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  • Assistant Store Manager (331)

    Stop & Shop 4.3company rating

    General manager job in New York, NY

    Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family. Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives. We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table! As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success. What we'll ask of you: Department Management: Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office Ensure departments meet or exceed sales and profit targets Maintain high standards of sanitation and safety, ensuring compliance with all regulations Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department People Development and Diversity: Direct, oversee, and evaluate the training completion of all Customer Service department team members Monitor and evaluate associate performance and ensure associates have development plans to support professional growth Foster a culture of diversity and inclusion within the team Engage and retain associates by fostering a positive work environment Labor Relations: Manage labor relations to ensure compliance with company policies and labor laws Address and resolve employee issues and grievances in a timely and effective manner Customer Service Excellence: Cultivate a culture of excellence in customer service, providing best-in-class service Ensure customers experience a well-stocked store with the freshest product offerings Support team members in their training to consistently deliver exceptional customer service Operational Efficiency: Monitor and analyze key performance metrics related to customer service and sales Identify opportunities for process optimization and implement solutions to enhance operational performance Manage departmental budgets, expenses, and financial targets to achieve profitability goals Compliance and Safety: Ensure all departments comply with company policies and regulatory requirements Conduct regular safety audits and training sessions Maintain a clean and safe working environment for all associates Community Engagement: Actively engage with the local community to understand their needs Develop and maintain positive relationships with community organizations, schools, and other stakeholders Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact What you bring to the table: 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience Highly motivated, results-oriented, and a self-starter with a proven track record of success Strong ability to influence and communicate effectively across different functions Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders High level of customer service skills, with a genuine passion for exceeding customer expectations Creative and strategic thinking abilities to drive innovation and continuous improvement Effective organizational and time management skills to ensure efficient operations Ability to work flexible hours, including weekends and holidays What we bring to the table: Culture committed to celebrating diverse backgrounds and experiences Comprehensive benefits Opportunities for professional development and career growth Associate discounts Team of associates dedicated to serving our local customers and supporting our communities If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply. Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
    $41k-47k yearly est. 4d ago
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  • Store Sales Manager

    Mattress Firm 4.4company rating

    General manager job in Union, NJ

    IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY: Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. Is your current job a nightmare? Make it a dream job at Mattress Firm ! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you'll get to know everything sleep and help us create an exceptional in-store experience. This isn't your typical retail job-achieve your financial dreams with uncapped commissions and a 401(k) match. Job Details: The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs and driving related KPI results in multiple store units and supporting the omni-channel experience. This individual ensures teams always put the customer at the center and creates a compelling and engaging environment for MFRM team members. As an effective coach, the Store Manager develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success. New Hire Onboarding and Team Building Conduct one-on-one meetings to gain a deep understanding of your team's motivations. and personal/ professional aspirations. Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained. Have 30-60-90-day check-ins with new team members to discuss progress and opportunities. Workforce Management Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools. Ensure company policies, including appearance and functionality standards, and state regulations are followed. Professional communication and representation of Company brand in all internal and external interactions. Follow Company procedures for product transfers to ensure proper documentation of inventory. Ability to plan strategically. Analyze company provided reporting to determine appropriate staffing levels for store location. Partner with leadership to make staffing level changes. Talent Development Provide technical and product knowledge information to associates and customers, serve as subject matter expert Analyze company provided reporting and identifying skill gaps to address through coaching. Business Operations and Acumen Achieve or exceed individual store financial targets through effective execution and customer service at the store level. Ensure store execution of product merchandising, marketing and POP standards. Partner with marketing to plan, implement and monitor assigned store's social media strategy to positively impact brand awareness and increase sales. Ensure timely opening and closing procedures. Manage stock inventory levels for assigned store. Review merchandise flow for assigned store, ensuring accurate stock. Follow all Company procedures on cash handling including acceptance of payment and deposit processes. Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing. Ability to stand or sit for 8+ hours at a time. Execute company initiatives and any other activities requested by the supervisor. Maintain awareness of competition, advertisements and services offered, develop strategies to counter. Conduct store level inventory process and research any discrepancies. Partner with leadership and corporate partners as needed. Lift, push or pull 50+ pounds. Benefits Included: Excellent career growth opportunities through on-the-job training and development programs 401(k) with employer matching Mental health and life resources Medical, dental, prescription, and vision plans Get paid on-demand Base pay or uncapped commission Employee discounts on Mattress Firm sleep products and accessories Compensation: Competitive pay range of $70,000 - $84,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time. Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/Disability Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 01/15/2026. Diverse Candidates are Encouraged to Apply. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
    $70k-84k yearly Auto-Apply 23h ago
  • Assistant Store Manager - 24H300

    Carters 4.6company rating

    General manager job in Watchung, NJ

    If you are a CURRENT Carter's employee, do not apply via this external application. Search ”Browse Jobs” in Workday to apply internally. Love what you do. Carter's Careers. As an Assistant Store Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education “Advance You” Program, you can earn a GED or a bachelor's degree tuition-free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's. What you'll do: Execute workforce management to ensure a genuine customer focus on the sales floor Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omnichannel experience while coaching others to success Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team Build customer loyalty through Company sponsored programs, including credit Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team Recognize exceptional performance and redirect employees when needed Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement Reduce loss through a consistent level of customer service, education, and operational controls Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills Demonstrated leadership, supervisory, and customer engagement skills Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.) Minimum of 1 year of retail or related management experience A high school diploma or GED You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Compensation for this position ranges from $20.00 - $26.25 per hour based on experience and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
    $20-26.3 hourly Auto-Apply 23h ago
  • Regional Manager-Orthopedics & Sports Medicine (Northern Region)

    Barnabas Health Medical Group

    General manager job in West Orange, NJ

    Job Title: Regional Manager-Orthopedics & Sports Medicine (Northern Region) Department: Operations Management - North Status: Full-Time Shift: Day Pay Range: $121,748.93 - $171,970.36 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Medical Group strives every day to consistently deliver on the Health System patient service promise of Don't Harm Me, Help Me and Be Nice to Me. The Regional Manager (RM) reports to a Regional Director (RD) for their territory. The RM is at the front line of upholding these principles as they oversee the operations of multiple assigned practice locations. The RM supervises practice site business and clinical functions, including front desk, medical records, nursing, and ancillary services, to ensure a safe and compassionate experience for our patients and their families, as well as a supportive and productive practice environment for our providers and staff. The RM ensures optimal utilization of resources and the efficient delivery of services. The RM is also responsible for making sure their assigned practice sites are in compliance with all applicable policies, laws and regulations. Qualifications: Required: Bachelor's Degree in Business Administration or related field is required, with an emphasis in Healthcare Administration preferred. Appropriate experience may be substituted for educational requirements Critical thinking and analytical skills 3-5 years of experience in group practice management of multiple locations Effective working knowledge of healthcare financial management, medical practice accounting, third-party reimbursement issues, patient flow and facilities management General knowledge of physician compensation models and contract terminology Microsoft Office Proficiency Experience working with Surgical Specialty Practices, Orthopedics preferred Preferred: Prior experience working in a clinical capacity Experience working in a hospital community medical group setting Essential Functions: Works collaboratively with and supports the RD to ensure timely and efficient onboarding of acquired practices, following up on action items and communicating findings to the appropriate team members. Regularly on-site at various Northern Region practice sites Develops, plans, and budgets on a strategic, tactical and operational level for and with each practice Routinely reviews management reporting data to ensure operations is performing to budget and identifies ways to improve efficiency. Initiates processes/improvements communicating with VP, RD and practice site providers and staff; matrix work environment with service line to support strategic initiatives Identifies operating costs and operational capital budget needs in collaboration with providers and office managers. Completes ROI and justifications, submitting to RD and VP. Reviews monthly budget and identifies areas of cost saving Schedules and uses staff appropriately across practice locations for optimal coverage whenever possible (vacations, sick etc.). Establishes monthly schedules for providers and staff Tracks and evaluates on a regular basis scheduling, practice revenues, staff competencies and training Communicates and coordinates with HR including payroll, orientation of staff and delivery of employee handbook and policies. Oversees payroll in accordance with company policy Follows disciplinary process in accordance with HR policy and procedures. Performs annual staff performance evaluations. Looks for ways to improve patient, provider and staff engagement. Holds regular staff meetings for designated practices. Ensures quality measures are implemented and ongoing for assigned practices, track deficiencies and works collaboratively with Director of Quality to ensure compliance. Support patient acquisition efforts and identify opportunities for volume growth in the Orthopedics and Sports Medicine practices Other duties as assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
    $121.7k-172k yearly 1d ago
  • Hotel General Manager - Lead Operations & Guest Experience

    Thehotelatavalon

    General manager job in New York, NY

    A lifestyle hotel in Brooklyn is seeking a General Manager to oversee operations and financial activities. The role includes ensuring quality customer service, maintaining a positive public image, and managing staff. Ideal candidates will have at least 5 years of management experience. The hotel offers competitive compensation of $145,000 to $195,000 annually and various benefits supporting wellness and financial security. #J-18808-Ljbffr
    $145k-195k yearly 4d ago
  • General Sales Manager

