General office assistant resume examples from 2025

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Updated March 26, 2025

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General office assistant resume

Doris Brown

(350) 555-4431 | dbrown@example.com

Washington, DC | 6765 S. Park Ln. - 22683

Work experience

2019 - Present
General Office Assistant, Howard University - Washington, DC
- Assisted in processing bi-weekly payroll.
- Participated in webinars, corporate training and attended annual Business Office Directors meeting.
- Performed switchboard operations, light typing, conference room scheduling and catering set up at law firm and ad agency sites.
- Greeted and directed visitors when appropriate; resolved routine administrative problems and answer inquiries concerning operations/division.
- Provided technical and administrative support for the Subsurface Engineering Group including PowerPoint presentations, expense reports and arranging meetings.
2018 - 2019
Secretary Office Clerk, Howard University - Washington, DC
- Gravitated into entering evidence into our local data bases and helping our detectives and officers in matters dealing with evidence.
- Recorded daily cash receipts and bank deposits.
- Arranged and coordinated special events which included manager conferences, broker seminars, departmental staff luncheons and the annual holiday party.
- Restructured and consolidated office paper filing system for electronic view of purchase orders/agreements.
- Processed all returning driver's settlements and filed into two separate computer systems.
2017 - 2018
Department Assistant, Robert Half International - Washington, DC
- Prepared confidential documents via information from all legal documents on a case-by-case basis.
- Prepared purchasing authorization and documentation in compliance with the City's financial procedures.
- Provide exceptional customer service in fast paced environments with high clientele interaction.
- Demonstrated efficiency in delivering clear, concise communications to all personnel involved in everyday operations as well as special projects.
- Created client charts and organized expenses using Quickbooks and Excel programs.

Skills

Office Procedures
Program Support
Front Office
Special Projects
Powerpoint
Interview Process
Procedures
Data Entry
Scheduling Appointments
Accurate Messages

Education

Associate's Degree, Management (2015 - 2017)
University of Maryland - College Park
College Park,

General office assistant resume

Frank Thompson

(940) 555-9983 | fthompson@example.com

Las Vegas, NV | 11258 S. Main Rd. - 83156

Work experience

2019 - Present
General Office Assistant, ManpowerGroup - Las Vegas, NV
- Processed Payroll for over 200 employees on a weekly basis.
- Provided database management for an Access based system.
- Provided training for team members and wrote process and procedures for day-to-day tasks.
2014 - 2019
Clerk/Assistant, United States Marine - Twentynine Palms, CA
- Badge visitors using Soarian Look up patient information using Symmetry Answer and direct incoming telephone calls Greet visitors and give directions
- Arrange necessary travel reservations and itineraries Answer and screen telephone calls.
- Prepare monthly reports using database systems as well as Excel and PowerPoint.
- Performed data entry for the procurement team Responsible for filing legal documents and creating various reports for the department
2009 - 2014
Work Study Student, University of Tennessee - Chattanooga, TN
- Provide support to a multitude of Educators and Program Assistants, Maintain all financial transactions and forecasting for annual budget.
- Provide strong customer service by providing assistance to consumers seeking help.
- Entered financial data into the company accounting database to be verified and reconciled.
- Deal with customers at all levels via telephone or e-mail to ensure successful communication by actively listening and asking questions.
- Screened telephone calls, mail, and messages directed to office personnel.

Skills

Public Facilities
Communication
Payroll
Telephone Calls
Purchase Orders
Insurance Companies
Front Office
Internet
POS
Appropriate Departments

Education

High School Diploma, (2009 - 2009)
,

General office assistant resume

Charles Washington

(540) 555-7058 | cwashington@example.com

New York, NY | 54509 S. Maple Ln. - 70465

Work experience

2020 - Present
General Office Assistant, New York City School Constr Authority - New York, NY
- Maintain and process information using the internal database.
- Greeted visitors * Logged and filed purchase orders for the Order Entry department.
- Assisted in the development of a database system to correlate with the personnel and security database system.
- Documented all communication in company database.
- Enter new patients into the computer system and make and do monthly audits of charts.
2019 - 2020
Office Volunteer, New York City School Constr Authority - New York, NY
- Assisted customers on the sales floor and jewelry counter.
- Filed patient information onto shelves Entered patient information into a computer database
- Served as OSD spokesperson/media escort for numerous visits from Washington D.C. to Cuba with national and international media.
- Updated the past 20 years of alumni contact records to reestablish communication with the chemistry department.
2018 - 2019
Marketing Department Internship, Bank of China - New York, NY
- Manage and develop communication materials: email, newsletters, Facebook, Twitter, daily events, letters and annual reports.
- Planned weekly client/prospect webinars, spearheading effort to increase ROI and attract more attendees.
- Assisted senior auditors with financial statements analysis Collaborated with associates and managers in the team and built strong working relationships.

Skills

Front Office
New Volunteers
REP
Office Setting
Office Supplies
Hipaa
Administrative Assistance
Press Releases
Data Entry
Facebook

Education

Bachelor's Degree, Accounting (2015 - 2018)
Georgia State University
Atlanta,

General office assistant resume

Diana Parker

(880) 555-1199 | dparker@example.com

Carrollton, TX | 96447 N. Evergreen St. - 67509

Work experience

2020 - Present
General Office Assistant, D-R SERVICES - Carrollton, TX
- Greeted visitors to the facility, answered questions and directed them to the appropriate individuals.
- Received and placed telephone calls to schedule and confirm patient appointments.
- Provided other patient care services as directed by the Physician.
- Worked in the business office as the payment poster and insurance follow-up.
2015 - 2020
Office Receptionist, Allstate - Irving, TX
- Worked as an office assistant and dealt with scheduling appointments and upselling products for my line of business.
- Provide front-desk representation, clerical support, and customer service for Allstate Insurance.
- support to agency staff by answering phones, taking messages, sorting files, and greeting visitors.
2012 - 2015
Customer Service Associate/Cashier, Walmart - Dallas, TX
- Take the cases that wouldn't go on the shelves to the back room as well as my trash and cardboard.
- Stock shelves and sometimes help customers place orders.
- Provided high quality customer service including conflict resolution, resolving customer issues, and de-escalating customer complaints.

Skills

Office Procedures
Data Entry
Personal Computers
Customer Complaints
Patient Demographics
Company Policies
Proofread
Store Management
Outgoing Correspondence
Customer Service

Education

High School Diploma, (2012 - 2012)
,

General office assistant resume

Christopher Green

(540) 555-4085 | cgreen@example.com

Chicago, IL | 26926 S. First Ave. - 90796

Work experience

2018 - Present
General Office Assistant, Jewel-Osco - Chicago, IL
- Worked the sales floor Designed and arranged flowers Customer service and answering calls Cashier Worked directly with customers and sales Customer service
- Prepared purchase orders and managed parts/supplies procurement process through order fulfillment.
- Optimized patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Provided superior administrative support to executive leadership, engineering and human resources.
2015 - 2018
Assistant, Jewel-Osco - Chicago, IL
- Created a Procedures Manual which could be taken from job site to job site.
- Worked with youth and parents on repairing relationships and increasing healthy, effective communication within the home.
- Maintain Vendor Contract database in Excel Spreadsheet.
2012 - 2015
Customer Service Clerk, Best Buy - Chicago, IL
- Processed store pick-ups and returns/exchanges in accordance with company policies to minimize theft.
- Assisted customers in resolving their issues and acted as a Sales Consultants peer lead.

Skills

Travel Arrangements
Greeting Customers
Setup
Customer Service
Sales Floor
Offering Assistance
EMR
Medical Records
Dental Procedures
Outgoing Correspondence

Education

High School Diploma, (2012 - 2012)
,

How to write a general office assistant resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in general office assistant-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some general office assistant interviews.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
Include as many relevant hard skills and soft skills as possible from the listing.
Use the most up to date and accurate terms. Don't forget to be specific.

These five steps should give you a strong elevator pitch and land you some general office assistant interviews.

Here are example skills to include in your “Area of Expertise” on a general office assistant resume:

Data Entry
Customer Service
General Office Assistance
Front Desk
Schedule Appointments
Office Equipment
Database Systems
Clerical Support
Payroll
Word Processing

Telephone Calls
Proofread
Bank Deposits
Direct Calls
PowerPoint
Computer System
Administrative Tasks
Fax Machines
Office Machines
Multi-Line Phone System

QuickBooks
Travel Arrangements
Computer Programs
Customer Inquiries
HR
Expense Reports
Numerical Order
Patient Charts
A/R
Inventory Control

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the general office assistant.

How to write general office assistant experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are effective examples from general office assistant resumes:

Work history example #1

General Office Assistant

ManpowerGroup

Processed Payroll for over 200 employees on a weekly basis.
Created visual presentations featured in seminars and in academic settings using Microsoft PowerPoint
Managed calendars for the Health Services Department, schedule meetings, setup conference calls.
Reconciled and balanced general ledger, payroll and inventory control reports.
Utilized the internet and other online systems to support various projects.

Work history example #2

General Office Assistant

J. C. Penney

Transferred to Human Resources, responsible for payroll.
Processed and reconciled payroll information.
Displayed positive customer service attitude when interacting with customers and positive internal attitude when interacting with coworkers.
Maintained accurate personnel and payroll data for over 240 employees with confidentiality and accuracy.
Edited schedules and processed employees' payroll.

Work history example #3

Dental Assistant/Receptionist

American Dental Group

Assisted orthodontist with dental treatments and patient evaluations.
Administered disclosing tablets, performed flossing, coronal polishing, and removed calculus and extrinsic stains.
Obtained capillary/venipuncture draws and processed specimen.
Assisted during basic two-handed dentistry.
Coordinated with dental offices and employers to host students for externships and employment.

Work history example #4

Typist

Walmart

Prepared and generated to home office the Mark-up/down Reports, Merchandise Order Sheets and Employee Time Sheets/Payroll.
Assisted in survey analysis for the Mentally Retarded, developmentally Disabled (MRDD) section.
Typed and edited materials for publication (Seasonal) 82 WPM typing speed
Completed payroll, AP, employee schedules, ordered supplies, received/sorted mail, and prepared/assisted new hire orientations.
Cashed government and payroll checks following company policy.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:

The highest degree you have achieved.
TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
TField of study
TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries from general office assistant resumes:

Associate's Degree in management

University of Maryland - College Park, College Park, MD

2015 - 2017

High School Diploma

2009 - 2009

Highlight your general office assistant certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your general office assistant resume:

Certified Nurse Assistant (CNA)
Medical Assistant
Certified Medical Administrative Assistant (CMAA)
Microsoft Office 365
Word 2010 Certification

Updated March 26, 2025

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