General Manager Of Operations Resume Examples 2023

Research Summary. We analyzed 2,139 general manager of operations resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Buffalo Wild Wings and HCL Technologies. Here are the key facts about general manager of operations resumes to help you get the job:

The average general manager of operations resume is 517 words long
The average general manager of operations resume is 1.1 pages long based on 450 words per page.
Customer service is the most common skill found on a general manager of operations resume. It appears on 19.6% of resumes.

After learning about how to write a professional general manager of operations resume, you can make sure your resume checks all the boxes with our resume builder.

General Manager Of Operations Resume Example


Henry Berry General Manager Of Operations Contact Information Los Angeles, CA (240) 555-9226 hberry@example.com Skills Oversight Incident Reports Direct Supervision Property Management Hvac Customer Relations Production Personnel Project Management Capital Expenditures Sales Floor Employment History General Manager Of Operations 2018 - Present Best Buy Los Angeles, CA Addressed customer inquiries and resolved complaints Opened a new store location and assisted in recruiting and training new staff. Supervised employees to ensure company goals were met by following company dictated procedures. Created a unique training program to certify all sales associates that was adopted by all store management. Account Management Weekly sales goals Handling cash deposits Register maintenance Monthly and weekly inventory audits Manage 3 workers Executed daily operations of store operations. Trained new hires on use of Point of Sale system, daily opening and closing procedures, and customer service techniques. Plant Manager 2014 - 2018 BENCHMARK LANDSCAPE San Diego, CA Standardized best practice operating procedures, improved customer service and inventory management. Started a core group of Lean Six Sigma practitioners. Elected Safety Committee Chairman; established and enforced safety programs and procedures that eliminated lost time accidents. Implemented security procedures and monitoring per internal audit requirements. Manage a staff of 12 direct reports and 375 indirect reports. Supervisor 2004 - 2014 Macy's San Diego, CA Top filling associate for managers when sales floor personnel were needed. Coordinate distribution of all incoming communication Executive level coverage of store as needed. Partner with Store Management to ensure all policies are understood and executed by store Associates and Executives. Handled high end Clientele and resolve customer issues while eensuring high level of customer service satisfaction at all times. Ensured operational standards back of house were maintained and timely merchandise flow to sales floor was executed. Provided exceptional customer service, processing customer orders, and promoting/suggesting products and services to customers. General Contractor 1994 - 2004 Clyde Companies San Diego, CA Cared for individuals providing companionship, personal care, or help in adjusting to new lifestyles. Performed various tasks of manual labor Followed all safety procedures while operating power equipment Contract negotiations, sub-contractor negotiations and construction oversight. Education Bachelor's Degree Business 1986 - 1989 Ashford University San Diego, CA


Jennifer Perry General Manager Of Operations Contact Info Detroit, MI (530) 555-7591 jperry@example.com Skills FacilitySales OfficeInternal DepartmentsScheduling MeetingsOrder EntrySimplificationConference CallsROIProject ManagementPartner Operations Employment History General Manager Of Operations 2020 - Present Subway Detroit, MI Handled bank deposits, ordering, hiring and firing. Fostered long-term customer relationships to build a large base of repeat customers. Supervised and implemented restaurant operations and safety procedures. Performed Inventory, bank deposits, ordering of store supplies,employee training, hiring and scheduling. Operations Manager 2010 - 2020 Motorola Solutions Chicago, IL Managed product development for 2 satellite cellular phones on the Iridium satellite network. Managed business development and sales efforts for large-scale, smart card-based mass transit automated fare collection systems. Developed and deployed organizational-level project management methodology, improving execution predictability and funding requirements for enterprise-level projects and programs. Enhanced product development quality, efficiency, and cycle times by implementing KPI driven development processes for continuous improvement. Initiate and oversee development of company website to create an online presence. Executive Assistant 2001 - 2010 Deloitte Chicago, IL Plan and direct special events and large meetings, managing event budgets and vendor relations. Organize and coordinate all aspects of special events. Contributed in several ways: Assist with special projects and presentations. Assisted with processing of personnel files including benefits, time off, and tax information. Sales Coordinator 2000 - 2001 Sears Holdings Hoffman Estates, IL Partnered with other sales consultants and cashiers to provide customer service. Act as back-up cashier, interact with public; provide excellent customer service/shopping experience. Processed Sales Force data base requests, updated CRM records, assist manager with special projects/requests as needed, etc. Give great customer service to our Guests. Education High School Diploma 2000 - 2000


