Provider Engagement and Performance Manager
General manager job in New York, NY
The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support.
The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models.
Key Responsibilities
· Serve as the primary point of contact for a panel of providers within a designated territory.
· Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service.
· Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week).
· Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts.
· Communicate performance expectations, program updates, and support resources in a clear and timely manner.
· Collaborate with providers to implement quality improvement initiatives and care gap closure strategies.
· Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform).
· Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement.
· Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives.
· Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals.
· Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders.
· Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network.
· Support planning and execution of provider meetings, events, and educational seminars.
· Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives.
· Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed.
· Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction.
· Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information.
· Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports.
· Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts.
Skills & Competencies
· Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships.
· Strong critical thinking and problem-solving abilities.
· Self-motivated, organized, and able to manage competing priorities.
· Proficiency in Microsoft Office Suite and other relevant software platforms.
· A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy.
Core Attributes
· Mission-driven and customer service-oriented
· Strong sense of ownership and accountability
· Analytical mindset with the ability to interpret data for actionable insights
· Entrepreneurial spirit with a proactive approach to solving problems
· High level of professionalism, integrity, and emotional intelligence
Education & Experience
· Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred).
· 3+ years of experience in provider relations, network management, or a similar healthcare-facing role.
· Knowledge of value-based care, managed care models, and healthcare provider operations.
· Experience working with EMRs, performance reporting tools, and population health platforms is a plus.
Store Director
General manager job in New York, NY
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're excited to announce an opportunity to join our Fifth Avenue Flagship in New York City, one of MANGO's highest-volume stores. We're seeking a Store Director to lead this prestigious location and drive exceptional results.
This will be a high-volume, multi-level location, and we're looking for a leader who can successfully manage a large-scale team across multiple floors while maintaining operational excellence, driving results, and delivering an elevated customer experience.
If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you.
Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
The pay range for this position at commencement of employment is expected to be between $90,000-$115,000/yearly; however, base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. The Company reserves the right to modify this pay range at any time.
You got it?
We like you!
General Manager - Chain Stores Operations (Bilingual Mandarin)
General manager job in New York, NY
Job Title: General Manager - Chain Stores Operations (Bilingual Mandarin)
New York, NY
Los Angeles, CA
San Francisco, CA
Houston, TX
Chicago, IL
Term: Perm / FTE
Industry: Food and Beverage Retail / FMCG
Salary: $80,000 to $100,000 per year
Key Responsibilities:
Business Development and Resource Development: In accordance with the company's overall development strategy and plan, oversee business development work within the region, proactively identify potential cooperation opportunities (such as business district cooperation, channel co-construction, etc.), develop and maintain core cooperative resources in the region, and enhance the coverage and influence of the company's business in the regional market.
Goal Management and Result Achievement: Undertake the company's strategic goals, decompose the goals based on the characteristics of the regional market, and formulate implementable annual/quarterly/monthly work plans for the region; track the progress of goal implementation throughout the entire process, adjust strategies in a timely manner to resolve implementation obstacles, and ensure the efficient achievement of regional business goals (such as sales volume, development indicators, etc.)
Team Building and Management: Be responsible for the establishment, training and motivation of the regional team, including talent recruitment, skill training, performance evaluation, etc.; establish an efficient team collaboration mechanism, improve the professional capabilities and cohesion of team members, and build a stable and competitive regional team.
Qualifications:
Language: Business-level proficiency in Mandarin and English is required due to the nature of the role involving frequent communication with Mandarin-speaking clients or partners.
Educational Background: College degree or above, majors in marketing or business management are preferred.
Industry Experience: Experience in the FMCG (Fast-Moving Consumer Goods) industry, and familiar with the operation mode of the regional market; those with resources in business districts, office buildings, or university channels, or with development experience in the coffee, tea beverage, or chain convenience store industry are given priority.
Competencies: Possess a strong sense of purpose and achievement motivation, be a sales-oriented talent, and be good at proactively exploring the market; at the same time, have good communication and coordination skills, problem-solving skills, and team management skills, and be able to withstand a certain level of work pressure.
Other Requirements: Willing to accept short-term supportive business trips within the region, have a strong sense of responsibility and execution ability, and recognize the company's corporate culture and development philosophy.
Area Director, NYC
General manager job in New York, NY
Who We Are
FoundRae is more than a fine jewelry brand-it is a reflection of self-expression and transformation. Each piece is designed as a modern heirloom, imbued with symbols and stories drawn from archetypal, mythological, and classical traditions. Through our collection, we invite wearers to embrace their personal narratives, aspirations, and growth-wearing their values and intentions close to their hearts or hands.
Our work is rooted in the belief that everything you seek already exists within you. At FoundRae, we create meaningful pieces that act as both reminders and declarations of one's journey and identity.
The Role
We are seeking an experienced and motivated Area Director to oversee our two New York City stores. Reporting to the Senior Director of Retail, this leader will be responsible for driving sales, optimizing operations, cultivating community relationships, and ensuring excellence in client experience across FoundRae New York City stores. The Area Director will serve as a key ambassador of the FoundRae brand and values-leading with integrity, inspiring teams, and executing both strategic and people-focused leadership to grow the NYC business.
