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Research Summary. We analyzed 914 general office clerk resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Robert Half and ManpowerGroup. Here are the key facts about general office clerk resumes to help you get the job:

  • The average general office clerk resume is 308 words long
  • The average general office clerk resume is 0.7 pages long based on 450 words per page.
  • Data entry is the most common skill found on a general office clerk resume. It appears on 17.0% of resumes.
After learning about how to write a professional general office clerk resume, you can make sure your resume checks all the boxes with our resume builder.


General Office Clerk Resume Example

Choose From 10+ Customizable General Office Clerk Resume templates

Zippia allows you to choose from different easy-to-use General Office Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your General Office Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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General Office Clerk Resume

General Office Clerk Resume Format And Sections


1. Add Contact Information To Your General Office Clerk Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

General Office Clerk Resume Contact Information Example #1

Dhruv Johnson | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

General Office Clerk Resume Relevant Education Example #1

High School Diploma 2017 - 2019

General Office Clerk Resume Relevant Education Example #2

High School Diploma 2013 - 2015


3. Next, Create A General Office Clerk Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of General Office Clerk Skills For Resume

  • Data Entry Skills

    Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Telephone Calls Skills

    Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

  • HR Skills

    HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

  • Direct Calls Skills

    Direct calls are connections established with a previous customer or client, most likely a subscriber.

  • Payroll Skills

    Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Top Skills for a General Office Clerk

  • Data Entry, 17.0%
  • Customer Service, 14.7%
  • Office Equipment, 11.8%
  • Front Desk, 10.7%
  • Other Skills, 45.8%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your General Office Clerk Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
General Office Clerk
H&R Block
  • Verified, inputted and completed talent acquisition, payroll, benefits and compensation related transactions for all company associates.
  • Troubleshooted issues regarding employee verification via various programs such as WebCDB, PeopleSoft and Oracle.
  • Sorted, distributed, and filed communication cards.
  • Provided various services for companies through Manpower Temp Agency.
  • Researched and initiated contact with colleges/universities and organizations for the Diversity Recruitment Sources Database project.
Work History Example # 2
Time Study Clerk
U.S. Census Bureau
  • Completed special assignments that included entering information into the Census Bureau database.
  • Assisted in the development innovative PowerPoint presentation used by the Partnership Specialist to promote programs to potential partners.
  • Performed various personnel actions in an electronic personnel and payroll system.
  • Conducted interviews with residents in assigned areas and home by following stringent guidelines and confidentiality laws.
  • Recruited new and returning Census Field Workers through employment advertisements.
Work History Example # 3
Dental Assistant/Receptionist
Dental Health Products
  • Expanded functions such as intra oral procedures in restorative dentistry and oral surgery.
  • Trained in software such as eaglesoft and dentrix.
  • Obtained my CDA as a Red Cross Volunteer.
  • Certified in CPR and Dental x-ray.
  • Arranged license renewal courses, CPR and OSHA.

5. Highlight Your General Office Clerk Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your general office clerk resume:

  1. Word 2010 Certification
  2. Certified Medical Office Manager (CMOM)
  3. Certified Medical Administrative Assistant (CMAA)
  4. Nationally Certified Medical Office Assistant (NCMOA)
  5. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
  6. Certified Data Management Professional - Data Management (CDP-DM)
  7. Microsoft Office 365
  8. Certified Information Technology Professional (CITP)


6. Finally, Add a General Office Clerk Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

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Common General Office Clerk Resume Skills

  • Data Entry
  • Customer Service
  • Office Equipment
  • Front Desk
  • Word Processing
  • Telephone Calls
  • HR
  • PowerPoint
  • Photocopiers
  • Customer Complaints
  • Fax Machines
  • Direct Calls
  • Office Support
  • Database Systems
  • Payroll
  • Administrative Tasks
  • Scheduling Appointments
  • Purchase Orders
  • Computer System
  • Office Procedures
  • Clerical Tasks
  • Voice Mail Systems
  • Business Transactions
  • Facsimile Machines
  • Clerical Support
  • Multi-Line Phone System
  • Travel Arrangements
  • Order Materials
  • Numerical Order
  • Bank Deposits
  • QuickBooks
  • Edit Correspondence
  • Address Complaints
  • AS400
  • Manage Calendars
  • Transferring Calls
  • Outbound Calls
  • Inventory Control
  • Expense Reports
  • Windows
  • Proofread Data
  • Computer Software
  • Customer Inquiries
  • Customer Orders
  • Computer Applications
  • Accounts Receivables
  • FedEx
  • Typewriters

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