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Employee reviews

3.77/5

Out of 47 General Motors reviews, 62% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 47 ratings

Overall rating
3.8
Salary and benefits
3.4
Diversity and inclusion
3.3
Career opportunities
2.7
Management
2.9
Work environment
3.1
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General Motors reviews

Employee reviews
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A reddit user wrote a review on Nov 2014
I know this is kind of thread necromancy but hoping you might be able to respond, as you seem to kind of enjoy your job. I'm 28, finally getting serious about a career and not just jumping job-to-job anymore. I've applied to my local community college for the auto tech program, and I'm actively seeking employment as a lube and/or tire tech in order to get some kind of experience under my belt in the meantime. My question for you is: is this all a gigantic mistake? I've heard a lot of negativity from a lot of longtime technicians, and everyone in my life is acting like I'm doing something monumentally stupid. Before I invest 50k in tools, should I run for the hills? Or is everyone being overly dramatic?

Well, this is kind of difficult to answer. Right now it my current employer I am not too happy and getting sick of doing what I do. But that is just because of my management and the policy's that are in place where I work. Unfortunately I work so close to home that moving jobs is just not a possibility at this time given what I make per hour and the job market in my area. So I feel stuck and that is crappy. BUT! As far as my work go's , I absolutely love what I do . I don't think I could ever so anything else. I have managed to put my self in a position to make any where from 50k to 120k a year without ever having to sit behind a desk in a *** cubicle . ( the reason for the big fluctuations in pay is because of the commission base of a techs pay, it really depends on your skills and speed and available work flow. My worst year since starting this job was 29k that was 2008 because of the economy crash my average is 72k my best was 122k) The college auto class route is the cheapest way to learn your fundamentals , unfortunately no school actually prepares you to work in a dealer ship environment. All your learn in school is how cars work, what things in them do, how they go together. To be able to make money doing this you have to be able to hustle, ignore pain, solve complex problems as accurately and quickly as you can cause the quicker you finish it , the quicker you move into the next job and flag more hours. School does none of that , but it does teach you the theory behind what your doing. For example an oil change, where I work each oil change pays 3 tenths of an hour, that's 18 minutes. 18 minutes to , pull the car in, do a complete 27 pt inspection , rack and hoist the car, start draining the oil & remove filter, go to parts get oil filter, return to bay , clean off ANY oil residue from undercarriage or you get yelled at, install filter and plug , lower veh. Fill with oil , reset oil life monitor, write your story and close ticket out, park car, hang keys and drop ticket off to dispatch. 3 of those is .9 tenths, you'd have to do 29 oil changes to make a little over 8 hours, that's a *** of work ! ;-) Now think about the last oil change you did on your own car , obviously not having a lift will make it a lot more time consuming but I'll bet it wasn't anywhere near .3. I hope that Doesn't turn you off from trying it though, I just want to make sure you know what your in for because most schools won't tell you that. Now in the beginning at least in a dealership environment, if your not a lube guy your usually a helper, you'll get paid by the hour and not commission. So the hustle in the beginning is not that important , accuracy, safety and the gain of knowledge is what should be your goal. If you can set your self up as a helper with a well established technician who is not a prima-donna *** , who is willing to actually teach you stuff and not use you as a workhorse then you will have the best hands on education you can get. With a little time after that , you can make yourself a good living. Honestly it's a fun job, I work with a crew of techs who are all good guys, no one is afraid to have fun. There's tons of joking, pranks and genuinely having a good time. I really can't think of anything more to ask for , I make good money, I only spent one year in school, I don't sit at a desk , I work with my hands, every diagnostic job is a puzzle that can be fun to solve, everyone I work with likes to have an immense amount of fun, I don't think I could do anything else. It would drive me nuts. ( sorry for the rambling nature of this reply , it's late and I'm typing in a iPhone so it's s *** to type with proper structure) If you have any other questions specific or otherwise I'd be happy to answer them!

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A reddit user wrote a review on Oct 2014
How employable do you think people from overseas would be? As in non-Americans. Also how relevant would a degree in Motorsport Technologies be in the automotive technician field? This is basically the road I've started to follow, but I've always wanted to work in the US (currently in Europe). Do you think companies like GM would hire someone like me, or at least offer me an internship?

I have worked with a few REALLY good techs from japan and one austrailian. being a tech in most other countries is a very serious undertaking. in japan i think it takes quite a few years to reach master status. if you'd like a job with GM themselves im not too sure how to tell you to move forward. they do have facilitys in Europe. ALL dealerships in the united states are franchise's meaning an individual bought the rights from GM to sell and service their cars. if your good at fixing cars and quickly you can pretty much walk into most dealers and apply for a job and youll probably get it. we can usually weed out a poser in the first few days, these are the guys who dont know how to lift a car on a rack or dont know how to use the scan tool. but said they have been working for GM for 10 years. if you plan on attending university in the united states there are a lot of schools that have the General Motors ASAP program at them. it is a GM sponsered program where for 6 weeks you attend class room studies and then you spend 6 weeks working hands on at a local GM dealership. you get paid minimum wage while working there too which is pretty nice. with that program when you finish school you a a GM certified tech with some work experience established so it would be pretty easy to get a job in the industry.

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A reddit user wrote a review on Oct 2014
Has your employer ever asked you to do something unethical? How did you respond?

This is a really good question!!! I have only had one employer (by that I mean service manager) ask me do something shady. they were short on labor hours and they were adding complaints to warranty tickets after the customer had picked the vehicle up. thus giving us the opportunity to "FIX" more things on the vehicle and get paid more. in turn generating more money for the service dept. I will admit that is took part in what was going down but I sure as hell didn't like it, if I rocked the boat id loose my job and its such a tight knit community in the area I work that his bad recommendation could have screwed me. now in that situation only GM was getting screwed, when It comes to customer pay cars, myself and pretty much any other tech whos been doing this for more then 3-4 years will do everything in our power to NOT *** them. at least all the guys i've ever worked for except one treated customers the way I do. it wouldn't matter what a manager said to me , if the money is coming out of the customers pocket , they're going to get exactly what they paid for, I work hard for my money and I wouldn't like it if some *** swindled it away from me so I wont do it to others. also we did have a customer one time who was such a *** we were considering putting dead fish in her door panel, we decided against it though

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A reddit user wrote a review on Feb 2012
I often hear people compare unionized auto giants like GM to non-unionized auto giants like Honda and Toyota. Honda and Toyota are doing extremely well, without unions, and they seem to maintain an experienced workforce, too. Would you mind discussing the differences between union and non-union auto companies, and how that might impact the respective companies?

Bargaining rights is what it comes down to. Honda and Toyota set their working arrangements and the employees have to accept it or find gainful employment elsewhere. Unionized workers are subjected to following an arrangement that they agreed upon through negotiations by union delegates and that company representatives. Look at the recent European companies that have set up plants in the US. That's great! Really it is, American jobs are American jobs. Now look at the same with Toyota and Honda. They are paying their American workers less than they are paying workers in their own respective countries. Not allowing the American workers to form Unions like they allow in their own respective countries they are over here taking advantage of lower wage employees. Now American companies do this all the time, I highly doubt GM is paying Chinese employees what I am being paid and that is wrong.

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3.0
A zippia user wrote a review on May 2019
Pros of working at General Motors

I loved the work I did there. Challenging and exciting and mostly my leader would help me if I was stuck with a situation I couldn't answer. Also it was close to home. Your superiors don't breathe down your neck watching you perform your job.

Cons of working at General Motors

I was contracted an last year all contractors at GM were laid off. It really left a bad taste in my mouth. I wasn't considered to be Hired direct because my manager would rather of hired his friends and former co-workers even without associates or bachleors degrees before me. I never missed work, did my job and felt I was a great employee. Never got a chance to be hired. Therefore, I was laid off with the rest of the hundreds of contract employees just like that! Being there almost 8 years - 15 years total and they would rather hired a kid right out of college who didn't know much about the business, had a poor attitude and would quit on a dime if they didn't give him the time off he requested. They is no protocol how to hired someone - just don't matter if you had the education or experience. Nepotism runs in this company also. With all of this said , I would NEVER EVER buy a GM product.EVER. I'd rather walk. A lot of people I talked to are in agreement. The way the lay-off was handled was so unprofessional. Surprised the scape goat Mary Bara still works there. I wonder what stupid move she's going to take next.employees beware.

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5.0
A zippia user wrote a review on Feb 2025
Pros of working at General Motors

Salary and position

Cons of working at General Motors

Lots of overnight travel

General Motors benefits

Stable income and little travel.

What do you like best about General Motors's CEO and the leadership team?

Strong leadership Motivating

How would you improve General Motors's culture?

Customer Enthusiasm

How did you prepare for the General Motors interview?

Be myself Answer difficult questions

How does your compensation at General Motors compare to the industry average?

Above average as I was in a foreign country

What's the diversity at General Motors like?

I have done business in over 50 countries and traveled in over 65

What brings you the most joy at General Motors?

Opportunity to contribute to the bottom line

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1.0
A zippia user wrote a review on Sep 2023
Pros of working at General Motors

Don't appreciate at the Top. Negotiating a Contract they are terrible..

Cons of working at General Motors

Hot Plants, unless your one many of Salaried at Corporate. More Salaried on the payroll than production

General Motors benefits

Nothing. Pay is weak for the work.

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3.0
A zippia user wrote a review on May 2023
Cons of working at General Motors

I hate that no matter what i do personally at work ill never be compensated accordingly

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5.0
A zippia user wrote a review on Mar 2023
Pros of working at General Motors

The team I worked for, and the people

Cons of working at General Motors

Some of the managers

General Motors benefits

Started out with 15 days vacation or PTO time off with unlimited sick days

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5.0
A zippia user wrote a review on Oct 2021
Pros of working at General Motors

I was able you utilize my talents in mentoring business owners

Cons of working at General Motors

Territory changes, sometimes it made it difficult to make inroads with owners.

General Motors benefits

Self fulfillment, they offered very little in the way of perks

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5.0
A zippia user wrote a review on Aug 2021
Pros of working at General Motors

Organization structure and Processes

Cons of working at General Motors

Not applicable

General Motors benefits

Work from home flexibility

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2.0
A zippia user wrote a review on Aug 2021
Pros of working at General Motors

Pay and healthcare is reasonable. Job security and consistent hours.

Cons of working at General Motors

Zero chance for advancement. Horrible work environment and most employees equate it to working at or being in a prison when speaking honestly. Very sad how the work environment and company morale has changed over the years!Not much anymore. Most people used to be proud to work at GM. Now it is either just people waiting to retire, or waiting for something better to come along

General Motors benefits

Not much anymore. Most people used to be proud to work at GM. Now it is either just people waiting to retire, or waiting for something better to come along

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2.0
A zippia user wrote a review on Aug 2021
Pros of working at General Motors

Pay and healthcare is reasonable. Job security and consistent hours.

Cons of working at General Motors

Zero chance for advancement. Horrible work environment and most employees equate it to working at or being in a prison when speaking honestly. Very sad how the work environment and company morale has changed over the years!Not much anymore. Most people used to be proud to work at GM. Now it is either just people waiting to retire, or waiting for something better to come along

General Motors benefits

Not much anymore. Most people used to be proud to work at GM. Now it is either just people waiting to retire, or waiting for something better to come along

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5.0
A zippia user wrote a review on Jul 2021
Pros of working at General Motors

Many different learning opportunities

Cons of working at General Motors

Can be very Strenuous

General Motors benefits

All benefits. Union employment vacation medical insurance EAP

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4.0
A zippia user wrote a review on May 2021
Pros of working at General Motors

Diagnosis, automatic transmission related things & Overhauling.

Cons of working at General Motors

Whatever useing tools are not proper.

General Motors benefits

The company's car.

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5.0
A zippia user wrote a review on May 2021
Pros of working at General Motors

In 16 years I worked up to final paint shop Inspector.

Cons of working at General Motors

Nothing.

General Motors benefits

Good wages and benefits.

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4.0
A zippia user wrote a review on Apr 2021
Pros of working at General Motors

Technology tools available.

Cons of working at General Motors

Pay is stagnant

General Motors benefits

Large number of Holidays / paid vacation

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at General Motors

It was a stable job with a good working environment

Cons of working at General Motors

6 day a week work every week

General Motors benefits

The pay and the medical insurance

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4.0
A zippia user wrote a review on Feb 2021
Pros of working at General Motors

Salary

Cons of working at General Motors

Tired of flat rate

General Motors benefits

Senior Level, Salary, Team Leader, World Class Technician

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at General Motors

Ability to work in different areas and to transfer.

Cons of working at General Motors

Too many unpleasant managers.

General Motors benefits

Health care.

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4.0
A zippia user wrote a review on Jan 2021
Pros of working at General Motors

I like Helping others and the knowledge you gain.

Cons of working at General Motors

I was looking for part time because of certain conditions but I was offered full time and that’s not working out fo me

General Motors benefits

Helping others, knowledge of navigation , I really enjoyed the training but I need a part time that won’t interfear with doctors schedules

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3.0
A zippia user wrote a review on Dec 2020
Pros of working at General Motors

free food, safety, stable work

Cons of working at General Motors

salary

General Motors benefits

free food, good salary, safety, good environment

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4.0
A zippia user wrote a review on Nov 2020
Pros of working at General Motors

benefits packages

Cons of working at General Motors

benefits are progressively being limited, work/life balance, poor management

General Motors benefits

wages

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5.0
A zippia user wrote a review on Oct 2020
Pros of working at General Motors

The people, the job, the pay, the benefits, the visuality of being part of building something so important to our economy.

Cons of working at General Motors

Sometimes long hours

General Motors benefits

Retirement

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3.0
A zippia user wrote a review on Sep 2020
Pros of working at General Motors

Let go of serious talent when they didn’t need too. Sad for those professionals selected For dismissal by those who accomplished nothing during their careers.

Cons of working at General Motors

Management lacks critical skills.

General Motors benefits

Flexibility

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3.0
A zippia user wrote a review on Sep 2020
Pros of working at General Motors

You can really shape your career path as you want. Being a large company, they provide a multitude of jobs for internal hiring s.

Cons of working at General Motors

Environment and Culture changes site by site. Most of the 5 star reviews are coming from those at CTC or RenCen, in the manufacturing plant environment you get a different story.

General Motors benefits

GM Employee Dealer Discount

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4.0
A zippia user wrote a review on Aug 2020
Pros of working at General Motors

Freedom to set work itinerary and working with dealership and corporate personnel.

General Motors benefits

Company car and Expense Account

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5.0
A zippia user wrote a review on May 2020
Pros of working at General Motors

I enjoyed the variety of challenges, busy schedule

Cons of working at General Motors

loved it there

General Motors benefits

health care, retirement plan

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5.0
A zippia user wrote a review on May 2020
Pros of working at General Motors

Education and benefits

Cons of working at General Motors

Slow to respond due to size

General Motors benefits

I'll be working around professionals

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3.0
A zippia user wrote a review on Apr 2020
Pros of working at General Motors

The last year has been great as they move to Agile development. Before that... ot so much.

Cons of working at General Motors

Lots of overtime, unpaid for IT workers. It's been a lot better the last year, ut before that... crazy.

General Motors benefits

lots of days off

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4.0
A zippia user wrote a review on Mar 2020
Pros of working at General Motors

Diversity

Cons of working at General Motors

The work load and unhealthy working

General Motors benefits

The health insurance and bonuses

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4.0
A zippia user wrote a review on Feb 2020
Pros of working at General Motors

Once u r able to hold a job u get to know people around u and can help each other. Catching mistakes, missing parts, scratched ect... pension medical dental vision.