Key Responsibilities
Finance/Commercial and Operations
Oversee sales performance across two NYC locations, evaluating each store's needs and opportunities for growth
Develop and implement short- and long-term strategies to maximize sales and client engagement
Manage and monitor store budgets, scheduling, and staffing coverage to ensure efficiency and operational excellence
Ensure visual merchandising, inventory management, and store operations are consistently executed to brand standards
Collaborate with Senior Director of Retail and functional partners in retail to support product launches and retail initiatives
Client Experience & Community Engagement
Elevate the in-store client journey, creating opportunities to surprise and delight clients
Partner with store managers to design curated in-store events tailored to the NYC clientele
Act as a brand ambassador in the local market, building relationships with key clients, stylists, editors, and community partners
Develop and execute market-specific strategies to increase awareness, traffic, and engagement
Represent FoundRae at NYC events, activations, and strategic partnerships
Partner with Senior Director to build CRM strategy for the NYC market
Ensure execution of CRM and clienteling strategies in store through follow ups and goal setting
Talent & Leadership
Lead, mentor, and inspire the store managers and their teams to achieve business goals while upholding FoundRae values
Partner with HR to recruit, interview, and hire top talent, building a strong pipeline for future leadership roles
Ensure effective onboarding and product training for all management hires in partnership with Learning & Development
Provide consistent coaching, goal setting, and feedback; conduct regular touch bases and performance reviews with store leaders
Address employee relations matters in partnership with HR, ensuring adherence to policies and fostering a culture of excellence and accountability
Consistently spend time in stores leading and developing the teams
Champion professional development and cross-training opportunities across both locations
Qualifications
Bachelor's Degree preferred
7-10 years of retail management experience, with multi-store oversight in luxury or fine jewelry strongly preferred
Proven ability to lead, coach, and inspire high-performing teams in an entrepreneurial environment
Strong financial acumen with experience managing P&L, budgets, and KPIs
Demonstrated ability to build community engagement strategies and local partnerships
Exceptional communication, interpersonal, and conflict-resolution skills
Highly organized with the ability to manage multiple priorities and adapt to a dynamic environment
Experience with POS and clienteling systems such as Shopify, Netsuite, Endear, and Gladly a plus
Boutique Manager
General manager job in New York, NY
Dual Store Manager
New York City
Luxury Brand is seeking talented candidates for a Dual Store Manager Opportunity for our boutiques in New York City!
About the brand
With a rich heritage and a global presence, we are committed to delivering exceptional quality, unmatched comfort, and a tailored customer experience. We empower our teams to exceed expectations, foster innovation, and contribute to the growth of a timeless, desirable brand.
Join the brand- and help shape our future.
Position Summary:
We are seeking an experienced and motivated Dual Store Manager to oversee our two New York City boutiques and drive operational excellence, client engagement, and sales performance across both locations. The ideal candidate is a strategic leader with the ability to deliver results through effective delegation, cross-store coordination, and team empowerment rather than direct task management.
This role requires a passion for luxury retail, strong business acumen, and a proven ability to develop high-performing teams while ensuring brand consistency and profitability.
Key Responsibilities:
Demonstrates strong multi-unit management capability, ensuring both stores operate cohesively while tailoring strategies to each market's client base and performance goals.
Oversee the performance, operations, and profitability of two NYC locations.
Recruit, onboard, and retain a high-performing sales team in accordance with HR guidelines.
Set monthly individual sales targets and drive performance through ongoing coaching and development.
Lead by example through active presence on the sales floor, delivering best-in-class customer service.
Address performance and behavioural issues in collaboration with Human Resources and in line with company policies.
Conduct regular performance evaluations and foster a culture of accountability and growth.
Organize and execute the annual inventory stock take.
Analyze sales trends and identify market opportunities for growth and client acquisition.
Qualifications & Skills:
5+ years of experience in luxury retail management, ideally multi-store or high-volume flagship.
Proven track record of achieving sales goals and developing high-performing teams.
Exceptional leadership, communication, and clienteling skills.
Strong business acumen and analytical capabilities.
Availability to work a flexible schedule including weekends and holidays as needed.
Leadership Expectations:
Host weekly team meetings to share business updates, store performance, and upcoming priorities.
Foster open communication and gather team feedback to drive continuous improvement.
Always represent the brand with professionalism and integrity.
Benefits & Perks:
Become a brand ambassador for the brand and join a global luxury fashion house.
Competitive salary and 401(k) with company contribution.
Medical, dental, and vision insurance.
Paid vacation, personal, and sick time.
Luxury Brand is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.
Flagship Store Director
General manager job in New York, NY
WHO YOU ARE
Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The Store Director will join our team supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service.
