Intern - Software Development Engineer
Information technology internship job at GM Financial
Earn experience and gain skills for career success in our full-time summer internship program. Paid interns have the opportunity to work alongside industry leaders on meaningful projects. They also participate in development opportunities, connect with peers and have a great time!
Why GM Financial?
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
Our Purpose: We pioneer the innovations that move and connect people to what matters.
Are you excited about innovation, entrepreneurship and solving complex business problems? Then we are looking for you!
Our program offers
11 weeks of work experience (May 27, 2026 - August 7, 2026)
Executive and peer networking opportunities
Independent and team project experiences
Philanthropic activities
Career development
Opportunity to apply for full-time career positions
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
Must be a student pursuing a bachelor's degree or higher from an accredited college or university in Computer Science, Data Science, Data Analytics, Information Systems, Statistics with at least one semester remaining upon start of the internship.
Must possess a minimum of a 3.0 (out of a 4-point scale) GPA.
Junior or Senior classification preferred.
Strong written and verbal communication skills required. This incumbent will be required to give presentations and communicate with business leaders.
Strong analytical, quantitative, problem solving, and conceptual skills required.
Must be detail oriented and able to prioritize tasks to meet deadlines.
Must be able to work independently or in a team setting.
Previous internships are considered a plus
GM Financial does not provide sponsorship for a work visa status for this position.
Attend and participate in scrum events (the sprint, daily stand-ups, sprint planning, sprint review, sprint retrospective)
Participate in team or departmental meetings
Assist with vulnerabilities remediation
Assist with building/improvement of DevOps tooling (e.g., pipelines, static scanning etc.)
Complete the internship program final capstone presentation
Maintai a production-first mindset focused on scale, uptime and ability to rapidly triage/resolve production issues
Invest in our Agile practice to continuously improve product quality, time to market
Learn to develop product features for any of the following: data marketplaces, mobile applications, web applications, and API services
Auto-ApplyIT Help Desk Analyst + Jr. Encompass Administrator
Livonia, MI jobs
Hybrid Role: IT Help Desk Analyst + Jr. Encompass Administrator
Employment Type: Full-Time
Department: Information Technology
Reports To: Director of Technology
About Success Mortgage Partners
Success Mortgage Partners (SMP) is a fast-paced, family-valued, and service-driven independent mortgage lender committed to empowering employees through collaboration, innovation, and technology. We support both corporate staff and partner branches nationwide, providing exceptional internal service so that our teams can deliver exceptional service to borrowers and referral partners.
Position Overview
This hybrid position combines Level 1-2 IT Help Desk Support with Jr. Encompass Administration, creating a unique opportunity for a technically skilled mortgage professional to support day-to-day IT needs while also contributing to the ongoing optimization of our Loan Origination System (LOS), Encompass.
The ideal candidate brings experience supporting mortgage users, troubleshooting LOS workflows, managing systems access, and resolving both software and hardware issues in a timely and customer-focused manner.
Key Responsibilities
Encompass Jr. Administrator Responsibilities
Provide advanced help desk support and troubleshooting for the Encompass LOS, including issues involving users, workflows, integrations, and third-party vendors.
Assist with user support related to mortgage origination tasks and LOS operations with professionalism, urgency, and attention to compliance and software best practices.
Support Corporate Trainers and collaborate with Encompass administrators and developers on enhancements, automation, and system improvements.
Support, maintain, and troubleshoot vendor permissions and access (DU, LPA, FHA Connection, GUS, credit providers, etc.).
IT Help Desk Responsibilities
Provide Level 1 & Level 2 technical support via phone, email, ticketing, and remote/in-person assistance.
Troubleshoot issues related to:
Active Directory & user accounts
Windows 10/11, computers, docks, peripherals
Microsoft 365, Teams, OneDrive, Outlook
VPN connectivity, MFA resets, OKTA
VOIP solutions (RingCentral, Teams)
Networking basics: DHCP, DNS, IP addressing
SharePoint and OneDrive file access/permissions
Adobe Acrobat/Reader
Manage tickets, escalate when necessary, and ensure timely resolution of user issues.
Perform new computer deployments, remote user setup support, and system upgrades.
Qualifications
Required
Minimum 3 years mortgage industry experience, directly supporting mortgage users, systems, or workflows.
Minimum 2 years IT help desk experience (Level 1-2), including AD, Windows OS, networking basics, and Microsoft 365.
At least 3 years supporting Encompass LOS or other mortgage systems.
Ability to troubleshoot, research, and resolve both technical and LOS issues with urgency and professionalism.
Strong customer service, communication, documentation, and organizational skills.
