Customer Service Manager
General manager job in South Bend, IN
Job Description
About PSI Molded Plastics:
PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer.
PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team.
Summary/Objective:
This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets.
Invoice customer companies and monitor payment terms.
Process domestic and international purchase orders.
Analyze customer needs, resolve potential issues in a prompt and satisfactory manner.
Efficiently facilitate export operations in a timely manner.
Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction.
Assists in sales forecasting and how this affects purchasing, production, and logistics.
Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions.
Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization.
Participate in initiatives including, Continuous Improvement and Safety.
Some travel may be required.
Performs other duties as assigned.
Qualifications:
Education and experience required for the role.
Bachelor's degree in a business-related field or equivalent work experience is required.
A minimum of five (5) years' experience as a Customer Service Manager in an engineering or manufacturing environment is required.
Exceptionally strong logistics experience (as applicable) and analytical skills.
Knowledge of technical quoting and strong negotiation skills.
Comprehension of pricing, costing and material selection.
Demonstrated ability to meet company financial objectives.
Ability to work effectively in a fast-paced, time-critical environment.
Must hold a high level of integrity and professionalism.
Must possess solid time management skills.
Proficiency in Microsoft Office Suite including Word, Excel, and Outlook .
ERP experience preferred - IQMS is a Plus.
Must possess good communication skills, written and verbal, and must be able to interact with customers and employees.
Strong attention to details, highly organized, able to multi-task.
Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.
Janitorial Regional Manager (Management)
General manager job in South Bend, IN
Team MJV is a Building Service Contractor throughout Indiana and Michigan. Our coaches guide, encourage and teach each team member to effectively execute the scope of work for each customer partner. We pride our Team on being professional, pleasant and knowledgeable.
Job Skills / Requirements
Build upon, grow and maintain relationships with our current team members and our customer partners. Provide proactive leadership to the team including training, conflict resolution, organization of duties, equipment and supplies, scheduling, supply ordering, security and safety of our team and any other detail to maintain a successful site location. Maintain and protect the positive representation of Team MJV and its image at all times.
Continually increase team culture through positive recruitment and coaching of team members to care about Team MJV's mission of providing a safe and healthy environment.
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays
This is a Full-Time position 1st Shift, 2nd Shift, Weekends.
Number of Openings for this position: 1
Experienced Sales Manager Gurley Leep GM Giant Dealership
General manager job in Mishawaka, IN
Gurley Leep GM Giant is looking for an experienced Sales Manager to join our team. At a Gurley Leep Automotive dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 20+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future.
What we offer:
Weekly pay plus monthly bonus incentives
Earn 2 weeks of Paid Time Off in your first year!
Comprehensive benefits package: Medical with HSA company contribution, Vision, Dental, Life Insurance
Make-A-Memory vacation savings with company match
401(K) retirement plan with company match
Scholarship Program for Your Children/Dependents
Sales Recognition Programs with incentive trips including travel
Duties and Responsibilities:
Plan and forecast unit sales for the store and monitor the dealership's sales in relation to the plan.
Manages the sales department while exemplifying and fostering a climate of teamwork and accountability
Attract, develop, train, and retain the very best talent for the store
Deliver the best world class guest experience in the market area
Assist sales team to complete the sale, by balancing the needs of the guests, the sales specialists and the dealership
Continually analyze all variables, including supply, demand, profit, competition, promotion, pricing, manufacturing issues, insurance rates, and finance rates and anticipate measure to compensate for the unexpected
Address and handle any team member or customer complaints with integrity, poise, timeliness, and professionalism
GLGMC123
Requirements
A minimum of 2 - 4 years of automotive sales manager experience
Proficiency with CRM, DMS, video software and Microsoft Applications, etc.
Strong financial and business acumen and the ability to drive revenue and profitability
Always presents a high level of professionalism, integrity, and confidentiality
Excellent interpersonal, verbal and written communication skills
Customer focused mentality with an excellent customer service disposition
Professional and well-groomed personal appearance
Ability to set and achieve targeted goals using strong analytical and problem-solving skills
Valid driver's license and a clean driving record
Hotel General Manager
General manager job in South Bend, IN
***This position is at Homewood Suites by Hilton on SR 933*** Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: The General Manager is responsible for overseeing all hotel operations, ensuring the property runs efficiently and meets financial goals while providing exceptional guest experiences. This role involves leadership of all hotel departments, including front office, housekeeping, food and beverage, sales, marketing, and maintenance. The General Manager is also responsible for ensuring compliance with company policies, local regulations, and health and safety standards, while driving profitability, staff development, and overall operational excellence. Key Responsibilities:
Operational Leadership & Management:
Oversee all hotel operations, ensuring smooth day-to-day operations across all departments.
