Group Manager, Residential Installation Operations, GM Energy
General Motors 4.6
General manager job in San Juan, PR
**GM Energy** is building a best-in-class installation ecosystem to support the next generation of home energy products. As the Group Manager, Home Product Installation & Interconnection, you will define and execute the strategic approach for how GM Energy delivers residential installations across a diverse national network of certified installers, turnkey providers, and customer-selected electricians.
In this role, you will shape the operational model that enables speed, quality, and customer confidence, from installer onboarding and market enablement to in-flight performance, compliance, and long-term network health. You will work across GM Policy, Energy Sales, Business Development, Product Development, and Customer Care to eliminate friction points, reduce barriers to EV adoption, and ensure GM customers experience a level of service and support unlike anything in the market.
This position is a unique opportunity to architect the systems, standards, and partnerships that will scale GM Energy's residential installation footprint nationwide - reshaping the way customers interact with energy at home, in their vehicles, and across the grid.
**Why Join GM Energy?**
This is an opportunity to shape the future of energy solutions and customer experience at GM. You will lead a team that directly impacts operational efficiency, installer success, and customer satisfaction and market development in a rapidly growing sector.
**Responsibilities:**
**Team Leadership & People Development**
+ Lead and develop a team responsible for installer onboarding, enablement, compliance, and continuous improvement.
+ Set clear goals, measure performance, and create accountability across multiple workstreams.
+ Foster a culture of transparency, collaboration, and innovation.
**Installer Onboarding**
+ Oversee certification, quality verification, and performance benchmarking for new installers.
+ Ensure adherence to GM Energy standards for speed, craftsmanship, and customer satisfaction.
+ Maintain onboarding SOPs and quality metrics to ensure consistency and scalability.
**Installer Enablement**
+ Identify priority markets, AHJs, MSAs, and utility partners to accelerate installer readiness.
+ Partner with internal teams to streamline application and permit packets, escalation pathways, and utility engagement.
+ Manage installer resources within Salesforce Experience Cloud and improve support workflows to reduce call center volume.
**Installer Compliance & Performance Management**
+ Monitor installer SLAs, cycle times, CSAT, and adherence to contractual requirements.
+ Drive timely resolution of escalations across active installs and pipeline jobs.
+ Maintain network health dashboards, lead monthly MORs and QBRs, and partner with purchasing on compliance.
**Continuous Network Improvement**
+ Identify systemic issues through data trends across onboarding, performance, compliance, and customer feedback.
+ Design and deliver training, education, and compliance programs for internal and external partners.
+ Drive initiatives that improve installer engagement, reduce cancellations, and enhance customer decision-making tools.
**Required Skills & Competencies**
+ Leadership excellence, including people development, delegation, and team accountability.
+ Technical fluency in electrical systems, home energy installations, interconnection requirements, EVSE, solar, and energy storage.
+ Knowledge of AHJ permitting, utility interconnection, and applicable safety codes.
+ Strong analytical abilities with experience identifying trends and implementing operational improvements.
+ Effective communicator able to translate technical concepts for diverse audiences including electricians, utilities, policy partners, and executives.
+ Ability to manage multiple priorities in a fast-paced environment.
**QUALIFICATIONS**
+ Bachelor's degree in Electrical Engineering, Construction Management, or related field preferred.
+ 7+ years of experience in energy, distributed energy resources, electrical installation, or related industries, with 3+ years in a leadership or indirect leadership role.
+ Experience managing installer or subcontractor networks, compliance programs, and customer experience initiatives.
+ Ability to work in Salesforce, Excel, and data visualization tools; capable of defining KPIs, SLAs, and reporting standards.
+ Understanding of revenue models for energy products, installation services, O&M, and grid or third-party ownership programs
**Compensation:**
**The expected base compensation for this role is:** **$149,500 - $229,100** **. Actual base compensation within the identified range will vary based on factors relevant to the position.**
**Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.**
**Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.**
**\#LI-HM1**
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (********************************************
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$67k-84k yearly est. 20d ago
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General Supervisor (Shipyard Operations / Refit / Repair / Superyachts / Workboats) - Puerto Rico
Gatesource Hr
General manager job in San Juan, PR
Our client is currently engaged in a strategic initiative to revitalize and operate a shipyard located Puerto Rico. This facility supports the repair and maintenance of a wide range of vessels including superyachts, mega yachts, and commercial workboats. Key services include hull cleaning, painting, structural repairs, and maintenance of propulsion and auxiliary systems.
The General Supervisor will be responsible for managing multiple operational departments-Mechanical, Electrical, Paint, and Metalwork-to ensure all vessel repair and refit activities are delivered to the highest standard. This leadership role is essential to coordinating multidisciplinary teams and maintaining productivity, safety, and quality across all stages of marine maintenance projects.
Main Responsibilities:
Lead and coordinate daily operations across the shipyard's core departments.
Allocate tasks and supervise team workflows to meet timelines and performance expectations.
Monitor adherence to safety protocols and ensure all work complies with applicable regulations and quality benchmarks.
Collaborate with engineering teams, project management staff, and clients to align technical execution with project goals.
Review department schedules, manpower allocation, and material requirements.
Perform routine inspections and quality audits to guarantee superior results.
Provide guidance and mentorship to staff, promoting skills development and operational excellence.
Diagnose and resolve technical challenges during ongoing repair and refit activities.
Requirements
At least 5 years of experience in the ship repair industry.
Demonstrated ability to lead cross -functional teams in a shipyard or marine service environment.
Comprehensive knowledge of marine mechanical systems, electrical components, painting procedures, and metal fabrication techniques.
Strong analytical and organizational skills.
Proficiency in interpreting technical drawings and engineering schematics.
Effective communicator with strong interpersonal and team collaboration abilities.
Benefits
Attractive compensation and benefits package.
Opportunities for long -term career growth and skill development within the marine industry.
$44k-60k yearly est. 60d+ ago
Hs Operational Manager
Boys & Girls Club 3.6
General manager job in San Juan, PR
GENERAL DESCRIPTION: Responsible for operations of the Head Start Program including facility management, information systems, transportation, and property. Supervises and ensures that the Performance Standards and regulations are met and that agency facilities and operations are effective and efficient; works closely with Head Start managers to coordinate agency operations; responsible for meeting Head Start Performance Standards and following the agency policies and procedures.
TASKS AND ESSENTIAL JOB RESPONSIBILITIES:
Works with the managers and coordinator to ensure that facilities, transportation, food service, technology resources, and center operations are effectively and efficiently managed and meet the Head Start Performance Standards, all regulations and policies and procedures.
Responsible for contract development and management.
Explore and research facility opportunities.
Negotiate leases and contracts, also responsible for the oversight of tenant leases.
Prepare and coordinate job bids, repair costs and estimates.
Assess facility needs: monitor, evaluate and prioritize Facilities Tracker Requests, determining assignments/scheduling and when requests need to be contracted out.
Ensure facilities/equipment is appropriately maintained, schedule and coordinate repairs with Facilities Technicians/Assistants, and/or subcontractors (electrician, plumber, locksmith, etc.)
Maintain records and documentation for all contracts (tenant leases, facility lease, inter-agency agreements, construction projects etc.) and jobs, projects and equipment.
Coordinate facility construction, renovations and playground development.
Establish and maintain professional working relationships with vendors, agency funders, tenants, and the business community.
Management of requests and needs related to information technology systems
Regularly monitor functional areas (facilities, playgrounds, food service, transportation and information technology systems) to assure compliance with Head Start Performance Standards, local, state and federal regulations.
Work with program managers to plan, organize and supervise day-to-day program operations; monitor quality, resolve challenges and continuously seek opportunities for improvement.
Facilitate the Facilities Committee.
Responsible for the operation's material inventories and their distribution to the operation.
Monitors the inventory of site materials, supplies, and equipment; places orders for the center.
Assesses current and future facility needs; makes recommendations to the Head Start Director.
Development and implementation of the operational inkind plan
Submits monthly the in-kind contributions, volunteer report and all program activities.
