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General manager of operations full time jobs - 461 jobs

  • Manager, Associate Measurement Lead, Media

    Kantar 4.3company rating

    Ashley, OH

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details Job Title: Manager, Associate Measurement Lead, Media Job Location: Full Time Remote - Location band B, targeting Ohio, Michigan, etc. Work Authorization: This role does not support work visa sponsorship now or in the future, hence candidate's requiring a work visa sponsorship, kindly excuse. About the team: Our Associate Measurement Lead (AML) team are experts in understanding how to help advertisers succeed on Reddit's media platform. They support our partners at Reddit by optimizing media campaigns, identifying target audiences, and measuring the impact of marketing efforts on Reddit. A Manager (or Program Lead) on this team is responsible for leading a reduced study volume while providing additional guidance and support for ~5 AMLs on the team. About the role The AML Program Lead is responsible for servicing the Reddit account through the development of high-quality work, leading the onboarding and training of all team members, and supporting up to 5 AMLs to ensure they meet their own goals. In this role, they will build skills and expertise as a research partner to our clients as well as mentorship skills to more junior team members. This person will also have opportunities to support strategic conversations among internal and external leadership teams. This person will have strong communication and organization skills, previous mentorship experience, close attention to detail, and proactively seeks to identify and implement process changes to constantly work smarter and more efficient. Primary Responsibilities: Execute brand lift studies from start to finish on the Reddit platform by leading kick-off calls, setting up new studies, designing surveys, analyzing data, writing final reports, and presenting results to internal and external teams. Oversee up to 5 AMLs and ensure team members meet their AML Program goals by maintaining accurate data tracking, performing quality checks to ensure accuracy across project work, cross project work, regularly providing feedback from team members and stakeholders to identify areas for growth, and taking action to enhance program efficiency. Create onboarding plans and supporting materials to fully onboard new hires, such as trainings on study methodology to guiding team members on how to effectively present Brand Lift results to clients with actionable recommendations that are tied to research objectives. Develop expertise in key advertiser verticals and pilot new research solutions for our client as needed. Lead weekly internal meetings to cascade account updates, share learnings, and highlight new product/process changes that impact day-to-day work. Exhibit critical thinking to drive process improvements and address issues proactively alongside Kantar/Reddit leadership teams to constantly improve our client relationship. Closely partner with the AML Program Manager to identify knowledge gaps across team members, align on program needs, help escalate cross-functional feedback, and support the growth of our program YOY. Foster a positive work environment by recognizing team achievements, encouraging open communication, and promoting engagement. Essential Knowledge & Experience 2+ years advertising research / measurement experience with knowledge of experimentation and brand lift methodologies 1+ years of people management or at least 6 months of experience in the AML program 1+ years of client facing experience and a track record of success in client interactions, preferably in digital ad research, digital ad tech, at a research supplier, a media owner, brand, or agency partner. Exceptional written and oral communication skills - you're articulate and engaging, a data-driven storyteller that's passionate about measurement to inspire and drive action using logical reasoning. Strong detail-orientation, process and time management skills, and capable of prioritizing and delivering against multiple/competing deadlines and collaborate cross-functionally; prior project management experience preferred. Natural curiosity, can-do attitude, and a track record of taking initiative to drive lasting change. Ability to handle tricky conversations with clients in a productive way that demonstrates your commitment to being a long-term partner and ability to navigate delicate situations, such as sharing constructive feedback. Undergraduate degree with coursework in marketing, business administration, economics, statistics, math, social sciences, or a related field. Proficient computer skills in Microsoft office and Google Suite tools. Experience with Salesforce preferred and an ability to master other business tools as needed (e.g., data management / cross tab and other proprietary tools). Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager The salary range for this role i is 75,400.00 - 108,866.66 USD Annual . Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability Location Ohio, Work from HomeUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
    $61k-91k yearly est. 3d ago
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  • Business Manager Contracts - Power Generation

    National Electric Coil 4.1company rating

    Columbus, OH

    Job Title: Business Manager Contracts - Power Generation Reports To: VP - Commercial Contracts Management Department: Commercial/Operations Job Type: Full-Time / Salary Exempt At National Electric Coil ("NEC"), we deliver critical components to power plants worldwide. Our projects are large-scale, complex, and mission-critical. We are growing rapidly and need business-minded leaders to ensure projects are delivered profitably and efficiently. Role Overview: We are seeking a Business Manager Contracts to provide oversight of financial, operational, and commercial performance of large-scale EPC projects. This role focuses on business strategy, portfolio management, and cross-functional coordination. Key Responsibilities: Monitor project and program financial performance, including P&L, budgets, cash flow, and margins. Analyze trends, risks, and opportunities to improve operational efficiency and profitability. Collaborate with senior leadership on forecasting, resource planning, and customer strategy. Lead internal governance processes including project reviews, risk assessments, and executive reporting. Coordinate across Sales, Engineering, Finance, Procurement, and Operations to ensure business objectives are met. Required Qualifications, Capabilities, And Skills: Bachelor's degree in Business, Finance, Engineering, or related field. Strong analytical, financial, and leadership skills. Preferred Qualifications, Capabilities, And Skills: Advanced degree (MBA, JD, or other relevant graduate credential) Experience in EPC, industrial, or energy sectors. Ability to work across multiple functional teams and lead complex projects. 7+ years of experience in business operations, program management, or commercial oversight. Safety and Compliance: Adhere to safety procedures and PPE requirements in all manufacturing and office environments. Position Type/Expected Hours of Work: This is a full-time, salaried (exempt) position. The standard work schedule is a minimum of 40 hours per week; however, hours may vary based on business needs. Occasional evening or weekend work may be required to support urgent matters. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. While performing essential job duties, the employee is regularly exposed to: Typical manufacturing and office environment requiring occasional exposure to noise, machinery, and possible PPE use (e.g., safety glasses, gloves, steel-toed boots). Frequent use of computers, and standard office equipment. The noise level is usually moderate but may vary depending on the work area or activity. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Other Duties: Please note that this job description is not intended to cover or contain a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs evolve. This position may require occasional travel to vendor or customer sites for support, as needed. Equal Opportunity Employer Statement: We are an Equal Opportunity Employer and value diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $41k-72k yearly est. 1d ago
  • Store Manager