Bobby White General Manager Of Operations Reston, VA (860) 555-3102 bwhite@example.com Experience General Manager Of Operations2015 - Present LA Fitness•Reston, VA Prepared and managed quarterly budget closely to ensure financial goals were met. Oversee daily operations of the business. Researched and partnered with vendors regarding facility repairs. District Manager2014 - 2015 Starbucks•Reston, VA Created new training plan and influenced licensee to staff new stores with 75% experienced staff for sustainable success. Support store manager by working directly with partners in executing action plans that meet operational and organization objectives. Communicate Starbucks standards to store management to ensure smooth flow of operations and adherence to Starbucks brand guardrails. Created efficient weekly store schedules according to business needs and company policies. Business Developer2006 - 2014 AT&T•Reston, VA Coordinated team of up to 11 in all facets of technology cloud solutions and managed hosting services sales portfolio management. Analyze customer business needs in order to promote new business solutions, including hardware and software offered by the Company. Business Development Representative2005 - 2006 Sprint•Reston, VA Provided wireless communication needs for businesses. Succeeded the daily sales goals. Develop and implement sales strategies to increase business sales effectiveness of the local sales pipeline. Negotiated Global Framework Services Agreements for managed IP wire line and wireless services. Skills Product DevelopmentCommunicationOverall OperationsFinancial StatementsADTCompany PoliciesDirect ReportsProduct InformationAESales Goals Education Bachelor's Degree Business1997 - 2000 Strayer University•Washington, DC

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

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What Should Be Included In A General Manager Of Operations Resume

1. Add Contact Information To Your General Manager Of Operations Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

General Manager Of Operations Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors

41.8%

6.4%

5.2%

5.1%

General Manager Of Operations Resume Relevant Education Example #1

Bachelor's Degree In Business 2014 - 2016

Ashford University San Diego, CA

General Manager Of Operations Resume Relevant Education Example #2

Bachelor's Degree In Accounting 2014 - 2016

New York University New York, NY

3. Next, Create A General Manager Of Operations Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of General Manager Of Operations Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Financial Statements Skills
A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.
Logistics Skills
Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
Payroll Skills
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
Continuous Improvement Skills
Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.
Oversight Skills
Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.
Human Resources Skills
Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Top Skills for a General Manager Of Operations

Source: Zippia.com

Customer Service, 19.6%

Develop Team, 6.0%

Financial Statements, 5.9%

Logistics, 5.8%

Other Skills, 62.7%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your General Manager Of Operations Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

General Contractor

Kforce

Resolved conflicts by coordinating engineered drawings prior to construction minimizing change-orders and RFI's.
Reviewed new procedures and suggested process improvements.
Developed and implemented methods and procedures for monitoring projects, such as records preparation, progress reports, and staff conferences.
Served as liaison for any communication between OrthoNet and provider.
Coordinated estimates, take-offs, RFI's, purchase and work orders, and change orders.

Work History Example # 2

Marketing Representative

Sysco

Recorded daily customer interaction, engaged upper management and closed opportunities through Salesforce.
Recruited and managed customers by explaining the value-added activities provided by Sysco food services.
Worked closely with Business Development and Business Review departments within Sysco.
Screened company emails and coached customer service agents accordingly.
Monitored 15-20 associates daily for tasks and metrics.

Work History Example # 3

Service Manager

Chipotle Mexican Grill

Managed the daily and weekly cleaning/ownership of the FOH areas including the patio, dining room, restrooms, and line.
Mentored and developed the restaurant managers in my area and identified high performing individuals for the Restaurateur position.
Scheduled equipment maintenance and testing.
Developed on and off-book financing scenarios related to the $16 Billion telecommunications superhighway project for senior management decision-making.
Reduced client payroll expenditure 122,244/28% over prior year by reducing premium overtime, 2004.

Work History Example # 4

General Manager Of Operations

Meijer

Supervised, Managed and organized various departments including budget, payroll, product placements and inventory.
Promoted to Operations Supervisor after 6 months to overhaul dispatch department and implement departmental policies and procedures to maximize efficiency.
Directed all Distribution and Logistics functions for Sam's Clubs in the Western United States.
Empowered by GM to make decisions on their behalf.
Monitored and analyzed KPIs and merchandising department performance.

5. Highlight Your General Manager Of Operations Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your general manager of operations resume:

Certified Food Manager (CFM)
Food Safety Manager Certification
Six Sigma Green Belt
Certified Management Accountant (CMA)
Certified Professional - Human Resource (IPMA-CP)
Certified Sales Professional (CSP)
Certified Manager Certification (CM)
Master Project Manager (MPM)
Sales Management
Certified Construction Manager (CCM)

6. Finally, Add a General Manager Of Operations Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing A General Manager Of Operations Resume:

Relevant Experience

Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.

Generate reports for divisional managers, and participate in reviews to ensure standards of safety and ISO compliance have been met.

The Right Skills

This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.

Inspect cleanliness of facility, sanitation and infection control; take corrective action where necessary.

Quantifiable Achievements

Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..

Reduced KPIs of average order insert to order ship by 21.7%, and max insert-to-ship by 21.1%.

ATS-Friendly

An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.

Impeccable Formatting

Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.

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