Maintains accurate and complete volunteer files. Ensures volunteers working ten hours or more per month are referred to Human Resources for background screening and TB Testing.
Development of the operational and programmatic calendar
Establishes and maintains property records in accordance with organizational regulations and policies.
Prepares annual property inventories and submits the corresponding reports
Certifies the deregistration and registration orders to the program property registry
Manage data platforms related to head start program operations
Mobilize community resources and partnerships and work with other organizations in the community to foster collaboration as defined by the Office of Head Start.
Strategic leadership and innovative programming to meet the needs of children and families in alignment with Head Start and organizational objectives.
Coordinate with leadership team on operational aspects of all school events
Assists in the development and implementation of the annual training plan, including pre-service, in[1]service, T/TA, and ongoing training requirements
Perform other related duties as assigned by the HS/EHS Director.
SUPERVISION
EMPLOYEE DEVELOPMENT: Establishes action plans that encourage the development of its employees (behavior and performance), especially its key talent
PERFORMANCE REVIEW: Complete performance appraisals on time and correctly identify your employees' areas of strength, opportunity, and development
ORGANIZATIONAL ENVIRONMENT AND CULTURE: Ensures a positive work environment in which commitment, resources, collaboration and recognition are encouraged
COMMUNICATION: Effectively communicates expectations, needs, critical situations, organizational objectives and the role of your team in meeting them
PERFORMANCE MANAGEMENT: Effectively management situations of poor performance. Take required disciplinary action, in an objective and fair manner, following Program Policies and Procedures and EEO requirements. This includes requirements involving the Head Start Policy Council in employee hiring and termination as outlined in Performance Standards 45 CFR 1304, Appendix A.
SUSTAINABILITY: Hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports.
EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:
Bachelor's Degree in business management field or a combination of a Bachelor's Degree in an unrelated field and relevant experience.
Minimum of three years professional level management and supervision of a department or agency.
Knowledge and experience in business and human resource practices.
At least three years' experience working with diverse families in low income communities on health and wellness interventions, including evidence-based strategies to reduce health disparities, with supervisory responsibilities
Background and understanding of child preventative health, including EPSDT requirements for children 0-5
Bilingual Required- translation and interpretation (language(s) - program specific).
Maintain certification in CPR and First Aid.
Physical exam and background checks are required for this position.
Travel required locally or long-distance up to 10% of the time for work-related meetings and functions.
Must have a valid driver's license and reliable transportation.
Ability to interact effectively with people from diverse backgrounds
Strong leadership skills with excellent written and oral communication skills. Ability to communicate effectively, verbally and in writing
Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation
Must be honest, dependable and able to meet deadlines
Self-motivated and able to work independently
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Ability to sit most of the time with some bending and reaching.
Ability to stand, walk, and bend periodically.
Ability to engage in repetitive movement of wrists, hands, and fingers - typing and/or writing.
Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading).
Ability to receive and respond to oral communication.
Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.
Work is generally performed in an office environment.
Noise level in the work environment is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices).
Standard office equipment generally used includes:
Telephone
Personal Computer (monitor, keyboard, and mouse) or Tablet
Printer/Photocopy Machine
Calculator
May be required to operate a motor vehicle during the course of duties.
ORGANIZATIONAL VALUES:
Empathy: We believe in showing love and compassion to all of our beneficiaries and in everything we do. We work hard to ensure respect, solidarity and purpose and we are dedicated to a sense of mutual service based on a deep sense of empathy
Inclusion trust: We learn from those most affected by the poverty. We develop opportunities with them at the center of what we do. We discover the needs for being able to design and implement the right solutions at scale.
Ethical Transparency: Our mission to eradicate poverty infantile in Puerto Rico is the driving force to do things well, with the best governance, ethics and transparency.
Creative Innovation: We build a better country. We recognize that the opportunities to which we aspire require new solutions. Creativity and innovation are our tools to create a better quality of life.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
$35k-47k yearly est. Auto-Apply 19d ago
Houseperson - Public Areas - Condado Ocean Club
The Condado Collection
General manager job in San Juan, PR
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.
The Condado Ocean Club is a modern oasis in the middle of the city. This is a club open to all who value the unique experiences and cultural connections inspired by travel. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!
Key Responsibilities
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
Responsible for maintaining the cleanliness of the entire lobby, including all entrances, glass doors, windows, men's and ladies' restrooms, front office reception area, lounge, and shops.
Perform other miscellaneous jobs as requested by the housekeeping manager.
Maintenance and cleanliness of all equipment used by him/her.
Check with the manager to determine if any special situations are present so that you can give them immediate attention.
Maintenance and cleanliness of all equipment used by him/her.
Anticipate and communicate replenishment needs.
Ensure adherence to quality expectations and standards.
Knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping.
Complete safety training and certifications.
Develop and maintain positive working relationships with others, support the team to reach common goals.
Perform other reasonable job duties as requested by supervisors.
Qualifications
Hospitality oriented
Proven experience in a supervisory role within housekeeping or public areas, preferably in a hotel environment.
Must be able to bend, squat and stretch, lift weighing up to 50 pounds.
Flexibility to work various shifts, including weekends and holidays
Able to handle difficult situations effectively.
Strong communication skills
Able and willing to perform basic cleaning duties.
Must possess good communication skills in Spanish and English.
Benefits
401(k)
Employer Contribution to 401(k)
The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
$35k-56k yearly est. Auto-Apply 41d ago
Region Manager (San Juan, PR, PR, 00908)
Steris Corporation 4.5
General manager job in San Juan, PR
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Region Manager is responsible for the sale of consumable products in the Life Sciences industry (pharma/biopharma, medical device, and related industries) within an assigned geographic region. Working with sales leadership to develop strategies for achieving commercial targets, they also directly manage and coordinate activities of their sales team to meet planned goals and objectives.
What you will do as a Region Manager
Business Management
* Facilitates the development and expansion of the region's business by initiating and nurturing key relationships and associations in the Life Sciences industry.
* Monitors and reports market trends to appropriate internal partners and implements region strategies to capitalize on all opportunities.
* Identify top prospects, projects, and opportunities and ways to improve productivity and drive continuous improvement in the sales process.
* Comply with the spirit and letter of laws, government regulations, and company policies.
Achieving Financial Objectives
* Develops and clearly communicates business strategies.
* Drives activities to achieve financial targets for the region and/or assigned territories.
* Participates in setting pricing strategies using established policy guidelines.
* Manages time, travel, expenses, and sales activities to maximize effectiveness.
Customer Focus
* Ensures customer needs are communicated and interpreted into all facets of organizational structure.
* Interacts regularly with other functional leaders to ensure process improvements are implemented effectively.
* Assures that all direct reports are trained properly and can deliver an integrated, customer solution presentation.
Employee Development
* Creates an environment which encourages self development, creative thinking and problem solving.
* Coaches the team to leverage their role to ensure positive team selling relationships.
* Identifies training and educational needs of their region; assures information, resources, education, support are provided to the team through various support functions.
* Uses all available tools and techniques to develop and communicate vision.
* Recruits, interviews, and selects individuals matching the profile of the respective STERIS job description.
The Experience, Skills and Abilities Needed
Required
* Bachelor's degree required
* 5 years minimum of sales experience in the pharmaceutical or life sciences market with responsibility for multiple products
* 2 years minimum of managerial experience within performance reviews, training, and succession planning, etc.
