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Become A General Manager Of Operations

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Working As A General Manager Of Operations

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $157,370

    Average Salary

What Does A General Manager Of Operations Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A General Manager Of Operations

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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General Manager Of Operations jobs

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General Manager Of Operations Career Paths

General Manager Of Operations
Chief Operating Officer Finance Advisor
Account Manager
5 Yearsyrs
Account Manager Operations Manager
Branch Manager
6 Yearsyrs
Vice President & General Manager Managing Partner
Director Of Food And Beverage
9 Yearsyrs
Director Of Sales Recruiter
Director Of Human Resources
10 Yearsyrs
Account Executive Sales Manager
District Manager
7 Yearsyrs
Chief Operating Officer Board Of Directors Member
General Manager
7 Yearsyrs
Business Developer Business Manager
General Sales Manager
8 Yearsyrs
Account Executive Regional Sales Manager
National Account Manager
8 Yearsyrs
President Of Operations Sales/Marketing
National Sales Manager
10 Yearsyrs
President Of Operations Managing Partner
Operations Director
9 Yearsyrs
Account Manager Sales Manager
Operations Manager
7 Yearsyrs
Operations Director Senior Project Manager
President Of Operations
11 Yearsyrs
Director Of Sales Operations Director
Regional Vice President
11 Yearsyrs
Office Manager Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Business Developer Vice President, Business Development
Senior Vice President, Sales
14 Yearsyrs
Office Manager Account Manager
Strategic Accounts Manager
9 Yearsyrs
Operations Director President Of Operations
Vice President & General Manager
12 Yearsyrs
Human Resources Manager Plant Manager
Vice President Of Manufacturing
14 Yearsyrs
Director Of Food And Beverage Director Of Sales
Vice President Of Sales & Operations
12 Yearsyrs
Senior Manager Product Management Director
Vice President, Product Management
13 Yearsyrs
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Average Length of Employment
Managing Partner 5.0 years
General Manager 4.8 years
Operating Partner 4.6 years
Division Manager 4.3 years
Branch Manager 4.2 years
Operations Manager 4.1 years
Manager Executive 4.0 years
Area Manager 3.8 years
Manager 3.7 years
General Director 3.5 years
Head Operator 3.5 years
Top Employers Before
Manager 8.1%
Director 2.8%
Owner 2.1%
Supervisor 2.1%
Top Employers After
Manager 4.9%
Consultant 4.0%
Owner 3.1%
President 3.1%

General Manager Of Operations Demographics

Gender

Male

78.8%

Female

18.9%

Unknown

2.2%
Ethnicity

White

80.6%

Hispanic or Latino

9.3%

Asian

7.4%

Unknown

2.1%

Black or African American

0.6%
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Languages Spoken

Spanish

46.7%

French

9.5%

Portuguese

6.6%

Japanese

5.8%

Italian

4.4%

Arabic

4.4%

Korean

2.9%

Russian

2.9%

German

2.9%

Chinese

2.2%

Hindi

1.5%

Mandarin

1.5%

Indonesian

1.5%

Greek

1.5%

Carrier

1.5%

Polish

1.5%

Dutch

0.7%

Gujarati

0.7%

Somali

0.7%

Danish

0.7%
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General Manager Of Operations Education

Schools

University of Phoenix

20.4%

University of Houston

6.9%

Purdue University

5.8%

Villanova University

5.1%

Michigan State University

4.7%

Northeastern University

4.4%

Indiana Wesleyan University

4.4%

Fairleigh Dickinson University

4.0%

West Virginia University

4.0%

Johnson & Wales University

4.0%

George Washington University

3.6%

University of Nevada - Las Vegas

3.6%

The Academy

3.6%

Arizona State University

3.6%

Rochester Institute of Technology

3.6%

University of Florida

3.6%

Ball State University

3.6%

Washington State University

3.6%

Liberty University

3.6%

Pennsylvania State University

3.3%
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Majors

Business

44.1%

Management

8.7%

Accounting

5.4%

Finance

5.4%

Marketing

5.3%

Psychology

3.0%

Mechanical Engineering

2.8%

Communication

2.5%

Electrical Engineering

2.3%

Political Science

2.3%

Education

2.2%

Hospitality Management

2.2%

Criminal Justice

2.0%

Computer Science

1.9%

General Studies

1.8%

Human Resources Management

1.8%

Liberal Arts

1.7%

Project Management

1.6%

Economics

1.6%

Culinary Arts

1.4%
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Degrees

Bachelors

40.6%

Other

24.1%

Masters

21.0%

Associate

7.4%

Certificate

4.3%

Diploma

1.0%

Doctorate

1.0%

License

0.5%
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Real General Manager Of Operations Salaries

Job Title Company Location Start Date Salary
General Manager-Global Advanced Operations Futuris Automotive (Us) Inc. Newark, CA Jul 01, 2015 $230,000
General and Operations Managers HCL America Inc. Jersey City, NJ Apr 02, 2016 $224,078
General Manager, Quality & Advanced Operations Futuris Automotive (Us) Inc. Newark, CA Apr 18, 2016 $211,980
General Manager, Quality & Advanced Operations Futuris Automotive (Us) Inc. Newark, CA Jan 05, 2016 $207,350
General and Operations Manager GVOS, Inc. Houston, TX Jan 09, 2016 $186,000 -
$198,000
General and Operations Manager Nimble Asset Management (USA) Inc. Addison, TX Mar 09, 2015 $180,000
General and Operations Manager Nimble Asset Management (USA) Inc. Dallas, TX May 01, 2015 $180,000
General and Operations Manager Nimble Asset Management (USA) Inc. Addison, TX May 01, 2015 $180,000
General Manager, Operations Westfield Corporation Los Angeles, CA Aug 24, 2015 $175,000
General Manager of Operations Berg Steel Pipe Corp Mobile, AL Jan 07, 2015 $175,000
General Manager, Operations Westfield Corporation Los Angeles, CA Oct 08, 2015 $175,000
General Manager, Operations Westfield Corporation Los Angeles, CA Aug 10, 2015 $175,000
General and Operations Manager Keysource Foods, LLC Torrance, CA Oct 15, 2015 $93,122
General Operations Manager Jiten Hotel Management, Inc. Brockton, MA Mar 12, 2016 $90,000
General Operation Manager Safari Sundays New York, NY Aug 24, 2015 $90,000
General and Operations Manager Coates Visual LLC West Hollywood, CA Aug 20, 2015 $90,000
General and Operations Manager Mundial Pesonal Care, LLC. Miami, FL Sep 08, 2016 $89,991
General Operational Manager Seung Kwang LLC Montgomery, AL Oct 13, 2015 $89,500
General Operations Manager Om SRI SAI, Inc. PA Jan 10, 2016 $85,655
General and Operations Managers Golden Promise Equipment Inc. New York, NY Feb 15, 2015 $85,567
General and Operations Manager Patricias Flooring Inc. NY Aug 14, 2016 $74,500
General and Operations Manager See Forge Inc. Houston, TX Jan 01, 2015 $74,360
General & Operations Manager Ozzie Health Industries Inc. Palm Desert, CA Feb 10, 2015 $73,840
General Operations Manager A & D Hotel LLC Austin, TX Sep 09, 2015 $72,720
General and Operations Manager Elway Industries Inc. Houston, TX Apr 12, 2015 $72,000 -
$72,010
General Manager Food Service Operations Swades Inc. DBA Rasoi Pawtucket, RI Apr 02, 2016 $71,698
General and Operations Manager Apple Inc. Cupertino, CA Jun 14, 2016 $71,282
General Manager-Global Operations Plutora Inc. Mountain View, CA Oct 01, 2015 $71,282

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Top Skills for A General Manager Of Operations

CustomerServiceP/LProceduresFinancialStatementsSafetyProgramFacilitiesManagementPayrollPersonnelProductDevelopmentISOLossPreventionDailyOperationsLogisticsCustomerSatisfactionInventoryControlBusinessDevelopmentOversightHumanResourcesBeverageAnnualRevenue

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Top General Manager Of Operations Skills

  1. Customer Service
  2. P/L
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Managed and serviced existing accounts, new sales and customer service for residential and commercial clients.
  • Managed P/L budget responsibility, including capital/manufacturing costs.
  • Created operational and human resource policies/procedures
  • Performed monthly variance analysis, developed monthly and quarterly financial statements.
  • Ensured that company sponsored safety programs followed best practices.

Top General Manager Of Operations Employers

General Manager Of Operations Videos

What Is Operations Management?

What makes a successful General Manager? | London Business School

A Day in the Life: General Manager

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