Bilingual Customer Service Agent
Orlando, FL job
The Bilingual Customer Service Agent is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Agent will play a crucial role in ensuring exceptional customer service and long-term satisfaction of our customers.
Responsibilities:
Product Expertise: Develop and maintain in-depth knowledge of auto collision parts and products, including features, benefits, and installation.
Customer Inquiries: Respond to customer questions regarding part compatibility, pricing, availability, and shipping, primarily over the phone.
Order Processing: Efficiently process customer orders, returns, and exchanges, ensuring accuracy and customer satisfaction.
Issue Resolution: Handle customer complaints or issues, providing timely solutions or escalating to management when necessary.
Inventory Awareness: Stay informed about inventory levels and product updates to provide accurate information to customers.
Collaboration with Teams: Work closely with warehouse, shipping, dispatch, and other departments to ensure seamless order fulfillment.
Feedback Collection: Collect customer feedback and suggest improvements in products, services, or processes to management
Qualifications/Skills:
High school diploma or equivalent; automotive parts or collision repair training is a plus.
Experience in customer service, preferably in the automotive or collision repair industry.
Strong understanding of automotive parts and their applications.
Proficiency in CRM software and order management systems.
Excellent communication and interpersonal skills.
Technical aptitude with automotive parts and repair processes.
Attention to detail and accuracy in order processing.
Strong problem-solving and negotiation skills.
Ability to multitask and prioritize in a fast-paced environment.
Bilingual preferred
What We Offer:
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Free Company Apparel
Employee Recognition
Free Parking
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
Delivery Driver
Orlando, FL job
We are looking for a responsible Delivery Driver to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.
Responsibilities:
Deliver a wide range of auto body parts to collision repair shops
Follow routes and time schedules
Load, unload, prepare, inspect, and operate delivery vehicle
Collects payments from customers
Able to read and navigate by map, plot routes, and follow delivery instructions
Follow DOT regulations and safety standards
Qualifications/Skills:
Great attitude and personality
Good communication skills
Valid driver's license
Proven work experience as a Delivery Driver
Ability to operate company owned vehicle in a variety of weather and traffic conditions
Good driving record/history
DOT (Preferred)
High school diploma or equivalent is a plus
Be at least 18 years old
What We Offer...
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Fun Anniversary Party
Free Company Apparel
Free Parking
Employee Recognition
Free Company Apparel
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
Warehouse Associate
Orlando, FL job
Are you a dependable, team-oriented individual with a can-do attitude? We are looking for you! Our Warehouse Team Members serve as a key link between our company and our customer base of collision repair shops in the region.
The goal for each Warehouse Associate is to be a team player and be able and willing to go the extra mile.
A Day in the Life of a Warehouse Team Member with Empire Auto Parts may include:
Processing, packing, and shipping orders accurately
Organizing stocks and maintaining inventory
Inspecting products for defects and damages
Examining ingoing and outgoing deliveries
Organizing warehouse space
Receiving, unloading, and placing incoming inventory items appropriately
Checking, verifying, and filling customer invoices
Abiding by all company safety and hygiene regulations
Keeping warehouse clean and organized daily
Performing duties as assigned by supervisor
Our Ideal Warehouse Team Member Will:
Must Have cherry picker experience!!
Possess a friendly and sincere demeanor
Ability to work well in a team environment
Be able to multi-task and be detail-oriented
Have previous experience or knowledge of auto parts (forklift training and certification is a plus!)
Have a high school diploma or equivalent is a plus
Be at least 18 years old
Ways to Standout:
Must be able to engage in frequent, repeated, rapid, and/or strenuous physical activity for long periods of time
Must be able to lift up to 50 lbs. and knowledge of how to lift and carry objects safely, cautiously, and effectively
Must be able to safely operate equipment, observe safety procedures, and meet safety requirements
Staging, loading, unloading parts, and stocking, locating, and maintaining warehouse inventory
Responsibilities include pulling orders for delivery and shipment
Ability to operate a forklift, hand truck, pallet jack, and other warehouse equipment
Adequate knowledge of warehouse data system
Available Shifts: Monday - Friday 10:00 am - 7:00 pm/6:00 am - 3:00 pm
What We Offer:
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Free Company Apparel
Employee Recognition
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
Delivery Driver
Orlando, FL job
Job Description
We are looking for a responsible Delivery Driver to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.
