As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
GeneralManagers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys GeneralManager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
$50k-73k yearly est. 4d ago
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Customer Service Manager
Grifols 4.2
General manager job in Durham, NC
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Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
Direct responsibility for designing, managing, and maintaining customer success solutions to drive retention, reduce churn, and increase satisfaction. Possess a customer-centric mindset with a solid background in customer research and experience design. Oversee the design, implementation, and management of processes to ensure consistent donor experience across Biomat USA plasma centers.
Role Purpose: Lead the Donor Care channel for Grifols as an outsourced/externally operated service, ensuring vendor performance, service quality, and regulatory compliance. Translate business vision into measurable KPIs and governance routines that drive donor satisfaction, retention, and cost‑to‑serve optimization across all touchpoints (voice, chat, email, app).
Scope: Own the Donor Care operating model (policies, SLAs, dashboards, escalation paths) and orchestrate internal stakeholders (Operations, IT, Quality, Public Affairs, Marketing) to resolve systemic issues and continuously improve the donor journey.
Responsibilities:
Establish vendor governance and contract oversight: define SLAs, KPI targets, quality frameworks, compliance controls, and cadence (QBR/MBR) to ensure the partner meets performance commitments across channels.
Develop and implement customer service standard guidelines and policies to enhance satisfaction and key metrics across all platforms
Build and operate KPI dashboards: configure Salesforce Service Cloud (or equivalent) to track real‑time performance (AHT/TMO breakdown, FCR, CSAT/NPS, abandonment, backlog, QA scores) and link trends to business outcomes.
Own Donor Care SOPs and playbooks: codify IVR dialogues, agent scripts, escalation matrices, and “use cases to resolve,” ensuring standard handling and auditability.
Lead CX design initiatives in coordination with MKT: map donor journeys, identify pain points from “voice of donor” analytics, and prioritize improvements that reduce effort and increase transparency.
Drive decision‑making agility: use data and vendor input to take timely actions (staffing changes, training interventions, knowledge base updates, process fixes).
Coach the vendor team: guide supervisors and agents on empathy, compliance, and performance management; run calibration and QA sessions to standardize service.
Coordinate internally: align with Operations/IT/Quality/Marketing on campaigns, incidents, releases, and policy changes affecting donors; own communication to centers.
Manage budget and optimize cost‑to‑serve: balance service levels with productivity, automation, and self‑service adoption; propose ROI‑backed improvements.
Ensure regulatory compliance: embed plasma‑industry requirements and data privacy/security controls in all processes and tools; maintain audit readiness.
Plan for scale and change: prepare the channel for seasonal peaks and geographic expansion; lead change management for technology and process evolutions
Lead and support customer care, focusing on training, performance management, and aligning team goals with business objectives to improve service quality
Stay updated on industry trends and emerging technologies, preparing customer care operations for growth and scalability during peak periods or geographic expansion. Provide guidance to support improvement initiatives and to help drive change
EDUCATION
BS Degree in Business Administration, Marketing or Communications
EXPERIENCE
Minimum 8 years in customer service leadership or contact‑center management, including at least 3 years managing outsourced/vendor operations with formal SLA/KPI governance.
Minimum 3 years hands‑on experience with Salesforce Service Cloud (or equivalent), including dashboard design and KPI tracking.
Direct experience in designing IVR scripts, escalation models, QA calibration, and codifying SOPs/playbooks.
Track record of data‑driven improvements (AHT/TMO optimization, FCR lift, CSAT/NPS gains, backlog reduction) tied to ROI.
Comfortable presenting performance and improvement plans to C‑level and senior leadership.
KNOWLEDGE | SKILLS | ABILITIES
Business Vision
Demonstrated ability to interpret contact center KPIs and translate trends into actionable business strategies that drive donor outcomes and align with Grifols' mission.
Proven experience in strategic planning, optimizing cost-to-serve, and ensuring quality and compliance.
Brings agility in decision-making, leveraging data, vendor input, and feedback to lead teams and deliver timely results.
Customer Service Knowledge
Deep expertise in service operations, including SLAs, escalation paths, QA frameworks, IVR dialogues, and workload management.
Skilled in customer experience (CX) design, journey mapping, and voice-of-donor analytics.
Demonstrates empathy and emotional intelligence in donor interactions, and a coaching orientation to elevate vendor and team performance.
Tech Savviness
Advanced proficiency in Salesforce Service Cloud (or equivalent), including case management, workflows, reporting, and dashboard configuration.
Strong ability to interpret data, identify automation and self-service opportunities, and champion technological change through continuous learning.
Internal & External Stakeholder Management
Expertise in vendor governance and contract oversight, with strong cross-functional communication skills to align Operations, IT, Quality, Marketing, and plasma centers.
Influences without direct authority, builds trusted relationships, and drives alignment across diverse teams. Brings a customer-centric mindset, excels in collaboration, and leads change with an entrepreneurial approach.
Additional Core Competencies
Strong background in customer research, analytics, process improvement, and performance management.
Ability to develop long-term strategies for scaling operations.
Excellent problem-solving, decision-making, and interpersonal skills.
Proven leadership in managing, training, and mentoring customer service teams.
Works independently, plans effectively, and thrives in dynamic environments.