WHAT YOU WILL DO
Business development
Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies
Partner with the Regional Director to maximize sales and margin goals
Responsible for the sales and KPIs performance of the store
Partner with the Regional Manager to prepare periodical reporting on competitors, product, potential opportunities
Analyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivity
Develop business strategies, set achievable goals and targets and implement incentives to help boost sales
Team Management
Set personalized objectives and hold each team member accountable to develop behavior, performance and capabilities
Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities
Motivate team to drive results through effective training, accountability and celebrating successes
Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them
Support with informative and inspiring participation the new staff onboarding experience
Client Management
Ensure superior customer service standards, through constant follow up with the team, to deliver the Versace experience
Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions
Develop and expand customer base by capitalizing on high-profile clientele and sales
Maintain an active professional relationship with clients and community by understanding the needs and changes of the market
CRM
Monitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customers and maximize sales opportunity
Implement and manage the boutique's community outreach program to maintain active social relationships with clients
Support the organization of in-store & promotional events, liaising with merchandising & PR team
Store Management and Operations
Ensure the stock and the backroom are effectively managed and operational duties are met
Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels
Remain in compliance with operational and company policies and procedures
Ensure store presentation and visual merchandising standards are maintained according to company directives and participate in VM set-up
Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses
YOU'LL NEED TO HAVE
5+ years of experience in retail management - luxury experience preferred
Bachelor's degree in Fashion or Business preferred
Full understanding of specialty retail, including business development, visual merchandising and store operations
Computer skills to include operation of retail point of sale system, Word, Excel and email
Strong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market
Strong team management skills, with the potential to develop people personally and professionally
Organization skills, critical thinking and problem-solving skills
Exceptional verbal and written communication skills
Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities
A positive and constructive approach, sales focused with the ability to take ownership
WE'D LOVE TO SEE
An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker
Well connected with a strong ability to engage
Elevated customer service skills; a true fashion expert with a passion for sales
A positive, outgoing, high-energy personality able to thrive within a high paced environment
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. M/D/F
Boutique Manager - Bleecker Street
General manager job in New York, NY
Baobab Collection, a leader in the world of luxury home fragrances, is at the forefront of the creation of olfactory and decorative objects. The Belgian brand's scented candles and diffusers have been established as luxury objects since 2002. A pioneer in the creation of large multi-wick candles, the brand's values are those of great European craftsmanship. It is necessary to praise these unique skills, to recognize the dexterity of the hand that pours the wax little by little into the hand-blown glass.
The Opportunity:
We are looking for a dynamic leader to join our New York team as we open a new location on the iconic Bleecker Street. This is an exceptional opportunity to represent a Luxury Home Scent & Decor brand in a growing market. You'll be at the forefront of driving sales, delivering extraordinary customer experiences, and further developing our New York market.
Qualifications
:
The candidate must be a passionate luxury retail professional with a strong focus on driving sales and delivering a refined customer experience
Minimum 5years of retail experience, and 2 years in management, preferably within beauty, home decor or luxury
Excellent selling and communication skills, able to take customers on
the Baobab Collection journey
Have an extensive network/clientele in and around New York, especially in lower Manhattan.
Possess an entrepreneurial spirit with the ability to drive revenue and manage back-office operations, continuously striving for excellence
Previous experience with retail point-of-sale software and proficiency in Microsoft Office
Ability to lift 25lbs.
40 hours per week, you must be flexible and available for five shifts per week including weekend days
Key Responsibilities:
Customer Engagement: Be the face of the brand by engaging with customers, sharing the unique story behind our luxury products and creating an immersive shopping experience.
Sales Leadership: Provide top-tier service to each customer while showcasing the quality and craftsmanship of our collection, exceeding sales targets, and building long-term customer loyalty.
Brand Representation: Be an ambassador for the brand, initiate relationships with the potential clients and other likeminded businesses. Pursue, put in place and close corporate sales for the New York market.
Clienteling: Drive new customers to our brand via different levers and set out strategy for CRM and planning
CRM: Ensure daily personal outreach to clients via email, text and other communication tools. Develop themed campaigns and original ways to follow up in order to keep the team and clients engaged.
Team Leadership: Recruit, train, and mentor a team of sales associates, ensuring they understand and uphold the brand's luxury standards and provide exceptional service.
Merchandizing: Oversee the store's visual merchandising to create an inviting, sophisticated environment that aligns with the brand's prestigious image and the store's commercial objectives.
Inventory and Stock Management: Keep a close eye on inventory levels, manage stock replenishments, and ensure that products are always available to meet customer demand.
Market Awareness: Monitor trends and competitor activity, adjusting strategies to keep the store competitive and engaging.
Brand Promotion: Take initiative to create buzz around Luxury Home Scent Boutique through in-store events, local partnerships, and customer engagement that brings foot traffic to the boutique.
Join Us
As Boutique Manager, you'll be pivotal in the growth of a world-class luxury brand in the West Village and throughout New York City. This is your opportunity to play a leading role in the success of Baobab Collection while being part of an original and dynamic retail environment.
Associate General Manager, Madison Ave
General manager job in New York, NY
The Associate General Manager is responsible for working in partnership with the General Manager to maximize sales, provide an exceptional shopping experience for the customer, and manage the store's visual and operational standard, including the store's shrink %, wage cost and Clienteling. The Associate General Manager will support with staffing, training and developing high performance teams and assume responsibility as the “Manager-on-Duty” in the absence of the General Manager.
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff and creating an outstanding sales and customer service environment in absence of General Manager
Strives for sales excellence and results maximizing sales through strong floor supervision
Assists with setting weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills.
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills, customer service and operations to support the brand experience
Coaches team members on performance and shares feedback with General Manager creating alignment and consistency
Team sells with Sales Associates to contribute to the development of the selling team
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONS EXCELLENCE:
Protects store payroll by assisting General Manager with hiring process and creating store schedules that protect the business on allowable payroll hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Helps execute floor-set and promotional directives in partnership with General Manager and/or Product DOR
Supervises the overall cleanliness and organization of the sales floor and backroom ensuring store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
Helps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accurately
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION SAVVY:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
QUALIFICATION REQUIREMENTS:
Minimum of 2 years Store and/or Assistant Manager position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends.
Strong verbal and communication skills.
Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
Ability to create a quality working environment that will encourage others to develop and excel.
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals.
The base salary range for this role is between $71,000 and $76,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Operations Manager
General manager job in New York, NY
We're growing fast at Aayka Fashion and looking for someone amazing to join our team in NYC! If you're passionate about South Asian fashion, love creating structure out of chaos, and get excited about building systems and using new tech to make things run better - this role is for you.
