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General manager jobs in Southampton, NY

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  • Area Dental Director

    Sutton Dental & Braces-A Benevis Company

    General manager job in Bridgeport, CT

    T his position is responsible for the assimilation and smooth operation of productive dental teams across multiple sites. In conjunction with the Chief Dental Officer, VP of Clinical Performance, Chief Field Operations, Regional Dental Directors, and District Managers, this position is responsible for coaching/mentoring all doctors, the management and supervision of personnel, client/patient relations and satisfaction, and serving as a role model for office teams. Essential Functions and Primary Responsibilities: Ensure adherence to all government and state dental board rules regulations, including CMS, HIPPA and OSHA regulations. Follow-up on all compliance and office audits within the CPM Audit Process with Chief Dental Officer. Develop, coach, train, and mentor doctors to reach performance potential, particularly for new doctors during their onboarding and ramp up period. Responsible for doctor engagement, retention, and those at risk due to performance, dissatisfaction, or seeking exit. In chair days verse administration/mentoring days will be determined by the Regional Dental Director based on number of offices (doctors) and district. Ensure doctors follow diagnostic and preventative ADA and AAPD Guidelines, Caries Risk Assessment (CRA), number of radiographs (ALERA principle), and sealants. Work closely with offices to ensure programs are effectively managed, staff is fully trained, SMART plans are developed and executed, and that customer service standards are met. Ensure doctors provide positive memorable experiences for patients and parents. Ensure doctors identify and refer patients for specialty services, as appropriate. Partner with Ortho, Oral Surgery, Endodontics, and General Anesthesia doctors and programs. Respond to and resolve clinical patient concerns within 24 hours at DM request. Ensure doctors are answering and responding to after-hours calls. Partner with Talent Acquisition in selection and on-boarding processes. Non-Essential Functions and Responsibilities: Participate in community events to include dental school meetings, board member meetings, dental associations and other opportunities to represent the Company in the dental and local communities. Ensure weekly doctor scheduling is properly managed with the DM to meet patient demand, including appropriate PTO management. Other duties as assigned. Qualifications: Education/Experience: It is not required, but the preferred candidate will have 5+ years of management experience preferably with a multi-site dental practice of dentists and staff. DDS/DMD from a dental education program accredited by the Commission on Dental Accreditation. Must have a current, valid license to practice dentistry in the states where providing patient care (License must be in good standing) or be willing and able to obtain licensure. Other certifications as required - CPR, DEA, etc. Compassion and a strong desire to provide dental care to both children and adults. Physical Requirements: The nature of work requires the ability to: Candidates who are, or willing to live within the region will be given preference. Travel within the district is required. We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment, or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.
    $105k-192k yearly est. 5d ago
  • Restaurant General Manager

    de Foods (KFC

    General manager job in New London, CT

    At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun. You set high standards for yourself and for the team. You're up for a challenge. You love the excitement of the restaurant business and know every day is different. And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and a true desire to learn and grow. This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment-related matters.
    $60k-90k yearly est. 11d ago
  • Operations Manager

    The People Co 4.0company rating

    General manager job in Brentwood, NY

    Our client, a food manufacturing company located in Brentwood, NY is looking for an experienced Operations Manager to join their dynamic team. What we are looking for you to do: Follow all Food Safety and Quality Assurance programs, policies, procedures, compliance standards, and performance metrics. Support in Research & Development program, formulation adjustments, product evaluations, and new product development, design, testing, compliance, and launch activities. Supervise, directs, and trains staff, including review of work quality, staffing, discipline, performance assessment, and development. Actively promotes a clean and safe work environment through training, adherence to safety protocols, and enforcement of safety rules. Drive KPI improvement and savings Maximize efficiency and effectiveness by identifying and addressing technical gaps Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays. The ideal candidate will have: Bachelor's degree is preferred in Operations, Business Management, Supply Chain, Industrial Engineering or related field. 7 years related work experience in the food manufacturing industry 5 years' experience in a supervisory role; or equivalent combination of education and experience. What we will offer: An attractive salary, bonus and benefits An amazing opportunity to grow your career If you are someone that is ideal for this position and have a passion to be part of a high potential food company please submit your resume in Microsoft Word format - and don't forget to include your accomplishments and achievements on your resume! We look forward to hearing from you.
    $83k-134k yearly est. 3d ago
  • General Manager-Huntington, New York