Implement and enforce hotel policies and procedures to ensure the highest quality standards are met.
Manage operational budgets, track performance against financial goals, and implement corrective actions to improve performance.
Ensure all areas of the hotel are properly staffed and equipped to deliver top-tier service to guests.
Guest Experience & Satisfaction:
Lead the effort to provide exceptional guest service and create memorable guest experiences.
Address guest complaints or concerns promptly and ensure swift resolution, maintaining a high level of guest satisfaction.
Regularly assess guest feedback (e.g., surveys, reviews) to identify areas for improvement.
Implement initiatives to enhance guest loyalty and promote repeat business.
Staff Leadership & Development:
Lead, mentor, and support all hotel department managers, ensuring they are trained, motivated, and aligned with the hotel's goals.
Develop and execute employee training programs, ensuring staff members have the tools and knowledge to provide excellent service.
Foster a positive and inclusive work culture that promotes teamwork, staff retention, and high performance.
Conduct performance evaluations, provide regular feedback, and offer coaching to ensure the ongoing development of hotel personnel.
Financial Management & Budgeting:
Develop and manage the hotel's annual budget, ensuring cost control, maximization of revenue, and achievement of financial goals.
Monitor operational expenses and identify opportunities for cost savings without compromising guest experience.
Analyze financial reports and key performance indicators (KPIs) to track hotel performance and take corrective actions when necessary.
Optimize room revenue through pricing strategies, occupancy management, and special offers.
Sales & Marketing:
Oversee the marketing and sales strategies to drive hotel bookings, group business, and events.
Coordinate with the sales team to develop promotional campaigns and pricing strategies to maximize occupancy and revenue.
Establish strong relationships with corporate clients, event planners, and travel agents to drive business to the hotel.
Monitor local market trends and competitor activity to stay ahead of industry changes and opportunities.
Compliance & Health & Safety:
Ensure compliance with local, state, and federal regulations, including health and safety, environmental standards, and labor laws.
Work with HR to ensure hotel staff is compliant with company policies, legal requirements, and industry standards.
Oversee the hotel's security systems, ensuring the safety of guests, employees, and the property.
Ensure adherence to all food safety and sanitation protocols, as well as emergency preparedness protocols.
Property Maintenance & Management:
Ensure the hotel building and facilities are well-maintained and meet brand standards, managing maintenance and repair schedules.
Work with the maintenance team to address any property issues and prevent operational disruptions.
Oversee the cleanliness and functionality of the hotel's physical spaces, including guest rooms, public areas, and back-of-house facilities.
Reporting & Communication:
Prepare and deliver regular reports on hotel performance, including financials, guest satisfaction, and operational goals, to ownership or regional leadership.
Communicate regularly with corporate management, providing updates on hotel performance, challenges, and opportunities.
Maintain clear and open communication channels between hotel departments to ensure cohesive operations.
Qualifications:
Education & Experience:
Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
Minimum of 5-7 years of hotel management experience, including at least 3 years in a General Manager or equivalent leadership role.
Experience managing all aspects of hotel operations, including front office, housekeeping, food and beverage, and sales.
Proven track record of meeting or exceeding financial targets and managing budgets.
Skills & Knowledge:
Strong leadership skills, with the ability to inspire, motivate, and manage a diverse team.
Excellent communication and interpersonal skills, with the ability to build relationships with staff, guests, and business partners.
Strong financial acumen, including experience with budgeting, forecasting, and financial reporting.
Deep understanding of hotel operations and service standards, with the ability to drive operational excellence.
Knowledge of hotel management software, property management systems (PMS), and other industry-related technologies.
Ability to assess market trends, identify business opportunities, and develop effective strategies for hotel growth.
Personal Characteristics:
Strong problem-solving and decision-making abilities, with a proactive approach to challenges.
Results-oriented, with a focus on achieving operational and financial goals.
Customer-focused with a passion for providing exceptional guest service.
Ability to work under pressure and manage multiple tasks effectively.
Positive, professional, and charismatic with a strong presence as the face of the hotel.
Physical Demands:
Ability to stand, walk, and move around the hotel for extended periods of time.
Ability to lift and carry up to 50 pounds when needed.
Flexibility to work weekends, holidays, and evening hours as required.
JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
District Manager
General manager job in Mattawan, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
District Manager
General manager job in Three Rivers, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
Administration and Operations Manager
General manager job in Dowagiac, MI
Job Description
Cass Family Clinic, a Federally Qualified Health Center (FQHC) dedicated to providing high-quality, accessible care to our community, is seeking an experienced Clinic Operations Manager. This role oversees day-to-day operational processes, supports strategic initiatives, and ensures efficiency, compliance, and quality across our clinic locations.
The Clinic Operations Manager is a key leadership role that works closely with clinical, administrative, and finance teams to ensure smooth operations, patient satisfaction, and sustainable growth.
Key Responsibilities Operational Oversight:
Manage end-to-end clinic operations, ensuring efficient workflows, quality care delivery, and compliance with healthcare regulations.
Collaborate with finance to monitor operational costs and implement cost-effective solutions.
Optimize clinic logistics, inventory, and resource allocation.
Coordinate with department leaders to address operational challenges and implement scalable solutions.
Project Management & Execution:
Lead clinic-wide initiatives such as process improvement, new program implementation, and facility expansion projects.
Develop project plans including timelines, budgets, and risk mitigation strategies.
Ensure cross-functional teams meet project milestones and maintain alignment with organizational goals.
Track key performance indicators (KPIs) and provide regular updates to executive leadership.
Process Optimization & Continuous Improvement:
Identify operational gaps and develop strategies to improve efficiency, patient satisfaction, and staff productivity.
Standardize clinic processes, documentation, and workflows.
Apply Lean or Six Sigma methodologies to reduce inefficiencies and enhance service quality.
Team Collaboration & Leadership:
Serve as a central point of communication between administration, clinical teams, and external partners.
Facilitate alignment, knowledge sharing, and best practices across departments.
Provide guidance, coaching, and professional development opportunities for clinic staff.
Compliance & Reporting:
Ensure compliance with HIPAA, federal, state, and local healthcare regulations.
Monitor and mitigate operational risks.
Provide operational performance reporting to leadership.
Support internal audits and quality improvement initiatives.
Qualifications:
Bachelor's degree in Healthcare Administration, Business, Operations Management, or related field.
5+ years of experience in clinic or healthcare operations management.
Proven experience managing cross-functional teams and projects.
Strong understanding of healthcare compliance, operational workflows, and patient care processes.
Experience with electronic medical record (EMR) systems (e.g., Athena, Epic, or similar).
Lean, Six Sigma, or process improvement certification preferred.
Excellent communication, problem-solving, and leadership skills.
Ability to work in a fast-paced, dynamic healthcare environment.
Restaurant District Manager - Fast Casual - Warsaw, IN
General manager job in Warsaw, IN
Job Description
Are you a hardworking, service minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this fast casual restaurant management position in Warsaw, IN
As a Restaurant District Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$90K - $100K Salary
Equal Opportunity Employer
Key Responsibilities
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Area Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Be able to thrive in a quick paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today!
Dealership General Manager
General manager job in South Bend, IN
Job Description
CarGuys Inc. -America's #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's
Currently we have a dealership in your area looking to hire an Automotive General Manager.
This dealership may offer:
Performance Based Pay Programs.
Opportunity for Bonus Pay
State of the art facilities
A clean, fun safe working environment
Top shelf benefits including health, dental, retirement plans and more
Established customer base with repeat business
Paid Vacation and PTO time
Employee Discounts
Growth and advancement opportunities
Long term job security
Qualifications:
Proven experience as a General Manager or similar executive role
Strong leadership and decision-making skills
Excellent communication and interpersonal abilities
Strategic thinking with a vision for success
Financial acumen to manage budgets and drive profitability
Ability to multitask, prioritize, and delegate effectively
Job Requirements:
High energy
You must want to succeed
You must have The Knowledge and Experience of operating a Car Dealership
You must have a desire to work hard and want to make an above average income.
Skills: Dealership Management, Dealership Operations, Automotive Management, Automotive General Manager, Automotive General Sale Manager, Financial Statement, Month End Closing,Dealership Management, Dealership Operations, Automotive Management, Automotive General Manager, Automotive General Sale Manager, Financial Statement, Month End Closing, Automotive Dealership general manager, Dealership general manager, Auto dealer general manager, Car dealer general manager, Auto Dealership General Manager, Management, control Day-to-day operations of dealership, Automotive sales Management,
*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
General Manager
General manager job in Benton Harbor, MI
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a General Manager on Via's Operations team, you'll be responsible for managing operations using our innovative technology platform. You'll manage a team of local field operators focused on daily operations, driving continuous operational and quality improvements, and growing our services.
