General manager jobs in Toledo, OH - 4,151 jobs

A major grocery retailer is seeking an experienced Store Director in Westland, Michigan, to oversee store operations and lead a team to deliver exemplary customer service. Ideal candidates will bring a strong retail leadership background with at least 5 years in the industry, including experience managing teams. The position offers a competitive benefits package including weekly pay, paid education assistance, and opportunities for career development. Join a longstanding company committed to serving communities effectively. #J-18808-Ljbffr

Fourgrounds General Manager - Fourgrounds Coffee Studio (Plymouth, MI) About Fourgrounds: Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI-where craft coffee meets local storytelling. As we prepare for launch, we're hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept. Position Overview: The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You'll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike. Job Responsibilities - Front of House: Hire, onboard, train, schedule, and coach a high-performing team Motivate employees to deliver excellent service Provide feedback, coaching, and development to team members Enforce store policies and foster a positive, productive workplace Maintain a clean, welcoming, and well-organized space Address guest concerns promptly and professionally Back of House & Operations: Oversee all store operations and report to ownership/corporate staff Manage P&L, meet sales targets, and control labor and operating costs Maintain accurate par levels, ordering guides, and prep sheets Ensure consistency in food and beverage quality, following recipes and procedures Keep inventory and retail coolers organized, stocked, and visually appealing Maintain high standards for cleanliness, organization, and health code compliance Oversee sanitation of workstations, tools, and storage areas Ensure compliance with food safety, health codes, and cash handling policies Reconcile cash deposits with POS system daily Coordinate event strategy with WDIV events team/coordinator Administrative & Strategic Duties: Create, manage, and adjust team schedules; approve shift changes and fill-in for absences Provide insights and feedback to ownership; help manage workplace change(s) Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics. Represent and promote the Fourgrounds brand in the community Support cross-functional collaboration with the in-house media studio Coordinate store operations with local programming staff and daily broadcast of station lifestyle show Report performance to ownership and help implement operational improvements Key Qualifications: 3+ years of experience managing a café or restaurant preferred Strong understanding of café operations, food safety, and customer service Skilled in balancing supply and demand, ordering, and inventory Ability to manage multiple priorities in a fast-paced environment Strong interpersonal, organizational and problem-solving skills Familiarity with coffee equipment, drinks, and café operations is a plus Effective leader with experience coaching and mentoring teams professionally Proficiency in POS systems and basic financial reporting Skill in maintaining detailed communication and organization in restaurant industry Positive and enthusiastic attitude Experienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.). ServSafe or food safety certification (or willingness to obtain) Ability to work full-time including early mornings, evenings, weekends and holidays. Location & Schedule: Location: Downtown Plymouth, MI Schedule: Full-time (Includes mornings, evenings, weekends, and holidays) No Phone Calls Please Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.

General Manager - U.S. Division (Global Manufacturing Group) Our client, a global manufacturing organization with a profitable and growing U.S. division, is seeking a General Manager to lead the business with full P&L ownership. With strong operations leadership already in place, this role is centered on commercial performance, customer engagement, and strategic growth. Key Responsibilities: Lead U.S. strategy and financial performance, including P&L, budgeting, forecasting, and investment planning Drive the commercial agenda: sales strategy, key account growth, pipeline development, and pricing Expand new business while deepening senior-level customer relationships, particularly in automotive and adjacent markets Ensure alignment of commercial goals with operational capabilities in partnership with the Head of Operations Build and develop a high-performing leadership team; promote a culture of accountability and continuous improvement Serve as the senior representative with customers, suppliers, and global leadership, ensuring alignment with group strategy Qualifications: Bachelor's degree required; MBA preferred 10+ years of progressive leadership experience in manufacturing Demonstrated success in sales leadership, business development, and key account management Automotive Tier I or Tier II experience preferred; global or matrixed exposure a plus Strong strategic thinking, commercial acumen, and leadership presence If you are interested in exploring this further, please apply to this posting.

M&K Truck Centers is an award-winning commercial vehicle dealer group with over 30 years of industry experience. We are proud to have received numerous accolades, including the 2019 Dealer of the Year for Volvo Trucks in North America and the 2019 Central Region Dealer of the Year for Volvo Trucks in North America, along with several previous awards highlighting our excellence in sales and service. Role Overview: As a Service Manager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and exceed customer expectations. Expectations and Responsibilities: Customer Focus: Monitor service trends to implement improvements and collaborate with your team to develop processes that enhance the overall service experience. Team Leadership: Promote growth and development within your team by fostering open communication, problem-solving, and a positive work environment. Mentor future leaders and provide regular coaching and feedback. Operational Excellence: Take ownership of your service center's performance by driving continuous improvement initiatives that enhance team productivity and customer service. Champion safety, efficiency, and quality in all operations. Financial Management: Understand business metrics and lead daily operations to achieve productivity, quality, and revenue goals. Develop a deep knowledge of M&K products, service systems, and procedures to act in the best interest of the company. Essential Qualifications: Leadership Skills: Demonstrated experience in leading teams and managing diverse roles, including overseeing multi-shift operations with 15+ direct reports. Operational Experience: Proven track record in a fast-paced, technology-driven environment with strong customer-facing responsibilities related to field and technical repairs. Bachelor's degree or equivalent professional experience. Strong leadership and team collaboration skills. Must have at least 3 years of management experience Background in Sales is a plus. Ability to manage high-pressure situations with exceptional prioritization and time management Strategic and proactive mindset, with a focus on equipping your team for success Self-aware, flexible, and open-minded approach Analytical thinking combined with hands-on problem-solving abilities Advocacy for both customers and team members What We Offer: Competitive Wages: We offer aggressive pay rates to attract top talent. Bonus/Commission Potential: We value the efforts and energies that result in growth of the organization and reaching our goals. Competitive bonus or commission potential is included in this role. Training & Development: Opportunities to enhance your skills in a supportive environment. Safe Working Conditions: Work in compliance with DOT and governmental regulations. Comprehensive Benefits: Medical, Dental, and Vision insurance, 401(k), ESOP program, paid holidays, and vacation.