    Bloomingdale's 4.2company rating

    General manager job in Huntington, NY

    ABOUT Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. JOB OVERVIEW The General Manager (GM) is the clear link between the Bloomingdale's brand vision and how it comes to life in the store. The GM is a local business owner with a shopkeeper mindset responsible for making things happen, effectively driving business priorities to achieve financial results in the respective Store. The GM recognizes the changing market dynamics and will lead by example, dreams big, is intellectually curious and skilled at influencing others. The GM is a floor-present leader who is responsible for leading and developing the Stores' teams. The GM sets the standard for an outstanding customer experience with a customer first, always mindset and drives the engagement of our colleagues. ESSENTIAL FUNCTIONS & CORE COMPETENCIES: The GM has the mindset of an entrepreneur and creative thinker - drives business at the local level. Demonstrates strong business acumen and a point of view about how they will grow their business. Can use data and intuition fluently to support. Works collaboratively with partners to drive their store forward; expects elevated standards in everything we do - the level of service we provide, our visual standards, etc. The GM focuses on the Customer - champion omnichannel business model and level-up understanding of customer needs. Encourages and actively participates in customer discovery that yields conversion and relationships. Delivers on strategies for elevated and differentiated services and experiences; thus, strengthening the relationships between our best sellers and our customers. Exhibits strong influencing and relationship building skills - both internally and externally with the vendor community (i.e., concessions) and in their community. The GM proactively partners cross-functionally through influence and build relationships across central functions to drive their store's business. The GM is active in the store's market, acts as a brand ambassador to represent Bloomingdale's - gaining new customers and goodwill in the local area. Exhibits a strong appreciation for merchandising / product - needs to be able to articulate and substantiate the needs of the market and partner with merchants to strategize what we go after with credibility. Sell what we have and advocate for what we need. GMs must have a passion for style, fashion and creativity, and at the same time have an enthusiastic, never-ending curiosity for how tactical strategies can maximize business, a balance of art & science. Serves as the chief talent manager and is the owner of talent in their store. The GM is a people leader who has a strong ability to guide and provide structure to his/her teams. Motivate teams and sets clear, specific expectations with accountability. The GM is a strong coach who develops his/her talent and grooms future store leaders. The GM demonstrates strong command skills and inspirational floor-present leadership. The GM communicates with clarity, to engage both customers and colleagues in a simple yet dynamic way. Influences customers to love us and inspires colleagues to believe in us. Leads through empowerment and is a role model by demonstrating/executing what is expected of others. He/she is a culture creator and carrier. Exhibits strong functional proficiency. Demonstrates foundation of operational excellence and essentials of running P&L (including expense and shortage). Capitalizes on key business opportunities and delivers on key performance indicators. GMs need to have high say-do ratio and brings strategies to consistent successful execution. Demonstrates ability to be agile and can prioritize in a fast-paced environment - can juggle multiple projects - can identify primary and secondary objectives, prioritize tasks, and communicate effectively to team members and key stakeholders. Ability to monitor and maneuver workflow to achieve priorities. Proven ability to put in place multifaceted retail strategies that support and drive business outcomes. Can make quick decisions. QUALIFICATIONS We encourage candidates with either a bachelor's degree or equivalent work experience in a related field to apply. 5+ years direct experience. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. PHYSICAL REQUIREMENTS Position requires prolonged periods of standing/walking around store or department. May involve reaching, crouching, kneeling, stooping and color vision. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Frequently lift/move up to 25lbs. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.
    $57k-103k yearly est. 3d ago
  • Assistant Store Manager, Deer Park

    Michael Kors 4.8company rating

    General manager job in Deer Park, NY

    ASSISTANT STORE MANAGER WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth. WHAT YOU'LL DO: Drive results through delivering an elevated customer experience Lead and execute key opening and closing duties and operational tasks. Demonstrate flexibility and desire for individual growth in a fast-paced store environment Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques. Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence. Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU'LL NEED TO HAVE: 3+ years of relevant retail management experience WE'D LOVE TO SEE: A self-starter with the ability to mentor and continue to develop personal leadership qualities Energetic, motivated and engaging; a true brand ambassador with a love for fashion Knowledge of clienteling with the ability to build lasting customer relationships Customer service obsessed; ability to sell with a passion for styling and love for fashion Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Flexible schedule Internal Mobility Across Brands Exclusive Employee Sales Clothing Allotment The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
    $49k-59k yearly est. 1d ago
  • General Manager

    Taco Bell 4.2company rating

    General manager job in Bridgeport, CT

    Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
    $50k-66k yearly est. 1h ago
  • Assistant Manager, Southampton

    Veronica Beard 3.9company rating

    General manager job in Southampton, NY

    The Assistant Manager is responsible for assisting the Store Manager in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Assistant Manager assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the General Manager. Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of General Manager. Strives for sales excellence and results. Ensures selling standards are met. Works with customers and models excellent customer service and Clienteling skills. Maximizes sales through strong floor supervision. ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations. Provides information and feedback for Sales Associates. Team sells with Sales Associates to contribute to the development of the selling team. OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours. Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook. Strives for 100% accuracy and compliance in cash, inventory, fixtures and property. STORE STANDARDS: Helps execute floor-set and promotional directives. Works as a member of the team to insure all store standards are met. Understands, supports and complies with all company policies and procedures. Helps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accurately. MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives. Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times. Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction. Identify and communicate product concerns in a timely manner. Communicate inventory needs to support the business goals. Provides timely feedback to stores regarding visual direction in partnership with Retail Director. FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Understanding of fashion forward styling techniques Comfortable with being on camera for social media purposes (both stills and video) MISCELLANEOUS: Adheres to company guidelines of dependability, including attendance and requirements. Attends Store Meetings. Requirements: Minimum of 2 years retail management position/ experience in women's apparel (or related field). Ability to work flexible schedule including nights and weekends. Strong verbal and communication skills. Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc. Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures. Ability to create a quality working environment that will encourage others to develop and excel. Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals. The base salary range for this role is between $60,000- $65,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a commission program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $60k-65k yearly 4d ago
  • Store Manager

    Staples, Inc. 4.4company rating

    General manager job in New London, CT

    As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers #MGT At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $41k-59k yearly est. Auto-Apply 1d ago
  • Hotel General Manager