* Proficiency with Microsoft Office and Customer Relationship Management Software
* Must have a valid driver's license, passport, and the ability to travel internationally (40-50%)
* Bilingual (fluent in Spanish, Advanced English) to communicate with Customers and global STERIS team
Preferred
* Bachelor's or Master's degree in Chemistry, Biology/Microbiology, Pharmaceutical Science, or Engineering
* Significant sales support skills and experience including dealing with complex multifaceted sales situations effectively utilizing a team approach - strong leadership, matrix organization management, interpersonal, communication, organization, and presentation skills
* Skilled in motivating diverse teams, fostering accountability, and building resilience
* Coaching, providing feedback, developing talent
* Excellent communication and negotiation skills
* High emotional intelligence and adaptability in a fast-changing industry
* Skilled in setting KPIs, monitoring progress, and adjusting strategies
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Base Salary + Incentive Compensation Program
* Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
* Cell Phone Stipend
* Flexible Time Off + 9 Corporate Holidays Per Year
* Excellent Healthcare, Dental, and Vision Benefits
* Healthcare and Dependent Flexible Spending Accounts
* Long/Short Term Disability Coverage
* 401(k) with a Company Match
* Parental Leave
* Tuition Reimbursement Program
* Additional Add-On Benefits/Discounts
* Opportunities for Advancement in a Stable Long-Term Career
Pay range for this opportunity is $105,400.00 - $136,400.00. This position is incentive plan eligible, at target earnings of $45,000 - $55,000, depending on performance.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit ***************
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by ยง 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
$105.4k-136.4k yearly 21d ago
Area Director of People and Culture
D.C. Global Talent Inc.
General manager job in San Juan, PR
Job DescriptionArea Director of People & CultureLocation: Puerto Rico Scope: Overseeing two resorts Reporting to: Vice President of People and CultureAbout the RoleWe are seeking an experienced Area Director of People & Culture to lead the HR function across two resorts in Puerto Rico. This senior leadership role is responsible for driving organizational culture, talent management, and employee engagement while ensuring compliance with local regulations and brand standards.Key Responsibilities
Provide strategic HR leadership and support to two resorts.
Oversee recruitment, onboarding, training, and talent development programs.
Partner with executive leadership to foster a culture of excellence, inclusion, and accountability.
Ensure compliance with labor laws and company policies.
Lead performance management and succession planning initiatives.
Manage employee relations and drive engagement across diverse teams.
Act as a trusted advisor to GeneralManagers and senior leadership.
Requirements
Seasoned Director-level HR professional with 8+ years of progressive experience in hospitality.
Proven background in complex resort operations and multi-property oversight.
Strong knowledge of labor laws and HR practices in Puerto Rico.
Exceptional leadership, communication, and interpersonal skills.
Fluency in Spanish required; English proficiency preferred.
Ability to thrive in a fast-paced, dynamic environment.
$34k-69k yearly est. 22d ago
Zone Manager, Provider Privacy
Datavant
General manager job in San Juan, PR
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**Role Summary:**
The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations.
This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization.
**Key Responsibilities:**
+ Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters.
+ Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards.
+ Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps.
+ Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures.
+ Ensure consistent application of policies, processes, and reporting across the zone
+ Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams.
+ Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions.
+ Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness.
+ Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities.
+ Assist in implementing enterprise privacy and compliance policies within assigned zones.
+ Provide privacy-by-design and compliance-by-design guidance to operational teams.
+ Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices.
+ Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis.
+ Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives.
+ Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting.
+ Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements.
+ Travel for conferences and to meet with customers as needed, up to 30%.
**Basic Qualifications:**
+ Bachelor's degree in Health Information Management, Healthcare Administration, or a related field.
+ 6+ years of experience in healthcare compliance, privacy, or information governance.
+ Minimum 3 years of experience in a leadership, supervisory, or team management role.
+ Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws.
+ Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses.
+ Proficiency in privacy incident tracking systems and data reporting tools.
+ Excellent analytical, organizational, and communication skills.
+ Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
+ Strong ethical judgment, attention to detail, and commitment to confidentiality.
+ Ability to travel up to 30%
**Desired Qualifications:**
+ Master's degree in Health Information Management, Healthcare Compliance, or a related discipline.
+ Professional certification such as CIPP/US, CHPC, CHC, or RHIA.
+ Experience in a healthcare technology or health data interoperability organization.
+ Familiarity with privacy-by-design frameworks and compliance integration in technology environments.
+ Experience collaborating with internal audit or regulatory compliance teams.
+ Demonstrated success in developing and delivering privacy training or educational materials.
+ Strong interpersonal skills with the ability to influence and build relationships across functions and levels.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$145,000-$170,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
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$19k-38k yearly est. 43d ago
General Manager
Upturn Co
General manager job in San Juan, PR
Responsible for the safe and smooth functioning of a facility such as a shopping mall, a cluster of a companys office buildings, a hotel, an educational institution, a convention center, or a resort, by supervising its maintenance and by regular evaluation of its condition.
Facilities Manager Job Duties
Keeping an area clean, safe, and in good working condition and having good supervisory skills.
Responsibilities usually include:
1) Using CMMS and schedule for cleaning and maintenance of the facility.
2) Evaluate the condition of equipment or systems such as air conditioning, generators, elevators, fire pump, etc. on a regular basis.
3) Ensuring adequate lighting in all areas.
4) Make sure the buildings are safe, in accordance with applicable regulations, and that no fire or other hazards exist.
5) Maintaining precise records of the working condition of the facilitys equipment.
6) Directing responsibilities to other staff members and evaluating their performance.
7) Preparing and conducting safety training programs.
8) Implementing new technology into processes if required.
9) Suggesting and discussing areas for improvement with management.
10) Sometimes participating in interior decorative plans, such as choosing the type of carpet or glass, keeping in mind the type of maintenance that will be required for them.
11) Establishing and overseeing recycling operations where required.
12) Making building
Facilities Manager Knowledge and Skills
1) Good organizational and planning skills to ensure that all areas are taken care of in a disciplined, periodic manner.
2) Knowledge of HVAC (Heating, Ventilation, and Air Conditioning), Occupational Safety and Health Administration (OSHA), Plumbing, Masonry, and in some cases Environmental Protection Agency (EPA) principles and guidelines.
3) A keen attention to detail, especially the ability to quickly spot threats to safety.
$44k-79k yearly est. 60d+ ago
Port Operations Manager - Diego Garcia
Amentum
General manager job in San Juan, PR
This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations
+ Managing port personnel, including hiring, training, and performance evaluations
**QUALIFICATIONS**
+ US Citizenship
+ Secret Security Clearance
+ Minimum of 72 months Harbor Operations experience.
This opportunity is located on the island of Diego Garcia.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
$35k-60k yearly est. 60d+ ago
Operations Manager(E)
Legends Global
General manager job in San Juan, PR
LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula to you? Join us!Legends Global, has an excellent opening for the Operations & Facility Manager at The PR Convention Center. This Position is supporting the Director of operations for overseeing all operational and maintenance functions of the PR Convention Center and Antiguo Casino to ensure safe, efficient, and high-quality event delivery. This role manages staff and subcontractors across maintenance, engineering, housekeeping, and event logistics to guarantee that the venue is fully prepared, compliant, and operationally excellent always.The Manager collaborates closely with event services, sales, F&B teams to meet client requirements, enhance guest satisfaction, and maintain the property in excellent condition. Responsibilities include strategic planning, budgeting, preventive and corrective maintenance, policy implementation, and continuous improvement of operational standards and delivery service.Essential DutiesOperations & Event Support
Plan, organize, and coordinate all daily operational activities to ensure the venue's readiness for events.
Oversee setup, logistics, and operational support for events in coordination with event management, client services, and F&B departments.
Ensure smooth event operations, addressing any on-site issues promptly to maintain service quality and safety.
Actively participate in client meetings to understand operational needs and provide technical and logistical solutions.
Maintenance & Facility Management
Oversee maintenance and repair services including HVAC, electrical, plumbing, mechanical, and general building systems.
Manage preventive and predictive maintenance programs using CMMS or Legends Global maintenance tools.
Supervise vendors and contractors, ensuring compliance with service agreements, safety regulations, and performance standards.
Continuously review facility conditions and recommend repairs, upgrades, or capital improvement projects.
Ensure full compliance with OSHA, building codes, fire safety, and other local regulatory standards.
Staff Leadership & Administration
Supervise, train, and evaluate departmental staff, fostering a culture of safety, teamwork, and accountability.
Manage subcontractors and service providers, ensuring adherence to operational standards and service-level agreements.
Conduct and participate in regular staff meetings to review event plans, schedules, and performance updates.