This is a fully in-person position with the expectation that you will be onsite 4-5 days per week. There may be a need for early mornings or evenings.
What You'll Do:
Manage the daily onsite operations of our service. You'll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
Manage the full employee lifecycle for drivers - scheduling, PTO approvals, daily inquiries, performance conversations, and adherence to workplace policies.
Manage driver work schedules to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations.
Act as the operational bridge between city partners, drivers, unions, community leaders, local organizations to help bring the community's goals to life.
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations.
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.
Who You Are:
Experienced operations manager, with a minimum of 4-6+ years of experience and hold a Bachelor's degree.
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility.
Savvy and tactful communicator: you intuitively find the right tone in every situation.
Detail-oriented executor: you're obsessively action-oriented, and thrive while operating autonomously.
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams.
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly.
Problem solver; you don't accept the status quo and are always looking for creative solutions.
Based in the Benton Harbor, MI area or willing to relocate.
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $80,000 - $110,000 / per year.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Auto-ApplyQSR District Manager - Up to $95k
General manager job in Niles, MI
Job Description
DISTRICT MANAGER - BURGER KING
Southern Michigan / Elkhart, IN Market
Market Territory
• Niles, MI
• Coldwater, MI
• Adrian, MI
• South Bend, IN
• Elkhart, IN (3 locations)
About the Opportunity
We are seeking a hands-on, energetic District Manager to oversee multiple Burger King locations across Southern Michigan and Elkhart, Indiana. This role requires a leader with a great personality who is friendly, uplifting, and skilled at elevating teams. The ideal candidate understands that Burger King General Managers work in the trenches during peak hours (11 AM-2 PM and 5 PM-7 PM) and can coach managers to be team players who lead by example while maintaining positive work environments.
Key Responsibilities
• Oversee operations for multiple Burger King locations ensuring operational excellence
• Provide hands-on leadership supporting GMs and teams during peak hours (11 AM-2 PM, 5 PM-7 PM)
• Coach General Managers to be hands-on leaders who work alongside their teams
• Drive sales, profitability, and guest satisfaction across all locations
• Manage P&L performance, labor costs, food costs, and controllable expenses
• Recruit, train, and develop General Managers and management teams
• Foster positive, uplifting work environments that motivate and engage staff
• Lead by example demonstrating team player mentality and hands-on approach
• Conduct regular restaurant visits ensuring compliance with operational standards
• Ensure excellent drive-thru operations and speed of service
• Monitor performance scores and work to achieve company goals and awards
• Implement training programs and coaching strategies to elevate team performance
• Maintain brand standards while adapting to smaller staff operations
Required Qualifications
• Burger King General Manager experience PLUS multi-unit management experience (Burger King or other QSR)
• 3+ years of multi-unit management experience in quick-service restaurant operations
• Proven track record managing P&L, labor, and food costs across multiple locations
• Heavy drive-thru operations experience required
• Hands-on leadership style with willingness to work alongside teams during peak hours
• Great personality - friendly, uplifting, and skilled at motivating teams
• Experience maintaining positive work environments under pressure
• Strong understanding of operations with smaller staff sizes
• Preferred backgrounds: Burger King, Taco Bell, Popeyes, KFC, Wendy's, Rally's/Checkers
• McDonald's candidates considered IF they can clearly articulate why they're interested in more hands-on BK environment
• Favorable performance scores and operational awards preferred
• Valid driver's license and willingness to travel within territory
• Ability to work flexible schedule including nights, weekends, and holidays
The Burger King Difference
Burger King operates differently than larger-staffed brands like McDonald's. Our General Managers must be in the trenches assisting wherever needed during prime busy hours (11 AM-2 PM and 5 PM-7 PM). We need team players who lead by example and maintain positive work environments even during the busiest times. Our District Managers must coach and model this hands-on approach while elevating team performance across all locations.
Note for McDonald's Candidates
We are open to candidates from McDonald's, but candidates must understand the operational differences. McDonald's typically has larger staff sizes with various department managers, allowing GMs to be less hands-on. Burger King requires GMs who work directly alongside their teams during peak hours. If you're coming from McDonald's, be prepared to articulate why you're interested in this more hands-on leadership environment.
Compensation & Benefits
• Base salary: $90,000+ (based on experience)
• Annual bonus potential up to $20,000
• Company car provided
• Company credit card
• Phone allowance
• Comprehensive health benefits package
• Professional development and growth opportunities
If you're a hands-on, uplifting leader with Burger King GM experience and multi-unit expertise who thrives on working alongside teams and elevating performance, we want to hear from you!