    American Cruise Lines 4.4company rating

    General manager job in Guilford, CT

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. * Hold officers and crew accountable to American Cruise Lines' standards. * Comply with American Cruise Lines' Operations Manual, service standards, and procedures. * Responsible for assessing the management team and providing immediate corrective feedback. * Anticipate the needs of guests and crew. * Respond quickly to guest requests and ensure follow-up. * Identify and resolve problems immediately and request home office support as needed. * Ability to speak and present in front of all guests in person using a microphone. * Management presence during meals services, cocktail hour, and onboard events. * Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. * Ensure Chefs are following approved menus and recipes. * Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. * Lead and direct ship officers in achieving weekly sales goals. * Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. * Manage shipboard business transactions, accounting, timecards, and home office reporting. * Responsible for managing all hotel and food inventories. * Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. * Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. * Create positive crew experiences. * Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. * Perform bartending duties as needed with other management personnel. * Other duties as assigned. Qualifications: * 3+ years of hotel or food and beverage management experience. * Bachelor's degree in business or hospitality management is preferred. * Proficiency in Microsoft Office Suite applications. * Willing to live and work aboard the ship. * Optimism and a hardworking drive to succeed. * Cruise industry experience not required. * Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. * Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Commit to our American mission and share our American key values. * Live our American core competences. * Be the solution. It may not be my job, but it is my responsibility. * Always do right. This will gratify some and astonish the rest. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. * Accommodations and meals are provided onboard. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary travel accommodations. * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*
    $66k-89k yearly est. 11d ago
  • SVP Regional GM & Field Sales

    Altice USA Inc. 4.0company rating

    General manager job in Islandia, NY

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary Optimum is seeking a GM and Field Sales leader to deliver area-level financial, subscriber and operating goals during a pivotal period of growth and transformation. This senior leader will serve as an influential leader throughout the organization, collaborating cross functionally to drive area performance every day, with a keen eye on competition and a focus on best-in-class employee experience and customer experience. This role will report to the EVP President of Consumer Services. Responsibilities * Lead a team of over 1,000 employees across our 21-state footprint who are focused on our hyper local sales execution across various field sales channels (door to door, retail stores, street teams and local marketing). * Oversight for VP GM team that has a deep understanding of the local competition and market trends, and partners with cross functional team to tailor local go to market strategies to drive customer acquisition * Responsible for executive level updates/scorecards/KPIs through a regional lens to combat subscriber loss/proactively manage churn, penetration rates, and identify opportunities for positive gains within the market * Strong leadership in a highly matrixed organization structure, effectively collaborating with executive leadership, network services, marketing, go to market, government affairs, and other key partners * Drive community engagement in partnership with cross functional team to maximize investments and impact * Lead a team that will oversee regional performance, engage in local activities that align to company objectives and be responsible for evangelizing and influencing in a matrixed environment * Establish market specific business case/strategy to ensure and plan for strategic investments that yield a meaningful return on local market KPIs and best use of resources * Partner with sales, marketing, and government affairs on delivering across multiple sales channels, reviewing marketing programs, and building outreach in the community through gross roots and event sponsorship * Serve as a key stakeholder with sales, marketing, and product on competitive intelligence on promotional offers and network expansion(s) of our competitor's footprint into our local market(s) * Drive a passionate and winning attitude throughout the organization with a focus on employee engagement with the local teams * Establish a culture of action, urgency, and discipline, with continuous data-driven decision making and performance measurement (both with direct team and throughout the organization) * Ability to rapidly learn and influence leadership team across the Optimum footprint to be visible and hands-on to both employees and customers * Ability to regularly be present in our Headquarters in Long Island City, NY, while also regularly being present in the Optimum field across 21 states; Travel required Qualifications * 15+ years experience sales/marketing/business focused capacity within broadband, mobile, cable industry or similar regulated B2C/home-oriented business required * Minimum of 10+ years of operational leadership and/or business performance transformation experience with a proven track record of consistent delivery against business plans and targets strongly preferred * General Management (P&L leadership) experience required * Strong ability to develop strategy/business case and tactics, with a disciplined project management orientation * Proven experience building a culture of data-driven decision-making, action, and delivery * Experience managing across a diverse and highly distributed footprint strongly preferred * Excellent communicator with a confident and collaborative style and adept at aligning internal and external stakeholders towards common goals * Strong interpersonal and influencing abilities, particularly when influencing others who are not in your organization * Strong bias for action and data-driven decision-making * Proven executive presence, strategic capabilities, effective collaborator, and superior influencing skills At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $242,760.00 - $346,800.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
    $242.8k-346.8k yearly 24d ago
  • Co-Manager II

    Guess?, Inc. 4.6company rating

    General manager job in Mashantucket, CT

    The Co-Manager is responsible for selling floor leadership with the overall goal of customer satisfaction. They act as second in command, assisting the Store Manager in the overall running of an individual store. Reports To: Store Manager Supervises: Assists Store Manager with key holders and all store associates Essential Functions People Development * Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. * Training Completion: Ensure all associates complete training per company guidelines. * Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience. Customer Experience * Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. * Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability * Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. * Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness * Payroll Management: Meet all payroll expectations. * Loss Prevention: Control company assets by meeting all loss prevention measures. * Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities * Decision Making: Use sound judgment when making decisions. * Communication: Maintain excellent communication skills. * Integrity & Respect: Act with integrity and respect. * Adaptability: Adapt to changes required by the business. * Multitasking: Ability to handle multiple tasks simultaneously. * Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements * Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team of individuals. * Proficiency in personal computer use and detailed report analysis. * High school education or equivalent preferred. * Ability to perform heavy lifting in excess of 30 pounds. * Ability to stand for a minimum of eight hours during scheduled shifts.
    $136k-206k yearly est. 10d ago
  • Customer Service Manager

