Assistant Mammography Manager
General manager job in Chestnuthill, PA
Manages the daily operations of the Mammography Department. Responsible for a wide variety of administrative, fiscal and technical activities and personnel. Manages the Mammography technical staff and clerical staff at Chestnut Hill Hospital. Responsible for maintaining ACR Accreditation. Ensures the quality of examinations performed by technical staff and coordinates scheduling of examinations with referring physicians and radiologists. Ensures MQSA, state and Joint Commission requirements are met. Manages employees in a firm, fair and consistent manner to ensure that duties are performed efficiently and accurately. Maintains employee work schedules, attendance and payroll records. Organizes workflow and assigns employees according to those needs. Works with Manager, Mammography on capital planning and annual budgets. Acts as Manager of Mammography in their absence.
Education
High School Diploma or Equivalent (Required)
Non Degree Program : completion of AMA approved Radiology program (Required)
Experience
5 Years experience as a Mammography Technologist (Required)
1 Year experience in a supervisory role (Preferred)
License/Certifications
RT(M) - Reg Technologist (M) (Required)
BLS - Basic Life Support (Required)
_
Our Hospital/Organization Descriptions
Located in the Chestnut Hill section of Philadelphia, Temple Health - Chestnut Hill Hospital, an alliance of Temple Health, Redeemer Health and PCOM, is a 148-bed, community-based, university-affiliated, teaching hospital committed to excellent patient-centered care. Chestnut Hill Hospital provides a full range of inpatient and outpatient, diagnostic and treatment services for people in northwest Philadelphia and eastern Montgomery County. With more than 300 board-certified physicians, Chestnut Hill Hospital's specialties include minimally invasive laparoscopic and robotic surgery, cardiology, gynecology, oncology, orthopedics, urology, pulmonology, cancer care, family practice and internal medicine. Chestnut Hill Hospital is accredited by The Joint Commission and is affiliated with university-hospitals in Philadelphia for heart and stroke care and residency programs.
For more information, visit TempleHealth.org
AVP General Manager
General manager job in Pittston, PA
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Pittston, 425 Research Dr, Pa
Division: Solutions
Job Posting Title: AVP General Manager
Time Type: Full Time
POSITION SUMMARY
The General Manager of operations is a highly visible leadership role. This individual is responsible for overseeing the strategic direction, operation, compliance, and financial results for a designated operation. The General Manager ("GM") will serve as a primary customer interface for all leadership decisions regarding proposal approval and contract negotiations. This role is the Champion of overseeing local continuous improvement activities, LEAN practices, supply chain analysis, six sigma initiatives, and ISO activities. The "GM" will also develop marketing plans and assist in growing new business. He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations.
As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Ensures that systems and procedures are in place for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
* Leads operations to meet prescribes productivity and service goals. Complies with terms outlined in site operating agreement with the client
* Sets goals to drive company Continuous Improvement efforts
* Works to develop and maintain productive business relations with vendors, suppliers, and all business partners. Ensures the OSHA requirements and all Federal and State Law and compliance are effectively implemented.
* Assists in setting standards appropriate to client and scope of work
* Develops and manages a system of controls to ensure that service level and operations performance goals are met within prescribed cost, revenue, and profit paraments for operations
* Assists in setting standards appropriate to client and scope of work
* Partners with senior leadership to develop and recommend annual operating budget
* Responsible for the overall safety and security of operation
* Develops team to achieve company and client objectives for the operation
* Actively supports and practices mentoring, succession planning, and management development activities at the site level
* Communicates the mission, vision, and core values to motivate direct reports.
Management Information Systems
Proactively develops plans and capital request to ensure appropriate level of automation/technology to service the client. Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. Remains knowledgeable regarding changes in hardware and software technology.
Customer Management
Acts as site level champion of client relationship management. Assures that client accounts receive the required level of operational and administrative support. Maintains appropriate contact with all functions and respond to requests when required. Coordinates and leads business reviews with appropriate client and company representatives for each reporting operation. Promotes a positive relationship with clients by providing excellent customer service.
Marketing & Sales
Participates and assists Director and other company resources in planning new account strategies, prospecting for new opportunities, generating positive word of mouth, and participates in the development of quoting rates.
Budgeting / Financials
Responsible for development of an annual operating budget. Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. Ensure that the budgeting and pricing activities are in compliance with contract guidelines. Responsible for developing and maintaining contract pricing in a multi-client environment.
Equipment & Facilities
Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety and, equipment including material handling equipment (MHE). Ensures team members are properly trained on any MHE. Keeps informed of relevant new technology and make recommendations as applicable.
Safety
Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. Audits warehouse for compliance with safety, security, and quality principles and rules. Ensures all federal, provincial or other statutory requirements are adhered to within the parameters of Health and Safety.
OTHER DUTIES
* Work overtime as dictated by business whether mandatory or voluntary
* Performs other duties as required
SUPERVISORY RESPONSIBILITIES
* Manages operations managers
SKILLS & ABILITIES
Education and/or Experience:
* Must have a high school diploma or general education degree (GED).
* Bachelor's degree is preferred
* 7 years' experience working in a logistics/distribution/relevant environment.
* 5 years' experience in a leadership role in logistics/distribution/supply chain environment in
operations management capacity
* Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Computer Skills
* Proficient in Microsoft Office (Excel, Work, and Power Point)
* Demonstrated proficiency in knowledge of applicable WMS systems
Language Skills
* English (reading, writing, verbal)
* Proficiency in business communication at all levels
Other
* Strong attention to detail accuracy and accomplish job task in a timely manner
* Good organizational and personnel skills
* Good communication skills, written and oral
* Good leadership, supervision, and planning skills
* Advance level expertise required in accounting and financial mathematical applications as related to managing a P&L and preparing site/operation budgets
* Motivates self and others to accomplish important objectives despite a complex environment and multiple demand, creates a sense of urgency, delegates appropriately.
* Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment
* The ability to develop effective relationships, provide leadership, and integrate diverse organizations and individuals toward unifying objectives
CORE COMPETENCIES
Leader of Others
☒ Accountability
☒ Business Acumen
☒ Communication / Building Partnership
☒ Developing Oneself
☒ Developing Others
☒ Drive for Results
☒ Embracing Change
☒ Problem Solving
☒ Empowerment
☒ Leadership Excellence
☒ Leading Change
☒ Problem Solving
Independent Contributor
☐ Accountability
☐ Communication / Building Partnership
☐ Customer Orientation
☐ Developing Oneself
☐ Drive for Results
☐ Embracing Change
☐ Problem Solving
☐ Professional Competencies
PHYSICAL DEMANDS
Occasionally
* Handling/Fingering, Sitting
Frequently
* Bending
Constantly
* Walking and Standing
Ability to Lift/Carry and Push/Pull
* 21-50 pounds
o Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Regional Manager
General manager job in Brodheadsville, PA
Job Description
Description: Culligan is seeking an experienced Regional Manager to oversee our business operations and Store Branches in the Northeast South region. The Regional Manager is responsible for leading and managing daily operations through general managers to deliver best in class employee and customer facing metrics/experience and achieve business goals and maximize profitability. As Regional Manager your duties also include guiding/growing staff in your region, setting performance objectives, evaluating, ensuring regulatory and company standards are upheld, and optimizing operational/financial performance.
To be successful as a Regional Manager, you should be able to set a vision/strategy for your region, lead/manage/grow other leaders/branch managers, have customer centric mindset, excellent problem-solving/decision-making and teaching/coaching skills to drive continuously improving operational performance and top and bottom-line results. Responsible for top and bottom-line growth strategy and results.
Specific Job Function:
Set multiyear vision/budget and tactical execution plan for the region, aligned with BU vision, supported by visibly managed KPIs through strong collaboration/sense of ownership with General Managers
Adhere to and enforce all company safety guidelines
Recruit, train, and support General Managers through talent management efforts.
Evaluate and develop team members to ensure future needs of the business are met from a talent perspective with effective leaders in place and strong succession planning.
Foster a team culture by empowering recognizing and motivating branch personnel focused on best-in-class employee experience
Prepare all staff members to be in position to deliver exemplary customer service and measure the job performance of the staff to ensure customer satisfaction
Support resolution of escalated customer issues, incident reports, and legal actions.
Identify, design and lead major strategic initiatives for the region and provide strategic analysis to drive improved decision making.
Work directly with the Leadership team and GMs on identifying and resolving significant business issues.
Support/Collaborate with Sales team and General Managers to maximize all revenue streams for the region while developing and implementing business, marketing, and advertising plans.
Drive operational efficiency and cost control measures to achieve business results including revenue and EBITDA targets for assigned region.
Drive/oversee/coach problem solving and continuous improvement sessions with branch resources and/or Region/BU level resources while sharing/learning and implementing region relevant best practices
Manage internal and external stakeholder relations and negotiate contracts.
Ensure products and services comply with regulatory and quality standards.
Ensure company standards and procedures are followed.
Prepare and present monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
Ensure effective communication through the region
Analyze data and put together strategic plans to help improve all areas of your region
At least 60% travel to branches across region. Quarterly travel to Illinois Corporate location
Complete other ad-hoc tasks as assigned
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in this position:
Customer Focus Time Management Organization and Planning
Problem Solving Teaching/Coaching Strategic Planning
Team Player Analytical Judgement/Decision Making
Negotiation Integrity Detail Oriented
Leadership/Delegation Resourcefulness Talent Management
Sales Management Accountability Profit Generation Ability
Qualifications:
Bachelor's degree in business administration, management, or a similar field.
10+ years of overall management and leadership experience.
5+ years of managing a field team of managers
5+ years of dealer/distributed business and experience in a field service industry is a plus
Water Treatment or Field Service Industry experience required
Experience in strategy deployment process in multi branch environment and utilizing structured problem solving/project management tools/processes is a plus
Proficiency in Microsoft Office, with CRM systems, and project management tools.
Excellent communication skills, both verbal and written.
Excellent leadership and decision-making skills.
Ability to multitask and work efficiently under pressure.
Strong analytical and problem-solving skills.
Sales and Profit Management skills
Ability to build strong teams
Set winning culture for the region
Competitive and aggressive
Comfortable traveling to locations to work with branch management to develop and better execute plans that will generate significantly improved results in a reasonable amount of time
Target Salary Range: $185,000 - $235,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).
General Sales Manager
General manager job in Scranton, PA
Job DescriptionSalary: Great Earning Opportunity
General Sales Manager (GSM)
Dickson City Hyundai
Department: Sales Management
EEO Job Classification: First/Mid-Level Officials and Managers (Supervisory role over Sales Workers in Pennsylvania)
Dickson City Hyundai is seeking an experienced and motivated General Sales Manager (GSM) to lead our successful sales team. This is a fantastic opportunity for a proven leader with strong desking and closing skills to join a thriving dealership with a veteran sales staff and a supportive environment.
What We Offer:
Outstanding earning potential with competitive pay plans
Paid vacations after one year of employment
401(k) plan for your future
Health insurance or Health Savings Account (HSA) options
A great working environment with a professional and veteran sales team
Long-term career growth with an established dealership
Responsibilities:
Desk and approve deals with speed and accuracy
Motivate, train, and lead the sales team to achieve and exceed goals
Act as an expert closer to help secure deals and maximize profitability
Oversee inventory management to ensure the right vehicles are in stock and moving
Drive a culture of accountability, communication, and customer satisfaction
Qualifications:
Proven experience as a General Sales Manager, Sales Manager, or similar role in automotive retail
Strong skills in desking deals, deal approvals, and closing customers
Excellent leadership, motivational, and communication skills
Experience with Cox DMS and VinSolutions strongly preferred
Ability to manage inventory effectively and maximize dealership profitability
Equal Opportunity Employer Statement
Dickson City Hyundai is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer and consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable state and federal laws governing nondiscrimination in the workplace.
Rosado Group Dealerships provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rosado Group Dealerships complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Rosado Group Dealerships expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rosado Group Dealerships employees to perform their job duties may result in discipline up to and including discharge.
General Sales Manager
General manager job in Hazleton, PA
LeadCar is a newly launched group of franchised new-car dealerships representing highly-desirable import and luxury brands. We're at the forefront of automotive retail, leading with innovation, and your unique perspectives and ideas will keep us growing. We believe our people deserve the best. We run high volume dealerships. LeadCar is committed to its communities and customers offering the best-in-class team members, state-of-the-art facilities and diversification of product lines to provide the best service possible. With an exceptional legacy passed on from its predecessors, the LeadCar Toyota Hazleton team brings a proven track record combined with an unmatched reputation for quality in the local Hazleton and Wilkes Barre, PA area, and greater central Pennsylvania market areas.
If you are ready to take your career to the next level, we are looking for a General Sales Manager to lead our team. Apply today!
