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Become A General Office Clerk

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Working As A General Office Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information

  • Mostly Sitting

  • Repetitive

  • $29,355

    Average Salary

What Does A General Office Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A General Office Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Do you work as a General Office Clerk?

General Office Clerk Jobs

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Average Length of Employment
Clerk Secretary 3.4 years
Clerk's Assistant/Administrative Assistant 3.4 years
Office Services Clerk 3.1 years
Administrative Clerk 2.8 years
Clerical Office Worker 2.6 years
Administrative Office Clerk 2.6 years
Administrative Office Assistant 2.6 years
Office Services Assistant 2.5 years
Office Clerical Assistant 2.4 years
General Office Assistant 2.3 years
Clerk/Assistant 2.3 years
Front Office Clerk 2.2 years
Office Clerk 2.2 years
Office Support Clerk 2.2 years
General Clerk 2.1 years
Office Clerk/Receptionist 2.1 years
Office Assistant 2.1 years
Office Worker 2.0 years
General Office Clerk 2.0 years
Clerical Aide 1.6 years
Top Employers Before
Customer Service Representative 13.9%
Cashier 10.5%
Administrative Assistant 9.7%
Receptionist 8.8%
Data Entry Clerk 7.3%
Office Assistant 7.2%
Sales Associate 6.3%
Teller 4.0%
Accounts Payable Clerk 3.7%
Office Manager 3.5%
Clerk 3.0%
Office Clerk 3.0%
Assistant Manager 3.0%
Data Entry Associate 3.0%
File Clerk 2.9%
Secretary 2.4%
Internship 2.3%
Volunteer 1.9%
Accounting Clerk 1.8%
Accounts Receivable Clerk 1.8%
Top Employers After
Customer Service Representative 15.2%
Administrative Assistant 13.8%
Cashier 8.6%
Office Assistant 6.5%
Receptionist 6.5%
Data Entry Clerk 5.2%
Office Manager 5.0%
Sales Associate 4.5%
Accounts Payable Clerk 4.4%
Teller 3.7%
Data Entry Associate 3.5%
Office Clerk 3.1%
Certified Nursing Assistant 2.8%
Assistant Manager 2.8%
File Clerk 2.7%
Secretary 2.5%
Internship 2.5%
Clerk 2.3%
Human Resources Assistant 2.3%
Billing Specialist 2.3%

Do you work as a General Office Clerk?

General Office Clerk Demographics

Gender

Female

77.2%

Male

20.3%

Unknown

2.6%
Ethnicity

White

54.8%

Hispanic or Latino

23.6%

Black or African American

10.4%

Asian

7.5%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

66.4%

French

7.9%

Mandarin

3.9%

Chinese

2.6%

Italian

2.0%

German

2.0%

Cantonese

2.0%

Russian

1.3%

Greek

1.3%

Serbian

1.3%

Croatian

1.3%

Portuguese

1.3%

Japanese

1.3%

Arabic

1.3%

Vietnamese

0.7%

Korean

0.7%

Bosnian

0.7%

Fijian

0.7%

Armenian

0.7%

Filipino

0.7%
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General Office Clerk Education

Schools

University of Phoenix

15.5%

Cerritos College

8.2%

Southern Illinois University Edwardsville

6.7%

Strayer University

6.2%

Pasadena City College

5.7%

Santa Ana College

5.2%

Kaplan University

5.2%

East Los Angeles College

4.6%

Glendale Community College

4.1%

Orange Coast College

4.1%

South Texas College

4.1%

El Paso Community College

3.6%

Ashford University

3.6%

Troy University

3.6%

Houston Community College

3.6%

Miami Dade College

3.6%

Hawaii Business College

3.1%

Montgomery College

3.1%

Heald College - Central Administrative Office

3.1%

Liberty University

3.1%
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Majors

Business

28.3%

Accounting

10.8%

Health Care Administration

10.4%

Criminal Justice

5.5%

General Studies

5.0%

Liberal Arts

3.7%

Psychology

3.6%

Secretarial And Administrative Science

3.3%

Computer Science

3.2%

Medical Assisting Services

3.2%

Nursing

2.9%

Education

2.8%

Legal Support Services

2.7%

General Education, Specific Areas

2.6%

Human Resources Management

2.2%

Information Technology

2.2%

Communication

2.0%

Finance

1.9%

Nursing Assistants

1.9%

Computer Information Systems

1.9%
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Degrees

Other

38.4%

Bachelors

25.1%

Associate

18.4%

Certificate

9.7%

Masters

4.4%

Diploma

3.4%

Doctorate

0.5%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real General Office Clerk Salaries

Job Title Company Location Start Date Salary
Office Clerks, General La Madalena Bakery Channelview, TX Jan 21, 2011 $42,000
Office Clerks, General Greenbrier Fredericksburg, VA Sep 29, 2009 $41,719 -
$42,262
Office Clerks, General Green Earth Foods DBA Super Kyopo Plaza Santa Clara, CA Dec 13, 2012 $41,690
Office Clerks, General My National Tax & Insurance Services Inc. Takoma Park, MD Feb 01, 2011 $38,985
Office Clerks, General My National Tax & Insurance Services Inc. Takoma Park, MD Dec 30, 2009 $38,985
Office Clerks, General Caregiver Services & Homecare, Inc. Los Angeles, CA Jun 27, 2014 $36,733
Office Clerks, General Crystal Evangelical Church of New York NY Jun 24, 2014 $36,650
Office Clerk, General Usaphil Dental Health Quincy, MA Nov 01, 2013 $36,523
Office Clerk, General Usaphil Dental Health Care Quincy, MA Nov 10, 2013 $36,523
Office Clerks, General Bultasa Buddhist Temple of Chicago Chicago, IL May 02, 2013 $35,500 -
$36,000
Office Clerks, General The Keeper of Books LLC La Habra, CA Jan 26, 2011 $35,131
Office Clerks, General Antioch Missionary Church NY Aug 22, 2013 $35,048
Office Clerks, General LCL Company Houston, TX Dec 15, 2010 $35,000 -
$40,000
General Office Clerk Miller Construction Services, Inc. Baltimore, MD Jan 09, 2016 $34,436
Office Clerks, General New York Philadelphia Presbyterian Church Port Washington, NY Oct 24, 2011 $33,758
Office Clerks, General Seoul SHIK POOM, Inc. Hillside, NJ Mar 02, 2010 $33,601
Office Clerks, General E-Luminated Book, Inc. New York, NY Apr 21, 2009 $33,016
Office Clerk, General Law Office of Jahyun WIE, LLC Duluth, GA Nov 02, 2016 $32,926
Office Clerks, General Rene Martinez, Sr DBA Rene's Commercial Management San Jacinto, CA Mar 08, 2011 $32,864
Office Clerks, General Carriage House Collision NY Jun 10, 2008 $32,724
Office Clerks, General Latitude Network Consulting, LLC Orange, CA Apr 02, 2009 $32,662
Office Clerks, General Pinnacle Managing Co LLC New York, NY Jul 02, 2008 $31,827
Office Clerks, General R&M Pacific Rim, Inc. La Palma, CA Jan 10, 2014 $25,896
Office Clerks, General IDOC Dental Lab, Inc. Orange, CA May 15, 2014 $25,896
Office Clerk General Boomerang Aviation Corp. Pembroke Pines, FL Nov 26, 2010 $25,733
Office Clerk General Boomerang Aviation Corp. Pembroke Pines, FL Oct 05, 2010 $25,733
Office Clerks, General ECO Houseware, Inc. Huntington Park, CA Jun 11, 2012 $25,293
Office Clerks, General Sung Kwang Presbyterian Church Littleton, MA Jan 14, 2009 $25,126
Office Clerks, General Mira Transport USA Inc. New York, NY Apr 15, 2014 $24,940
Office Clerks, General South Side Automotive Parts Inc. New York, NY Jul 08, 2014 $24,398

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Top Skills for A General Office Clerk

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  1. Data Entry
  2. Phone Calls
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Demonstrate a good understanding of general business operating procedures and be proficient in data entry.
  • Received incoming phone calls and responded in a courteous, respectful and efficient manner; provided helpful and accurate information to party
  • Assumed full responsibility in rendering tier 2 customer service supports for federal contractor.
  • Entered numerical data into databases in a timely and accurate manner.
  • Assigned to Bally Technologies to sort and file accounts receivables records, then entered general ledger journal information into Excel.

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Best states for a General Office Clerk

Rank:

Average Salary:

Top 10 Best States for General Office Clerks

  1. Alaska
  2. North Dakota
  3. Nevada
  4. District of Columbia
  5. Minnesota
  6. Wyoming
  7. Connecticut
  8. New Hampshire
  9. Washington
  10. Rhode Island
  • (41 jobs)
  • (53 jobs)
  • (96 jobs)
  • (97 jobs)
  • (260 jobs)
  • (18 jobs)
  • (168 jobs)
  • (52 jobs)
  • (284 jobs)
  • (34 jobs)

Top General Office Clerk Employers

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Office Clerks, General Job Description

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