    Modern Aviation

    General manager job in Groton, CT

    Job Details Groton, CT $62000.00 - $65000.00 Salary/year Description Customer Service Manager The Company Modern Aviation (the “Company”) is a private equity backed, platform company launched in 2018 that is focused on the fixed-based operator (“FBO”) sector. The Company has been rapidly growing through the acquisition of FBO locations and has significant additional committed capital from its sponsors to continue to grow the business through future acquisitions. Modern Aviation's strategy is to acquire attractive locations and increase EBITDA at these locations through investment and operational and commercial improvements. Company Benefits Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match Other Available Benefits Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k Primary Purpose of the Position The Customer Service Manager shall be responsible for the safety, productivity, service levels and overall operational efficiency of the FBO Customer Service Department. The Customer Service Manager will work closely with the Operations Manager and Line Service Department to provide a seamless customer experience. Essential Functions Directly manage all FBO CSR Supervisors and Customer Service Representatives. Develop and maintain Customer Service practices and procedures that contribute to a safe, profitable, positive, and enjoyable work environment. Recruit, interview and oversee the hiring of all new Customer Service team members. Ensure that all Customer Service employees are properly trained with appropriate documentation to evidence such training. Manage CSR work schedules and recommend appropriate staffing levels to the Operations Manager and General Manager. Conduct regular performance reviews of direct reports, while counseling, motivating, and disciplining them as appropriate. Organize periodic departmental meetings and design other communication flows between staff and management. Lead and direct all customer service deliveries and provide service recovery when necessary. Lead and conduct shift briefings with subordinate supervisors and employees. Comply with and ensure accountability for Company policies and procedures related to customer service standards, safety, and security procedures. Meet, greet, and assist customers with hotel reservations, ground transportation, catering, and other services. Ensure a culture that promotes first class customer service and safety through daily observations, shift briefings, routine audits, usage of Baldwin SMS, monthly service/safety meetings, training, and documented service/safety procedures. Ensure a culture that promotes customer loyalty and an unsurpassed customer experience by creating an environment of increased employee engagement. Develop and maintain strong relationships with customers and business partners. Seek customer feedback via surveys and develop a culture of accountability and continuous improvement. Work to position the FBO to attain high customer ratings in third party surveys such as AIN's annual FBO rankings. Pursue new customer relationships by evaluating takeoffs and landings at the airport, identifying prospects, and making sales calls. Additional duties as directed by the Operations Manager or General Manager from time to time. Qualifications Minimum Qualifications Bachelor's Degree from a four-year college or university or five (5) years related experience and/or training; or equivalent combination of education and experience. Must possess a valid driver's license. Must possess strong interpersonal, oral, and written communication skills. Preferred Qualifications: Consistently demonstrates good organizational and leadership skills. Excellent customer relations skills required. General knowledge of business management and accounting. Proficient with personal computers and Microsoft office products. Reports to: General Manager Supervisory Responsibility: This job has supervisory responsibilities. FLSA Status: This position is exempt. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. Travel: This position requires minimal travel. Physical Requirements: Physically able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The employee may be exposed to wet and/or humid conditions including extreme heat and cold. The noise level in the work environment is occasionally loud. May be required to work nights and weekends and holidays. EEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you are interested in applying, please send your cover letter and resume to ***************************
    $62k-65k yearly Easy Apply 60d+ ago
  • Manager, Customer Service

    Avelo Airlines

    General manager job in New Haven, CT

    Full-time Description On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of airline with one mission in mind: “To inspire travel” and we've done so with industry-leading reliability and a caring Soul of Service. If you are looking for the opportunity to join a new and exciting airline that offers the chance to make your mark on aviation history, keep reading! The position offers a $5,000 signing/relocation bonus. PURPOSE: The Manager of Customer Service is responsible for overseeing Customer Service operations at HVN while working in partnership with the Manager of Ramp Operations. This role ensures that Avelo delivers a safe, reliable, and caring experience for every Customer. The Manager leads a team of Supervisors and Customer-facing Crewmembers, instilling a culture of compliance, accountability, and exceptional service. The position reports directly to the Regional Manager and works closely with peer station leaders to ensure seamless operational and Customer experience performance across both HVN. RESPONSIBILITIES: Lead and manage Customer Service operations at HVN, serving as the primary station leader for all Customer-facing activities. Partner with the Manager of Ramp Operations to ensure cohesive and efficient management of HVN operations. Provide direct leadership, coaching, and support to station Supervisors, ensuring they are empowered to lead their teams effectively. Ensure strict adherence to all regulatory requirements, company policies, and standard operating procedures. Drive Customer experience excellence, resolving escalations and ensuring service recovery efforts uphold Avelo's standards. Manage day-to-day station performance, including on-time performance, baggage handling, Customer satisfaction, and compliance. Partner with the Regional Manager to develop and implement strategies that improve operational reliability and service delivery. Ensure adequate staffing coverage, including scheduling, shift assignments, and managing overtime as necessary. Monitor station metrics and provide regular reporting to the Regional Manager and senior leadership on station performance and improvement opportunities. Support new station initiatives, Crewmember training, and play a critical role in cultural alignment with Avelo's Soul of Service. Coordinate with OCC, Customer Support, and other internal departments to resolve operational challenges, irregular operations, and Customer concerns. Maintain readiness for emergency and irregular operations, ensuring Crewmembers are trained and prepared to respond appropriately. Requirements Minimum of five (5) years of airline Customer Service and/or Airport Operations experience. Minimum of three (3) years of leadership or management experience in a station or customer service setting. High School diploma (or equivalent) required; Bachelor's degree in aviation management, business administration, or a related field highly desired. Strong understanding of DOT, FAA, TSA, and ADA regulations. Must be Complaint Resolution Official (CRO) certified or able to become qualified within 30 days. Valid driver's license and ability to obtain airport-issued ID badges. Excellent communication, problem-solving, and decision-making skills. Ability to thrive in a fast-paced, high-pressure environment and work flexible hours, including nights, weekends, and holidays. X-FACTORS: Demonstrated ability to lead through change while fostering a positive and safe work environment. Experience managing multi-station responsibilities or working in a complex operational environment. Proven track record of driving operational performance and Customer experience improvements. KEY METRICS FOR SUCCESS: Achieve on-time performance (D:0 / A:14) and completion factor goals for HVN. Maintain Customer satisfaction scores (NPS) at or above company target and keep DOT complaint levels below industry average. Keep mishandled baggage rate (MBR) within target thresholds. Ensure 100% compliance with FAA, TSA, DOT, and ADA/CRO requirements. Foster Crewmember engagement and retention while providing consistent coaching and performance feedback. May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, etc.) Avelo is an Equal Opportunity Employer
    $57k-104k yearly est. 60d+ ago
  • Manager, Customer Service

    Avelo

    General manager job in New Haven, CT

    On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of airline with one mission in mind: "To inspire travel" and we've done so with industry-leading reliability and a caring Soul of Service. If you are looking for the opportunity to join a new and exciting airline that offers the chance to make your mark on aviation history, keep reading! The position offers a $5,000 signing/relocation bonus. PURPOSE: The Manager of Customer Service is responsible for overseeing Customer Service operations at HVN while working in partnership with the Manager of Ramp Operations. This role ensures that Avelo delivers a safe, reliable, and caring experience for every Customer. The Manager leads a team of Supervisors and Customer-facing Crewmembers, instilling a culture of compliance, accountability, and exceptional service. The position reports directly to the Regional Manager and works closely with peer station leaders to ensure seamless operational and Customer experience performance across both HVN. RESPONSIBILITIES: * Lead and manage Customer Service operations at HVN, serving as the primary station leader for all Customer-facing activities. * Partner with the Manager of Ramp Operations to ensure cohesive and efficient management of HVN operations. * Provide direct leadership, coaching, and support to station Supervisors, ensuring they are empowered to lead their teams effectively. * Ensure strict adherence to all regulatory requirements, company policies, and standard operating procedures. * Drive Customer experience excellence, resolving escalations and ensuring service recovery efforts uphold Avelo's standards. * Manage day-to-day station performance, including on-time performance, baggage handling, Customer satisfaction, and compliance. * Partner with the Regional Manager to develop and implement strategies that improve operational reliability and service delivery. * Ensure adequate staffing coverage, including scheduling, shift assignments, and managing overtime as necessary. * Monitor station metrics and provide regular reporting to the Regional Manager and senior leadership on station performance and improvement opportunities. * Support new station initiatives, Crewmember training, and play a critical role in cultural alignment with Avelo's Soul of Service. * Coordinate with OCC, Customer Support, and other internal departments to resolve operational challenges, irregular operations, and Customer concerns. * Maintain readiness for emergency and irregular operations, ensuring Crewmembers are trained and prepared to respond appropriately. Requirements * Minimum of five (5) years of airline Customer Service and/or Airport Operations experience. * Minimum of three (3) years of leadership or management experience in a station or customer service setting. * High School diploma (or equivalent) required; Bachelor's degree in aviation management, business administration, or a related field highly desired. * Strong understanding of DOT, FAA, TSA, and ADA regulations. * Must be Complaint Resolution Official (CRO) certified or able to become qualified within 30 days. * Valid driver's license and ability to obtain airport-issued ID badges. * Excellent communication, problem-solving, and decision-making skills. * Ability to thrive in a fast-paced, high-pressure environment and work flexible hours, including nights, weekends, and holidays. X-FACTORS: * Demonstrated ability to lead through change while fostering a positive and safe work environment. * Experience managing multi-station responsibilities or working in a complex operational environment. * Proven track record of driving operational performance and Customer experience improvements. KEY METRICS FOR SUCCESS: * Achieve on-time performance (D:0 / A:14) and completion factor goals for HVN. * Maintain Customer satisfaction scores (NPS) at or above company target and keep DOT complaint levels below industry average. * Keep mishandled baggage rate (MBR) within target thresholds. * Ensure 100% compliance with FAA, TSA, DOT, and ADA/CRO requirements. * Foster Crewmember engagement and retention while providing consistent coaching and performance feedback. May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, etc.) Avelo is an Equal Opportunity Employer
    $57k-104k yearly est. 25d ago
  • Customer Service Manager

    Polarson

    General manager job in New Haven, CT

    Basic Skills Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Understanding the implications of new information for both current and future problem-solving and decision-making. Social Skills Actively looking for ways to help people. Persuading others to change their minds or behavior. Being aware of others' reactions and understanding why they react as they do. Adjusting actions in relation to others' actions. Bringing others together and trying to reconcile differences. Complex Problem Solving Skills Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Technical Skills Watching gauges, dials, or other indicators to make sure a machine is working properly. Analyzing needs and product requirements to create a design. Writing computer programs for various purposes. Generating or adapting equipment and technology to serve user needs. Conducting tests and inspections of products, services, or processes to evaluate quality or performance. System Skills Considering the relative costs and benefits of potential actions to choose the most appropriate one. Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Resource Management Skills Managing one's own time and the time of others. Motivating, developing, and directing people as they work, identifying the best people for the job. Determining how money will be spent to get the work done, and accounting for these expenditures. Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Desktop Computer Skills Databases - Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information. Graphics - Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs. Internet - Using a computer application to create, manipulate, edit, and show virtual slide presentations. Navigation - Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest. Presentations - Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail). Spreadsheets - Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs. Word Processing - Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents Task Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Solicit sales of new or additional services or products. Order tests that could determine the causes of product malfunctions. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims. Review insurance policy terms to determine whether a particular loss is covered by insurance. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. Work Activities Getting Information obtain information from individuals Interacting With Computers use computers to enter, access or retrieve data Communicating with Persons Outside Organization interview customers write business correspondence Communicating with Supervisors, Peers, or Subordinates Establishing and Maintaining Interpersonal Relationships Making Decisions and Solving Problems make decisions Updating and Using Relevant Knowledge use knowledge of investigation techniques use knowledge of written communication in sales work use telephone communication techniques Processing Information examine financial documents to verify issue calculate rates for organization's products or services detect discrepancies on records or reports Resolving Conflicts and Negotiating with Others resolve customer or public complaints Organizing, Planning, and Prioritizing Work
    $57k-104k yearly est. 60d+ ago
  • Business Manager

    Urban Dove Inc.

    General manager job in Islandia, NY

    The Urban Dove Team Charter seeks a Business Manager to oversee the day-to-day accounting operations, purchasing, ensuring accurate timely, and compliant financial records for a nonprofit organization. The role posts journal entries, performs credit card and bank reconciliations, manages the procurements, and tracks government grant expenditures in accordance with GAAP and Uniform Guidance (2 CFR Part 200). ABOUT THE ORGANIZATION: The Central Office is the non-profit entity that manages the Urban Dove Charter Schools. The CMO provides a wide range of servicesincluding back office functions, accounting, hiring, professional development, data analysis, public relations, advocacy, and more. The CMO is also responsible for providing support structures for the schools and ensuring proper replication of the model as the organization expands. CORE RESPONSIBILITIES: Maintains and balances our automated accounting platform. Ensure compliance with laws, regulations, and GAAP. Ensure all accounting transactions are accounted for following GAAP standards. Oversee purchasing process (requisitions, Pos, vendor onboarding, W-9 collection), ensure policy compliance, and supervise invoice processing and payments. Complete and review monthly credit card reconciliations (ensure receipts, coding, approvals) and bank reconciliations for all accounts. Prepare journal entries to make corrections, allocations and accrue expenses. Maintain schedules, record depreciation/amortization, and manage capitalization and prepaid expenses. Track and report government grant expenditures by fund or cost center; monitor budget vs. actuals, prepare FS25 drawdowns and maintain documentation to meet federal, state and city requirements. Analyze variances to budget and report or correct discrepancies. Perform quarterly payroll reconciliation to ensure accurate reporting with tax agencies. Assist with monthly financial statements, grant reports and board packages; analyze variances and recommend corrective actions. Support the annual financial audit; prepare audit ready schedules and ensure adherence to inter controls and fiscal policies. Collaborate closely with the Senior Director of Finance and work with other directors as needed. Work on ad hoc projects. Requirements: Bachelor's degree in Accounting or Finance; Master's preferred. Minium 7 years of nonprofit accounting experience with hands-on general ledger, grants management and month-end close Skilled with various accounting platforms and experience in troubleshooting synching issues with accounting platforms. Prior leadership or mentoring of junior accountants. Skilled in accounting software, especially organization-specific platforms. Strong Excel and MS Office skills. Comprehensive understanding of GAAP for nonprofits and Uniform Guidance (2 CFR 200) cost principles. Awareness of federal, state, and local tax regulations. Familiarity with audit processes. Analytical with problem-solving capabilities. Clear written and verbal communication. Detail-oriented, accurate, and able to multitask. Collaborative team player. Experience collaborating with the Leadership and leading or guiding a team. OUR MISSION: Urban Dove engages, educates, and empowers over-age high school students through sports, team dynamics, and mentoring. With our core values of Teamwork, Leadership, and Communication, we mold students into confident young adults primed to unlock their utmost potential. OUR VISION: We aspire for a world where all children are equipped with vital skills through high-caliber education, paving their path to becoming self-reliant adults capable of fostering a just and equitable society. EEOC Urban Dove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Compensation details: 70000-80000 Yearly Salary PIdf7f0b0c9940-31181-38694971
    $79k-142k yearly est. 8d ago
  • SBHC Regional Manager

    Moses/Weitzman Health System

    General manager job in Meriden, CT

    The School Health Regional Manager is responsible for the overall business operations in assigned region(s). The School Health Regional Manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. The SH Regional manager guides management of staff in region(s), sets performance objectives, evaluates and optimizes operational performance, ensures regulatory and company standards are upheld, and prepares operation and financial reports. The SH Regional Manager will maximize student enrollment through the initiation and maintenance of relationships with school and community personnel while promoting and educating each school community about available services. This role will facilitate community collaborative initiatives and committees that support the school based health services and engage community members through outreach activities and presentations. **ROLE AND RESPONSIBILITIES** **SUPERVISORY:** + Responsible for the onboarding and off boarding of staff, including creating required training/shadowing schedules and introductory communications to team members welcoming new hires + Reviews timecards and manages absence requests for assigned staff + Evaluates staff performance and completes performance reviews and provides feedback + Helps to resolve employee issues and disputes + Manages operational workflows + Collaborates with HR and Senior Leadership as needed **ADMINISTRATIVE:** + Tracks and oversees Enrollment Process is completed accurately and in accordance with the timelines outlined in the process + Ensures staff are held accountable to accurate data entry + Ensures operational reports are accurate and disseminated to the correct staff for review and follow up + Reconciliation report- send to Regional Directors and appropriate clinical staff + Facilitates process improvement initiatives and trains staff to new/updated workflows + Visits all assigned schools with Medical/Behavioral Health/Dental services to build rapport and strengthen partnerships, report data to external partners and stay current on any changes in need or demand + Meets with internal and external partners to review business goals and revenue targets + Acts as a liaison between School-Based staff, School Administration, and CHC Leadership + Participates and develops School and Community Committees that provide opportunities to enhance and promote the wellness of students + Develops and implements business, marketing, and advertising plans for program i.e. Outreach calendar - hold Regional Outreach meetings/events + Track and oversees participation in school functions that provide enrollment opportunities or promote school based health services + Ensures the successful and timely opening of new School-Based locations, including, but not limited to, coordination of facility renovations; technology set up; ordering equipment, furniture, and supplies; and communications with school administration and student population. + Participates in hiring and training of new employees, including facilitating orientation activities and introductory meetings with school staff + Maintains Master Calendar Build/Review for Dental/Medical/telehealth support + Completes DPH/District Quarterly Program Reports and ensure timely submission + Conducts Annual Student/Stakeholder/Parent Surveys + Analyzes survey data and participates in Strategic Planning to provide recommendations for improvements based on survey responses. + Participates as requested in: + Contract development and tracking + Scope development + Promotion of CHC's School Based Health services at a national level + Grant writing + May perform other duties and responsibilities as necessary **QUALIFICATIONS** **Required Skills and Education** + Associates Degree required, Bachelor's Degree preferred + Minimum of two (2) years' experience in the healthcare services setting, including experience in program oversight and outreach + Minimum 1 year managerial experience + Demonstrate excellent problem-solving and decision-making skills + Ability to manage multiple concurrent priorities and deadlines + Process/procedure development, implementation and improvement skills + Superior judgment, + Prove to be proficient with MS Office suite + Effective communication at all levels in the organization with strong oral, written and negotiation skills, including public speaking/presenting. + Reliable access to automobile/valid driver's license **PHYSICAL REQUIREMENTS/WORK ENVIRONMENT** + Minimal physical effort. Must be able to operate computer and telephone continuously. Regular regional travel as necessary. **WORK SCHEDULE** + Exempt, Full-time (40 hours a week, 8 hours a day) **Organization Information:** The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built. **Location:** Community Health Center of Meriden **City:** Meriden **State:** Connecticut **Time Type:** Full time MWHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $94k-159k yearly est. 11d ago
  • Store Manager - Long Island

    Chips&Media 4.2company rating

    General manager job in Islandia, NY

    About Us: At Chip City, we bake joy daily! We specialize in creating ooey-gooey, freshly baked cookies and providing an exceptional customer experience. As a growing company, we are looking for passionate, energetic leaders to join our team. Job Summary: As the Store Manager at Chip City, you'll be the heartbeat of our cookie shop! You'll lead a team of awesome cookie enthusiasts, ensuring every customer leaves with a smile and a sweet treat. From overseeing daily operations to making sure our cookies are always fresh and delicious, you'll create a fun, welcoming environment where both customers and team members thrive. If you love cookies, people, and making a difference, this is the perfect role for you! Responsibilities: Lead and inspire your amazing team of Counter Staff and Shift Leaders to achieve sales goals Recruit, hire, train, and mentor our new hires to ensure they perform at their best and follow our high company's standards Make sure every customer walks away happy, handling any questions or issues with care and kindness Supervise the baking process to ensure we follow the standard operating procedures and meet our high-quality standards Take care of the numbers, including sales reporting, payroll, and making sure we stay on budget Oversee daily operations by handling staff schedules, payroll, ordering supplies, managing inventory, and making sure every customer gets top-notch service Ensure the store is sparkling clean, cozy, and follows all safety and food standards Regularly check equipment and work areas to keep things clean, safe, and up to our sanitation standards Create a positive, team-first atmosphere that's fun for everyone-both customers and employees Qualifications: High school diploma or equivalent required 1+ years of retail or food service experience in a leadership or supervisory role Excellent leadership and communication skills, with the ability to effectively motivate and coach team members Ability to work efficiently in a fast-paced environment and adapt to changing priorities Detail-oriented with a focus on maintaining quality and consistency in product output Understanding of food safety regulations and willingness to enforce sanitation standards Food Protection Certification preferred or willingness to obtain (where required). Flexibility to work mornings, nights, weekends, and holidays as needed. Successful completion of on-the-job training. Physical Requirements: Ability to navigate a bakery, stockroom, and office spaces, with the capability to lift up to 30 lbs., with or without reasonable accommodation. Capability to work in a commercial oven's high-temperature environment. Ability to withstand extended periods of standing. Benefits + Perks: Medical, Dental, and Vision insurance plans Up to 10 days of Paid Time Off (PTO) 401(k) Retirement Plan Free shift cookie and beverage 50% Off employee discount Commuter benefits with pre-tax savings Pay Range: $23.00 - $25.00 per hour
    $23-25 hourly Auto-Apply 3d ago
  • Store Director