Prepare and deliver weekly and monthly operational reports for management and stakeholders.
Financial Management & Reporting
Supporting the Director of Operations developing and monitoring departmental budgets, forecasts, and staffing plans.
Prepare event cost estimates and post-event analyses to optimize operational efficiency.
Track and manage expenses related to equipment rentals, supplies, and contracted services.
Implement and oversee inventory and purchasing control systems for consumables, tools, and equipment.
Compliance, Safety & Continuous Improvement
Maintain all building licenses, inspections, and certifications.
Promote and enforce workplace safety programs in line with OSHA and internal standards.
Supporting the Director of Operations developing, implementing, and updating policies and standard operating procedures (SOPs) for operations and maintenance.
Lead or support special projects assigned by the Director of Operations to enhance operational excellence.
Required Qualifications
Bachelor's degree required, Engineering, Facility Management, Industrial, Mechanical, Electrical, or related field preferred.
Minimum 5 years of experience in facility or operations management, ideally within a convention center, large venue, or hospitality environment.
Proven experience supervising and developing teams and managing third-party service contracts.
Strong project management skills with ability to handle multiple priorities under tight deadlines.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, MS Project) and familiarity with CMMS or other maintenance management systems.
Fully bilingual in English and Spanish (spoken and written).
Excellent communication, problem-solving, and interpersonal skills.
Professional demeanor and ability to represent the venue effectively with clients, vendors, and stakeholders.
Availability to work flexible hours including nights, weekends, and holidays as event schedules require.
Strong Communication skills at all levels of the organization.
Problem-solving and adaptability..
Legends is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
$35k-60k yearly est. Auto-Apply 45d ago
Commercial Operation Manager
Alivia Health
General manager job in Guaynabo, PR
The Commercial Operations Manager role be responsible for providing strategic insight to both the field force and the sales leadership team specific to the business KPI's, incentive compensation, Sales Force Effectiveness dashboards, field force targeting and management reporting. This role will lead the internal sales support representatives, driving the collaborative alignments among multiple teams, including sales, marketing and operations for Alivia's Specialty and Infusion. This role will partner with Sales Managers to enable commercial department efficiency, productivity and reporting/analytical capabilities to react quickly to changing customer dynamics and make profitable business decisions. The Commercial Operations Manager applies technical knowledge to solve problems, receives assignments in the form of objectives and determines approach, resources, schedules, and goals. The Sales Manager consistently review performance metrics and promptly identify and address emerging trends, opportunities and issues through specific actions plans by territory and line of business.
Responsibilities include but are not limited to:
Lead Sales Support, and Operations team members in supporting and reducing the administrative burden on the sales force.
Craft and present compelling, strategic recommendations for sales team performance to drive new business growth.
Drive the creation and implementation of a comprehensive system of dynamic and efficient tools for reporting and analyzing data. Working collaboratively to establish processes that drive continuous improvement and revenue growth.
Engage in collaborative dialog with Sales Managers, Operations Managers, Marketing and Finance to create profitable commercial strategies, initiatives, and processes.
Analyze performance metrics and sales tool usage reports to identify sales team training needs. Collaborate with our learning and development team to develop strategies to meet these needs.
Build strong relationships within a network of colleagues on all levels and ensure effective linkages with all stakeholders.
Supports and contributes to a sales Operations vision and strategy aligned with business needs.
Works with colleagues to build the infrastructure and capabilities that enable the sales organization to achieve sustainable success.
Develop an accessible library of sales processes and programs for quick reference by the organization, using existing technologies as appropriate.
Build productive long-term customer relationships with external decision makers.
Participate in sales and marketing activities with key customers and/or professional associations.
Evaluate and promotes training and continuous education for Commercial Team
To monitor customer satisfaction and service levels to ensure that standards are being met
Candidate Experience:
5years ofprevioussupervisory experience isrequired.
Prior experience working in Specialty Pharmacy,Home Infusionorpharmaceuticalsalesisrequired.
Demonstratedtrack recordof meeting/exceedinggoals.
Demonstrated capability with coaching and developing personnel.
Previous experience with coordinating and leading projects
***EEOC F/M/V/D***
$35k-60k yearly est. Auto-Apply 50d ago
Casino General Manager
Rio Mar Hospitality Management
General manager job in Ro Grande, PR
The Casino GeneralManager is responsible for overseeing all aspects of casino operations, ensuring the establishment delivers exceptional guest experiences while achieving financial goals. This includes managing gaming operations, food and beverage services, and entertainment offerings. The role requires strategic planning, team leadership, compliance management, and a deep commitment to maintaining a safe, enjoyable environment for guests and employees alike.
Education & Experience
โข Bachelor's degree in Business Administration, Hospitality Management, or a related field.
โข 7+ years of progressive leadership experience in casino or hospitality management.
โข Proven track record in financial management, customer relations, and operational oversight.
โข Demonstrated success in leading large teams and managing multi-department operations.
โข Advanced knowledge of casino operations, gaming laws, and hospitality standards.
โข Strong financial analysis and budgeting skills.
โข Exceptional interpersonal and communication abilities.
โข Strategic thinker with a results-driven approach to decision-making.
โข Proficiency in casino management systems and tools.
โข Puerto Rico gaming license or ability to obtain one.
โข Additional certifications in hospitality or gaming management are a plus.
Physical Requirements
โข Ability to work flexible hours, including evenings, weekends, and holidays.
โข Requires physical stamina for long hours on the casino floor and during events.
โข May involve travel for business meetings, training, or promotional activities.
โข Work in a fast-paced, high-pressure environment with a focus on multitasking and problem-solving.Light work - Exerting up to 20 pounds of force occasionally, and /or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
$44k-79k yearly est. Auto-Apply 60d+ ago
Store Manager
Department of Defense
General manager job in Bayamn, PR
Apply Store Manager Department of Defense Defense Commissary Agency Defense Commissary Agency Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Store Managers plan, direct, coordinate, and control the diverse day-to-day retail operations of a commissary.
Read the entire announcement before starting the application process.
Summary
Store Managers plan, direct, coordinate, and control the diverse day-to-day retail operations of a commissary.
Read the entire announcement before starting the application process.