Spanish fluency preferred
OCCUPATIONAL DEMANDS
Work is performed in an office environment. Exposure to biological fluids with potential exposure to infectious organisms could be present when visiting plasma donation centers. Exposure to electrical office equipment. Frequently sits for 6-8 hours per day. Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. Occasionally walks. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 35lbs. Occasional international or U.S. travel required.
#biomatusa
#app
#LI-KS1
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.
Location: NORTH AMERICA : USA : NC-RTP:USNC0001 - RTP NC-Headquarters
Learn more about Grifols
$43k-81k yearly est. 1d ago
Restaurant Assistant Manager
Zaxby's
General manager job in Chapel Hill, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Why work at Zax?
BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
FREE Meals On Shift & 50% Off Meals Off Shift
Paid Time Off
Paid Holidays
Paid Training
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys Assistant Manager Development Plan
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your GeneralManager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Other responsibilities
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your GeneralManager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
The Senior Manager of Outpatient Clinical Operations & Innovation plays a key leadership and support role in driving strategic initiatives, clinical innovation, and operational excellence. This position collaborates across functions, including technologists, radiologists, and internal/external stakeholders, to ensure alignment in protocols, workflows, and best practices. Responsibilities include supporting the implementation of advanced imaging technologies, optimizing clinical operations, and contributing expertise in multidisciplinary meetings and strategic planning sessions.
Key Responsibilities:
Clinical Operations
Collaborate with radiologists and site staff to maintain and update accurate, high-quality imaging protocols aligned with clinical standards and regulatory requirements.
Provide guidance and hands-on support to technologists and clinical staff on best practices to ensure safe, effective, and consistent imaging procedures.
Assist with image uploads and support research initiatives and clinical trial management by coordinating data collection and documentation.
Deliver on-site applications training, advanced procedure education, and demonstrations of new software features or clinical workflows to support staff development and operational excellence.
Support accreditation activities, including selecting and evaluating imaging studies for submission to meet regulatory and quality standards.
Partner with radiologists, operational teams, and the Director of Outpatient Clinical Ops to identify and resolve issues related to image quality and workflow efficiency.
Assist new technologists in mastering complex patient cases and advanced imaging protocols to ensure proficiency and confidence.
Support onboarding new clinical sites and the integration of updated imaging equipment, ensuring the deployment of the latest technology and protocols.
Project Management & Collaboration
Participate in workshops, meetings, focus groups, and cross-functional teams, serving as a clinical liaison between technologists, radiologists, and leadership to ensure alignment and effective communication.
Prepare and deliver slide decks, briefings, and progress summaries to support leadership and stakeholder decision-making.
Serve as the central communication point for project updates, action items, and follow-ups, ensuring timely information flow and accountability.
Maintain, update, and distribute new protocols and protocol changes.
Assist the Clinical Innovation team on equipment evaluation, as well as new advancements in imaging technology
Education and Experience:
Registered Technologists with ARRT or equivalent; additional subspecialized registry preferred (i.e., MRI, CT, PET)
Minimum of 3 years of experience in Radiology or Medical Imaging.
Experience with RIS and PACS
Strong Clinical applications experience - preferred
Strong analytical skills, with the ability to analyze data, identify trends, and make recommendations for improvement.
Ability to manage multiple priorities and work independently
Ability to travel as needed to support clinical operations and research initiatives.
$105k-152k yearly est. 3d ago
ivy & leo Store Boutique Manager - Raleigh Village District
Ivy & Leo
General manager job in Raleigh, NC
The ideal candidate will have an ability to manage the daily operations of the retail boutique and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store.
Responsibilities
Manage daily operations of business and ensure sales goals are met
Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing
Assigns duties to relevant employees
Conduct hiring and onboarding of new employees
Ensure adherence to health and safety regulations
Track and manage inventory at store
Qualifications
3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson
Strong customer service, management and strong communication skills.
Upper End Competitive pay up to $60K with incentive goals and bonus potential.
Linkedin applications only
$60k yearly 4d ago
General Manager - Raleigh, NC
Triangle Liquidators
General manager job in Raleigh, NC
GeneralManager - Triangle Liquidators (Raleigh, NC)
Who We Are
Triangle Liquidators is a high-growth online auction company specializing in the resale of overstock, returns, and liquidation inventory to the general public.
With a customer-focused approach and a data-driven warehouse model, we operate high-volume auctions in two markets across the Carolinas - Raleigh, NC and Williamston, SC.
We're looking for a results-driven GeneralManager to lead our 55,000 sq. ft. facility in Raleigh, NC, overseeing all warehouse, auction, and front-office functions.
Position Overview
The GeneralManager (GM) is the top on-site leader responsible for aligning daily execution with company-wide goals. This role oversees the Auction Manager, Warehouse Managers, and Front Office Clerk, while taking full ownership of people leadership, KPI performance, and facility profitability.
You'll report directly to the President & CEO and be expected to lead with both strategic direction and hands-on execution.
Core Responsibilities
Leadership & People Management
Oversee daily performance of all department leads and their teams.
Hire, train, retain, and hold team members accountable to company standards.
Manage employee scheduling and timekeeping to fill all gaps in production and customer pickup needs
Conduct quarterly performance reviews and ensure team alignment.
Operational Execution
Drive facility throughput: auction item volume, inventory flow, and customer pickup timelines.