Preferred
Experience supporting Encompass administration, configurations, or automation.
Experience with OKTA SSO/MFA, Fortinet, Proofpoint, or CrowdStrike.
Familiarity with LOS integrations and mortgage workflow optimization.
Ticketing system experience (FreshDesk or similar).
Former mortgage processors, loan partners, or similar roles with high technical aptitude are strongly encouraged.
Working Conditions
This is a hybrid role based out of SMP's Livonia, MI office. Most work can be performed remotely; however, onsite presence and occasional travel may be required for project, training, or support needs.
Desktop Support Engineer
Bedford, MA jobs
Job Title:
Desktop Support Engineer
Must Have Technical/Functional Skills
End user Desktop / Laptop Support. Laptop build process. System Deployment and Systems Management knowledge, JAMF, Windows 11, Windows 10.
JAFM to manage Apple Devices, Microsoft Intune, Windows Auto Pilot. Rescue LogMeIn, ServiceNow, Zoom,
Microsoft SCCM preferred.
IT ServiceDesk experience
Roles & Responsibilities
Strong understanding of SCCM with advanced knowledge of application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting.
Experience creating collections, packages, applications within SCCM
Should have strong experience in SCCM 2007 & 2012
Experience in installation of Microsoft System Configuration Manager 2007-2012.
In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing.
Experience in deploying, troubleshooting, and managing Windows devices
Must have excellent competency with SCCM, WSUS and other patching tools.
Experience in supporting Windows Server 2012, 2016, 2019
Generic Managerial Skills
1. Be a point of contact for all proactive technical engagements.
2. Work independently and as a team member
3. Must be able to meet deadlines/Must be able to work after hours and some weekend if required by the business.
Help Desk Technician
San Jose, CA jobs
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Help Desk Technician
Santa Rosa, CA jobs
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Help Desk Technician
San Francisco, CA jobs
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Help Desk Technician
Hayward, CA jobs
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Help Desk Technician
Fremont, CA jobs
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Help Desk Technician
Alameda, CA jobs
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
IT Specialist - NetSuite ERP
Albion, MI jobs
Pay: $90,000.00 - $120,000.00 per year
Why This Is a Great Opportunity
Join a growing, innovative company at the forefront of solar manufacturing and engineering. You'll play a vital role in shaping how technology drives business performance, working directly with decision-makers to make a measurable impact. Enjoy a competitive compensation package, comprehensive benefits, and a workplace that values balance-with three weeks of PTO plus an extra week off between Christmas and New Year's (not counted toward PTO). This is a great opportunity to grow your IT career within a collaborative, forward-thinking organization that's building a sustainable future.
Location
Albion, Michigan - It is a hybrid position.
Note
To be considered, candidates must have hands-on experience managing and supporting NetSuite ERP systems.
About Our Client
Our client is Michigan's leading manufacturer of solar racking systems-veteran and family-owned since 2007. They design and produce high-quality solar roof, ground, and carport systems, all manufactured and inventoried at their Albion facility. With a culture rooted in integrity, innovation, and customer success, they continue to expand their impact across the solar and engineering industries.
Job Description
Manage and maintain the company's NetSuite ERP environment, ensuring optimal performance and functionality.
Provide expert-level technical support to end users, resolving system issues efficiently.
Configure and customize NetSuite to align with evolving business needs.
Collaborate cross-functionally to design workflows, custom reports, and integrations that streamline operations.
Deliver user training sessions to improve adoption and utilization of the system.
Support system updates, testing, and documentation to ensure data accuracy and process efficiency.
Qualifications
Proven experience administering and supporting NetSuite ERP systems.
Strong understanding of business processes in manufacturing, supply chain, or engineering environments.
Technical proficiency in system configuration, integration, and report building.
Excellent communication, analytical, and problem-solving skills.
Bachelor's degree in Information Systems, Computer Science, or related field preferred.
Why You'll Love Working Here
You'll join a family-oriented company that values teamwork, innovation, and accountability. As a key player in a close-knit environment, you'll see your ideas implemented quickly and your contributions recognized. The company's commitment to customer success, employee growth, and sustainable energy solutions makes this a meaningful place to build your career.
JPC-439
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Paid time off
Vision insurance
Jr. System Support Analyst
Dallas, TX jobs
Title: Jr. System Support Analyst
MUFG Investor Services is part of the Mitsubishi UFJ Union Financial Group (MUFG), one of the largest financial groups in the world. As such we are dedicated to providing our clients with the top-quality service and our employees with a rewarding career. To our clients, we provide record-keeping, reporting and transaction management services to the Private Equity community. This includes overseeing fund administration across various asset classes including Merchant Banking, Venture Capital, Real Estate and Fund Related Investments which includes fund of private equity funds, secondary funds and co-investment funds. MUFG also provides customized reporting, analysis and transaction management for foundations, pension plans and other private equity investors interested in a consolidated view of their entire alternative and traditional investment portfolio.
