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Become A General Merchandise Clerk

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Working As A General Merchandise Clerk

  • Performing for or Working Directly with the Public
  • Getting Information
  • Handling and Moving Objects
  • Performing General Physical Activities
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • Make Decisions

  • Repetitive

  • $24,511

    Average Salary

What Does A General Merchandise Clerk Do At Jewel-Osco

* Champions Company and Division customer service programs to meet or exceed Division customer service goals.
* Handles customer relations in a positive manner, including effective resolution of customer complaints.
* Promotes Albertson’s philosophy of personalized service.
* Engages in suggestive selling and other sales techniques.
* Performs receiving, store, pricing, stocking and merchandising duties.
* Builds effective promotional displays and endcaps.
* Assists the Drug/General Merchandise Department Manager with ordering, sales and merchandising functions.
* Rotates products in compliance with Company code dating policies.
* Faces products and keeps shelves clean.
* Prevents shrink and sale of out of code products.
* Responsible for performing all job duties accurately, safely and with honesty and integrity.
* Performs other duties as assigned and necessary

What Does A General Merchandise Clerk Do At Meijer

* Possessing a sense of urgency and comfort level to be able to work in a fast paced environment
* Building rapport with customers
* Displaying a friendly and outgoing attitude that is shown through good eye contact and body language
* Providing assistance by responding to customer questions in an effective and efficient manner
* Stocking product and maintaining product displays according to merchandising standards

What Does A General Merchandise Clerk Do At Meijer

* Possessing a sense of urgency and comfort level to be able to work in a fast paced environment
* Working on all daily back stock in assigned area
* Responsible for performing daily overs and shorts
* Responsible for backroom organization in assigned area daily
* Ensures all ICAPs are performed daily

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How To Become A General Merchandise Clerk

Material recording clerks usually need to have a high school diploma and are trained on the job. There are no formal education requirements for stock clerks and order fillers.


Production, planning, and expediting clerks; shipping, receiving, and traffic clerks; and material and product inspecting clerks need a high school diploma or equivalent.

Production, planning, and expediting clerks need to have basic knowledge of computer applications such as spreadsheet software.

There are no formal education requirements for stock clerks and order fillers.


Material recording clerks usually learn to do their work on the job. Training for most material recording clerks may last less than a month. Production, planning, and expediting clerks’ training can take several months.

Typically, a supervisor or more experienced worker trains new clerks.

Material recording clerks first learn to count stock and mark inventory and then move onto more difficult tasks, such as recordkeeping. Production clerks need to learn how their company operates before they can write production and work schedules.


With additional training or education, material recording clerks may advance to other positions within their firm, such as purchasing agent. Clerks in retail establishments can move into the sales department.

Important Qualities

Communication skills. Production, planning, and expediting clerks are frequently in contact with suppliers, vendors, and production managers and need to be able to communicate the firm’s scheduling needs effectively.

Customer-service skills. Stock clerks sometimes interact with customers in retail stores and may have to get the item the customer is looking for from the storeroom.

Detail oriented. Material and product inspecting clerks check items for defects, some of which are small and difficult to spot.

Math skills. Some material recording clerks use math to calculate shipping costs or take measurements.

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General Merchandise Clerk jobs

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General Merchandise Clerk Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Japanese

  • French

  • Cantonese

  • German

  • Irish

  • Chinese

  • Braille

  • Bosnian

  • Mandarin

  • Tagalog

  • Russian

  • Arabic

  • Ojibwe

  • Italian

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General Merchandise Clerk

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General Merchandise Clerk Education

General Merchandise Clerk

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Top Skills for A General Merchandise Clerk


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Top General Merchandise Clerk Skills

  1. Customer Service Skills
  2. Stock Shelves
  3. Sales Floor
You can check out examples of real life uses of top skills on resumes here:
  • Provided excellent customer service skills throughout early tenure resulting in promotion to General Merchandise Clerk.
  • Assist customers, run cash registers, stock shelves, unload deliveries, collect carts, and general cleaning duties.
  • Drive sales by quickly and accurately transferring products onto the sales floor to their respective product location based on store schematics.
  • Handled products and equipment in accordance with safety and sanitation guidelines.
  • Build product displays, ensure proper fronting of products.

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