Ensure collaboration between departments to keep auctions on schedule and on quality.
Identify and resolve operational challenges before they impact results.
KPI Ownership & Reporting
Deliver results across key performance categories:
Auction throughput
Customer pickup wait time
Revenue performance
Profit margin
Hiring and retention
Report progress to ownership and make data-driven decisions that improve performance.
Facility Standards & Culture
Maintain a clean, safe, and productive work environment.
Enforce company policies, safety protocols, and standard operating procedures.
Foster a positive, accountable culture that celebrates results.
Qualifications
Associate or Bachelor's degree preferred.
5+ years of management experience in warehouse, or retail environments (auction experience is preferred).
Proven ability to lead department heads and motivate diverse teams.
Strong organizational, analytical, and communication skills.
Track record of hitting operational and financial targets.
Comfortable working in a fast-paced, evolving business.
Bilingual candidates encouraged to apply.
What We Offer
· OTE: $100,000 - $170,000 (based on experience & performance)
· Bonus Structure: Clear, performance-based incentives.
· Growth: Leadership advancement in a rapidly scaling company.
· Culture: Supportive, accountable, and high-energy environment.
· Benefits: Health, Dental, and Vision Insurance + 401(k) beginning 2026.
· Impact: A key leadership role in a company that rewards results.
$46k-88k yearly est. 3d ago
General Manager, North Hills (New Store)
Veronica Beard 3.9
General manager job in Raleigh, NC
We are seeking a passionate GeneralManager for our new store opening in February!
The GeneralManager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The GeneralManager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
Creates an outstanding sales and Customer Service environment
Strives for sales excellence and results
Sets and evaluates weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Ensures adequate staff is available to meet business needs - schedules accordingly
Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Execute floor-set and promotional directives; implements visual merchandising
Supervises the overall cleanliness and organization of the sales floor and backroom
Ensures store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Ensure staff is following Veronica Beard fashion guidelines.
Comfortable with being on camera for social media purposes (both stills and video)
Able to fluidly discuss product and fashion on camera
Requirements:
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
$40k-76k yearly est. 5d ago
General Manager
Broad River Retail
General manager job in Durham, NC
CULTURE SNAPSHOT:
Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘Furnishing Life's Best Memories'. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest-growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
AT A GLANCE:
The GeneralManager reports directly to the Multi-Unit leader for their area and is part of the Retail Performance. We're seeking a hands-on Retail Sales Leader to drive results, lead a team of 10+ consultants, and uphold high standards in sales performance, customer experience, and showroom operations. This role involves coaching, hiring, and executing key sales strategies while ensuring consistency in processes and exceeding customer expectations. Ideal candidates are energetic, accountable, and passionate about retail leadership.
DAY IN THE LIFE AS THIS MEMORY MAKER:
Champions our Mission, Values, and Customer Beliefs
Leads all sales activities and initiatives
Oversees the consistent implementation of processes and policy standards across stores
Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants
Recruiting, hiring, and retaining top talent
Be a hands-on, energetic sales leader with a passion for retail
Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team
Organize multiple competing priorities while meeting deadlines
Maintain the highest standards of personal and professional conduct
Maximize your own potential through continual self-improvement and accountability
Focus on our customers' needs and strive to exceed their expectations
Recognize others' values and work together in a respectful manner
Seek efficiency through improving processes and technology
Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest
Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities
WORKPLACE ENVIRONMENT:
While performing the duties of this job the employee is:
This is an in-store position that is primarily performed on the sales floor and customer facing.
Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required.
Candidates must be able to perform the essential physical requirements to accommodate the functions of this job.
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERKS & BENEFITS:
Salary is based on numerous factors, including experience, knowledge and skill.
Performance based bonus potential.
Medical, dental, vision, and life insurance options
Paid time off and 401K matching contribution
Employee discount (40%) at BRR locations
Internal Opportunities for career growth and advancement
OUR COMMITMENT TO YOU:
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.
Qualifications
WHAT YOU'LL NEED TO SUCCEED:
Minimum 5 years of experience in furniture sales management, including store-level generalmanagement
Proven success in high-volume, fast-paced, commission-based retail environments
Strong leadership background with experience managing teams of 10+ associates
Excellent interpersonal, communication, and presentation skills
High level of professionalism and discretion when handling confidential information
Strong problem-solving, analytical, and time-management abilities
Self-motivated, quick learner able to manage multiple tasks independently
Proficient with technology, including iPads, tablets, and basic math skills
Willingness to work a flexible 40+ hour schedule, including nights and weekends
$46k-88k yearly est. 2d ago
General Superintendent - Life Sciences
Clayco 4.4
General manager job in Raleigh, NC
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential-related building projects.
The Role We Want You For
In this role, you will manage the organization and direction of project construction activities and oversee total site management including supervision of client contractors, field engineering, contract administration, cost and schedule, field procurement, and finance and accounting. Your leadership will ensure project operations are compliant, safe, timely, within scope and budget, and clients are satisfied. This key project leader for Clayco's Field Operations team will oversee construction of 100MM - 500MM or more and will be assigned to the as the Construction Manager/Superintendent in the Life Sciences / Pharmaceuticals division.
The Specifics of the Role
Responsible for the organization and direction of all on-site construction related activities and the primary contact for all project field activities.