ASSISTANT MANAGER Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top. SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. Essential Job Requirements: Ability to work a 50 hour work week which will include nights, weekends and some holidays. High school diploma or equivalent Basic Computer Skills Valid Driver's License and Personal Transportation Out-going Personality Job Responsibilities: Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible. Inventory Management Bank Deposits Training Performance appraisals Maintain a safe work environment for all employees and guests Other duties as assigned The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer

The General Manager (GM) is responsible for directing the daily activities of the warehouse operation. The GM is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department. Primary Responsibilities: Recruit, select, train, assign, schedule, coach, counsel and discipline associates Communicate job expectations; planning, monitoring, appraising and reviewing job contributions Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision. Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends Work closely with the Corporate Operations team to develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping Analyze process workflow, associate and space requirements and equipment layout; implement changes Ensure the warehouse operates at maximum efficiency, meeting or exceeding key performance indicators (KPIs) such as on-time delivery, accuracy, and inventory turnover. Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures, complying with legal regulations. Responsible for all department managers and supervisors, with review/approval responsibility for all operations associates Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints Work closely with the Corporate Operations Team to set and/or implement policies, procedures and systems and to follow through with implementation. Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses Analyze financial performance regularly, identifying areas for cost savings and efficiency improvements. Prepare and present financial reports, forecasts, and performance metrics to senior management. Communicate with safety department to ensure all processes remain compliant with OSHA and other governmental regulations Ensure all team members are properly trained in safety protocols, company policies, and best practices for warehouse management. Knowledge and Skill Requirements: Above average communication skills - orally and in written format Basic computer skills in the utilization of Microsoft Word, Outlook and Excel Experience with a WMS system Industry experience/knowledge The ability to provide administrative and professional leadership and direction to a department. Flexibility is required to work with a variety of circumstances, individuals, etc. Organization traits. Conflict management skills Ability to multitask Travel Intercompany Travel within Midwest locations Physical Demands: The physical demands and/or work environment described here are representative of those that must be met or will be encountered by the employee while performing the essential functions of this job. Sitting for long periods of time. Minor lifting of product. Occasional climbing, crouching, kneeling. Work Environment: The working conditions of this position reflect those of a standard warehouse environment to include: Working in close proximity to others Working with heavy machinery and products Moderate to high noise levels Tasks may require both indoor and outdoor work assignments May be subject to hot and cold temperatures inside the warehouse depending upon outside weather conditions Occasional manual labor Full-time position, typically Monday to Friday, with flexibility for occasional weekends or after-hours as needed. EEO STATEMENT Findlay Tall Timbers Distribution Center provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information or any other legally protected category.

Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat. A fan of lots of options in amazing fits? You've got it. Looking for some great accessories you won't find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the occasion, we've got styles for the whole family that'll have your crew looking good. Plus, there always deals waiting for you... 24 hours a day, seven days a week. Job Summary As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed. What You'll Do Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability. Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.) Manage store operations, systems, and technology while ensuring accountability. Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed. Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates. Ensure the team is always on track to exceed goals and provide best-in-class customer service. Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection. Come up with innovative ways to engage the community and build loyalty through events. Can step into a variety of roles on the sales floor, if needed. Who You Are Have 1-2 years of retail management experience with a similar scope. Passionately support our brand, customers, and teams. Stay up to date with current fashion trends and industry developments. Embrace teamwork, flexibility, and courtesy while executing tasks. Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills. Have scheduling flexibility, including nights, weekends and holidays. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Some Perks and Benefits Part-Time Competitive base pay and bonus programs Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell Entertainment, travel, fitness, and mobile technology discounts 401(k) plan with company matching donations Medical and Prescription coverage Full-Time Competitive base pay and bonus programs Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell Competitive Paid Time Off (PTO) plan, including paid holidays 401(k) plan with company matching donations Medical, dental, prescription, vision, and life insurance Entertainment, travel, fitness, and mobile technology discounts See our full list of benefits here Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Hourly Range: $17.75 - $22.30 At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

* Cosmetology or Barber License (Required)* APPLY NOW - TEXT: SUPERCUTS474 to 44000 Join Regis Corporation as a Salon Leader - Elevate your Leadership Journey! Have you ever envisioned yourself as a key player in salon management, contributing to a team's success and making a mark in the beauty industry? If you're passionate about leadership and ready to shape your career, Regis is excited to welcome you as our Salon Leader! The Salon Leader (SL) is essential to leading a great team. SL is responsible for leading the salon operations and team members, including modeling Regis' core values to be the best while serving our clients in a friendly, and professional way. Join our family of salons under Regis Corporation including the brands Cost Cutters, Holiday Hair, and Supercuts, and take the next step in your journey. Our salons are vibrant, trendy, and friendly environments where both customers and team members feel at home. What Sets Us Apart? Your creativity knows no limits, and neither should your paycheck. Join us and enjoy the opportunity to increase your earnings with walk-in customers, tips, and commissions. Your bi-weekly earnings will either be paid as straight commissions or hourly rate whichever is higher! You may have the opportunity to increase your commission percentage on a quarterly basis based on your productivity! Referral bonuses are offered for every friend and family member that joins you! Exceptional Benefits: Flexible schedules for a perfect work-life balance. Medical, Dental, Vision, 401(k), and Student Loan Repayment Assistance. Enjoy Paid Time Off and free ongoing technical education. Opportunities for career and skill growth, with a focus on your professional development. Fun, relaxed dress code - we welcome jeans and tennis shoes! Job Duties Recruit top talent, including interviewing, and hiring, to meet salon staffing requirements. Evaluate team member performance by consistently meeting, formulating, and documenting individual goals. Model quality services by consulting with clients and applying the appropriate service techniques. Recommend and participate in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events. Educate clients and team members about proper home hair care and recommend services and products to help the client maintain their hairstyle between salon visits. Model customer service best practices by leading and inspiring the team, ensuring each client's satisfaction, and building client loyalty. Provide customized consultations with each client, including stating the final price before the service begins. Complete all required salon leadership administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory control, on-boarding new team members, and scheduling appointments) promptly. Communicate effectively and positively with all clients, team members, leadership, and the corporate support team. Meet or exceed personal/salon productivity standards set by Regis. Protect the salon's assets, including emphasizing and enforcing cash handling procedures. Lead, train, and model all services offered at the salon. Maintain flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts. Attend all required technical training sessions. Join all virtual and in-person meetings as directed by leadership. Enforce and modeling Regis policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements). Required Knowledge, Skills, and Abilities (KSAs) Ability to lead the team and work as a team-player and/or independently. Marketing yourself, the salon, and the team in the community to increase your salon clientele. Modeling exceptional communication, organization, and problem-solving skills. Providing consistent and excellent customer service. Multi-tasking efficiently to complete and manage salon duties (including store meetings, scheduling, cash management, and reporting). Showing a willingness to learn new techniques and stay current with hair trends Leading through change and applying effective coaching abilities. Traveling to other salon locations as needed (i.e., temporary assignments). Maintaining full-time status and meeting the business demands. The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds), and/or standing for extended periods of time. Experience * Three (3) years of experience as a Stylist, preferred. * One (1) year of experience in a salon leadership role, preferred. Education Must maintain a valid cosmetology or barber's license. All SLs are required to complete assigned training as determined by Regis. *All Supercuts (SC) SLs must have received their Hair Stylist Academy (HSA) completion certificate. Work Location * The SL role is based at a Regis (Supercuts, Holiday Hair, or Cost Cutters) salon location. Regis Corporation is an Equal Employment Opportunity Employer and a Drug Free Workplace. N/A 82649 WAYNE, MI (82649)

Job Description Your next Adventure Awaits - Join the award winning Twin Peaks Team! We are searching for a passionate, competitive and experienced leader to continue driving current success! Our group is built on culture as results are generated from a team built from the ground up. As a General Manager for Twin Peaks, you will play a key role in the development of your team as you deliver exceptional guest experiences while driving sales growth, adhering to high operational standards all while maintaining elevated standards of quality and service. Key Responsibilities - Manage your leadership team, as well as both FOH and HOH operations focusing on elevated service Manage restaurant labor, controllable costs including weekly inventory, payroll and scheduling Hire, train and develop team members while creating a fun, upbeat and competitive culture built on retention Maintain our high level of safety and sanitation standards Generate sales increases through local store marketing Benefits - Competitive Salary with bonus based on performance vs budget Medical, dental and vision insurance 401K Paid time off Apply Today for the best job in the industry!