Overview
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Accepting applications
Open & closing dates
12/14/2025 to 01/11/2026
Salary $52,205 to - $98,422 per year
2025 Base rate shown. See GS Pay Tables at opm.gov for actual salary by location.
Pay scale & grade GS 9 - 12
Locations
Many vacancies in the following locations:
Eielson AFB, AK
Anchorage Area AK
Elmendorf AFB, AK
Fort Greely, AK
Kodiak, AK
Show morefewer locations (134)
Maxwell AFB, AL
Redstone Arsenal, AL
Little Rock AFB, AR
Davis Monthan AFB, AZ
Luke AFB, AZ
Barstow, CA
Beale AFB, CA
Camp Pendleton, CA
China Lake, CA
El Centro, CA
Los Angeles AFB
El Segundo, CA
March AFB, CA
Miramar MCAS
Marine Corps Air Station Miramar, CA
McClellan, CA
North Island NAS
Naval Air Station San Diego, CA
Port Hueneme, CA
San Diego NB
San Diego County, CA
Travis AFB, CA
Buckley AFB, CO
Fort Carson, CO
Peterson AFB, CO
Joint Base Anacostia-Bolling, DC
Eglin AFB, FL
Jacksonville, FL
Key West, FL
MacDill AFB, FL
Whiting Field NAS
Milton, FL
Patrick AFB, FL
Pensacola, FL
Albany, GA
Fort Moore
Fort Benning, GA
Fort Gordon, GA
Fort Stewart, GA
Robins AFB, GA
Andersen Air Base, GU
Orote
Santa Rita, GU
Hickam AFB, HI
Kaneohe Bay
Kaneohe, HI
Pearl Harbor, HI
Schofield Barracks, HI
Mountain Home AFB, ID
Rock Island County, IL
Scott AFB, IL
Harrison Village
Fort Ben Harrison, IN
Fort Leavenworth, KS
Fort Riley, KS
Fort Campbell, KY
Fort Knox, KY
Aberdeen Proving Ground, MD
Andrews AFB, MD
Fort Meade, MD
Bangor, ME
Fort Leonard Wood, MO
Belton
Richards-Gebaur AFB, MO
Columbus AFB, MS
Keesler AFB, MS
Meridian, MS
Camp Lejeune, NC
Fort Bragg North/South
Fort Bragg, NC
Grand Forks AFB, ND
Offutt AFB, NE
Lakehurst, NJ
McGuire AFB, NJ
Picatinny Arsenal, NJ
Cannon AFB, NM
Kirtland AFB, NM
White Sands Missile Range, NM
Fallon, NV
Nellis AFB, NV
Mitchell AFB, NY
Saratoga Springs, NY
Wright-Patterson AFB, OH
Altus AFB, OK
Fort Sill, OK
Tinker AFB, OK
Vance AFB, OK
Pittsburgh Area
Moon, PA
Tobyhanna, PA
Fort Buchanan, PR
Charleston AFB, SC
Fort Jackson, SC
Charleston NWS
Goose Creek, SC
Arnold AFB, TN
Corpus Christi, TX
Dyess AFB, TX
Fort Bliss, TX
Fort Hood I/II
Fort Hood, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Dahlgren, VA
Fort Belvoir, VA
Fort Eustis, VA
Fort Lee, VA
Fort Myer, VA
Langley AFB, VA
Little Creek Amphibious Base, VA
Norfolk, VA
Quantico, VA
Oceana NAS
Virginia Beach, VA
Fort Lewis
Joint Base Lewis-McChord, WA
Smokey Point
Marysville, WA
McChord AFB, WA
Fort McCoy, WI
FE Warren AFB
Warren AFB, WY
Cairo, Egypt
Garmisch, Germany
Kaiserslautern, Germany
Ramstein, Germany
Spangdahlem, Germany
Stuttgart, Germany
Vogelweh Army Installation, Germany
Sigonella Sicily, Italy
Atsugi Naval Air Facility, Japan
Camp Foster, Japan
Camp Kinser, Japan
Iwakuni Marine Corps Air Station, Japan
Kadena Air Base Okinawa, Japan
Sagamihara, Japan
Hario
Sasebo, Japan
Yokosuka, Japan
Schinnen, Netherlands
Lajes (azores), Portugal
Camp Humphreys, South Korea
Osan, South Korea
Yongsan, South Korea
Incirlik, Turkey
Alconbury, United Kingdom
Croughton, United Kingdom
Lakenheath, United Kingdom
Menwith Hill, United Kingdom
Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time - Subject to an irregular tour of duty including nights, weekends, and holidays. Service Competitive
Promotion potential
None
Job family (Series)
* 1144 Commissary Management
Supervisory status Yes Security clearance Other Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
* Suitability/Fitness
Financial disclosure No Bargaining unit status No
Announcement number DECA-26-CCP-12847729-MP Control number 852398000
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
Current competitive service DeCA employees with career or career-conditional status. This establishes a list of applicants to fill vacancies as they occur in the 3 months after the announcement closes.
Duties
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* Act as department manager (produce/meat/ grocery).
* Serves as facility Sanitation Coordinator, Safety Manager and/or Security Manager, Conducts periodic inspections for compliance with sanitation, safety, and security requirements.
* Plan, direct, coordinate and control the diverse day-to-day commissary department operation.
* Analyze a variety of management reports and implements technology to determine/improve the efficiency of operations and initiate action(s) to correct deficiencies.
* Supervise department managers engaged in the operation of the store.
* Provide guidance and training to subordinates in the execution of the inventory requirements and help with reducing shrinkage/waste.
* Provide guidance and training to subordinates in the execution of the display program.
* Resolve employee and customer complaints.
* Assure item requisitions are made to maintain appropriate stock levels.
* Assure pricing of all department items is in compliance with applicable regulations.
* Ensure that all inventories are conducted timely and accurately as required.
Work conditions:
* Most of the work is performed in the store display area which is well lighted and maintained at a comfortable temperature.
* When working in the storage or receiving area, may be exposed to hot or cold weather, or damp and drafty conditions.
* May be exposed to differences in temperature when storing or obtaining items from chill or frozen storage rooms.
* There is a danger of minor injuries such as cuts, scrapes, bruises, and slipping on wet floors.
Requirements
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Conditions of employment
* Must be a U.S. citizen or national.
* Males born after 12-31-1959 must be registered with or exempt from Selective Service.
* Appointment is subject to a suitability or fitness determination, as required.
* Must be able to obtain and maintain security clearance eligibility based on an appropriate background investigation.
* May be subject to a probationary/trial period.
* May be subject to one year supervisory probationary period.
* Must meet physical requirements listed in the Qualifications section.
* Must sign a Mobility Agreement upon accepting a job offer from HR.
* Direct deposit of pay is required.
Qualifications
You must meet qualifications and requirements by the announcement closing date.
Your resume (and/or transcript if necessary) must clearly show that you meet the qualifications (i.e., specialized experience and/or education requirements) for the grade level(s) for which you are applying.
* At the GS-9, 10, and 11 grade level, you can meet the minimum qualifications through specialized experience, education, or a combination of the two. To calculate the combination, divide your total months of specialized experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. If they total 100%, you meet the minimum qualifications through a combination of specialized experience and education.
* At the GS-12 grade level, you can meet minimum qualifications only through having the required specialized experience.
Specialized experience is written to the lowest equivalent grade level that meets the minimum experience requirement. What does this mean to applicants? Example: An applicant has one year of specialized experience at the GS-8 grade level and wants to apply for a GS-9. The GS-9 requires specialized experience equivalent to at least the GS-7. Since the applicant has specialized experience at a higher grade (i.e., GS-8) than is required (i.e., GS-7), the applicant may apply for the GS-9.
Specialized experience is demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management, and developments in commercial retail food store items, equipment, and practices. Examples of creditable qualifying specialized experience include:
* Managing a commissary store, supermarket, or similar type of commercial retail food store.
* Managing a department in a retail food store.
* Planning, standardizing, or controlling operations in an assigned group of retail food stores.
* Developing, interpreting, or applying policies, procedures, and operating standards for use in a retail food store.
* Providing technical advice on merchandising and operational matters pertaining to grocery, meats, and produce supplies, as well as front-end operations.
You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Education used to qualify for this position, in whole or in part, must have equipped you with the knowledge and ability to perform the work of the position, as evidenced by on-the-job-training in food retail management or an internship or practicum in food retail management. Transcripts are required if relying on education to qualify. See Required Documents for more information.
Qualifications
For GS-9: (A) one year of specialized experience equivalent to at least the GS-7 grade level OR (B) master's or equivalent degree, or two full years of progressively higher graduate level education leading to such a degree, or LL.B. or J.D. (if related) with major study in business administration, public administration, agricultural economics (food industry management), or other fields related to the position, OR (C) a combination of specialized experience and education.
For GS-10: (A) one year of specialized experience equivalent to at least the GS-8 grade level OR (B) two and one-half years of progressively higher graduate level education leading to such a degree with major study in business administration, public administration, agricultural economics (food industry management), or other fields related to the position, OR (C) a combination of specialized experience and education.
For GS-11: (A) one year of specialized experience equivalent to at least the GS-9 grade level, OR (B) Ph.D. or equivalent doctoral degree or three full years of progressively higher graduate level education leading to such a degree, or LL.M. (if related) with major study in business administration, public administration, agricultural economics (food industry management), or other fields related to the position, OR (C) a combination of specialized experience and education.
For GS-12: One year of specialized experience equivalent to at least the GS-11 grade level.
Physical requirements: (1) Lift, push, pull, carry, and handle commissary products weighing up to 40 pounds unassisted and occasionally over 40 pounds with assistance. (2) Stand, stoop, kneel, bend, and climb for prolonged periods. You will attest to your ability to perform these physical requirements in the Questionnaire.
You must also meet time-in-grade and time after competitive appointment requirements by the announcement close date.
Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks. Your application package must contain proof you meet this requirement. See Required Documents for more information.
* For GS-9: You must have 52 weeks of Federal service at or equivalent to GS-7.
* For GS-10: You must have 52 weeks of Federal service at or equivalent to GS-8.
* For GS-11: You must have 52 weeks of Federal service at or equivalent to GS-9.
* For GS-12: You must have 52 weeks of Federal service at or equivalent to GS-11.
Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority.
As part of the online application process, you will respond to a series of questions designed to evaluate your possession of these competencies:
* Commissary Operations
* Interpersonal Skills
* Supervision
Overtime: Occasional
Bargaining Unit Status: Not covered
Fair Labor Standards Act (FLSA): Exempt
Obligated Position: If obligated, you occupying the position is subject to the former incumbent returning. If the former incumbent does not return to the position, your occupancy may become permanent. Tentative job offers identify if the position you are offered is obligated.
Those retired under CSRS or FERS considered: No. DoD criteria not met.
Recruitment/Relocation Incentives Offered: None
Education
Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses. See Required Documents for more information.
When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course by course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.
Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.
Additional information
Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.
* This position is part of the Commissary Career Program (CCP).
* In accordance with the CCP Manual and under certain circumstances, DeCA employees accepting a downgrade (i.e., change to lower grade) into this position may be entitled to pay retention.
* Applicants with financial difficulty are not automatically removed from consideration.
* Selectees are required to complete an online onboarding process.
* If PCS is authorized and you PCS'd at government expense within the past 12 months, additional government funded PCS may not be authorized; however, you may choose to pay your own moving expenses.
* Most civilian PCS entitlements are now taxable. The Relocation Income Tax Allowance (RITA) reimburses eligible employees for additional Federal, State, and local income taxes incurred because of receiving taxable travel income. More information is available at Civilian Relocation/PCS Tax Changes.
* For positions in overseas environments: Working and living in a foreign area can offer adventure and travel opportunities. Initial overseas tour lengths vary from 12 to 36 months, depending on location, and are limited to a total of 5 continuous years. You may also be eligible for various foreign area allowances like COLA and home leave. If selected for a position, you will receive information specific to the location for which you are selected.
The following may result in a rating of ineligible. Ineligible applicants receive no consideration.
* Not selecting an eligibility.
* Submitting an incomplete application package may result in your not being considered for this position. Your resume must reflect that you are either Part-Time with the number of hours listed, Full Time, or 40 hours per week as your work schedule. If you fail to provide this information in your resume, your resume will be considered as incomplete.
* Submitting encrypted documents or uploading Adobe portfolio documents.
* Submitting any document that contains a photo or image of you.
* Including social media links, inappropriate material/content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
* Overstating your qualifications and/or experience in your application materials or questionnaire responses.
* Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
HR reviews your resume and supporting documents to determine if you meet the qualifications and requirements, and to determine if you meet the eligibility/eligibilities you selected. Your questionnaire score is a preliminary measure of how well your background matches the competencies. If you submit multiple resumes, the last one received is used for this evaluation and sent to the hiring manager if you are referred for selection consideration.
Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire and providing the supporting documents for the selected eligibility/eligibilities. Documents required to prove you can be considered for the selected eligibility/eligibilities are listed within the eligibility description.
HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. You will not be considered if you do not select an eligibility. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement.
Selections are subject to restrictions of the DoD referral system for displaced employees.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? Page margins should be 0.5 inches, font styles must be legible, and consider using 14-point size font for titles and 10-point for the main text. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages..
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Pay Plan, Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); and Description of duties performed. Part-Time employment MUST include work hours for each job entry.
Transcripts. Required when using education to meet qualifications or when education is required.
Questionnaire. Preview at *********************************************************
SF 50 Notification of Personnel Action. To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, employees receiving HR servicing from DLA can access eOPF and former civilian employees can request a copy from the National Archives.
All DeCA employees, regardless of location or human resources provider, submit the following:.
* A copy of your most recent SF 50 showing your current position title, pay plan-series-grade, tenure and position occupied and
* When applying for a promotion (higher grade than you currently hold), you must also submit an SF 50 which clearly demonstrates you meet the time-in-grade requirements. Examples of appropriate SF50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old. You may need to submit more than one SF 50 to show you meet this requirement.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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Your complete application package must be received by 11:59 PM ET on 01/11/2026.
You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.
To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process.
You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.
Agency contact information
DECA 1144 Team
Phone ************ Fax ************ Email ******************** Address DECA HQ
1300 Eisenhower Street
Fort Lee, VA 23801
US
Next steps
Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your referral status is determined, when your selection status is determined and then a final notice of decision approximately 180 days after this announcement closes.
If a vacancy for the location(s) you selected does not occur within 90 days after this announcement closes, you may not receive a qualifications status or referral status notice.
The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.
Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including failure to report to a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? Page margins should be 0.5 inches, font styles must be legible, and consider using 14-point size font for titles and 10-point for the main text. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages..
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Pay Plan, Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); and Description of duties performed. Part-Time employment MUST include work hours for each job entry.
Transcripts. Required when using education to meet qualifications or when education is required.
Questionnaire. Preview at *********************************************************
SF 50 Notification of Personnel Action. To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, employees receiving HR servicing from DLA can access eOPF and former civilian employees can request a copy from the National Archives.
All DeCA employees, regardless of location or human resources provider, submit the following:.
* A copy of your most recent SF 50 showing your current position title, pay plan-series-grade, tenure and position occupied and
* When applying for a promotion (higher grade than you currently hold), you must also submit an SF 50 which clearly demonstrates you meet the time-in-grade requirements. Examples of appropriate SF50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old. You may need to submit more than one SF 50 to show you meet this requirement.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$29k-34k yearly est. 15d ago
Southeast Asian F&B Restaurant Outlet Manager
Sitio de Experiencia de Candidatos
General manager job in Dorado, PR
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
CANDIDATE PROFILE
Education and Experience
โข High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
โข 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
โข Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
โข Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
โข Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Leading Food and Beverage Team
โข Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
โข Encourages and builds mutual trust, respect, and cooperation among team members.
โข Serves as a role model to demonstrate appropriate behaviors.
โข Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
โข Develops specific goals and plans to prioritize, organize, and accomplish your work.
โข Ensures and maintains the productivity level of employees.
โข Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
โข Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
โข Ensures compliance with all applicable laws and regulations.
โข Ensures compliance with food handling and sanitation standards.
โข Ensures staff understands local, state and Federal liquor laws.
โข Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
โข Establishes guidelines so employees understand expectations and parameters.
โข Monitors alcohol beverage service in compliance with local laws.
Ensuring Exceptional Customer Service
โข Provides services that are above and beyond for customer satisfaction and retention.
โข Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
โข Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
โข Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
โข Empowers employees to provide excellent customer service.
โข Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
โข Handles guest problems and complaints.
โข Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
โข Ensures corrective action is taken to continuously improve service results.
โข Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
โข Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
Managing and Conducting Human Resource Activities
โข Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
โข Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
โข Ensures employees are treated fairly and equitably. Strives to improve employee retention.
โข Ensures employees receive on-going training to understand guest expectations.
โข Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
โข Strives to improve service performance.
โข Ensures recognition is taking place across areas of responsibility.
Additional Responsibilities
โข Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
โข Analyzes information and evaluating results to choose the best solution and solve problems.
โข Assists servers and hosts on the floor during meal periods and high demand times.
โข Recognizes good quality products and presentations.
โข Supervises daily shift operations in absence of Assistant Restaurant Manager.
โข Oversees the financial aspects of the department including purchasing and payment of invoices.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$36k-50k yearly est. Auto-Apply 9d ago
Full Time Assistant Manager - Plaza Las Americas
Store 3.8
General manager job in San Juan, PR
As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for guests and associates.
Responsibilities:
Lead and inspire your team during scheduled shifts, provide guidance, support, and feedback to ensure each team member performs at their best
Drive sales by implementing effective strategies, motivating the team, and providing exceptional guest service to meet or exceed sales targets
Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment
Lead team to maintain operational efficiencies and adherence to store safety policies and procedures
Oversee inventory management processes, including receiving, stocking, and inventory counts
Assist in building and developing a high-performing team that delivers exceptional guest service
Required Qualifications:
2 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail
High school diploma
P
referred Qualifications:
2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail.
Associate's (or higher) degree in business, management, or a related field
Behavioral Traits for Success:
Thrives in a โHow Can I Helpโ environment
Able to balance creativity and fun with dependability
Connects with others to inspire results
Exercises good judgment in ambiguous situations
Displays strong initiative and self-direction
Unites teams to deliver strong results
Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure
Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups
Maintains a positive outlook despite challenging circumstances
Working Environment:
Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day
Work environments include indoor/outdoor malls, strip centers, and other retail locations
Ability to work a typical retail schedule including days, evenings, weekends, and holidays
Lift > 25 pounds
Your Performance Will Be Measured On:
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:
Decision-making, judgment, and execution
Consistently meeting financial objectives
Ability to create an Experience First culture for guests and associates
Talent management
Consistent execution of operational standards
Ability to foster team collaboration, communication, and performance
Stakeholder feedback
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
Pay Range: $16.84 - $20.88/ Per Hour
$16.8-20.9 hourly 33d ago
Regional Manager Hearing Care - Florida
Sonova
General manager job in Florida, PR
As the Regional Manager, Hearing Care, you will oversee support a team of dedicated and compassionate Hearing Care Coordinators (HCCs). Your role will be vital in ensuring our patients receive exceptional care and service. You will provide guidance and support to the HCCs within the region. Your expertise in the relevant point of system sale will be essential, and you will be held accountable for ensuring the HCCs in the region receive the necessary training to excel in their roles. You will motivate and mentor the HCCs for local events, activities and regarding scheduled and completed evaluations efforts. Leading by example, you'll bring enthusiasm and display flexibility as you take on special projects and drive process improvement efforts and company initiatives
Location: West Coast Florida - Hybrid Schedule with two remote days.
Fort Lauderdale/Orlando/Jacksonville, FL
Monday-Friday 8:30am-5:00P.M.
Your role at AudioNova:
* Lead and develop a team of Hearing Care Coordinators including recruitment, hiring and ongoing performance management
* Up to 60% Travel in Fort Lauderdale/Orlando/Jacksonville, FL.
* Observe, explain, and coach on scheduled evaluations and capacity and demand
* Address performance issues proactively, providing coaching and conducting annual performance appraisals.
* Review and ensure accuracy in regional collections and transaction
* Supervise clinic inventory control processed
* Oversee the process for the insurance process and proper completion of patient Benefit Checks
* Monitor and evaluate transactional compliance duplication
* Provide comprehensive training to HCCs beyond initial on-boarding and create mentoring partnerships amongst peers in the region to support ongoing development
* Approve employee PTO and manage timecards in the ADP system
* Facilitate smooth onboarding and provide ongoing training and support of new HCCs
* Subject matter expert on company systems, processes and policies & procedures
* Proactively address process issues and errors ensuring HCCs adhere to SOPs consistently recognize trending errors and promptly follow up with HCCs to address process issues (related to SOP, processes in general and linked to the relevant systems)
* Cultivate strong relationships and provide supports for HCCs fostering effective communication between the Sr. HCC and the HCCs
* Provide team support team by coordinating, coaching and mentoring at community events
* Champion the company vision, mission and values, promoting team morale around these initiatives
* Operates in compliance with all local, state and Federal laws as well as
* Assess the potential ROI of local events considering demographics, engagement and attendance
* Drive performance success by achieving KPIs related to demand for HCC accountable activities
* Effectively manage calendars and capacity, utilizing financial dashboards to review scheduled and completed eval targets
* Train HCCs on best practice for local area marketing activities and attending events to oversee operations at any events this may or may not include any relevant support for BHEs (Better Hearing Events)
* Identify and evaluate local partnerships and provide business cases on potential ROI and opportunities
* Train HCCs on centrally driven marketing campaigns and how to handle response and patients
* Conduct regular marketing training for HCCs
* Ensure marketing materials and practices in centers are current and on brand
* Report to marketing on a monthly basis on region as well as KPIs
* Drive sustainable engagement by leading the regions yearly Engagement Survey( HearMe) and implement strategies for improvement
* Operates in compliance with all local, state and Federal laws as well as Company policy and compliance standards
* Other duties and responsibilities as assigned
Job Qualifications
Education:
* Bachelor's Degree preferred
Certifications:
* Not applicable
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with customers, physicians, clinical staff
* Experience with multiple EMR system is a plus (RBS)
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* Ability to exhibit empathy
Work Experience:
* 2+Years in a health care environment is preferred
* Previous management experience preferred
* Previous training experience is preferred
* Previous customer service experience is required
Statement of Other Duties: This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.
Salary: $60,000 - $80,000 + 10% Bonus
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$97k-111k yearly est. 40d ago
Assistant Manager - Plaza Escorial
The Gap 4.4
General manager job in Carolina, PR
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your GeneralManager and/or Assistant GeneralManager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. โข Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$22k-35k yearly est. 60d+ ago
HS OPERATIONAL MANAGER
Boys & Girls Club 3.6
General manager job in San Juan, PR
Job Description
GENERAL DESCRIPTION: Responsible for operations of the Head Start Program including facility management, information systems, transportation, and property. Supervises and ensures that the Performance Standards and regulations are met and that agency facilities and operations are effective and efficient; works closely with Head Start managers to coordinate agency operations; responsible for meeting Head Start Performance Standards and following the agency policies and procedures.
TASKS AND ESSENTIAL JOB RESPONSIBILITIES:
Works with the managers and coordinator to ensure that facilities, transportation, food service, technology resources, and center operations are effectively and efficiently managed and meet the Head Start Performance Standards, all regulations and policies and procedures.
Responsible for contract development and management.
Explore and research facility opportunities.
Negotiate leases and contracts, also responsible for the oversight of tenant leases.
Prepare and coordinate job bids, repair costs and estimates.
Assess facility needs: monitor, evaluate and prioritize Facilities Tracker Requests, determining assignments/scheduling and when requests need to be contracted out.
Ensure facilities/equipment is appropriately maintained, schedule and coordinate repairs with Facilities Technicians/Assistants, and/or subcontractors (electrician, plumber, locksmith, etc.)
Maintain records and documentation for all contracts (tenant leases, facility lease, inter-agency agreements, construction projects etc.) and jobs, projects and equipment.
Coordinate facility construction, renovations and playground development.
Establish and maintain professional working relationships with vendors, agency funders, tenants, and the business community.
Management of requests and needs related to information technology systems
Regularly monitor functional areas (facilities, playgrounds, food service, transportation and information technology systems) to assure compliance with Head Start Performance Standards, local, state and federal regulations.
Work with program managers to plan, organize and supervise day-to-day program operations; monitor quality, resolve challenges and continuously seek opportunities for improvement.
Facilitate the Facilities Committee.
Responsible for the operation's material inventories and their distribution to the operation.
Monitors the inventory of site materials, supplies, and equipment; places orders for the center.
Assesses current and future facility needs; makes recommendations to the Head Start Director.
Development and implementation of the operational inkind plan
Submits monthly the in-kind contributions, volunteer report and all program activities.
Maintains accurate and complete volunteer files. Ensures volunteers working ten hours or more per month are referred to Human Resources for background screening and TB Testing.
Development of the operational and programmatic calendar
Establishes and maintains property records in accordance with organizational regulations and policies.
Prepares annual property inventories and submits the corresponding reports
Certifies the deregistration and registration orders to the program property registry
Manage data platforms related to head start program operations
Mobilize community resources and partnerships and work with other organizations in the community to foster collaboration as defined by the Office of Head Start.
Strategic leadership and innovative programming to meet the needs of children and families in alignment with Head Start and organizational objectives.
Coordinate with leadership team on operational aspects of all school events
Assists in the development and implementation of the annual training plan, including pre-service, in[1]service, T/TA, and ongoing training requirements
Perform other related duties as assigned by the HS/EHS Director.
