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Become A General Office Clerk

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Working As A General Office Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information

  • Mostly Sitting

  • Repetitive

  • $35,990

    Average Salary

What Does A General Office Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A General Office Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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General Office Clerk jobs

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General Office Clerk Career Paths

General Office Clerk
Billing Specialist Home Health Aid Security Officer
Account Manager
5 Yearsyrs
Accounts Payable Clerk Accountant Senior Accountant
Accounting Manager
7 Yearsyrs
Accounting Clerk Accountant Account Manager
Area Manager
7 Yearsyrs
Accounts Receivable Clerk Specialist Operation Supervisor
Assistant General Manager
5 Yearsyrs
Data Entry Associate Accounts Payable Clerk Finance Analyst
Assistant Vice President
7 Yearsyrs
File Clerk Billing Specialist
Business Office Manager
8 Yearsyrs
Human Resources Assistant Human Resources Coordinator
Chief Executive Officer
8 Yearsyrs
Clerk Technician Operations Manager
Chief Operating Officer
11 Yearsyrs
Accounts Payable Clerk Human Resources Coordinator
Director Of Human Resources
10 Yearsyrs
Office Manager General Manager
District Manager
7 Yearsyrs
Office Clerk Accounts Payable Clerk Accountant
Finance Manager
7 Yearsyrs
Office Clerk Office Manager Operations Manager
General Manager
7 Yearsyrs
File Clerk Legal Assistant
Office Manager
5 Yearsyrs
Office Manager Operations Manager
Operations Director
9 Yearsyrs
Data Entry Associate Office Manager
Operations Manager
7 Yearsyrs
Clerk Legal Assistant Office Manager
Practice Manager
9 Yearsyrs
Billing Specialist Specialist Project Manager
Program Manager
8 Yearsyrs
Accounting Clerk Accounting Manager Operations Manager
Property Manager
6 Yearsyrs
Human Resources Assistant Recruiter Operations Manager
Purchasing Manager
9 Yearsyrs
Accounts Receivable Clerk Night Auditor Leasing Consultant
Resident Manager
5 Yearsyrs
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Average Length of Employment
Plant Clerk 4.5 years
Head Clerk 4.4 years
Senior Clerk 4.1 years
Police Clerk 3.8 years
Clerk Typist 3.6 years
Office Clerk/Cashier 3.5 years
Clerk Specialist 3.4 years
Office Services Specialist 3.4 years
Office Services Clerk 3.3 years
Clerk Secretary 3.3 years
Engineering Clerk 3.2 years
Business Office Clerk 3.1 years
Schedule Clerk 3.1 years
Administrative Aide 3.0 years
Attendance Clerk 3.0 years
Administrative Assistant 3.0 years
Office Technician 3.0 years
Automation Clerk 3.0 years
Control Clerk 3.0 years
Maintenance Clerk 2.9 years
Administrative Support Clerk 2.9 years
Administrative Office Clerk 2.9 years
Operations Clerk 2.9 years
Administrative Clerk 2.8 years
Office Specialist 2.8 years
Records Clerk 2.8 years
Telecommunications Clerk 2.8 years
Office Support Clerk 2.7 years
General Office Worker 2.7 years
Office Associate 2.7 years
Office Clerical Assistant 2.6 years
Support Clerk 2.6 years
Administrative Office Assistant 2.6 years
Clerical Office Worker 2.6 years
Office Services Assistant 2.6 years
Transit Department Clerk 2.6 years
Office Administrator/Receptionist 2.6 years
Office Secretary 2.5 years
Contract Clerk 2.5 years
Information Clerk Cashier 2.5 years
Executive Office Assistant 2.5 years
Office Support Assistant 2.4 years
Data Clerk 2.4 years
General Office Assistant 2.4 years
Administrative Assistant/File Clerk 2.4 years
Accounting Clerk/Receptionist 2.4 years
Office Assistance 2.4 years
Clerk 2.3 years
Business Office Assistant 2.3 years
Office Clerk/Receptionist 2.3 years
Junior Clerk 2.2 years
Office Clerk 2.2 years
Front Office Clerk 2.2 years
General Clerk 2.1 years
Office Worker 2.1 years
Intake Clerk 2.1 years
Marketing Clerk 2.1 years
Program Clerk 2.1 years
Program Support Clerk 2.1 years
Office Receptionist 2.1 years
Scale Clerk 2.0 years
General Assistant 2.0 years
Office Assistant 2.0 years
Office Employee 2.0 years
General Office Clerk 2.0 years
Office Automation Clerk 2.0 years
Office Helper 2.0 years
Terminal Clerk 2.0 years
Clerical Worker 1.9 years
Clerk/Assistant 1.9 years
Office Assistant/File Clerk 1.8 years
File Clerk 1.7 years
Employment Clerk 1.7 years
Clerical Aide 1.6 years
Office Aide 1.6 years
Student Office Assistant 1.6 years
Office Helper Clerical 1.4 years
Office Volunteer 1.4 years
Work Study Office Assistant 1.4 years
General Internship 0.6 years
Top Employers Before
Customer Service Representative 13.6%
Administrative Assistant 9.8%
Cashier 9.1%
Receptionist 8.3%
Data Entry Clerk 8.1%
Office Assistant 7.1%
Sales Associate 6.5%
Office Manager 4.0%
Data Entry Associate 3.8%
Accounts Payable Clerk 3.7%
Office Clerk 3.6%
File Clerk 3.2%
Clerk 3.1%
Assistant Manager 3.1%
Customer Service Trainer 2.6%
Secretary 2.3%
Accounts Receivable Clerk 2.3%
Volunteer 1.9%
Accounting Clerk 1.9%
Internship 1.9%
Top Employers After
Customer Service Representative 14.6%
Administrative Assistant 14.1%
Cashier 8.3%
Receptionist 6.5%
Data Entry Clerk 5.6%
Office Assistant 5.6%
Accounts Payable Clerk 5.2%
Office Manager 5.0%
Sales Associate 4.3%
Billing Specialist 3.9%
Data Entry Associate 3.7%
Office Clerk 3.3%
Assistant Manager 2.9%
Secretary 2.6%
File Clerk 2.6%
Human Resources Assistant 2.5%
Certified Nursing Assistant 2.4%
Accounting Clerk 2.3%
Clerk 2.3%
Internship 2.3%

General Office Clerk Demographics

Gender

Female

78.8%

Male

18.5%

Unknown

2.7%
Ethnicity

White

72.1%

Hispanic or Latino

18.6%

Asian

7.4%

Unknown

1.3%

Black or African American

0.6%
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Languages Spoken

Spanish

66.9%

French

6.8%

Mandarin

4.1%

Chinese

2.7%

Russian

2.0%

German

2.0%

Cantonese

2.0%

Armenian

1.4%

Italian

1.4%

Greek

1.4%

Carrier

1.4%

Serbian

1.4%

Croatian

1.4%

Japanese

1.4%

Vietnamese

0.7%

Korean

0.7%

Bosnian

0.7%

Fijian

0.7%

Filipino

0.7%

Tagalog

0.7%
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General Office Clerk Education

Schools

University of Phoenix

15.3%

Cerritos College

7.7%

Southern Illinois University Edwardsville

7.1%

Pasadena City College

6.6%

Strayer University

5.5%

Kaplan University

5.5%

Santa Ana College

4.9%

Ashford University

4.4%

Orange Coast College

4.4%

South Texas College

4.4%

East Los Angeles College

4.4%

Glendale Community College

3.8%

Houston Community College

3.8%

Miami Dade College

3.8%

El Paso Community College

3.3%

Montgomery College

3.3%

Heald College - Central Administrative Office

3.3%

Liberty University

3.3%

Fresno City College

2.7%

Hawaii Business College

2.7%
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Majors

Business

28.0%

Health Care Administration

11.4%

Accounting

10.7%

General Studies

4.9%

Criminal Justice

4.8%

Psychology

3.8%

Secretarial And Administrative Science

3.5%

Liberal Arts

3.4%

Medical Assisting Services

3.1%

Nursing

3.0%

Education

2.9%

Legal Support Services

2.9%

Computer Science

2.8%

General Education, Specific Areas

2.7%

Human Resources Management

2.2%

Communication

2.1%

Management

1.9%

Information Technology

1.9%

Computer Information Systems

1.9%

English

1.8%
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Degrees

Other

38.2%

Bachelors

24.8%

Associate

18.0%

Certificate

10.2%

Masters

4.7%

Diploma

3.5%

Doctorate

0.4%

License

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real General Office Clerk Salaries

Job Title Company Location Start Date Salary
Office Clerks, General La Madalena Bakery Channelview, TX Jan 21, 2011 $42,000
Office Clerks, General Greenbrier Fredericksburg, VA Sep 29, 2009 $41,719 -
$42,262
Office Clerks, General Green Earth Foods DBA Super Kyopo Plaza Santa Clara, CA Dec 13, 2012 $41,690
Office Clerks, General My National Tax & Insurance Services Inc. Takoma Park, MD Feb 01, 2011 $38,985
Office Clerks, General My National Tax & Insurance Services Inc. Takoma Park, MD Dec 30, 2009 $38,985
Office Clerks, General Caregiver Services & Homecare, Inc. Los Angeles, CA Jun 27, 2014 $36,733
Office Clerks, General Crystal Evangelical Church of New York NY Jun 24, 2014 $36,650
Office Clerk, General Usaphil Dental Health Quincy, MA Nov 01, 2013 $36,523
Office Clerk, General Usaphil Dental Health Care Quincy, MA Nov 10, 2013 $36,523
Office Clerks, General Bultasa Buddhist Temple of Chicago Chicago, IL May 02, 2013 $35,500 -
$36,000
Office Clerks, General The Keeper of Books LLC La Habra, CA Jan 26, 2011 $35,131
Office Clerks, General Antioch Missionary Church NY Aug 22, 2013 $35,048
Office Clerks, General LCL Company Houston, TX Dec 15, 2010 $35,000 -
$40,000
General Office Clerk Miller Construction Services, Inc. Baltimore, MD Jan 09, 2016 $34,436
Office Clerks, General New York Philadelphia Presbyterian Church Port Washington, NY Oct 24, 2011 $33,758
Office Clerks, General Seoul SHIK POOM, Inc. Hillside, NJ Mar 02, 2010 $33,601
Office Clerks, General E-Luminated Book, Inc. New York, NY Apr 21, 2009 $33,016
Office Clerk, General Law Office of Jahyun WIE, LLC Duluth, GA Nov 02, 2016 $32,926
Office Clerks, General Rene Martinez, Sr DBA Rene's Commercial Management San Jacinto, CA Mar 08, 2011 $32,864
Office Clerks, General Carriage House Collision NY Jun 10, 2008 $32,724
Office Clerks, General Latitude Network Consulting, LLC Orange, CA Apr 02, 2009 $32,662
Office Clerks, General Pinnacle Managing Co LLC New York, NY Jul 02, 2008 $31,827
Office Clerks, General IDOC Dental Lab, Inc. Orange, CA May 15, 2014 $25,896
Office Clerks, General R&M Pacific Rim, Inc. La Palma, CA Jan 10, 2014 $25,896
Office Clerk General Boomerang Aviation Corp. Pembroke Pines, FL Nov 26, 2010 $25,733
Office Clerk General Boomerang Aviation Corp. Pembroke Pines, FL Oct 05, 2010 $25,733
Office Clerks, General ECO Houseware, Inc. Huntington Park, CA Jun 11, 2012 $25,293
Office Clerks, General Sung Kwang Presbyterian Church Littleton, MA Jan 14, 2009 $25,126
Office Clerks, General Mira Transport USA Inc. New York, NY Apr 15, 2014 $24,940
Office Clerks, General South Side Automotive Parts Inc. New York, NY Jul 08, 2014 $24,398

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Top Skills for A General Office Clerk

DataEntryCustomerServiceTelephoneCallsSortPayrollOfficeMachinesPhoneCallsAppropriatePersonnelTempProceduresOfficeActivitiesOfficeEquipmentPersonalComputersDirectCallsFacsimileMachinesOfficeSuppliesFileRecordsBusinessTransactionsFaxMachinesDatabaseSystems

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Top General Office Clerk Skills

  1. Data Entry
  2. Customer Service
  3. Telephone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Updated the database for returns involving pulling invoices, completing forms, and data entry
  • Assumed full responsibility in rendering tier 2 customer service supports for federal contractor.
  • Type correspondence, take and transcribe dictation, greet visitors, coordinate conferences, meetings and answer telephone calls.
  • Opened, sorted, routed and quality checked incoming mail.
  • Assisted students and senior accountants with the Universities financial services such as work and study program, payroll and direct deposit.

Top General Office Clerk Employers

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General Office Clerk Videos

Office Clerks, General Job Description

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