Customer service manager
General Manager Job 35 miles from Roscoe
The Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department personnel to achieve the sales and profit goals established for the department; to ensure that the work shifts of all department personnel contribute to the financial best interests of the store.
Job Description
Description
+ Cultivates and maintains customer service at the front-end, attention to associate appearance and behavior, as well as maintaining acceptable service levels
+ Reacts to all customer concerns quickly and effectively while following SOPs to provide the best experience possible
+ Controls store shrink by monitoring cashier product handling as well as cashier ringing/scanning techniques, file maintenance performance and ensuring shrink control procedures
+ Selection, training, development and scheduling of front-end associates
+ Complete all necessary paperwork relating to Department
+ Ensures a clean and safe environment for associates and customers by enforcing proper safety, sanitation, and operations policies
+ Responsible for all training, monitoring and compliance of regulatory and legal aspects such as alcohol and tobacco, food stamps and WIC
+ Maintains supplies for front-end, places orders when needed and keeps inventory of items such as receipt tape, paper/plastic bags, paid stickers, rain check slips, etc
+ Performs self internal audits to ensure adherence to all polices and procedures
+ Finish and retain reports/ logs needed for store audit and state inspection purposes
+ Perform tasks as assigned by the Store Manager or Assistant Store Manager
+ Travel Required:No
Environment
+ Store : Grocery Warehouse (50F to 90F)
Skills
+ Specialized Knowledge : Working knowledge of all aspects of front end operations, as well as the ability to make decisions and provide effective leadership.
+ Special Skills : Basic computer skills; Very strong customer service skills, communication, management/leadership skills, strong decision making skills, conflict management, and the ability to manage multiple tasks
+ Physical abilities: : Occasional amounts of walking, balancing, and kneeling; Frequent amounts of pushing and pulling loads up to 35 lb, crouching, and feeling; Constant amounts of standing, lifting and carrying loads up to 40 lb, stooping, reaching, handling, talking, and hearing; Occasional work in a variety of temperatures; Operation of Cash Register or EZ-Scan, Scanner, Computer, Telephone System, Scale, Currency Counter, Calculator
+ Other: : Working knowledge of all store systems including POS, receiving, payroll and scheduling, pallet jack certification etc.
+ Other: : Ability to read, write, and perform basic math functions
+ Other: : Handle money, checks, and other media and distinguish between various forms of currency
Years Of Experience
+ 0-2 : 1-3 years previous retail experience in the are of the front end preferred
Qualifications
High School Diploma - General Studies
Shift
1st Shift (United States of America)
Company
PW Retail Foods LLC
About Our Company
Building on its more than 100-year history in the grocery business, Piggly Wiggly continues to grow its presence with stores throughout the Midwest, South and Northeast. C&S Wholesale Grocers, LLC. operates corporate stores and services independent franchisees under a chain-style model. This unique grocery store offers the selection and assortment of a national chain, with the service and local customization of a community-based retailer. Each store contains specialized local assortments to meet local shoppers' needs.
Piggly Wiggly is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Company: PW Retail Foods LLC
Job Area: Front End
Job Family: Retail
Job Type: Regular
Job Code: JC0174
ReqID: R-262734
Vice President / General Manager
General Manager Job 7 miles from Roscoe
Job Overview: The Vice President / General Manager is a senior leadership role responsible for overseeing and managing the daily operations of the Engines business located in Beloit, Wisconsin. This position will ensure the facility operates efficiently, safely, and profitably, while maintaining the highest standards of quality and compliance. The VP/GM will provide strategic direction, leadership, and vision to the operations and workforce, driving continuous improvement initiatives and implementing best practices across the organization.
Key Responsibilities:
* Operational Leadership:
* Oversee day-to-day operations of the manufacturing plant, ensuring alignment with business goals and objectives.
* Manage and direct production processes to meet or exceed production targets, quality standards, and cost controls.
* Lead plant operations across all departments, including production, engineering, quality, maintenance, supply chain, human resources, and logistics.
* Ensure compliance with health, safety, and environmental regulations, fostering a culture of safety.
* Strategic Planning:
* Develop and execute the plant's strategic initiatives, aligning them with overall corporate objectives.
* Analyze production data and plant performance, providing recommendations for process optimization and efficiency improvements.
* Evaluate market trends, technology innovations, and competitor activities to keep the plant competitive and innovative.
* Financial Management:
* Develop, monitor, and manage the plant's budget, including cost control, forecasting, and resource allocation.
* Ensure plant profitability by managing costs, improving productivity, and reducing waste.
* Implement financial and operational performance reporting systems.
* Leadership and Staff Development:
* Provide leadership and direction to plant managers, supervisors, and employees, ensuring clear goals, accountability, and performance metrics.
* Foster a high-performance culture by promoting employee engagement, teamwork, and development opportunities.
* Oversee the hiring, training, and professional growth of FME personnel to ensure the team is skilled, motivated, and aligned with company goals.
* Continuous Improvement & Innovation:
* Drive the implementation of continuous improvement (CI) processes and lean manufacturing practices that make up the Fairbanks Morse Operating System (FMOS).
* Lead efforts in identifying and executing process improvements that enhance plant performance, efficiency, and product quality.
* Champion technological advancements and the adoption of new methodologies to improve manufacturing processes.
* Customer and Stakeholder Relations:
* Maintain strong relationships with key stakeholders, including senior management, customers, suppliers, and external partners.
* Work closely with the Sales and Marketing teams to align production schedules with customer demands, as well as support to new sales opportunities.
* Support Sales team in proposal and pricing preparations for new opportunities, in addition to follow on proposals.
* Resolve customer issues related to product quality, delivery timelines, or other concerns in a timely and effective manner.
* Risk Management:
* Identify and mitigate potential risks related to production, safety, environmental impact, and business operations.
* Establish and maintain effective crisis management protocols to address any unforeseen disruptions.
* Regulatory Compliance:
* Ensure the manufacturing plant complies with all relevant local, state, and federal regulations.
* Maintain certifications and quality standards (ISO, Six Sigma, etc.) in line with industry requirements.
Qualifications:
* Education: Bachelor's degree in engineering, Manufacturing, Operations Management, or related field. MBA or advanced degree preferred.
* Experience: Minimum of 10-15 years in manufacturing operations management, with at least 5 years in a senior leadership role (VP/GM, Director).
* Skills & Knowledge:
* Strong understanding of manufacturing processes, supply chain management, and lean manufacturing principles.
* Proven experience in leading large-scale operations with a focus on efficiency and quality.
* Strong financial acumen, including experience managing budgets, forecasts, and P&L statements.
* Excellent leadership, communication, and interpersonal skills, with the ability to manage and inspire a diverse workforce.
* Proficient in data analysis and utilizing technology to drive operational improvements.
Physical Requirements:
* Ability to visit all areas of the manufacturing plant and perform walking, standing, or other activities as necessary.
Additional Information:
* Travel required.
* Must have the ability to work in a fast-paced, high-pressure environment.
This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information (U-NNPI), which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you must provide proof of U.S. Citizenship and attest that you do not have dual citizenship. Acceptable proof of U.S. Citizenship is a US Passport, U.S. Birth Certificate or Naturalization Certificate.
This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Fairbanks Morse.
Manager of Customer Service
General Manager Job 46 miles from Roscoe
Manager of Customer Service - Food Service Distribution/ Food Packaging/ Disposables
We are currently looking to add a Manager of Customer Service to our team. This position will play a key role in leading and inspiring the Distribution and National Accounts service team members to deliver best in class customer experience. This role is responsible for executing the service strategy, optimizing team performance, and ensuring seamless order execution and communication across departments. With a strong focus on continuous improvement, this role will drive alignment with corporate KPIs, enhance customer satisfaction, and foster a collaborative, solution-driven culture that supports long-term growth and customer loyalty.
This position will be onsite in Antioch, IL with some opportunity for hybrid work after initial onboarding.
What we are looking for:
The ideal candidate will have:
Progressive experience in customer service including 5+ years experience leading/supervising/managing a customer service department
Experience in packaging, disposables, food service products or related field
Bachelor's degree in related field or equivalent combination of education and experience
Excellent leadership, teambuilding and consensus-building skills
Experience with process improvement and change management
Computer proficiency with Microsoft Office products, Salesforce or similar programs and ERP systems
Responsibilities include:
Establish customer service standards and a continual service improvement process for the department including channel specific service requirements.
Develop team structure and responsibilities to create an environment of teamwork, accountability, continuous improvement.
Manage customer service expectations including pricing, production dates and schedules, delivery and overall customer satisfaction.
Work closely with sales, supply chain and operations teams to ensure seamless execution of customer service initiatives, and service challenges.
Provide regular reporting and communication regarding order trends, volume, fulfillment, and service gaps.
Consistently convey customer feedback to all departments
Establish and monitor team efficiency and performance.
Identify and implement system and process improvements to enhance efficiency, accuracy and overall customer experience.
Drive the organization's Perfect-Order-Performance (POP) metric while supporting the improvement of overall company KPI's including On-Time-In-Full (OTIF) performance.
What we Offer
With a rich 50-year history, Fischer Paper Products is a family company with more than three generations of experience in manufacturing and supplying high-quality, food-safe paper packaging to local and nationally recognized, respected customers.
Fischer Paper Products has a collaborative, team-oriented approach dedicated to investing in the growth and development of our employees. With Honesty, Trust and Dependability as our core values our promise is, “Doing what's right”, for our employees, our community, and our customers. The work you do will contribute to making the best products in the market while delivering
“Goodness Within
.”
Fischer Paper Products offers employees strong potential for growth, competitive wages, an excellent benefits package including health, dental, vision, life, disability, vacation, 401(k) retirement savings matching contribution, and more. Our office is a business casual work environment and is onsite with our state-of-the-art manufacturing and warehouse operations.
We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, and internal equity considerations. The salary range for this position is $93K-$105K. This range reflects the base salary for this position.
Diversity creates a healthier atmosphere: Fischer Paper Products is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Fischer Paper Products is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
HSE Region Manager
General Manager Job 37 miles from Roscoe
Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.
We are searching for a bilingual HSE Regional Manager is to provide leadership and direction to ensure that the assigned locations are fully compliant in Environmental Health & Safety.
This is a heavy travel position with up to 80% travel within the assigned region (24 facilities within WI, MN, IL, MO, IA). The assigned facilities will be visited on a regular rotation.
Compensation: $125,000 + bonus
**Must be Bilingual
ESSENTIAL JOB FUNCTIONS:
EHS technical expert, responsible for the strategic planning, technical support, and overall management of environmental, health, safety, and industrial hygiene issues for assigned Region
Travel to assigned location/facility for leading, coaching and general inspection to detect existing or potential EHS hazards and determine corrective actions where indicated
Lead EHS Operating culture change utilizing Human and Organizational Performance (HOP) principles
Lead and manage compliance programs, procedures, and policies associated with federal, state, and local regulations and acts as a liaison with external legal and regulatory personnel and agencies
Collaborate with internal teams, including but not limited to Operations, Human Resources, IT to integrate EHS consideration into business practices, project and new initiatives.
Develop and implement a safety-oriented strategy across the region and measure, report and achieve key metric goals. Prepare reports and dashboards on EHS KPI as required.
Develop specific environmental, health and safety objectives and create action plans to meet those objectives. Risk based approach to ensuring implementation and execution of Life Saving Actions
Maintain and execute an EHS compliance calendar for all required regulatory and policy activities for all locations and organizations assigned.
Work with Regional leadership team to ensure all key EHS operational controls are in place and EHS action items are resolved on a timely basis
Conduct site visits and assessments to evaluate the site's compliance with OSHA standards; prioritizes programs to address identified gaps
Maintain, review and report EHS performance, identifying opportunities for improvement along with implementing preventative and corrective actions as required
Responsible for all aspects of incident management and incident investigation; lead site level root cause incident investigations; assist in developing and implementing corrective actions to resolve EHS issues and track action items to closure
Monitors and reports on the status and effectiveness of EHS corrective and preventive actions; tracked and verified.
Ensures mandatory Regulatory event reporting (OSHA, EPA, etc.) is completed on time and with highest integrity i.e. annual OSHA 300 log, notification of serious accident, hospitalization or death.
Perform Risk and Hazard assessments (JSA) and PPE assessments
Develop and implement site emergency response plans and serve as the emergency coordinator for events
Create a proactive approach to EHS excellence through cross functional cooperation, communication and training. Work with EHS Training Team on development and deployment.
Ensures required local systems are in place for environmental, permitting, analytical testing and record keeping requirements to be performed as necessary and to maintain compliance
Integrate and partner with business leaders to promote a proactive safety culture focused both on incident prevention and regulatory compliance
Advise commercial / sales staff regarding EHS implications associated with new/changed services and/or product offerings
Engage and accountable for audit actions to ensure regulatory compliance
Ensure accurate and timely EHS record keeping, document management and effective case management
Ensure timely coordination of all regulatory or Company required EHS testing and training, coordinating and collaborating with the E and H teams
Initiate, establish and cultivate mutually beneficial relationships with internal and external clients by communicating and influencing effectively at multiple levels of the organization to achieve results.
Awareness level understanding of chemical industry.
Assist internal / external legal counsel in preparation of legal and technical defenses in regulatory enforcement actions and associated regulatory matters
Stay up to date in relevant regulatory and industry trends and best practices; participate in relevant industry associations and industry groups
Qualifications
Bachelor s degree in EHS or related Science field is highly desired. Master s Degree in EHS or related Science field is preferred. In lieu of Bachelor s degree, >10 years experience within EHS function will be considered
Minimum 5 years experience in EHS function within a high-risk industry
Working knowledge of EHS regulation with strong understanding of OSHA and EPA laws
Basic management skills to include formalized methodologies (goal setting, performance tracking, etc.)
Strong written and verbal communication skills, and strong business acumen
Multiple site experience
Preference for applicable EHS related professional certifications (ASP, CSP, IHIT, CIH, CHMM, etc.)
BENEFITS:
401(k) with generous employer match
Partially employer paid Medical, Dental and Vision Insurance
Paid Time Off
10 Paid Holidays
Short and Long Term Disability Insurance
Tuition Reimbursement
Parental Leave
Agronomy Site Operations Manager
General Manager Job 34 miles from Roscoe
Job Title: Agronomy Site Operations Manager
We are seeking a motivated and detail-oriented Agronomy Site Operations Manager to oversee day-to-day operations at one of our multi-function agronomy facilities. This is a hybrid role that combines field and plant operations with administrative and inventory responsibilities. Reporting directly to the COO and Agronomy Operations Manager, the ideal candidate will have strong leadership, mechanical, and organizational skills, as well as a commitment to safety and service excellence.
Key Responsibilities:
Operations & Maintenance:
Manage and assist with chemical repackaging from bulk tanks.
Support anhydrous ammonia site operations and equipment as needed.
Perform maintenance on facility equipment and ensure site cleanliness.
Maintain fully operational NH3 equipment and adhere to all safety regulations.
Maintain accurate inventory records and ensure correct inventory counts at all times.
Administrative & Compliance:
Keep up-to-date NH3 documentation and ensure all regulatory inspections are completed on schedule.
Utilize the Merchant Ag software system for inventory, dispatch, and office support tasks.
Assist in budgeting and P&L reporting for the location.
Provide support to office staff, including training in hardware and software use as needed.
Monitor office operations for accuracy, efficiency, and compliance.
Dispatch agronomy machines and coordinate orders in EFC.
Team Support & Customer Service:
Work effectively with patrons, management, and fellow employees.
Report customer or employee concerns promptly to supervisors.
Support extended seasonal hours during spring and fall.
Assist other divisions as needed, demonstrating a team-first mindset.
Qualifications:
Strong communication, problem-solving, and organizational skills.
Forklift certified (or willing to become certified).
Clean driving record.
Ability to lift 50+ pounds and work safely in a physically demanding environment.
Must be safety-conscious and attentive to regulatory compliance.
Experience with or willingness to learn Merchant Ag and EFC systems.
Ability to maintain a positive, team-oriented attitude in fast-paced conditions.
Benefits:
Service Truck Provided
401(k) with Company Match
Health, Dental, and Vision Insurance
Health Savings Account (HSA) & Flexible Spending Account (FSA) Options
Life Insurance
Paid Time Off & Parental Leave
Join our team and help lead the success of a high-performing agronomy facility with a focus on safety, efficiency, and customer service.
Multi Unit Manager
General Manager Job 7 miles from Roscoe
If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for. A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive results through continuous employee coaching, training, and sales and profit growth. They are also responsible for providing strong, positive leadership to his/her team to deliver Friendly guest experiences, serve the Freshest products, run the Cleanest restaurants, and provide the Fastest service. They are responsible for working with Restaurant Managers to oversee all aspects of the daily operations of the restaurant.
A Multi-Unit Manager is generally responsible for leading the overall operations of multiple Dunkin' locations including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants.
Multi-Unit Managers Responsibilities' include but are not limited to:
Team Environment
* Responsible for general Human Resource functions such as, but not limited to recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development
* Ensure appropriate training tools are utilized
Operational Excellence
* Create and maintain a people first culture in the restaurant
* Monitor, follow up and report training progress
* Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws
* Ensure Brand standards, recipes and systems are executed
* Lead team meetings to communicate relevant operations information, e.g.seasonal products
Profitability
* Identify and support systems to control costs and maintain budgets
* Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs
* Support sales goals by developing action plans for seasonal forecasting
* Ensure tools and systems are in place to roll out new products, systems and processes
Skills/Qualifications
* Associate's degree in related field or equivalent in education and experience
* Fluent in English
* Microsoft Office proficiency
* Facilitation and presentation skills
* Written and verbal communication skills
Competencies / Guest Focus
* Understands and exceeds guest expectations, needs and requirements
* Develops and maintains guest relationships
* Displays a sense of urgency with guests
* Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
* Resolves guest concerns by following Brand recommended guest recovery process
Passion for Results
* Sets and maintains high standards for self and others, acts as a role model
* Consistently meets or exceeds goals
* Contributes to the overall team performance; understands how his/her role relates to others
* Sets, prioritizes and maintains focus on important activities
* Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision Making
* Identifies and resolves issues and problems
* Uses information at hand to make decisions and solve problems; includes others when necessary
* Identifies root cause of a problem and implements a solution to prevent from recurring
* Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence
* Develops and maintains relationships with team
* Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
* Encourages collaboration and teamwork
* Leads others; negotiates and takes effective action
Building Effective Teams
* Identifies and communicates team goals
* Monitors progress, measures results and holds others accountable
* Creates strong morale and engagement within the team
* Accepts responsibilities for personal and team commitments
* Recognizes and rewards employee's strengths, accomplishments and development
* Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
Conflict Management
* Seeks to understand conflict through active listening
* Recognizes conflicts as an opportunity to learn and improve
* Resolves situations using facts involved, ensuring consistency with policies and procedures
* Escalates issues as appropriate
* Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
* Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
* Provides challenging assignments for the purpose of developing others
* Uses coaching and feedback opportunities to improve performance
* Identifies training needs and supports resources for development opportunities
Leading with Vision
* Sets clear, meaningful, challenging and attainable group goals and expectations that are aligned with those of the organization
* Drives a clear vision or sense of purpose and clearly communicates to the team
* Links mission, vision, values, goals and strategies to everyday work
Strategic Thinking
* Sees where current trends will lead, and how they may influence the organization's direction
* Translates the vision for a program into clear strategies
* Thinks in strategic terms and is able to make the connection across functional teams
Proven success in QSR management and Multi Unit experience is required. Drive-thru experience service experience is essential.
?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
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Multi Unit Manager
District Manager
General Manager Job 44 miles from Roscoe
This position requires managing, directing, and supervising all Sales Consultants assigned to their Team in such a way as to achieve the sales, marketing and distribution opportunities needed to meet or exceed General Beer's budgeted objectives.
Responsibilities include but are not limited to:
· Work with our Sales Consultants on an ongoing basis to teach, develop, and evaluate sales skills, presentations, market impact and overall job performance.
· Continually monitor our Sales Consultants efforts to achieve our retail execution standards of product rotation, distribution, facings, pricing, point-of-sale, display activity, cooler and shelf position, customer service, Accounts Receivable (AR) collections, and consistent call frequency.
· Conduct weekly sales meetings for assigned staff to review progress on sales goals, marketing programs and incentive performance.
· Manage budgets for the appropriate allocation of dollars and resources for area of responsibility.
Responsibilities include but are not limited to (Continued):
· Maintain updated sales and distribution information by Sales Territory for all Brands and packages to close market voids and achieve Supplier exceptions.
· Complete all internal control records, forms, and reports properly and accurately.
· Firm understanding of Sales Standards, Display Standards, Shelf Space Management, and related technology /software functions.?
· Communicate competitive and Supplier activities in a timely manner.
· Effectively interface with internal departments, Suppliers, and General Beer customers.
· Perform other duties as assigned by supervisor.
Requirements
· Ability to accept responsibility, be accountable, work accurately and be thorough, dependable, and trustworthy.
· Clear understanding of budgeted objectives.
· Mentor and support our Sales Consultants to facilitate their success.
· Analytic approach to problem solving.
· Proficient in MS Office applications.
· Strong communication and interpersonal skills.
· Proficiency in using a computer.
· Customer first approach.
· The ability to work well with and motivate other Team members.
· Effective time management skills focused on meeting key deadline objectives.
· Associate or bachelor's degree or related work experience preferred.
· Three (3) to five (5) year's comparable experience within the consumer products industry.
· Ability to accept responsibility and account for their actions.
· The ability to function independently, take initiative, demonstrate a creative approach as situations require and maintain confidentiality.
· Must possess a valid driver's license.
· Must pass pre-employment drug screen.
Automotive Service Center Manager Trainee
General Manager Job 34 miles from Roscoe
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
All major Holidays & Birthday off
Advanced Leadership Training Programs: build the skills to grow your career
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
Internal recognition programs that support an engaged workplace
Profit Sharing
401(K) with company match
Paid ASE testing and certifications
Compensation
Base pay of $21.63/hr with Saturday & Sunday weekend premium pay $2.50 per hour
The pay range for this position starts as listed in the job posting but actual pay could be higher based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
Advance your technical expertise
Oversee and advise Service Advisors and Technicians
Gain understanding of expense management
Participate in interview and selection process
Write and deliver performance reviews and progressive coaching when necessary
Qualifications
Technical aptitude to tackle complex challenges
Desire to lead and manage a team
A valid Driver's License
The ability to relocate (Desire and ability to relocate will determine timing of promotion)
Desire to obtain ASE A4 & A5 Certifications
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.RequiredPreferredJob Industries
Automotive
Assistant Station Manager
General Manager Job 6 miles from Roscoe
ASSISTANT MANAGER
Our comprehensive training program will enable you to become proficient in maintaining store operations, providing employee leadership and exceptions customer service while promoting the highest quality products in the industry. A professional attitude, coupled with solid organizational skill and attention to detail is a must. Our exceptional benefits package includes health, dental, vision, life and short-term disability, in addition to an impressive 401k program, and bonus opportunities. 1-3 years prior Management experience in retail, grocery or restaurant is required.
Job Benefits
Health
Vision
Dental
Life
Short term disability
401k
Bonus opportunities
Flexible Hours
Potential Bonuses
Requirements
SOME OF THE JOB REQUIREMENTS INCLUDE:
1-3 years prior management experience in retail, grocery, or restaurant
Overall responsibility is to provide back-up and support to the Station Manager, including, but not limited to:
providing and maintaining customer service
handling complaints
setting an example for all employees
Have flexibility and availability toward scheduling of shifts and hours as directed by Manager.
Work a minimum 40 hours weekly, including nights, weekends and holidays
Assist on call 24 hours a day, 7 days a week
Assist Manager in training, developing, and managing of all station employees
Assist Manager with managing of cash, inventory, fuel and communication of special pricing and price changes
Assist to ensure that the station and all surrounding areas are clean and appealing, while providing a safe work and buying experience
Ensures that all company policies and procedures are followed
Completion of accurate and timely paperwork as directed by Manager
Effective communication with Manager regarding all aspects of job
Help to ensure that all security measures are in effect
Must possess good oral and written skills, organizational skills, interpersonal and business skills normally associated with a high school diploma.
Be able to:
Lift and carry 50 pounds
Stoop and bend
Reach above shoulder level
Climb stairs, ladders, etc.
Must be at least 21 (IL) / 18 (WI) or older where required by law for sale of alcohol and tobacco.
Must have a valid Driver's License and reliable transportation to get to and from work during all shifts, including during on-call hours.
Where required by law: Must be able to obtain and maintain the applicable Operator License required to sell alcohol.
Salary Description $17-20
General Manager
General Manager Job 45 miles from Roscoe
Applebee's restaurants nationwide are hiring! Applebee's celebrates a fun, friendly, inclusive culture and invites like-minded candidates to join a team where hard work opens opportunities and team members get the support they need to succeed. Benefits/Perks Bring your talents to a team where you belong. Embark on a career that promotes growth and supports flexible schedules.
Competitive compensation - we aim to recognize your dedication and hard work.
Competitive benefits (medical, dental, vision, disability, and life insurance plan options) - to ensure you and your family are well taken care of.
Paid Training - we aim to set you up for success!
Complimentary meals while on duty - EATIN' GOOD IN THE NEIGHBORHOOD
Enjoy daily pay benefits with our Earned Wage Access app, Rain - get your money before payday!
Opportunities for advancement and growth within our organization - we're excited to embark on this journey with you.
All restaurant team members and their children have access to continued education resources and are eligible for the Bill Palmer Legacy Scholarship, a $5,000 annual scholarship that can help feed a lifetime of learning.
Job Summary
The General Manager contributes to the success of Applebee's through the direction and control of restaurant operations to ensure a positive guest experience and company profitability. The General Manager's responsibility is to direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members.
Qualifications
Minimum of 2 years' current experience in the Casual Restaurant industry is required.
High School Diploma or GED, required. Associate's or a bachelor's degree, preferred.
Strong knowledge of team leadership and positive conflict resolution.
Exceptional written and verbal communication skills.
Able to withstand comfortably the physical demands a restaurant environment holds
We are an Equal Opportunity Employer.
Compensation: $65,000.00 - $67,000.00 per year
Eatin' good in the neighborhood
Applebee's restaurants nationwide are hiring! Embark on a career that promotes growth and supports flexible schedules. Whether you are looking to apply for your first job or a career change, Applebee's can be a step in the right direction. Our jobs near you include: host, to go, server, bartender, cook, dishwasher & management.
Applebee's celebrates a fun, friendly, and inclusive culture and invites like-minded candidates to join a team where hard work opens opportunity and team members get the support they need to succeed.
Bring your talents to a team where you belong. Take a look at the job opportunities at Applebee's franchised locations.
All restaurant team members and their children have access to continued education resources and are eligible for the Bill Palmer Legacy Scholarship, a $5,000 annual scholarship that can help feed a lifetime of learning.
This franchise is independently owned and operated by Sun Holdings. Your application will go directly to Sun Holdings, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to Sun Holdings, and not to Applebee's Corporate.
Business Manager- REPOSTING
General Manager Job 35 miles from Roscoe
Description/Summary
Under the direction and supervision of the Nursing Home Administrator, this position is responsible for the oversight and direction of PVNH's financial and administrative operations including accounting, budgeting, and financial reporting related activities of Pleasant View Nursing Home subject to the rules and regulations of the state and federal governments as well as Green County and its Board of Supervisors.
Essential Duties and Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES including the following:
Fiscal Management:
Prepare monthly financial statements, ensuring all deadlines for filing are met; review and enter journal entries as necessary.
Manage and maintain accurate financial records for accounts receivable, accounts payable, and payroll in compliance with Governmental Accounting Standards Board (GASB).
Prepare and make monthly reports regarding the financial health of PVNH to the oversight committee.
Coordinate and prepare the annual PVNH budget.
Coordinate and collaborate the annual financial audit.
Provide cost analysis and assist with coordination of developing ideas, programs, and projects with a cost base.
Billing and Collections:
Oversee the billing process for various payers and manage collections.
Oversee all resident financial obligations, including admissions, insurance authorization, discharges, and family financial inquiries.
Manage Resident Trust Funds, including reconciliation and oversight funds.
Compliance:
Maintain and update policies for all aspects of the Business Office functions that reduce the potential for fraud, embezzlement, misuse and mismanagement of funds.
Ensure compliance with and the timely submission of billing to Managed Care Organizations, Insurances, Medicare, Medicaid and private payees.
Remain current on all governmental laws, rules and regulations pertaining to the finances of the skilled nursing home.
Reporting:
Manage data gathering and assist in the preparation of Medicare and Medicaid Cost Reports in a timely manner to meet deadlines.
Advise administration of non-routine financial and budgetary issues and problems and recommend correct action.
Perform a monthly, quarterly, and yearly financial reporting.
Supervisory Role:
Provide oversight of the payroll process.
Supervise all administrative staff the ensure all County and PVNH policies and procedures are followed.
Maintainacooperativeworkingrelationshipwithinandbetweendepartments. Required to interact with a variety of people and manage multiple diverse tasks and activities.
Hire,orient,counsel,andevaluatetheperformancefordirectreports.Directlysupervisepersonnelasrequired and effectivelysupportandpromotethedevelopmentofstaff.
Conferwithsubordinatestodiscussorganization,budgetmatters,operatingproblems,personnel matters,technicalproblemsandstatusofprojects.
Ensure that business office staff are knowledgeable of residents' rights.
Additional Responsibilities:
Attend mandatory meetings and in services or complete the makeup session in a timely manner. Encourage staff attendance.
Ensure the confidentiality of all residents' personal health information.
Track payments and expenses for all grants for reporting and audit purposes.
Other duties and responsibilities as may be assigned from time to time.
Qualifications
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
Bachelor's degree in Accounting or Business Administration.
Minimum of 3 years of progressively responsible, professional level experience in varied accounting and financial management activities.
Minimum of 3 years of experience working with government reimbursements, such as Medicare and Medicaid.
Minimum of 1 year of experience in the supervision of fiscal management services utilizing automated accounting and billing systems.
Skilled Nursing or Hospital revenue Accounting experience desired.
Working with grant funding, including oversight, funding requirements and reimbursements experience desired.
Experience in Accounting software and advanced Excel functions, including pivot tables, formulas, etc.
Strong organization, time management, problem solving, communication, and leadership skills.
CERTIFICATIONS, LICENSENS, REGISTRATIONS,
Valid driver's license along with access to an insured motor vehicle.
Other
LANGUAGE SKILLS
Able to analyze data and information using established criteria, in order to define consequences and to consider and select alternatives.
Able to compare, count, differentiate, measure and/or sort data and information.
Able to assemble, copy, record, and transcribe data.
Able to classify, compute, tabulate, and categorize data.
Able to counsel, treat, and mediate.
Able to persuade and convince others.
Able to advise and interpret how to apply guidelines and standards to specific situations.
Able to use design data and information such as residents' medical charts, MDS, data collection sheets, health reports, financial statements, progress notes, admission and discharge documents, Federal and State regulations, accounting methods and educational curricula.
Able to communicate verbally and in writing with residents, PVNH personnel, physicians, hospital and clinic personnel, Human Service agencies, Home Health services, residents' families/guardians.
Able to consistently communicate effectively and professionally with Green County citizens, clientele, employees and officials.
MATHEMATICAL SKILLS
Able to add, subtract, multiply and divide; calculate percentages, fractions, and decimals.
Ability to compute rates, ratios, and percentages, and to draw and interpret bar graphs.
Ability to perform complex accounting functions.
REASONING ABILITY
Able to use functional reasoning skills in performing activities within rational systems involving diversified work requiring exercise of judgment.
Able to apply situational reasoning ability by exercising judgment, decisiveness and creativity in situations involving the evaluation of information against sensory or judgmental criteria.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to stand, sit, walk and use hands to finger, handle or feel. The employee is occasionally required to reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
Environmental factors include working under moderately safe and comfortable conditions indoors with potential factors such as odors, smoke, potential violence, noise, disease.
Restaurant Manager
General Manager Job 34 miles from Roscoe
Job Description
Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? Successful candidates in the Restaurant Manager role enjoy working in a fast-paced environment and are comfortable leading and motivating team members. You will also understand that effectively delegating tasks is the key to meeting our overall goal of providing quality food and service to our guests.
At the heart of Portillo’s, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests
Additional qualifications for the position include:
High school diploma or equivalent
2 - 3 years of recent experience as a Restaurant Manager in high volume quick service restaurants OR 4+ years of Military service
Proven experience in recruiting, training and motivating food service team
Strong leadership skills
Positive track record of controlling costs
Current Sanitation and B.A.S.S.E.T. alcohol service training a plus
What’s in it for you?
Hot dog! The pay range for this role is $55,000 - $60,000. Your actual salary will depend on experience, location, and/or additional skills you bring to the table. This position is also served with:
Participation in a discretionary bonus program based on restaurant performance, among other ingredients
Monthly technology reimbursement
Uniform allowance
Free shift meals
Educational benefits
Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
Counseling and support resources through our Employee Assistance Program (EAP)
You’ll also be eligible for a bun-believable benefits package that includes:
Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan
Paid time off
401(k) with company match
Flexible Spending Accounts - healthcare and dependent care
Financial Security through Voya Financial
Beef Stock – our Employee Stock Purchase Plan*
Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance
Learn more about our benefits here
*Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period
Assistant Store Manager
General Manager Job 39 miles from Roscoe
Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
* Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
* Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
* Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
* Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
* Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
* Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
* Supporting and enforcing company policies and procedures fairly and consistently.
* Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
* Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
* A flexible schedule
* Growth and advancement opportunities
* A generous team member discount
* Monthly Incentive Program
* Opportunity to participate in our 401(K) Plan
* Medical, Dental, Vision, and Life Insurance available for FT positions
* Paid Parental Leave
* This opportunity offers a starting wage of $20.00 per hour.
Position Requirements
* Previous supervisory experience, preferably in a specialty retail store
* Ability to motivate others and work together to deliver sales results
* Able to plan and execute tasks efficiently and independently
* Flexible and adaptable
* Ability to multi-task and balance multiple priorities
* Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
* Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
* Must be able to work independently
* Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Assistant Manager Merchandising
General Manager Job 50 miles from Roscoe
Who We Are For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won't find anywhere else.
And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contributions and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful.
What You'll Do
In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.
Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
Consistently exemplify, maintain, and foster the culture and values of World Market.
Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
Additional duties and responsibilities as assigned by and in the absence of the Store Manager.
Essential Duties and Responsibilities of Merchandising
Utilize all company tools and training resources to educate the team on merchandising standards and visual presentation skills; validate replenishment and recovery routines.
Manage publication calendar and delivery schedule to plan for and validate visual workload effectively; partner with the leadership team to effectively schedule all workload.
Responsible for organizing, planning, and executing all signage and graphics in partnership with the entire management team.
Validate and maintain all inventory management and data integrity routines.
What You'll Bring
Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
Minimum Age 21 years.
Ability to lift up to 40 lbs.
Why We Love It
Flexible scheduling to support your work-life balance.
Associate discount to World Market!
A fun and supportive work environment where you feel welcome and safe.
A culture of inclusion that empowers you to be your best authentic self.
Eligible associates are offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.
Hourly Pay Range is $20.00-$24.00
Full time and Part time associates are eligible to participate in the Company's 401(k) retirement savings plan after three (3) months of service. All associates earn paid sick leave.
In addition, Full time associates receive vacation and paid holidays. Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: **************
Email: *************************
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
09807 Store Manager
General Manager Job 45 miles from Roscoe
By working at CosmoProf, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
At CosmoProf, we dedicate ourselves to licensed professionals in the Beauty Industry and are committed to making our salon professional customers feel inspired to be their best! We don't just service the customer - we connect to provide an EPIC experience based on our four pillars of Education, Product, Inspiration and Community.
Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.
Your role as a Store Manager:
When it comes to the customer experience - it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.
You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
You will make sure your store always looks its best!
Qualifications to be a Store Manager:
• At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
• Previous experience in operational, financial and performance management.
• Cosmetology license is a plus - but not required.
• Self-starter attitude with a drive to continuously learn, develop and educate store personnel and customers to enhance success.
• Must be 18 years of age or older.
• Passion for all things hair and beauty!
Why you'll love working here:
• The team and customers you would be working with are creative, fun and passionate about hair and beauty.
• Generous product discount and free sample products.
• You will receive great training and education regarding our products.
• You will have ample opportunity for career growth within the company.
• We have a range of different working schedules and hours to suit everyone's needs.
• You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Legal wants you to know:
• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Manager of Customer Service
General Manager Job 46 miles from Roscoe
Manager
of
Customer
Service
-
Food
Service
Distribution/
Food
Packaging/
Disposables
Multi Unit Manager
General Manager Job 7 miles from Roscoe
If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for. A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive results through continuous employee coaching, training, and sales and profit growth. They are also responsible for providing strong, positive leadership to his/her team to deliver Friendly guest experiences, serve the Freshest products, run the Cleanest restaurants, and provide the Fastest service. They are responsible for working with Restaurant Managers to oversee all aspects of the daily operations of the restaurant.
A Multi-Unit Manager is generally responsible for leading the overall operations of multiple Dunkin' locations including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants.
Multi-Unit Managers Responsibilities' include but are not limited to:
Team Environment
* Responsible for general Human Resource functions such as, but not limited to recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development
* Ensure appropriate training tools are utilized
Operational Excellence
* Create and maintain a people first culture in the restaurant
* Monitor, follow up and report training progress
* Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws
* Ensure Brand standards, recipes and systems are executed
* Lead team meetings to communicate relevant operations information, e.g.seasonal products
Profitability
* Identify and support systems to control costs and maintain budgets
* Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs
* Support sales goals by developing action plans for seasonal forecasting
* Ensure tools and systems are in place to roll out new products, systems and processes
Skills/Qualifications
* Associate's degree in related field or equivalent in education and experience
* Fluent in English
* Microsoft Office proficiency
* Facilitation and presentation skills
* Written and verbal communication skills
Competencies / Guest Focus
* Understands and exceeds guest expectations, needs and requirements
* Develops and maintains guest relationships
* Displays a sense of urgency with guests
* Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
* Resolves guest concerns by following Brand recommended guest recovery process
Passion for Results
* Sets and maintains high standards for self and others, acts as a role model
* Consistently meets or exceeds goals
* Contributes to the overall team performance; understands how his/her role relates to others
* Sets, prioritizes and maintains focus on important activities
* Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision Making
* Identifies and resolves issues and problems
* Uses information at hand to make decisions and solve problems; includes others when necessary
* Identifies root cause of a problem and implements a solution to prevent from recurring
* Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence
* Develops and maintains relationships with team
* Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
* Encourages collaboration and teamwork
* Leads others; negotiates and takes effective action
Building Effective Teams
* Identifies and communicates team goals
* Monitors progress, measures results and holds others accountable
* Creates strong morale and engagement within the team
* Accepts responsibilities for personal and team commitments
* Recognizes and rewards employee's strengths, accomplishments and development
* Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
Conflict Management
* Seeks to understand conflict through active listening
* Recognizes conflicts as an opportunity to learn and improve
* Resolves situations using facts involved, ensuring consistency with policies and procedures
* Escalates issues as appropriate
* Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
* Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
* Provides challenging assignments for the purpose of developing others
* Uses coaching and feedback opportunities to improve performance
* Identifies training needs and supports resources for development opportunities
Leading with Vision
* Sets clear, meaningful, challenging and attainable group goals and expectations that are aligned with those of the organization
* Drives a clear vision or sense of purpose and clearly communicates to the team
* Links mission, vision, values, goals and strategies to everyday work
Strategic Thinking
* Sees where current trends will lead, and how they may influence the organization's direction
* Translates the vision for a program into clear strategies
* Thinks in strategic terms and is able to make the connection across functional teams
Proven success in QSR management and Multi Unit experience is required. Drive-thru experience service experience is essential.
?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
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Multi Unit Manager
Station Manager (Store Manager)
General Manager Job 6 miles from Roscoe
As a station manager, we will look to you to lead the maintaining of store operations at your assigned location, ensuring uninterrupted service and promoting a positive customer buying experience. Providing employee leadership and employee development and exceptional customer service while promoting the highest quality products in the industry. A professional attitude, coupled with solid organizational skills and attention to detail is a must. Our exceptional benefits package includes health, dental, vision, life and short-term disability, in addition to an impressive 401k program, and bonus opportunities.
Job Benefits
Health
Vision
Dental
Life
Short term disability
401k
Bonus opportunities
Flexible Hours
Potential Bonuses
Requirements
Overall responsibility for the daily operation of an assigned retail location, ensuring uninterrupted service and promoting a positive customer buying experience. Responsibilities include, but are not limited to:
Employment/Employee Relations
Retail Management/Operations
Complete all required paperwork in an accurate and timely manner
Maintain uninterrupted operation by effectively scheduling staff and being readily available to assist when needed
Inventory counts: Maintain appropriate retail stock, fuel, car wash chemical and operating supply levels
Cash management
Customer Service/Communication
Facility Maintenance
Provide customers with clean, appealing and appropriately stocked facility further ensuring a positive buying experience and safe working environment
REPORTING RELATIONSHIPS
This position reports to the District Manager for the location's territory. The location's Assistant Manager, Lead Sales Associate, and Sales Associates report to this position.
KNOWLEDGE AND SKILLS AND ABILITIES REQUIRED
Must possess excellent oral and written communication skills, organizational ability with solid attention to detail. Outstanding Interpersonal and business skills normally associated with a high school diploma are required. A minimum of 6 years management experience is required.
Must be a proven motivator with excellent team building skills, comfortable directing and training others.
Must complete an approved Food Service Sanitation Management course, receive a passing score, and maintain a valid certificate onsite.
Where required by law: Must be able to obtain and maintain the applicable Operator License required to sell alcohol.
Superior customer service skills are mandatory and the ability to troubleshoot and work to effectively solve problems is essential.
All Managers must be at least 21 years of age.
Must have a valid Driver's License and reliable transportation to get to and from work during all shifts, including during on-call hours.
Must be able to:
Lift and carry 50 pounds
Stoop and bend
Reach above shoulder level
Climb
Shovel
Sweep and mop
1-3 years prior Management experience in retail, grocery or restaurant is required.
Salary Description $50,000-$55,000
Restaurant Manager
General Manager Job 34 miles from Roscoe
Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? Successful candidates in the Restaurant Manager role enjoy working in a fast-paced environment and are comfortable leading and motivating team members. You will also understand that effectively delegating tasks is the key to meeting our overall goal of providing quality food and service to our guests.
At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests
Additional qualifications for the position include:
High school diploma or equivalent
2 - 3 years of recent experience as a Restaurant Manager in high volume quick service restaurants OR 4+ years of Military service
Proven experience in recruiting, training and motivating food service team
Strong leadership skills
Positive track record of controlling costs
Current Sanitation and B.A.S.S.E.T. alcohol service training a plus
What's in it for you?
Hot dog! The pay range for this role is $55,000 - $60,000. Your actual salary will depend on experience, location, and/or additional skills you bring to the table. This position is also served with:
Participation in a discretionary bonus program based on restaurant performance, among other ingredients
Monthly technology reimbursement
Uniform allowance
Free shift meals
Educational benefits
Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
Counseling and support resources through our Employee Assistance Program (EAP)
You'll also be eligible for a bun-believable benefits package that includes:
Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan
Paid time off
401(k) with company match
Flexible Spending Accounts - healthcare and dependent care
Financial Security through Voya Financial
Beef Stock - our Employee Stock Purchase Plan*
Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance
Learn more about our benefits here
*Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period
Assistant Manager Merchandising
General Manager Job 50 miles from Roscoe
Who We Are For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won't find anywhere else.
And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contributions and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful.
What You'll Do
* In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.
* Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
* Consistently exemplify, maintain, and foster the culture and values of World Market.
* Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
* Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
* Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
* Additional duties and responsibilities as assigned by and in the absence of the Store Manager.
Essential Duties and Responsibilities of Merchandising
* Utilize all company tools and training resources to educate the team on merchandising standards and visual presentation skills; validate replenishment and recovery routines.
* Manage publication calendar and delivery schedule to plan for and validate visual workload effectively; partner with the leadership team to effectively schedule all workload.
* Responsible for organizing, planning, and executing all signage and graphics in partnership with the entire management team.
* Validate and maintain all inventory management and data integrity routines.
What You'll Bring
* Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
* Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
* Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
* Minimum Age 21 years.
* Ability to lift up to 40 lbs.
Why We Love It
* Flexible scheduling to support your work-life balance.
* Associate discount to World Market!
* A fun and supportive work environment where you feel welcome and safe.
* A culture of inclusion that empowers you to be your best authentic self.
* Eligible associates are offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.
Hourly Pay Range is $20.00-$24.00
Full time and Part time associates are eligible to participate in the Company's 401(k) retirement savings plan after three (3) months of service. All associates earn paid sick leave.
In addition, Full time associates receive vacation and paid holidays. Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: **************
Email: *************************
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.