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Partner Operations Manager, Prime Video, Partner Operations Management
Amazon 4.7
General manager job in Culver City, CA
How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us!
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.
We are searching for a Partner Operations Manager who can hold a leadership position in building strategic partnership with world-renowned studios, oversee global content publication, be passionate about processes and innovation, and navigate in a complex environment with both business and technical aspects. This role demands a high capacity to Learn and Be Curious, Invent and Simplify, Bias for Action, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers.
In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon, external executive teams, and technical teams from both sides. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, please consider this role on the Prime Video Partner Operations Team.
Key job responsibilities
- Own partner performance metrics, hold partners accountable to Amazon delivery specifications, and continue to raise the bar on partner performance
- Build strategic partner relationships with partner executive teams, consistently leaving it better than you found it
- Contribute to defining product value propositions, advantages, and limitations
- Be engaged in product development with our product managers and our engineering teams, ensuring operator use cases are correctly represented
- Driving operational efficiency by continually refining operational processes and influencing product/engineering teams to enable automation
A day in the life
Drive innovation in delivery capabilities and product adoption by influencing and partnering with engineering, product, and tech teams
Drive partner adoption of the digital supply chain road map, gain alignment across multiple key stakeholders, and execute on goals
Design workflow strategies for accelerated content delivery in multiple languages and formats, while simplifying and eliminating redundant practices
Streamline business and technology solutions that strengthen our partnerships while advancing our services
Work effectively in a team environment and cross-functionally with Prime Video Catalog technology teams, engineers, Business Teams, Analytics, and Product
About the team
Our mission is to make Prime Video the streaming provider of choice for customers and content providers. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.
Basic Qualifications
- Bachelor's degree, or experience in a relevant field
- Experience Experienced with end-to-end ownership of major project deliverables
- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
- Experience leading cross-functional teams to deliver products and projects on tight deadlines
- Experience coordinating complex products with stringent technical requirements, development cycles and schedules
- - - Must be able to think creatively, deal with ambiguity, and manage changing and competing priorities
- - - Experience managing, analyzing, presenting, and communicating relevant results to senior management
Preferred Qualifications
- Experience in Digital Supply Chain, Account Management, Partner Management, Operational Management, or Business Development within large global organizations
- Demonstrated ability to work cross-functionally with engineering, design, and marketing/business counterparts to deliver online products/services
- Advanced skills and experience with Excel and Access, or similar database
- Ability to understand customers and their behavior in order to drive new feature development
- Exceptional interpersonal and communication skills, including effective writing and speaking skills
- Advanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and executives as required
- Broad commercial awareness developed in a fast-moving environment
- Be self-driven, and show ability to deliver on ambiguous projects with incomplete or imperfect data
- Master's degree
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,300/year in our lowest geographic market up to $154,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$72.3k-154.6k yearly 5d ago
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Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
General manager job in Los Angeles, CA
We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
+ Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
+ Develop and oversee functional designs and manage hand-offs with technical development teams.
+ Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
+ Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
+ Act as the primary SAP Supply Chain capability contact and support project governance.
+ Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
+ Contribute to business development, proposal submissions, and client presentations.
+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
+ Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
+ Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
+ You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
+ You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
+ You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
+ You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
+ You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$141.1k-311.2k yearly 5d ago
Senior Area Manager, Community - USA West
Arc'Teryx Limited
General manager job in Los Angeles, CA
Your Opportunity at ARC'TERYX:
As the Senior Area Manager, Community for USA West, you lead the Arc'teryx community strategy across key markets including Seattle, Portland, Los Angeles, and San Francisco and Pacific outdoor hubs. You will design initiatives that authentically engage and grow our community, ensuring Arc'teryx continues to inspire, innovate, and lead across these diverse urban and outdoor-oriented hubs.
While you set the vision and direction, you will also serve as a mentor and people leader to your team; enabling them to deliver best-in-class experiences through Academy Light activations, new store openings, metropolitan endemic events, the Retail Academy Prep Series, and athlete/guide partnerships. This role blends strategic oversight, team leadership, and operational excellence, while fostering strong relationships with athletes, guides, pro partners, local ambassadors, and grassroots communities.
This role can be hired remote. Business operations occur on PST time zone. Travel to each market is required.
Meet Your Future Team:
We bring Arc'teryx to life across North America through snow, climb, and trail experiences, from Academies and field marketing to community events and mountain town partnerships. Our team drives impact through sponsorships, product testing, seeding, and new store openings, while championing circularity with ReBird™. United by a love of the outdoors, we create connections that inspire exploration and community.
If you were in the Senior Area Manager, Community - USA West role now, here are some of the core activities you would be doing: Strategic Leadership
Designing and implementing the USA East community strategy, aligned with North American priorities, while tailoring initiatives to resonate authentically in urban markets
Focusing efforts on New York and Boston, while identifying opportunities for expansion in other East Coast cities
Position USA East as a flagship community region, piloting new concepts and setting a high standard for engagement
Leveraging insights, trends, and opportunities to evolve strategy and deliver measurable growth
Conducting bi-monthly market travel across assigned regions to support store visits, community events, Academy or brand activations, ambassador engagement, and regional athlete meetings
Event & Experience Leadership
Overseeing the vision and execution of Academy Light experiences, ensuring high-quality, inclusive learning opportunities that build deep community connection
Leading new store opening activations, developing event strategies that celebrate local communities and drive brand presence
In partnership with the Sponsorships and Partnerships teams, directing the planning and delivery of select mountain town endemic events that honor the roots of our community and strengthen loyalty in core outdoor hubs
Partnering with the Brand Experience, GTM, Retail Leadership and Field Marketing teams to lead the Retail Academy Prep Series, ensuring retail staff are prepared and inspired to activate community experiences with excellence
Relationship & Partnership Management
Building, nurturing, and activating relationships with regional athletes, guides, pro partners, and ambassadors, ensuring their voices are integrated into community activations
Managing the Core Community Ambassador program in East Coast markets, empowering grassroots connections
Collaborating with store teams, marketing, and brand partners to align on community goals and amplify impact
Media & Amplification
Managing paid media budgets for community initiatives, ensuring efficient spend and maximized ROI
Partnering with content and brand teams to create compelling storytelling that amplifies events and extends reach
People Leadership & Team Development
Leading, coaching, and developing the Area Community Specialist and Coordinator, providing mentorship, feedback, and growth opportunities
Fostering a culture of accountability, collaboration, and innovation within the US East community team, ambassador, regional athletes and retail leaders
Acting as a role model and culture carrier, embodying Arc'teryx values in leadership and decision-making
Measurement & Reporting
Defining and reporting on community KPIs: attendance, engagement, amplification, sentiment
Providing insights and recommendations to continuously improve strategy, execution, and impact
Sharing success stories and learnings across the broader North American team
Here are some of the things you could be working on in the future:
Develop regional event and partnership calendars to support Brand investments
Manage national ambassador and seeding framework
Quarterly community performance reports
Project ownership of Academy Light experiences in the US East region
Deliver data as part of a scorecard process to support brand expansion into new markets
Are you our next Senior Area Manager, Community - US East role?
You have a bachelor's degree in Marketing, Communications, Business or a related field
You have 8+ years of experience in community management, brand marketing, or event strategy, with proven expertise in building large-scale community programs
You have a strong background in event leadership, from concept through to execution and measurement
You have demonstrated success in managing and developing people in high-performance environments
You have experience with ambassador, athlete, or influencer relationship management
You are proficient in budget management, paid media allocation, and ROI analysis
You are excellent communication, storytelling, and cross-functional leadership skills
You have a deep understanding of the outdoor and mountain town community landscape in Canada
You have a passion for the outdoors, sustainability, and the Arc'teryx ethos
$124,000 - $155,000 a year
A reasonable estimate of the pay range is USD$124,000 - USD$155,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience.
Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.
Equal Opportunity
Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there's always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
#J-18808-Ljbffr
$124k-155k yearly 4d ago
Division Manager, Legal Support Services - Growth & Ops
Imedx, Inc. 3.7
General manager job in Glendale, CA
A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply.
#J-18808-Ljbffr
$114k-158k yearly est. 3d ago
Customer Service Manager
GSM-Xanh SM
General manager job in Los Angeles, CA
Xanh SM is a leading electric vehicle (EV) and sustainable mobility solutions provider headquartered in Vietnam. With a mission to redefine urban transportation, we have successfully expanded into the U.S. market and are now preparing to launch operations globally.
Join us in shaping the future of sustainable mobility.
1. Job Description
Oversee nationwide Customer Service & Driver Support operations, ensuring service excellence and optimal operational performance.
Key Responsibilities
Develop and execute customer service strategies and operational plans aligned with company objectives.
Assign performance KPIs to teams and individual members.
Manage all customer service and driver support activities across the country to achieve operational and service KPIs.
Coordinate and optimize staffing, scheduling, and resource allocation to enhance efficiency.
Identify incidents and collaborate with cross‑functional teams to resolve customer and driver-related issues.
Monitor performance metrics and propose improvement initiatives.
Plan and implement training programs to enhance team expertise and service quality.
Develop and standardize operational workflows and customer service guidelines.
Coach and mentor team members to ensure adherence to operational standards and system requirements.
Research, evaluate, and recommend enhancements for Call Center and CRM systems to support customer service operations.
2. Requirements
Bachelor's degree or higher.
Preferred majors: Economics, Marketing, Tourism, Business Administration, or related fields.
Minimum 3 years of managerial experience in Customer Service, Driver Support, or Service Operations.
Proven experience managing teams of 30+ members.
Strong preference for candidates with experience in Call Centers, Customer Support, or operations within traditional taxi companies or ride‑hailing platforms.
$52k-99k yearly est. 5d ago
Sr Manager, Operation and Business Configuration (Sr Manager I)
Caloptima 4.6
General manager job in Orange, CA
CalOptima CalOptima Health is seeking a highly motivated Sr Manager, Operation and Business Configuration (Sr Manager I) to join our team. The Sr Manager I for Operation and Business Configuration will function as a primary point of contact for the claims analytical support unit which consists of data analytics, process improvement and claims clearinghouse vendor oversight. The incumbent will collaborate with leadership on the development and implementation of analytical tools to identify department trends and will manage dedicated resources for the day‐to‐day operations to carry out the strategic and tactical execution of CalOptima Health business operations, ensuring compliance with business rules and government regulations.
Position Information:
Department: Claims Administration
Salary Grade: 316 ‐ $120,881 ‐ $193,410 ($58.12 ‐ $92.9856)
Work Arrangement: Partial Telework
**This position is eligible for telework in California.**
Duties & Responsibilities:
40% ‐ Leadership Functions
Cultivates and promotes a mission‐driven culture of high‐quality performance, with a member focus on customer service, consistency, dignity and accountability.
Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short‐ and long‐term goals/priorities for the department.
Hires, manages, trains, reviews and sets goals for the department and staff.
Provides an environment that engages staff to fully participate in the overall department functions and workload balancing strategies.
Develops and implements corrective action plans and trains staff as needed.
Establishes and manages teams to a set of standards and governance to improve performance and support effective development and outputs.
Provides management oversight and direction to Data Analysts Business team and serves as a liaison with internal and external entities such as Clearinghouse and health networks to ensure claims and authorization data load integrity.
Provides management oversight and direction to the Clearinghouse Data Analyst team for intake requirements, analysis, conducting clearinghouse user acceptance testing and identifies impacts to systems and processes.
Tracks and trends teams performances by way of dashboards, monitoring day‐to‐day activities of each claim operational areas, claims operational vendors and all clearinghouses.
Represents Claims department and participates in regulatory audit presentations and demonstrations and conducts follow up remediation action items from the audit as needed.
Works collaboratively with the Office of Compliance, Information Technology (IT), claims vendors and internal business teams on regulatory changes impacting claims adjudication and data integrity.
Manages all claims vendor contract or scope of work (SOW) renewals and takes the lead for any request for proposal projects.
Participates in CalOptima Health's enterprise projects impacting claims or operational payments and procedures/policies.
Conducts claims presentation to staff, senior level leadership and CalOptima Health network providers.
Maintains quality goals and production level within the department by collaborating with Claims department leadership teams and ensures that performance goals are consistently met and/or exceeded.
Anticipates future demands of initiatives, strategic plans and regulatory updates and design/implement solutions to meet these needs.
35% ‐ Program Oversight
Ensures compliance with applicable internal policies and procedures and external state and federal regulations for multiple product lines (Medi‐Cal, Medicare, Commercial (Covered California) and Program of All‐Inclusive Care for the Elderly (PACE). Ensures overall claims adjudication is in accordance with the California Department of Managed Health Care (DMHC), California Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS) health plan regulatory requirements and guidelines.
Intakes and reviews All Plan Letters (APL), CMS bulletins and regulatory guidance; oversees the development, timely and accurate implementation and publication/posting of claims‐related regulatory requirements and reporting.
Serves as the primary point of contact to answer questions related to system configuration business rules, various claim adjudication issues and resolves complex claims or benefit adjudication issues for department staff as well as other internal customers; responsible for the identification and resolution of provider claim issues including support of provider education and customer service staff in communications back to providers.
Reviews and maintains department policies and procedures, recommends changes for more efficient operations, drafts new policies and procedures for director's review, communicates changes and updates to staff when appropriate.
Stays current with regulatory guidelines impacting essential functions and data requirements.
20% ‐ Technical Operations
Develops the claims data standards and deploys automation tools to obtain and process claims data from different sources. Constructs datasets to analyze, inform, identify trends and support stakeholder decision‐making.
Identifies claims transaction inconsistencies, as well as implementation of controls and changes to systems and policies that support claims adjudication, thereby minimizing incorrect claims payment.
Manages activities/service requests with Facets configuration, IT and EDI teams to scope, prioritize, and implement requirement changes.
Manages and intakes all program implementation impacting Facets and systems supporting the Claims, Grievance and Appeals Resolution Services (GARS)/Provider Dispute Resolution (PDR) and Customer Service operations.
5% ‐ Other
Completes other projects and duties as assigned.
Minimum Qualifications:
Bachelor's degree in health information management, business administration, health administration or related field PLUS 5 years of experience in information technology business experience implementing claims adjudication programs and projects in a health plan setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
5 years of management/leadership experience that manages claims operation from intake to output of the claims payment required.
5 years of experience utilizing Microsoft technologies required.
Preferred Qualifications:
N/A
Required Licensure / Certifications:
N/A
Knowledge & Abilities:
Develop rapport and establish and maintain effective working relationships with CalOptima Health's leade
$120.9k-193.4k yearly 2d ago
Area Director of Finance
Hispanic Alliance for Career Enhancement 4.0
General manager job in Culver City, CA
The Shay, part of Destination by Hyatt & Andaz West Hollywood
We are seeking a seasoned and strategic Area Director of Finance to lead the financial operations for The Shay and Andaz West Hollywood. This role serves as a key business partner to the Hotel GeneralManagers, providing financial leadership, operational insight, and disciplined execution to drive strong performance across two distinct hotels.
The Area Director of Finance is both a strategic advisor and a hands‑on leader‑responsible for ensuring accurate financial reporting, strong internal controls, and meaningful financial analysis that supports day‑to‑day decision‑making and long‑term planning. This leader plays a critical role in guiding hotel leadership teams, developing finance talent, and ensuring financial clarity across all areas of the operation.
This position reports directly to the Hotel GeneralManagers.
Key Responsibilities Financial Leadership & Reporting
Oversee all accounting and finance functions for both hotels, ensuring timely, accurate, and compliant financial reporting.
Prepare and review all monthly and annual financial statements. Lead variance analysis and partner with department leaders on corrective actions.
Lead annual budgeting, forecasting, capital planning, and cash management process.
Complete the year‑end close and audit process, including review and approval of reconciliations, audit work papers, and final audited statements.
Provide clear, actionable financial insights to hotel leadership to support operational and strategic decisions.
Internal Controls & Risk Management
Ensures adherence to Hyatt Management Agreement (HMA) terms and all required reporting obligations.
Maintain strong internal controls, policies, and procedures, including segregation of duties.
Manage SOX compliance for both hotels.
Monitor industry trends, regulatory changes, and business conditions to support informed decision‑making and risk mitigation.
Operational Leadership
Lead, mentor, and develop the finance teams at both hotels, providing direction, training, and performance feedback.
Support the development of future leaders across all departments by improving financial understanding and accountability.
Empower operational leaders with financial tools and insights to drive results.
Oversee information technology and purchasing functions, with a solid understanding of hotel operations and back‑of‑house processes.
Foster an environment that is adaptable, collaborative, and receptive to change.
Business Partner
Partner closely with Hotel GeneralManagers and department leaders to drive cost efficiency and revenue optimization without compromising service or culture.
Maintain strong relationships with ownership representatives and key stakeholders, ensuring timely communication and delivery of financial reporting.
Bring a growth mindset to the role, challenging assumptions and identifying opportunities to create value across both hotels.
Hyatt colleagues work in an environment that demands strong leadership and accountability while offering meaningful opportunities for growth and impact. This role is ideal for a finance leader who wants to be deeply involved in hotel operations and contribute at a strategic level across two unique and high‑profile hotels.
The salary range for this position is $128,200 - $163,400. This is the pay range The Shay and Andaz West Hollywood reasonably expect to pay for this role. Individual compensation decisions will be based on experience, education, and business needs.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Minimum 6 years of progressive Hotel Finance leadership experience.
Degree in Accounting, Finance, Hospitality, Business, or related field preferred.
Prove ability to partner with hotel leadership and ownership in a business advisory capacity.
Strong leadership presence with the ability to coach, develop, and retain high‑performing teams.
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
Proficiency in Hyatt accounting tools and Microsoft Office products.
Clear, concise written and verbal communication skills in English.
#J-18808-Ljbffr
$128.2k-163.4k yearly 2d ago
Visionary District Leader - Student-Centered
Cosa 4.1
General manager job in Glendale, CA
A small rural school district in California is looking for a Superintendent who values collaboration and community engagement. The ideal candidate will lead a team focused on student success and support school and community partnerships. This role requires strong leadership skills, a commitment to transparency, and the ability to build relationships. A candidate must hold or be in the process of obtaining an Oregon administrator license. The salary range is competitive at $130,000 to $150,000 annually, complemented with benefits.
#J-18808-Ljbffr
$130k-150k yearly 2d ago
Restaurant District Manager
Andreoni Recruiting Consultants
General manager job in Los Angeles, CA
About the Job We are searching for a talented restaurant district manager for Los Angeles, CA! Must have prior experience managing 5 plus full serve locations. Job Description of Restaurant District Manager:
Takes responsibility for growth & development by setting goals and leading his/her team.
Seeks out knowledge without direction and has an entrepreneurial spirit.
Maintains great energy and a positive image for guests and staff.
Role model of standards and behaviors consistent with the company's values and culture.
Identifies and develops talent proactively to formulate a strong team of top performers.
Achieves financial goals for the assigned area without compromising food, quality, and service.
Supports and works well with all members of the restaurant team.
Ability to adapt and succeed in a fast-paced environment.
Ensures safety and security standards are adhered to.
Qualifications of District Manager:
3+ years of current Restaurant District Management or other related hospitality experience.
Great attitude, enthusiasm, and passion for the hospitality industry and people.
Ability to adapt and succeed in a fast-paced environment.
Strong leadership, communication, and organizational skills.
Hands-on approach with hiring, training, and developing people.
Ability to increase sales and build rapport in the community.
Maintains high levels of food quality, hygiene, and restaurant standards.
Restaurant District Manager Receives:
Fun & Fast-Paced Environment.
Company Culture that Cares about Food Quality and People.
Health, Dental & Vision Insurance.
Competitive Pay & Bonus Plan.
401k
Paid Vacation.
Room to Grow!
AboutAndreoni Recruiting Consultants
Andreoni Recruiting Consultants was founded by Candy Andreoni in 2013. Candy graduated from the University of South Carolina with a degree in Hotel Restaurant Tourism Administration and has over 20 years experience within the hospitality industry. BackgroundCandy started as a restaurant manager after college and grew within the restaurant industry to become a recruiter and HR professional. Candy and Andreoni Recruiting understands what it takes to find talented people and a great company to work for.CredentialsOur staff is SHRM (Society of Human Resource Management) certified and has over 15 years experience handling human resource and recruiting needs in the hospitality industry. Andreoni Recruiting is a registered Company in the state of Virginia but operates nationwide.
$88k-141k yearly est. 2d ago
Executive Hotel Manager: Luxury Ops & Guest Experience
Hilton Worldwide, Inc. 4.5
General manager job in Beverly Hills, CA
A leading global hospitality company is seeking a Hotel Manager for their Waldorf Astoria Beverly Hills. You will oversee operations, ensuring guest satisfaction and team engagement, while upholding luxury standards. The ideal candidate has extensive experience in luxury environments, particularly in leadership roles at high-revenue properties. This position offers a competitive salary range of $210,000 - $230,000 annually along with robust benefits.
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$57k-82k yearly est. 2d ago
Senior Operations Manager
Pop Mart
General manager job in Los Angeles, CA
Culver City, CA
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.
This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.
What You Will Achieve
Strategic Leadership & Team Development
Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.
Operational Excellence & Store Standards
Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.
Policy, Compliance & Efficiency
Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.
Cross-Functional & Global Alignment
Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.
New Store Openings & ROBO Operations
Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.
Reporting, Data & Insights
Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.
Executive Leadership Communication
Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.
What You Will Need
Education & Experience
Bachelor's degree in Business, Operations Management, Retail Management, or related field.
3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.
Operational Expertise
Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.
Analytical & Technical Skills
Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
Strong ability to turn raw data into actionable insights and strategic recommendations.
Leadership & Communication
Exceptional ability to lead, coach, and inspire teams at multiple levels.
Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
Highly collaborative and skilled at cross-functional influence.
Customer & Brand Focus
Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity.
Balance efficiency, compliance, and customer satisfaction in all decision-making.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$114k-169k yearly est. 1d ago
Area Director of Revenue Mgmt
Sage Restaurant Group 4.5
General manager job in Santa Monica, CA
Why us?
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
The Pierside Hotel
inspires an easy come, easy go kind of getaway, where you can travel from bed to beach in a heartbeat. Located just steps from the famed Santa Monica Pier, our hotel is the perfect place to stay if you want to want a day of wild rides or laidback beach relaxing.
You can spot our mural by American contemporary artist and activist, Shepard Fairey facing west towards the Santa Monica Pier. This cultural mosaic of Santa Monica features a woman representing strength and positivity, framed by a Pacific Ocean Park amusement park ticket from the 1950s, and nods to the skater / surfer history of the “Dog Town” days of Santa Monica from the 1970s.
Job Overview
The Area Director of Revenue Management is responsible for the maximization of revenue, profit, and market share associated with rooms and function space for multiple hotels. Demonstrates excellent leadership skills by educating others and ensures understanding and gains buy-in of the revenue management processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. Works with hotel leaders to recommend and identify future markets, hotel opportunities, guide hotels sales strategy and pricing for transient, group, and catering.
Responsibilities
Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels.
Partners with GMs' and Sales Leaders' to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned.
Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach.
Ensure sales training is provided to Front Office and Reservation associates.
Continuous analysis of competitive set, price positioning, seasonality and mix.
Use all Yield Management tools available to maximize efforts. Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.
Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums).
Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites.
Develop monthly room's revenue forecast to be accurate within 5%.
Review & analysis of Online Reputation management tool and online marketing analytics.
Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
Direct Reports Where Applicable: Group Coordinator, Reservations Sales Agents, Inventory Manager or Sales Reporting & System Analyst.
Qualifications Education/Formal Training
Four year degree preferred.
Experience
3-5 years of Revenue Management experience required. Multi-property experience preferred, but not required.
Knowledge/Skills
Excellent knowledge of transient, group, and catering customer segments.
Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
Excellent understanding of total hotel revenue management concepts, processes, and systems.
Understands both Brand strategies and cultures.
Knowledge of advanced revenue management techniques.
Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
Negotiate, convince, sell and influence professionals and or associates.
Ability to work under pressure and have the ability to complete multiple tasks simultaneously.
Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training
Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
Physical Demands
Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback.
Excellent vision required - 100% in review preparation of all documentation - applications, write-ups, reviews.
Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
Travel - 30-50% travel to hotel properties required.
Environment
Prolonged sitting throughout entire shift at computerized workstation in office environment.
Benefits
Eligible to participate in Sage bonus plan
Unlimited paid time off
Medical, dental, & vision insurance
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Salary
USD $130,000.00 - USD $140,000.00 /Yr.
EOE Protected Veterans/Disability
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$130k-140k yearly 5d ago
Associate General Manager
Bookman Consulting 4.2
General manager job in Santa Fe Springs, CA
Our client is a growing distribution company who is looking to hire a talented Associate GeneralManager. This is an ON-SITE role at their facility located in Santa Fe Springs. This is a fun, stable,
and healthy company that has a family/team-centered culture.
Associate GeneralManager (On Site - Santa Fe Springs):
Must have strong experience in product distribution including warehouse ops, logistics, and fleet management
Food/Beverage industry experience is desirable, but not required
Will review market analysis to help determine customer needs, volume potential, price schedules, discount rates and promotional sales programs
This role will split time in office managing operations, and out in the field
Will be heavily involved in selecting, training, scheduling, and coaching employees
Salary likely $120k-$130k base + bonus, car allowance, benefits, PTO, 401k
Our client is healthy and growing nationally. They are a leader in their market and have a great track record of success. They develop their people from within, and there is room for growth. Although a large national company, their branches feel like extended families with a great culture and hands on environment. This is a great role for somebody who enjoys stability with their employer, and wants to directly impact the operations and trajectory of their company!!
If interested, please attach a WORD DOC version of your resume in your reply. We look forward to
chatting with you soon. Thanks for your time!
$120k-130k yearly 4d ago
Business Manager
Balfour Beatty Us 4.6
General manager job in Long Beach, CA
Become Part of Our Team
As an industry leader Balfour Beatty offers employees a comprehensive benefits package with competitive salaries and more including:
Medical, Dental, Vision and Life Insurance
Health Savings Account
401(k) with company match
Flexible Spending Accounts (Dependent & Medical Reimbursement)
Vacation Time
Sick Time
Holidays
General:
Comprehensive understanding of Standard Operating Procedures (SOPs) related to role
Safety - Zero Harm, See Something Say Something
Position Summary:
Manage and monitor all accounting and administrative activities on assigned project. Perform additional assignments per supervisor's direction.
Responsibilities:
Prepare or direct the preparation of payroll, accounts payable, accounts receivable, reconciliations, back charges, and field invoices, etc.
Manage Labor Compliance requirements for projects.
Maintain project budgets, ensure proper cost tracking within budget structure, monitor actual costs against project budget and forecast.
Ensure costs of the project are accurate by reviewing materials on site, preparing cost accruals, and checking activity quantities. Ensure cost report is accurate and distributed to management by internal deadlines.
Maintain subcontracts/purchase orders including review of insurance requirements, pay estimate preparation account reconciliation, bonds, insurance, etc.
Maintain EEO, HR & OFCCP documentation and postings.
Assemble and organize budget and cost data, develop analyses, monitor job costs and variances.
Assure that all billable costs and change orders are handled properly to assure maximum profitability on our jobs
Undertake assigned special projects and cost analyses as specified by Project Manager or Regional Business Manager.
Manage the day-to-day operation of the project office.
Provide support for other departments on assigned projects to assist in their administrative needs.
Monitor project budgets and provide field management with progress reports and updates.
Perform other duties as required.
Requirements:
Four (4) year business/accounting or finance degree or five (5) or more years similar construction cost accounting experience or equivalent combinations of training/experience.
Working knowledge of cost accounting software (JDE), construction technology and budget analysis required.
Must be able to multi task.
Proficient in Labor Compliance and LCP Tracker.
Proficient computer skills including Microsoft word and excel.
Punctual and dependable.
Ability to follow instructions and take initiative.
Excellent verbal, communication and organizational skills are a must.
Understanding of the Industrial, Civil and Mechanical construction industry would be a plus.
Professional Competencies- for both positions
Action Oriented: Taking on new opportunities and challenges with a sense of urgency, high energy, and enthusiasm
Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
Collaboration: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities
Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
Salary: $90K-$130K
About us
Balfour Beatty US is an industry-leading provider of general contracting, at-risk construction management and design-build services for public and private sector clients across the nation. Performing heavy civil and vertical construction, our teams build the unique structures and infrastructure that play an important role in how people live, work, learn and play in our communities. Our teammates have an instinctive passion for innovating that is fueled by a relentless curiosity, a drive to employ lean practices and processes and the determination to find a better way. Through Zero Harm , we are challenging the construction industry's assumptions about safety. We believe that no level of harm should come to anyone as a result of our business.
Consistently ranked among the nation's largest building contractors by Engineering News-Record, our US business is a subsidiary of London-based Balfour Beatty plc (LSE: BBY).
Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.
$90k-130k yearly 1d ago
General Manager
Ciresimorek
General manager job in Los Angeles, CA
Core Requirements:
Bachelor's degree
10+ years in Manufacturing Operations management with current P&L responsibility
Preferred Requirements:
MBA degree
The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability.
CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement.
Responsibilities:
Complete leadership responsibility for performance and overall development of the business unit
Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals
Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments
Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals
Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput
Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost
Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives
Confidentiality is guaranteed. Applications require a resume/CV with contact information.
Learn more about us at CiresiMorek.
$65k-128k yearly est. 5d ago
Business Center Manager - Los Angeles, CA
Banktalent HQ
General manager job in Los Angeles, CA
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register . Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.
We are looking for a seasoned Business Center Manager in Los Angeles, CA
Essential Functions:
Oversees, leads, and directs a branch with regards to sales, operations, and corporate/regulatory compliance to meet assigned lending, deposit, and fee income goals.
Responsible for staff management and development including performance evaluations, promotions, salary recommendations and disciplinary action.
Provides suitable credit, deposit or other banking services as well as counsel and advice to best meet clients' needs.
Develops programs to maximize branch profitability, minimize risk, and improve customer service and product knowledge.
Responsible for acquiring, expanding and maintaining client relationships through both inside and outside business development activities.
Analyzes risks and profitability of assigned client portfolio to ensure ongoing profitability and conformity with credit terms.
Responsible for ensuring the successful processing, underwriting, and approving of loans within assigned limits.
Negotiates loan terms and conditions in accordance with bank policy.
Remains well versed in economic and financial concepts and developments relating to clients.
Reviews branch reports for compliance and accuracy. Responsible for community development and relations.
Other duties as assigned.
Qualifications:
Requires a Bachelor's in Business Administration , Finance or a related field and 3+ years of banking management and lending or other directly related experience. A combination of education and experience may meet requirements. Business Development experience preferred.
Basic working knowledge of branch/banking management, operations, policies, procedures, banking products and lending concepts.
Knowledge of business development and sales within the financial industry.
Ability to make sound decisions, mitigate risk, build relationships and work with a variety of clients, employees and management.
Knowledge of banking laws and regulations.
Good problem resolution and communication skills, both verbal and written.
Good customer relationship skills.
Ability to manage staff.
Benefits
Medical & Dental Insurance & Vacation & Profit Sharing - START DAY ONE!
401(k) plan, competitive compensation in line with work experience.
Most roles eligible for sales bonuses + monthly incentives and/or annual discretionary bonus, some roles include mileage + travel time pay, and/or parking waivers (must meet eligibility requirements
Paid Training, Paid Vacation, Paid Holidays, and promotional opportunities offered from within
Tuition Reimbursement for qualifying employees
Stable Employer, we are a division of Zions Bancorporation and included in the S&P 500 & NASDAQ Financial 100 indices.
This position is eligible to earn a base salary in the range of $146,000 - $160,655 annually depending on job-related factors such as level of experience.
$146k-160.7k yearly 3d ago
Area Customer Service Manager
Empire Today 4.6
General manager job in Santa Fe Springs, CA
Ready to grow your career? Empire Today is seeking an Area Customer Service Manager. Area Customer Service Manager is responsible for managing the day-to-day activities, direct supervision of department personnel, and oversight of all aspects of customer service practices, objectives, and initiatives to ensure excellent service to our customers is achieved. This position reports directly to the Area Director.
We offer:
Health benefits.
Paid time off and holiday pay.
Wellness program.
Professional development & career advancement opportunities.
Lots of perks.
Compensation Information:
$80,000 annually plus bonus
Responsibilities:
Assign newly entered customer service requests to appropriate team members.
Track and review Service Request reports daily to ensure on-time delivery and customer satisfaction.
Export data from database and input into an excel spreadsheet for assignment and prioritization.
Plan and disseminate daily assignments to employees.
Conduct bi-weekly one on one meetings with subordinates to review current productivity and any developmental opportunities.
Regularly spot check subordinate customer call activity and call quality as well as perform service request management audits, Coach team members on improvement strategies.
Monitor all SRs assigned to Area Customer Service Associates to ensure swift completion.
Execute the implementation of training activities to improve Customer Service Scores.
Conduct the daily Customer Meeting for each of the markets within their Area.
Complete bi-weekly Manager review guide (MRG) activities within Smartsheet's for each of the markets within their Area.
Limit risk exposure by providing input and perspective on customer service legal matters and the settlement of disputes.
Make job related calls to customers and collect feedback from customers to ensure that they are pleased with their purchase (as needed).
Request and collect referrals from every satisfied customer during the post installation call process (as needed).
Provides feedback to the company regarding service failures or customer concerns.
Enforce performance standards to meet Customer Service Empire Operating System (EOS) key performance indicators.
Ensure the Customer Service Day In The Life Of (DILO) is being utilized by team.
Identify problems or concerns and expedite to appropriate Manager or Coordinator for resolution.
Regular communication with customers to solve complex service-related issues over the authority level of subordinate staff members.
Monitor the All-Promoter Score (APS) metric daily to evaluate the organization's customer service ratings, trends, and customer comments to continually improve performance.
Address and solution all legal and escalated customer service-related issues (Better Business Bureau, Attorney letters, etc.).
Serve as a resource to staff in resolving customer service issues.
Supervises the daily operation of customer service personnel, to include hiring, discipline, coaching, training, and evaluating performance.
Assist the legal department in troubleshooting customer issues that require special handling.
Represent the organization at hearings and other state agencies as needed.
Perform other functions as necessary or as assigned.
Qualifications:
Minimum of three (3) years customer service or call center experience or related experience
Minimum of one (1) year management and/or training experience or equivalent combination of education and experience
Associate Degree or Bachelor's Degree preferred
Flooring or home improvement industry experience preferred.
Virtual/Remote management experience is ideal
Proficient in MS Word, Excel, Outlook, and PowerPoint
Strong analytical, organizational, and problem-solving skills
Professional phone demeanor with the ability to relate to people in an open, friendly, and accepting manner
Strong ability to effectively communicate at all levels in written, verbal, and presentation formats
Demonstrated skill at communicating with and problem-solving for clients with challenging service issues
Excellent problem-solving skills demonstrated through a sense of urgency and solid judgment and reasoning ability
Must be flexible and comfortable working in a dynamic and interactive team environment
Why Empire Today?
We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.
We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.
We have an unmatched company culture. We've won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.
We're one of the nation's most recognizable brands. You'll enjoy the stability that comes with a national company and a sense of pride when you're a part of our team.
By clicking Apply Now, I agree to the
Privacy Policy and Terms of Use including arbitration, waivers and limitations of liability. CSLB 1047108.
$80k yearly 4d ago
General Manager of Service Plumbing
Repipe Specialists 3.9
General manager job in La Habra, CA
About the Role
We are seeking a results-driven GeneralManager (GM) of Plumbing Services to lead frontline service operations across our Orange County and Los Angeles territories. This role has full ownership of technician performance, field sales execution, shop operations, and dispatch coordination.
This is a hands-on leadership role that blends strategic oversight with day-to-day operational execution. The GM will play a critical role in driving profitable growth, developing high-performing field teams, and delivering best-in-class customer service.
What You'll Do
Lead Technician Performance & Development
Implement and continuously improve standardized install procedures, QA/QC protocols, and service playbooks
Establish, track, and coach to key technician KPIs (average ticket, conversion rate, callbacks, etc.)
Own onboarding and 30-day ramp plans for new technicians
Conduct ride-alongs to coach technical execution, customer experience, and sales effectiveness
Drive Field Sales Execution
Partner with Field Service Sales Managers (FSMs) to achieve sales targets and improve close rates
Coach teams on upsells, drain-to-lining conversions, and membership sales
Leverage tools such as SalesPro AI and performance dashboards to drive results
Provide clear feedback, accountability, and performance management for FSMs
Oversee Shop & Inventory Operations
Manage the LA Shop Manager and serve as interim OC shop lead until growth supports dedicated oversight
Ensure job readiness through strong inventory control, VMI programs (via Hajoca), and tool management
Maintain clean, compliant, and professional facilities aligned with brand standards
Optimize Dispatch & Operational Flow
Align technician availability, job types, and routing with dispatch to maximize capacity and revenue
Support dispatch in real-time problem-solving and route optimization
Review and improve weekly dispatch metrics and scheduling accuracy
Partner Cross-Functionally
Act as a subject matter expert for multi-family and commercial field projects, supporting Business Development with job walks and estimates
Collaborate with Repipe, Marketing, and other verticals on strategic initiatives
Participate in weekly leadership and performance review meetings, reporting on KPIs and operational insights
What We're Looking For
5+ years of leadership experience in plumbing, HVAC, construction, or related technical service operations
Proven success leading and developing field teams, including technicians, dispatch, and supervisors
Strong understanding of plumbing service workflows, install standards, and quality control
Demonstrated ability to manage operational KPIs and drive measurable improvement
Experience improving sales performance through coaching, estimating, and customer communication
Skilled in workforce planning, routing, scheduling, and capacity optimization
Data-driven mindset with experience using dashboards and performance analytics
Experience overseeing shop operations, inventory control, and vendor/VMI relationships
Strong problem-solving skills in fast-paced, field-based environments
Excellent communication skills with the ability to motivate and hold teams accountable
Commitment to safety, compliance, and delivering a high-quality customer experience
Ability to travel between branches and job sites, with flexibility to support operations outside standard business hours
$57k-85k yearly est. 5d ago
General Manager
Christin Marie Studio
General manager job in Los Angeles, CA
Job Description: GeneralManager
Compensation: $100K annually
Contract Type: Full-Time Contractor
Christin Marie Studio Overview: Christin Marie Studio is a fast-growing e-commerce brand specializing in handmade, artisan-driven fashion and jewelry. As the brand scales, we are seeking an experienced GeneralManager to oversee studio operations and accountability to ensure seamless execution across teams, systems, processes, and launches. This role is critical to maintaining operational continuity, profitability, and growth, as campaign volume and organizational complexity increase.
Role Overview: The GeneralManager serves as the senior operating leader of Christin Marie Studio and Christin's primary operational partner. This role is responsible for running the day-to-day execution of the business end to end, ensuring the studio operates smoothly, profitably, and in alignment with established creative direction and leadership priorities.
The GeneralManager owns operational execution, people management, and process accountability, enabling the business to function without interruption during periods of founder absence while supporting the successful execution of campaigns, launches, and revenue initiatives.
Key Responsibilities:
Operations & Execution Leadership:
Own and oversee all daily studio operations, ensuring priorities and deliverables are executed accurately and on time.
Serve as Christin's primary operational operator, proactively identifying and resolving execution risks or inefficiencies.
Ensure seamless operational continuity across campaigns, launches, and core business functions.
Team Leadership & Accountability:
Manage operations-focused team members and department leads, setting clear expectations, KPIs, and performance standards.
Maintain alignment and accountability across teams to ensure consistent execution with or without founder presence.
Act as the first point of escalation for operational and people-related issues.
Operational Systems & Continuity:
Build, document, and maintain scalable operational systems and workflows.
Ensure redundancy and coverage across inventory management, production, fulfillment, and returns.
Oversee vendors, logistics partners, and operational tools to maintain launch and execution readiness.
Financial & Performance Oversight:
Manage operational budgets, staffing costs, and execution-related expenses.
Monitor margins, cash flow, and performance metrics tied to operational efficiency.
Partner with leadership on forecasting and financial planning as it relates to operations and execution.
Marketing & Revenue Execution Support:
Oversee the execution of approved marketing initiatives, sales launches, live selling, and partnerships.
Ensure cross-functional coordination and operational readiness for revenue-driving activities.
Identify execution constraints early and communicate risks or needs to leadership and creative teams.
Qualifications & Skills:
5+ years of experience operating or leading a small to mid-size consumer or creative brand.
Direct experience overseeing e-commerce operations, fulfillment, and inventory workflows.
Familiarity with TikTok Shop, social commerce, and live selling environments strongly preferred.
Strong people leader with the ability to manage teams, enforce processes, and drive accountability.
Financially literate with experience managing budgets, margins, and operational performance.
Highly organized, decisive, and able to operate calmly in fast-paced, high-growth environments.
What We Offer:
A collaborative, fast-paced work environment within a growing fashion and jewelry brand.
The opportunity to take ownership of studio operations and directly impact business scalability and performance.
Competitive compensation and the chance to partner closely with a creative founder and leadership team.
Join us and help ensure Christin Marie Studio operates seamlessly, predictably, and at a high level as we continue to grow!
$100k yearly 5d ago
General Manager
Big Air USA 3.3
General manager job in Buena Park, CA
GeneralManager responsibilities include:
Design strategy and set goals for growth
Control budgets and optimize expenses
Ensure employees are motivated and productive
Job Description
We are looking for a GeneralManager to oversee all staff, budgets, and operations of the local business unit.
GeneralManager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.
Ultimately, you'll help our park grow and thrive.
Responsibilities
Oversee day-to-day operations
Responsible for the guest experience in the park along with driving profitability.
Design strategy and set goals for growth
Maintain budgets and optimize expenses
Set policies and processes
Ensure employees work productively and develop professionally
Oversee recruitment and training of new employees
Evaluate and improve operations and financial performance
Prepare regular reports for upper management
Ensure staff follows safety protocols
Provide solutions to issues (e.g. profit decline, maintenance of equipment, employee conflicts, loss of business to competitors)
Requirements
Proven experience as a Manager or similar role
Experience in planning and budgeting
Knowledge of business process and functions (finance, HR, procurement, operations etc.)
Strong analytical ability
Excellent communication skills
Outstanding organizational and leadership skills
Problem-solving aptitude
How much does a general manager earn in Torrance, CA?
The average general manager in Torrance, CA earns between $47,000 and $173,000 annually. This compares to the national average general manager range of $40,000 to $126,000.
Average general manager salary in Torrance, CA
$91,000
What are the biggest employers of General Managers in Torrance, CA?
The biggest employers of General Managers in Torrance, CA are: