Key Responsibilities
Shopify Ecommerce ManagementManage and optimize the Shopify storefront including product listings, navigation, merchandising, and promotions.
Implement DTC strategies such as bundles, cross-sells, loyalty, subscriptions, and seasonal campaigns.
Monitor and improve conversion rate, AOV, retention, site performance, and customer behavior metrics.
Manage Shopify apps, integrations, AI tools, and automation workflows to drive efficiency and growth.
Collaborate with marketing to execute sales events, email flows, paid media alignment, and content updates.
Wholesale Channel Operations
Manage wholesale order workflows, including account setup, price sheets, B2B communications, and reorder cycles.
Support sales and field teams by coordinating in-store promotions, new SKU launches, and sell-through insights.
Maintain wholesale dashboards tracking velocity, account performance, demand spikes, and inventory needs.
Ensure alignment between ecommerce inventory, warehouse counts, fulfillment, and wholesale availability.
Inventory Intelligence & Demand Planning Support
Build and maintain real-time dashboards showing inventory levels, SKU velocity, and demand trends across DTC and wholesale.
Set up automated alerts and reporting tools predicting when inventory, raw materials, or packaging may run low.
Use Shopify analytics, wholesale velocity, promotional calendars, and historical patterns to create forward-looking demand signals.
Provide weekly insights to leadership and operations to support proactive planning and timely production scheduling.
Automation, Integrations & Optimization
Identify and implement new integrations, AI tools, and automations to reduce manual work and improve data accuracy.
Connect systems such as Shopify, Klaviyo, inventory tools, and reporting dashboards for seamless workflows.
Continuously refine cross-functional processes to improve accuracy, speed, and visibility across ecommerce, operations, and sales.
Qualifications
3-5 years of experience in ecommerce management, Shopify, wholesale operations, and CPG operations.
Strong knowledge of Shopify (required): apps, integrations, analytics, and conversion optimization
Experience with Shopify, Klaviyo, AI, ticketing systems such as intercom, gorgias etc
Experience with DTC funnels, customer segmentation, and performance metrics.
Strong analytical skills with competency in Excel/Sheets and dashboard tools.
Excellent communicator who can work across marketing, operations, sales, and fulfillment.
Highly organized, proactive, and comfortable in a fast-moving startup environment.
Bonus: experience in hemp, hemp-adjacent products, beverage, or wellness industries.
Performance Indicators
DTC revenue growth and improved conversion rate
Increased wholesale reorder consistency and account sell-through
Accurate inventory dashboards and predictive alerts that prevent stockouts
Improved operational efficiency through successful integrations and automations
Seamless seasonal and promotional campaign execution
$75k-119k yearly est. 1d ago
Cloverkey 136 - F/T Gift Shop Assistant Store Manager (Brigham & Women's Hospital) - $22/hr
Cloverkey LLC
General manager job in Boston, MA
Are you an individual who thrives on accountability, continuous improvement, and being empowered to contribute to your team? Do you enjoy working in a fast-paced, purpose driven environment where your role directly impacts organizational success? If you're ready for a high-impact role and want to help shape the future of a growing company, we want to hear from you.
Cloverkey is a trusted name in retail gift shops within hospital systems. As a family-owned business, we are built on values of hard work, integrity, and exceptional customer service. We are looking for an Assistant Store Manager who embodies these qualities and is ready to take our accounting area to the next level.
POSITION SUMMARY:
The Assistant Manager is responsible for stepping into the Store Manager's role when needed. Assistant Managers normally work when the Store Manager is not scheduled to provide additional manager-level coverage for the shop during as many operating hours as possible. Assistant Managers must understand the primary operations responsibilities of the Store Manager in order to carry out the Store Manager's responsibilities in their absence.
RESPONSIBILITIES:
Helps customers by providing information, answering questions, obtaining merchandise requested, completing payment transactions, and preparing merchandise for delivery.
Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
Ensure consistent execution of company's marketing and visual presentation
Set up advertising displays and arrange merchandise on counter or tables to promote sales
Train staff on how to drive sales through consistent development of product knowledge and customer service standards
Ensure compliance to policies and procedures and report concerns to Store Manager
Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management; receive incoming product shipments as required
Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
Cash Management
Responsible for his or her own cash handling. Every shift starts with the incoming employee counting down the register drawer to ensure accuracy. In the event of a shift change (with one employee leaving and a new employee coming in) the outgoing employee will count the drawer in the presence of the incoming employee (or Store Manager or Assistant Store Manager)
Follow company policy for taking credit cards and other forms of payment (e.g. cash, payroll deduction, hospital charge account, etc.). Employees must properly notate any cash overages or shortages per company policy and notify the Store Manager immediately of unexplained differences of more than $10
In the absence of the Store Manager, the Assistant Manager is also responsible for making bank deposits and obtaining change for the registers as needed
Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork
Assistant Managers have additional responsibility to ensure the gift shop opens when Sales Associates fail to secure a replacement and when the Store Manager is unable to work scheduled hours
Maintains clean and tidy workspace, including supervision of cleaning services
Other responsibilities as required
Requirements
MINIMUM QUALIFICATIONS
High School diploma or equivalent
Previous Retail experience, preferably 1 year
Cash handling experience, preferably 1 year
Basic computer skills, familiarity with point-of-sale tracking technology a plus
KNOWLEDGE, SKILLS AND ABILITIES
Stand for long periods of time
Strong customer service skills with the ability to build rapport with customers
Excellent phone etiquette and communication skills
Basic math skills for processing transactions
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Strong sales skills with the ability to upsell and cross-sell products
Effective time management skills to prioritize tasks and meet deadlines
WORK ENVIRONMENT:
Primarily inside climate-controlled building
WORK PACE:
Self-paced, requiring the ability to work quickly and accurately in an often-times fast-paced, demanding work area
PHYSICAL DEMANDS:
FREQUENCY:
Never = 0% Rarely = 1 - 10% Occasionally = 11 - 33%
Frequently = 34 - 66% Continuously = 67+%
Lifting:
1 -10lbs. Continuously Items sold in store
11 - 20lbs. Continuously Items sold in store
21 - 35lbs. Occasionally Items sold in store
36 - 50lbs. Rarely Items sold in store
51 - 75lbs. Rarely Items sold in store
Carrying:
1 -10lbs. Continuously Items sold in store
11 - 20lbs. Continuously Items sold in store
21 - 35lbs. Occasionally Items sold in store
Standing Continuously
Walking Continuously
Sitting Rarely
Pushing Occasionally
Bending Continuously
Squatting Continuously
Kneeling Continuously
Crawling Rarely
Climbing Occasionally
Reaching Continuously
Grasping Continuously
Fine Manipulation Continuously
$40k-53k yearly est. 6d ago
Store Manager
Cumberland Farms 4.7
General manager job in Weymouth Town, MA
Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee?
Then you may be the perfect addition to our team!
What We Offer:
Competitive Wages
Professional Structured Training program
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
And much more!
Managers In Training will learn how to successfully manage the day to day responsibilities of running an EG America convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience.
Training Process:
During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store.
Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United State, so there are always opportunities for you to move up the ladder!
What you'll do:
Greet Guests with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service!
Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively.
Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests' count on us to be 100% in-stock at all times.
Oversee quality control, merchandising, & food safety programs in locations that offer hot food.
We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary.
Operate the cash register in an efficient manner
In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager.
Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job.
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught!
Requirements
Minimum Education: High School or GED
Preferred Education:
Minimum Experience: 1 year retail or food experience
Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role
Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory
Soft Skills:
Comfortable talking and interacting with guests and team members
High energy
Ability to move from one activity to another quickly
Team oriented; willing to give extra effort to help others
Computer skills are helpful
Scheduling: This position is full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.
Hours & Conditions: Full-time - 40 regular hours maximum with 5 hours overtime required
Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so.
Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.
Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided)
$53000-$62000
Wage
$53000-$62000
$53k-62k yearly 5d ago
Salon Assistant Manager
Regis Haircare Corporation
General manager job in Salem, NH
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon Assistant Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Assistant Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Assistant Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms.
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
Occasional travel to meetings out of town, sometimes over night
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$27k-50k yearly est. 7d ago
Regional Manager - Field Leadership & Growth
Hilti (Canada) Corporation 4.0
General manager job in Boston, MA
A global construction company is seeking a Regional Manager to lead a diverse team in the Eastern Massachusetts area. This role involves motivating Account Managers and implementing strategies to achieve performance indicators. Candidates must have a Bachelor's degree and at least three years of experience in a leadership role. Responsibilities include coaching, ensuring team engagement, and managing company assets. The position requires significant fieldwork and occasional travel to customer offices and job sites.
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How much does a general manager earn in Medford, MA?
The average general manager in Medford, MA earns between $44,000 and $151,000 annually. This compares to the national average general manager range of $40,000 to $126,000.
Average general manager salary in Medford, MA
$81,000
What are the biggest employers of General Managers in Medford, MA?
The biggest employers of General Managers in Medford, MA are: