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General Office Clerk Resume Examples 2023

Research Summary. We analyzed 914 general office clerk resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Robert Half and ManpowerGroup. Here are the key facts about general office clerk resumes to help you get the job:

  • The average general office clerk resume is 308 words long
  • The average general office clerk resume is 0.7 pages long based on 450 words per page.
  • Data entry is the most common skill found on a general office clerk resume. It appears on 17.0% of resumes.
After learning about how to write a professional general office clerk resume, you can make sure your resume checks all the boxes with our resume builder.

Resume

General Office Clerk Resume Example

 
Karen Stewart
General Office Clerk
Contact Information
Atlanta, GA
(610) 555-2895
Skills
  • Word Processing
  • Sales Floor
  • Computer Programs
  • Substantive Guides
  • Customer Transactions
  • Greeting Customers
  • Company Policies
  • Payroll
  • Powerpoint
  • Ensure Customers
Employment History
General Office Clerk
2019 - Present
U.S. Census Bureau
Atlanta, GA
  • Aided in-office staff in technical service through moving computer equipment, activating ports via server racks and guidance through software updates.
  • Used computer for various applications, such as database management or word processing.
General Office Clerk
2018 - 2019
D-R SERVICES
Miami, FL
  • Collect and post payments Answer phone Schedule appointments File Charts Obtain medical records Check in and Check out
  • Received and placed telephone calls to schedule and confirm patient appointments.
  • Prepared Bank Deposits manually and by Electronic Check Scanner.
  • Maintained accuracy of all insurance verification & referrals while paying close attention to upheld patient privacy and compliance with HIPPA policies.
  • Created, organized and filed medical records.
Customer Service Clerk
2017 - 2018
Macy's
New York, NY
  • Greet customers entering establishments * Maintain clean and orderly checkout areas.
  • Sell men's shoes and suits, provide customer service, organize stock rooms and cash out registers at night.
  • Put up the shoe sale signs and cleaned the stock room area.
Education
High School Diploma
2017 - 2017
 
 
Christopher Arnold
General Office Clerk
Contact Info
Orlando, FL
(820) 555-4504
Skills
Potential CustomersPayrollProduct KnowledgeTelephone CallsFront OfficeInsurance CompaniesWord ProcessingFedexFacebookFile Papers
Employment History
General Office Clerk
2020 - Present
University of Central Florida
Orlando, FL
  • Record validating General office filing Validating Insurance claim.
  • Run register - take care of ringing up customer orders.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
Office Clerical Assistant
2018 - 2020
University of Central Florida
Orlando, FL
  • Scheduled daily and emergency courier service for expedited products and for transporting discharged patients.
  • Assist answering multiline phone Posted and adjusted payments from insurance companies.
  • Collaborated with management to streamline processes including interpret instructions, resolve issues and assist with implementation of various policies and procedures.
  • Scanned patient information into computer, released medical records to providers and insurance companies, managed retail inventory and sold products.
Promoter
2017 - 2018
MKTG Inc. com
Orlando, FL
  • Focus on achieving and exceeding vendor line sales goals and event sales goals.
  • Represent all Diageo Brands and retain all product knowledge about each brand.
  • Achieve sales goals using MKTG specific target consumer engagement strategies.
  • Interact with potential customers at events to help drive consumer demand for MKTG brands and products.
Education
High School Diploma
2017 - 2017
 
 
Tyler Powell
General Office Clerk
San Jose, CA
tpowell@example.com
(970) 555-1975
Experience
General Office Clerk
2020 - Present
Robert Half InternationalSan Jose, CA
  • General Office Data Entry Accounts Payable Accounts Receivable
  • Processed insurance payments, patient payments, updated patient accounts.
  • Created claims to be sent to Insurance companies after proper coding.
Secretary Office Clerk
2018 - 2020
Stanford UniversitySan Jose, CA
  • Monitored and maintained confidential information and files with the upmost professionalism.
  • Fall Gala, Exhibition events -Scanned art slides -Updated website information -Created and distributed gallery correspondence -Created PowerPoint presentations
  • Process undeliverable mail in the project database.
  • Cashier, providing excellent customer service and was quickly promoted to an Office associate.
Activity Coordinator
2015 - 2018
ManpowerGroupSan Jose, CA
  • Created daily activity plans for residents in collaboration with Facility Administrator and Director of Activities.
  • Concentrated on work with residents in end-of-life care with dementia, Alzheimer's disease, and dementia with behavior problems.
  • Weekend Program Supervisor is responsible for opening/closing facility, coordinating transportation, scheduling/staffing, and supervising program/kitchen/nursing staff.
Skills
Word Processing
Business Transactions
Database
Craft Activities
File Management
Facility
Alzheimer
Patient Care
Daily Activities
Transport Residents
Education
Bachelor's Degree Business
2012 - 2015
San Jose State UniversitySan Jose, CA
 
