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What is a general manager of operations and how to become one

Updated January 8, 2025
4 min read
Quoted Expert
Eric Olsen
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The general manager of operations plans, coordinates, or directs the operations of the company. You will direct and coordinate the activities of the company or departments concerned with the pricing, production, sales, and distribution of products. You will also be in charge of managing staff, preparing the work schedules, and assigning specific duties to the staff. Plus, you will review the reports, financial statements, and performance data to know the productivity and if the set goals have been achieved. You will also determine the areas that will need adjustment and improvement.

For this role, you must pay full attention to what other people are saying by understanding what is being said. A very good time management skill is also required. It is also important to consider the relative costs and benefits of potential actions before making them, and you should be able to understand written words and be able to interpret reports submitted to you. The General Manager of operations will earn an average salary of $100,159 annually.

What general advice would you give to a General Manager Of Operations?

Eric OlsenEric Olsen LinkedIn Profile

Professor, Industrial Technology and Packaging, Orfalea College of Business

Times of change are also times of great opportunities. We are going to need new technical solutions to address problems we are just learning about. You have to lean into the issues. Don't be a technologist - be a problem solver. That is why we also emphasize soft skills like lean six sigma, teamwork, and change management.
ScoreGeneral Manager Of OperationsUS Average
Salary
7.0

Avg. Salary $89,522

Avg. Salary $59,228

Stability Level
9.6

Growth Rate 6%

Growth Rate 0.3%

Diversity
3.5
Race

American Indian and Alaska Native 0.47%

Asian 6.29%

Black or African American 6.10%

Hispanic or Latino 14.92%

Unknown 4.33%

White 67.89%

Gender

female 18.76%

male 81.24%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress Level
9.6

Stress level is very high

7.1 - high

Complexity Level
9.2

Complexity Level is advanced

7 - challenging

Work Life Balance
3.6

Work Life balance is poor

6.4 - fair

General Manager Of Operations career paths

Key steps to become a general manager of operations

  1. Explore general manager of operations education requirements

    Most common general manager of operations degrees

    Bachelor's

    62.7 %

    Associate

    16.0 %

    Master's

    10.5 %
  2. Start to develop specific general manager of operations skills

    SkillsPercentages
    Customer Service19.64%
    Develop Team6.04%
    Financial Statements5.93%
    Logistics5.79%
    Payroll5.58%
  3. Complete relevant general manager of operations training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New general managers of operations learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a general manager of operations based on U.S. Bureau of Labor Statistics data and data from real general manager of operations resumes.
  4. Gain additional general manager of operations certifications

    General manager of operations certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific general manager of operations certification, having one may help you stand out relative to other applicants.

    The most common certifications for general managers of operations include Certified Food Manager (CFM) and Food Safety Manager Certification.

    More About Certifications
  5. Research general manager of operations duties and responsibilities

    • Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
    • Establish company's social network presence via Facebook.
    • Install, maintain, and support all hardware components ranging from scanners, POS devices and BMI readers.
    • Experience with various cash/credit management, facility monitoring, processing, digital signage, POS and remote ticketing systems.
  6. Prepare your general manager of operations resume

    When your background is strong enough, you can start writing your general manager of operations resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a general manager of operations resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable General Manager Of Operations Resume templates

    Build a professional General Manager Of Operations resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your General Manager Of Operations resume.
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  7. Apply for general manager of operations jobs

    Now it's time to start searching for a general manager of operations job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First General Manager Of Operations Job

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Average general manager of operations salary

The average General Manager Of Operations salary in the United States is $89,522 per year or $43 per hour. General manager of operations salaries range between $48,000 and $165,000 per year.

Average General Manager Of Operations Salary
$89,522 Yearly
$43.04 hourly

What Am I Worth?

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How do general managers of operations rate their job?

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General Manager Of Operations reviews

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A zippia user wrote a review on Sep 2019
Pros

I love being able to mold my team and the distribution center to the culture of respect and accountability! Having senior and executive leadership support is a huge positive factor in making this happen!!

Cons

Long hours and calls outside of regular business hours are the norm!


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A zippia user wrote a review on Jul 2019
Pros

I have direct impact on building structure into the organisation. Creating policies that make our company safe and efficient. Develop and mentor employees to achieve company goals.

Cons

The only thing that would make my career a little better is the pay.


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A zippia user wrote a review on Jun 2019
Pros

People Busy Money Busy and variety in a job Solving problems

Cons

Lack of benefits Lifting heavy things Sitting at a desk entitely


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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