Ensure construction operations are in compliance with design, specifications, and that construction operations are completed on schedule, within budget and to quality standards.
Responsible for site management including management of construction subcontractors, professional staff to include field engineering, contract administration, cost and schedule, field procurement, finance and accounting services, and workforce services. Responsible for managing and maintaining detailed daily reports.
Ensures the development and execution of project automation plan, environmental compliance plan, safety plan, site survey plan, non-manual staffing plan, subcontracting plan, labor strategy, construction execution plan, and job-site work rules.
Responsible for implementation of Clayco's safety program, security, housekeeping, and fire protection on the construction site and ensures strict adherence Federal and State safety codes.
Ensures the field organization is composed of qualified and knowledgeable personnel and ensures effective personnel utilization.
Establishes and implements construction schedules, methods, manning charts, material, and equipment requirements.
Responsible for field project performance and analyzes performances for adherence to quality standards and schedules.
Plans and establishes procedures to ensure all construction operations meet engineering designs and specifications.
Ensures Clayco's policies and procedures are fully implemented.
Establishes project field procedures to be worked in conjunction with the Clayco's standards, as necessitated by project conditions.
Collaborates with the jobsite team to ensure labor harmony throughout the project.
Partners with the project management team to maintain effective client relationship and is the primary contact for client's communication with the field activities.
Maintains effective relationships with other functional departments.
Develops, implements, and administers a job-site security plan and coordinates the activities with Clayco's security department.
Works with the project management team to participate in all job-site's contractual activities. Participates in contracts and subcontracts negotiations.
Participates in the development and implementation of a training program to ensure subordinate personnel receives progressive training to enable them to assume additional responsibilities and is responsible for overall development of construction training and any testing as required.
Works with Clayco's safety team in the development of the project safety program and ensures strict adherence to Company, federal, state, and local safety regulations.
Ensures the implementation of an effective community relations plan for the site.
Ensures required permits and licenses are in place prior to the start of the affected work at site.
Responsible and accountable for construction license reporting to include construction Logbook entries and required notifications for permit closure.
Partners with the project management team for the implementation of cost savings methodologies in the Construction organization and the promotion of other continuous improvement processes.
Ensures development and execution of strategies and plans for project automation, environmental compliance, safety, site surveying, non-manual staffing, contracting, labor strategy, construction execution, and job-site work rules.
Plans and establishes procedures to ensure construction operations meet engineering designs and specifications.
Coordinate with the Field Operations Manager for all assignment of Superintendent and Foreman positions.
Support Superintendent(s) throughout the duration of the job.
Review project schedules with Superintendents/Foreman.
Document project field issues that impact budget, quality, or schedule, and provide to the project management team.
Ensure subcontractor requests for field issues that impact budget, quality, or schedule are documented and are forwarded to the project management team.
Follow guidelines of the Project Quality Assurance/Quality Control (QA/QC) program written for the job site.
Requirements
Bachelor's or Master's Degree in Civil Engineering, Construction Management, related technical degree or relevant work experience in lieu of education.
20-25 years of relevant experience, with progressive responsibility and technical knowledge both scope and value of project.
Technical knowledge and experience of relevant construction methods and systems including:
Utility relocates and slope stability works.
Full understanding of multiple mission critical platforms.
Full understanding and working knowledge of high voltage, medium voltage, and low voltage systems. General understanding of BMS and EPMS Systems.
Full understanding and coordination of Utility relocations, underground medium voltage systems, and BIM modeling coordination of ALL utilities both above and below ground.
Full understanding and managing of all LOTO procedure's and FOD inspections for all systems.
Ability to research and understand local codes and jurisdictional requirements for the project.
Knowledge of project-specific environmental compliance requirements.
Experience with successful interface management on Data Center/Mission Critical projects.
OSHA 30 required.
Ability to walk the job site, climb ladders, and multi floor scaffolding.
Ability to lift objects at least 50lbs.
Some Things You Should Know
This position will service our clients in the Raleigh, NC area.
No other builder can offer the collaborative design-build approach that Clayco does.
We work on creative, complex, award-winning, high-profile jobs.
The pace is fast!
This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.
Why Clayco?
2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
2025 ENR Midwest - Midwest Contractor (#1).
2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5).
2025 ENR Top 100 Green Contractors - Green Contractor (Top 3).
2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3).
Benefits
Discretionary Annual Bonus: Subject to company and individual performance.
Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.
$78k-111k yearly est. 1d ago
Assistant Store Manager - Raleigh, NC
Pink Chicken New York
General manager job in Raleigh, NC
After nearly 15 years in the fashion corporate world, Pink Chicken Founder and CEO, Stacey Fraser, decided to take a break and focus on her young daughter and new baby girl while living in NYC and spending summer weekends at the beach. During nap times, she would sew garments made of a multitude of patterns from bright block prints to 60's florals. The spirit of sunny beach days and her love for vintage textiles came together to create easy and stylish pieces for the beach or dinner, for herself and her daughters.
Today, Pink Chicken is more than a clothing company. We are a joyful flock of happy and creative souls who believe in spreading sunshine, creating original prints and patterns that are designed to last, giving back, sustainability and providing the best customer service to our loyal and growing community.
Put that extra pep in your step, JOIN THE FLOCK!