To learn more about our company, please visit ****************
What We Offer - Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Supplemental Benefit Insurance, including Life Insurance, Short- and Long-Term Disability Insurance, Accident Insurance and more!
401(K) Retirement Plan
Paid Time Off
Paid Holidays
Employee Discounts
Employee Referral Program
Continued training through the Company and our manufacturer
Job Summary:
The General Sales Manager assumes responsibility for customer retention and profitability for all dealership variable operations including finance and new and used vehicle profit centers. Fulfills responsibilities primarily through effective personnel management, knowledge of market potential, established performance standards and a keen awareness of each department's break-even data.
Essential Duties and Responsibilities:
Serves as a Desking Manager for new and serves as back up for used car transactions maximizing profitability and volume.
Represents the Dealer as a personal agent within the dealership and at functions outside of the dealership.
Hires, trains, supervises and monitors the performance of the new and used vehicle department personnel and finance personnel.
Directs sales and finance staffing and trainings in ways that will enhance the development and control of sales and financing programs.
Monitors the productivity and performance of sales and finance staff with monthly evaluations.
Administers and monitors factory-sponsored programs.
Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses and operating profits for finance and new and used vehicle departments.
Works with finance personnel to establish annual and monthly objectives for unit sales, gross profits, expenses and operating profit.
Meets with the Director of Marketing and General Manager to ensure all leads are properly optimized and all advertising sources are tracked.
Works with General Manager to determine appropriate days' supply for new and used vehicles and orders and acquires vehicle inventory accordingly.
Establishes standards for displaying, merchandising and maintaining new and used vehicles.
Meets with the General Manager to review monthly forecasts, commission sheets, productivity reports and the profit performance of each department as a whole and each person individually.
Approves all sales incentives in writing before submitting to accounting.
Addresses customer complaints to ensure a high level of customer satisfaction.
Creates systems that ensure ongoing sales training, including weekly sales meetings.
Audits all appraisals of trade-in vehicles. Attends auction at least once monthly.
Reviews all deals before they are posted.
Must maintain a Pennsylvania sales license.
Performs other duties as needed.
Qualifications/Requirements:
Minimum two years automotive sales experience with working knowledge of finance required.
Minimum two years of sales management experience required.
Proven track record of exceeding customer expectations displayed through CSI, market penetration and profitability.
Must have exceptional leadership, team building and communication skills. Must be organized and have a strong work ethic.
Strong computer aptitude, specifically with dealership management systems and Microsoft Excel.
All necessary factory training must be maintained.
Travel to other LeadCar locations along with OEM training and other relevant training courses required.
Must maintain a valid driver's license for occasional travel requirements and have the ability to operate manual transmission vehicles.
A professional appearance and manner consistent with our culture must be maintained.
We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.
We will endeavor to make a reasonable accommodation/modification for the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources by calling ************ or by emailing
**************
.
Auto-ApplyCustomer Service Manager
General manager job in Freeland, PA
DEFINITION
The Customer Service Manager is responsible for overseeing and managing the customer service area and a wide range of customer service functions, including order processing, invoicing, and communications with both internal and external stakeholders. This role drives improvements in service processes, team performance and customer engagement strategies while providing timely resolution of issues and efficient handling of inquiries, complaints, and requests.
SUPERVISION RECEIVED
This position reports directly to the Director of Sales.
SUPERVISION EXERCISED
This position provides supervision to the Customer Service Representative team.
Requirements
ESSENTIAL FUNCTIONS OF THE POSITION
NOTE: An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this . Conversely, minor level duties performed on the job may not be listed.
Order Management:
Manage manual order entry process, I-Trade, and EDI transactions.
Process order changes, review pricing, and communicate any discrepancies
Invoice I-Trade and other customer orders through customer portals.
Manage sample order process and ensure UPS shipments are timely.
Ensure pricing requests are updated when required.
Set up and maintain customer email invoicing.
SAP text field management as necessary - add, edit, maintain, etc.
Manage export order process and provide necessary support.
Communications & Coordination:
Collaborate with cross-functional teams (sales, operation, marketing, IT, etc.) to address recurring issues and improve customer touch points.
Supervise customer service team in support of customer satisfaction.
Manage customer complaint process and ensure coordination with Quality Department for product reviews.
Communicate transportation delays, services issues, and product recovery efforts to customers.
Ensure timely responses by customer service team to customer and sales inquiries.
Support reporting needs for sales teams, brokers, and customers, including but not limited to:
Shortage reports
Inventory reports
Pricing/Price changes
Issue Resolution:
Address OS & D issues and coordinate with the quality team to resolve customer complaints.
Collaborate with accounts receivable to process credits for deductions, RFP processes, and customer demos.
Manage research and resolution processes related to customer deductions.
Special Project & Process Improvement:
Act as a backup for export order processing.
Lead SAP training sessions and develop job aids for the team.
Drive process improvement initiatives and collaborate with other departments on project and policy work.
* The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
KNOWLEDGE, SKILLS, AND ABILITIES
Deep understanding of customer service practices, standards, and strategies to enhance customer service practices, standards, and strategies to enhance customer satisfaction and loyalty.
Knowledge of order entry systems and tools, invoicing processes, and related software such as SAP and EDI, customer service software, CRM systems, and Microsoft Office Suite.
Experience in Consumer Product Goods (CPG) manufacturing space.
Ability to negotiate with customers, vendors, and internal stakeholders to achieve mutually beneficial outcomes.
Understanding of the product life cycle management and sales and distribution.
Understanding of supply chain processes, transportation logistics, and inventory management related to customer support.
Ability to build and maintain strong relationships with customers, team members, and other departments.
Ability to identify, analyze, and resolve customer issues efficiently, ensuring a positive outcome for both the customer and the company.
Strong leadership skills to manage, motivate, and guide a customer service team towards achieving performance goals.
Excellent verbal and written communication skills, capable of effectively interacting with customers, sales teams, and other departments.
Effective time management skills, with the ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
Ability to adapt to changing environments, customer demands, and technology, and to implement new strategies or processes as needed.
Strong attention to detail, ensuring accuracy in order processing, invoicing, and communication.
Ability to analyze data, identify trends, and generate actionable insights to improve customer service operations.
Ability to work under pressure, manage multiple priorities, and adapt to a fast-paced environment.
Ability to communicate information and ideas in speaking so others will understand.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination - Adjusting actions in relation to others' actions.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language may also be considered as acceptable forms of communication.
EDUCATION AND EXPERIENCE
(a) Completion of a high school, or general equivalency diploma; or,
(b) Associate or bachelor's degree in business administration, or a related field preferred; and,
(c) At least five years customer service experience in a leadership role in the Consumer-Packaged Goods environment preferred; and,
(d) Proficiency in SAP and customer portal management; or,
(e) Equivalent combination of education and experience.
PHYSICAL DEMANDS
The employee is required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to fifteen (15) pounds.
Ability to sit for extended periods and perform repetitive tasks.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This role may occasionally require presence in the production environment with exposure to cold temperatures and raw meat products. If production floor presence occurs, exposure to cold temperatures and moving mechanical equipment will occur.
The noise level in the work environment is usually quiet; however, it can be moderate or loud when on the production floor.
Employees are required to wear proper food safe, steel toe shoes, hair net and beard net, nitrile gloves, frock, bump cap, hat, and proper hearing protection while working in certain areas.
ACKNOWLEDGEMENTS
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Citterio USA is an Equal Opportunity Employer and does not discriminate based on race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, gender identity, or any other basis protected by law.
FLSA STATUS: FLSA EXEMPT - NOT OVERTIME ELIGIBLE
DESIGNATION: AT WILL EMPLOYEE
UNION STATUS: NON-UNION
Customer Service Manager
General manager job in Freeland, PA
Description:
DEFINITION
The Customer Service Manager is responsible for overseeing and managing the customer service area and a wide range of customer service functions, including order processing, invoicing, and communications with both internal and external stakeholders. This role drives improvements in service processes, team performance and customer engagement strategies while providing timely resolution of issues and efficient handling of inquiries, complaints, and requests.
SUPERVISION RECEIVED
This position reports directly to the Director of Sales.
SUPERVISION EXERCISED
This position provides supervision to the Customer Service Representative team.
Requirements:
ESSENTIAL FUNCTIONS OF THE POSITION
NOTE: An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this . Conversely, minor level duties performed on the job may not be listed.
Order Management:
Manage manual order entry process, I-Trade, and EDI transactions.
Process order changes, review pricing, and communicate any discrepancies
Invoice I-Trade and other customer orders through customer portals.
Manage sample order process and ensure UPS shipments are timely.
Ensure pricing requests are updated when required.
Set up and maintain customer email invoicing.
SAP text field management as necessary - add, edit, maintain, etc.
Manage export order process and provide necessary support.
Communications & Coordination:
Collaborate with cross-functional teams (sales, operation, marketing, IT, etc.) to address recurring issues and improve customer touch points.
Supervise customer service team in support of customer satisfaction.
Manage customer complaint process and ensure coordination with Quality Department for product reviews.
Communicate transportation delays, services issues, and product recovery efforts to customers.
Ensure timely responses by customer service team to customer and sales inquiries.
Support reporting needs for sales teams, brokers, and customers, including but not limited to:
Shortage reports
Inventory reports
Pricing/Price changes
Issue Resolution:
Address OS & D issues and coordinate with the quality team to resolve customer complaints.
Collaborate with accounts receivable to process credits for deductions, RFP processes, and customer demos.
Manage research and resolution processes related to customer deductions.
Special Project & Process Improvement:
Act as a backup for export order processing.
Lead SAP training sessions and develop job aids for the team.
Drive process improvement initiatives and collaborate with other departments on project and policy work.
* The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
KNOWLEDGE, SKILLS, AND ABILITIES
Deep understanding of customer service practices, standards, and strategies to enhance customer service practices, standards, and strategies to enhance customer satisfaction and loyalty.
Knowledge of order entry systems and tools, invoicing processes, and related software such as SAP and EDI, customer service software, CRM systems, and Microsoft Office Suite.
Experience in Consumer Product Goods (CPG) manufacturing space.
Ability to negotiate with customers, vendors, and internal stakeholders to achieve mutually beneficial outcomes.
Understanding of the product life cycle management and sales and distribution.
Understanding of supply chain processes, transportation logistics, and inventory management related to customer support.
Ability to build and maintain strong relationships with customers, team members, and other departments.
Ability to identify, analyze, and resolve customer issues efficiently, ensuring a positive outcome for both the customer and the company.
Strong leadership skills to manage, motivate, and guide a customer service team towards achieving performance goals.
Excellent verbal and written communication skills, capable of effectively interacting with customers, sales teams, and other departments.
Effective time management skills, with the ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
Ability to adapt to changing environments, customer demands, and technology, and to implement new strategies or processes as needed.
Strong attention to detail, ensuring accuracy in order processing, invoicing, and communication.
Ability to analyze data, identify trends, and generate actionable insights to improve customer service operations.
Ability to work under pressure, manage multiple priorities, and adapt to a fast-paced environment.
Ability to communicate information and ideas in speaking so others will understand.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination - Adjusting actions in relation to others' actions.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language may also be considered as acceptable forms of communication.
EDUCATION AND EXPERIENCE
(a) Completion of a high school, or general equivalency diploma; or,
(b) Associate or bachelor's degree in business administration, or a related field preferred; and,
(c) At least five years customer service experience in a leadership role in the Consumer-Packaged Goods environment preferred; and,
(d) Proficiency in SAP and customer portal management; or,
(e) Equivalent combination of education and experience.
PHYSICAL DEMANDS
The employee is required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to fifteen (15) pounds.
Ability to sit for extended periods and perform repetitive tasks.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This role may occasionally require presence in the production environment with exposure to cold temperatures and raw meat products. If production floor presence occurs, exposure to cold temperatures and moving mechanical equipment will occur.
The noise level in the work environment is usually quiet; however, it can be moderate or loud when on the production floor.
Employees are required to wear proper food safe, steel toe shoes, hair net and beard net, nitrile gloves, frock, bump cap, hat, and proper hearing protection while working in certain areas.
ACKNOWLEDGEMENTS
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Citterio USA is an Equal Opportunity Employer and does not discriminate based on race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, gender identity, or any other basis protected by law.
FLSA STATUS: FLSA EXEMPT - NOT OVERTIME ELIGIBLE
DESIGNATION: AT WILL EMPLOYEE
UNION STATUS: NON-UNION
Area Manager
General manager job in Wilkes-Barre, PA
Exciting Opportunity: Become an Area Sales Manager with Mattress Warehouse!
As Mattress Warehouse continues its incredible growth across the country, we're thrilled to offer this exciting growth opportunity! If you're looking to take the next step in your career and play a pivotal role in supporting our expansion, the newly created Area Sales Manager position could be the perfect fit for you!
Position: Area Sales Manager - Supporting Growth & Success Across Multiple Stores
As an Area Sales Manager, you'll have the opportunity to lead up to 5 retail locations within a designated area. This position allows you to leverage your strong leadership, sales acumen, and operational expertise to drive success in each store. You'll be the go to leader, coach, and mentor for your store managers, helping them exceed sales goals, create exceptional customer experiences, and foster a positive team culture.
What You'll Do:
Sales & Financial Performance:
Drive Results: Consistently achieve or exceed sales and profit goals for your home store and assigned stores.
Sales Expertise:
Monitor KPIs to identify performance gaps and implement solutions to improve sales and profitability.
Sales Training:
Empower store teams with ongoing training on our 7 Step Sales Process to enhance customer experience and boost results.
Store Performance & Operations:
Regular Store Visits
Conduct in person assessments to ensure stores meet performance targets and deliver operational excellence.
Support & Guidance:
Be a resource for your store managers, offering insights, guidance, and best practices.
Hiring & Talent Development:
Assist with recruiting and interviewing top talent and providing leadership development opportunities to drive team success.
Leadership & Engagement:
Culture Champion:
Foster a positive store culture that aligns with Mattress Warehouse's core values.
Motivator:
Inspire and motivate store teams to achieve their best performance every day.
Collaborative Leadership:
Work closely with your District/Regional Manager to execute strategic plans and achieve regional goals.
What You'll Bring:
Proven success as a Store Manager with a track record of hitting or exceeding sales goals.
Exceptional leadership and coaching skills, with the ability to motivate teams.
Strong communication, problem solving, and organizational skills.
Flexibility to work evenings, weekends, and holidays as needed.
A passion for sales, growth, and helping others succeed!
This is an incredible growth opportunity for you to step into multiunit leadership and make a lasting impact on our company's success.
Ready to help us grow?
If you're excited about taking the next step in your career, we encourage you to update your resume and apply today! Let's continue building the future together at Mattress Warehouse!
Mattress Warehouse - Improving Lives Through Quality Sleep
#MW
Auto-ApplyGeneral Manager
General manager job in Scranton, PA
The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly.
Job Expectations
The General Manager is always responsible and accountable for all restaurant activities. The General Manager ensures all
Restaurant Management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. The General Manager is expected to create, execute and follow-up on the Restaurant's Business Plan.
Duties:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Ensure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistently
Ensure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time off
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Ensure the Restaurant Management Team and Team Members work together to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance results
Provide direction/supervision/feedback for their management team & Team Members to maintain levels of high productivity and team morale
Institute and follow advanced cash handling policies and procedures
Hire, train, schedule and oversee the daily tasks of their teams
Manage purchasing, inventory, maintenance and other operational functions
Develop strategies for better workplace efficiency and goal achievement
Focus on building sales and forecasting future performance
Effectively plan, organize, and implement all daily operational routines and activities with the management team
Ensure all required administrative duties and daily paperwork including required checklists are completed
Ensure Restaurant is opened and closed according to DHC policy
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities
Communicate effectively with the Restaurant Management Team & Team Members and to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 21 years old and fluent in English
Previous Assistant General Manager/General Manager experience
Certified in all stations and Management positions following the DHC Training Program
Current ServSafe Certification
Flexibility to work nights, weekends, holidays, opening, and closing shifts
Ability to stand for long periods of time and work in a fast-paced environment
Ability to bend and stoop and lift 50 - 75 lbs. comfortably
Ability to work in close quarters and around heat
Positive attitude while conducting any and all duties
Commitment to Guest satisfaction. Looks at Restaurant Operations from the Guest's point of view
Effective communicator with co-workers and the Restaurant Management Team
Excellent organization, planning, time management, delegation, and problem-solving skills
Transportation & Accessibility:
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates
Bonus Plan, Benefits, 401k, PTO, Cell Stipend, Great room for growth opportunities
"About Dave's Hot Chicken
Dave's Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller's (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave's own mix of spices ranging from No Spice to “The Reaper.”
Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read ""East Hollywood's Late Night Chicken Stand Might Blow Your Mind."" Almost instantly, the lines stretched around the block.
A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada."
We use eVerify to confirm U.S. Employment eligibility.
Assistant General Manager
General manager job in Pittston, PA
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
We are seeking an Assistant General Manager of Fulfillment Center Operations with experience scaling high-performing teams to join us in delivering our promise to merchants: Stress Less, Grow More.
What you'll do:
The Assistant General Manager establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current
Ensures the physical condition of the warehouse and equipment is properly maintained
Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
Our AGM's will ensure a safe operation of the warehouse including meeting company standards for sanitation, maintenance, security, and housekeeping
Effectively manages the budget and P&L of the operation
Ensures operational excellence in all warehouse areas, related equipment, and systems
Partners with others to maintain the proper layout of warehouse and product placement
Assistant General Managers are responsible for Monitoring and ensuring facility key performance indicators (KPI) are met in a timely and cost-effective manner to ensure the profitability and productivity
Ensures accurate timekeeping for direct reports and reporting teams
ShipMonk's AGM's will lead cultural change within facilities whenever necessary
Ensures compliance as applicable
A top priority for our AGM's is to participate in the interviewing, hiring, and training of supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
Addresses complaints and resolves problems
Be responsible for overseeing warehouse sanitation in your assigned department. Adequate training on sanitation will be provided and the employee will be responsible to identify when sanitation fails and the appropriate actions that are needed to correct
What you'll need:
Ideally, our AGM will have a Bachelor's degree from a 4-year college or university or equivalent experience in Supply Chain Operations, Fulfillment Center Operations, or Distribution Center Operations
AGM's are required to have a minimum of 6 to 8 years related experience and/or training, or an equivalent combination of education and training
Experience with warehouse management systems
ShipMonk prefers that all AGM's have experience with labor management systems and productivity initiatives
AGM's will set themselves apart by having Lean Six Sigma certification
All Operations Leadership must be proficient with enterprise technology systems such as Advanced Excel, Outlook/Gmail, Project Management Software, Warehouse Management Systems (WMS), and Process Workflow creation
Ability to effectively present information and respond to questions from groups of managers, clients and, internal and external customers
It is strongly preferred that our AGM's have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
AGM's should have experience leading teams of 40+ employees, building layers of leadership to support employees down to the associate level, and extensive experience with performance management of those direct reports
We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term. Perks Of Being a ShipMonker: • Full health benefits coverage (medical, dental, vision) • Unlimited Paid Vacation Time • 401(k) retirement plan • Referral Bonus Program ShipMonk is an equal opportunity employer.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyGeneral Manager
General manager job in Brodheadsville, PA
Management - Job Description
Our Restaurant Managers are responsible for leading and driving our daily operations including managing the kitchen, pack line, and dining room, overseeing the development of all team members, and completing administrative tasks.
The ideal candidate would have at least 2 years of restaurant management experience in a high volume, fast paced environment, but the experience is not necessary as we will train.
We are looking for a motivated person. As a team-oriented company, we seek an individual who can be flexible with work hours and displays a positive attitude when interacting with customers and employees, just great people serving great food. Our restaurant teams are passionate about the industry, inspiring others, coaching, mentoring, and delivering exceptional customer experience in a clean and positive atmosphere!!
Plain and Simple. We take the time to develop and grow with you! We want our restaurant to succeed by your accomplishments, and we want those accomplishments to never go unrecognized! That is who we are as a company, and as a team!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Free college tuition while working for us and attending WGU online university
Multitude of degrees scaling up to Masters in many areas of interest.
KFC Foundation Programs on top of Free College include $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
Reward and recognition culture with Kudos for a Job well done and our Star of the Month Program
Competitive Pay
Free meal on each shift
Career advancement and professional development opportunities
Requirements:
The ideal candidates must want to have fun preparing great food for our customers!
Great Smiles!
Must possess a positive mentality
Must be at least 18 years of age
Accessibility to dependable and reliable transportation
Must possess a flexible availability
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required as well as standing and moving at a quick pace, on average 8-9 hour shifts
Attendance and Punctuality a must
Basic Math Skills
Enthusiasm and willingness to learn, ability to delegate and lead through respect
Must possess willingness to coach and mentor others as a team
Commitment to customer satisfaction preparing and serving our Famous KFC Fried Chicken
Strong work ethic
General Manager
General manager job in Lehighton, PA
Ready for the chance to help lead a restaurant and team to success? Apply for a General Manager position today!
Our team is made up of hard working, fast-paced, and dedicated staff who love what they do and those they work with. When you join us, you're joining a group who loves to serve, grow, and succeed together. As the General Manager, you're the leader of the pack. You'll teach, advise, grow, and help your staff succeed.
At Wendy's, people always come first. That includes our customers and our valued team. It's a legacy we live every day. As the General Manager, you'll pass this message on through your team and create the culture of service in your restaurant.
An ideal General Manager candidate is goal-oriented, has an entrepreneurial spirit, and works hard every day to meet and exceed your restaurant's plans.
Wendy's is one of the most opportunity-filled companies to work for. Up to 95% of our Executive Teams are promoted from within. As a General Manager, you'll have the opportunity to continue to work your way up and advance your career.
Some things you can look forward to as a General Manager:
Flexible full-time or part-time work schedule
Competitive pay and generous benefits, including employee meal discounts
One-on-one, self-paced training and promotion from within
A sense of ownership over your restaurant
A chance to learn valuable restaurant operations
Sound like you? We want to talk. Click Apply below to get the conversation started. If our needs match yours, we'll be in touch ASAP.
RESPONSIBILITIES
Trains, monitors, and reinforces food safety procedures
Works with the leadership team to meet sales goals
Manages food and labor costs
Executes company policies and procedures
Monitors food inventory levels and orders product when necessary
Manages and maintains safe working conditions
Manages crew member employees in a manner that maximizes crew retention
Interviews and hires team members
Provides proper training for crew members
Anticipates and identifies problems and initiates appropriate corrective action
Maintains fast, accurate service and provides top-notch customer service to every guest that comes into our fast food restaurant
Ensures continual improvement of Quality, Service, and Cleanliness
Maximizes store sales goals versus budget, including participation in marketing programs
QUALIFICATIONS
College degree or equivalent experience in operations
Three years of restaurant experience at a minimum
Experience in supervising and managing staff
Fluent English-speaking and writing skills
Exhibit a sense of urgency
Neat, clean, and professional appearance
Able to lift 35 pounds to waist level
Guest-friendly demeanor
Willing to assume around-the-clock responsibility for restaurant operations
Willing to work normal schedule of 50+ hours per week (all shifts)
ServSafe Certified
Auto-ApplyGeneral Manager(04073) - 908 North Market Street
General manager job in Berwick, PA
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Deliver product by car and then to door of customer.
Deliver flyers and door hangers.
Valid driver's license with safe driving record meeting company standards.
Access to insured vehicle which can be used for delivery.
Restaurant Manager (PM & Overnight Shifts)
General manager job in Mount Pocono, PA
Guy Fieri's Mt. Pocono Kitchen is looking for energetic and driven candidates to join of the most sought after brands in the restaurant industry! Momentum Hospitality Group is seeking a qualified restaurant leaders with a high level of customer service skills and the ability to oversee the restaurant for full shifts. Applicant should have previous leadership experiences with strong interpersonal skills, have strong coaching skills and organizational style with a keen eye for detail. The position is responsible for the ensuring that service runs smoothly with a strong focus on customer service and attention to detail. Position is also responsible for administrative duties including but not limited to, scheduling, ordering, POS system, HR related tasks, onboarding new team members, and the ability to understand key performance indicators to appropriately staff restaurant and manage business.
Key Requirements:
2 years experience in a leadership role or college degree in hospitality or business
Friendly demeanor
A positive attitude in order to create an authentic, friendly, enthusiastic, professional environment
A dedication to teamwork
Flexible schedule
Be able to communicate clearly, professionally, concisely and respectfully
Front of the house service experience
Stellar references
Responsibilities:
Present on the floor, ensuring service runs smoothly, standards are met consistently and team is working efficiently
Supervising front of the house staff and stewarding team
Fosters a team environment where team members are committed to working together to create a great customer experience
Communicates effective with host team and kitchen to ensure service is smooth, wait time is kept to a minimum and dining room is properly rotated to ensure smooth service
Interacts with every table to ensure guest satisfaction and provides service recovery as needed
* You must be legal to work in the United States
Job Type: Full-time
Required qualifications:
Legally authorized to work in the United States
General Manager
General manager job in Stroudsburg, PA
Ready for the chance to help lead a restaurant and team to success? Apply for a General Manager position today!
Our team is made up of hard working, fast-paced, and dedicated staff who love what they do and those they work with. When you join us, you're joining a group who loves to serve, grow, and succeed together. As the General Manager, you're the leader of the pack. You'll teach, advise, grow, and help your staff succeed.
At Wendy's, people always come first. That includes our customers and our valued team. It's a legacy we live every day. As the General Manager, you'll pass this message on through your team and create the culture of service in your restaurant.
An ideal General Manager candidate is goal-oriented, has an entrepreneurial spirit, and works hard every day to meet and exceed your restaurant's plans.
Wendy's is one of the most opportunity-filled companies to work for. Up to 95% of our Executive Teams are promoted from within. As a General Manager, you'll have the opportunity to continue to work your way up and advance your career.
Some things you can look forward to as a General Manager:
Flexible full-time or part-time work schedule
Competitive pay and generous benefits, including employee meal discounts
One-on-one, self-paced training and promotion from within
A sense of ownership over your restaurant
A chance to learn valuable restaurant operations
Sound like you? We want to talk. Click Apply below to get the conversation started. If our needs match yours, we'll be in touch ASAP.
RESPONSIBILITIES
Trains, monitors, and reinforces food safety procedures
Works with the leadership team to meet sales goals
Manages food and labor costs
Executes company policies and procedures
Monitors food inventory levels and orders product when necessary
Manages and maintains safe working conditions
Manages crew member employees in a manner that maximizes crew retention
Interviews and hires team members
Provides proper training for crew members
Anticipates and identifies problems and initiates appropriate corrective action
Maintains fast, accurate service and provides top-notch customer service to every guest that comes into our fast food restaurant
Ensures continual improvement of Quality, Service, and Cleanliness
Maximizes store sales goals versus budget, including participation in marketing programs
QUALIFICATIONS
College degree or equivalent experience in operations
Three years of restaurant experience at a minimum
Experience in supervising and managing staff
Fluent English-speaking and writing skills
Exhibit a sense of urgency
Neat, clean, and professional appearance
Able to lift 35 pounds to waist level
Guest-friendly demeanor
Willing to assume around-the-clock responsibility for restaurant operations
Willing to work normal schedule of 50+ hours per week (all shifts)
ServSafe Certified
Auto-ApplyAssistant Store Manager
General manager job in Lehigh, PA
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
Supporting and enforcing company policies and procedures fairly and consistently.
Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available for FT positions
Paid Parental Leave
Position Requirements
Previous supervisory experience, preferably in a specialty retail store
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Auto-ApplyGeneral Manager
General manager job in East Stroudsburg, PA
Ready for the chance to help lead a restaurant and team to success? Apply for a General Manager position today!
Our team is made up of hard working, fast-paced, and dedicated staff who love what they do and those they work with. When you join us, you're joining a group who loves to serve, grow, and succeed together. As the General Manager, you're the leader of the pack. You'll teach, advise, grow, and help your staff succeed.
At Wendy's, people always come first. That includes our customers and our valued team. It's a legacy we live every day. As the General Manager, you'll pass this message on through your team and create the culture of service in your restaurant.
An ideal General Manager candidate is goal-oriented, has an entrepreneurial spirit, and works hard every day to meet and exceed your restaurant's plans.
Wendy's is one of the most opportunity-filled companies to work for. Up to 95% of our Executive Teams are promoted from within. As a General Manager, you'll have the opportunity to continue to work your way up and advance your career.
Some things you can look forward to as a General Manager:
Flexible full-time or part-time work schedule
Competitive pay and generous benefits, including employee meal discounts
One-on-one, self-paced training and promotion from within
A sense of ownership over your restaurant
A chance to learn valuable restaurant operations
Sound like you? We want to talk. Click Apply below to get the conversation started. If our needs match yours, we'll be in touch ASAP.
RESPONSIBILITIES
Trains, monitors, and reinforces food safety procedures
Works with the leadership team to meet sales goals
Manages food and labor costs
Executes company policies and procedures
Monitors food inventory levels and orders product when necessary
Manages and maintains safe working conditions
Manages crew member employees in a manner that maximizes crew retention
Interviews and hires team members
Provides proper training for crew members
Anticipates and identifies problems and initiates appropriate corrective action
Maintains fast, accurate service and provides top-notch customer service to every guest that comes into our fast food restaurant
Ensures continual improvement of Quality, Service, and Cleanliness
Maximizes store sales goals versus budget, including participation in marketing programs
QUALIFICATIONS
College degree or equivalent experience in operations
Three years of restaurant experience at a minimum
Experience in supervising and managing staff
Fluent English-speaking and writing skills
Exhibit a sense of urgency
Neat, clean, and professional appearance
Able to lift 35 pounds to waist level
Guest-friendly demeanor
Willing to assume around-the-clock responsibility for restaurant operations
Willing to work normal schedule of 50+ hours per week (all shifts)
ServSafe Certified
Auto-ApplyAssistant General Manager
General manager job in Dallas, PA
Benefits:
Bonus based on performance
Employee discounts
Opportunity for advancement
Benefits/Perks
Pay: UP TO $14.00 PER HR PLUS PERSONAL & MANAGER BONUSES & FREE TANNING!
*Special deals for friends & family members too!
Clean Environment.
Employment growth opportunities & On-the-Job Training provided.
Flexible scheduling & convenient locations close to home
Competitive bonus plan.
Options for Medical, Dental, Vision, STD, LTD, Life Insurance, and 401K. (for Full Time Team Members)
Ability to earn paid time off. (for Full Time Team Members)
Employee discount on products & services.
Anniversary gifts for years of service.
Fun contests and incentives for performance.
Company Overview
Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. The company manages over 350 locations and employs over 2200 individuals.
We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.
Sun Tan City is filled with enthusiastic, fun employees who are passionate about our brand. You'll love working in a positive environment where coworkers become friends. You'll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.
Job Summary
This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.
Tasks & Responsibilities:Responsibilities and essential job functions include but are not limited to the following:
Monitor and manage daily operations of the salon in a fast-paced environment.
Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establishes clear goals and objectives for Team Members.
Provides coaching, training, and feedback to improve Team Members' daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling top line revenue and expenses.
Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
Has reliable ability and transportation to go to the bank as needed.
Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.
Experience:
College education preferred, but not required.
Management and/or Sales experience required.
Basic Computer skills (ability to use Word, Excel, and Outlook)
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving and organizational/planning skills.
Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
Team building skills.
Ability to prioritize and delegate.