    Certified Oil 4.0company rating

    Columbus, OH

    Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee? Then you may be the perfect addition to our team! What We Offer: Competitive Wages Professional Structured Training program Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days And much more! Managers In Training will learn how to successfully manage the day to day responsibilities of running an EG America convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience. Training Process: During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store. Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United State, so there are always opportunities for you to move up the ladder! What you'll do: Greet Guests with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service! Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively. Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests' count on us to be 100% in-stock at all times. Oversee quality control, merchandising, & food safety programs in locations that offer hot food. We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary. Operate the cash register in an efficient manner In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager. Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught! Requirements: Minimum Education: High School or GED Preferred Education: Minimum Experience: 1 year retail or food experience Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory Soft Skills: Comfortable talking and interacting with guests and team members High energy Ability to move from one activity to another quickly Team oriented; willing to give extra effort to help others Computer skills are helpful Scheduling: This position is full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required. Hours & Conditions: Full-time - 40 regular hours maximum with 5 hours overtime required Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so. Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate. Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided)
    $41k-71k yearly est. 5d ago
  • Finance Operations

    Russell Tobin 4.1company rating

    Columbus, OH

    Financial Operations Support - Columbus, OH (Hybrid) 📍 Hybrid - Columbus, OH 💰 $19.50 to 22.00/hr 🎓 Bachelor's degree required | Internship experience accepted 🕒 Full-time, Contract (6-12 months with potential extension) We're seeking a motivated Financial Operations Associate to join one of our top financial services clients. This is an excellent opportunity for recent graduates to gain hands-on experience in a professional finance environment and grow within the industry. What You'll Do: Support daily financial operations and client account activities Provide customer service support as needed, assisting with client inquiries and account-related requests Review, verify, and maintain account documentation and transactions Collaborate with internal teams to resolve escalations and ensure accuracy Maintain compliance with firm policies and regulatory requirements Contribute to process improvements and operational efficiency What We're Looking For: Bachelor's degree required (Finance, Business, or related field preferred) Strong attention to detail and organizational skills Proficient in Microsoft Excel and other office applications Excellent communication and teamwork abilities This position is open to local candidates only - applicants must be located in Ohio Why You'll Love It Gain exposure to private banking and wealth management operations. Build your career foundation with a top financial client known for professional growth. Work in a structured, team-oriented environment with strong mentorship and support. Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. 💡 Interested? Apply today to connect with Russell Tobin's Financial Services recruiting team and take your next step in financial operations!
    $19.5-22 hourly 4d ago
  • Operations Manager

    Smash Park Entertainment Group

    Westerville, OH

    What is Smash Park? Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity. Job description: At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together. We're looking for a driven, hands-on Operations Manager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience. What You'll Do Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun. Cultivate a culture of diversity, equity, and inclusion throughout the organization. Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service. Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance. Train and develop team members to deliver exceptional guest experiences. Ensure compliance with food safety, liquor regulations, and quality standards. Monitor operational costs, identify opportunities to reduce waste, and improve profitability. Implement policies and protocols to maintain and improve operational efficiency. Help plan and execute public and private events to promote the Smash Park brand. Continuously review and improve the overall guest experience-from product quality to service delivery. Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment. The Experience You'll Bring: 2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred. Strong organizational, leadership, and interpersonal skills. Excellent financial management and analytical abilities. Experience with restaurant management and accounting software. In-depth knowledge of food safety, liquor requirements, and quality standards. Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays. Salary is based on experience, skills, and qualifications. This role is bonus-eligible. Job Type: Full-time Compensation: Starting salary of $65,000 annually, with bonus-eligibility. Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Experience Required: Hospitality management: 2 years We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $65k yearly 3d ago
  • Assistant Store Manager, Visual Merchandising

