GM Financial jobs in Fort Worth, TX - 839 jobs

Why Regulatory Compliance Examination Manager at GM Financial? The Regulatory Compliance Examination Manager role offers a unique opportunity to make a meaningful, enterprise wide impact. As the leader overseeing federal and state examination activities, this position plays a central role in shaping how the organization demonstrates compliance and manages regulatory risk. The work is highly visible and influential, involving regular collaboration with senior executives, Legal, Internal Audit, Analytics, and business partners across the enterprise. You will guide the full exam lifecycle, strengthen controls, and drive impactful process and system enhancements. This is an ideal role for a leader who wants to shape compliance strategy, enhance organizational readiness, and play a critical part in advancing the company's regulatory posture. At GM Financial, our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Our Purpose: We pioneer the innovations that move and connect people to what matters. What Makes You a Dream Candidate? • Advanced knowledge of federal and state consumer financial laws and regulations (e.g., SCRA, FCRA, UDAAP, ECOA, Regulation Z, Regulation M). • Strong understanding of regulatory examination processes and best practices. • Knowledge of OFAC processes and sanctions compliance requirements. • Excellent written and verbal communication skills, including the ability to prepare and review formal reports and presentations. • Strong analytical, critical thinking, and problem-solving abilities. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint). • Experience with compliance management systems and automation tools. • Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment. • High level of integrity, professionalism, and discretion. • Ability to foster a collaborative, inclusive, and high-performing team culture. Experience • Bachelor's degree in Business, Finance, Law, or related field required, or 8 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • Professional certification (e.g., CRCM, CCEP, CAMS) preferred. • 5-7 years of experience in regulatory compliance, legal, or audit roles within the financial services industry, with a focus on regulatory examination management. • 3+ years of supervisory or team leadership experience required. • Demonstrated experience interacting with state and federal regulators, auditors, and senior management. What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay, and nine company holidays Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive Compensation: Competitive pay and bonus eligibility Work Life Balance: Flexible hybrid work environment, 2-days a week in office NOTE: We are unable to consider candidates who require visa sponsorship for this position About the Role: The Regulatory Compliance Examination Manager leads and supervises the compliance examination team in executing state and federal regulatory examinations, audits, and related compliance activities. This role ensures examination processes are efficient, accurate, and aligned with applicable laws, regulations, and company policies. The Manager serves as the primary escalation point for complex issues, oversees workflow and resource allocation, and drives continuous improvement. Reporting directly to the AVP State and Federal Examinations, this position collaborates closely with Legal, Internal Audit, Risk Management, business units, and external regulators to strengthen the organization's compliance posture and mitigate regulatory risk. In this role you will: • Supervise, coach, and develop a team of regulatory compliance specialists and senior specialists, including performance management and professional development. • Assess training needs and implement compliance education programs for team members and stakeholders. • Oversee end-to-end processes for state and federal regulatory examinations, ensuring timely and accurate responses to inquiries and audit requests. • Act as primary point of contact for regulators. • Review and approve substantive written responses to regulatory and audit requests for clarity, accuracy, and alignment with company standards. • Drive strategic initiatives to strengthen compliance posture and proactively mitigate regulatory risks. • Lead regulatory change impact assessments and implement necessary process updates. • Support AVP in strategic planning, risk assessment, and compliance initiatives. • Assign and prioritize team workload, monitor progress, and ensure deadlines are met. • Identify and implement process improvements to enhance efficiency and effectiveness of examination functions. • Champion system enhancements and automation initiatives to streamline workflows. • Track and report metrics related to examination outcomes, timeliness, and quality. • Develop dashboards for trend analysis and remediation progress reporting to senior leadership. • Foster open communication and collaboration within the team and across functions, including Legal, Internal Audit, Risk Management, and business units. • Participate in or lead special projects, system enhancements, or procedural changes related to regulatory compliance.

Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and cores Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily collection of credit accounts Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries Assist in upselling and cross-selling products to increase average transaction value Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot General stocking including truck stocking, back stock and cycle counts Maintain knowledge of product inventory and new arrivals to assist with sales Engage with walk-in customers to understand their needs and recommend appropriate parts or services Other duties as assigned Success Factors Safe driving and navigation ability Ability to use delivery board system Friendly and persuasive communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems (Back stock) and store equipment Sales aptitude and customer service orientation Ability to identify customer needs and recommend solutions Essential Job Skills Necessary for Success as a Driver Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers,0 peers and leadership Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed Confidence in engaging customers and promoting products Willing to learn about new products and sales techniques Prior Experience that Sets a Driver up for Success * Automotive parts experience is preferred Education * High school diploma or equivalent Certificates, Licenses, Registrations * Must have a valid driver's license with an acceptable driving record Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. California Residents click below for Privacy Notice: ***************************************************

Provide GAS 2 selling experience for DIY customer visits and phone calls - Achieve personal / store sales goals and service objectives - Manage DIY services including battery installation, testing, wiper installs, etc. - Ensure high standards of cust Parts, Retail, Manufacturing, Skills

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: * Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment * Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems * Regularly receive direction from supervisor and escalate questions and issues to more senior employees * Interact with team on basic information, plus internal or external customers Required Qualifications: * 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: * Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues * Ability to execute in a fast paced, high demand, metric driven call center environment * Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy * Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers * Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information * Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: * Must be able to attend full duration of required training period * This position is not eligible for Visa sponsorship * Ability to work additional hours as needed * Schedule may be eligible for a shift differential under the terms of the shift differential policy * Must work on-site at the location posted * Must complete and pass required language assessment Training Schedule: * Training class starts on 3/9 for 7 weeks. Training hours for weeks 1-4 are 8:30 a.m. - 5:30 p.m. Monday - Friday and weeks 5-7 training hours are 8:30 a.m. - 5 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. * We're open from Sunday - Saturday, 6:00 a.m. - 12:00 am (Central Time Zone). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Posting Location: * 401 W. Las Colinas Blvd. Bldg #1, Irving TX 75039 @RWF22 Posting End Date: 6 Feb 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Kennesaw, Georgia;Chandler, Arizona; Charlotte, North Carolina; Addison, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (******************************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders. We are seeking an experienced QA Lead/Manager to lead quality assurance efforts for the Merchant Business Software Suite, supporting mobile and payment system initiatives. The ideal candidate will have a deep understanding of merchant payment flows, mobile and POS systems, and the technologies that support them. This role requires both strategic leadership and hands-on QA expertise. **Responsibilities:** + Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives + Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills + Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met + Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization + Contributes to the technology strategy for their technical domain + Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers + Ensures that execution is aligned with product strategy by working with product management and other stakeholders **Managerial Responsibilities:** This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. + Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. + Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. + Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. + Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. + People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. + Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. + Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. + Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. **Required Qualifications:** + 10+ years of experience managing QA functions within payments, merchant services, or financial systems. + Strong understanding of **POS environments** , merchant transaction flows, and payment system integrations. + Hands‑on experience testing **mobile applications** (Flutter experience preferred). + Proficiency with **API testing** and familiarity with **ASP.NET** application architectures. + Expertise with test automation frameworks and tools such as **Playwright** , **Selenium** , or equivalent. + Demonstrated experience building and maintaining automated UI test suites. + Excellent analytical, problem‑solving, communication, and stakeholder‑management skills. + Proven success leading QA teams through planning, execution, and delivery of complex technology initiatives. **Desired Qualifications:** + Experience in financial services, payments, or fintech industry. + Familiarity with CI/CD pipelines and test integration tools. + Exposure to Agile development processes and project management tools (e.g., Jira, Confluence). **Skills:** + Influence + Risk Management + Solution Design + Stakeholder Management + Technical Strategy Development + Analytical Thinking + Application Development + Collaboration + Result Orientation + Solution Delivery Process + Agile Practices + Architecture + Automation + Data Management + DevOps Practices **Minimum Education Requirement:** Bachelor's degree or equivalent work experience. **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners. Responsibilities: Provide Application Production Support services for various Real Estate and GHR applications. Closely collaborate with global support teams as well as with development and business partners. Ensure risk, financial, and compliance polices and standards relevant to the role are met. Manage relationships with senior business and technology partners. Sets KPI's for the team to follow. Makes decisions about technology that will increase or deliver business values. Ability to identify solutions for complex problems in infrastructure and application technologies to improve production stability. Extensive experience with providing hands-on production support Very good understanding of Incident, Service Request, Problem and Change Management lifecycles Required Qualifications Experienced with various operating systems and their applications : Minimum 5 years experience in Linux/Unix, windows Extensive hands-on experience with various database management systems Minimum 5 years experience in :SQL/PLSQL and Oracle Hands on Experience on ITIL standards which includes Service Strategy, Service Design, Service Transition, Service Operation. Microsoft office Minimum 5 years experience in Leveraging SharePoint handling tools which include Central administration, online admin center and power shell scripts. Expert analytical expertise and problem solving proficiency Skilled in Autosys ( Automation Tool) and its components. Skills: Architecture Innovative Thinking Result Orientation Stakeholder Management Adaptability Automation DevOps Practices Project Management Solution Delivery Process Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range$90,900.00 - $157,900.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

About this role: Wells Fargo is seeking a Senior Business Execution Consultant to support the Human Resources Business Partner team. This role collaborates with HR Business Partners (HRBP), Centers of Excellence (COEs), and cross-functional teams to drive successful business outcomes for client groups. The Senior Business Execution Consultant contributes to project execution, data analysis, and business communications, supporting strategic Human Resources (HR) initiatives. The consultant will play a key role in supporting cyclical HR processes, delivering data‑driven insights, and enabling leaders through effective project execution, reporting, and business communications. In this role, you will: * Support the delivery and execution of HR initiatives * Aggregate and interpret HR data to create actionable reports and presentations for business stakeholders * Assist in operationalizing cyclical HR activities and implementing business initiatives * Contribute to monthly summaries of human capital metrics, working with HR partners to collect and analyze relevant data * Develop business communications, change management materials, and reporting to support HR initiatives. * Participate in the HR business execution community to share best practices and support HRBP leaders. * Collaborate with People Analytics to support business needs around data and reporting. Required Qualifications: * 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Experience in Human Resources, preferably supporting or partnering with HR Business Partners. * Strong knowledge of HR tools, processes, workflows, and people data. * Demonstrated ability to analyze, aggregate, and interpret data, translating insights into clear reports, dashboards, and presentations. * Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), including the preparation of executive‑level presentations and data‑driven materials for senior leadership. * Strong written and verbal communication skills; proactive and confident communicator with executive presence. * Demonstrated project management experience with the ability to manage multiple competing priorities in a fast‑paced environment. * Ability to collaborate and influence across stakeholder teams. * Experience working with sensitive data sets and maintaining confidentiality. * Familiarity with HR disciplines and the HR Center of Excellence (COE) model. * Strong HR reporting, dashboard creation, data analysis and visualization skills. * Understanding of AI, machine learning, and emerging HR technologies. Job Expectations: * Hybrid work schedule * Relocation assistance is not available * Visa sponsorship is not available Location: * Charlotte, NC * Phoenix, AZ * Irving, TX * San Antonio, TX * Des Moines, IA * Minneapolis, MN #HRJobs Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $87,000.00 - $154,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 26 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Earn experience and gain skills for career success in our full-time summer internship program. Paid interns have the opportunity to work alongside industry leaders on meaningful projects. They also participate in development opportunities, connect with peers and have a great time! Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Our Purpose: We pioneer the innovations that move and connect people to what matters. Are you excited about innovation, entrepreneurship and solving complex business problems? Then we are looking for you! Our program offers 11 weeks of work experience (May 27-August 7, 2026) Executive and peer networking opportunities Independent and team project experiences Philanthropic activities Career development Opportunity to apply for full-time career positions Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Compensation: Competitive pay Work Life Balance: Flexible hybrid work environment, 2-days a week in office Knowledge of information technology systems, infrastructure and operations Basic understanding of Data Modeling. Creation or usage of Data Models and ETL Design Specifications Creation or usage of Dimensional Models (STAR Schema, Kimball, Inmon) Strong in the use of Microsoft Office software including strong ability to analyze data using Excel for reporting and data mining purposes Strong people skills including the ability to interact with employees at all levels Must be a self-starter and able to manage the investigations function with minimal supervision Must be a current student pursuing a Bachelor's degree or higher from an accredited college or university (Computer Science or related field) with at least one semester remaining upon start of the internship Required GM FINANCIAL DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM FINANCIAL AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.). Create and Document Logical Data Integration (ETL) Strategies for Data Flows between disparate Source/Target Systems and the Enterprise Data Lakehouse Creation of ETL design specifications and documentation needed for the proper loading of the data. Creation and modification of appropriate DDL for Database Structures. Work closely with Senior Data Architects, Database Administrators and Data Warehouse ETL experts resulting in effective Data Driven Solutions Participating in Data Architecture and Data Modeling activities associated with the design and proliferation of the GMF Enterprise Data Lakehouse Participating in the creation of new and enforcement of existing Data Management/Governance Principles and Best Practices Assist in the creation and dissemination of Enterprise Meta-Data pertaining to the Data Lakehouse. Work closely with Business Analysts and End Users to understand and help develop functional specifications Interact and coordinate with 3rd Party Vendors Through past experience and self-study, formulate well thought-out and innovative data Driven Solutions which are consistent with GMF Enterprise Data Strategic Vision

Why GM Protections? GM Financial is targeting significant growth as it transforms the GM Protection/Insurance Products into a full captive platform. Our team is responsible for bringing the branded General Motors F&I products to market. The AVP Customer Contact Center - GM Protections is responsible for implementation, launch, and maintenance of the front line contact centers for Chevrolet Protection, Buick Protection, GMC Protection, and Cadillac Protection. They will be responsible for the coaching, mentoring and development of multiple teams of front-line employees in a contact center environment. These contact center employees will provide sales and customer service support for direct-to-consumer sales of extended protection products in all locations using multiple contact channels. This leader will be accountable for performance of their team's results in customer satisfaction, operational effectiveness, sales performance, customer retention and risk management. What makes you the ideal candidate? Ability to motivate in a marketing/product cross-sell environment Passion for providing great service to customers Collaborative, team-based coaching and performance achievement skills Ability to positively lead people through significant change Ability to effectively prioritize and balance multiple high priorities Knowledge of effective leadership, communication and motivational skills Proven experience in managing or working within a sales-focused call center environment Knowledge of financial services, home services and/or banking and customer service systems Knowledge of after-sale programs, including extended warranties and service plans, with the ability to train and guide teams on effectively presenting and selling these offerings to customers. Demonstrated success in progressive leadership opportunities in customer service, financial services or banking call center environment Experience 3-5 years Experience in managing or working within a sales focused call center environment Req 5-7 years Experience in leadership position in customer contact center environment Req 3-5 years management experience Req Experience with Customer Service Index (CSI), Net Promoter Score (NPS), or another consumer feedback survey to evaluate performance. Req Experience with Voice of the Customer programs, vehicle service contracts or home warranties Pref Education Bachelor's Degree or equivalent work experience Required What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. Our Culture: Our team members define and shape our culture. We have an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than. work - we thrive. Compensation: Competitive salary and bonus eligibility; this role is eligible for company vehicle program. Work Life Balance: Flexible hybrid work environment, 3-days a week in office. #LI-WB1 About the role: Design and implement the call center's organizational structure, including defining reporting lines, roles, and responsibilities; develop comprehensive job descriptions for all positions to ensure clarity in expectations, performance standards, and career progression. Establish and monitor key performance indicators (KPIs) for call center operations that align with overall business objectives, including metrics for sales conversion rates, customer satisfaction, call handling efficiency, and compliance, to drive accountability and continuous improvement. Act as the subject matter expert to develop comprehensive training content for new call center representatives that emphasizes product knowledge, persuasive communication techniques, and closing strategies, alongside customer service skills, system navigation, and compliance standards to drive successful sales conversions and deliver exceptional customer experiences. Work closely with Training team to implement and measure training effectiveness Establish the “standard of care” for GM Protections customers from quote to post-purchase Oversee workforce management processes, including forecasting call volumes, scheduling staff to meet service level agreements, and optimizing resource allocation to ensure operational efficiency and maximize sales opportunities. Observe for overall service quality and identify and implement improvements to customer service processes, policies and training Perform hiring, performance evaluation and progressive corrective action activities Coach, mentor, and develop employees for high performance and further career growth Perform other duties as assigned

Position Responsibilities. Pick, stage and safely deliver parts to pro customers Pick up returns and cores. Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily collection of credit accounts. Build and maintai Driver, Store, Retail, Automotive, Sales, Customer

