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Become A General Office Clerk

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Working As A General Office Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information

  • Mostly Sitting

  • Repetitive

  • $27,000

    Average Salary

What Does A General Office Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A General Office Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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General Office Clerk Career Paths

General Office Clerk
Data Entry Clerk Accounts Payable Clerk Accountant
Accounting Manager
7 Yearsyrs
Data Entry Clerk Accounts Payable Clerk Payroll Administrator
Office Manager
5 Yearsyrs
Data Entry Clerk Accounting Clerk Accountant
Controller
9 Yearsyrs
Accounts Payable Clerk Accountant Office Manager
General Manager
6 Yearsyrs
Office Clerk Accounting Clerk Finance Analyst
Finance Manager
7 Yearsyrs
Office Clerk Accounting Clerk Payroll Administrator
Human Resources Manager
7 Yearsyrs
Office Clerk Bookkeeper Executive Assistant
Account Manager
5 Yearsyrs
Secretary Legal Secretary Office Manager
Property Manager
6 Yearsyrs
Secretary Executive Assistant Office Manager
Operations Manager
7 Yearsyrs
Secretary Executive Assistant Assistant Manager
Branch Manager
6 Yearsyrs
Assistant Consultant Owner
Co-Owner
6 Yearsyrs
Assistant Consultant Assistant Manager
Warehouse Manager
5 Yearsyrs
Assistant Consultant Manager
Business Manager
6 Yearsyrs
Certified Nursing Assistant Team Leader Manager
Business Owner
6 Yearsyrs
Certified Nursing Assistant Team Leader Director
Director Of Human Resources
10 Yearsyrs
Certified Nursing Assistant Team Leader Operations Manager
Practice Manager
9 Yearsyrs
Billing Specialist Specialist Administrator
Business Office Manager
7 Yearsyrs
Billing Specialist Administrator
Administrative Manager
6 Yearsyrs
Billing Specialist Administrator Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
Accounts Receivable Clerk Legal Secretary Business Owner
Entrepreneur
5 Yearsyrs
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Average Length of Employment
Clerk Typist 3.7 years
General Office Clerk 3.0 years
Business Office Clerk 3.0 years
Administrative Office Clerk 3.0 years
Office Support Assistant 3.0 years
Secretary Office Clerk 3.0 years
General Office Worker 2.9 years
Administrative Clerk 2.9 years
Office Associate 2.8 years
Office Services Assistant 2.7 years
Office Clerical Assistant 2.6 years
General Office Assistant 2.5 years
General Clerk 2.4 years
Clerk/Assistant 2.3 years
Office Clerk 2.3 years
Office Support Clerk 2.3 years
Office Assistant 2.2 years
Office Automation Clerk 2.1 years
Office Worker 2.0 years
Office Helper 1.9 years
Top Careers Before General Office Clerk
Customer Service Representative 13.3%
Cashier 12.2%
Administrative Assistant 9.4%
Receptionist 9.3%
Office Assistant 7.6%
Data Entry Clerk 6.6%
Sales Associate 6.3%
Office Manager 3.7%
Clerk 3.7%
File Clerk 3.4%
Office Clerk 3.3%
Data Entry Associate 3.0%
Accounts Payable Clerk 3.0%
Secretary 2.7%
Assistant Manager 2.7%
Internship 2.7%
Accounting Clerk 1.9%
Volunteer 1.8%
Server 1.7%
Assistant 1.6%
Top Careers After General Office Clerk
Customer Service Representative 15.7%
Administrative Assistant 12.6%
Cashier 11.8%
Office Assistant 7.2%
Receptionist 7.1%
Sales Associate 5.6%
Data Entry Clerk 5.0%
Office Manager 4.2%
Accounts Payable Clerk 3.8%
Data Entry Associate 3.4%
Office Clerk 3.1%
Clerk 2.6%
File Clerk 2.5%
Accounting Clerk 2.4%
Internship 2.4%
Secretary 2.2%
Assistant Manager 2.2%
Certified Nursing Assistant 2.1%
Billing Specialist 2.0%
Assistant 2.0%

Do you work as a General Office Clerk?

AVERAGE SALARY FOR A General Office Clerk

Average Yearly Salary
$27,000
View Detailed Salary Report
$20,000
Min 10%
$27,000
Median 50%
$27,000
Median 50%
$27,000
Median 50%
$27,000
Median 50%
$27,000
Median 50%
$27,000
Median 50%
$27,000
Median 50%
$37,000
Max 90%
Best Paying Company
Kelsey-Seybold Clinic
Highest Paying City
Urban Honolulu, HI
Highest Paying State
Alaska
Avg Experience Level
2.6 years
How much does a General Office Clerk make at top companies?
The national average salary for a General Office Clerk in the United States is $27,417 per year or $13 per hour. Those in the bottom 10 percent make under $20,000 a year, and the top 10 percent make over $37,000.

Real General Office Clerk Salaries

Job Title Company Location Start Date Salary
Office Clerks, General La Madalena Bakery Channelview, TX Jan 21, 2011 $42,000
Office Clerks, General Greenbrier Fredericksburg, VA Sep 29, 2009 $41,719 -
$42,262
Office Clerks, General Green Earth Foods DBA Super Kyopo Plaza Santa Clara, CA Dec 13, 2012 $41,690
Office Clerks, General My National Tax & Insurance Services Inc. Takoma Park, MD Feb 01, 2011 $38,985
Office Clerks, General My National Tax & Insurance Services Inc. Takoma Park, MD Dec 30, 2009 $38,985
Office Clerks, General Caregiver Services & Homecare, Inc. Los Angeles, CA Jun 27, 2014 $36,733
Office Clerks, General Crystal Evangelical Church of New York NY Jun 24, 2014 $36,650
Office Clerk, General Usaphil Dental Health Quincy, MA Nov 01, 2013 $36,523
Office Clerk, General Usaphil Dental Health Care Quincy, MA Nov 10, 2013 $36,523
Office Clerks, General Bultasa Buddhist Temple of Chicago Chicago, IL May 02, 2013 $35,500 -
$36,000
Office Clerks, General The Keeper of Books LLC La Habra, CA Jan 26, 2011 $35,131
Office Clerks, General Antioch Missionary Church NY Aug 22, 2013 $35,048
Office Clerks, General LCL Company Houston, TX Dec 15, 2010 $35,000 -
$40,000
General Office Clerk Miller Construction Services, Inc. Baltimore, MD Jan 09, 2016 $34,436
Office Clerks, General New York Philadelphia Presbyterian Church Port Washington, NY Oct 24, 2011 $33,758
Office Clerks, General Seoul SHIK POOM, Inc. Hillside, NJ Mar 02, 2010 $33,601
Office Clerks, General E-Luminated Book, Inc. New York, NY Apr 21, 2009 $33,016
Office Clerk, General Law Office of Jahyun WIE, LLC Duluth, GA Nov 02, 2016 $32,926
Office Clerks, General Rene Martinez, Sr DBA Rene's Commercial Management San Jacinto, CA Mar 08, 2011 $32,864
Office Clerks, General Carriage House Collision NY Jun 10, 2008 $32,724
Office Clerks, General Latitude Network Consulting, LLC Orange, CA Apr 02, 2009 $32,662
Office Clerks, General Pinnacle Managing Co LLC New York, NY Jul 02, 2008 $31,827
Office Clerks, General IDOC Dental Lab, Inc. Orange, CA May 15, 2014 $25,896
Office Clerks, General R&M Pacific Rim, Inc. La Palma, CA Jan 10, 2014 $25,896
Office Clerk General Boomerang Aviation Corp. Pembroke Pines, FL Nov 26, 2010 $25,733
Office Clerk General Boomerang Aviation Corp. Pembroke Pines, FL Oct 05, 2010 $25,733
Office Clerks, General ECO Houseware, Inc. Huntington Park, CA Jun 11, 2012 $25,293
Office Clerks, General Sung Kwang Presbyterian Church Littleton, MA Jan 14, 2009 $25,126
Office Clerks, General Mira Transport USA Inc. New York, NY Apr 15, 2014 $24,940
Office Clerks, General South Side Automotive Parts Inc. New York, NY Jul 08, 2014 $24,398

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Top Skills for A General Office Clerk

  1. Data Entry
  2. Office Supplies
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Completed data entry into program system within a timely and accurate manner
  • Received and unloaded incoming materials; ordered office supplies and repaired office equipment.
  • Recognized for high quality work, organizational strengths and exceptional customer service delivery.
  • Type correspondence, take and transcribe dictation, greet visitors, coordinate conferences, meetings and answer telephone calls.
  • Entered numerical data into databases in a timely and accurate manner.

Best states for a General Office Clerk

Rank:

Average Salary:

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Top 10 Best States for General Office Clerks

  1. Alaska
  2. North Dakota
  3. Nevada
  4. District of Columbia
  5. Minnesota
  6. Wyoming
  7. Connecticut
  8. New Hampshire
  9. Washington
  10. Rhode Island
  • (41 jobs)
  • (53 jobs)
  • (96 jobs)
  • (97 jobs)
  • (260 jobs)
  • (18 jobs)
  • (168 jobs)
  • (52 jobs)
  • (284 jobs)
  • (34 jobs)

General Office Clerk Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 5,498 General Office Clerk resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch General Office Clerk Resume

View Resume Examples

General Office Clerk Demographics

Gender

Female

68.5%

Male

19.8%

Unknown

11.6%
Ethnicity

White

54.9%

Hispanic or Latino

23.7%

Black or African American

10.8%

Asian

7.0%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

70.1%

French

7.5%

Mandarin

3.3%

Chinese

2.3%

German

1.9%

Japanese

1.9%

Russian

1.4%

Italian

1.4%

Tagalog

1.4%

Cantonese

1.4%

Vietnamese

0.9%

Greek

0.9%

Serbian

0.9%

Croatian

0.9%

Portuguese

0.9%

Arabic

0.9%

Samoan

0.5%

Hindi

0.5%

Korean

0.5%

Bosnian

0.5%
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General Office Clerk Education

Schools

University of Phoenix

18.1%

Miami Dade College

6.7%

Kaplan University

6.4%

Southern Illinois University Edwardsville

6.1%

Cerritos College

5.5%

Houston Community College

5.2%

Pasadena City College

5.0%

Santa Ana College

4.4%

East Los Angeles College

4.4%

Strayer University

4.4%

El Camino College

4.1%

Rio Hondo College

3.8%

Ashford University

3.5%

Glendale Community College

3.5%

Los Angeles City College

3.2%

Heald College - Central Administrative Office

3.2%

University of Houston

3.2%

Bryant and Stratton College

3.2%

Long Beach City College

3.2%

City Colleges of Chicago-Harold Washington College

2.9%
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Majors

Business

27.6%

Accounting

11.5%

Health Care Administration

10.8%

Criminal Justice

5.3%

General Studies

4.9%

Medical Assisting Services

4.9%

Psychology

3.9%

Nursing

3.3%

Computer Science

3.2%

Liberal Arts

3.0%

Legal Support Services

2.9%

Secretarial And Administrative Science

2.9%

Education

2.4%

English

2.3%

General Education, Specific Areas

2.1%

Computer Information Systems

2.0%

Management

1.9%

Communication

1.9%

Finance

1.6%

Human Resources Management

1.6%
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Degrees

Other

37.9%

Bachelors

24.2%

Associate

19.1%

Certificate

10.2%

Masters

3.9%

Diploma

3.8%

Doctorate

0.5%

License

0.3%
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