What does a general office worker do?
General office worker responsibilities
Here are examples of responsibilities from real general office worker resumes:
- Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
- Perform basic tasks using QuickBooks software.
- Prepare and submit weekly payroll for processing.
- Assist in payroll preparation by calculating time sheets and relate duties.
- Prepare for upcoming alumni events.
- Create professional sales presentations in PowerPoint.
- Create PowerPoint presentations used for department development.
- Convert manual accounting functions to automate QuickBooks system.
- Perform administrative duties and assist students and alumni as needed.
- Generate certificates of naturalization and finalize processes pertaining to oath ceremony completions.
- Participate in naturalization oath ceremonies on a rotational basis, dealing closely with the public.
- Perform computer tasks such as creating identification cards for new students and navigating the student database system for enrollment management.
- Prepare FedEx outbound loads for shipping.
- Demonstrate ability to maintain composure and work efficiently in a fast-pace environment while following HIPAA guidelines.
General office worker skills and personality traits
We calculated that 20% of General Office Workers are proficient in Data Entry, Direct Calls, and Office Equipment. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Organizational skills.
We break down the percentage of General Office Workers that have these skills listed on their resume here:
- Data Entry, 20%
Performed data entry and to update Department of Homeland Security automated systems.
- Direct Calls, 18%
preformed all opening and closing duties Answer telephones, direct calls, and take messages.
- Office Equipment, 15%
Maintained customer records, supplies, and office equipment.
- Computer Programs, 15%
Maintained databases of various information and worked with computer programs specific to criminal information.
- Adjudication Process, 8%
Prepared and scheduled all miscellaneous files for adjudication process.
- Customer Service, 5%
Conduct facility management and responds to customer service request involving conference room set-up and tear-down.
Most general office workers use their skills in "data entry," "direct calls," and "office equipment" to do their jobs. You can find more detail on essential general office worker responsibilities here:
Customer-service skills. The most essential soft skill for a general office worker to carry out their responsibilities is customer-service skills. This skill is important for the role because "general office clerks often provide general information to company staff, customers, or the public." Additionally, a general office worker resume shows how their duties depend on customer-service skills: "inventory, answering phones, filing, data entry, and customer service. "
Detail oriented. Many general office worker duties rely on detail oriented. "general office clerks perform many clerical tasks that require attention to detail, such as preparing bills.," so a general office worker will need this skill often in their role. This resume example is just one of many ways general office worker responsibilities rely on detail oriented: "apply detail oriented skills to proofread various documents for the department of pediatrics"
Organizational skills. general office workers are also known for organizational skills, which are critical to their duties. You can see how this skill relates to general office worker responsibilities, because "general office clerks file and retrieve records." A general office worker resume example shows how organizational skills is used in the workplace: "demonstrated organizational skills and attention to detail while conducting administrative tasks such as filing, scanning, and copying. "
The three companies that hire the most general office workers are:
- MAGELLAN AEROSPACE HAVERHILL10 general office workers jobs
- The Greenbrier Companies6 general office workers jobs
- Environmental Works
5 general office workers jobs
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General office worker vs. Administrative clerk
An administrative clerk provides support to staff and does clerical works. These clerical duties include answering and making phone calls, typing documents, compiling and filing records, and scheduling appointments. The clerks often set up office meetings and invite reliable speakers. Also, they do research and prepare reports or presentations. Candidates for the job must be organized, detail-oriented, and can manage their time well. They must be tech-savvy and have a basic knowledge of bookkeeping. The salary depends on their experience, industry, and location of the job.
There are some key differences in the responsibilities of each position. For example, general office worker responsibilities require skills like "computer programs," "adjudication process," "payroll," and "clerical tasks." Meanwhile a typical administrative clerk has skills in areas such as "patients," "payroll data," "administrative tasks," and "purchase orders." This difference in skills reveals the differences in what each career does.
Administrative clerks earn the highest salaries when working in the finance industry, with an average yearly salary of $33,044. On the other hand, general office workers are paid more in the transportation industry with an average salary of $30,784.On average, administrative clerks reach similar levels of education than general office workers. Administrative clerks are 0.3% less likely to earn a Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.General office worker vs. Clerk
Clerks are responsible for many of the general administrative tasks in the office. They are in charge of manning office telephone lines, managing incoming and outgoing mails, filing paperwork and other needed records, scheduling and documenting meetings, typing out documents when needed, disseminating memos and other official announcements, and keeping an inventory of office equipment and supplies. Clerks should have good office skills, communication skills, business writing skills, and time management skills. They should also be able to treat any document or paperwork they handle with confidentiality.
Each career also uses different skills, according to real general office worker resumes. While general office worker responsibilities can utilize skills like "adjudication process," "security checks," "cis," and "scheduling appointments," clerks use skills like "basic math," "math," "cleanliness," and "pos."
Clerks may earn a higher salary than general office workers, but clerks earn the most pay in the health care industry with an average salary of $31,380. On the other hand, general office workers receive higher pay in the transportation industry, where they earn an average salary of $30,784.clerks earn similar levels of education than general office workers in general. They're 0.5% less likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.General office worker vs. Internship
Interns are trainees who are engaged by a company to work for them for a brief period. Interns usually use this opportunity to gain actual work experience, fulfill university or college requirements, and ensure that they are working towards the right career path for them. They sign on for a fixed amount of time. The responsibilities of interns depend on the company and the department that handles them. They do a variety of tasks that exposes them to the type of work that the company is engaged in and to the different aspects of the professional world.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from general office worker resumes include skills like "data entry," "direct calls," "office equipment," and "computer programs," whereas an internship is more likely to list skills in "financial statements," "c++," "mental health," and "data analysis. "
Interns earn the best pay in the telecommunication industry, where they command an average salary of $36,977. General office workers earn the highest pay from the transportation industry, with an average salary of $30,784.interns typically earn similar educational levels compared to general office workers. Specifically, they're 4.7% more likely to graduate with a Master's Degree, and 1.6% more likely to earn a Doctoral Degree.General office worker vs. Office assistant
Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.
Types of general office worker
Updated January 8, 2025