Responsibilities:
Deliver a wide range of auto body parts to collision repair shops
Follow routes and time schedules
Load, unload, prepare, inspect, and operate delivery vehicle
Collects payments from customers
Able to read and navigate by map, plot routes, and follow delivery instructions
Follow DOT regulations and safety standards
Qualifications/Skills:
Great attitude and personality
Good communication skills
Valid driver's license
Proven work experience as a Delivery Driver
Ability to operate company owned vehicle in a variety of weather and traffic conditions
Good driving record/history
DOT (Preferred)
High school diploma or equivalent is a plus
Be at least 18 years old
What We Offer...
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Fun Anniversary Party
Free Company Apparel
Free Parking
Employee Recognition
Free Company Apparel
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
Bilingual Customer Service Agent
Orlando, FL job
Job Description
The Bilingual Customer Service Agent is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Agent will play a crucial role in ensuring exceptional customer service and long-term satisfaction of our customers.
Responsibilities:
Product Expertise: Develop and maintain in-depth knowledge of auto collision parts and products, including features, benefits, and installation.
Customer Inquiries: Respond to customer questions regarding part compatibility, pricing, availability, and shipping, primarily over the phone.
Order Processing: Efficiently process customer orders, returns, and exchanges, ensuring accuracy and customer satisfaction.
Issue Resolution: Handle customer complaints or issues, providing timely solutions or escalating to management when necessary.
Inventory Awareness: Stay informed about inventory levels and product updates to provide accurate information to customers.
Collaboration with Teams: Work closely with warehouse, shipping, dispatch, and other departments to ensure seamless order fulfillment.
Feedback Collection: Collect customer feedback and suggest improvements in products, services, or processes to management
Qualifications/Skills:
High school diploma or equivalent; automotive parts or collision repair training is a plus.
Experience in customer service, preferably in the automotive or collision repair industry.
Strong understanding of automotive parts and their applications.
Proficiency in CRM software and order management systems.
Excellent communication and interpersonal skills.
Technical aptitude with automotive parts and repair processes.
Attention to detail and accuracy in order processing.
Strong problem-solving and negotiation skills.
Ability to multitask and prioritize in a fast-paced environment.
Bilingual preferred
What We Offer:
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Free Company Apparel
Employee Recognition
Free Parking
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
Warehouse Associate
Orlando, FL job
Job Description
Are you a dependable, team-oriented individual with a can-do attitude? We are looking for you! Our Warehouse Team Members serve as a key link between our company and our customer base of collision repair shops in the region.
The goal for each Warehouse Associate is to be a team player and be able and willing to go the extra mile.
A Day in the Life of a Warehouse Team Member with Empire Auto Parts may include:
Processing, packing, and shipping orders accurately
Organizing stocks and maintaining inventory
Inspecting products for defects and damages
Examining ingoing and outgoing deliveries
Organizing warehouse space
Receiving, unloading, and placing incoming inventory items appropriately
Checking, verifying, and filling customer invoices
Abiding by all company safety and hygiene regulations
Keeping warehouse clean and organized daily
Performing duties as assigned by supervisor
Our Ideal Warehouse Team Member Will:
Must Have cherry picker experience!!
Possess a friendly and sincere demeanor
Ability to work well in a team environment
Be able to multi-task and be detail-oriented
Have previous experience or knowledge of auto parts (forklift training and certification is a plus!)
Have a high school diploma or equivalent is a plus
Be at least 18 years old
Ways to Standout:
Must be able to engage in frequent, repeated, rapid, and/or strenuous physical activity for long periods of time
Must be able to lift up to 50 lbs. and knowledge of how to lift and carry objects safely, cautiously, and effectively
Must be able to safely operate equipment, observe safety procedures, and meet safety requirements
Staging, loading, unloading parts, and stocking, locating, and maintaining warehouse inventory
Responsibilities include pulling orders for delivery and shipment
Ability to operate a forklift, hand truck, pallet jack, and other warehouse equipment
Adequate knowledge of warehouse data system
Available Shifts: Monday - Friday 10:00 am - 7:00 pm/6:00 am - 3:00 pm
What We Offer:
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Free Company Apparel
Employee Recognition
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
Delivery Driver
Tampa, FL job
Job Description
We are looking for responsible Delivery Drivers to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Warehouse is near the Tampa airport in zip code 33614; delivery area is Tampa, FL.