Cons of working at General Motors

Job security. Physically challenging on some jobs. Easier if you are versatile and good using your right and left arm equally

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5.0
A zippia user wrote a review on Jan 2020
Pros of working at General Motors

Different types of jobs and shifts

Cons of working at General Motors

Plant closed

General Motors benefits

Pay and insurance benefits and vacation accumulated and paid education

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5.0
A zippia user wrote a review on Jan 2020
Pros of working at General Motors

Fast paced environment working with great people. The hands on coaching and mentoring my supervisors and team leaders.

Cons of working at General Motors

Politics

General Motors benefits

Company Car

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2.0
A zippia user wrote a review on Aug 2019
Pros of working at General Motors

Always busy. Most people are good

Cons of working at General Motors

Working 65 to 90hrs a week

General Motors benefits

Health benefits

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4.0
A zippia user wrote a review on Jun 2019
Pros of working at General Motors

Great work/life balance. Good benefits.

Cons of working at General Motors

Below market rate for software dev. salary. Little room for career growth.

General Motors benefits

Very flexible with in-office hours.

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3.0
A zippia user wrote a review on May 2019
Pros of working at General Motors

Great Pay

Cons of working at General Motors

"Old School" mentality still very present. You are a tool, and if you're ok with that the pay is great.

General Motors benefits

Bonus structure

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5.0
A zippia user wrote a review on Apr 2019
Pros of working at General Motors

Price of their vehicles

Cons of working at General Motors

There's nothing I don't like about GM

General Motors benefits

Price reduction of a vehicle

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3.0
A zippia user wrote a review on Mar 2019
Pros of working at General Motors

Wide range of opportunities, lots of cross functional opportunities, and continuous daily challenges.

Cons of working at General Motors

Limited career advancement, very difficult to move to different function.

General Motors benefits

Company car, annual bonus, performance monetary benefits.

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3.0
A zippia user wrote a review on Aug 2018
Pros of working at General Motors

I'm thankful I can say that I really do enjoy going to work every day! I can't imagine working anywhere else. I had great bosses, wonderful support staff, dedicated recruiters, account managers and business development; when we all get together you can see we really are a striving towards the same goal, a successful placement - a happy ending.

Cons of working at General Motors

Much that is written about leaders these days seems to be negative: They are incompetent, arrogant, unethical, greedy, the list goes on and on

General Motors benefits

Good environment and Bonus

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4.0
A zippia user wrote a review on Jul 2018
Pros of working at General Motors

The history of the company is impressive. I also like how stable it is. The work I do is rewarding and I would be hard pressed to find a better management structure.

Cons of working at General Motors

The pressure sometimes is a lot to co temple d with. Deadlines especially and expectations are somewhat mismanaged.

General Motors benefits

The benefits package is very generous compared to companies I have worked for in the past. I like the 401k.

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A reddit user wrote a review on Oct 2014
How employable do you think people from overseas would be? As in non-Americans. Also how relevant would a degree in Motorsport Technologies be in the automotive technician field? This is basically the road I've started to follow, but I've always wanted to work in the US (currently in Europe). Do you think companies like GM would hire someone like me, or at least offer me an internship?

I have worked with a few REALLY good techs from japan and one austrailian. being a tech in most other countries is a very serious undertaking. in japan i think it takes quite a few years to reach master status. if you'd like a job with GM themselves im not too sure how to tell you to move forward. they do have facilitys in Europe. ALL dealerships in the united states are franchise's meaning an individual bought the rights from GM to sell and service their cars. if your good at fixing cars and quickly you can pretty much walk into most dealers and apply for a job and youll probably get it. we can usually weed out a poser in the first few days, these are the guys who dont know how to lift a car on a rack or dont know how to use the scan tool. but said they have been working for GM for 10 years. if you plan on attending university in the united states there are a lot of schools that have the General Motors ASAP program at them. it is a GM sponsered program where for 6 weeks you attend class room studies and then you spend 6 weeks working hands on at a local GM dealership. you get paid minimum wage while working there too which is pretty nice. with that program when you finish school you a a GM certified tech with some work experience established so it would be pretty easy to get a job in the industry.

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A reddit user wrote a review on Oct 2014
Any cars you haven't been able to diagnose the problem on? Had a master 15yr nissan mechanic spend 5hrs on a car and couldn't figure out the problem took it down the street to a guy in a garage and he fixed it in 10 mins.

I had a 2008 Malibu once that had a problem with the brake lights staying on. I completely checked everything in that car relating to the stop lamps. Replaced the body control module , brake pedal position sensor and completely restrung the circuits and it still had the problem. Even our factory field engineer we called out couldn't fix it so the customer got the car bought back by gm. So I never did figure it out. Recently a new recall was released on Z body cars. ( Malibu & G6) that is supposed to correct that condition. It had to do with wire tension and microscopic corrosion in the body control module causing if.

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A reddit user wrote a review on Feb 2012
1. What will you recommend GM (or any of the Detroit Big 3) do to make people buy their cars? Or become more profitable. 2. What do you do and what is your average day like? Also, do you like your job? 3. What do you think about some Toyotas or Hondas being more "American" than some GM cars.

Improve gas efficiency on vehicles immediately. Average day is waking up at 4:30am, getting ready for work, packing lunch and getting to work around 6am. Work from 6:30ish am to 2:35ish pm. For now it's a job, I don't see a future here personally, I do not want to do this for 30 years+++. I've been aggressively seeking other gainful employment for the last 2 years but it's tough.

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A reddit user wrote a review on Feb 2012
Has General Motors changed anything since they almost went bankrupt?

They didn't almost go bankrupt, that was a con to weaken the UAW and ship jobs overseas. I assume you're talking about change quality etc, well I can tell you that most employees and engineers take their jobs very seriously and strive for the best quality possible. GM used the bailout as a means to trim costs (ditch Pontiac, Hummer, Saab; weaken UAW by getting into bed with them; ship jobs overseas and stamp world market on the package)

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A reddit user wrote a review on Aug 2011
What is the best time of day/week to show up and what is the worst? On your specialty, high end cars do you add "Additional Dealer Markup" (aka Pure Profit), or just sell them for sticker?

There are two myths in the car business. One is true, one is not. Buying a car the last few days of the month WILL save you money. We are trying to hit goals and bonuses, especially with the manufacturer. That is a great time to buy. Coming in 10 minutes before we close, is NOT a good way to buy a car. We have been here for 12 hours, and we just want you to leave. We do not add Additional Profit on our cars. We rarely get sticker price, but I did get sticker for the first Camaro Convertible we sold.

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A reddit user wrote a review on Aug 2011
Did you get into the business early enough to enjoy the early-mid 90's? I've been in the industry for many years now, and still look back on the 90's dealership atmosphere as the craziest thing I've ever seen in business. I know many GM's and owners and nearly everyone is hurting right now. Good luck!

I started in 1991. It was a lot of fun. Interestingly enough, until I became the Sales Manager, I made more money the next year as a sales person than I had the year prior, up until last year... and it was within $2500... I have only sold GM and only here at this dealership, so the crazy that was the import places, we never saw. But it was waaaaay more fun in the mid 90's, yes, I concur!

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A reddit user wrote a review on Aug 2011
* What's the dealership's net profit on a typical vehicle sold? * What is the commission rate for salesmen? * What is your best-selling car? * How many cars does your dealership sell per month? * Do you provide free snacks for visitors? (This is a biggie)

Net Profit on used is about $1800 New Cars is pathetic... maybe $1200 a copy. Commission rate for the guys is 15% of Gross profit on New (including all holdback) and 30% of gross profit on Used. Best selling car these days is the Malibu. (Which incidentally has a mark up of about $1000 from stem to stern) and is a great car.. We sell between 55-75 per month between new and used. We are pretty small, but have been here for 50 years.

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General Motors salaries

9.6
Salary score
The national average salary for a General Motors employee in the United States is $79,461 per year or $38 per hour. Employees in the top 10 percent can make over $134,000 per year, while employees at the bottom 10 percent earn less than $46,000 per year.

General Motors demographics summary

9.9
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

General Motors financial performance

9.4
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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