Position Summary:
Fashion brand PINK CHICKEN is seeking an ASSISTANT STORE MANAGER to join our flock and assist with the Raleigh boutique. This is an exciting full time opportunity for someone with retail experience and a passion for customer service to assist with managing the daily operations of the store including sales, customer relationships, visual merchandising and staffing.
The Assistant Store Manager is a brand ambassador tasked with supporting brand awareness and fostering a sense of community for customers and staff. They are responsible for supporting the store manager while leading through superb customer service, teamwork and achieving sales goals.
Responsibilities:
• Support the store culture and environment to drive success in all aspects of customer service, profitability, operations, associate development, and store presentation
• Contribute to achieving sales goals and building customer relationships, modeling strong clienteling practices
• Assist with customer outreach efforts and support initiatives to drive foot traffic to the store
• Maintain strong product knowledge to support sales associates and enhance the customer experience
• Assist with visual merchandising and help conceptualize and execute store window displays
• Provide input on store orders by sharing observations of customer behavior and local sales trends
• Support inventory management, including organizing back stock and restocking the sales floor as needed
• Assist the Store Manager with interviewing, training, and supporting sales staff development
• Provide guidance to sales associates on brand awareness and service techniques
• Support the Store Manager in establishing and maintaining positive community relationships
• Partner with the Store Manager to plan and execute in-store events
• Model professionalism, integrity, and brand values in all interactions
• Assist in executing plans and procedures to ensure smooth store operations
• Uphold and support company standards, policies, and procedures
Qualifications:
• 3+ years of retail experience preferred, with 1+ year of supervisory or leadership experience
•Demonstrated ability to drive sales while delivering excellent customer service • Excellent interpersonal skills with ability to develop strong relationships
• Ability to be accountable and take ownership of actions in achieving goals
• Strong team building and leadership skills
• Excellent verbal and written communication skills
• Thorough knowledge of retail store operations
• Ability to stand and walk continuously, ensuring mobility throughout all areas of the store and availability to assist customers as needed
• Must be able to frequently bend, lift, carry, and move merchandise and fixtures weighing up to 30 pounds as needed
• Ability to work a flexible schedule including days, evenings, weekends, and holidays
Compensation:
At Pink Chicken, we are committed to providing competitive pay and benefits. Compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.
Equal Employment Opportunity Statement
Pink Chicken is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.
Disability Accommodation
We are committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
Employment Eligibility
Pink Chicken participates in the U.S. Department of Homeland Security's E-Verify program to confirm work authorization of all new employees. Employment is contingent upon completing Form I-9 and successfully passing the E-Verify process.
$39k-50k yearly est. 5d ago
General Manager
The Connor Group 4.8
General manager job in Cary, NC
This is an in office role that is located in the Raleigh Area, relocation support available.
The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation.
Position Overview
We are seeking a GeneralManager to lead and oversee the operations of our luxury apartment communities in Cary, NC. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us.
The GeneralManager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement.
Key Responsibilities
Lead overall operations and performance of assigned luxury apartment communities.
Drive revenue growth through effective sales leadership and business development strategies.
Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship.
Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards.
Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations.
Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level.
Qualifications
Proven success as a multi-unit or generalmanager in industries such as retail, restaurants, hospitality, or fitness.
Demonstrated ability to drive sales performance and grow business results.
Strong leadership presence with the ability to inspire, coach, and hold others accountable.
Highly competitive, goal-oriented, and motivated by results and recognition.
Exceptional communication, problem-solving, and decision-making skills.
Bachelor's degree preferred but not required.
What We Offer
Top Tier Benefits for you and your family, starting Day 1.
Total compensation: $125,000-$160,000 annually (base + bonus)
Partnership opportunities with potential equity exceeding $2 million.
An award-winning culture that emphasizes accountability, achievement, and recognition.
Career development and advancement opportunities in a high-growth organization.
Join Us
At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
Learn more and visit us at
careers.connorgroup.com/property-managers
$125k-160k yearly 3d ago
Assistant Store Manager, Mebane
Michael Kors 4.8
General manager job in Mebane, NC
ASSISTANT STORE MANAGER
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.
WHAT YOU'LL DO:
Drive results through delivering an elevated customer experience
Lead and execute key opening and closing duties and operational tasks.
Demonstrate flexibility and desire for individual growth in a fast-paced store environment
Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
Build a client book through establishing client relationships to drive additional traffic and create client engagement
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
3+ years of relevant retail management experience
WE'D LOVE TO SEE:
A self-starter with the ability to mentor and continue to develop personal leadership qualities
Energetic, motivated and engaging; a true brand ambassador with a love for fashion
Knowledge of clienteling with the ability to build lasting customer relationships
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS
Cross-Brand Discount
Flexible schedule
Internal Mobility Across Brands
Exclusive Employee Sales
Clothing Allotment
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
$44k-53k yearly est. 3d ago
Assistant Store Manager
Mode Consignment Boutique
General manager job in Durham, NC
MODE Consignment Boutique is a trendy consignment store where shoppers can find a variety of women's clothing, shoes, handbags, jewelry, and more. We offer a range of items from popular brands such as Banana Republic, Madewell, and Free People, to high-end luxury brands like Chanel, Prada, and Louis Vuitton. MODE aims to provide fashionable options for all budgets and styles.