Responsibilities:
Deliver a wide range of auto body parts to collision repair shops
Follow routes and time schedules
Load, unload, prepare, inspect, and operate delivery vehicle
Collects payments from customers
Able to read and navigate by map, plot routes, and follow delivery instructions
Follow DOT regulations and safety standards
Qualifications/Skills:
Great attitude and personality
Good communication skills
Valid driver's license
Proven work experience as a Delivery Driver
Ability to operate company-owned vehicle in a variety of weather and traffic conditions
Good driving record/history
DOT (Preferred)
High school diploma or equivalent
Be at least 18 years old
What We Offer:
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Free Company Apparel
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
Delivery Driver
Jacksonville, FL job
We are looking for responsible Delivery Drivers to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Warehouse is in zip code 32277; delivery area is Jacksonville, FL.
Responsibilities:
Deliver a wide range of auto body parts to collision repair shops
Follow routes and time schedules
Load, unload, prepare, inspect, and operate delivery vehicle
Collects payments from customers
Able to read and navigate by map, plot routes, and follow delivery instructions
Follow DOT regulations and safety standards
Qualifications/Skills:
Great attitude and personality
Good communication skills
Valid driver's license
Proven work experience as a Delivery Driver
Ability to operate company-owned vehicle in a variety of weather and traffic conditions
Good driving record/history
DOT (Preferred)
High school diploma or equivalent
Be at least 18 years old
What We Offer:
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Employee Recognition
Free Company Apparel
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
Delivery Driver
Jacksonville, FL job
Job Description
We are looking for responsible Delivery Drivers to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Warehouse is in zip code 32277; delivery area is Jacksonville, FL.
Responsibilities:
Deliver a wide range of auto body parts to collision repair shops
Follow routes and time schedules
Load, unload, prepare, inspect, and operate delivery vehicle
Collects payments from customers
Able to read and navigate by map, plot routes, and follow delivery instructions
Follow DOT regulations and safety standards
Qualifications/Skills:
Great attitude and personality
Good communication skills
Valid driver's license
Proven work experience as a Delivery Driver
Ability to operate company-owned vehicle in a variety of weather and traffic conditions
Good driving record/history
DOT (Preferred)
High school diploma or equivalent
Be at least 18 years old
What We Offer:
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Employee Recognition
Free Company Apparel
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
Delivery Driver
West Palm Beach, FL job
We are looking for a responsible Delivery Driver to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.
Responsibilities:
Deliver a wide range of auto body parts to collision repair shops.
Follow routes and time schedules.
Load, unload, prepare, inspect, and operate delivery vehicle.
Collects payments from customers.
Able to read and navigate by map, plot routes, and follow delivery instructions.
Follow DOT regulations and safety standards
Qualifications/Skills:
Great attitude and personality
Good communication skills
Valid driver's license
Proven work experience as a Delivery Driver
Ability to operate company owned vehicle in a variety of weather and traffic conditions
Good driving record/history
DOT (Preferred)
High school diploma or equivalent is a plus
Be at least 18 years old
What We Offer...
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Free Company Apparel
Employee Recognition
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
Delivery Driver
West Palm Beach, FL job
Job Description
We are looking for a responsible Delivery Driver to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.
Responsibilities:
Deliver a wide range of auto body parts to collision repair shops.
Follow routes and time schedules.
Load, unload, prepare, inspect, and operate delivery vehicle.
Collects payments from customers.
Able to read and navigate by map, plot routes, and follow delivery instructions.
Follow DOT regulations and safety standards
Qualifications/Skills:
Great attitude and personality
Good communication skills
Valid driver's license
Proven work experience as a Delivery Driver
Ability to operate company owned vehicle in a variety of weather and traffic conditions
Good driving record/history
DOT (Preferred)
High school diploma or equivalent is a plus
Be at least 18 years old
What We Offer...
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Free Company Apparel
Employee Recognition
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************