Research Summary. We analyzed 2,139 general manager of operations resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Buffalo Wild Wings and HCL Technologies. Here are the key facts about general manager of operations resumes to help you get the job:

  • The average general manager of operations resume is 517 words long
  • The average general manager of operations resume is 1.1 pages long based on 450 words per page.
  • Customer service is the most common skill found on a general manager of operations resume. It appears on 19.6% of resumes.
After learning about how to write a professional general manager of operations resume, you can make sure your resume checks all the boxes with our resume builder.


General Manager Of Operations Resume Example

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General Manager Of Operations Resume
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General Manager Of Operations Resume
General Manager Of Operations Resume

What Should Be Included In A General Manager Of Operations Resume


1. Add Contact Information To Your General Manager Of Operations Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

General Manager Of Operations Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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General Manager Of Operations Resume Relevant Education Example #1

Bachelor's Degree In Business 2014 - 2016

Ashford University San Diego, CA

General Manager Of Operations Resume Relevant Education Example #2

Bachelor's Degree In Accounting 2014 - 2016

New York University New York, NY


3. Next, Create A General Manager Of Operations Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of General Manager Of Operations Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Financial Statements Skills

    A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

  • Logistics Skills

    Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

  • Payroll Skills

    Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

  • Continuous Improvement Skills

    Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

  • Oversight Skills

    Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

  • Human Resources Skills

    Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Top Skills for a General Manager Of Operations

  • Customer Service, 19.6%
  • Develop Team, 6.0%
  • Financial Statements, 5.9%
  • Logistics, 5.8%
  • Other Skills, 62.7%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your General Manager Of Operations Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
General Contractor
  • Resolved conflicts by coordinating engineered drawings prior to construction minimizing change-orders and RFI's.
  • Reviewed new procedures and suggested process improvements.
  • Developed and implemented methods and procedures for monitoring projects, such as records preparation, progress reports, and staff conferences.
  • Served as liaison for any communication between OrthoNet and provider.
  • Coordinated estimates, take-offs, RFI's, purchase and work orders, and change orders.
Work History Example # 2
Marketing Representative
  • Recorded daily customer interaction, engaged upper management and closed opportunities through Salesforce.
  • Recruited and managed customers by explaining the value-added activities provided by Sysco food services.
  • Worked closely with Business Development and Business Review departments within Sysco.
  • Screened company emails and coached customer service agents accordingly.
  • Monitored 15-20 associates daily for tasks and metrics.
Work History Example # 3
Service Manager
Chipotle Mexican Grill
  • Managed the daily and weekly cleaning/ownership of the FOH areas including the patio, dining room, restrooms, and line.
  • Mentored and developed the restaurant managers in my area and identified high performing individuals for the Restaurateur position.
  • Scheduled equipment maintenance and testing.
  • Developed on and off-book financing scenarios related to the $16 Billion telecommunications superhighway project for senior management decision-making.
  • Reduced client payroll expenditure 122,244/28% over prior year by reducing premium overtime, 2004.
Work History Example # 4
General Manager Of Operations
  • Supervised, Managed and organized various departments including budget, payroll, product placements and inventory.
  • Promoted to Operations Supervisor after 6 months to overhaul dispatch department and implement departmental policies and procedures to maximize efficiency.
  • Directed all Distribution and Logistics functions for Sam's Clubs in the Western United States.
  • Empowered by GM to make decisions on their behalf.
  • Monitored and analyzed KPIs and merchandising department performance.

5. Highlight Your General Manager Of Operations Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your general manager of operations resume:

  1. Certified Food Manager (CFM)
  2. Food Safety Manager Certification
  3. Six Sigma Green Belt
  4. Certified Management Accountant (CMA)
  5. Certified Professional - Human Resource (IPMA-CP)
  6. Certified Sales Professional (CSP)
  7. Certified Manager Certification (CM)
  8. Master Project Manager (MPM)
  9. Sales Management
  10. Certified Construction Manager (CCM)


6. Finally, Add a General Manager Of Operations Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing A General Manager Of Operations Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
See sample resumes for the job you want
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