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General manager/partner skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Xu Zhang Ph.D.,

Nina Woodard

Below we've compiled a list of the most critical general manager/partner skills. We ranked the top skills for general managers/partner based on the percentage of resumes they appeared on. For example, 11.2% of general manager/partner resumes contained customer service as a skill. Continue reading to find out what skills a general manager/partner needs to be successful in the workplace.

15 general manager/partner skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how general managers/partner use customer service:

Re-organized administrative processes, which improved staff efficiency, reduced operating costs, and improved customer services.
Interacted with potential buyers and improved customer service, which affected measurable increases in customer satisfaction.

2. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how general managers/partner use business development:

Partner in Start-up company managing vendor and customer relationships, business development and sales and marketing initiatives for optimum revenue.
Oversee business development and marketing, architect relations, advertising, referral relations, community outreach and philanthropy.

3. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how general managers/partner use financial statements:

Analyzed all financial statements and prepared a year end company evaluation.
Established all financial statements, reporting and accounting procedures.

4. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how general managers/partner use pos:

Set up Restaurant Pro POS system and developed programs to track and analyze daily revenue sources.
Created in-store computer, Point of Sale (POS) system, and related maintenance procedures.

5. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how general managers/partner use payroll:

Established a variety of inventory controls, managed employee payroll systems and overhauled organizational structure to help improve profits.
Monitored budgets and payroll records, and reviewed financial transactions to ensure expenditures were authorized and budgeted.

6. Food Quality

Here's how general managers/partner use food quality:

Achieved objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
Maintained day-to-day operations of all company policies and procedures while providing excellent customer service and the highest food quality standards.

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7. Sales Growth

Here's how general managers/partner use sales growth:

Generated significant sales growth by implementing turnaround strategies that strengthened customer relations, increased customer traffic, and improved food/service quality.
Developed a unique discovery and investigation process that identified and then removed cultural barriers to sales growth.

8. Cash Flow

Here's how general managers/partner use cash flow:

Conducted financial and investment analyses, budget preparation, income statement and cash flow analysis, investor equity contribution/distribution analysis.
Renegotiated covenants and senior credit agreement which improved cash flow and flexibility for two portfolio companies.

9. A/P

A/P stands for Accounts Payable. It refers to the money owed to other individuals or businesses for products or services purchased on credit. Accounts payable is mentioned under the current liabilities section of a balance sheet.

Here's how general managers/partner use a/p:

Eliminated $800K+ in A/P by negotiating with vendors and re-establishing fractured relationships.
Coordinated with federal programs, A/P, and HR staff.

10. Fine Dining

Here's how general managers/partner use fine dining:

Owned and operated fine dining 200 seat restaurant.
Recruited to revitalize existing fine dining restaurant.

11. Business Plan

Here's how general managers/partner use business plan:

Facilitated monthly ownership meetings to provide financial reporting, operational results, and encourage dialogue on strategic and business plans.
Developed a comprehensive business plan and an array of presentations revealing exciting new products prepared to attract venture capital.

12. Product Development

Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.

Here's how general managers/partner use product development:

Developed/managed start-up marketing programs; proposal preparation; product development; domestic/international direct sales; contract preparation/negotiation; vertical market development.
Initiated product development of our social media marketing services and email marketing products.

13. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how general managers/partner use real estate:

General Partner Responsible for identification and acquisition of real estate investment properties for resale or conversion to rental property.
Represented individuals and major corporations in business, commercial, real estate and employment litigation.

14. FOH

Here's how general managers/partner use foh:

Developed a FOH culture focused on delivering great customer experiences.
Managed staff of up to 27 including FOH, kitchen and supervisors.

15. Restaurant Operations

Restaurant operations are various activities that are carried out in a restaurant to run the business. In other words, a restaurant operation encompasses the entire restaurant operation plan and includes all aspects of the day-to-day management of a restaurant. These operations include all activities related to food preparation, customer service, cleaning procedures, purchasing of raw materials, accounting, reporting, as well as food inventory and general maintenance of the restaurant environment.

Here's how general managers/partner use restaurant operations:

Determine profitability/loss of different components of restaurant operations, evaluate, and restructure various components to realign with profit goals.
Ensured restaurant operation was always in compliance with all kitchen sanitation and safety regulations.

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What skills help General Managers/Partner find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on general manager/partner resumes?

Xu Zhang Ph.D.

Chair, Farmingdale State College

I believe the most important attributes employers seek on a resume remain the same-problem solving skills, team work skills, analytical/quantitative skills, verbal and written communication skills. However, given the pandemic or any other unexpected shock to work environment, how to quickly and efficiently adapt to new work modes can be a very valuable attribute standing out on resume.

What general manager/partner skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young general manager/partners need?

Craig Nathanson Ph.D.

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

Do you want to know more?

List of general manager/partner skills to add to your resume

The most important skills for a general manager/partner resume and required skills for a general manager/partner to have include:

Customer Service
Business Development
Financial Statements
POS
Payroll
Food Quality
Sales Growth
Cash Flow
A/P
Fine Dining
Business Plan
Product Development
Real Estate
FOH
Restaurant Operations
Labor Costs
Due Diligence

Inventory Control
Menu Development
Human Resources
BOH
Inventory Management
Loss Statements
General Management
Financial Reports
Business Operations
Customer Relations
Property Management
NET Profit
Vendor Relations
ROI
Cost Analysis
Cost Control
Food Preparation

LLC
Store Operations
Guest Satisfaction
Market Research
Event Planning
Staff Training
Customer Complaints
Trade Shows
Financial Analysis
QuickBooks
Food Cost
Financial Management
Contract Negotiations
Gross Profit
Portfolio Companies
Local Businesses

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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