SUPERVISION
EMPLOYEE DEVELOPMENT: Establishes action plans that encourage the development of its employees (behavior and performance), especially its key talent
PERFORMANCE REVIEW: Complete performance appraisals on time and correctly identify your employees' areas of strength, opportunity, and development
ORGANIZATIONAL ENVIRONMENT AND CULTURE: Ensures a positive work environment in which commitment, resources, collaboration and recognition are encouraged
COMMUNICATION: Effectively communicates expectations, needs, critical situations, organizational objectives and the role of your team in meeting them
PERFORMANCE MANAGEMENT: Effectively management situations of poor performance. Take required disciplinary action, in an objective and fair manner, following Program Policies and Procedures and EEO requirements. This includes requirements involving the Head Start Policy Council in employee hiring and termination as outlined in Performance Standards 45 CFR 1304, Appendix A.
SUSTAINABILITY: Hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports.
EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:
Bachelor's Degree in business management field or a combination of a Bachelor's Degree in an unrelated field and relevant experience.
Minimum of three years professional level management and supervision of a department or agency.
Knowledge and experience in business and human resource practices.
At least three years' experience working with diverse families in low income communities on health and wellness interventions, including evidence-based strategies to reduce health disparities, with supervisory responsibilities
Background and understanding of child preventative health, including EPSDT requirements for children 0-5
Bilingual Required- translation and interpretation (language(s) - program specific).
Maintain certification in CPR and First Aid.
Physical exam and background checks are required for this position.
Travel required locally or long-distance up to 10% of the time for work-related meetings and functions.
Must have a valid driver's license and reliable transportation.
Ability to interact effectively with people from diverse backgrounds
Strong leadership skills with excellent written and oral communication skills. Ability to communicate effectively, verbally and in writing
Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation
Must be honest, dependable and able to meet deadlines
Self-motivated and able to work independently
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Ability to sit most of the time with some bending and reaching.
Ability to stand, walk, and bend periodically.
Ability to engage in repetitive movement of wrists, hands, and fingers - typing and/or writing.
Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading).
Ability to receive and respond to oral communication.
Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.
Work is generally performed in an office environment.
Noise level in the work environment is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices).
Standard office equipment generally used includes:
Telephone
Personal Computer (monitor, keyboard, and mouse) or Tablet
Printer/Photocopy Machine
Calculator
May be required to operate a motor vehicle during the course of duties.
ORGANIZATIONAL VALUES:
Empathy: We believe in showing love and compassion to all of our beneficiaries and in everything we do. We work hard to ensure respect, solidarity and purpose and we are dedicated to a sense of mutual service based on a deep sense of empathy
Inclusion trust: We learn from those most affected by the poverty. We develop opportunities with them at the center of what we do. We discover the needs for being able to design and implement the right solutions at scale.
Ethical Transparency: Our mission to eradicate poverty infantile in Puerto Rico is the driving force to do things well, with the best governance, ethics and transparency.
Creative Innovation: We build a better country. We recognize that the opportunities to which we aspire require new solutions. Creativity and innovation are our tools to create a better quality of life.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
$35k-47k yearly est. 22d ago
Region Manager
Steris 4.5
General manager job in San Juan, PR
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
The Region Manager is responsible for the sale of consumable products in the Life Sciences industry (pharma/biopharma, medical device, and related industries) within an assigned geographic region. Working with sales leadership to develop strategies for achieving commercial targets, they also directly manage and coordinate activities of their sales team to meet planned goals and objectives.
What you will do as a Region Manager
Business Management
Facilitates the development and expansion of the region's business by initiating and nurturing key relationships and associations in the Life Sciences industry.
Monitors and reports market trends to appropriate internal partners and implements region strategies to capitalize on all opportunities.
Identify top prospects, projects, and opportunities and ways to improve productivity and drive continuous improvement in the sales process.
Comply with the spirit and letter of laws, government regulations, and company policies.
Achieving Financial Objectives
Develops and clearly communicates business strategies.
Drives activities to achieve financial targets for the region and/or assigned territories.
Participates in setting pricing strategies using established policy guidelines.
Manages time, travel, expenses, and sales activities to maximize effectiveness.
Customer Focus
Ensures customer needs are communicated and interpreted into all facets of organizational structure.
Interacts regularly with other functional leaders to ensure process improvements are implemented effectively.
Assures that all direct reports are trained properly and can deliver an integrated, customer solution presentation.
Employee Development
Creates an environment which encourages self development, creative thinking and problem solving.
Coaches the team to leverage their role to ensure positive team selling relationships.
Identifies training and educational needs of their region; assures information, resources, education, support are provided to the team through various support functions.
Uses all available tools and techniques to develop and communicate vision.
Recruits, interviews, and selects individuals matching the profile of the respective STERIS job description.
The Experience, Skills and Abilities Needed
Required
Bachelor's degree required
5 years minimum of sales experience in the pharmaceutical or life sciences market with responsibility for multiple products
2 years minimum of managerial experience within performance reviews, training, and succession planning, etc.
Proficiency with Microsoft Office and Customer Relationship Management Software
Must have a valid driver's license, passport, and the ability to travel internationally (40-50%)
Bilingual (fluent in Spanish, Advanced English) to communicate with Customers and global STERIS team
Preferred
Bachelor's or Master's degree in Chemistry, Biology/Microbiology, Pharmaceutical Science, or Engineering
Significant sales support skills and experience including dealing with complex multifaceted sales situations effectively utilizing a team approach - strong leadership, matrix organization management, interpersonal, communication, organization, and presentation skills
Skilled in motivating diverse teams, fostering accountability, and building resilience
Coaching, providing feedback, developing talent
Excellent communication and negotiation skills
High emotional intelligence and adaptability in a fast-changing industry
Skilled in setting KPIs, monitoring progress, and adjusting strategies
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
Base Salary + Incentive Compensation Program
Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
Cell Phone Stipend
Flexible Time Off + 9 Corporate Holidays Per Year
Excellent Healthcare, Dental, and Vision Benefits
Healthcare and Dependent Flexible Spending Accounts
Long/Short Term Disability Coverage
401(k) with a Company Match
Parental Leave
Tuition Reimbursement Program
Additional Add-On Benefits/Discounts
Opportunities for Advancement in a Stable Long-Term Career
Pay range for this opportunity is $105,400.00 - $136,400.00. This position is incentive plan eligible, at target earnings of $45,000 - $55,000, depending on performance.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by ยง 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
$105.4k-136.4k yearly 19d ago
Area Director of People and Culture
D.C. Global Talent
General manager job in San Juan, PR
Scope: Overseeing two resorts Reporting to: Vice President of People and Culture About the Role We are seeking an experienced Area Director of People & Culture to lead the HR function across two resorts in Puerto Rico. This senior leadership role is responsible for driving organizational culture, talent management, and employee engagement while ensuring compliance with local regulations and brand standards. Key Responsibilities
Provide strategic HR leadership and support to two resorts.
Oversee recruitment, onboarding, training, and talent development programs.
Partner with executive leadership to foster a culture of excellence, inclusion, and accountability.
Ensure compliance with labor laws and company policies.
Lead performance management and succession planning initiatives.
Manage employee relations and drive engagement across diverse teams.
Act as a trusted advisor to GeneralManagers and senior leadership.
Requirements
Seasoned Director-level HR professional with 8+ years of progressive experience in hospitality.
Proven background in complex resort operations and multi-property oversight.
Strong knowledge of labor laws and HR practices in Puerto Rico.
Exceptional leadership, communication, and interpersonal skills.
Fluency in Spanish required; English proficiency preferred.
Ability to thrive in a fast-paced, dynamic environment.
How much does a general manager earn in San Juan, PR?
The average general manager in San Juan, PR earns between $34,000 and $102,000 annually. This compares to the national average general manager range of $40,000 to $126,000.
Average general manager salary in San Juan, PR
$59,000
What are the biggest employers of General Managers in San Juan, PR?
The biggest employers of General Managers in San Juan, PR are: