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Become A General Office Assistant

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Working As A General Office Assistant

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $29,580

    Average Salary

What Does A General Office Assistant Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A General Office Assistant

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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General Office Assistant jobs

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General Office Assistant Career Paths

General Office Assistant
Data Entry Associate Billing Specialist Specialist
Account Manager
5 Yearsyrs
Office Manager Accounts Payable Clerk Staff Accountant
Accounting Manager
7 Yearsyrs
Office Administrator Home Health Aid Front Desk Agent
Assistant General Manager
5 Yearsyrs
Bookkeeper Accountant Finance Analyst
Assistant Vice President
7 Yearsyrs
Billing Specialist Accounts Receivable Specialist Accountant
Business Manager
7 Yearsyrs
Accounting Assistant Accounting Clerk Billing Specialist
Business Office Manager
8 Yearsyrs
Accounting Assistant Accounting Manager Operations Manager
Chief Operating Officer
11 Yearsyrs
Bookkeeper Controller General Manager
District Manager
7 Yearsyrs
Data Entry Clerk Accounts Payable Clerk Accountant
Finance Manager
7 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Clerk Specialist Account Manager
Marketing Director
7 Yearsyrs
Billing Specialist Specialist Account Manager
Marketing Manager
6 Yearsyrs
Legal Assistant Legal Secretary
Office Manager
5 Yearsyrs
Data Entry Associate Office Manager Operations Manager
Operations Director
9 Yearsyrs
Data Entry Clerk Office Manager
Operations Manager
7 Yearsyrs
Office Administrator Bookkeeper Billing Specialist
Practice Manager
9 Yearsyrs
Accounting Clerk Finance Analyst Business Analyst
Product Manager
7 Yearsyrs
Legal Assistant Paralegal Office Manager
Property Manager
6 Yearsyrs
Clerk Technician Operations Manager
Purchasing Manager
9 Yearsyrs
Accounting Clerk Accountant Finance Manager
Sales Manager
5 Yearsyrs
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Average Length of Employment
Clerk Secretary 3.3 years
Clerical Associate 3.1 years
Office Technician 3.0 years
Control Clerk 3.0 years
Typist 2.8 years
Secretary 2.8 years
Office Specialist 2.8 years
Office Associate 2.7 years
Support Clerk 2.6 years
Office Secretary 2.5 years
Data Clerk 2.4 years
Office Assistance 2.4 years
Clerk 2.3 years
Front Office Clerk 2.2 years
Office Clerk 2.2 years
General Clerk 2.1 years
Office Worker 2.1 years
General Assistant 2.0 years
Office Assistant 2.0 years
Office Employee 2.0 years
Office Helper 2.0 years
Clerk/Assistant 1.9 years
Clerical Worker 1.9 years
Clerical Aide 1.6 years
Office Aide 1.6 years
Office Volunteer 1.4 years
General Internship 0.6 years
Top Employers Before
Receptionist 10.2%
Cashier 7.0%
Internship 4.5%
Secretary 3.5%
Volunteer 2.4%
Manager 2.2%
Server 1.9%
Top Employers After
Cashier 7.8%
Internship 3.5%
Volunteer 3.1%
Manager 2.6%
Server 2.6%
Assistant 2.5%

General Office Assistant Demographics

Gender

Female

76.4%

Male

21.9%

Unknown

1.7%
Ethnicity

White

76.8%

Hispanic or Latino

13.8%

Asian

7.3%

Unknown

1.4%

Black or African American

0.7%
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Languages Spoken

Spanish

49.6%

French

7.4%

Vietnamese

4.4%

Russian

4.4%

Arabic

3.7%

Hindi

3.0%

Greek

3.0%

Chinese

3.0%

German

3.0%

Cantonese

2.2%

Italian

2.2%

Portuguese

2.2%

Urdu

2.2%

Polish

2.2%

Swedish

1.5%

Mandarin

1.5%

Thai

1.5%

Hebrew

1.5%

Korean

0.7%

Danish

0.7%
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General Office Assistant Education

Schools

University of Illinois at Chicago

13.7%

Lansing Community College

12.0%

University of Phoenix

10.4%

William Rainey Harper College

4.9%

College of DuPage

4.9%

Arizona State University

4.4%

Miami Dade College

4.4%

Florida International University

4.4%

Davenport University

4.4%

Wayne State University

3.8%

Illinois State University

3.8%

Michigan State University

3.3%

University of Utah

3.3%

Florida State University

3.3%

Cornell University

3.3%

College of Lake County

3.3%

Bergen Community College

3.3%

Central Michigan University

3.3%

Strayer University

3.3%

Fresno City College

2.7%
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Majors

Business

28.4%

Accounting

12.4%

Psychology

5.9%

Health Care Administration

5.5%

Criminal Justice

5.1%

English

4.1%

Computer Science

3.8%

General Studies

3.6%

Education

3.3%

Nursing

3.1%

Management

2.9%

Communication

2.9%

Medical Assisting Services

2.9%

Human Resources Management

2.7%

Biology

2.3%

Political Science

2.3%

History

2.3%

Marketing

2.3%

Computer Information Systems

2.2%

Graphic Design

1.9%
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Degrees

Bachelors

33.7%

Other

33.0%

Associate

14.6%

Masters

9.3%

Certificate

5.7%

Diploma

1.8%

Doctorate

1.1%

License

0.7%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for A General Office Assistant

DataEntryCustomerServicePayrollDatabaseSystemsFinancialStatementsPhoneCallsOfficeSuppliesEmailGeneralOfficeSupportTemporaryAuditQuickbooksOfficeEquipmentPurchaseOrdersSortFrontDeskInternetBankDepositsFaxMachineWordProcessing

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Top General Office Assistant Skills

  1. Data Entry
  2. Customer Service
  3. Payroll
You can check out examples of real life uses of top skills on resumes here:
  • Assisted the office staff with various office duties (proofreading, data entry, copying and faxing).
  • Provided customer service: answering phone calls; organized and filed papers, used computers to enter, access and retrieve data
  • Distribute payroll and pay monthly state and federal payroll taxes.
  • Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.
  • Saved company on having an accounting company produce the monthly financial statements by producing them myself.

Top General Office Assistant Employers

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