    Wayfair LLC 4.4company rating

    Columbus, OH

    Wayfair is redefining the in-store experience for home shoppers and we're looking for a passionate Department Manager of Visual Merchandising to help bring our brand to life. In this role, you'll lead the visual merchandising team to create inspiring, dynamic store presentations that captivate customers and drive sales. You'll partner closely with the Sr. Managers, General Manager, and the Home Office teams to shape and execute the visual strategy across all departments, from furniture to home improvement. If you're energized by creative leadership, operational excellence, and building teams that thrive in fast-paced, high-growth environments, this is the perfect opportunity to make your mark. What Does a Visual Merchandising Manager Do? * Lead Visual Storytelling: Drive the creative direction and flawless execution of in-store presentations, from seasonal floor sets to signage and props, across all departments. * Build & Inspire Your Team: Recruit, train, and mentor a team of Visual Specialists and Leads who share your passion for design and operational excellence. * Own Visual Operations: Manage day-to-day visual team activities, ensuring consistency, efficiency, and alignment with brand standards. * ? Partner Across the Store: Collaborate with Sales, Logistics, Asset Protection, and Home Office Visual partners to ensure seamless merchandise flow and a unified customer experience. Use Data to Drive Decisions: Analyze sales and visual performance metrics to optimize presentations and adjust strategies in real time. * ️ Pioneer & Innovate: Lead the build-out of the visual merchandising team structure and processes to support Wayfair's retail growth. * Champion Customer Experience: Make sure every visual element enhances the guest journey, inspires confidence, and reflects Wayfair's commitment to relentless customer focus. * ? Manage Tools & Tech: Leverage technology and tools to improve team productivity and store impact. * Be the Visual Ambassador: Represent Wayfair's brand values daily by fostering a culture of creativity, collaboration, and continuous improvement. You'll Thrive in this Role if You Have: * Visual Leadership Experience: 10+ years leading visual merchandising in high-volume retail or multi-unit settings, especially in home goods or related categories. * Creative & Strategic Vision: A portfolio that showcases your eye for design and ability to translate big ideas into consistent, compelling in-store experiences. * Team Builder & Mentor: Proven success recruiting, coaching, and inspiring visual teams to deliver their best work every day. * Business Savvy: Strong skills in analyzing data and KPIs to make informed decisions that boost sales and enhance visual impact. * ? Collaborative Spirit: Comfortable working across departments and with home office partners to align goals and drive store success. * Adaptability & Drive: Thrive in a fast-paced, ever-changing environment with a startup mindset and a passion for continuous improvement. * Flexible Availability: Ready to support operations with a schedule that can include early mornings, late nights, weekends, and holidays. * Technical Know-How: Familiarity with Google Suite or similar tools, plus the eagerness to learn new software that supports your team. * Customer-Centric Focus: You live and breathe delivering a retail experience that puts customers first, every detail matters. Additional Physical and Environmental Requirements: * Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling. * ? Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day. * Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment. * Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus. * ️ Temperature Flexibility: Comfortable in environments with varying temperature conditions. * Noise Tolerance: Occasional exposure to moderate noise levels and physical activity. * ️ Safety Awareness: Minimal exposure to workplace or environmental hazards-must adhere to all safety protocols. What are the Benefits*? * Competitive Pay: Earn competitive compensation, with regular opportunities for performance-based increases and performance based bonuses. * Career Growth: Access professional development and advancement opportunities to help you grow with us. * ? Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day. * Time to Recharge: Start accruing paid time off immediately-because work-life balance matters. * 401(k) with Company Match: We'll match up to 4% to help you plan for your future. * Tuition Reimbursement: Eligible after 6 months of employment, learn, grow, and get support along the way. * ? Wayfair Employee Discount: Save big on the pieces you love plus get 10% off at our in-store restaurant ️. * Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family. And So Much More: We've got more good stuff where that came from! Our full-time roles receive the full benefits package, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions! Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
    $53k-69k yearly est. Easy Apply 60d+ ago
  • Director, Operations - Neuro Heart

    Ohiohealth 4.3company rating

    Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The Director of Operations supervises and coordinates multiple activities, including: statistical, performance and managerial reporting, decision and budget support, billing, supply chain, and capital planning / execution. The Director of Operations participates in the development of clinical/operational strategy and is responsible for directing operations at the OhioHealth Advanced Heart & Vascular Center. The Director of Operations will work in close collaboration with appointed Medical Directors and System Service Line leadership. **Responsibilities And Duties:** 1. 20% Monitors & reports on monthly service line trends. Partners with clinical leaders to develop counter-measures for any variances in performance. Continually seeks new methods to deliver timely, electronic and actionable information to key medical, executive and service line leaders. 2. 15% : Provides primary support to Riverside Neuroscience ACM Board co-management t . Supports physician and administrative chair in coordinating monthly board meetings and maintains documentation related to Board performance. Obtains specialized training coordinate through OhioHealth Legal Service s designed to ensure compliance with regulatory guidelines. 3. 15% : Manages operations across direct reporting cost centers and teams. 4. 10% : Collaborates with clinical leaders to develop, deploy and maintain data-driven staffing models. 5. 10% : Establishes and maintains positive & effective working relationships with physician leaders and medical staff. 6. 10% : Manages all service line charge entry processes. Ensures charge entry is accomplished via timely, efficient and accurate processes. Develops and deploys audit tools / processes to validate performance. 7. 5% : Manages service line routine capital projects. 8. 5% : Organizes and facilitates monthly service line business review. 9. 5% : Champions the application of standard work for administrative processes with the specific aim of minimizing variability and improving operational performance. 10. 5% : Participates in goal development in each cost center. Partners with clinical managers in achieving goals. The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor. **Minimum Qualifications:** Bachelor's Degree (Required) **Additional Job Description:** **MINIMUM QUALIFICATIONS** Bachelor's Degree Field of Study: Business Years of experience: 3 **SPECIALIZED KNOWLEDGE** MBA or MHA (or equivalent) MS Office Products (including Word, Excel) or relevant years of experience **DESIRED ATTRIBUTES** Education, Credentials, or MHA (or equivalent) EPSi, EPIC, MS Office Products (including Access, Excel, Visio, MapPoint), statistical software (SAS, sCS, Minitab). Five years previous experience in acute care setting. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Heart Services Admin Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $65k-125k yearly est. 4d ago
  • Director Of Operations