Physical Requirements:
Ability to stand and walk for long periods of time.
Ability to bend at the waist to clean tanning equipment.
Ability to lift or assist in lifting items and heavy boxes.
Ability to bend down to pick up trash, towels, etc. from the floors.
Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
Compensation: $14.00 per hour
Your Golden Ticket to a Sun-Kissed Career
Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun part-time job or a leadership position with room for growth, at Sun Tan City, you are in the right place.
Join Our Team
As a Sun Tan City employee, you'll help clients find their glow and grow their confidence! Whether it's for a special occasion or just for maintaining that everyday glow, you will educate clients on the best tanning and wellness options, so they will look and feel their best. And because we want to make sure you Shine, you will be able to enjoy our services for FREE!
Auto-ApplyGeneral Manager - Community Leadership Role
General manager job in Pocono Mountain Lake Estates, PA
Job Description
At Harvis, Inc. we work to support business owners, their managers, and Human Resource "departments of one" giving them a trusted HR Partner to whom they can delegate HR responsibilities.
Locust Lake Village | Poconos, PA | Full-Time | Direct Hire
What's in It for You
· Competitive salary based on experience
· Full benefits package
· Executive-level autonomy and visibility
· Opportunity to lead a thriving recreational community
· Stable, long-term direct hire position
About the Role Harvis, Inc. has partnered with Locust Lake Village Property Owners Association (LLVPOA) to identify an experienced General Manager. This role provides operational leadership across all community functions while collaborating closely with the Board of Directors to advance both short- and long-term goals.
Core Responsibilities
· Oversee daily operations: administration, finance, maintenance, recreation, and security
· Lead, coach, and develop department managers and staff
· Prepare and manage annual budgets; oversee audits and reserves
· Negotiate vendor contracts and manage capital improvements
· Act as the primary liaison to residents, Board members, vendors, and public officials
· Ensure compliance with governing documents and regulations
Qualifications
· 5+ years in senior or multi-department leadership roles
· Strong financial acumen and operational oversight experience
· Exceptional communication, diplomacy, and conflict-resolution skills
· Proficient with Microsoft Office and reporting tools
· Community association or property management experience preferred
· CMCA certification a plus
About Locust Lake Village:
A vibrant, year-round community offering lakes, beaches, clubhouse events, playgrounds, skiing, and more - an ideal environment for a hands-on, visible leader.
Direct Hire | EEO Harvis, Inc. on behalf of Locust Lake Village Property Owners Association
Store Manager
General manager job in Shavertown, PA
Are you passionate about health and wellness? Do you love leading high performing, sales driving teams?
If you're ready to be your best self (however you define it), while helping others do the same, we have the role for you…
The Vitamin Shoppe is looking for high performing leaders with a passion for developing high performing teams. Have a proven track record of success? If so, look no further!
As a Store Manager with The Vitamin Shoppe, you will be accountable for promoting a sales culture to build productivity. In addition, you will prepare for future growth through hiring and developing great people! If we had you at hello read below for more details…
Responsibilities
At The Vitamin Shoppe you will….
Execute with excellence!
Believe in the ability of others; coach and motivate.
Attract, recruit and
retain
top talent.
Develop a team of high performing Health Enthusiasts who deliver results. (yup, that's what we call folks who work for The Vitamin Shoppe)
Foster an environment of continuous education while supporting company driven training initiatives.
Achieve and exceed daily sales and productivity goals, while developing others to do the same.
Lead a selling culture through building customer loyalty, creating personalized shopping experiences and fostering long lasting relationships.
Lead and instill a strong focus on: Units per transaction, Average Transaction, Conversion and Sales Per Hour
Provide leadership by analyzing Week to Date, Month to Date, Year to Date sales and develop action plans to drive top line sales
Create external, community relationships that grow sales.
Lead with integrity and a willingness to take accountability.
Maintain regular store maintenance, follow loss prevention standards, ensure timely processing of receipts, keep shelves full and products priced accordingly.
Be willing to perform additional duties as required.
Who You are….
Passionate about “owning your business” and always empowered to make decisions that best support business needs
Results-oriented leader who has an excellent ability to motivate and influence other through actions and examples
A passion for the health and wellness industry
The Perks....
Comprehensive, affordable medical, dental, and vision coverages for full-time Health Enthusiasts
“VS Thrive” Wellness program for full-time Health Enthusiasts covered under a medical plan with The Vitamin Shoppe -earn free gift cards on a quarterly basis!
A competitive monthly bonus / incentive program
A 401(k) Retirement Plan
A generous Health Enthusiast discount
Transportation/Commuter Benefits
Nationwide gym and insurance discounts
Paid time off
Professional growth opportunities
Nationwide Pet Insurance
Tickets at Work/Working Advantage Program-Save money on hotels, movie tickets, Broadway and Vegas Shows, Theme Parks and much more!
Qualifications
What We Are Looking For…
The desire to work a flexible schedule (i.e. Holidays, weekends, locations) depending on business needs
Valid driver's license
Minimum 3-5 years of retail experience
At least 1 year of retail management experience
A high school diploma, GED, or equivalent combination of experience
Demonstrate basic technology skills (e.g., point of sale systems, mobile devices, basic troubleshooting) or a willingness to learn and adapt as a key function of the role.
Proven ability to manage staff to exceed sales goals, while meeting payroll goals
Proven ability to identify top talent, create teams, and train/develop/retain great people
Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities
Effective communication, organization and leadership skills
Proven ability to motivate and influence others through personal actions and examples
Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
Ability to be mobile on the sales floor for extended periods of time.
Who We Are…
The Vitamin Shoppe …. We're a destination and a resource for so much more than just vitamins. We help people become their best selves-however
they
define it.
You ready?! If so, let's do this!
Equal Opportunity Policy
The Vitamin Shoppe is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
We firmly believe that every Health Enthusiast has the right to be treated with dignity and respect. Our goal is to maintain a satisfied and productive team of Health Enthusiasts. The keys to reaching that goal are effective leadership, equal application of fair human resources policies, competitive wages and benefits, and close attention to all health enthusiast matters. The Vitamin Shoppe is committed to the principle of fair and impartial treatment of our Health Enthusiasts.
Health Enthusiasts with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of their Human Resources representative. We will not allow any form of retaliation against Health Enthusiasts who raise issues of perceived discrimination in good faith. To ensure our workplace is free of artificial barriers, violation of this policy may result in disciplinary action, up to and including discharge.
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