    Pine Belt Automotive, Inc. 3.5company rating

    General manager job in Keyport, NJ

    Pine Belt Auto Group is looking for a process-driven, people-focused Sales Manager to join our leadership team. This is a key leadership role for someone who believes that strong culture and consistent process drive long-term success, and that taking care of customers is paramount. What We're Looking For: ✔️ A leader who believes culture and process create sustainable success ✔️ A coach who can motivate, develop, and inspire a team ✔️ Someone passionate about delivering an exceptional customer experience ✔️ A manager experienced in overseeing the full sales process from lead to delivery ✔️ Strong proficiency in desking deals and supporting the team in closing with transparency and integrity If you're a high-integrity leader who wants to make a lasting impact and help elevate a growing automotive organization, we'd love to connect. Please send resume to Email: *********************
    $97k-169k yearly est. 5d ago
  • Store Director

    Mango 3.4company rating

    General manager job in New York, NY

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're thrilled to share an incredible leadership opportunity at our Fifth Avenue Flagship in New York City, one of MANGO's most iconic and highest-volume stores in the U.S. market. We're looking for a dynamic, inspiring Store Director to take the helm of this prestigious location and elevate it to its full potential. This multi-level flagship will be a true brand showcase, and we need a leader who thrives in fast-paced, high-visibility environments. Someone who can confidently oversee a large, diverse team across multiple floors while delivering operational excellence, driving strong business results, and creating a consistently elevated customer experience. If you're passionate about fashion, energized by big moments, and ready to take ownership of one of the most exciting flagship locations in the country, we want to connect with you. Reporting to the Regional Manager, you'll oversee the full store operation, ensuring sales targets are surpassed, customer service is exceptional, and the store environment is always polished, inspiring, and on-brand. You will lead, coach, and motivate your team to create a vibrant, performance-driven culture every single day. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
    $59k-84k yearly est. 5d ago
  • Operations Manager

    Foundrae

    General manager job in New York, NY

    WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Manager POSITION SCOPE: We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processingand the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience and store ease-of-use. Inventory Management: Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Monitor negative on hand and open transfers. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor. Monitor internal inventory movement via transfers. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Monitors the After Sales, Before Sales and product return processes. Maintenance Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image. Shipping and Receiving Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged. Follow company guidelines around shipping to clients and intercompany. Manage courier relationships to monitor shipments and file claims when necessary. Packaging and Supplies Order and manage non-merchandise supplies like stationery and packaging. Re-stock appropriate levels of packaging supplies within the boutique. Contacts and manages store supplies like office, cleaning, hospitality and retail. Order Coordination: Oversee the Bench Jewelers workflow ensuring prioritization of orders. Coordinate engraving artwork and execution for in-house engravings. Efficiently manage order flow by prioritizing urgency of work and pacing longer lead time orders. Pull pieces for all orders and determine whether studio work (assembly/polishing) is needed. Confirm product details, quality level and assembly accuracy before processing. Order Processing: Work with sales team and process all orders. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Studio Reporting and Logs: Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders. Track orders that cannot be completed because inventory is not present. Administrative Complete tasks and projects assigned by Store Management. Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency. Review operations processes and performance, recommend solutions for improvement as needed for store efficiency. Assist Store Manager with maintaining budget by managing schedule and making necessary adjustments when the business warrants. Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits and monitoring petty cash (when applicable). QUALIFICATIONS: Minimum of high school degree, bachelor's degree preferred. Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Strong written and verbal communication skills Self-starter and multi-tasker Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team Our Company's values: We value people: we want each other to be the best versions of who we can be. We value our relationships with our employees, suppliers and community. We value diversity and promote inclusivity with our words, actions and images. We value professional development and personal growth. We value community service and philanthropy. We value and foster creativity and self-expression. We value accountability for ourselves and the collective and show integrity through all our interactions. We value storytelling and reading.
    $80k-128k yearly est. 2d ago
  • Store Manager

    Guess?, Inc. 4.6company rating

    General manager job in Paramus, NJ

    The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.
    $52k-96k yearly est. 4d ago
  • Store Manager - Victoria's Secret - Gateway Center - Brooklyn, NY

    Victoria's Secret 4.1company rating

    General manager job in New York, NY

    A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager. Primary Responsibility The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates. Direct Reports as assigned (based on store volume) Customer Experience Manager(s), Customer Experience Leads(s), and Associates. All Store Leadership Team responsibilities include Leading and demonstrating company values within the store. Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching. Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. Linking results to behaviors and actions to drive top-line sales. Independently managing labor hours within the store to drive top line sales and profit. Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards. Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. Demonstrating and leading company policy and procedures. Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. #J-18808-Ljbffr
    $44k-81k yearly est. 3d ago
  • Operations Manager - Apparel Industry

    Isaacmorris 3.6company rating

    General manager job in New York, NY

    Responsibilities: Manage open order report daily Manage allocated orders daily for updates / conflict resolution Review and advise inventory mismatches proactively prior to allocation Order Management - Activities included but not limited to: Review entered orders for accuracy Request change orders/revised POs when required Revise orders as needed due to delivery date changes, requirement changes or inventory availability Request details and track inbound inventory when required Request any special needs (price ticketing, reworks, etc) from internal departments on special orders Provide proper backup documentation when order is ready for shipment Utilizing Customer portals to manage specific labels / routing protocols Manage backlog effectively Effectively track the order cycle from entry to loading onto the outbound carrier Inform and assist customers and internal departments of anything required or requested that pertains to their orders. This may include but is not limited to: Confirm customer purchase orders in web portals or via email Utilize customer web portals as needed to confirm POs and obtain or submit order relevant information Provide reports to customers upon request or as part of standard customer requirements Order status changes or inquiries Shipment delivery questions or issues, etc Qualifications: Prior Order Management experience (3-5 years experience) Prior AMT or similar ERP experience a plus (Simparel / Bluecherry / Microsoft Dynamix) Ability to follow detailed instructions Organized and detail oriented Ability to multitask and thrive in a fast paced, deadline driven environment Commitment to service and teamwork. Salary: $80,000 - $85,000
    $80k-85k yearly 3d ago
  • Retail Store Manager - Luxury

    Confidential Careers 4.2company rating

    General manager job in New York, NY

    Currently hiring for a store manager for a well-known luxury retailer. Responsibilities: Drive sales performance, achieve budget objectives, and ensure operational integrity. Lead, engage, and retain top clients on the sales floor. Communicate KPIs and develop strategies to meet performance standards. Implement action plans to enhance sales for each product category. Recruit, retain, and manage a high-performing team. Conduct coaching sessions, performance reviews, resolve employee relations issues. Execute CRM initiatives and capture customer data. Monitor store performance, expenses, and compliance. Manage inventory, merchandising, and back-of-house operations. Coordinate merchandise requests and shipments. Manage VM Requirements: 5+ years of luxury retail experience with RTW/Runway experience. Must have previous Store Manger experience in a luxury setting. Established clientele book. Strong Customer Service Skills Fashion-savvy with strong motivation. Ability to multitask in a fast-paced environment. Detail-oriented and enthusiastic team player. Benefits: Generous PTO package Medical/Dental/Vision insurance Life Insurance paid by company Clothing Allowance/Uniform provided by company
    $44k-90k yearly est. 4d ago
  • Retail Store Manager

    Abbode

    General manager job in New York, NY

    Abbode Store Manager - Job Description We're looking for an experienced, organized, and proactive Store Manager to lead day-to-day operations at our Nolita storefront. This is a hands-on role at a fast-growing startup, and you'll be at the center of shaping how our store looks, feels, and runs. This is a foundational role with room to grow. You'll help define and improve how the store operates-from inventory systems to customer experience to in-store events. You'll Be Responsible For: The success of the store defined by the customer experience and business goals Leading and managing store staff with clarity and care Shaping how the store looks and how processes work for the best customer experience Managing inventory, restocks, and backstock organization Planning and executing in-store events Maintaining store cleanliness, merchandising, and visual standards Communicating regularly with the management about updates, needs, and improvements Actively identifying and solving problems before they become issues Who You Are: Organized and detail-oriented A natural planner who thrives on checklists, systems, and structure Proactive, flexible, and self-starting-you don't wait to be asked Excited to build and improve processes as we grow Comfortable with change and willing to adapt as the business evolves Bonus if You Have Experience With: Shopify or similar retail platforms Working in a creative, product-based business Managing teams in a customer-facing role Must be available to work in person 5 days per week at our Nolita store. Pay is $55-72K / year based on experience.
    $55k-72k yearly 1d ago
  • Associate Manager, CRM

    Versace 4.7company rating

    General manager job in New York, NY

    Responsibilities include: General Lead training and adoption of My Versace (Clienteling App) in the US region by partnering with Retail and HQ teams to implement programs, identify opportunities and deliver results Partner with manger to present opportunities to identify, maintain and grow VIC customer base and other priority customer segments (e.g. new, locals, lapsed...) In collaboration with their manager and HQ, outline a targeted clienteling contact strategy (including client gifting) and activities calendar to keep an “always-on” approach to their experience with Versace With direction from retail leadership and manager, generate and propose action plans per boutique Coordinate development initiatives across retail & digital channels and touch points Articulate best practices sharing in these regions Effectively manage interactions with cross functional partners (Events, retail, merchandising, digital) Technical Responsibilities Coordinate monthly Clienteling App training schedules for retail teams Collaborate with My Versace Project Manager and technical team to identify and resolve app bugs or discrepancies reported by the retail teams Support retail network with business critical requests and supplying client lists Oversee all administrative Clienteling app requests Compile data quality reports and distribute amongst the retail network Experience & Key Competencies: Bachelor's degree required 5+ years of work experience in CRM/Clienteling Experience within the luxury and/or fashion environment preferred Focused on customer satisfaction by continuously improving services, processes, collaborative capabilities A passionate, energetic team-oriented individual with strong analytical, interpersonal, creative and leadership skills Strong oral and written communication and presentation skills Versace Perks: Generous PTO & Holiday Schedule Summer Fridays Exclusive Employee Sales 401k Match Paid Parental Leave Commuter Benefits At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
    $43k-70k yearly est. 3d ago
  • Assistant Store Manager

    FMG 2.5company rating

    General manager job in New York, NY

    About the Company - URBAN REVIVO is a leading global fashion retailer known for its trendy and chic collections. Our mission is to offer high-quality, fashionable, and affordable clothing to our customers worldwide. As we continue to expand our presence, we are excited to announce the opening of our new store in London. About the Role - We are seeking a dynamic and experienced Store Manager to lead our new store in London. The Retail Store Manager is responsible for driving sales performance and operational excellence in our store. This role requires a strategic leader with strong business acumen and a passion for delivering an exceptional customer experience. The Retail Store Manager will lead a team, ensuring that sales targets are consistently met and exceeded, while maintaining brand standards and optimizing store operations. This is an excellent opportunity for a passionate and results-driven individual to join our team and contribute to the success of URBAN REVIVO in a key market. Responsibilities Sales Performance & Business Management: Measure and monitor sales performance, taking proactive steps to enhance business outcomes. Take ownership of the store's operational execution to achieve revenue targets while effectively managing the budget and expenses. Utilize a high level of business acumen to identify business drivers and opportunities, and implement solutions that drive growth. Consistently meet and exceed store sales goals, ensuring long-term business success. Customer Experience & Brand Representation: Drive the execution of an elevated client experience, acting as a brand ambassador and embodying brand values. Engage customers with the brand, educating them on sustainability and sharing the stories of Urban Revivo. Lead the sales floor, ensuring an exceptional customer experience through a customer-first mindset, fostering loyal client relationships. Team Leadership & Development: Assist customers and oversee client interactions, providing real-time coaching to the team for continuous improvement. Ensure optimal balance of sales and service by managing scheduling effectively, aligning the right people at the right time to achieve payroll goals. Manage the day-to-day performance of the retail team, enabling career development and ensuring an exceptional employee experience. Take accountability for hiring, training, and developing the store team across all areas of the business. Provide ongoing performance feedback, ensuring growth and achieving desired results. Oversee performance reviews, development plans, and any necessary disciplinary actions or corrective measures. Operational Excellence & Inventory Management: Uphold consistent inventory accuracy and control within the store, leading and training the team to ensure consistent deliverables. Contribute to Loss Prevention efforts across all areas of the business, setting clear expectations and leading training for the store team. Ensure facility maintenance, organization, and presentation are always aligned with brand standards. Lead merchandising presentation and concept standards, utilizing retail and product reporting to strategize for an optimal customer experience and enhanced business productivity. Communication & Collaboration: Provide real-time and weekly feedback on product and sales performance to corporate partners, influencing product allocations and overall business success. Ensure the selling floor consistently reflects brand and concept standards, training and developing talent in visual and digital merchandising. Understand and assess the current store culture, identifying areas for improvement and working with the Regional Director to implement initiatives, activations, and recognition programs that drive positive change. Qualifications Minimum of 3-5 years of retail management experience, preferably in the fashion or apparel industry, with a focus on high-volume, fast-paced environments. Bachelor's degree or higher, with a preference for Business, Retail Management, or a related field. Proven ability to lead, motivate, and develop a team, coupled with strong interpersonal and communication skills. Passionate about delivering exceptional customer service and enhancing the overall customer experience. Strong sales acumen with a successful track record of achieving and exceeding sales targets. Excellent organizational and time-management skills, with the ability to multitask and prioritize effectively. Proficient in retail management software, POS systems, and Microsoft Office Suite. Strong overall planning ability, with expertise in data analysis, induction, and application. Keen fashion sense, with the ability to formulate workflows and standards, conduct product analysis and adjustments, and execute effective visual merchandising. Ability to adapt to changing business needs and thrive in a dynamic, fast-paced environment.
    $46k-59k yearly est. 3d ago
  • Assistant Store Manager - SoHo

    Rails 3.8company rating

    General manager job in New York, NY

    Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: The role of the Assistant Store Manager is to support the Store Manager by leading the store team to meet and exceed all sales and operational goals and ensure KPI's are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional support leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results. The Assistant Store Manager reports to the Store Manager Responsibilities: Strategic: Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved Support the execution of business plans to accelerate the business forward and remedy opportunities Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally Ensure store atmosphere upholds the image of the brand Client Centric: Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums) Solution oriented approach to finding resolutions to customer service issues Marketing & Community: Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention Team Leadership: Support a positive work environment with teams and throughout store network including cross functional partners Attract, retain talent from outside of the store Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization Support performance management initiatives with store teams Attend and lead store meetings as required by the business (Store Level and Corporate) Ensure that work schedules are aligned with store goals Ability to manage and resolve conflict in the workplace Visuals: Ensure the image of the store is in line with corporate standards and store team is upholding these standards Support VM of the store is completed in accordance with VM guidelines Operations: Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required Ensure the completion of merchandise receipts and transfer requests Protect all company assets including cash handling, inventory, expenses etc. Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs Ensure that all the processes are being completed in compliance with legal, safety, and internal procedures Partner with cross functional partners as necessary including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: At least 2+ years of experience in a retail managerial position Fashion enthusiasts and retail experience within women's and men's apparel preferred Ability to effectively create, manage and adhere to deadlines Familiar with key retail performance indicators Adaptable, a sense of openness, active listener, and compassionate Advanced organizational skills, writing and communication skills Expertise in Microsoft Office 365 Suite Comfortable and savvy with computer technology, including PC and iOS devices Travel approximately 10% of the time Ability to climb ladders Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
    $46k-59k yearly est. 3d ago
  • Assistant Store Manager, Madison Avenue

    Vilebrequin

    General manager job in New York, NY

    Founded in St. Tropez in 1971, Vilebrequin is an established leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind:to make summer last all year long. YOUR OPPORTUNITY Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for a passionate and people-focused Assistant Store Manager to join its store leadership team. The Assistant Store Manager supports the Store Manager with sales generation, operations, and HR functions of the store to ensure maximum profitability and compliance with company procedures. As an Assistant Store Manager, you will partner with the Store Manager in leading the store and developing, mentoring, and motivating the staff to provide a superior level of customer service that will drive sales productivity and results. This position is onsite at the specified location and will report to the Store Manager. YOUR IMPACT Business Leader Demonstrate role responsibility through strong business acumen by leveraging KPI's to develop and support business driving strategies. Assist Store Manager in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients. Strive to achieve store sales goals. Maintain adequate sales floor supervision. Monitor adherence to all corporate customer service policies. Elevate the Shopping Experience Consistently achieve personal and store sales goals;serves clients according to the standard of Vilebrequin's selling ceremony. Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince. Deliver luxury clienteling to provide the best customer experience, both in-store and digitally. Study and communicate collection details while assisting clients. Ensure the customer wish list is always current with customers being notified when product arrives. Exceed individual Key Performance Indicator(KPI) targets: ADS, UPT, Email Capture,Name Attachment Rate, Women's Sales, and Top to Bottom by delivering top-tier customer service. Adhere to all corporate customer service policies. Demonstrate effective communication with customers, coworkers, and managers. People Leader Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment. Lead by example and positively influence others. Support the Store Manager's efforts to recruit,train, and develop team, ensuring all roles are filled in a timely manner with top talent. Enforce all store policies and procedures. Monitor compliance with company dress code. Monitor schedule adherence and punctuality. Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with Store Manager. Operational Excellence Leader Perform opening and closing procedures. Maintain company's merchandising standards. Maintain standards of cleanliness and organization. Enforce company's loss prevention procedures. Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards. Execute correct POS processes including proper cash handling and opening/closing the registers. Adhere to all operational policies and procedures. Adhere to procedures for receiving stock and shipments Assist in the inventory and maintenance of inventory records. Monitor supply levels and submit store supply requests Safeguard company property, including key holding. Maintain standards of cleanliness and organization. Responsible for opening and closing the store. KEYS FOR SUCCESS Education: High School Diploma/Equivalency Required 1-2 years of store leadership experience, preferably with luxury brands 3+ years of experience in sales Competencies: Knowledge of retail management best practices Track record of achieving results History of building, leading,motivating, and coaching teams Results-Driven: proven ability to understand and drive store profitability through service Passion for luxury product with an appreciation for design Entrepreneurial spirit Solution-oriented A professional, welcoming character and presentation Ability to generate customer delight Client-oriented with an excellent sense of service quality (go the extra mile spirit) Excellent communication skills Strong attention to detail Team-oriented; “win-together” mentality Ability to work autonomously Strong problem-solving skills Displays strong organizational skills and follow-through Technologically savvy Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays Languages: Foreign Languages a plus Essential Physical Requirements Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required-frequently Climbing ladders - occasionally Routine standing for duration of shift (up to 8 hours) BENEFITS JUST FOR YOU We offer a comprehensive range of benefits to our valued associates. Depending on your positionand your location, here are a few highlights of what you might be eligible for: A generous employee discount Medical, Dental, and Vision insurance Paid vacations (16 days a year) and holidays A 401k plan with an employer contribution Weekly Sales Bonus Structure Tax-free commuter benefits Employee referral program OUR COMMITMENT The compensation for this position is $24-$26 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates' relevant skills and experience. Vilebrequin is an equal opportunity employer.We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status,age, national origin,disability, genetic information, veteran status, or any other status protected by federal, state, or local law. DISCLAIMER This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
    $24-26 hourly 3d ago
  • Assistant Store Manager

    AG Jeans 3.5company rating

    General manager job in New York, NY

    AG Jeans is seeking an Assistant Store Manager its SoHo location. The Assistant Store Manager is responsible for leading and developing sales performance, staff, operations, visual merchandising along with ensuring that a superior customer experience is delivered. The Assistant Store Manager consistently focuses on being effective and efficient while supporting the brand. This position reports to the Store Manager. Responsibilities: Sales & Profitability: Continually drive sales performance at store by meeting or exceeding topline sales goals Ensure that there is an emphasis of driving and understanding all store metrics and KPIs (Key Performance Indicators) in store Seek efficiency in controlling operational expenses at store such as shipping, supplies etc. Human Resources: Responsible for all team members including such ongoing tasks as: recruiting, training, developing, coaching, mediating, motivating, evaluating and regularly scheduled touch bases Creating schedules that provide return on investment, while adhering to payroll budgets Help to manage individual sales plans for each store sales associate Operations: Recap store performance effectively including analysis and action plans Ensure all company policies and procedures are communicated and adhered to including loss prevention measures Responsible for all company assets in store including merchandise inventory, monetary assets, information and furniture/equipment Manage all components of inventory including transfers, markdowns and style reconciliation Support operations team with the management of vendors Visuals: Support the execution of all visual directives as set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content) Maintain impeccable visual standards for all product in store, both on sales floor and back of house Customer Service: Ensure that a superior customer experience is delivered to every guest that encounters our brand, store and store team Manage the clienteling program to meet or exceed company objectives Marketing: Support all marketing initiatives set out by HQ Propose ideas that will drive brand awareness and sales that apply to your location including event proposals and community initiatives Additional Responsibilities: Partner with peer stores and next level management as necessary to achieve company objectives Responsibilities may change as deemed necessary to support future brand initiatives Requirements: A genuine interest in the fashion industry Knowledge of retail POS systems Microsoft Office Suite (Outlook, Word, Excel) Sound understating of retail math and retail specific key performance indicators Excellent communication skills Minimum 3 years store management experience, preferably in luxury or contemporary apparel & accessories College education preferred Some lifting required (up to approximately 25lbs) Ability to climb ladders Ability to work daytime, evenings and weekends Travel (approximately 10%)
    $40k-51k yearly est. 2d ago
  • Fitness Facility General Manager

    Retro Fitness of Montclair 3.4company rating

    General manager job in Montclair, NJ

    Benefits: Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Paid time off Retro Fitness Montclair is a premier fitness center dedicated to helping our members achieve their health and wellness goals. We pride ourselves on providing a welcoming, high-energy environment for fitness enthusiasts of all levels. We are looking for an enthusiastic and results-driven General Manager to lead our team and ensure exceptional member experiences. Key Responsibilities: Leadership & Team Development: Recruit, train, and mentor staff to achieve performance excellence. Set team goals and monitor progress using KPIs, such as employee satisfaction scores and staff retention rates. Operations Management: Maintain gym cleanliness, functionality, and safety standards, measured by member satisfaction scores and internal audits. Ensure all equipment and facilities are in working order, minimizing downtime and repair turnaround times. Member Engagement & Retention: Drive exceptional member experiences, achieving high Net Promoter Scores (NPS). Develop strategies to increase membership retention, targeting a churn rate below 5%. Sales & Marketing: Drive membership growth by meeting or exceeding monthly new membership targets. Implement and analyze marketing campaigns with a focus on ROI and lead conversion rates. Increase ancillary revenue streams, such as personal training sessions and retail sales, to meet revenue goals. Financial Management: Manage and optimize budgets to maintain cost-efficiency, ensuring profitability metrics are met. Monitor daily and monthly financial KPIs, such as revenue per member (RPM) and operating profit margins. Performance Analysis: Use data and KPIs to evaluate club performance, providing regular reports and actionable insights to ownership. Continuously identify opportunities for improvement based on data trends and feedback. Qualifications: Minimum of 3 years of experience in a managerial role within the fitness, retail, or hospitality industry. Proven track record of meeting and exceeding KPIs related to sales, customer satisfaction, and operational efficiency. Strong leadership, problem-solving, and team-building skills. Excellent communication and customer service abilities. Proficiency in financial reporting and CRM systems. Passion for health and fitness. What We Offer: Competitive salary and performance-based bonuses. Complimentary gym membership. A chance to lead a passionate team in a thriving fitness community. #J-18808-Ljbffr
    $42k-56k yearly est. 4d ago
  • Store Manager II (Flatbush Ave.)