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How your resume should look:

  • The job title on your resume should match your application for the role.
  • Ensure your work experience focuses on achievements, rather than responsibilities.
  • Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable General Office Clerk Resume templates

Zippia allows you to choose from different easy-to-use General Office Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your General Office Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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General Office Clerk Resume

General Office Clerk Resume Format And Sections

1

1. Add Contact Information To Your General Office Clerk Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

General Office Clerk Resume Contact Information Example #1

Dhruv Johnson

d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Do you want to know more?
How To Write The Perfect Resume Header
2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school
Check More About General Office Clerk Education
Majors
Business
28.3%
Accounting
11.7%
Health Care Administration
6.9%
General Studies
6.6%
Show More

General Office Clerk Resume Relevant Education Example #1

High School Diploma 2017 - 2019

General Office Clerk Resume Relevant Education Example #2

High School Diploma 2013 - 2015

3

3. Next, Create A General Office Clerk Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of General Office Clerk Skills For Resume

  • Data Entry Skills

    Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Telephone Calls Skills

    Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

  • HR Skills

    HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

  • Direct Calls Skills

    Direct calls are connections established with a previous customer or client, most likely a subscriber.

  • Payroll Skills

    Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Top Skills for a General Office Clerk

Source: Zippia.com
  • Data Entry, 17.0%
  • Customer Service, 14.7%
  • Office Equipment, 11.8%
  • Front Desk, 10.7%
  • Other Skills, 45.8%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
4

4. List Your General Office Clerk Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
General Office Clerk
H&R Block
  • Verified, inputted and completed talent acquisition, payroll, benefits and compensation related transactions for all company associates.
  • Troubleshooted issues regarding employee verification via various programs such as WebCDB, PeopleSoft and Oracle.
  • Sorted, distributed, and filed communication cards.
  • Provided various services for companies through Manpower Temp Agency.
  • Researched and initiated contact with colleges/universities and organizations for the Diversity Recruitment Sources Database project.
Work History Example # 2
Time Study Clerk
U.S. Census Bureau
  • Completed special assignments that included entering information into the Census Bureau database.
  • Assisted in the development innovative PowerPoint presentation used by the Partnership Specialist to promote programs to potential partners.
  • Performed various personnel actions in an electronic personnel and payroll system.
  • Conducted interviews with residents in assigned areas and home by following stringent guidelines and confidentiality laws.
  • Recruited new and returning Census Field Workers through employment advertisements.
Work History Example # 3
Dental Assistant/Receptionist
Dental Health Products
  • Expanded functions such as intra oral procedures in restorative dentistry and oral surgery.
  • Trained in software such as eaglesoft and dentrix.
  • Obtained my CDA as a Red Cross Volunteer.
  • Certified in CPR and Dental x-ray.
  • Arranged license renewal courses, CPR and OSHA.
5

5. Highlight Your General Office Clerk Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your general office clerk resume:

  1. Word 2010 Certification
  2. Certified Medical Office Manager (CMOM)
  3. Certified Medical Administrative Assistant (CMAA)
  4. Nationally Certified Medical Office Assistant (NCMOA)
  5. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
  6. Certified Data Management Professional - Data Management (CDP-DM)
  7. Microsoft Office 365
  8. Certified Information Technology Professional (CITP)

More Certifications For General Office Clerk
6

6. Finally, Add a General Office Clerk Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. CNA Insurance Jobs (6)
  2. Allstate Jobs (6)
  3. Farmers Insurance Jobs (8)
  4. Vinson & Elkins Jobs (13)
  5. Xerox Jobs (14)

Common General Office Clerk Resume Skills

  • Data Entry
  • Customer Service
  • Office Equipment
  • Front Desk
  • Word Processing
  • Telephone Calls
  • HR
  • PowerPoint
  • Photocopiers
  • Customer Complaints
  • Fax Machines
  • Direct Calls
  • Office Support
  • Database Systems
  • Payroll
  • Administrative Tasks
  • Scheduling Appointments
  • Purchase Orders
  • Computer System
  • Office Procedures
  • Clerical Tasks
  • Voice Mail Systems
  • Business Transactions
  • Facsimile Machines
  • Clerical Support
  • Multi-Line Phone System
  • Travel Arrangements
  • Order Materials
  • Numerical Order
  • Bank Deposits
  • QuickBooks
  • Edit Correspondence
  • Address Complaints
  • AS400
  • Manage Calendars
  • Transferring Calls
  • Outbound Calls
  • Inventory Control
  • Expense Reports
  • Windows
  • Proofread Data
  • Computer Software
  • Customer Inquiries
  • Customer Orders
  • Computer Applications
  • Accounts Receivables
  • FedEx
  • Typewriters

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Updated May 19, 2023