    CMR Recruiting

    Columbus, OH

    Job Description Director Of Operations for our EMS Facility Compensation: $60,000 - $130,000 Annual Salary Benefits: Medical, dental, vision, life insurance, long-term and short-term disability insurance and 401K with a match program, PTO. Are you passionate about making a difference in the lives of others? We are looking for a Director Of Operations for our EMS Facility who prides themselves on a positive attitude and dedication to providing top-notch service. We are offering COMPETITIVE PAY with AMAZING BENEFITS and great WORK LIFE BALANCE. If this is something you are looking for, we'd love to have you on board! Position Description: We are looking for a dedicated Director Of Operations for our EMS Facility in Columbus, OH. This is a full-time, in-person position, Monday - Friday 9am - 5pm Qualifications of the Director Of Operations: Bachelor's degree minimum; preferred fields include business administration, finance, accounting, data analytics, healthcare administration, or related areas. Advanced degrees (MBA, MHA) are advantageous but not required. Leadership: Strong managerial and operational skills. Finance: Background in budgeting, financial reporting, and resource allocation. Data Analytics: Experience with healthcare data systems and analytics. Healthcare Exposure: EMS or clinical experience is a plus, but strong managerial or technical skills are also valuable. Technical Skills: Proficiency in data management tools, financial software, and analytics platforms preferred. Soft Skills: Leadership, communication, strategic planning, crisis management, and collaboration abilities are essential. Responsibilities of the Director Of Operations: Oversee daily operations including finance, budgeting, and accounting for the ambulance or EMS service Manage data analytics and technology systems to optimise efficiency, compliance, and patient care outcomes Lead staffing, training, and performance oversight aligned with regulatory and quality assurance standards Collaborate with healthcare providers, public safety agencies, and community partners Develop and implement policies, financial plans, and performance metrics Ensure compliance with healthcare regulations, billing, and reporting requirements Manage procurement and vendor relationships related to technology and service delivery Use data-driven decision-making to improve operational effectiveness and patient services If you're a skilled and compassionate Director Of Operations looking for a challenging and rewarding opportunity with our EMS Facility we want YOU to apply! #CLINICAL
    $60k-130k yearly 16d ago
  • Associate Center Operations Director

    Chenmed

    Columbus, OH

    **We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + **Patient Experience:** Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. + **Slot Utilization:** Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. + **Slots Quality:** Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients + **Available and Accessible:** Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. + **Disenrollment:** Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. + **Orphan Patients:** Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. + **Center Culture (Engagement):** Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. + **Center Workforce Planning:** Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. + **Onboarding of Line Staff:** Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. + **Teammate Retention (Turnover):** Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. + Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. + Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures + Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations + Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects + Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives + Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Spoken and written fluency in English + This position requires use and exercise of independent judgment + Flexible to work evening, weekends and/or holidays as needed **EDUCATION AND EXPERIENCE CRITERIA:** + BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required + A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required + A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required **PAY RANGE:** $83,638 - $119,482 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
    $83.6k-119.5k yearly 6d ago
  • Operations - Executive Director, Transformation & Servicing Innovation

    JPMC

    Columbus, OH

    We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate. As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists. Job Responsibilities Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs. Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations. Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations. Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance. Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency. Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems. Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions. Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience. Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes. Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations. Required qualifications, skills, and capabilities 15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence. Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities. Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management. Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution. Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance. Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations. Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls. Bachelor's degree required. Flexibility to travel as needed. Preferred qualifications, skills, and capabilities Master's degree in Business Administration, Engineering, or a related field is highly preferred;
    $91k-146k yearly est. Auto-Apply 60d+ ago
  • Member Services Operations and Enrollment Manager (Medicaid Health Systems Administrator 1)

    Dasstateoh

    Columbus, OH

    Member Services Operations and Enrollment Manager (Medicaid Health Systems Administrator 1) (2600008C) Organization: MedicaidAgency Contact Name and Information: ******************************** Unposting Date: Jan 26, 2026, 11:59:00 PMWork Location: Lazarus 5 50 West Town Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $39.22/hour Schedule: Full-time Work Hours: 8:00 am - 5:00 pm Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Health AdministrationTechnical Skills: Health AdministrationProfessional Skills: Collaboration, Innovation, Verbal Communication, Written Communication, Confidentiality, Continuous Improvement Agency OverviewAbout Us:Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine's agenda for Ohio's future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.Ohio Department of Medicaid plays a unique and necessary role in supporting the governor's vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by: • Delivering a personalized care experience to more than three million people served. • Improving care for children and adults with complex behavioral health needs. • Working collectively with our partners and providers to measurably strengthen wellness and health outcomes. • Streamlining administrative burdens so doctors and healthcare providers have more time for patient care. • Ensuring financial transparency and operational accountability across all Medicaid programs and services.Job DescriptionWhat You Will Do At ODM:Office: Managed CareBureau: Member ServicesClassification: Medicaid Health Systems Administrator 1 (PN: 20101842) Job Overview:As the Managed Care Operations and Enrollment Manager in the Office of Managed Care, Ohio Department of Medicaid (ODM), your responsibilities will include: · Overseeing statewide initiatives related to Medicaid health systems access, with a focus on managed care enrollment and member services· Managing key components of Ohio's Medicaid programs, including services for Aged, Blind & Disabled (ABD), MAGI, and MyCare Ohio populations· Directing membership services operations, coordinating audits and special projects, and ensuring alignment across multiple stakeholders including County Departments of Job & Family Services (CDJFS), Managed Care Organizations (MCOs), the Managed Care Enrollment Center (MCEC), and other state agencies· Leading efforts related to open enrollment, review of MCO member materials, tracking of Value Added Benefits, and ensuring quality of Medicaid Consumer Hotline phone calls· High-level data analysis, community outreach, and technical consultation to support access to care and improve member experience The ideal candidate will be a collaborative leader with strong analytical, communication, and project management skills, capable of navigating complex systems and driving impactful change across Ohio's Medicaid landscape.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsCompletion of graduate core program in business, management or public administration, public health, health administration, social or behavioral science or public finance; 12 months experience in the delivery of a health services program or health services project management (e.g., health care data analysis, health services contract management, health care market & financial expertise; health services program communication; health services budget development, HMO & hospital rate development, health services eligibility, health services data base analysis). Or 12 months experience as a Medicaid Health Systems Specialist, 65293.-Or equivalent of Minimum Class Qualifications for Employment noted above. Technical Skills: Health Administration Professional Skills: Collaboration, Confidentiality, Continuous Improvement, Innovation, Verbal Communication, Written CommunicationSupplemental InformationSupplemental Information:Compensation is as listed on the posting unless required by legislation or union contract.This positions is overtime exempt.Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.Candidates selected for an interview will be required to complete a written assessment as part of the interview process.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $39.2 hourly Auto-Apply 4h ago
  • Compliance and Ops Risk Test Manager - Vice President