    Jcrew

    General manager job in New Haven, CT

    Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we've been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view-it's no wonder we've been in your closet for four decades and counting. Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes-we're proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. Job Summary As the Store Director, you are accountable for every aspect of your retail store performance. You ensure that the store is driving a profitable business while also focusing on genuine connections with customers that build loyalty and efficient operations. You'll hire new talent while training and developing your existing team to make sure everyone is contributing to their highest potential. You'll foster an inclusive work environment where everyone has a shared vision for driving the business and a sense of belonging. What You'll Do Lead your team & drive your business with a meaningful connection to every aspect of the brand while maximizing profitability. Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns while leading the team to execute service excellence. Manage store operations, systems, and technology while ensuring accountability. Recruit, train, and develop the best talent to build a diverse team that reflects the communities we serve. Partner with the District Manager and management team to curate a collaborative working environment for all associates. Ensure the team is always on track to exceed goals and provide best-in-class customer service. Provide feedback to the District Manager (and relevant business partners) to influence a curated product assortment and the visual merchandise in store. Who You Are Have 5+ years of full-time retail management experience, current Store Director experience is a plus. Passionately support our brand, customers, and teams. Stay up to date with current fashion trends and industry developments. Embrace teamwork, flexibility, and courtesy while executing tasks. Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills. Have scheduling flexibility, including nights, weekends and holidays. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Some Perks and Benefits Competitive base pay and bonus programs Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell Competitive Paid Time Off (PTO) plan, including paid holidays 401(k) plan with company matching donations Medical, dental, prescription, vision, and life insurance Entertainment, travel, fitness, and mobile technology discounts See our full list of benefits here Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Salary Range: $82,000.00 - $102,200.00 At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
    $82k-102.2k yearly Auto-Apply 57d ago
  • Business Manager

    Urban Dove (Ny

    General manager job in Islandia, NY

    The Urban Dove Team Charter seeks a Business Manager to oversee the day-to-day accounting operations, purchasing, ensuring accurate timely, and compliant financial records for a nonprofit organization. The role posts journal entries, performs credit card and bank reconciliations, manages the procurements, and tracks government grant expenditures in accordance with GAAP and Uniform Guidance (2 CFR Part 200). ABOUT THE ORGANIZATION: The Central Office is the non-profit entity that manages the Urban Dove Charter Schools. The CMO provides a wide range of services-including back office functions, accounting, hiring, professional development, data analysis, public relations, advocacy, and more. The CMO is also responsible for providing support structures for the schools and ensuring proper replication of the model as the organization expands. CORE RESPONSIBILITIES: * Maintains and balances our automated accounting platform. * Ensure compliance with laws, regulations, and GAAP. * Ensure all accounting transactions are accounted for following GAAP standards. * Oversee purchasing process (requisitions, Pos, vendor onboarding, W-9 collection), ensure policy compliance, and supervise invoice processing and payments. * Complete and review monthly credit card reconciliations (ensure receipts, coding, approvals) and bank reconciliations for all accounts. * Prepare journal entries to make corrections, allocations and accrue expenses. * Maintain schedules, record depreciation/amortization, and manage capitalization and prepaid expenses. * Track and report government grant expenditures by fund or cost center; monitor budget vs. actuals, prepare FS25 drawdowns and maintain documentation to meet federal, state and city requirements. * Analyze variances to budget and report or correct discrepancies. * Perform quarterly payroll reconciliation to ensure accurate reporting with tax agencies. * Assist with monthly financial statements, grant reports and board packages; analyze variances and recommend corrective actions. * Support the annual financial audit; prepare audit ready schedules and ensure adherence to inter controls and fiscal policies. * Collaborate closely with the Senior Director of Finance and work with other directors as needed. * Work on ad hoc projects. Requirements * Bachelor's degree in Accounting or Finance; Master's preferred. * Minium 7 years of nonprofit accounting experience with hands-on general ledger, grants management and month-end close * Skilled with various accounting platforms and experience in troubleshooting synching issues with accounting platforms. * Prior leadership or mentoring of junior accountants. * Skilled in accounting software, especially organization-specific platforms. * Strong Excel and MS Office skills. * Comprehensive understanding of GAAP for nonprofits and Uniform Guidance (2 CFR 200) cost principles. * Awareness of federal, state, and local tax regulations. * Familiarity with audit processes. * Analytical with problem-solving capabilities. * Clear written and verbal communication. * Detail-oriented, accurate, and able to multitask. * Collaborative team player. * Experience collaborating with the Leadership and leading or guiding a team. OUR MISSION: Urban Dove engages, educates, and empowers over-age high school students through sports, team dynamics, and mentoring. With our core values of Teamwork, Leadership, and Communication, we mold students into confident young adults primed to unlock their utmost potential. OUR VISION: We aspire for a world where all children are equipped with vital skills through high-caliber education, paving their path to becoming self-reliant adults capable of fostering a just and equitable society. EEOC Urban Dove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $79k-142k yearly est. 60d+ ago

Learn more about general manager jobs

How much does a general manager earn in Southampton, NY?

The average general manager in Southampton, NY earns between $49,000 and $170,000 annually. This compares to the national average general manager range of $40,000 to $126,000.

Average general manager salary in Southampton, NY

$91,000

What are the biggest employers of General Managers in Southampton, NY?

The biggest employers of General Managers in Southampton, NY are:
  1. Rooted
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