    TD Bank 4.5company rating

    General manager job in New York, NY

    Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l'utilisation des témoins.Avertissement : Pour les visiteurs de l'Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu'il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n'enregistrent pas de renseignements personnels permettant l'identification.* Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required* Manages a medium sized store and team (based on U.S. TD Bank store levelling criteria)* Oversees and leads a medium and/or complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results* Accountable for achieving both Store and individual performance metrics* Ability to manage multiple store locations and/or a diverse and complex customer base, if required* Acts as peer mentor to developing store managers* Requires deep expert knowledge of the business, banking and bank operations* Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps* Provides coaching, mentorship and guidance to others within area of expertise* Oversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational)* Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners* Originates loan applications, handles Conditions of Lending and conducts loan closings* Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)* Undergraduate degree or equivalent experience* 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required* 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies* 4+ years of proven leadership and coaching experience required* Small Business and Consumer lending experience required* Knowledge of Bank product lines and services as well as an understanding of Store operations and security* Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives* Strong financial analysis skills* Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers* Excellent verbal and written communication skills* Demonstrated ability to lead and motivate team members* Proficient with Microsoft Office suite* Notary License (preferred)* Manages the service and advice team promoting a positive customer and colleague experience* Leads, coaches and develops a team of service and advice colleagues on services, product and sales informational conversations and/or advice-giving service strategies and tactics to improve the overall customer experience which includes improving overall financial confidence in both colleagues and customers* Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and problem resolution where necessary* Actively promotes the Bank's presence/brand within the community through participation and leadership in community business groups, initiatives, fundraisers, etc.* Builds relationships by promoting a client/customer centered organization and proactively addresses customer needs* Contributes to the execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate attributes and behaviors; leads the store in the execution of advice plan/objectives* Provides oversight of store premises and ensures the customer and colleague areas are professional and inviting in appearance* Ensures overall colleague scheduling is optimal to meet customer demands* Provides ownership/oversight of complex daily operational/administrative duties* Creates store-specific strategies to grow the business* Uses reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth* Partners with Specialists to grow and advise new and existing customers* Works with partners, including Small Business, Commercial, Consumer Lending and Wealth to grow the Store Portfolio* Manages the Store budget to meet expense and revenue objectives and revenue and manages expenses* Drives One TD - Builds and sustains awareness and engagement to increase partnership across Retail and all Lines of Business with a focus on Digital to meet and exceed goals* Proactively reaches out to prospects to develop and deepen relationships through needs-based conversations* Identifies and develops relationships with Personal, Small Business and Center and Influence (COIs) to generate demand for TD products and services* Achieves business objective for Operational Excellence* Ensures necessary due diligence to support the accuracy of all customer transactions/activities* Follows and ensures colleagues understand and apply bank operating policies and procedures* Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite* Ensures colleagues are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct* Works alongside other business lines including Wealth and Business Banking to stay abreast of emerging trends in the market, support referrals across business lines through ongoing training and coaching to store colleagues* Colleagues at higher levels may be responsible for acting as a leader in the provision of One TD services to customers, demonstrating cohesive partnership for business planning and community involvement* Leads, coaches and develops store teammates to create a consistent legendary customer experience* Coaches teammates to provide the best advice to potential and existing TD Bank customers* Responsible for management of the overall team providing both leadership and guidance* Sets targets and objectives for the team, and holds the team accountable to deliver results and objectives* Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value they deliver to customers* Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and #J-18808-Ljbffr
    $56k-109k yearly est. 5d ago

Learn more about general manager jobs

How much does a general manager earn in Woodbridge, NJ?

The average general manager in Woodbridge, NJ earns between $49,000 and $171,000 annually. This compares to the national average general manager range of $40,000 to $126,000.

Average general manager salary in Woodbridge, NJ

$92,000

What are the biggest employers of General Managers in Woodbridge, NJ?

The biggest employers of General Managers in Woodbridge, NJ are:
  1. Taco Bell
  2. McDonald's
  3. Domino's Pizza
  4. Target
  5. Domino's Franchise
  6. Sodexo Management, Inc.
  7. KFC
  8. Flynn Wendy's
  9. honeygrow
  10. Bass Pro Shops
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