Operations & Fulfillment Associate (Full-Time, In-Person - NYC)
📍 New York, NY (Midtown)
About Aayka Fashion
Aayka Fashion is a fast-growing South Asian fashion label based in New York City. We bring elevated, contemporary South Asian design to the modern wardrobe - and we're pioneering rental-as-a-service for our collection. Clients can rent directly from our NYC showroom, enjoy personalized styling consultations, and experience the joy of luxury South Asian fashion without the full purchase commitment.
We're a small, dynamic team building the future of South Asian fashion - and we're looking for a passionate, organized, and tech-savvy operator to grow with us.
The Role
We're hiring a self-starter to own and evolve Aayka's day-to-day operations: fulfillment, customer service, inventory management, and process improvement.
This is a full-time, in-person role based at our NYC showroom. Perfect for someone who thrives in a start-up environment, loves solving problems, and wants to help shape how a brand operates from the ground up.
What You'll Do
Manage the end-to-end fulfillment process: orders, inventory, returns, shipping, and vendor coordination.
Deliver exceptional customer service, both in person and online.
Implement and optimize tech tools - help introduce systems (inventory management, CRM, scheduling) that streamline operations.
Create and improve SOPs and workflows to support a growing rental business.
Track and report on key operational metrics (turnaround times, customer feedback, fulfillment accuracy).
Keep our showroom and back-of-house organized and efficient.
Collaborate closely with our stylist and creative teams to ensure an exceptional customer experience.
Who You Are
Based in New York City and available in-person daily.
2+ years' experience in operations, fulfillment, retail logistics, or customer service (fashion background a plus).
A problem-solver and self-starter - excited to implement new technology and improve how things run.
Passionate about South Asian fashion and eager to be part of a brand redefining it.
Highly organized, detail-oriented, and reliable with a strong customer-first mindset.
Comfortable in a fast-paced, high-growth start-up environment.
Ecommerce Operations Manager (Ref: 193306)
General manager job in New York, NY
Title: Ecommerce Operations Manager
Salary: $110,000 - $115,000 per year base + benefits
Industry: Retail
Contact: ********************************
The E-Commerce Operations Manager is responsible for optimizing and overseeing daily online retail operations to ensure seamless customer experience and efficient business processes. This role bridges merchandising, fulfillment, customer service, marketing, and technology teams to drive operational excellence, improve efficiencies, and support revenue growth. The ideal candidate is highly organized, analytical, and experienced with e-commerce systems, logistics workflows, and data-driven decision-making.
Job Responsibilities:
Oversee daily site functionality ensuring product accuracy, pricing updates, promotional setup, and customer experience alignment.
Manage product uploads, categorization, site navigation, and inventory feeds.
Conduct regular QA of product pages, checkout flows, landing pages, and site search.
Partner closely with warehouse/fulfillment team to ensure accurate and timely order processing and shipping.
Monitor order flow, backorders, cancellations, and operational bottlenecks; develop solutions to prevent service interruptions.
Manage reverse logistics, including returns processing and exchanges workflow improvements.
Track and report KPIs including order volume, fulfillment SLAs, return rates, conversion friction, and operational costs.
Develop dashboards and operational scorecards to support ongoing improvement initiatives.
Serve as a key user and administrator for e-commerce platforms, OMS, WMS, and related tools.
Participate in platform enhancements, testing, and integrations with third-party apps.
Job Requirements:
Bachelor's degree in Business, Supply Chain, Operations, or related field.
3-6 years of e-commerce operations or supply chain experience (retail or consumer goods preferred).
Strong understanding of e-commerce platforms (e.g., Shopify, Magento, BigCommerce, Salesforce Commerce Cloud).
Experience with OMS, WMS, ERP and/or marketplace integration tools.
Experience with 3PL management.
Familiarity with digital analytics platforms (Google Analytics, Looker, Tableau).
Advanced Excel / Google Sheets proficiency; comfortable analyzing data and building reports.
Excellent organizational, communication, and project management skills.
Ability to work cross-functionally and thrive in a fast-paced, growth-oriented environment.
Operations Manager
General manager job in New York, NY
We are a luxury lifestyle brand rooted in lingerie and sexual wellness brand that inspires confidence, independence, and imagination and celebrates intimacy. When we launched in New York in 2005 as an experiential mecca for insiders seeking a refined perspective on sensuality and seduction, we quickly built an iconic reputation -one whisper at a time. With fabrics sourced from the finest mills across the world, and delicate pieces handcrafted in our New York City atelier with couture-like precision, every KIKI DE MONTPARNASSE piece feels luxurious, unique, and subtly provocative. Covet. Experience. Enjoy.
JOB PURPOSE
At KIKDM, you will be the primary point of contact in the Operations chain for our wholesale customers, the Operations Manager is responsible for managing the full back lifecycle of wholesale orders-from ensuring orders are edited post entry if necessary, to invoicing customers, to ensuring receivables are being met according to customer terms.
This role demands frequent communication, both written and verbal, with wholesale partners and internal stakeholders. It involves strong teamwork and close collaboration with multiple departments across the organization.
You will operate in a fast-paced environment, performing a variety of tasks to ensure the timely and accurate fulfilment of KIKIDM products.
RESPONSIBILITIES
Account Management
· Prepare and edit order confirmations and send to customer
Raise orders for replenishment and store openings/events
Process cancellations, credits, debits, returns of faulty and non-faulty goods
Work closely with the accounts receivable team to reconcile invoices/investigate discrepancies/raise proforma invoices / follow up accounts credit release
Support with other customer fulfilment activities in retail and outlet channels as required.
Provide daily activity reports as needed by the business, leadership or account
Production Team/Transportation
Monitor order to shipment flow to ensure timely shipping and coordinate with wareshouse. Work closely with transportation team and manage customer delivery booking in partnership with carriers.
Prepare shipments according to customers' requirements, export procedures and provide instructions to wareshouse. Request updates on available goods/QC release etc.
Arrange and coordinate returns as required.
Order Management
Participate in communication of shortages, vendor delays and re-timings etc to the region/customers.
PERSONAL PROFILE
Required
Operations experience within the fashion industry
Very good to advanced Excel skills in order to produce reports and interpret large amounts of data
Excellent verbal and written communication skills
ERP experience
Understanding of order lifecycle activities
Understanding of shipping and credit processes
Basic understanding of logistics functions
Understanding of logistic and warehouse operations
Previous experience working with international customers
Understanding of imports/exports
Field Operations Manager
General manager job in Newark, NJ
Gedeon GRC Consulting is looking for a Field Operations Manager to join our firm. The Field Operations Manager oversees the daily field execution of drone and ROV operations, ensuring safe, efficient, and high-quality mission delivery across inspection, mapping, and monitoring projects. Acting as the bridge between field crews, project managers, and the Director of Robotics, the Field Operations Manager coordinates resources, standardizes procedures, and drives operational excellence for the department.
Salary Range
$90,000 - $120,000 annually. Pay commensurate with experience.
Location
This is a Hybrid role with remote office work and on-site project work across up to 75% of the time.
Benefits
90% Company contribution towards all Health Insurance Plans, 401K Match, PTO, Bonus Potential, 10 Paid Company Holidays, and much more.
Responsibilities
❖ Plan, assign, and oversee daily drone and ROV operations, coordinating with Technical and Project Management leads.
❖ Operate drones and ROVs in the field as mission requirements dictate, serving as Operator in Command when necessary.
❖ Ensure all field missions meet safety, regulatory, and client requirements.
❖ Support scheduling, staffing, and resource allocation for multiple concurrent projects.
❖ Provide direct supervision and mentorship to drone pilots, technicians, and junior operators.
❖ Coordinate training programs, including pilot projects, confined space operations, and emerging technology adoption.
❖ Lead field debriefs and drives continuous improvement in operational procedures.
❖ Develop and enforce Standard Operating Procedures (SOPs) for all field operations, ensuring compliance with legal, safety, and client requirements.
❖ Oversee equipment readiness, maintenance, and lifecycle management for drones, ROVs, payloads, and support equipment.
❖ Maintain and review, and reduce mission documentation, flight logs, and incident reports into detailed summaries and recommendations.
❖ Collaborate with cross-functional technical staff and management to translate project requirements into actionable field plans.
❖ Serve as the primary field liaison for client representatives and site contacts.
Job Requirements
Qualifications
❖ 5-8 years of experience in field engineering, construction inspection, or operations management.
❖ Hands-on experience with UAS (FAA Part 107) and/or ROV operations.
❖ Proven ability to supervise field crews, manage logistics, and deliver safe, high-quality operations.
❖ Strong understanding of aerial data collection, photogrammetry, LiDAR, and digital inspection workflows.
❖ Excellent organizational, communication, and problem-solving skills.
❖ Familiarity with PM software, CAD/GIS, and inspection/reporting tools is a plus.
❖ Access to a vehicle and a valid driver's license is required.
❖ FAA Part 107 License is required.
❖ OSHA 10 or 30 Hour and Confined Space Training is preferred.
❖ The ability to travel to project sites is needed.
Associate Manager / Manager, Planning & Allocation
General manager job in New York, NY
Ten Little was created by two moms in collaboration with world-class physicians to support healthy development and natural movement in babies, toddlers, and kids. Ten Little's APMA-approved shoes are designed with wide, foot-shaped toe boxes and flat, flexible soles to help little feet grow strong and move freely. With thousands of 5-star reviews and loyal fans including Meghan Markle & Prince Harry, Gayle King, Paris Hilton, Hilary Swank, Gabrielle Union, Olivia Munn, Emma Roberts, and Chrissy Teigen, Ten Little has become the trusted go-to for little feet on big adventures.
We're looking for a data-driven, detail-oriented Associate Manager, Planning & Allocation to join our growing team. This person will own inventory planning, replenishment, and allocation across all channels-including DTC, Amazon, and new retail partners-to ensure optimal stock levels, healthy turns, and maximum sell-through. They'll play a critical role in driving topline revenue, margin performance, and a seamless customer experience.
Depending on experience, this role may be hired at the Associate Manager or Manager level.
What you'll do:
Planning & Forecasting
Build and manage demand forecasts by SKU, category, and channel (DTC, Amazon, retail).
Translate assortment and product launch strategies into buy plans.
Analyze historical performance and future trends to inform preseason and in-season forecasts.
Monitor sales and inventory daily to identify risks and opportunities, recommending in-season reorders or markdowns.
Partner with Product Development to advise on style expansion based on performance of existing styles.
Build reports tracking sales, turn, weeks of supply, and sell-through by channel and style.
Present actionable insights to leadership to drive business decisions.
Analyze and report on channel and product cannibalization to understand cross-channel impact, inform future assortment decisions, and optimize overall revenue performance.
Inventory Management
Manage replenishment and allocation strategies across warehouses, Amazon FBA, and retail partners.
Ensure optimal inventory positioning to support growth targets while minimizing excess and obsolescence.
Partner with Production and Operations on purchase order placement and delivery tracking.
Drive size, color, and style balance to meet sell-through goals and reduce out-of-stocks.
Channel Expansion Support
Support planning and allocation for new retail partnerships and pop-ups, ensuring adequate launch quantities.
Collaborate cross-functionally to build scalable allocation frameworks for future retail doors.
Develop reporting and analytics to measure retail performance and inform future buys.
Who you are:
3+ years of experience in retail planning, allocation, or inventory management (preferably in DTC or omnichannel environments).
Strong analytical and Excel/Sheets skills; experience with inventory planning tools (e.g. Singuli) a plus.
Demonstrated success in forecasting and replenishment for seasonal or size-intensive products (footwear experience a bonus).
Highly organized and proactive with strong attention to detail.
Excellent cross-functional communicator with a collaborative, problem-solving mindset.
Comfortable in a fast-paced, high-growth startup environment.
Compensation & Benefits:
Competitive annual salary of $80-100K based on experience
Equity options for long-term alignment and ownership
Comprehensive health benefits, including medical, dental, and vision coverage
Paid parental leave and a family-friendly culture that supports parents at every stage
Flexible hybrid work schedule
Unlimited paid time off
401(k) plan with employer contribution
Employee discounts on Ten Little products and partner brands
Retail Store Manager
General manager job in New York, NY
how to apply listed below - please read job description prior to applying.
Retail Store Manager - Fishs Eddy (UNION SQUARE / FLAGSHIP Location)
Reports To: Chief Revenue Officer (Ari Langsdorf)
Direct Reports: Assistant Store Manager, Sales Associates
About Fishs Eddy
Fishs Eddy is not just a brand-it's a way of thinking. We are built on humor, authenticity, and a passion for great design. We create unique, high-quality housewares and tabletop products with a distinct personality that resonates with our customers. Our team is a close-knit group of thinkers, doers, and creatives who embody our core values every day.
About the Role:
Fishs Eddy is looking for a highly capable Retail Store Manager to lead the charge in it's Flagship location. This is a hands-on leadership role responsible for all daily store operations, team performance, customer experience, and visual standards. You'll be managing a high-volume retail store in one of NYC's most vibrant neighborhoods-with a strong community vibe, a distinct brand voice and a heritage of almost 40 years!
The Store Manager must balance operational excellence with creative brand alignment, ensuring that the store delivers on both financial performance and the unmistakable Fishs Eddy experience.
Key Responsibilities:
Store Operations & Performance
Oversee all aspects of day-to-day operations, including opening/closing, inventory management, merchandising, and visual standards.
Ensure the store meets or exceeds revenue targets and profit margins through strong sales management and staff productivity.
Partner with HQ teams (finance, operations, product) to ensure accuracy in POs, stock levels, and sales reporting.
Implement and maintain operational systems and procedures to ensure efficiency, consistency, and cleanliness.
Team Leadership
Recruit, train, and develop a high-performing retail team.
Key Supporting Roles:
Assistant Manager - Your right hand, stepping in when you're off-site to ensure smooth operations. (in place)
Visual Merchandiser - A role supporting in-store visuals and reporting into the founder for creative direction. (in place)
Back-of-House Sergeant - The operational backbone; manages stockroom, supports displays, and handles all things fix/build/move. (in place)
Schedule and lead regular team meetings to drive alignment on sales goals, product knowledge, and service standards. Backbone of meetings and structure will be through our FEOS setup (Fishs Eddy Operating System) that has a weekly “Family Meal” will all keep team members.
Provide real-time coaching and feedback; conduct formal performance reviews and growth plans.
Customer Experience
Uphold Fishs Eddy's unique approach to customer engagement-witty, warm, informed, and never cookie-cutter.
Make People Smile is a CORE FOCUS for us … ultimately our goal is to have people leave the store holding one of our bags; but if we cannot achieve that having them smile while in our space is an absolute non-negotiable.
Be present on the floor to engage with customers, problem-solve, and model high-touch service standards.
Handle escalated customer service issues with grace and accountability.
Merchandising & Visual Standards
Ensure all product displays reflect Fishs Eddy's visual merchandising guidelines and brand personality.
Lead seasonal resets, event-based floor moves, and window refreshes in collaboration with the Visual Merchandising Manager.
Monitor product turns and inform buying based on in-store trends and customer feedback.
What You Bring:
5+ years experience managing a high-volume retail store (ideally $5M+ annual revenue).
Proven track record of driving sales, managing inventory, and building high-performing teams.
Deep understanding of NYC retail dynamics and customer expectations.
Strong organizational and operational skills; comfortable using POS and retail management systems.
Exceptional communication and leadership skills.
Why Fishs Eddy?
We've been doing this forever-and we're just getting started. Our flagship at 19th & Broadway is iconic, and our new Brooklyn location just opened in October ‘25. Join a small but mighty team bringing creative retail back to NYC, one dish at a time.
Compensation and Benefits:
• Annual Salary: $110,000
• Pay Frequency: Bi-Weekly
• Additional Benefits:
-Health Insurance after a waiting period (99.99%)
-PTO
-Participation in Incentive Equity Pool (subject to vesting).