To our employees we offer a stimulating environment where they can grow as a professional and develop long term careers, not just another job. To this end we ensure our professionals have the support to achieve their career development and goals including professional certification reimbursement programs. In addition to competitive salaries, a casual work environment and an excellent benefits program we give our employees the chance to give back to the community through our social service activities.
We celebrate our employee's successes and believe successful employees lead to successful businesses. If you take pride in your work and want to take pride in your employer- contact us.
Job Description:
MUFG is seeking a System Support Analyst with a strong accounting and/or financial background to join our team. This growth-oriented position will have the primary responsibility of supporting the applications used by MUFG. This individual will be responsible for responding to user submitted tickets, processing the ticket's request, and working with the business and/or technology to facilitate any testing or answer any questions under the direction of the Sr. System Support Manager. An understanding of current accounting principles and how they are applied to the accounting and financial reporting of Private Equity Fund of Funds is strongly preferred but not required.
Responsibilities:
Reviewing and processing user submitted tickets in a timely manner.
Research and resolve application issues as directed by the Sr. System Support Manager.
Ensure user submitted help tickets have the appropriate documentation attached to the ticket as directed by the Sr. System Support Manager.
Ensure user submitted help tickets have been resolved and closed appropriately
Review and update user documentation describing the “best practices and processes” for using the system under the direction of the Sr. System Support Manager.
Maintain a working knowledge of current accounting principles as they pertain to Private Equity and the systems used by MUFG.
Perform user access reviews for applications used by MUFG.
Maintenance and support of daily operations related to applications used by MUFG.
Technical Skills:
Strong Excel and analytical skills. Knowledge of Vlookups, pivot tables, and table functions.
SQL Server Management knowledge and experience preferred but not required.
Requirements:
College degree with a major in Accounting, Finance, Management Information Systems or related field.
Minimum GPA of 3.0.
One or two years of relevant work experience required.
Proactive, resourceful, strong work ethic, team player.
Ability to manage and reorganize competing priorities.
Excellent communication skills, both written and verbal.
Knowledge of Private Equity, Investran, ServiceNow, and/or eFront Applications is preferred.
IT GRC & Security Co-op
Orlando, FL jobs
Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida. Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to learn more about life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values
Customer First - We earn the right to be our clients' first choice.
Integrity - We hold ourselves to the highest standard to build trust.
Collaborative - We always win as a team.
Innovative - We find new methods to deliver change and advance technology to the industry.
Passionate - We are driven to be the best in class.
Currency Exchange International is looking for a skilled and motivated IT GRC & Security Co-op to join our GRC Team! This is a hybrid position based in Orlando, FL.
Summary
The IT GRC & Security Ops Co-op will gain valuable experience assisting IT GRC and Information Security teams with a wide range of activities, including governance, risk management, compliance, security awareness, and security operations. This role provides hands-on exposure to real-world security challenges and the opportunity to contribute to the protection of the organization's information assets. The co-op will collaborate with experienced professionals to learn about security best practices and support the implementation of a robust security posture.
Essential Functions:
Assist with the evaluation and implementation of security controls, and learn how to frame security risks in business terms.
Support the assessment of vendor security, review of third-party contracts, and collection of evidence for internal audits and regulatory exams.
Contribute to the development and delivery of security awareness training and phishing simulations.
Assist with the IT risk management framework and methodologies.
Gain experience with security tools, including monitoring, investigating alerts, and participating in incident response activities.
Support vulnerability management processes and the maintenance of security documentation.
Competencies:
Thinks critically and analytically with the ability to express a point of view supported by data (for both technical and non-technical audiences)
Raises concerns early and facilitates constructive problem-solving at all levels of the enterprise; knows when to escalate
Exhibits passion for learning in technology and cybersecurity domains
Collaborates effectively with colleagues, stakeholders, and leaders across multiple organizations to get consensus, socialize strategy and achieve objectives
Displays the ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions
Manages multiple parallel initiatives
Is execution-oriented and self-motivated
Requirements
Enrolled in, or recently graduated from, a four-year college program focused on Information Technology, Information Security, or a similar field; OR;
Completed a security boot camp and earned a security-related certification
Benefits
Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
401K Plan - CXI will match up to 5%
Tuition Assistance - CXI offers tuition assistance for part-time employees *conditions apply*
Holiday Pay - CXI offers additional pay for select holidays
Sick Time - CXI will pay sick/personal pay (1 hour of sick/personal time for every 30 hours worked - which may equal to an annual accrual of 40 hours)
Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************
Service Desk Specialist
Milford, OH jobs
Manage Media content through specific workflow based Operations
Monitor, reconcile and QA content
Adept with all Client tools to make required changes to content
Written and verbal communication with Clients and Network Partners
Triage issues and work with cross functional teams for escalating, mitigating or troubleshooting issues
Rule, Analysis, and Knowledge based decision making
End to end ownership, tracking and reporting of issues
Salary Range: $38,000 - $45,000 per year
Desktop Support Specialist
Durham, NC jobs
Job Title:
Desktop and Mobility Support
Must Have Technical/Functional Skills
Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support,
Roles & Responsibilities
• Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of
Laptop/Desktop/VDI
• Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components
like MS Office/VPN/Anti-Virus/Skype etc.
• Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks
• Deployment of device drivers and windows patch updates
• Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices
• Manage the Security compliance health status of end user workstations
• Monitor security patching status and remedy deficiencies proactively
• Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from
Service Desk team
• Adjust configuration options as required to resolve defects identified while performing corrective action on a device
• Investigate desktop level incidents and identify root causes to be able to provide solutions.
• Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities
• Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot
• L2 Workstations operational support
• Monitor and report on User experience.
Report on Workstation image deployments and patch compliance metrics
Lab Desktop Technician
Cambridge, MA jobs
Seeking a Desktop Technician with Laboratory support experience for a long-term consulting position in Cambridge, MA 02142.
Desktop Technician (Contractor)
Initial contract duration is 12 months, with possible extension
Mon-Fri, 40 hours/week, standard business hours
This role is on-site
Job Summary:
- Provide comprehensive IT support to research and development site
- Troubleshoot computer issues for scientists, both on-site and remotely, managing IT requests through the company ticketing system
- Set up lab computers and network connections
- Work with vendors, perform computer hardware upgrades, and ensure seamless IT operations within the lab environment
- Perform various computer, equipment, and software support tasks
- Computer moves, adds and changes
Qualifications:
- Well rounded desktop support background
- Experience working in a laboratory environment
- Detail oriented
- Pharmaceutical (or other regulated) industry experience is a plus
IT Security Analyst
Buena Park, CA jobs
The IT Security Analyst is responsible for developing, implementing, and managing security measures across multiple functional areas including core infrastructure, data, network, systems, and web applications. This role supports the creation and enforcement of security policies and procedures, monitors for threats and vulnerabilities, and assists in incident response and risk analysis. The analyst will collaborate with IT and business units to ensure the organization's security posture aligns with strategic goals and regulatory requirements.
DUTIES
Monitor and analyze security threats including viruses, malware, phishing attempts, and suspicious system activity across firewalls, IDS, VPN, email filters, and web filters.
Reports adverse security events and risk assessments to the Information Security Officer and Chief Information Officer
Administer and enforce security policies by managing user access, reviewing violation reports, investigating anomalies, and maintaining documentation of security controls.
Provide end-user support for security-related issues including malware infections, phishing attempts, and safe browsing practices.
Evaluate and recommend security tools, technologies, and procedures to improve protection and operational efficiency.
Educate IT staff and business units on security policies and best practices; consult on security implications of user-managed systems and applications.
Participate in IT projects to ensure the security requirements are integrated into system design and implementation.
Support the organization's IT strategic plan by delivering secure technology solutions that meet the business objectives.
Ensures compliance with internal policies, regulatory requirements, and industry standards.
QUALIFICATIONS
EDUCATION: Bachelor‘s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
EXPERIENCE: 3 to 5 years of combined IT and security experience with a broad range of exposure to systems analysis, application development, database design and administration; one to two years of experience with information security.
SKILLS/ABILITIES
Strong understanding of security principles, technologies, and practices across diverse platforms.
Hands-on experience with configuring and securing workstations, laptops, mobile devices, servers, printers, switches, and other peripherals.
Familiarity with banking applications such as Fiserv, Jack Henry, or FIS.
Excellent verbal and written communication skills with the ability to convey complex technical concepts to non-technical audiences.
Demonstrated problem-solving, analytical thinking, and decision-making skills.
Strong customer service orientation and interpersonal skills.
Security certifications (e.g. CompTIA Security+, CEH, GCIH) are a plus.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses.
We have great benefits that include, but not limited to:
Medical insurance
Vision insurance
Dental insurance
401(k)
Disability insurance
Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies
(GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website ****************************
.
Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Onsite Support Technician
West Chester, PA jobs
Must Have Technical/Functional Skills
1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently.
2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members.
3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous.
4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams.
5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial.
6. Customer Service Skills: Strong customer service orientation to provide a positive user experience.
7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort.
Roles & Responsibilities
1. Technical Support: Provide technical assistance to users experiencing hardware and software issues.
2. Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices.
3. Troubleshooting: Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity.
4. User Training: Train users on new technologies and provide guidance on best practices.
5. Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed.
6. Collaboration: Work closely with other IT teams to resolve complex issues.
7. Conference Room Support: Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings.
8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions.
Salary Range: $60,000 $65,000 Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Desktop and Mobility Support
Concord, NC jobs
Must Have Technical/Functional Skills
Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support,
Roles & Responsibilities
• Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of
Laptop/Desktop/VDI
• Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components
like MS Office/VPN/Anti-Virus/Skype etc.
• Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks
• Deployment of device drivers and windows patch updates
• Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices
• Manage the Security compliance health status of end user workstations
• Monitor security patching status and remedy deficiencies proactively
• Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from
Service Desk team
• Adjust configuration options as required to resolve defects identified while performing corrective action on a device
• Investigate desktop level incidents and identify root causes to be able to provide solutions.
• Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities
• Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot
• L2 Workstations operational support
• Monitor and report on User experience.
Report on Workstation image deployments and patch compliance metrics
Salary Range: $60,000 $70,000 Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
IT Governance Lead
Miami, FL jobs
We are seeking a systems-driven IT Governance Lead to architect and steward a robust governance framework that aligns technology execution with strategic intent. This role is instrumental in translating regulatory standards into actionable control mechanisms while enhancing operational transparency, risk posture, and value realization across the enterprise.
Key Responsibilities
Governance Framework Design & Oversight Build and maintain a COBIT-aligned, risk-based IT governance model that supports business goals, compliance mandates, and scalable operations.
Policy Stewardship & Standards Management Curate and evolve a centralized library of IT policies and procedures, ensuring clarity, accessibility, and relevance to OCC, FDICIA, and internal requirements.
Risk & Compliance Alignment Partner with Audit, Compliance, and Security to assess exposures, resolve policy exceptions, and deploy evidence-based controls aligned to regulatory exams.
Change Management Oversight Participate in Change Advisory Boards (CABs) as a governance checkpoint, ensuring protocol adherence and impact mapping across business units.
Performance & Value Assurance Establish and maintain governance KPIs and dashboards that reflect service quality, policy maturity, risk mitigation, and business enablement.
Vendor Governance Lead oversight of third-party risk, particularly during audits, ensuring contract adherence and mitigation of compliance drift.
Strategic Roadmap Synchronization Facilitate alignment between operational IT execution and long-term planning, calibrating governance priorities to risk appetite and organizational bandwidth.
Requirements
Bachelor's degree in Information Systems, Business, or related discipline
7+ years in Banking Operations, IT Governance, audit, compliance, or risk within highly regulated environments
Strong knowledge of frameworks like COBIT, ITIL, NIST, and FFIEC
Demonstrated ability to translate regulatory language into actionable policies and controls
Skilled in cross-functional collaboration and stakeholder communication
Resilient in audit-heavy environments and adept at managing change with calm and clarity
Preferred Qualifications
COBIT or similar certifications
Familiarity with project and policy management platforms
Previous banking or financial services experience
Intercredit Bank is an equal opportunity employer.
ML - Computer Vision Engineer
Cambridge, MA jobs
AI/Computer Vision Engineer - Cambridge, Boston (Hybrid)
Join an elite innovation team driving next-generation medical robotics and AI solutions. This cutting-edge group focuses on early-stage breakthrough projects, transforming novel ideas into scalable, impactful technologies.
Your Role:
Develop advanced algorithms and software in a regulated medical environment.
Design ML-based solutions for digital insights from medical imaging and robotic data.
Define requirements, create test protocols, and support validation of new features.
Collaborate with multidisciplinary teams across research, clinical science, regulatory, and business functions.
Stay ahead of MedTech and AI advancements while contributing to intellectual property development.
Work in state-of-the-art R&D labs in Cambridge, Massachusetts.
You're the Right Fit If You:
Have a strong background in machine learning, computer vision, and medical image analysis.
Hold a Master's (3+ years of experience) or PhD in Computer Science, Biomedical Engineering, Robotics, or a related field.
Are experienced with medical imaging technologies, image-guided therapy, and regulated medical device development.
Possess exceptional programming skills (Python required, C++ preferred).
Are self-motivated, adaptable, and excel in communication and problem-solving.
This is a unique opportunity to shape the future of medical robotics and AI in a confidential, high-impact environment.