Primarily, general office clerks perform clerical tasks. They answer the phone to take messages or redirect calls to appropriate personnel. They sort and deliver incoming mail and prepare outgoing mail. Furthermore, they make travel arrangements for office personnel. Additionally, they complete work schedules, manage calendars and arrange appointments for visitors. Asides from that, they maintain files and records, including performing data entry to remain updated and for easy access. Also, they prepare and process documents, such as bills, relevant forms, and expense reports.

To become a general office clerk, you need a high school diploma or its equivalent. You must have at least two years of relevant work experience. Employers may provide on-the-job training. You must be proficient in Microsoft Office. Likewise, you must possess communication, attention to detail, multitasking, customer service, and organization skills. General office clerks earn about $34,559 in a year. Their salary falls between $24,000 and $49,000.

What Does a General Office Clerk Do

There are certain skills that many general office clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, detail oriented and organizational skills.

Learn more about what a General Office Clerk does

How To Become a General Office Clerk

If you're interested in becoming a general office clerk, one of the first things to consider is how much education you need. We've determined that 28.3% of general office clerks have a bachelor's degree. In terms of higher education levels, we found that 2.0% of general office clerks have master's degrees. Even though some general office clerks have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a General Office Clerk

General Office Clerk Career Paths

Average Salary for a General Office Clerk

General Office Clerks in America make an average salary of $30,034 per year or $14 per hour. The top 10 percent makes over $38,000 per year, while the bottom 10 percent under $23,000 per year.
Average General Office Clerk Salary
$30,034 Yearly
$14.44 hourly
$23,000
10%
$30,000
Median
$38,000
90%

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Roles and Types of General Office Clerk

The role of a general office clerk includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general general office clerk responsibilities:

  • Answer incoming calls from customers. Billing
  • Processing incoming mail and ensuring it is properly distributed throughout the office. Matching invoices
  • Process daily mail and international shipment documents process

There are several types of general office clerk, including:

Clerk

Role:

Clerks have a lot of administrative roles in their day-to-day job responsibilities. From answering the phone to typing up documents, and even filing and speaking with clients, clerks have a lot on their shoulders.

For the most part, you only need to graduate from high school before becoming a clerk but some clerk positions may require you to complete a certification course beforehand. The majority of your knowledge of the job will come from the on-the-job training you'll be taken through.

You may not have a lot of stress in your day or you could feel a lot of stress, it really depends on what industry you choose to start your career in. Speaking of, you have a lot of options. On the plus side, you'll never work more than 40 hours a week so you can leave work at the office and enjoy your time off.
  • Average Salary: $31,163
  • Degree: Bachelor's Degree

Office Clerk

Role:

An Office Clerk works in an office and carries out administrative tasks. Working under the supervision of secretaries or executive assistants, office clerks prepare documents and sort mail, file and update company records, schedule meetings, answer phones, greet clients and make sure office supplies are in stock at all times.

You might be asked to make travel arrangements or book venues, take minutes at meetings, and maybe even do some basic bookkeeping tasks. Using photocopy machines and printers and being familiar with basic computer software, such as word processors or spreadsheets, will also be required.

If you want to be an efficient office clerk, you need to be diligent, reliable, and hard-working. You must be perceptive and easy to talk to, and experience with office equipment and procedures is always helpful.
  • Average Salary: $30,927
  • Degree: Bachelor's Degree

File Clerk

Role:

Imagine a day where you have limited interactions with customers and other colleagues. Now imagine that's how every day went. That's the life of a file clerk. People leave you alone and, in turn, you get all of your filing done in peace and quiet. Sure, it's a lot of paperwork, but at least you don't have to hear about Bryan's weekend for the third time.

File clerks know all about challenges. There's very little training for this position so you need to overcome the limited direction. Plus, without someone there looking over your shoulder, you need to be able to keep yourself on task and motivated.