General Superintendent - Data Center Construction
General manager job in Chesterton, IN
General Superintendent - Data Center Construction - Chesterton, IN This opportunity is with an established General Contractor that specializes in converting existing Buildings and Structures into complex buildings / industrial complexes and is looking to expand its foothold even further into the Critical Facilities Market. Our client is taking their expertise and focus and applying it towards brownfield data center projects - which is the process for converting an existing building to a data center for the Hyperscale, Colo or Enterprise Marketplace. This company will provide a complete life cycle of solutions that will be custom-fit to the requirements of their client's mission-critical facility. This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits.
The Super will be responsible for field activities associated with the project, including supervision of all field construction work by all subcontractors / trades and self-performed work. Keep in constant contact with Subcontractors to ensure timely work to keep project on time / within budget. Ensures equipment purchased is in onsite at the project when needed. Shares responsibility with the construction project manager for developing and keeping to the project budget, actively participating in the preconstruction phase, and ensuring that the project is built on time, within budget, and according to company policies and procedures. Manages and mentors assistant Supers and Coordinators and other field personnel. Maintains a relentless focus on meeting and exceeding customer needs and expectations through the life of the project.
Responsibilities:
Plan and organize data center projects as a General Superintendent
Maintain liaison with Site Project Manager, MEP Superintendent, Super, On-site Trades / Vendors to facilitate construction activities
Manage and oversee staff, subcontractors, and suppliers on the project, while following OSHA / Safety, Quality and EEOC programs
Track production of all contractors in relation to schedule
Manage material and other costs and procurement, QA/QC (Mock-Ups, Pre-Install), Civil, Structural, and General building coordination
Monitor special inspections
Manage punch lists, governing authority inspections/certifications, owner training, oversee completion of as-builts
Together with the Project Manager and others, create, implement, revise and manage the project's schedule and timeline
Manage and track financial aspects of contracts - size up, costs, progress billing, income/expenses, monitor labor, material, and equipment costs for the project and forecast status
Order material and equipment
Responsible for project documentation, and maintain an organized filing system per SOP
Establish project objectives, policies, procedures and performance standards within boundaries of corporate policies. Put these in clear concise work statement for the field
Update and Maintain all drawings, logs, task lists, punch lists, diaries, and inspection notebooks. Accurately document project communications. Create & track change orders, create reports required to track the progress of the project (violation reports, incident reports, change order reports, inspection reports as needed)
Represent the company in project meetings
Qualifications:
5+ years field supervision experience required
Experience managing Data Center Construction Projects a Plus
Experience working on Construction Projects with Budgets ranging from $50mm +
Client Facing / Client relationship / Client Management skills
Must be familiar with the construction process of critical facilities as it pertains to MEP, Civil, Structural, and General Building Construction
Responsible for manpower counts of ALL trades active on the project
Coordinate inspections for areas and trades such as mechanical, electrical, plumbing, fireproofing, drywall, steel and concrete
Willingness to travel to project site / onsite Mon-Fri
General contractor / construction manager engaged in general building and civil construction
Previous experience in the Military / Military Veterans from all branches a huge plus! Experience with Electrical / Mechanical: Navy nukes - EMN, ETN, MMNs, Seabees, Army - Power Generation, Air Force - Power Production, Generator Techs, Maritime, Coast Guard, Army National Guard, etc.
Solid Project management construction experience
Submittal Instructions:
Please apply directly by clicking the link below, alternatively you can forward your resume directly to: **************************************
After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, ***************************
If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!!
Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate
Easy ApplyGeneral Manager
General manager job in Mishawaka, IN
Job DescriptionMFG (Market Fresh Gourmet) is a growing multi-concept restaurant group, currently with 4 restaurant concepts located Mishawaka, IN. Corndance Tavern, Bourbon and Butcher, Evil Czech Brewery and Jess Latin Grill & Tequila Bar.
Carnegie Library Special Events is our private event space seating up to 175 guests and is in the upper level of Jess.
Our butcher shop provides locally sourced meats while our commissary kitchen produces house-made products for each of our restaurant locations.
With 4 different concepts in 3 locations, there is something for every personality!
Multi-unit & multi-concept management experience is a plus.
We are looking for an experienced and passionate Restaurant General Manager to join our team.
As a Restaurant General Manager, you will be responsible for all aspects of your location. Our General Managers have an ownership mentality and have a working knowledge of each department. The ideal candidate will find the balance between delegation and a hands-on approach.
To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with the guests as well as how to support your team.
You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, as well as greeting and serving restaurant guests, and supporting service.
Below is a more exhaustive list of your expected duties.
JOB DUTIES:
Manage oversee the entire restaurant operation
Use of R365 for day-to-day operations
Deliver exceptional guest services
Ensuring guest satisfaction
Plan new and update existing menus
Plan and develop the overall restaurant marketing strategy
Manage the restaurants tech stack.
Respond efficiently to customer questions and complaints
Organize and supervise shifts
Manage and lead staff
Develop hourly and salary staff
Hire new employees
Terminate employees when necessary
Training and evaluating staff performance
Manage food cost, forecast requirements, and maintain inventory
Manage restaurant supplies including smallwares
Control costs and minimize waste
Create and nurture a positive working environment
Implement innovative strategies to improve productivity, sales, and food quality.
Respond to all incoming requests via email or social media.
Manage and respond to review sites such as yelp, google, trip advisor, facebook and more
JOB REQUIREMENTS:
Ideally, 5+ years of experience as a Restaurant General Manager
Extensive food and wine knowledge
Computer literacy
Familiarity with restaurant management software (R365, Aloha, Triple seat)
Experience in event planning
Strong leadership, motivational, and people skills
Good financial management skills
Critical thinking and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills
Complete our short application today!
General Manager
General manager job in Mishawaka, IN
Job Description
Company Profile: At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
General Manager: Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations.
What You'll Bring to the Table:
Develop yourself and others - focus on self-improvement while supporting the success of others
Lead your four-wall operation like you own it - from people development, to inventory, labor, staffing, and accountability
Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action
Consistently create CAVA fanatics - find ways to say “yes” to every guest, inspiring your teams to do the same
Achieve results - take ownership of every shift and take pride in your job
Foster collaboration - work with others to find success as a group
Adapt to change - solve problems through an open-minded and all-inclusive approach
Assist with any additional duties assigned
What We Bring to the Table (Benefits):
We've got you covered. Here are just some of the benefits available to CAVA team members:
Competitive pay $
Early Wage Access*
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!)
The opportunity to be on the ground floor of a rapidly growing brand
*indicates eligible qualifying positions
Physical Requirements:
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision are required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
May stand for long periods of time and lift up to 50 pounds
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
CAVA - joining “A culture, not a concept”
General Manager | Restaurant Manager | Café Manager | Store Manager | Deli Manager | Assistant General Manager | Operations Manager |Managing Partner
General Manager(05161) - 437 John Sims Pkwy
General manager job in Valparaiso, IN
Auburn-Washburn
Job DescriptionABOUT THE JOB
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
JOB REQUIREMENTS AND DUTIES
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
QUALIFICATIONS
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Additional InformationAdditional Job Details Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
DRIVING SPECIFIC JOB DUTIES
Deliver product by car and then to door of customer.
Deliver flyers and door hangers.
REQUIRES
Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.
ESSENTIAL SKILLS
Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
PHYSICAL DEMANDS
Carrying
During delivery, carry pizzas and beverages while performing walking and climbing duties.
Driving
Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
Walking
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Climbing
During delivery of product, navigation of five or more flights of stairs may be required.
WORK CONDITIONS
Exposure To
Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
SENSING
Far vision and night vision for driving.
NIBCO Manager- Seasonal
General manager job in Elkhart, IN
CITY OF ELKHART -
DEPARTMENT
Parks and Recreation
NIBCO Ice & Water Park Manager
DIVISION
Operations
STATUS
Seasonal- Summer
CATEGORY
Hourly, $19-$23
FLSA
Non-Exempt
REPORTS TO
Operations Manager
DATE
2025
JOB SUMMARY
NIBCO Ice & Water Park Manager will oversee the operations during the summer at the facility. This includes hiring and overseeing a team of concessions, and admissions staff. Responsible for the overall business services of the facility including inventory, sales, and cleanliness.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Oversee schedule for all NIBCO Ice and Water Park employees and confirm all hours worked are accurate.
Monitor and enforce safety regulations on the rink. Ensure visitors are following proper safety guidelines, such as wearing appropriate gear and adhering to skating rules.
Manage the skate rental process and keep an inventory of rental equipment and concessions supplies.
Regularly inspect and maintain roller skate rental equipment.
Oversee transactions for the admissions, concessions, and roller skate rental counters.
Ensure the bank deposits are turned in daily.
Maintain clear communication with other staff members and supervisors.
OTHER DUTIES AND RESPONSIBILITIES
Assist with the planning and execution of park events and programs.
Communicate with the Operations Manager about facility issues and concerns.
Work with the Concessions Manager to maintain food and drink inventory at the concessions stand.
Ensure the facility is thoroughly cleaned on a regular basis.
EDUCATION AND EXPERIENCE
High School Diploma or GED.
Must have a valid driver's license.
Basic knowledge of skating and familiarity with rink rules and safety guidelines.
First aid training and certification preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Must possess a demonstrated level of ability and experience in areas of oral and written communications.
Ability to handle cash transactions accurately.
Customer service experience is a plus.
Ability to work with people and calm/deescalate tense situations when necessary.
Must be able to effectively prioritize daily work functions.
PHYSICAL, MENTAL, AND VISUAL SKILLS
Must have the ability and history of remaining calm and rational when confronted with stressful or volatile situations.
Must have a positive demeanor when in contact with the public.
WORKING CONDITIONS
Work environment is generally performed in an indoor and outdoor setting. The NIBCO Ice & Water Park Manager will typically work afternoon and evening hours and weekends. Occasionally hours will also be worked during the week for rentals. The park is open from the first week May to September frequent exposure to warm temperatures should be expected.
POST OFFER TESTING REQUIRED
The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment).
Background checks producing acceptable BMV and criminal history reports required.
POLICY STATEMENT
The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this to perform the principal duties, responsibilities and essential job functions.
This is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employee holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Store Manager - University Park Mall
General manager job in Mishawaka, IN
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Retail Job Description
Reports to: General/District Manager
Store Manager
Selling and Service
* Understands organizational objectives and makes decisions that align with Company priorities and values
* Endorses, models and develops team to deliver Coach's Selling and Service expectations
* Manages sales strategies, initiatives and growth across all categories
* Flexes store business strategies and personal selling techniques to contribute to overall store and financial results
* Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers
* Sales/productivity goals: sets and communicates goals for the team, tracks store's performance at all times
and achieves sales through team
* Productivity Management: holds the management team accountable for floor supervisor productivity, personal productivity and management contribution
* Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals
* Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going
productive relationships with customers
* Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives
* Understands changes in local market with potential impact on business performance and supports the
execution of local sales strategies and tactics
* Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace
* Creates positive impressions with store team and customers by bringing best self to work through elevated,
sophisticated, appropriate business attire consistent with Coach's guide to style
* Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
* Coaches team on how to incorporate trends into their selling experience with customers
* Influences customer's purchase decisions by balancing patience and assertiveness
* Sensitive to customer and team's needs and tailors approach by reading cues
* Resolves customer problems and meets customer needs in a timely manner through solution-oriented and
forward thinking
* Encourages team to build long-term relationships with customers to drive business
* Develops both self and individual product knowledge skills and remains aware of current collections
* Protects and drives the needs of the business at all times
* Understands the positive sales impact staffing has on the business; recruits and hires accordingly
* Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing
Company tools
* Ensures all daily tasks are completed without negatively impacting service of Coach standards
Workplace and Environment
* Creates enthusiasm and positivity for a shared vision and mission
* Leads by example
* Demonstrates confidence when leading the team and managing the store
* Takes initiative; has a high level of ownership and accountability for results of self and others
* Approaches challenges in direct and timely manner and takes action to course correct in the moment when appropriate
* Builds trusting relationships with peers and team
* Acts as advocate for the team and Brand
* Is adaptable and flexible to change
* Switches gears based on the needs of the business both seamlessly and pro-actively
* Welcomes feedback and adapts behaviors as appropriate
* Maintains a calm and professional demeanor at all times
* Fosters an environment of teamwork and collaboration
* Creates short and long-term strategies to achieve personal metrics and performance
* Uses available resources to make informed decisions and takes appropriate partners when necessary
* Utilizes Company tools to keep self-informed
* Delegates and empowers others
* Recognizes and values individual performance and communicates appropriately
* Evaluates performance of all team members and provides consistent and timely feedback; creates and
modifies action plans for the continuous development of staff
* Resolves performance problems using appropriate communication, coaching and counseling techniques
* Creates a talent bench strength by actively recruiting and interviewing candidates
* Recruits, interviews, selects, on boards and retains top talent
* Acknowledges and reinforces the importance of how all roles contribute to the success of the store
Operations
* Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
* Demonstrates strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.)
* Writes schedules to maximize business by scheduling right people, right place, right time
* Interacts and communicates with supervisor(s) on a regular basis to keep them informed
* Maintains interior and exterior upkeep of the building with partnership from the corporate office
* Understands and uses all retail systems and reporting tools
* Adheres to all retail policies and procedures including POS and Operations procedures
* Leverages Coach's tools and technology to support relationship building and clienteling efforts; including driving sales and achieving individual and team goals
Additional Requirements
Experience: 1 to 3 years of previous Store Manager experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Coach is an equal opportunity and affirmative action employer.
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $62,000.00 TO $84,000.00
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
General Manager
General manager job in Portage, IN
Job Details Portage - Portage, IN $45000.00 - $50000.00 SalaryDescription
Join the Judgement Free Zone - Now Accepting General Manager Applications!
At Planet Fitness, we pride ourselves on creating a clean, comfortable, and non-intimidating atmosphere for everyone. As the General Manager, you will lead the club and ensure every member has a positive experience-every visit, every time.
As General Manager, you'll be responsible for overseeing all club operations, leading your team, and delivering strong results in a supportive, upbeat, and member-focused environment.
____________________________________________________________________________________________________
$45,000 to $50,000 Salary - Plus These Great Benefits:
Paid Personal and Sick Time Off
Medical, Dental, and Vision Insurance
401(k) with Employer Match
Free Black Card Membership
Team-oriented, upbeat work culture
Consistent, stable schedule
Training and clear paths for career advancement
Enjoy extra earning potential through incentives and bonuses
____________________________________________________________________________________________________
What You'll Do:
Create and maintain a positive, welcoming Judgement Free Zone environment
Train, lead, and manage a team that includes an Assistant Manager, Team Members, Cleaners, and Trainers
Foster a strong team culture through clear communication, accountability, and recognition
Provide coaching, feedback, and development opportunities to support staff growth
Build team schedules to meet operational needs while staying within payroll budget
Monitor performance and hold team members accountable to club standards
Identify and resolve issues with professionalism and care
Ensure accurate handling of all payments; manage inventory and supply needs
Maintain compliance with company policies, procedures, and safety standards
Conduct inspections and address operational or cleanliness concerns promptly
Stay current with all required training and certifications
____________________________________________________________________________________________________
What We're Looking For:
Energetic, goal-oriented leader with strong decision-making and problem-solving skills
Exceptional customer service and interpersonal communication abilities
Reliable, honest, and organized
Capable of managing multiple responsibilities in a fast-paced environment
Prior leadership experience in a high-volume setting preferred
Proficiency with basic computer and math skills
CPR/AED certified (otherwise, we will provide certification)
Must be 18 years or older
Willingness to travel to other clubs, if needed
____________________________________________________________________________________________________
Physical Requirements:
Must be able to stand, walk, and communicate throughout the shift
Must be able to lift up to 60 lbs.
Must contribute to overall club cleanliness
____________________________________________________________________________________________________
Ready to Lead the Planet?
Apply today and take the next step in your leadership journey with a team that's redefining fitness in a fun, friendly, and judgment-free environment!
Customer Service Manager
General manager job in South Bend, IN
About PSI Molded Plastics:
PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer.
PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team.
Summary/Objective:
This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets.
Invoice customer companies and monitor payment terms.
Process domestic and international purchase orders.
Analyze customer needs, resolve potential issues in a prompt and satisfactory manner.
Efficiently facilitate export operations in a timely manner.
Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction.
Assists in sales forecasting and how this affects purchasing, production, and logistics.
Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions.
Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization.
Participate in initiatives including, Continuous Improvement and Safety.
Some travel may be required.
Performs other duties as assigned.
Qualifications:
Education and experience required for the role.
Bachelor's degree in a business-related field or equivalent work experience is required.
A minimum of five (5) years' experience as a Customer Service Manager in an engineering or manufacturing environment is required.
Exceptionally strong logistics experience (as applicable) and analytical skills.
Knowledge of technical quoting and strong negotiation skills.
Comprehension of pricing, costing and material selection.
Demonstrated ability to meet company financial objectives.
Ability to work effectively in a fast-paced, time-critical environment.
Must hold a high level of integrity and professionalism.
Must possess solid time management skills.
Proficiency in Microsoft Office Suite including Word, Excel, and Outlook .
ERP experience preferred - IQMS is a Plus.
Must possess good communication skills, written and verbal, and must be able to interact with customers and employees.
Strong attention to details, highly organized, able to multi-task.
Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.
Auto-ApplyRestaurant District Manager - Fast Casual - Plymouth, IN
General manager job in Plymouth, IN
Job Description
Are you a hardworking, service minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this fast casual restaurant management position in Plymouth, IN
As a Restaurant District Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$90K - $100K Salary
Equal Opportunity Employer
Key Responsibilities
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Area Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Be able to thrive in a quick paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today!