Why GMF Technology? Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry. Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact. About the role: As a Conversation Designer, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ensure seamless interactions utilizing best practices in user-centered design. This role involves leading projects with Product Owners, collaborating with designers, researchers, developers, and business stakeholders to craft voice and messaging strategies. Ideal candidates bring expertise in voice interaction, information design, analytics, and user research, along with a passion for creating meaningful and impactful customer experiences. In this role you will: * Own and continuously improve the overall chatbot/IVR design and user experience, using a variety of metrics and data-driven insights * Participate across all product phases: discovery, delivery, and iteration * Lead collaborative design reviews with the product team to ensure user-centric solutions. * Delivers in a fast-paced, collaborative agile environment * Practices holistic experience design * Gathers a deep understanding of product business requirements, customer behavior, and technical limitations * Present and advocate for user-centered design and effectively articulate design decisions What makes you an ideal candidate? * * Understanding and experience with design technologies and platforms such as Voiceflow, IBM Watson, Genesys, etc. * Experience in AI, chatbot/IVR strategy, conversation design, and optimization * Knowledge of Natural Language Processing and Prompt Engineering * Familiar with Agile principles and able to work effectively with cross-functional teams. * Exceptional UX writing for messaging and voice, with ability to adapt tone and style for conversational interfaces verses traditional marketing * Adaptability to accommodate constantly changing priorities * Self-motivated, positive attitude, quick to learn and a growth-oriented mindset * Strong interpersonal skills for effective collaboration and communicating technical requirements and solutions to a variety of audiences * Contact center and/or customer service experience a plus * Bilingual a plus (English & Spanish) Education and Experience * 3-5 years of experience designing and writing natural dialog flows for AI, machine learning, or chatbot tools required * High School Diploma or equivalent required * Bachelor's Degree in related field or equivalent work experience required * Certification in conversation design or UX design preferred

About this role: Wells Fargo is seeking Loan Servicing Representatives to join the Auto Operations Group in Irving, TX. This team is part of our Consumer Lending business. Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today for opportunities in the following areas: Reinstatements Legal Letters Repossession Operations Vendor Support Invoicing Impounds Aftermarket/Letter of Guarantee/Specialty Operation Support Loss Recovery Payment Operations Bankruptcy Operations Titles In this role, you will: Support Loan Servicing functional area or processes Identify opportunities to improve various areas within Loan Servicing and recommend solutions Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature Perform moderately complex administrative, transactional, operational, or customer support tasks Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing Receive direction from Loan Servicing supervisors Escalate non-routine questions to experienced individuals Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units, as well as internal or external customers Provide guidance to less experienced peers Required Qualifications: 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: Experience within auto financial operations and/or automotive industry. Experience executing in a fast paced, high demand, production environment while balancing multiple priorities. Ability to multi-task to meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment. Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties. Excellent analytical skills with high attention to detail and accuracy. Ability to navigate multiple computer systems, applications, and utilize search tools to find information. Customer Service focus with the ability to listen to customer needs and recommend solutions. Job Expectations: Must be able to attend full duration of training. Flexible to work any hours between 6 am - 7 pm. Hours may adjust bi-annually, based on Daylight Savings Time Work on-site at the location posted This position does not offer relocation assistance This position is not eligible for Visa sponsorship Job Location: 401 Las Colinas Blvd W Building A - Irving, TX 75039 (111432) Posting End Date: 19 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Earn experience and gain skills for career success in our full-time summer internship program. Paid interns have the opportunity to work alongside industry leaders on meaningful projects. They also participate in development opportunities, connect with peers and have a great time! Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. Our Purpose: We pioneer the innovations that move and connect people to what matters. Are you excited about innovation, entrepreneurship and solving complex business problems? Then we are looking for you! Our program offers 11 weeks of work experience (May 27, 2026 - August 7, 2026) Executive and peer networking opportunities Independent and team project experiences Philanthropic activities Career development Opportunity to apply for full-time career positions Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Compensation: Competitive pay Work Life Balance: Flexible hybrid work environment, 2-days a week in office Must be a student pursuing a bachelor's degree or higher from an accredited college or university in Computer Science, Data Science, Data Analytics, Information Systems, Statistics with at least one semester remaining upon start of the internship. Must possess a minimum of a 3.0 (out of a 4-point scale) GPA. Junior or Senior classification preferred. Strong written and verbal communication skills required. This incumbent will be required to give presentations and communicate with business leaders. Strong analytical, quantitative, problem solving, and conceptual skills required. Must be detail oriented and able to prioritize tasks to meet deadlines. Must be able to work independently or in a team setting. Previous internships are considered a plus. GM FINANCIAL DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM FINANCIAL AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) Attend and participate in scrum events (the sprint, daily stand-ups, sprint planning, sprint review, sprint retrospective). Participate in team or departmental meetings. Assist with vulnerabilities remediation. Assist with building/improvement of DevOps tooling (e.g., pipelines, static scanning etc.). Complete the internship program final capstone presentation. Maintai a production-first mindset focused on scale, uptime and ability to rapidly triage/resolve production issues. Invest in our Agile practice to continuously improve product quality, time to market. Learn to develop product features for any of the following: data marketplaces, mobile applications, web applications, and API services.

Public Finance Investment Banking group is headquartered in New York with multiple regional offices. The firm has been ranked #1 in the municipal market for more than a decade. Public Finance provides financing solutions to state and local governmental and not-for-profit clients through the issuance of municipal bonds. Typically issued as tax-exempt debt, clients include states, counties, cities, school districts, higher education institutions, public utilities, public transportation agencies, not-for-profit health care systems and hospitals, state affiliated and not-for-profit student loan and housing agencies, cultural organizations, and developers. As an active team member in Public Finance, summer analysts assist bankers in capital raising, debt portfolio and credit analyses, strategic advisory services, and market assessments for governmental, not-for-profit and/or developer clients. As a summer analyst, your responsibilities may include: * Developing and maintaining financial cash flow models, using industry standard software * Supporting various financial analyses, including bond structuring * Performing comprehensive and in-depth client, credit, and pricing research * Preparing presentation and other materials for client meetings * Communicating and interacting with team members, including underwriting, sales & trading teams, to execute transactions specifically in relation to structuring and marketing. Qualifications * Candidates are required to be pursuing a bachelor's degree or a bachelor's direct to master's degree from an accredited college or university, with a graduation timeframe between November 2027 and August 2028 * A 3.0 minimum GPA preferred * A strong interest in finance and the public sector * Candidates must demonstrate a combination of academic aptitude, quantitative and organizational skills, strategic and creative thinking, and strong written and oral communications skills * Ability to manage several projects at once and work both independently and in a team * Other desired characteristics include integrity, attention to detail, assertiveness, initiative, leadership, strong work ethic and team focus * An interest in working in (1) New York, (2) Dallas or Chicago (Central Region), (3) Los Angeles or San Francisco (West Region), or (4) Winter Park, Florida (post-graduation); candidates should indicate city preferences / rankings when applying * Ability to travel, as needed, to client meetings (typically within the region) Bank of America does not complete third party forms from colleges, universities, or other parties. CA Disclosure Language: The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC, FINRA

Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Our Purpose: We pioneer the innovations that move and connect people to what matters. Are you interested in Process Excellence? Are you excited about defining and improving business processes? Would you like to learn the benefits of aligning people, processes and technology to take business performance to the next level? Are you interested in how Lean and Six Sigma can give companies proven tools and techniques to solve business problems in a structured and effective way? Then we are looking for you! Our program offers * 11-weeks of work experience (May 27-August 7) * Executive and peer networking opportunities * Independent and team project experiences * Philanthropic activities * Career development * Opportunity to apply for full-time career positions Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Compensation: Competitive pay Work Life Balance: Flexible hybrid work environment, 2-days a week in office Qualifications * Must be a current student pursuing a bachelor's degree or higher from an accredited college or university in Business Management, Business Administration, Computer Science, Finance, or related with at least one semester remaining upon start of the internship. * Must possess a minimum of a 3.0 (out of a 4-point scale) overall GPA. * Rising Senior classification preferred. * Experience with Microsoft Excel, PowerPoint and Visio * Additional knowledge of business transformation tools and techniques a plus * Strong written and verbal communication skills required. This incumbent will be required to give presentations and communicate with business leaders. * Strong analytical, quantitative, problem solving, and conceptual skills required. * Must be detail oriented and able to prioritize tasks to meet deadlines. * Must be able to work independently or in a team setting. * Previous internships are considered a plus. Work Life Balance: Flexible hybrid work environment, 2 days a week in office at our Fort Worth headquarters GM FINANCIAL DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM FINANCIAL AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

**About this role:** Wells Fargo is seeking a Digital Product Management Senior Manager- Executive Director, to define, own, and drive the future of our Omnicommerce Payments Experience. In this role, you'll oversee the complete payments ecosystem-gateway services, hardware devices, software applications, integration options, security, and deployment-to deliver seamless, secure, and scalable solutions for our customers. You'll lead a team of talented Product Managers, collaborate closely with Sales, Operations, and Marketing leadership, and influence key partnerships that shape our payments strategy. The ideal candidate combines deep domain expertise with a track record of building and launching exceptional payment products. Learn more about our career areas and lines of business at wellsfargojobs.com (********************************************* **.** **In this role, you will:** + Architect and drive the strategic vision for a major omnicommerce platform, aligning product capabilities with enterprise growth priorities and evolving customer needs. + Ensure seamless integration of POS experiences with the company's broader product strategy, enabling consistent and scalable solutions across key commercial and corporate segments. + Foster a high-performance culture within your product team by setting clear execution standards, promoting accountability, and removing barriers to delivery. + Leverage data-driven insights and competitive intelligence to shape product direction, validate hypotheses, and influence cross-functional decision-making. + Define and monitor success metrics to evaluate product performance, inform prioritization, and continuously optimize the platform's value proposition. + Collaborate across business, technology, and operations to ensure alignment on product goals, delivery milestones, and customer outcomes. + Champion stakeholder engagement by communicating product strategy and progress effectively to senior leadership, partners, and cross-functional teams. + Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility. + Collaborate with and influence all levels of professionals, including senior managers. + Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group. + Maintain a sharp, evolving perspective on the competitive landscape-including key players, emerging technologies, and AI adoption trends-and effectively communicate strategic implications to senior leadership. + Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics + Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer **Required Qualifications:** + 6+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + 6 + years of experience within Merchant Services and payments acquiring + 3+ years of management or leadership experience **Desired Qualifications:** + Deep knowledge and working experience within core merchant acquiring business: payment gateways, integrated payment solutions, eCommerce, card present payments, mobile/digital wallets, semi-integrated solutions. + Proven success in shaping product requirements into a sequenced roadmap of platform capabilities. + Experience with large scale transformation initiatives. + Proven ability to understand customer and end user needs and translate into delivery themes. + Experience with business analysis, eliciting use cases and requirements from business partners. + Skilled at navigating dynamic environments while orchestrating multiple concurrent delivery streams with precision and agility. + Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans + Demonstrated ability to lead and influence across all stages of the product lifecycle-from shaping vision and ideation, through solution design, execution, go-to-market readiness, and launch. + Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions + Demonstrated track record of effective influencing and collaboration at all levels + Exceptional problem solving abilities + Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives + Excellent written and oral communication skills with ability to clearly communicate results **Job Expectations:** + Ability to travel up to 10% of the time + This position offers a hybrid work schedule + Preferred location(s) listed below. Other locations within the Wells Fargo footprint may be considered. Relocation assistance is not available for this position. + This position is not eligible for Visa sponsorship **Work Locations:** + 1100 Abernathy Rd, Atlanta, GA + 550 S. Tryon- Charlotte, NC + 401 Los Colinas Blvd , Irving, TX + 1150 W Washington, Tempe, AZ **Posting End Date:** 28 Jan 2026 **_*Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-515687

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for being the first point of contact for requests or service failure incidents and maintaining stability for a portfolio of applications. Key responsibilities include performing initial investigations, mitigating impacts through routines and engaging in triages, responding to user requests, and working with technology teams to identify, troubleshoot, and resolve issues. Job expectations include following well defined Standard Operating Procedures (SOPs) and partnering with experts to improve service levels by proposing changes to monitoring, alerting, and configuration. Overview: Engineering Ops L1 Support Specialist provides first-level support for test environments used in integrated testing of applications. This role ensures smooth operation of test environments, monitors stability and escalates issues to higher-level support when necessary. Responsibilities: Monitors and supports application components and related infrastructure, acts as the first point of contact for users, and responds to alerts regarding potential production incidents Interprets and monitors dashboards, tools, and reports in order to proactively identify and address potential issues prior to production impact, escalating issues to senior team members or subject matter experts as needed Performs environment routing and cycling, implements splash pages, and conducts user ID administration access provisioning/deprovisioning (additions, modifications, deletions) for applications Works with technical partners to generate status updates, create technical detail for awareness communications, such as infrastructure, application and client impact, and component points of failure, and schedules follow up meetings Partners with change and release teams to support implementations and proactively identify potential issues resulting from changes Tracks incidents and requests in a defined system, executes procedures reliably, fulfills requests from business users and operations, and escalates issues as needed to solve incidents quickly Keeps operational procedures updated and provides data that adheres to documentation requirements and audits Environment Monitoring & Maintenance Perform routine health checks and basic troubleshooting Critical/High priority defect handling Act as the first point of contact for environment-related issues Log, categorize, and resolve critical/High-priority defects Escalate complex issues to next level of supports and SMEs Document and Reporting Maintain accurate records of defects, resolutions and possible postmortem Provide daily/weekly status updates on environment health Define and stand-up new service capability Define the services and capabilities Document marketing points for the services with values Collaboration Collaborate with cross-functional and multi-location teams to resolve complex issues. Required Skills: 2-5+ years of relevant work experience in IT support, QA support or environment management Application Development or Support Experience Strong analytical, triage and issue resolution skills Excellent communication and teamwork abilities. Customer-service mindset Ability to work in cross functional and multi-location teams. Experience/Ability with working in complex, highly integrated, fast paced and high-volume environment Ability coordinates multiple troubleshooting calls Ability to generate daily useful Metrics and email reporting Ability to learn and adapt quickly with application and technology changes May be required to work in shifts Experience with the following technical skills: Excel, Jira, PowerPoint, Kanban SDLC methodologies Linux/Unix Commands and Shell Scripting RDBMS and SQL experience in MS SQL Server Desired Skills: Financial Industry Experience Strong understanding of SDLC concepts Familiarity with automation scripts using PowerShell Ideal Candidate Profile: A proactive, detail-oriented professional with strong technical acumen and the ability to work effectively in complex, high-volume environments. The candidate should demonstrate adaptability, collaboration, and a commitment to continuous learning. Skills: Adaptability Analytical Thinking Influence Production Support Risk Management Automation Collaboration Result Orientation Solution Delivery Process Solution Design Business Acumen DevOps Practices Innovative Thinking Project Management Stakeholder Management Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130) Pay and benefits information Pay range$80,700.00 - $128,300.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary: This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.). This job is responsible for performing more complex analysis aimed at improving fraud prevention while driving responsible growth and performance for consumer products and related divisions such as Health Savings Accounts. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams. Performs multiple complex analysis to to extract data and uses multiple databases to acquire. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with business partners. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors. Responsibilities: * Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance * Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics * Identifies fraud trends based on industry and portfolio conditions and communicates findings to senior management * Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights * Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications with focus on Health Savings Accounts and related products * Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape * Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners * Drive discovery and documentation of end-to-end fraud processes to identify current controls, vulnerabilities, and enhancement opportunities * Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance * Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics * Identifies business trends based on economic and portfolio conditions and communicates findings to senior management * Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights Required Qualifications: * Minimum 3 years SAS/SQL Coding knowledge and/or experience * Ability to manage multiple projects in a complex and rapidly-changing environment * Ability to work independently as well as part of a team * Demonstrate strong analytical skills * Previous risk/fraud analysis, strategy development, or related experience * Strong written and oral communication skills * Intellectually curious and willing to dive into complete issues\problems and solve Desired Qualifications: * 5+ years of risk analysis, strategy development, or related experience * 5+ years of SAS or SQL Coding experience * Prior experience in Authentication, Fraud, Debit Card or other related risk fields * Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.) * Experience managing relationships and projects with external vendor partners Skills: * Analytical Thinking * Business Analytics * Data and Trend Analysis * Fraud Management * Problem Solving * Collaboration * Innovative Thinking * Monitoring, Surveillance, and Testing * Presentation Skills * Risk Management * Data Visualization * Interpret Relevant Laws, Rules, and Regulations * Issue Management * Oral Communications * Written Communications Shift: 1st shift (United States of America) Hours Per Week: 40

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role you will: * Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers * Complete operational activities while minimizing risks under established policies * Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization * Receive direction from managers and exercises judgment within defined policies and procedures * Escalate questions and issues to more experienced roles * Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions * Identify information and services to meet customers financial needs Required Qualifications: * 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * 6+ months of experience interacting with people, demonstrated through work, military, or education (Military experience (transitioning military service member, reserve military service member or a veteran) and currently enrolled in a college or university program * Customer service focus with experience handling complex transactions across multiple systems * Ability to educate and connect customers to technology and share the value of mobile banking options * Ability to interact with integrity and professionalism with customers and team members * Experience working with others on a team to meet customer needs * Cash handling experience * Ability to follow policies, procedures, and regulations * Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss * Well-organized, independent and able to prioritize in a fast-paced environment * Ability to exercise judgment, raise questions to management, and adhere to policy guidelines * Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting * Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Job Expectations: * Ability to work a schedule that may include most Saturdays * This position is not eligible for Visa sponsorship * Must take and pass required language assessment Posting Location(s): * ABRAMS & ROYAL 8448 ABRAMS RD * FOREST LANE 10600 FOREST LANE * JUPITER & BUCKINGHAM 3432 W BUCKINGHAM RD * MURPHY154 W fm 544 * NORTH GARLAND & 190 5352 NGARLAND AVE * PRESTON CENTER 5938 W NORTHWEST HWY * ROCKWALL 2970 HORIZON RD * ROWLETT 2601 LAKEVIEW PKWY * SACHSE 7900 WOODBRIDGE PKWY * SATURN & MARKETPLACE 4771 SATURN RD * SKILLMAN & ABRAMS 6535 SKILLMAN ST Posting End Date: 28 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.