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Become A General Office Assistant

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Working As A General Office Assistant

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $40,522

    Average Salary

What Does A General Office Assistant Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A General Office Assistant

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Do you work as a General Office Assistant?

General Office Assistant Jobs

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General Office Assistant Career Paths

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Help others decide if this is a good career for them

Average Length of Employment
Office Specialist 2.8 years
Office Associate 2.7 years
Office Clerk 2.2 years
Office Assistant 2.1 years
Office Employee 2.0 years
Office Worker 2.0 years
Top Employers Before
Cashier 8.7%
Internship 4.5%
Secretary 3.4%
Teller 3.4%
Volunteer 3.0%
Assistant 2.9%
Top Employers After
Cashier 9.1%
Internship 4.4%
Volunteer 3.5%
Secretary 3.0%
Teller 2.8%
Manager 2.4%
Server 2.4%
Assistant 2.3%

Do you work as a General Office Assistant?

General Office Assistant Demographics

Gender

Female

79.1%

Male

19.1%

Unknown

1.8%
Ethnicity

White

59.1%

Hispanic or Latino

18.9%

Black or African American

10.1%

Asian

8.2%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

51.0%

French

5.8%

Vietnamese

4.8%

Russian

3.8%

Greek

3.8%

Chinese

3.8%

German

3.8%

Arabic

3.8%

Polish

2.9%

Hindi

1.9%

Korean

1.9%

Italian

1.9%

Hebrew

1.9%

Cantonese

1.9%

Urdu

1.9%

Swedish

1.0%

Mandarin

1.0%

Danish

1.0%

Ukrainian

1.0%

Turkish

1.0%
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General Office Assistant Education

Schools

University of Illinois at Chicago

15.1%

Lansing Community College

13.2%

University of Phoenix

10.7%

Davenport University

5.7%

Miami Dade College

5.0%

Florida International University

4.4%

Ashford University

3.8%

Cornell University

3.8%

College of Lake County

3.8%

Wayne State University

3.1%

University of North Texas

3.1%

Glendale Community College

3.1%

William Rainey Harper College

3.1%

Howard University

3.1%

Our Lady of the Lake University

3.1%

Bergen Community College

3.1%

Baker College

3.1%

Central Michigan University

3.1%

Strayer University

3.1%

University of Tennessee - Chattanooga

3.1%
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Majors

Business

28.1%

Accounting

9.5%

Psychology

7.3%

Health Care Administration

5.6%

Criminal Justice

4.9%

General Studies

4.1%

English

4.1%

Communication

3.7%

Nursing

3.4%

Management

3.4%

Medical Assisting Services

3.2%

Computer Science

2.9%

Human Resources Management

2.9%

Education

2.7%

Political Science

2.7%

Biology

2.4%

Marketing

2.4%

Law

2.4%

Legal Support Services

2.2%

Photography

2.0%
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Degrees

Bachelors

36.4%

Other

32.7%

Associate

14.4%

Masters

7.0%

Certificate

6.0%

Diploma

1.4%

Doctorate

1.4%

License

0.7%
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Top Skills for A General Office Assistant

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  1. Administrative Tasks
  2. Data Entry
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Performed administrative tasks: answering phones, data entry, scheduling, Microsoft Office products, filing, streamlining, etc.
  • Required data entry daily, generated all billing and all office related duties that are required on a daily basis.
  • Recognized for high-quality work, organizational strengths and exceptional customer service delivery.
  • Organized office supplies and filing, including providing and maintaining documentation.
  • Answer phone calls from police agencies and civilians alike, mainly to summarize firearms laws of Michigan.

How Would You Rate Working As a General Office Assistant?

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Top General Office Assistant Employers

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Jobs From Top General Office Assistant Employers

General Office Assistant Videos

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