General Summary: This position is responsible for directing and coordinating the activities of the Operations, Environmental Remediation, Sales & Marketing, Estimating, Safety, and Mechanical Departments on a territory comprised of multiple divisions to obtain optimum efficiency and economy of operations and maximize profits. Positions reporting to this position: Senior Division Managers, Division Managers, Sales Managers, and others who supervise employees in the operations. Duties and Responsibilities Key responsibilities under Hulcher's Five Cornerstones included below: Take ownership of the Safety Program for each Division, including responsibility for: * Training * Coaching * Root Cause Analysis * Incident Investigation * Enforcement of Safety rules and procedures both in the shop and on jobs Responsible for Mechanical preventative Maintenance program for each Division, including: * Oversight * Training * Guidance * Monitor Compliance Accountability for the People Cornerstone including: * Staffing and Recruiting * Training and Cross Training * Ensure consistent management of people * Retention, including managing of time off programs including Stress Days * Responsible for Management of SDMs Responsible for Asset Utilization for each Division including: * Diversification * Awareness of and responding to Competition in your markets * Financial Growth and Profitability * Monitor utilization of every piece of equipment * Monitor and efficiently manager utilization of labor * Ensure proper staffing levels Appraise Quality and Image of facility * Division being operated at an acceptable level * Audit worthy at all times * Ensure quality of product is exceptional * Customer Satisfaction - Solicit and gain sincere feedback * Responsible completion, quality, and timely submission of daily updates Additional Duties and Responsibilities and additional detailed expectations: * Ensures quality service to customers is provided; endeavors to expand business opportunities through quality, efficiency and cost control efforts * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws * Determines and reviews staff requirements * Participates in recruiting, interviewing, hiring, and training employees * Appraises performance including RREs and PDPs and/or PIPs when appropriate * Rewards and disciplines employees * Addresses complaints and resolves problems for employees and customers * Reviews and/or conducts analysis in order to plan responses to market and customer needs * Determines and reviews goals/objectives of area of responsibility and individuals assigned in order to provide customers needs * Prepares, implements, and monitors proper allocation and scheduling of personnel in order to respond to customer/market needs in emergency and non-emergency basis * Coordinates with Safety, Human Resources, and other Departments; recommends changes and improvements * Maintains frequent contact with management staff and representatives * Ensures compliance with company policies and practices * Ensures implementation and compliance with philosophy of mechanical program * Directs sales activities through sales staff and marketing * Analyzes sales statistics to formulate strategy and to assist in promoting sales * Maintains frequent contact with customers to promote sales, solves problems, and determine satisfaction * Participates in short/long term market strategy development * Provides checks/balances to bid processing ensuring profitability and quality control * Assists in developing and use of budget/fiscal and inventory control programs that maximize cost control and goal attainment for the system * Evaluates performance of area of responsibility and subordinates * Ensures administrative requirements are completed in a timely manner * Mentors and assists in training of General Manager candidates and trainees * Plans/forecasts succession for all positions * Develops, promotes and executes developmental plans * Performs other incidental and related duties as required Requirements Requirements Educational Requirements: Requires bachelor's degree and/or 7 or more years of related administrative, training, operations, mechanical, safety and leadership experience. Required Certification/Licensure: Valid driver's license. Experience Requirements: 7 or more years of related administrative, training, operations, mechanical, and safety and leadership experience. Extensive knowledge and understanding of company systems and practices, railroad operations, wrecking, mechanical, hazardous materials or environmental services, and administrative systems. Physical Demands: The employee must occasionally lift and/or move up to 10 pounds and on rare occasion lift and/or move up to 25 pounds. Travel: Subject to long, irregular hours and 24-hour on-call availability. Must be able to travel 50% of the time. Driving for extended periods. On call 24/7 unless on scheduled for time off. Working Conditions: The GM works in an office environment, but is occasionally exposed to outside weather conditions, extreme cold, extreme heat, including wet and/or humid conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; risk of electrical shock; vibration; fumes or airborne particles, toxic or caustic chemicals, explosives, and risk of radiation. The noise level in the work environment is usually quiet (with exception to work done on-site). Position Interacts With (indicate internal and external contacts): This position interacts with a wide range of internal and external contacts including employees, customers, sub-contractors, vendors and suppliers of goods and services, government representatives and agencies

The General Car Sales Manager oversees all store operations management including sales, finance, inventory, pricing, and compliance. Achieve high customer service score (NPS), achieve sales & profitability targets, finalize purchase, trade-in, sales agreements etc., inventory management, including merchandising, vehicle pricing, manage the reconditioning process. Support Digital Retailing initiatives, including R2B, manage employee, consumer and vendor issues as needed, ensure ICC (Internal Audit Checklist) compliance, and maintain proper staffing levels, per corporate guidance. Meet and exceed sales targets, all channels, drive strong CRM metric accountability, assist in sales team training, and provide continuous coaching, assist in the management of the sales team, achieve KPI targets. Qualifications: High School Diploma or equivalent experience in Car Sales Management. Experience in auto dealership and car sales, experience in auto financing and car sales regulations, experience with auto lenders, previous supervision, or managerial experience with P&L responsibility. Manage and lead the Car Sales Team, knowledge of F&I processes, business acumen - identify business needs, knowledge of industry pricing tools and vehicle product knowledge (features and benefits). Effective management and leadership skills, strong problem-solving skills, strong communication and presentation skills, effectively interact with all levels of the organization. Computer literate, strong sales and F&I skills, self-motivated, goal oriented, excellent customer service skills. Must have a valid driver's license Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: 401K with company match Company Profit Sharing Full medical + HSA (optional) Career Growth with hands-on learning Fleet car when traveling (personal/business) 40% off any standard Hertz Rental (friends/family) Tuition Reimbursement

**Best People + Right Culture. These are the driving forces behind JE Dunn's success.** **By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.** **Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.** _JE Dunn's Advanced Facilities Group (AFG) combines Mission Critical, Advanced Industries, and Industrial & Manufacturing into one high-performing team focused on cutting-edge work to serve innovative clients on large Industrial & Manufacturing, Data Center, and Semiconductor projects. As part of the Advanced Facilities team, you'll work on some of the most advanced construction projects across the country, growing your career alongside our diverse team of industry professionals._ **Role Summary** The General Superintendent will develop and execute the project plan and oversee all aspects of assigned projects with significant complexity. This position will be responsible for managing the team, planning all construction sequencing and meeting project goals. All activities will be performed in support of the strategy, vision and values of JE Dunn. This General Superintendent role will be expected to travel and be on site full time for assigned Advanced Facilities Group mega projects in locations that are yet to be determined (anywhere in the United States). **Key Role Responsibilities - Core** _SUPERINTENDENT FAMILY - CORE_ + Leads all aspects of the company's safety culture and creates awareness by demonstrating commitment to an injury-free environment through individual actions and mentoring others. Investigates safety incidents and retrains staff and needed. + Provides management of subcontractors and organization of the overall job and workflow. + Manages and oversees company staff, subcontractors, suppliers and programs such as Safety, Quality and EEO for a small project or a major portion of a larger project. + Develops work plans for subcontractors and self-performed work. + Coordinates and manages the care, custody and control of the project site. + Leads various meetings including daily standup and weekly trade meetings. + Attends, manages and participates in appropriate progress and/or project OAC meetings. + Creates, manages, changes and implements the project's schedule as needed, in conjunction with the Project Manager. + May be responsible for tracking and monitoring project budget and costs by using the project management system's cost reports and data from the project manager. + Communicates key project information to owners, design team, governing authorities, subcontractors, suppliers and other departments. + Follows the project filing and documentation organization system as dictated for the project. Updates drawings, logs, diaries and inspection notebooks. + Approves and/or records unit cost information for weekly reports and completes daily reports, logs and tracking reports. + Evaluates progress on self-perform work and make adjustments as needed. + Manages material and equipment needs for the project. + Supports the MOC (Material and Other Costs) and DLSC (Dunn Logistics Service Center) procurement and approval processes. + Assists in the selection of the formwork, tools and equipment necessary to complete self-perform operations. + Manages timecard approval process to ensure reporting of accurate hours and proper cost codes. + Ensures quality compliance through use of specifications, setting quality standards, in-house QA/QC and outside resources. + Supports the project closeouts by supervising pre-punch activities and coordinating activities with the owner, architect and governing authorities. + Gains understanding of the project pursuit process and methodology. + Participates with the field operations leadership and the project team to put together a project pre plan; implements, monitors and adjusts as needed throughout the project lifecycle. + Partners with field leadership to establish field staffing for their assigned project. + Partners with project management to identify schedule and costs associated with project changes. + Participates in the negotiation process with the owner and architect to gain agreement for project changes. + Participates with the project team in preparation and presentation for all project review meetings, including the monthly review process and other key project meetings. + Participates in the project buy out meetings with subcontractors and vendors. + Understands and applies the terms and conditions of the owner and subcontractor contracts for the project. + Responsible for identifying and recruiting top talent. + Leads, supports and promotes a culture of diversity and inclusion within JE Dunn.Understands JE Dunn's policy of non-discrimination and ensures positive, proactive implementation throughout the organization. **Key Role Responsibilities - Additional Core** _GENERAL SUPERINTENDENT_ In addition, this position will be responsible for the following: + Manages the largest, most complex stand-alone and/or multiple complex projects from initial planning to completion. + Provides management and/or oversight to multiple projects and project teams. + Provides input, leads and executes company and regional key strategic initiatives. + Participates in the development of relevant company training content. Responsible for the selection and development of internal subject matter experts. + Effectively delivers leadership messages to multiple audiences both internally and externally. **Knowledge, Skills & Abilities** + Ability to perform work accurately and completely, and in a timely manner. + Communication skills, verbal and written (Advanced). + Ability to conduct effective presentations (Advanced). + Proficiency in MS Office (Intermediate). + Ability to apply fundamentals of the means and methods of construction management to projects. + Thorough knowledge of project processes and how each supports the successful completion of a project. + Ability to build relationships with team members that transcend a project. + Proficiency in project management and accounting software (Intermediate). + Proficiency in required JE Dunn construction technology (Advanced). + Proficiency in scheduling software (Intermediate). + Ability to apply Lean process and philosophy (Intermediate). + Knowledge of specific trades and scopes of work (Advanced). + Knowledge of self-perform and labor productivity (Advanced). + Ability to manage budgets, maximize profitability and generate future work through building relationships (Advanced). + Knowledge of organizational structure and available resources. + Ability to understand document changes and impact to the project schedule. + Knowledge of layout skill (Advanced). + Knowledge of crane flagging and rigging (Advanced). + Knowledge of productivity rates and cost management skills (Intermediate). + Ability to build relationships and collaborate within a team, internally and externally. **Education** + Bachelor's degree in construction management, engineering or related field (Preferred). + In lieu of the above requirements, equivalent relevant experience will be considered. **Experience** + 12+ years construction experience. + 10+ years field supervision experience. + Experience leading Lean principles on projects (Preferred). + Experience working on large, high tech construction projects (data centers, semiconductor, industrial/manufacturing, etc.) (Preferred). **Working Environment** + Valid and unrestricted drivers license required **Benefits Information** The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details. Click here for benefits details. (************************************************************************************ This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled. _JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace._ **_JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to_** **_accommodations@jedunn.com_** _JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails._ **Why People Work Here** At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them **Building on our rich history,** our employee **owners are shaping the future** of JE Dunn. In our team-focused environment **we do life together** and are generously **rewarded for our efforts** **About JE Dunn** For more information on who we are, clickhere. (*********************************** **EEO NOTICES** Know Your Rights: Workplace Discrimination is Illegal (*********************************************************************************************** California Privacy Policy **E-Verify** JE Dunn participates in the Electronic Employment Eligibility Verification Program. E-Verify Participation (English and Spanish) (******************************************************************************************** Right to Work (English) Right to Work (Spanish) (***************************************************************************************************************************** **Nearest Major Market:** Kansas City

Job Description Joining TÜV Rheinland means working for one of the world's leading testing, inspection, and certification service providers with more than 25,000 employees globally. Our employees are our most important asset. That is why we invest in their development and offer competitive pay, multiple health insurance plan options, and a 401(k) with up to 6% company match. At the same time, we live an international, team-oriented culture characterized by respect, collegiality and openness. This enables our employees to develop their potential, apply new knowledge and methods directly - and plan a long-term career with real opportunities for advancement. Summary: The Regional Segment Manager will play a pivotal role in establishing our new presence at Phoenix, Arizona. This role requires a blend of technical expertise, strategic planning, business acumen, and leadership skills. The ideal candidate will be responsible for planning, procuring, and setting up a state-of-the-art laboratory for battery testing and automated driving technologies. This individual will also build and lead a team of experts while collaborating closely with our technical teams in other regions. Responsibilities & Duties: Establish Laboratory Operations: Plan and oversee the setup of a comprehensive test site focused on battery testing and autonomous driving. Procure necessary equipment, technologies, and supplies to ensure the lab is fully operational. Team Development: Build and manage a team of skilled professionals with expertise in battery testing, autonomous systems, and related technologies. Foster a collaborative and innovative environment within the team. Collaboration: Act as the primary contact between the new lab and our experts in Germany. Collaborate with German teams to align lab strategies, methodologies, and technologies. Develop and strengthen cooperation with potential local partners Project Management: Develop and manage project timelines, budgets, and resources to ensure timely and successful lab establishment. Monitor and report on the progress of lab setup and operational readiness. Support and Training: Organize training programs for the newly formed team to develop their skills and enhance lab capabilities. Ensure ongoing support and integration of best practices from existing laboratories. Business Development: Contribute to building, developing, and retaining a strong local customer base to ensure utilization of the newly built lab. Qualifications: Master's degree in Mechanical Engineering, Electrical Engineering, or a related field. A minimum of 5 years of experience in a technical leadership role, preferably within battery technology or automated driving and/or dynamic vehicle testing/driving. Proven experience in setting up labs and managing projects from conception to execution. Strong knowledge of battery testing methodologies, including performance testing, cycle life testing, and safety standards. Familiarity with automated driving technologies and standards, such as sensor integration, vehicle dynamics, and software validation. Ability to work independently and collaboratively across various teams and regions Experience in managing multiple projects simultaneously, including budget management, resource allocation, and timeline adherence. Excellent written and verbal communication skills, with the ability to present technical information clearly to diverse audiences. Proven track record of building and leading high-performing technical teams, with experience in mentoring and developing talent. Besides the above listed job duties, special assignments have to be carried out based on the instructions of the direct superior. Those special assignments are usually connected to above listed activities, or those assignments are a result of Company policy. TUV Rheinland North America EEO Statement As a global business, TUV Rheinland North America relies on diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensures nondiscrimination in all programs and activities in accordance with Title VI and VII of the Civil rights Act of 1964. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. TUV Rheinland North America is proud to be an Equal Employment Opportunity/ Affirmative Action Employer/ Federal Contractor desiring priority referrals of all protected veterans for job openings.

Essential Duties: The primary focus of the General Supervisor is to direct and oversee production activities by working closely with Production Supervisors and staff in the corrugator, printing, and shipping departments. This includes discussing objectives, resolving operational issues, and ensuring alignment with plant policies and goals related to safety, quality, yield, and productivity. The role also coordinates with operations and manufacturing leadership to implement strategies and conducts scheduling meetings with sales teams to support production. The General Supervisor will cover supervisor absences (e.g. vacations) as needed. The General Supervisor fosters a positive labor-management environment through regular communication, timely resolution of disagreements, and on-floor engagement to maintain high morale. Responsibilities include training and coaching Production Supervisors, monitoring performance, ensuring proper use of materials and equipment, and maintaining food safety standards. This position involves managing resources, completing reports, providing leadership coverage when needed, and planning for future growth through capital improvements and workforce development. Qualifications / Educational Requirements: A high school diploma or GED is required. A bachelor's degree in a technical field or business management is preferred. Candidates should have either 2 years of manufacturing management experience with a degree or 5 years of manufacturing management experience without a degree. Candidates should have 3-5 years of experience as a Production Supervisor in a high-speed manufacturing environment with responsibility for safety, quality, and productivity. Additionally, at least 1 year of experience working with payroll and scheduling programs is required. Strong leadership abilities, excellent interpersonal and communication skills (both written and verbal), and good people management skills are essential. Candidates should also possess basic math skills and demonstrate the ability to foster a positive, productive work environment. Physical Demands: * Ability to stand and walk for extended periods on the production floor. * Frequent bending, squatting, and reaching to observe operations and equipment. * Occasional lifting or moving of materials and objects up to 25-50 Ibs. * Ability to climb stairs and access elevated platforms as needed. * Able to inspect products, read reports, and monitor equipment. * Manual handling of documents, using computer systems, and operating basic tools. * Exposure to manufacturing conditions including noise, heights, and temperature. * Required PPE such as safety glasses, hearing protection, and safety shoes. Preferred Skills: Preferred qualifications include knowledge of lean manufacturing techniques and problem-solving tools such as 5-Whys and fishbone diagrams. Training in managing people and labor relations, proficiency in Microsoft Office, and skills in personnel development, including coaching and training techniques, are highly desirable. Experience in the paper industry, preferably in a corrugating environment, is strongly preferred (minimum of 2 years). Familiarity with good manufacturing practices is also preferred. Compensation and Benefits: In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, company matching 401(k) and pension. Green Bay Packaging benefits may vary by position or division. Company Overview: Started in 1933, Green Bay Packaging Inc. is a family owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement. For more information about Green Bay Packaging Inc., visit gbp.com.

Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!

Job DescriptionDescription: We are seeking a dynamic District Manager (DM) to serve as a key liaison between Stellantis Corporation and its Chrysler, Dodge, Jeep, and Ram dealership network. In this role, you will manage a virtual territory of approximately 30 dealerships, ensuring excellence in sales, service, parts, and customer experience. Location: Plymouth, MI (Hybrid: 2 days remote, 3 days in-office) Travel Requirement: Minimal, with occasional dealer visits or conferences Key Responsibilities Build strong relationships with Dealer Principals, General Managers, and department leaders (Sales, Service, and Parts). Support dealerships in managing vehicle inventory to align with sales and market share goals. Guide dealers in monthly go-to-market strategies and incentive programs to drive performance. Conduct quarterly Minimum Sales Requirement (MSR) reviews to assess and enhance dealership performance. Analyze Sales Satisfaction Index (SSI) and Customer Satisfaction Index (CSI) scores, identifying opportunities for improvement. Promote Mopar parts, accessories, and service contracts to increase loyalty and revenue. Ensure dealer participation in national marketing campaigns and corporate initiatives. Assist with warranty claims, customer service cases, and buy-back escalations. Keep dealerships informed and engaged with promotions, programs, and incentives. Requirements: Who We're Looking For This role is ideal for individuals passionate about the automotive industry or those looking for an entry-level role in the career field. Ideal candidates include: Graduates with a bachelor's degree in any major. Early career automotive enthusiasts. Qualifications & Skills Proficiency in Microsoft Office (PowerPoint, Excel, Teams, Email, Web). Strong organizational skills and keen attention to detail. Effective relationship-building and communication skills (written & verbal). Ability to thrive in a fast-paced, customer-focused environment. A sense of urgency and proactive problem-solving skills.

Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!

The Co-Manager manages the day-to-day operation of the store as a Manager On-Duty in conjunction with the management team members to maximize sales and customer service and oversees the execution of the Merchandising plan to maintain compliance and store standards. Roles and Responsibilities * Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all Company policy and guidelines * Operates the store as the Manager On Duty in conjunction with the management team. * Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management. * Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion. * Maintains category merchandising and cleanliness and ensures operational efficiency. * Trains and develops Associates and Leads. * Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings. * Drops off bank deposit and pick up change order as needed * Picks up café grocery supplies (milk, baked goods, etc.) as needed * Consults with the General Manager on associate performance * Performs other duties as assigned. Scheduling Requirements * All managers follow the 3 or 4 Manager Rotation schedule, depending on the number of managers in the store. * All managers must have open availability and be able to work opening shifts, closing shifts, or other shifts as needed, OR have availability approved by District Manager if open availability is not possible. * All managers are Full Time and may work up to 45 hours per week. Core Competencies * Interpersonal Skills * Team Management and Development * Action Orientation * Strong verbal and written communication skills Qualifications and Education Requirements * 21 years of age or older * High school diploma or equivalent, some college preferred * Previous experience in a supervisor role * Successful completion of all required background screenings Preferred Skills * Computer and cash register skills Physical and Environmental Requirements * Must be able to stand and walk for extended periods of time * Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities * Must be able to lift or team lift objects up to 50 lbs., with or without assistance * Must be able to communicate using speech, sight, and sound with or without an assistive device * Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job

Job Description Job Title: MotorClothes/Merchandise Manager Department: MotorClothes/Merchandise Supervisor: General Manager Summary Description Manages employees and operations of the MotorClothes/Merchandise Department. Coordinates sales promotions and advertising. Key Result Areas MotorClothes/Merchandise Department Operations Management Customer Service Promotions Premium Customer Experience and customer retention Productivity of department staff Sales and margins Duties and Responsibilities 1) MotorClothes/Merchandise Department Operations Set-up and maintain a smooth running, efficient, appealing retail environment for the MotorClothes/Merchandise department. Ensure MotorClothes/Merchandise personnel are well trained and available when needed. Review all stock orders to ensure a fast-moving balanced inventory of MotorClothes/Merchandise. Coordinate orders with P&A manager. Maintain sufficient quantities of stock to support demand and acceptable inventory turn ratio. Follow open to buy suggestions of Dave Goldfarb and Director. Follow procedures for ordering, receiving, logging into inventory, displaying, selling and restocking all merchandise. Attend dealer show semi-annually. Purchase product assortments, gauge stock movement, and devise promotions, when necessary. Design displays for merchandise, which are appealing to customers. Make effective use of: Fixtures, Wall Displays, Show Cases, Glass Cubes & Towers, Mannequins, Window Displays Ensure employees keep all merchandise and displays clean, well dusted, and appealing to customers. Regulate seasonal promotions (i.e. holiday display themes, fashion shows, special events, etc.) and coordinate them with other departments. Assist staff when needed. Become familiar and efficient with all phases of the computer systems required for MotorClothes/Merchandise management, including generating and reviewing inventory reports. Supervise and maintain an accurate up-to-date inventory management & control system. Complete markdowns as recommended by David Goldfarb, the MotorClothes/Merchandise Director and Harley-Davidson. Keep 12-month non-moving inventory at industry benchmarks. 2) Management Employ sound management practices to ensure MotorClothes/Merchandise department contributes acceptable levels of gross & net profit. Hiring, training, motivating, counseling and monitoring the performance of all MotorClothes/Merchandise staff. Maximize return on investment of MotorClothes/Merchandise inventory. Grow the volume of MotorClothes/Merchandise sales. Maintain budgeted revenue and expense objectives. Develop advertising sales, and promotional campaigns for merchandise with the MotorClothes/Merchandise Director and the Marketing Director. Communicate regularly with the Harley-Davidson Motor Company regarding: Policies, Product Availability, Product Style Options, New/Future Product line Studies Benchmark other retailers to determine “best practice” standards. Organize and stage fashion shows and other events to sell merchandise. Provide reports to Dealer Principal, General Manager, or MotorClothes/Merchandise Director as requested. Complete daily, weekly, monthly, semi-annually and annual tasks. Develop monthly and annual objectives for the department in collaboration with Dealer Principal, General Manager or MotorClothes/Merchandise Director. Attend training sessions (Harley-Davidson University, Trainers, etc.) to keep current with merchandising trends & inventory control issues. 3) Customer Service Provide excellent customer service to all of the dealership's customers whether internal or external. Greet customers immediately, in a courteous and friendly manner. Possess the ability to work with several customers at one time while maintaining individual customer satisfaction. Handle telephone transactions quickly, and courteously. Point out any sales, specials, or new merchandise to customers. Assist customers with their selection of merchandise and offer additional product that compliments the purchase. Follow the Premium Checkout Process when invoicing. Accept cash & credit card payments for merchandise purchases. Keep cash register accurate. Notify customers when special orders or back-ordered items are received. Handle customer complaints according to dealership policy, showing empathy and a positive attitude, and demonstrate our commitment to “make things right”, as specifically directed by the MotorClothes/Merchandise Manager. Follow the Ticket to Ride process for customers purchasing bikes. Make introductions to other departments to ensure cross selling of motorcycles, Parts and Accessories, Financing, Insurance Products and Services, Warranties and Service Plans. Attend training sessions as requested by the Dealer Principal, General Manager and MotorClothes/Merchandise Director. Stay up to date on all required HDU courses. Selling the fun and excitement of Harley-Davidson to customers. 4) Promotions Work with the Marketing Director, MotorClothes/Merchandise Director, and Event Coordinator to assist planning and executing exceptional promotions to bring both new and existing customers into the dealership on a regular basis. Coordinate promotions with other departments to maximize return on promotions spending. 5) Other Duties As assigned. Supervisory Responsibilities Establish departmental work schedule, balancing the workloads of all employees. Establish job assignments and sales quotas for all MotorClothes/Merchandise personnel within their skill level. Ensure all policies and procedures for MotorClothes/Merchandise department are followed. Manage employee performance (evaluate and council). Recruit, interview, hire, and terminate MotorClothes/Merchandise employees with General Manager and Human Resource Director. Maintain records of all disciplinary action. Maintain records of all employee performance reviews. Provide training for all MotorClothes/Merchandise employees: Harley-Davidson University Programs, Dealer Shows & Expos, RPM training, Field training. Commitments Treat all employees and customers fairly, courteously, and with dignity. Model superior customer service behavior for all MotorClothes/Merchandise personnel by maintaining positive relationships with customers, employees, MotorClothes/Merchandise Director, General Manager and Dealer Principal. Be prompt and available for flexible scheduling. Be honest and fair in all business dealings. Demonstrate an interest in growing the MotorClothes/Merchandise business and exceeding goals on a regular basis. Demonstrate professionalism with customers, employees, and in providing customer service. Review all RPM training, HDU, and attend training sessions to keep current in MotorClothes/Merchandise. Accept direction and follow instruction from Dealer Principal, General Manager, and MotorClothes/Merchandise Director. Work well with others. Qualifications & Job Requirements Strong leadership skills. Strong sales and sales management skills. Experience with retail sales and inventory management. Previous experience in developing and coaching a high performance sales team. Prefer knowledge and experience with servicing of Harley-Davidson General Merchandise, and other products sold by the dealership, or the demonstrated ability to quickly learn them. Experience with Point-of-Sale and Parts & Service management computer software or the ability to quickly learn due to general knowledge & experience with computers. Physical Demands Requires the use of both hands. Frequently required to bend, stoop, crouch, reach, handle tools and lift 50lbs of material. Requires standing and/or walking for extended periods of time. Working Conditions Normally indoors, however, some outdoor work is required during open houses or other events. The noise level in the work environment can be loud. Occasionally exposed to exhaust fumes or other airborne particles.