The best part of this job is the flexibility. From being available in almost every industry imaginable to having an option for part-time and full-time work, file clerks are really able to make this position what they want. In some industries, the work you'll be doing as a file clerk is helping someone so that's an unexpected added bonus. Now, get out there and change the world.
  • Average Salary: $31,562
  • Degree: Bachelor's Degree

States With The Most General Office Clerk Jobs

Mouse over a state to see the number of active general office clerk jobs in each state. The darker areas on the map show where general office clerks earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of General Office Clerk Jobs By State

RankStateNumber of JobsAverage Salary
1California10,188$34,467
2New York4,299$29,703
3Florida3,541$26,281
4Texas3,536$29,294
5Massachusetts2,319$31,435
6Washington2,190$36,561
7Pennsylvania2,164$28,657
8New Jersey1,925$28,300
9Ohio1,854$28,037
10Illinois1,843$28,602
11Michigan1,594$29,182
12Georgia1,470$26,127
13Virginia1,432$27,642
14North Carolina1,428$28,286
15Indiana1,281$26,146
16Minnesota1,213$30,437
17Tennessee1,173$26,706
18Wisconsin1,112$27,677
19Missouri1,097$26,695
20Utah1,041$29,450
21Connecticut1,033$28,360
22Colorado989$34,858
23Oregon967$34,135
24Maryland927$32,299
25Arizona743$30,576
26Kentucky685$25,963
27South Carolina654$24,999
28Nebraska622$27,171
29Kansas615$23,638
30Iowa565$28,223
31Idaho498$26,383
32Alabama480$23,882
33Oklahoma435$24,462
34New Hampshire426$29,933
35Louisiana396$22,048
36Delaware357$27,292
37Maine338$29,332
38Rhode Island316$32,297
39New Mexico299$22,056
40Arkansas290$28,290
41South Dakota289$23,736
42Mississippi251$26,153
43North Dakota228$29,915
44Nevada226$34,657
45Alaska202$33,920
46West Virginia192$24,367
47Vermont169$30,957
48Montana149$29,021
49Hawaii125$33,339
50Wyoming96$28,848

General Office Clerk Education

General Office Clerk Majors

28.3 %

General Office Clerk Degrees

Bachelors

28.3 %

High School Diploma

27.5 %

Associate

26.9 %

Top Colleges for General Office Clerks

1. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

4. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

5. Bowling Green State University

Bowling Green, OH • Private

In-State Tuition
$11,105
Enrollment
13,729

6. Cedar Crest College

Allentown, PA • Private

In-State Tuition
$39,216
Enrollment
1,303

7. Morgan State University

Baltimore, MD • Private

In-State Tuition
$7,900
Enrollment
6,404

8. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

9. Siena Heights University

Adrian, MI • Private

In-State Tuition
$27,124
Enrollment
2,035

10. University of Akron

Akron, OH • Private

In-State Tuition
$11,463
Enrollment
13,676

Top Skills For a General Office Clerk

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 17.0% of general office clerks listed data entry on their resume, but soft skills such as customer-service skills and detail oriented are important as well.

Choose From 10+ Customizable General Office Clerk Resume templates

Zippia allows you to choose from different easy-to-use General Office Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your General Office Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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General Office Clerk Demographics

General Office Clerk Gender Distribution

Female
Female
78%
Male
Male
22%

After extensive research and analysis, Zippia's data science team found that:

  • Among general office clerks, 77.8% of them are women, while 22.2% are men.

  • The most common race/ethnicity among general office clerks is White, which makes up 53.3% of all general office clerks.

  • The most common foreign language among general office clerks is Spanish at 70.1%.

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Best States For a General Office Clerk

Some places are better than others when it comes to starting a career as a general office clerk. The best states for people in this position are Washington, Colorado, Nevada, and California. General office clerks make the most in Washington with an average salary of $36,561. Whereas in Colorado and Nevada, they would average $34,858 and $34,657, respectively. While general office clerks would only make an average of $34,467 in California, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Washington

Total General Office Clerk Jobs: 2,190
Highest 10% Earn:
$45,000
Location Quotient:
1.41

2. Rhode Island

Total General Office Clerk Jobs: 316
Highest 10% Earn:
$40,000
Location Quotient:
1.23

3. Oregon

Total General Office Clerk Jobs: 967
Highest 10% Earn:
$42,000
Location Quotient:
1.1
Full List Of Best States For General Office Clerks

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Top General Office Clerk Employers

Most Common Employers For General Office Clerk

RankCompanyAverage SalaryHourly RateJob Openings
1CNA Insurance$39,372$18.936
2Allstate$38,331$18.436
3Farmers Insurance$38,111$18.328
4Vinson & Elkins$35,536$17.0813
5Xerox$33,843$16.2714
6Tarrant County$32,552$15.656
7United Food and Commercial Workers International Union$32,269$15.516
8Bank of America$32,098$15.4324
9JPS Health Network$32,061$15.417
10YRC Freight$30,741$14.7812

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