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Become A General Office Assistant

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Working As A General Office Assistant

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $28,000

    Average Salary

What Does A General Office Assistant Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A General Office Assistant

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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General Office Assistant Jobs

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General Office Assistant Career Paths

General Office Assistant
Secretary Legal Secretary Office Manager
Account Manager
5 Yearsyrs
Secretary Legal Secretary
Office Manager
5 Yearsyrs
Secretary Executive Assistant Office Manager
Operations Manager
7 Yearsyrs
Assistant Teacher Consultant
Controller
9 Yearsyrs
Assistant Executive Assistant Office Manager
Business Manager
6 Yearsyrs
Assistant Executive Assistant Manager
Operations Director
9 Yearsyrs
Data Entry Clerk Accounts Payable Clerk Accountant
Accounting Manager
7 Yearsyrs
Data Entry Clerk Accounting Clerk Accountant
Finance Manager
7 Yearsyrs
Data Entry Clerk Specialist Consultant
Marketing Manager
5 Yearsyrs
Legal Assistant Administrator Assistant Manager
Communications Manager
6 Yearsyrs
Legal Assistant Administrator Owner
Marketing Director
7 Yearsyrs
Legal Assistant Administrator Manager
Business Owner
6 Yearsyrs
Certified Nursing Assistant Team Leader General Manager
Chief Executive Officer
8 Yearsyrs
Certified Nursing Assistant Team Leader Director
Director Of Human Resources
10 Yearsyrs
Certified Nursing Assistant Team Leader Vice President
Founder And Chief Executive Officer
7 Yearsyrs
Billing Specialist Accountant Operations Manager
Practice Manager
9 Yearsyrs
Billing Specialist Human Resources Coordinator Senior Administrative Assistant
Executive Assistant To Chief Executive Officer
6 Yearsyrs
Billing Specialist Analyst Customer Service Manager
Administrative Manager
6 Yearsyrs
Home Health Aid Coordinator Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
Home Health Aid Consultant Accounting Manager
Business Office Manager
7 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Office Technician 3.1 years
Office Specialist 3.0 years
Office Secretary 2.8 years
Office Associate 2.8 years
Office Clerk 2.3 years
Office Assistant 2.2 years
Office Worker 2.0 years
Office Helper 1.9 years
Office Volunteer 1.4 years
Top Careers Before General Office Assistant
Cashier 10.0%
Internship 5.4%
Secretary 3.4%
Volunteer 3.3%
Assistant 2.8%
Server 2.5%
Manager 1.9%
Clerk 1.7%
Top Careers After General Office Assistant
Cashier 11.0%
Internship 5.0%
Volunteer 3.0%
Server 2.8%
Assistant 2.8%
Secretary 2.4%
Manager 2.1%

Do you work as a General Office Assistant?

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Top Skills for A General Office Assistant

  1. General Office Assistance
  2. Data Entry
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Provided general office assistance to the CEO and several other executives for the company, as needed.
  • Retrieved patient information for data entry.
  • Provide excellent over-the-phone and in-person customer service.
  • Monitored and purchased (e-procurement) office supplies and equipment assuring cost effective inventory at optimal levels.
  • General office work -Sorted and delivered mail on Wright State University's campus -Answered/made phone calls -Filed paperwork

General Office Assistant Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,265 General Office Assistant resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch General Office Assistant Resume

View Resume Examples

General Office Assistant Demographics

Gender

Female

70.0%

Male

18.7%

Unknown

11.3%
Ethnicity

White

58.8%

Hispanic or Latino

19.2%

Black or African American

10.4%

Asian

7.9%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

54.8%

French

5.4%

Vietnamese

3.6%

German

3.6%

Polish

3.6%

Russian

3.0%

Chinese

3.0%

Japanese

3.0%

Arabic

3.0%

Greek

2.4%

Italian

2.4%

Hindi

1.8%

Cantonese

1.8%

Urdu

1.8%

Mandarin

1.2%

Korean

1.2%

Hebrew

1.2%

Ukrainian

1.2%

Persian

1.2%

Swedish

0.6%
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General Office Assistant Education

Schools

University of Illinois at Chicago

15.0%

University of Phoenix

12.2%

Lansing Community College

11.3%

Heald College - Central Administrative Office

6.3%

Our Lady of the Lake University

5.6%

Davenport University

5.3%

Michigan State University

4.1%

Florida International University

4.1%

Ashford University

3.8%

College of Lake County

3.8%

Baker College

3.8%

Wayne State University

3.4%

Miami Dade College

3.4%

University of North Texas

3.1%

Central Michigan University

3.1%

Texas A&M University

2.5%

Kaplan University

2.5%

Henry Ford College

2.2%

Ferris State University

2.2%

Macomb Community College

2.2%
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Majors

Business

27.7%

Accounting

8.7%

Health Care Administration

7.7%

Psychology

7.3%

General Studies

4.5%

Criminal Justice

4.5%

English

3.8%

Nursing

3.7%

Communication

3.6%

Liberal Arts

3.4%

Management

3.3%

Medical Assisting Services

3.0%

Legal Support Services

2.5%

Political Science

2.5%

Computer Science

2.4%

Education

2.4%

Biology

2.4%

Marketing

2.4%

Computer Information Systems

2.2%

Finance

2.1%
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Degrees

Bachelors

35.6%

Other

31.4%

Associate

15.4%

Masters

7.3%

Certificate

6.7%

Diploma

1.8%

Doctorate

1.3%

License

0.6%
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How Would You Rate Working As a General Office Assistant?

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Top General Office Assistant Employers

Jobs From Top General Office Assistant Employers

General Office Assistant Videos

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