Role Description
This is a full-time on-site role for an Assistant Store Manager located in Durham, NC. The ASM will be responsible for managing day-to-day sales operations, providing excellent customer service, and training staff. This role involves driving sales, managing inventory, and ensuring a positive shopping experience for all customers.
Qualifications
Strong Communication and Customer Service skills
Proven experience in Sales and Sales Management
Ability to train and mentor sales staff effectively
Excellent organizational and multitasking skills
Ability to work in a fast-paced retail environment
Experience in the fashion or retail industry is a must
High school diploma or equivalent; additional qualifications are a plus
$39k-50k yearly est. 4d ago
Division Manager- Mechanical
Inserv Corp 4.1
General manager job in Fuquay-Varina, NC
Founded in 1992, InServ is a full-service industrial contractor working in the life science, advanced manufacturing, and food and beverage industries. We specialize in four trades (mechanical, hygienic piping, HVAC, and electrical, instrumentation and controls), working from multiple locations across North Carolina and for clients across the Southeast. InServ is both a knowledgeable and reliable partner for our clients. We assist with design, adhere to schedules, and execute with the highest quality to provide a total solution.
Job Summary: The Division Manager is responsible for all activities within their division, specifically developing and implementing strategic plans to achieve business goals and objectives. The DM must have P&L experience to include budgeting, workforce and vendor management, quality control, sales, billing, inventory and scheduling
Essential Duties and Responsibilities:
Identifies, builds and maintains long-term relationships with owners, architects, consultants and contractors, understanding their needs to influence opportunities.
Develops annual operating budgets for the Division to include Revenue projections, Cost projections, Resource and capital expenditure requirements and Training requirements
Meets or exceeds all financial expectations, budgets and goals; including preparing and maintaining budgets, reviewing and approving all Project set-ups and Project Status Reports, monitoring all pricing, and reviewing cost data with Operations Manager; monitor and maintain cash position of business unit.
Provides leadership and guidance and monitors the performance of projects and operations within the Division to include:
Overseeing estimating, procurement, and construction activities.
Appointing key project personnel, subject to client approval; reviewing and approving other project staff appointments; and directing the overall staffing effort
Reviewing and approving projects plans, cost estimates, budgets, and schedules
Reviews and approves proposals and contractual commitments on current and new projects
Conducts and coordinates Business Development with the Corporate Business Development and Preconstruction Teams; including support with major estimates, bid day strategy, negotiating the scope of contracts & boilerplate (coordination & obtaining approval from President or CFO) and coordination of bid bond, insurance, etc. as required for bids
Provides guidance and direction to Project Managers in the planning, scheduling and management of projects, along with the resolution of project construction problems.
Leads reliability, compliance, quality and safety programs for their division: ensures required government and/or environmental regulations are met. Ensures maximum profitability and project performance through effective leadership of the planning, staffing, control, financial performance, and asset management of the Division.
Requirements:
Minimum fifteen years of experience in construction management, with at least ten years of experience managing a construction profit center.
Thorough knowledge of construction, engineering, procurement and other project related activities and their interfaces and interdependencies. Broad general experience and education in all aspects of construction management
Demonstrate strong knowledge in Mechanical/HVAC systems in commercial and light industrial setting
Proficiency and experience in
Project Management
Staffing, estimating, budgeting and scheduling
Business development
Administration and management
Demonstrated supervisory skill in activities such as distribution and control of work, interviewing and selection of personnel, salary planning, performance evaluation and overall training and development of personnel.
Demonstrated skill in using independent judgment to carry out assigned responsibilities.
Skill in working with and communicating effectively orally and in writing regarding accounting matters and problems.
Physical Requirements:
Some work performed inside office facilities under frequent deadlines and interruptions.
Frequent job site and client visits involving walking great distances, climbing ladders and stairs, climbing over and around equipment, bending and stooping inside interstitials, accessing plant roofs and basements.
Education:
Four-year college degree in engineering or construction management, and/or
Extensive management experience encompassing these areas: business, asset and financial management, human resources, safety, technical issues and problem solving, organizational techniques, estimating.
$69k-100k yearly est. 5d ago
Dual Property Assistant General Manager
Wintergreen Hospitality
General manager job in Smithfield, NC
We are looking for a creative, experienced and thoughtful leader to be the Dual Property Assistant GeneralManager for the Hampton Inn and the Home2 Suites by Hilton in Smithfield, NC.
The opportunity:
We're focused on building a servant-minded environment made of people dedicated to taking great care of their colleagues and guests. Our team is committed to creating an environment where the leader in this role will have a chance to learn and grow as a hospitality professional while bringing their unique perspective to their work.
If you spend much of your time thinking about how you can serve others, we want to speak with you. If you crave autonomy, purpose, and mastery, this is the role for you. If you have ideas that other hospitality management companies have resisted, we want to hear them. While you are helping cultivate a welcoming and supportive environment for our hotel team, we are also committed to nurturing your growth and development as well.