- Potential Annual Bonus tied to stores performance.
*Note that benefits policies are administered by a third party PEO.
You can apply by sending your resume and cover letter to ********************
Subject Line should ready - FLAGSHIP STORE MANAGER
Fishs Eddy Core Values
A Fishs Eddy team member is a HUMAN that SMILES and is not above DOING THE DISHES. They know how to FORK OFF, and they are always willing to MAKE A TOAST when they have something productive to say.
Fork Off
Good sense of humor
Self-deprecating
Ability to banter.
Human
Inclusive & tolerant.
Built on respect, driven by diversity.
EVERY voice has a seat at our table.
Smile
Optimistic mindset / adaptable skillset.
“Can-do” attitude.
Challenges are chances to grow.
Make a Toast
Direct, authentic, and respectful communication.
Listen, learn, lead … in that order.
Empower every voice.
No room for “Yes Men.”
Do the Dishes
Nothing above OR below us.
Hard work, grit, determination.
One team, one goal … shoulder to shoulder.
Associate Manager Sourcing - Ann Taylor
General manager job in New York, NY
About the role
The Associate Manager - Product Development & Production assists in the process from seasonal development of product to the manufacturing process in alignment with the divisional sourcing strategy. Ensures design vision and product integrity standards are met while adhering to the Product Lifecycle Calendar and meeting financial goals. Ensures Ann Inc. standards of IMU performance, quality, delivery and business practices are achieved. Champions the company's Values & Practices by maintaining effective collaborative relationships, taking pride in the company and brand, and embracing diversity.
The impact you can have
Assists to achieve seasonal IMU aligned to the corporate financial objectives.
Supports manager to establish target costs, work with overseas counterparts to assist with negotiations, and communicate with vendors during face-to-face meetings.
Maintains Bamboo Rose system, knowledge of Bamboo Rose a plus.
Manages deliverables to ensure purchase orders are released on time
Manages deliverables with the cross functional team to ensure samples are on schedule.
Prepares and assists with pre-classification process.
Manages style time and action calendar and bulk fabric commitments.
Requests and tracks development testing and partners with product integrity team on test results
Creates and maintains seasonal re-cap charts.
Maintains departmental files within the sourcing systems.
Builds collaborative relationships with the cross functional team members.
Attend weekly fit and cross-functional meetings
Daily correspondence with overseas offices
You'll bring to the role
Bachelor's degree, in a related field of study, or equivalent experience.
2-3 years' experience in Product Development and Production.
Detail oriented, with strong organizational capabilities.
Strong analytical, verbal and written communication skills.
Flexible/adaptable in a fast-paced environment.
Team oriented.
Proficient in Microsoft Office Applications and Google.
Benefits
You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies.
Support for your individual development plus opportunities for career mobility within our family of brands.
A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. *
Medical, dental, vision insurance & 401(K)*
Employee Assistance Program (EAP)
Time off - paid time off & holidays*
Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
The target salary range for this role is: $65K - $72K.
Store Manager
General manager job in New York, NY
Experience: Premium or Luxury Fashion Retail
Seniority: Manager
LUCA FALONI is a refined luxury menswear brand inspired by Made In Italy craftsmanship and timeless design. With a focus on premium materials and exceptional fit, we are redefining modern elegance for a global clientele. Every piece is entirely made in Italy by skilled artisans, blending heritage techniques with contemporary sophistication.
Role
As Store Manager, you will lead all daily operations and customer-facing activity, while coaching a small team to deliver a memorable, high-touch retail experience. You'll own sales performance, visual presentation, stock, team leadership, and ensure every guest leaves with a lasting impression of LUCA FALONI.
Responsibilities
Lead, coach, and motivate the in-store team to consistently achieve sales and service goals
Deliver an exceptional clienteling experience tailored to each customer
Maintain impeccable visual merchandising and brand presentation standards
Monitor sales performance, drive KPIs, and identify areas for growth
Oversee daily store operations, stock management, and back-of-house processes
Ensure compliance with all operational and security procedures
Act as a brand ambassador, maintaining deep knowledge of products, fabrics, and craftsmanship
Collaborate closely with HQ on stock planning, events, training, and feedback
Requirements
Solid experience in premium or luxury retail, including team leadership
Passionate about exceptional service, storytelling, and product knowledge
Naturally confident, warm, and able to connect with a discerning customer base
Commercially minded with an understanding of KPIs, conversion, and stock flow
Highly organised, proactive, and hands-on in your leadership style
Experience with menswear, tailoring, or craftsmanship-led brands is a plus
What we offer
A competitive compensation package, including base salary and performance-based bonus
A comprehensive benefits package with a mix of financial and non-financial rewards:
Complete uniform
Access to exclusive staff discounts
Career development in a growing, international luxury brand
A collaborative, quality-driven environment where excellence is recognised
We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination.
Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process
.
We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule.
Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.
Store Manager | Soho
General manager job in New York, NY
FARM Rio is a global fashion and lifestyle brand that captures the true essence of Brazil. We are driven by that inspiring energy that pours out of someone who is comfortable in their own skin and unapologetic about who they are. We are always seeking for that allure that enchants and vibrates out of someone - that genuine glow, or as we call, borogodó. From one, to one million, we move beyond nationalities and lifestyles with the same excitement for enjoying life, creating a FARM Rio culture - born in Rio, living around the world.
Founded as a small booth at a marketplace in Rio back in 1997, the brand now has more than 100 stores around the country, stores in the U.S. and in Europe.
To continue to co-construct the next chapter and beyond, we're looking for a creative and inspiring person to join us in Soho as our Full-Time Store Manager. We would love to get to know you if you are someone who will be a strong brand ambassador, sharing our values and bringing life to our products.
What we´re looking for:
Strong communication skills
Adaptability
High organizational skills
Strong sales experience
People Management and Leadership
Employee Training
Positive and enthusiastic attitude
Desire to learn and grow within the brand
Open to work 40h+/week, including weekend availability
Motivating the team with branding and product knowledge
Leading team with compassion and understanding while delivering strong sales results
Basic computer skills such as Shopify, RLM, Microsoft Office (Excel, Word...)
Bilingual (preferred)
You'll bring:
High School graduate or equivalent; Associates or Bachelor's Degree is preferred
3+ years in managerial experience
4+ years in retail sales experience, fashion is a plus
Some experience with Visual Merchandising
You'll be responsible for:
Analyzing and following up sales and KPI's to take wise actions to grow results
Communicating with the District Team regarding store allocations to secure a good garment level to support the selling
Ensuring the store execution meets the brand standards on a daily basis
Implementing and following up on the store operations
Ensuring the maintenance in the store is managed in a cost-efficient way
Actively prevent loss together with the store team, ensuring that all appropriate audit guidelines are being followed
Performing store operations (store appearance, cleanliness, and stock organization
Leading team with compassion and understanding while delivering strong sales results
Compensation and Benefits
Compensation is commensurate with experience (80k-100k/year)
Base Salary + Monthly Bonus
Health Insurance (Medical, Dental, and Vision)
401 (k) + Employer Match
20 business days - PTO
Employee Discount on FARM Rio Products of 60% ( partnership products are not included)
FARM Rio is an equal opportunity employer committed to Diversity & Inclusion. All qualified applicants will be considered by their capabilities and qualifications regardless of their race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.
Retail Store Manager
General manager job in New York, NY
Abbode Store Manager - Job Description
We're looking for an experienced, organized, and proactive Store Manager to lead day-to-day operations at our Nolita storefront. This is a hands-on role at a fast-growing startup, and you'll be at the center of shaping how our store looks, feels, and runs. This is a foundational role with room to grow. You'll help define and improve how the store operates-from inventory systems to customer experience to in-store events.
You'll Be Responsible For:
The success of the store defined by the customer experience and business goals
Leading and managing store staff with clarity and care
Shaping how the store looks and how processes work for the best customer experience
Managing inventory, restocks, and backstock organization
Planning and executing in-store events
Maintaining store cleanliness, merchandising, and visual standards
Communicating regularly with the management about updates, needs, and improvements
Actively identifying and solving problems before they become issues
Who You Are:
Organized and detail-oriented
A natural planner who thrives on checklists, systems, and structure
Proactive, flexible, and self-starting-you don't wait to be asked
Excited to build and improve processes as we grow
Comfortable with change and willing to adapt as the business evolves
Bonus if You Have Experience With:
Shopify or similar retail platforms
Working in a creative, product-based business
Managing teams in a customer-facing role
Must be available to work in person 5 days per week at our Nolita store.
Pay is $55-72K / year based on experience.
Store Manager
General manager job in Paramus, NJ
Store Manager (Full-Time)
Reports to: Director of Retail
As a Mavi Store Manager, you are more than just a retail leader-you are a brand ambassador and business driver. You'll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.
What Makes a Great Mavi Store Manager?
Customer-Obsessed
Prioritizes delivering a best-in-class experience
Builds meaningful connections with regulars and new customers
Team-First Mentality
Leads by example, motivates through coaching-not just direction
Invests in team development and celebrates team wins
Commercially Driven
Strong understanding of KPIs, stock flow, and profitability
Uses data to drive decisions and maximize daily sales opportunities
Detail-Oriented Operator
Maintains high standards across VM, stockroom, and shopfloor execution
Confident in managing opening/closing, scheduling, and loss prevention
Agile & Solutions-Oriented
Thrives in fast-paced retail with shifting priorities
Takes initiative, stays calm under pressure, and adapts quickly
Authentic & Positive Communicator
Confident, open communicator who embodies Mavi's friendly and genuine tone
Builds trust and loyalty with customers and team alike
Passionate About the Brand
Wears and loves the product-understands the importance of Fit, Fabric, Foundation
Embodies denim lifestyle and represents Mavi proudly in and out of the store
Key Responsibilities
Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
Maximize store profitability through effective scheduling, payroll, and expense management
Recruit, onboard, and develop store talent aligned with Mavi's values and standards
Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
Drive performance through weekly/monthly business reviews and KPI tracking
Bring Mavi's brand story to life on the sales floor through Fit, Fabric, Foundation
Manage local marketing activations and build community engagement
Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
Maintain full access to all store systems; responsible for opening and closing procedures
Required Skills & Qualifications
Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
Proven track record of meeting or exceeding sales targets and KPIs
Strong team management, coaching, and talent development skills
Excellent communication, interpersonal, and organizational abilities
Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
Passion for fashion and a genuine interest in denim
Flexible availability, including evenings, weekends, and holidays
Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
Assistant Manager
General manager job in New York, NY
The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.
Reports To: Store Manager
Supervises: Assists management with all sales associates, desk associates, and stock associates
Essential Functions
People Development
Training Completion: Ensure all associates complete training per company guidelines.
Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity & Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
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