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210696026 JobSchedule: Full time JobShift: : Join our team and lead the charge in shaping robust testing strategies that safeguard our firm's interests. As a key player, you'll have the opportunity to drive impactful decisions, enhance compliance, and build strong relationships with senior stakeholders. As a Compliance and Operations Risk Test Manager in the Testing Center of Excellence, you will lead in shaping the testing strategy across various business lines, ensuring alignment with regulatory and firm requirements. Your deep understanding of risk management and control evaluation will be instrumental in identifying and mitigating risks, thereby enhancing compliance and operational risk management. Additionally, your aptitude in stakeholder management will enable you to foster strong relationships with senior stakeholders, including business management and regulatory bodies. Your role will also involve making impactful decisions that influence operations, financial management, and public image, while maintaining compliance with operational policies and precedents. As a leader, you will manage a diverse team, planning and organizing individual and team activities to integrate and coordinate work across different parts of the firm. Job responsibilities * Lead the development and execution of comprehensive testing strategies, ensuring alignment with regulatory requirements and firm policies. * Oversee the assessment of the control environment, identifying control gaps, verifying control effectiveness, and driving remediation efforts. * Manage complex testing initiatives, applying advanced project management skills to ensure timely and efficient delivery of outcomes. * Utilize deep knowledge of risk management practices to make sound decisions that protect the firm's interests and comply with regulatory obligations. * Foster strong relationships with senior stakeholders, effectively communicating testing strategies and outcomes, and addressing any concerns or issues. Required qualifications, capabilities, and skills * 7+ years of experience in leading and managing complex testing initiatives within a financial institution or similar industry. * Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies. * Demonstrated expertise in risk management and control evaluation, with a focus on identifying control gaps and driving remediation efforts. * Advanced proficiency in project management, with a history of delivering results that accelerate business objectives. * Strong stakeholder management skills, with experience in fostering relationships with senior stakeholders and effectively communicating testing strategies and outcomes.
    $101k-133k yearly est. Auto-Apply 28d ago
  • District Manager - North Central East

    Falcon Farms Inc.

    Columbus, OH

    Job Title: District Manager Reports to: Regional Manager Job Type: Full-time, Exempt Salary: Commensurate with experience Territory Covered: Around New York State, Pennsylvania, Ohio and West Virginia area. (No relocation allowance covered) Job Description The District Manager position will oversee the commercial floral account with a high concentration on strategy and planning. Responsibilities will include (but are not limited to) being responsible for the profit and loss of your area, utilizing data to identify areas of growth and opportunity, visiting your team regularly in the field to ensure policies and initiatives are being implemented and followed up on, as well as developing strong relationships with your team and your accounts; creating plans to meet organizational goals, identifying new talent to bring to your team and overall ensuring the quality of the fresh-cut flowers being provided for our customers. We are looking for District Manager with a strong work ethic, proven multi-location management experience in the retail/merchandising industry, as well as proven ability to grow and develop a team. We are looking for a highly motivated and qualified candidate to be District Manager within the North Central East area to represent Falcon Farms to our customers and floral accounts with 100+ locations throughout the area. Major Responsibilities: Responsible for the success and profitability of all locations within assigned area by analyzing P&L, manage budgets and other operating statements Develop business plans and execute to ensure company goals are met through efficient flow processes Effectively use tools for superior inventory presentation and management of portfolio Track overall area performance, develop effective ways to fill in gaps between actual performance and company projections, prioritize store performance issues and create action plans to meet organizational goals. Cultivate business relationships with store leaders, Field Supervisors, Sales team, and peers through productive business meetings. Identify new business opportunities with operational area; distribution flow, merchandising and schematic plans, recruiting strategy, training and development, employee relations and customer service Spends a minimum of 40% time in the field with their Field Supervisor team to ensure proper execution of company initiatives, policies, and procedures. Responsible to follow up in the field on all agreed plans to ensure proper execution, advice and adjust plans as needed Actively network to identify outside talent and bring to the team. Will work closely with supervisor team to hire great candidates Develop and mentor the field team. Participate in career path plans, oversee implementation of training programs. Provide continuous coaching to guide and motivate the field team Cultivate and grow a committed team of Field Supervisors that will maintain profit margin and implement business plan Ensure all contractual agreements for each customer is met Safeguard quality of product, inventory levels, staffing, and safety Qualifications: Bachelor's degree in business, Marketing, or related field People management experience as a Field supervisor within the Company. Strong leadership and decision-making skills Business development and strategy implementation knowledge Entrepreneurial mindset Ability to sell, manage and drive growth Excellent customer relationship management skills Working experience in Excel and Microsoft Essential Functions: Ability to travel to multiple locations across North Central East using own vehicle Ability to interface with associates and customers Must be able to work long and flexible hours Open availability, weekends required Physical Demands: Able to push and pull freezer doors weighing up to 50 lbs. Ability to lift 20-50 pounds Unload trucks occasional Bending, lifting, stooping, walking, standing, twisting Repetitive hand/wrist/finger movements Limited sitting Ability to drive long distances Associate reporting to this position: Field Supervisor Career Path: Regional Manager
    $79k-130k yearly est. 8d ago
  • Director of Operations

    City Wide Facility Solutions

    Columbus, OH

    Job Description Are you a proven B2B sales leader with experience building, coaching, and leading high-performing account management teams? Do you thrive in performance-driven environments where Client retention, growth, and team development define success? City Wide Facility Solutions of Columbus is seeking a Director of Operations to lead our Facility Solutions Managers and drive client satisfaction, retention, and revenue growth. This role owns the performance of our client portfolio, leads a team of revenue-generating managers, and ensures City Wide delivers exceptional service while achieving growth and profitability goals. This is an opportunity with a base salary of $80k+ and uncapped commission, designed for a leader who wants real impact and accountability. Who Are We: We are a management company in the building maintenance industry. We manage services on behalf of our building owners and property managers. If you are seeking an exciting career and are leader of people, City Wide offers you a unique opportunity to use your skill set to create the lifestyle and income doing exactly what you do today, but for yourself, rather than corporate America! Essential Functions Lead, develop, and manage a high-performing team of Facility Service Managers (FSMs) and operational staff, including hiring, training, and ongoing performance development. Oversee all aspects of operational and financial performance, including revenue growth, profitability, IC and temporary labor management, and expense control. Build and maintain strong client relationships to support retention above 90%, oversee new client startups, and ensure service excellence through regular building inspections and CRM data accuracy. Ensure vendor and Independent Contractor (IC) compliance, quality of service, and alignment with client scopes of work. Collaborate with sales to identify and drive cross-selling opportunities, with a focus on expanding non-janitorial services. Maintain a strong field presence by working alongside FSMs weekly, providing coverage as needed, and traveling within the market up to 50%. The City Wide team is committed to positively impacting the lives of everyone within the City Wide community of franchisees, clients, employees, contractors, and vendors. We believe everyone matters and being successful in life is not enough. We must also be significant! Requirements You are the Superstar we are looking for if you... Bachelor's degree or equivalent work experience, with 5+ years in operations, sales, or account management, including team leadership and increasing responsibility. Proven ability to build and manage client relationships, resolve conflicts, and lead teams to achieve performance goals. Strong communication skills, both verbal and written, with the ability to influence, coach, and develop others effectively. Skilled in time management, organization, and prioritization, with the ability to manage multiple tasks and see the "big picture." Demonstrated professionalism, a positive attitude, and a collaborative approach with clients and internal teams. Proficient in Microsoft Office Suite and experienced with CRM systems and departmental budgeting. High aptitude for learning, problem-solving, and improving systems through critical thinking and process awareness. Benefits City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program that rewards talented employees for their performance. After meeting eligibility requirements, you will be eligible for: Medical, Dental, and Vision Insurance, 401(K) retirement savings plans. Job Type: Full-time Compensation Package: $80,000+ Annual Base Salary & Monthly Car Allowance & Monthly Commission & Quarterly Bonus Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at *************************************
    $80k yearly 12d ago
  • Operations Manager

    Community Kitchen Inc.

    Columbus, OH

    Job DescriptionBenefits: 401(k) Paid time off Training & development Interested applicants may submit a resume to: ********************************. This is a full-time, exempt position working 40 hours per week, Monday through Friday. Hours of operation are 7:00am to 3:00pm. May require some Saturdays, as needed. Also, may require some hours outside of normal hours of operation. Job Title: Manager of Operations Reports to: President/CEO Rate of Pay: Salaried Job Objective: Manage and coordinate the operations of Community Kitchen, Inc. The Manager of Operations is responsible for all day-to-day operations, ensuring and improving the performance, productivity, and efficiency of organizational operations. Maintains and improves operational excellence of Community Kitchen, Inc. Working Conditions: 40-hour work week, core operational hours are 7 am -3 pm, Monday through Friday Fast-paced work environment. Job Duties: Coordinate, manage and monitor the day-to-day operations in the organization. Establish and maintain organization standards pertaining to cleanliness, treatment of clients, staff, and volunteers, and the mission of CKI. Order, control, and periodically spot-check inventory, and work with the Kitchen Manager to maintain inventory. Act as liaison with vendors, community, donors, and volunteers. Provides tours, presentations, and other info about CKI to interested persons and groups. Serve as an advocate for the agency. Develop and manage relationships with other agencies that support CKI activities (i.e. Columbus Health Department, local businesses, in-kind donors, local universities, etc.) Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement organizational policies and procedures. Monitor adherence to rules, regulations, and procedures. Provide supporting documentation for grant writing/reporting and research purposes; monitor progress and maintain reporting documentation; in conjunction with the CEO be aware of start/end dates and deadlines. Manage GiftWorks and QuickBooks Work with the accountant to get monthly financial reports Maintain donor records in GiftWorks Human Resources: Supervise staff. Monitor and evaluate organization staff and volunteers. Delegate tasks and accountabilities. Establish work schedules. Screen, recruit and coordinate all agency volunteers; oversee volunteer database. Conduct appropriate training for volunteers. Conduct outreach initiatives to expand volunteerism in support of agency programs. May be required to work to resolve employee relations issues with staff in the absence of the CEO. Report all employee relations issues to the CEO. Provide strategic input - liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans. Coordinate and confer with President/CEO to resolve operating problems and difficulties, and operational procedures. Inform the President/CEO of pertinent issues and challenges. Coordinate and oversee special events and projects (i.e. summer picnic, summer lunch program, Christmas program, Halloween party, etc.) Investigate agency complaints and incidents. De-escalate and manage difficult clients. Act as backup to administrative staff and President/CEO when necessary. Prepare reports as specified by the President/CEO. Other duties as assigned. Job Competencies: Relationships- Ability to develop and maintain positive working relationships with staff, volunteers, clients, vendors, and donors. Planning and organizing- Prioritize multiple tasks and projects. Respect for diversity. Attention to detail, accuracy of reports and communications. Ability to work independently Minimum Qualifications: HS Diploma. Experience leading staff and/or volunteers. Proficiency in computers and Microsoft Office applications, Google Docs, Sheets ad Forms required. Experience with QuickBooks and donor database software desired. Excellent writing, communication, organizational, and interpersonal skills. Experience working with vulnerable or at-risk populations preferred. Excellent customer service. Experience de-escalating difficult situations. Valid Ohio Drivers License.
    $61k-100k yearly est. Easy Apply 24d ago
  • Operations Manager

    The Blue Collar Recruiter

    Delaware, OH

    Job DescriptionOperations Manager Location: Delaware, OH Employment Type: Full-Time Compensation: $80,000 - $100,000 Annually (Based on Experience) + Performance Bonuses Oversee the launch and daily operations of a new residential plumbing service business in Delaware. As Operations Manager, you will manage teams, optimize workflows, ensure customer satisfaction, and drive profitability in a fast-paced startup environment. This role demands strong leadership, hands-on problem-solving, and a focus on safety and efficiency to build a thriving operation from the ground up. Key Responsibilities Supervise plumbers and support staff on service calls, installations, and repairs, including scheduling, dispatching, and performance coaching. Monitor job costing, inventory, and budgets to maintain P&L accountability and operational efficiency. Coordinate vendor relationships, equipment maintenance, and compliance with Ohio Construction Industry Licensing Board (OCILB) standards and local codes. Handle customer interactions, resolve escalations, and implement quality control measures for consistent service delivery. Develop processes for training, safety protocols, and continuous improvement to scale the business. Track KPIs, generate reports, and contribute to strategic planning for growth. Qualifications 7+ years in plumbing or service industry operations, with supervisory experience preferred. Proven track record in team management, budgeting, and customer service in a trade environment. Familiarity with plumbing systems, codes, and tools; OCILB Plumbing Contractor knowledge a plus. Strong organizational, communication, and problem-solving skills. Valid driver's license, clean record; able to pass background check and drug test. Proficiency in operations software, Microsoft Office, and basic financial tools. Benefits Health and dental insurance. Paid time off (PTO). Company vehicle provided. Bonuses tied to team performance and business milestones.
    $80k-100k yearly 26d ago
  • Operations Manager

    Careers Opportunities at AVI Foodsystems

    Hilliard, OH

    AVI Foodsystems is looking for an energetic and optimistic leader to immediately fill the role of Operations Manager, Full-time. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Assist in the training and development of team members Lead and assist on projects assigned by the Branch Manager Operate and maintain company-owned vehicle in a safe manner; to be used for the purpose of traveling to accounts Maintain positive customer relations by visiting accounts Recognize needs for equipment upgrades and schedule installations of new vending machines Support company programs and branch goals Monitor inventory percentages, direct labor costs, waste percentages, inventory levels and consumption Address customer inquiries/complaints within 24 hours Perform other duties as required Requirements: Must be 21 years of age or older to operate a company vehicle Previous vending experience is preferred Previous management experience required Ability to manage financials and achieve goals Excellent interpersonal skills for communicating with fellow workers and customers Ability to effectively work independently and utilize time efficiently Problem solver Valid Driver s License with good driving history Benefits: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities We conduct pre-employment drug testing. EOE
    $61k-100k yearly est. 60d+ ago
  • Director of Operations

    Wisconsin Coach Lines Inc.

    Ashville, OH

    Job Title: Director of Operations Job Type: Full Time (on site 5 days/week) Education Level: College Degree preferred but not required Salary Range: Commensurate with Experience * This opportunity is contingent upon the successful award of a contract* Summary Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Director of Operations with a minimum of eight (8) years of experience in their area of expertise or in the transportation or logistics sector. The Director of Operations will assist with directing and coordinating all activities of the location to obtain optimum efficiency and economy of operations. The Director of Operations will interface with drivers and dispatch personnel on a daily basis to coordinate all phases of operations. The ideal candidate will have worked in the transit sector with a range of supervisory roles in their field of expertise, demonstrate excellence in budget development and management and demonstrate a management approach that is growth-oriented and forward-thinking. The incumbent will report to the General Manager. Responsibilities: * Interface with both customers and Coach USA staff (dispatchers/drivers) * Must be knowledgeable of all gates and routes * Will communicate with central dispatch when necessary * Ensure employees are following proper policies and procedures * Responsible for maintaining operational budgetary requirements and apply solid business principles * Reviews paperwork turned in by drivers to ensure pay and billing data is complete and accurate * Audits all operational documentation, including work tickets against dispatch day sheet/ schedule * Reviews and adjust schedules to assure efficiency and vehicle and operator availability. * Assigns operators and vehicles to routes and schedules, coordinating last minute changes accordingly * Forwards safety items to Maintenance Department * Recommends and processes disciplinary action, when appropriate, to General Manager. * Responds to customer problems and complaints; takes action or coordinates with appropriately to provide a solution Requirements: * Strong written and verbal communication skills * Must be self-motivated * Ability to demonstrate problem-solving and decision-making skills * Ability to lead and work independently as well as in a group environment * Applicable computer experience and skills * Must have the ability to determine vehicle travel path to ensure safe and timely transportation of passengers * Must have the ability to evaluate and determine proper action in situations that may pose a safety risk * Must have the ability to comply with current traffic and driver safety regulations as well as all other applicable Federal, State, and local regulations and system policies * Must have the ability to learn, understand and follow all public transit routes/schedules * Ability to work in a fast-paced, ever-changing environment * CDL preferred but not required Interested candidates can apply at ***************** Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
    $65k-118k yearly est. 10d ago
  • CMH General Manager

    DSV Road Transport 4.5company rating

    Columbus, OH

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - VIRTUAL - US Ohio Division: Solutions Job Posting Title: CMH General Manager Time Type: Full Time POSITION SUMMARY The General Manager of operations is a highly visible leadership role. This individual is responsible for overseeing the strategic direction, operation, compliance, and financial results for a designated operation. The General Manager ("GM") will serve as a primary customer interface for all leadership decisions regarding proposal approval and contract negotiations. This role is the Champion of overseeing local continuous improvement activities, LEAN practices, supply chain analysis, six sigma initiatives, and ISO activities. The "GM" will also develop marketing plans and assist in growing new business. He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES * Ensures that systems and procedures are in place for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. * Leads operations to meet prescribes productivity and service goals. Complies with terms outlined in site operating agreement with the client * Sets goals to drive company Continuous Improvement efforts * Works to develop and maintain productive business relations with vendors, suppliers, and all business partners. Ensures the OSHA requirements and all Federal and State Law and compliance are effectively implemented. * Assists in setting standards appropriate to client and scope of work * Develops and manages a system of controls to ensure that service level and operations performance goals are met within prescribed cost, revenue, and profit paraments for operations * Assists in setting standards appropriate to client and scope of work * Partners with senior leadership to develop and recommend annual operating budget * Responsible for the overall safety and security of operation * Develops team to achieve company and client objectives for the operation * Actively supports and practices mentoring, succession planning, and management development activities at the site level * Communicates the mission, vision, and core values to motivate direct reports. Management Information Systems Proactively develops plans and capital request to ensure appropriate level of automation/technology to service the client. Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. Remains knowledgeable regarding changes in hardware and software technology. Customer Management Acts as site level champion of client relationship management. Assures that client accounts receive the required level of operational and administrative support. Maintains appropriate contact with all functions and respond to requests when required. Coordinates and leads business reviews with appropriate client and company representatives for each reporting operation. Promotes a positive relationship with clients by providing excellent customer service. Marketing & Sales Participates and assists Director and other company resources in planning new account strategies, prospecting for new opportunities, generating positive word of mouth, and participates in the development of quoting rates. Budgeting / Financials Responsible for development of an annual operating budget. Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. Ensure that the budgeting and pricing activities are in compliance with contract guidelines. Responsible for developing and maintaining contract pricing in a multi-client environment. Equipment & Facilities Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety and, equipment including material handling equipment (MHE). Ensures team members are properly trained on any MHE. Keeps informed of relevant new technology and make recommendations as applicable. Safety Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. Audits warehouse for compliance with safety, security, and quality principles and rules. Ensures all federal, provincial or other statutory requirements are adhered to within the parameters of Health and Safety. OTHER DUTIES * Work overtime as dictated by business whether mandatory or voluntary * Performs other duties as required SUPERVISORY RESPONSIBILITIES * Manages operations managers SKILLS & ABILITIES Education and/or Experience: * Must have a high school diploma or general education degree (GED). * Bachelor's degree is preferred * 7 years' experience working in a logistics/distribution/relevant environment. * 5 years' experience in a leadership role in logistics/distribution/supply chain environment in operations management capacity * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Computer Skills * Proficient in Microsoft Office (Excel, Work, and Power Point) * Demonstrated proficiency in knowledge of applicable WMS systems Language Skills * English (reading, writing, verbal) * Proficiency in business communication at all levels Other * Strong attention to detail accuracy and accomplish job task in a timely manner * Good organizational and personnel skills * Good communication skills, written and oral * Good leadership, supervision, and planning skills * Advance level expertise required in accounting and financial mathematical applications as related to managing a P&L and preparing site/operation budgets * Motivates self and others to accomplish important objectives despite a complex environment and multiple demand, creates a sense of urgency, delegates appropriately. * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment * The ability to develop effective relationships, provide leadership, and integrate diverse organizations and individuals toward unifying objectives CORE COMPETENCIES Leader of Others ☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving Independent Contributor ☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies PHYSICAL DEMANDS Occasionally * Handling/Fingering, Sitting Frequently * Bending Constantly * Walking and Standing Ability to Lift/Carry and Push/Pull * 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $40k-78k yearly est. 9d ago
  • General Manager

    Scene 75 Columbus Entertainment Center 3.7company rating

    Dublin, OH

    Job Description General Manager FT Salary Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, Craig's Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector. Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun-demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge-every day is an opportunity to elevate play. Job Summary: Five Star Parks & Attractions creates an exciting career for passionate individuals to share in bringing entertainment and fun to our guests! Our vision is to create a safe and fun space for families of all ages to have the best in modern entertainment. We are looking for a General Manager to oversee all staff, budgets, and operations of the local business unit. General Manager responsibilities include formulating overall strategy, managing people, and enforcing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are maximized. Accountabilities: · Supervise staff of anywhere from 40-80+ · Design strategy and set goals for growth · Oversee recruitment and training of new employees · Prepare regular reports to corporate management (i.e. receipts, payouts, P&L, etc) · Oversee day-to-day operations · Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors) Principles Duties and Responsibilities: · Work with Recruiter to schedule and conduct candidate interviews and orientations · Oversee training of employees at your location · Train and communicate with Shift Manager positions on a daily basis · Be familiar with our Embed swiper system and Centeredge POS system · Handle escalated customer complaints, issues, or questions as needed · Keep employees informed on culture, standards, and any updates such as sales specials or new job opportunities · Communicate daily with team members · Maintain a safety-focused attitude at all times · On call for special projects or holidays Skills/Competencies Required: · Strong teamwork ethic and attitude · Attention to detail · Passion for their work · Time management and a sense of urgency · Leadership skills · Meticulous attention to detail Education, Qualifications, and Experience: · Must be at least 21 years of age · Bachelor's degree in business management required · Master's degree in business administration preferred · Must have at least two years of management or supervisory experience · Must be able to work weekends and holidays · Must be able to work up to 45 hours per week, availability to work every weekend · Must have a bachelor's degree or equivalent combination of relevant education and experience · Able to stand for long periods of time · Able to lift 39lbs unaided · Valid driver's license required · Authorized to work in the United States Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Experience level: 2 years Weekly day range: Monday to Friday Weekends as needed Education: Bachelor's (Required) Experience: Operations management: 2 years (Required) Ability to Relocate: Columbus, OH: Relocate after starting work (Required) Work Location: In person Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program. APPLY NOW!
    $28k-41k yearly est. 19d ago

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