Here are the top attributes we're looking for in this leader:
Natural disposition toward generosity and friendliness
Capacity to handle complex challenges simultaneously
Extraordinary oral and written communication skills
Sharp emotional intelligence
Attentive and thorough in all work
Servant mentality (humility and self awareness, willingness to serve other people, including guests and coworkers)
The responsibility:
The Dual Property Assistant GeneralManager plays a critical role in supporting the GM daily while also being the team leader for multiple teams. You can expect to lend a hand tackling administrative tasks for each property while also coaching and developing team members at each hotel. If you're looking for an opportunity to apply your expertise across a wide scope of hotel operations and leadership, this is a well suited responsibility. In this role, you're also expected to form strong connections with our team members, guests, vendors and the community.
What You Will be Expected to do:
Recruit, orient, and train new team members on technical systems along with hotel culture and values
Build and improve workflow processes such as staff scheduling, supply ordering, and communications
Tactfully coach team members by creating a transparent work environment where feedback is encouraged to drive high caliber performance
Dream up ways of making the welcome experience magical then designing, testing, and implementing ideas
Serve as ongoing role model for other property leaders and the Welcome Team at both hotels
Serve as front office contact for Hilton and property champion for Hilton Honors and brand initiatives
Maintain front office related brand standards for Hilton Worldwide
Provide support and leadership to other hotel teams where needed
Assist GM with administrative tasks that support the hotel
Represent hotel during community engagements in Johnston County and beyond
Prepare yourself through professional development to eventually step into the GeneralManager role
***Paid medical, dental, vision, life insurance offered; PTO active after 90 days.
$41k-62k yearly est. 2d ago
Operations Manager Mechanical Construction
Executive Global Recruiters LLC
General manager job in Durham, NC
HVAC Construction Project Operations Executive
Our corporation is an established HVAC construction company with a proven track record of successfully building complex HVAC systems. We work on both design build and plan and spec. projects. Experience has enabled the firm to gain the understanding and ability to quickly respond to customer's needs. Responsiveness and high quality installation is a priority.
We have the flexibility to meet client's needs on a fast track basis while providing the most economical alternative. Our company has designed, installed and serviced projects which include: Computer Rooms, Clean Rooms, Boiler Rooms, Labs, Variable Refrigerant Flow Systems, Chilled Water Systems, Hot Water Systems, Cogeneration Systems, Variable Air Volume Systems, Constant Volume, Energy Recovery and Steam Systems.
We have the capability to provide a complete range of mechanical services from conceptual design to installation and follow-up maintenance. Flexibility in responding to customer's needs is a primary factor in our growth and success, with over 80% of revenue coming from repeat clientele. The firm is dedicated to providing the highest level of quality service.
$60k-98k yearly est. 5d ago
District Manager, North Carolina
RGIS Us Corp 4.3
General manager job in Raleigh, NC
Are you a driven leader with proven success leading and developing high-performing teams? Explore this exciting opportunity! RGIS US Corporation seeks a District Manager to build and lead the inventory team within a designated territory. Perfect for operational leaders with entrepreneurial drive, eager to be part of an organization with great opportunity for growth!
Core Values:
We are guided by core values that have helped us grow from a small regional operation to a global company serving many of the largest companies in the world. It is essential that these values are engrained in our employees, and that they are reflected in everything we do.
1. Integrity - We do the right thing! Safely honoring our commitments and taking accountability demonstrates our positive nature
2. Excellence - We challenge the status quo! Expecting more out of everything we do is part of our DNA
3. Respect - We treat others the way we want to be treated! Appreciating our fellow teammates and customers is at our foundation
4. Teamwork - We work together! Collaborating is key to our success because when we cooperate, we achieve more
5. Innovation - We think big! Creating new technologies and ideas to improve how we do business is our passion
Job Summary:
A District Manager plays a crucial role in overseeing and managing teams within a district. The District Manager is key in ensuring the accurate execution of the inventory process. The District Manager develops and motivates teams, while ensuring company policies, processes and values are adhered to. The District Manager demonstrates the company values in all that they do.
Reports to: Operations Manager
Department: U.S. Field Operations
Job Type: Full-Time; Exempt
Travel Requirements:
This is a Traveling role. This role is on the road (overnight travel) for 4 to 5 days a week . During these days the District Manager is traveling to and from the destination (typically via automobile) and works approximately 12-hour days for 3 consecutive days. No travel on weekends!
Supervision and Leadership:
Provide leadership and direction to the district team.
Set clear performance expectations, offer guidance, and monitor team performance.
Train, develop and retain team employees. Maintains a professional work environment conducive to attracting and retaining top talent.
Travel with the team throughout the week, supervise associates during hotel stays, ensure professional conduct of self and team while on business travel.
Operations Management:
Ensures the team operates efficiently and in compliance with company policies and procedures.
Monitor and analyze key performance metrics to meet or exceed goals.
Proactively plan for and ensure all people and resources are in place for team operations.
Collaborate with internal partners to hire and train new employees.
Attends inventory events, builds relationships with customers, provide guidance and direction to team, and ensure accuracy of inventory count.
Provide back-up support to Operations Manager.
Customer Experience:
Provide excellent customer service to ensure a positive customer experience.
Address customer inquiries and concerns, and resolve issues as needed.
Compliance and Safety:
Ensure compliance with laws and regulations, including labor laws and safety regulations.
Promote a culture of safety within the district locations.
Growth and Financial Management:
Have strong financial acumen, being cognizant of costs and operating within budget.
Communication:
Maintain effective communication with customers, employees, and internal partners.
Report on team's performance, challenges, and opportunities, and plan for continuous improvement.
Problem-Solving:
Identify and address operational issues or challenges within the team.
Implement solutions to improve overall performance.
Qualifications:
Associate's degree in business, retail management, or a related field (preferred), equivalent experience considered.
Proven success in a supervisory or other leadership role.
Relevant experience, working in a fast-paced, high-productivity role.
Excellent communication and interpersonal skills.
Ability to analyze data and make informed decisions.
Strategic thinker with the ability to make data-driven decisions.
Physical Requirements:
Frequent walking, standing, kneeling, stooping, reaching, stretching and the use of ladders.
Frequent use of a data collection handheld device, with data entry and scanning.
Must be able to lift and carry up to 50 lbs.
·Must have the ability to work long shifts on a regular basis.
Ability to work in various customer locations with various work conditions.
This position requires frequent travel via automobile and air.
RGIS is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
$93k-161k yearly est. Auto-Apply 60d+ ago
Commercial Business Manager
Roto-Rooter Services Company 4.6
General manager job in Raleigh, NC
Commercial Business Manager
Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!
Roto-Rooter has an opportunity available for a Commercial Business Manager at our Raleigh branch. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Managergenerates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.
The salary range for this position is $85,000-$95,000, depending on experience. There is also opportunity for a branch performance based bonus.
Responsibilities
Your responsibilities will also include but not limited to:
Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs.
Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
Join local trade associations and participate in tradeshows and events when applicable.
Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
Develop relationships with customers to build customer loyalty.
Requirements
Highschool diploma or equivalent
At least 5 years of sales and management experience.
Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
Must posess sound problem-solving skills and good communication skills.
Valid driver's license with acceptable driving record according to company policy.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
$85k-95k yearly Auto-Apply 30d ago
District Manager
Thompsongas LLC 3.0
General manager job in Durham, NC
ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!
The District Manager has the primary overall responsibility for their assigned district location(s). The district manager is accountable for the overall direction of district activities to ensure the highest levels of customer service, operational effectiveness, employee productivity, and profitability.
MAJOR JOB DUTIES:
Ensures compliance with safety codes and policies including the servicing and repair of company vehicles; proper safety equipment is being worn; and customer installations are safe and in compliance with state and federal regulations.
Develops and implements plans for achieving long-term customer growth and financial goals.
Ensures all daily, weekly, and monthly work processes and reporting are done accurately, timely, and error-free.
Plans, directs and manages staffing and development of employees by effectively communicating company strategic goals.
Controls operating expenses by monitoring employee productivity through distribution system, service scheduling, etc. in order to manage and optimize personnel and vehicle expenses.
Oversees compliance regarding cash control, inventory management, documentation requirements, and audit procedures.
Proactive daily involvement in all District purchasing and expenditures.
SUPERVISORY RESPONSIBILITIES:
Ensures that all safety meetings are completed in a timely manner.
Reviews and manages vehicle, employee and DOT compliance to prevent out of compliance issues.
Completing performance reviews for all branch managers in their district.
Oversee all branches are following specific budget limitations for hours and staff.
EDUCATION AND EXPERIENCE:
High School diploma required, college degree preferred.
Five (5) or more years in the propane industry preferred, some managing employees.
Ability to manage multiple locations.
Active knowledge of DOT standards and expectations.
Active CDL a plus.
Excellent interpersonal, communication, analytical and time management skills.
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
$96k-128k yearly est. Auto-Apply 60d+ ago
Sales Co-Manager
Impact RTO Holdings
General manager job in Spring Lake, NC
Sales Specialist
Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is a position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family.
Things you can look forward to here at Rent-A-Center:
$15.00 - $17.50 an hour
Monthly profit-sharing bonus potential
Top performers can enter training programs to accelerate advancement to Store Management.
Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.)
Our coworkers also enjoy a total rewards package that pays for performance and includes:
5-day workweek with every Sunday off
Paid sick, personal, vacation and holidays
Employee purchase plan
401(k) Retirement Savings Plan
A comprehensive benefits package that includes medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long-term disability.
As a Sales Specialist, you would be responsible for:
Collaborating with the Store Manager to develop creative ways to meet the store's sales goals
Managing and maintaining the store's inventory
Assisting with product maintenance, delivery, service, and returns on a daily basis
Occasional lifting of items and furniture 25+ pounds
Set up and maintain an attractive and clean show room
Providing exceptional customer service by greeting and assisting customers and responding to customer inquiries and complaints
If needed, must go out on truck to perform deliveries and set-up in customer's location
Direct and supervise employees engaged in sales, inventory, cash reconciliation, deliveries, and overall customer service
Other duties as assigned
Qualifications
Great attitude and upbeat personality
Sales experience preferred
Possess a valid state Driver's License for a minimum of 1 year
Be at least 18 years of age
Be legally permitted to work in the US
Be able to perform repetitive heavy lifting
Must be able to pass a background check, drug screening, and motor vehicle records check
How much does a general manager earn in Raleigh, NC?
The average general manager in Raleigh, NC earns between $35,000 and $118,000 annually. This compares to the national average general manager range of $40,000 to $126,000.
Average general manager salary in Raleigh, NC
$64,000
What are the biggest employers of General Managers in Raleigh, NC?
The biggest employers of General Managers in Raleigh, NC are: