General Parts International jobs in Pensacola, FL - 19 jobs
Bilingual Customer Service Agent
Empire Auto Parts, LLC 3.6
Orlando, FL job
Job Description
The Bilingual Customer Service Agent is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Agent will play a crucial role in ensuring exceptional customer service and long-term satisfaction of our customers.
Responsibilities:
Product Expertise: Develop and maintain in-depth knowledge of auto collision parts and products, including features, benefits, and installation.
Customer Inquiries: Respond to customer questions regarding part compatibility, pricing, availability, and shipping, primarily over the phone.
Order Processing: Efficiently process customer orders, returns, and exchanges, ensuring accuracy and customer satisfaction.
Issue Resolution: Handle customer complaints or issues, providing timely solutions or escalating to management when necessary.
Inventory Awareness: Stay informed about inventory levels and product updates to provide accurate information to customers.
Collaboration with Teams: Work closely with warehouse, shipping, dispatch, and other departments to ensure seamless order fulfillment.
Feedback Collection: Collect customer feedback and suggest improvements in products, services, or processes to management
Qualifications/Skills:
High school diploma or equivalent; automotive parts or collision repair training is a plus.
Experience in customer service, preferably in the automotive or collision repair industry.
Strong understanding of automotive parts and their applications.
Proficiency in CRM software and order management systems.
Excellent communication and interpersonal skills.
Technical aptitude with automotive parts and repair processes.
Attention to detail and accuracy in order processing.
Strong problem-solving and negotiation skills.
Ability to multitask and prioritize in a fast-paced environment.
Bilingual preferred
What We Offer:
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Free Company Apparel
Employee Recognition
Free Parking
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
$26k-35k yearly est. 11d ago
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Delivery Driver
Empire Auto Parts, LLC 3.6
Orlando, FL job
Job Description
We are looking for a responsible Delivery Driver to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.
Responsibilities:
Deliver a wide range of auto body parts to collision repair shops
Follow routes and time schedules
Load, unload, prepare, inspect, and operate delivery vehicle
Collects payments from customers
Able to read and navigate by map, plot routes, and follow delivery instructions
Follow DOT regulations and safety standards
Qualifications/Skills:
Great attitude and personality
Good communication skills
Valid driver's license
Proven work experience as a Delivery Driver
Ability to operate company owned vehicle in a variety of weather and traffic conditions
Good driving record/history
DOT (Preferred)
High school diploma or equivalent is a plus
Be at least 18 years old
What We Offer...
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Fun Anniversary Party
Free Company Apparel
Free Parking
Employee Recognition
Free Company Apparel
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
$30k-53k yearly est. 24d ago
Warehouse Stocking # 2007
Bumper To Bumper 3.9
Marianna, FL job
The Warehouse Stocker receives merchandise staged by the receiving dock into warehouse inventory, organizes the inventory, and optimizes storage space. Stockers monitor shelf management, affix labels, and ensure accuracy of product information. They work closely with the receiving team to coordinate stock replenishment. Check us out at btbautoparts.com and apply today!
Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff, wholesale auto parts and automotive paint store locations, and our warehouse division, Parts Warehouse Inc. (PWI). We employ around 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint, and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business and proud to be part of the "Bumper to Bumper Auto Parts" family.
Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.
Adhere to and follow safety procedures i.e., safe lifting.
Organize and arrange products on shelves.
Monitor shelf management and report known issues to a supervisor.
Rotate stock where necessary.
Affix labels to merchandise.
Ensure inventory accuracy and report issues to a supervisor.
Replenish shelves promptly to maintain accurate counts.
Inspect products for damage or defects.
Communicate any discrepancies in received items.
Other duties as assigned by supervisors.
Our Benefits (all benefits are based on eligibility and subject to change)
401(k) employer matching
Company Paid Vacation, Holidays, and Sick Days
Medical, Dental, and Vision
Company Paid Basic Life Insurance & Long Term Disability
Short Term Disability
Flexible Spending Accounts
Additional Supplemental Life Insurance
Accident Insurance
Hospital Indemnity
Employee Assistance Program
Employee Purchase Discounts
Scholarship Program
Earning Incentives and Bonuses
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Job Knowledge- Competent in required job skills and knowledge; exhibits ability to learn and apply new skills.
Continuous Learning - Strives to continuously build knowledge and skills.
Customer Service- Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
Managing Customer Focus- Promotes customer focus; establishes customer service standards; monitors customer satisfaction.
Ethics- Treats people with respect; keeps commitments.
Organizational Support- Follows policies and procedures; supports organization's goals and values.
Sales Skills- Maintains customer satisfaction.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have basic computer knowledge including web browsing and knowledge of Microsoft Office.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand, walk, use hands and fingers to handle, feel, reach with hands and arms, and talk or hear. The employee is occasionally required to sit, climb, or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to fumes or airborne particles and outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.
Employment at Replacement Parts, Inc. is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Replacement Parts, Inc. is a drug-free workplace. *This is a Safety Sensitive position due to the use of heavy equipment and hazardous material.
$25k-31k yearly est. 3d ago
Auto Parts Store Manager # 209
Bumper To Bumper 3.9
Panama City, FL job
The Store Manager is responsible for sales and profitability of the store and directly supervises associates in a Bumper to Bumper Auto Parts retail store. Duties include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. The Store Manager also provides over-the-counter direct sales to customers, takes orders in-person and by phone, and supports the overall success of store operations through promotion of sales programs and other customer and team-related activities. Check us out at btbautoparts.com and apply today!
Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff and several different companies, including Parts Warehouse Inc. (PWI). We employ more than 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business with most of our employees spending the majority of their working lives as part of the "Bumper to Bumper Auto Parts" family.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Provide exceptional customer service.
Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods, calling on and visiting customers as required by the needs of the business or assigned by your District Manager.
Responsible for generating new sales accounts by cold calling and visiting potential customers.
Grow store profits with current customers by suggesting new products and promotions.
Maintain and submit call logs as required by the District Manager.
Accurately inventory, stock, and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Assign employees to specific duties.
Hire, train, and evaluate personnel in stores, promoting, disciplining, and terminating workers when appropriate.
Ensure responsiveness to requests and compliance with company policies.
Run the store in compliance with all federal, state, and local laws and regulations.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Attend virtual and in-person meetings and training sessions.
Perform other duties as assigned.
Our Benefits (all benefits are based on eligibility and subject to change)
401(k) employer matching
Company Paid Vacation, Holidays, and Sick Days
Medical, Dental, and Vision
Company Paid Basic Life Insurance & Long-Term Disability
Short Term Disability
Flexible Spending Accounts
Additional Supplemental Life Insurance
Accident Insurance
Hospital Indemnity
Employee Assistance Program
Employee Purchase Discounts
Scholarship Program
Earning Incentives and Bonuses
Supervisory Responsibilities
Directly supervises 2-25 employees in the store. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Job Knowledge- Competent in required job skills and knowledge.
Customer Service- Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
Teamwork - Contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives.
Performance Coaching- Sets goals and objectives; gives performance feedback.
Leadership- Inspires and motivates others to perform well.
Managing People- Provides regular performance feedback; develops subordinates' skills and encourages growth; continually works to improve supervisory skills.
Business Acumen- Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Recruitment & Staffing - Makes quality hiring decisions.
Cost Consciousness- Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue.
Organizational Support- Follows policies and procedures; supports organization's goals and values.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); at least 2 years of auto parts experience; management experience preferred; ASE certifications preferred.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have basic computer skills including familiarity with web browsing and the Microsoft Office suite of products.
Certificates, Licenses, Registrations
A valid driver's license with good driving record (Class E license is required for Missouri locations)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand, walk, use hands and fingers to handle, feel, reach with hands and arms, and talk or hear. The employee is occasionally required to sit, climb, or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The employee is occasionally exposed to moving mechanical parts; high, precarious places and vibration. The noise level in the work environment is usually moderate.
Employment at Replacement Parts, Inc. is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Replacement Parts, Inc. is a drug-free workplace. *This is a Safety Sensitive position due to the use of heavy equipment, moving conveyors and hazardous material.
$27k-35k yearly est. 15d ago
Auto Parts Counter Sales (Part Time) # 222
Replacement Parts, Inc. 3.9
Altha, FL job
The Counter Sales Level 1 provides friendly and courteous over-the-counter direct sales to customers, takes orders in-person and by phone, and supports the overall performance of store operations. This is driven by an energetic focus and promotion of sales programs as well as customer and team-oriented activities.
Incentives may be available for their Sales activities, which can cover aftermarket automotive replacement parts, and may include the sale of heavy-duty parts, auto and industrial paint, and body shop supplies and equipment.
Check us out at btbautoparts.
com and apply today!Today, Replacement Parts, Inc.
and Crow Burlingame is made up of a corporate staff, wholesale auto parts and automotive paint store locations, and our warehouse division, Parts Warehouse Inc.
(PWI).
We employ around 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint, and heavy-duty parts business.
In 2019, our company celebrated 100 years of serving our communities as a privately held business and proud to be part of the "Bumper to Bumper Auto Parts" family.
Essential Duties and Responsibilities include the following.
Other duties may be assigned.
Attend work every day, on time, as scheduled, unless management authorizes time-off.
Demonstrate courteous, respectful, and kind conduct toward every customer and co-worker.
Demonstrates the ability and willingness to learn RPI store systems and processes.
Cooperate and coordinate well with coworkers and as a team member.
Perform job duties in compliance with legal, regulatory, and Company safety guidelines, practices and policies.
Maintain neat, clean, and professional appearance.
Attend and/or complete assigned training to develop knowledge of various product lines offered by the company.
Provide exceptional customer service including assisting in determining parts needed.
Partner with more experienced/knowledgeable employee when necessary to effectively offer options to solve customer problems.
Learn to research part's availability through computer and catalogs for stock numbers, inventory status, and pricing.
Be willing to ask for assistance when needed.
Locate and pull parts for orders, check in, put up, straighten, dust, and rearrange stock as needed.
Complete assigned online training programs which in some instances include knowledge tests.
Handle cash and credit transactions; properly invoice/credit customer accounts.
Follow manager's instructions on how to correctly handle new and defective core returns from customers.
Learn correct process to insure proper customer credit and complete necessary paperwork.
Partner with manager until manager determines your level of experience is adequate to independently process necessary paperwork.
Process incoming inventory, put up stock.
Pull appropriate parts to complete customer order.
Tag the orders for delivery.
Ability to safely drive a vehicle in different weather and traffic conditions.
Work home store inventory/assist in other location's inventory, if assigned.
Clean (pick-up trash, sweep, mop, etc.
) and maintain inside and outside of building area.
Perform any other tasks as assigned.
Our Benefits (all benefits are based on eligibility and subject to change)401(k) employer matching Company Paid Vacation, Holidays, and Sick DaysMedical, Dental, and VisionCompany Paid Basic Life Insurance & Long Term Disability Short Term DisabilityFlexible Spending AccountsAdditional Supplemental Life InsuranceAccident InsuranceHospital IndemnityEmployee Assistance ProgramEmployee Purchase DiscountsScholarship ProgramEarning Incentives and BonusesSupervisory Responsibilities This job has no supervisory responsibilities.
Competencies To perform the job successfully, an individual should demonstrate the following competencies:Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills.
Continuous Learning - Strives to continuously build knowledge and skills.
Customer Service - Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
Managing Customer Focus - Promotes customer focus; establishes customer service standards; monitors customer satisfaction.
Ethics - Treats people with respect; keeps commitments.
Organizational Support - Follows policies and procedures; supports organization's goals and values.
Sales Skills - Maintains customer satisfaction.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience High School Diploma or equivalent experience or motivation to pursue a GED.
One year of professional automotive parts experience or two years of hobbyist automotive parts experience preferred.
Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills To perform this job successfully, an individual should have basic computer knowledge including web browsing and knowledge of Microsoft Office.
Certificates, Licenses, Registrations Valid driver's license (Class E required for all Missouri locations) and clean driving record.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision and distance vision.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to fumes or airborne particles and outside weather conditions.
The employee is occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock and vibration.
The noise level in the work environment is usually moderate.
Employment at Replacement Parts, Inc.
is subject to post offer, pre-employment drug testing.
Equal Opportunity Employer.
Replacement Parts, Inc.
is a drug-free workplace.
*This is a Safety Sensitive position due to the use of heavy equipment and hazardous material.
$25k-31k yearly est. 14d ago
MSO Representative
Empire Auto Parts, LLC 3.6
Orlando, FL job
Job Description
Reporting to the VP-Sales, the MSO Representative is a vital connection between the company and its account base, focusing on relationship building and customer advocacy with Empire's largest MSO clients. The goal of this role is to ensure that Empire's account strategy is effectively implemented at the field level and the client's expectations are properly met.
Supervisory Responsibilities
None
Duties/Responsibilities
1. Primary Point of Contact
• Serve as the named representative for assigned MSO accounts, responsible for all communication related to service, support, and performance.
• Act as a trusted partner, ensuring customer needs are met with urgency, professionalism, and care.
• Build strong working relationships with customer personnel at both the regional and shop level.
2. Program Implementation & Management
• Support the onboarding and rollout of customer-specific programs, ensuring successful adoption and compliance at all client locations.
• Coordinate with internal departments (sales, ops, IT, billing) to ensure program commitments are delivered as promised.
• Monitor implementation milestones and resolve any launch-related issues.
3. Customer Reporting
• Generate and distribute recurring and ad hoc reports on key metrics, including order performance, delivery KPIs, issue trends, and compliance.
• Analyze data to identify opportunities for improvement and communicate these insights to customers.
• Customize reporting formats to match client expectations and operational preferences.
4. Issue Resolution & Escalation
• Own the process of triaging and resolving customer issues, coordinating with internal teams when necessary.
• Track issues to closure and follow up with customers to confirm satisfaction.
• Maintain a log of customer concerns, escalations, and outcomes to help prevent recurring problems.
• Respond to all Voice of Customer Surveys to ensure that all issues raised are addressed appropriately.
• Identify MSO locations with high return rates and work with client management and shop staff to address appropriately.
5. Account-Level Support & Strategic Partnership
• Stay informed on each customer's business, performance targets, and evolving needs.
• Support Quarterly Business Reviews (QBRs), strategic check-ins, and other customer engagement initiatives.
• Ensure Empire is consistently perceived as a value-adding partner to our largest clients.
Required Skills/Abilities
• High school diploma or equivalent.
• Excellent account management skills
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Good collaboration, reporting and documentation skills
• Ability to function well in a high-paced environment.
• Strong analytical and problem-solving skills.
• Ability to work independently.
• Ability to work with CRM systems
• Multilingual skills desired.
• Knowledge of and interest in automobiles, including parts and functionality, is desired.
Personal/Professional Attributes
• Self-motivated.
• Confidence.
• Strong work ethic.
• Commitment.
• Proactive mindset.
Commitment to Diversity
Empire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$24k-33k yearly est. 14d ago
Warehouse Associate
Empire Auto Parts, LLC 3.6
Orlando, FL job
Job Description
Are you a dependable, team-oriented individual with a can-do attitude? We are looking for you! Our Warehouse Team Members serve as a key link between our company and our customer base of collision repair shops in the region.
The goal for each Warehouse Associate is to be a team player and be able and willing to go the extra mile.
A Day in the Life of a Warehouse Team Member with Empire Auto Parts may include:
Processing, packing, and shipping orders accurately
Organizing stocks and maintaining inventory
Inspecting products for defects and damages
Examining ingoing and outgoing deliveries
Organizing warehouse space
Receiving, unloading, and placing incoming inventory items appropriately
Checking, verifying, and filling customer invoices
Abiding by all company safety and hygiene regulations
Keeping warehouse clean and organized daily
Performing duties as assigned by supervisor
Our Ideal Warehouse Team Member Will:
Must Have cherry picker experience!!
Possess a friendly and sincere demeanor
Ability to work well in a team environment
Be able to multi-task and be detail-oriented
Have previous experience or knowledge of auto parts (forklift training and certification is a plus!)
Have a high school diploma or equivalent is a plus
Be at least 18 years old
Ways to Standout:
Must be able to engage in frequent, repeated, rapid, and/or strenuous physical activity for long periods of time
Must be able to lift up to 50 lbs. and knowledge of how to lift and carry objects safely, cautiously, and effectively
Must be able to safely operate equipment, observe safety procedures, and meet safety requirements
Staging, loading, unloading parts, and stocking, locating, and maintaining warehouse inventory
Responsibilities include pulling orders for delivery and shipment
Ability to operate a forklift, hand truck, pallet jack, and other warehouse equipment
Adequate knowledge of warehouse data system
Available Shifts: Monday - Friday 10:00 am - 7:00 pm/6:00 am - 3:00 pm
What We Offer:
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Free Company Apparel
Employee Recognition
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
$21k-32k yearly est. 24d ago
Delivery Driver
Empire Auto Parts 3.6
Orlando, FL job
We are looking for a responsible Delivery Driver to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.
Responsibilities:
Deliver a wide range of auto body parts to collision repair shops
Follow routes and time schedules
Load, unload, prepare, inspect, and operate delivery vehicle
Collects payments from customers
Able to read and navigate by map, plot routes, and follow delivery instructions
Follow DOT regulations and safety standards
Qualifications/Skills:
Great attitude and personality
Good communication skills
Valid driver's license
Proven work experience as a Delivery Driver
Ability to operate company owned vehicle in a variety of weather and traffic conditions
Good driving record/history
DOT (Preferred)
High school diploma or equivalent is a plus
Be at least 18 years old
What We Offer...
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Fun Anniversary Party
Free Company Apparel
Free Parking
Employee Recognition
Free Company Apparel
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
$30k-53k yearly est. 60d+ ago
Auto Parts Store Manager # 209
Replacement Parts, Inc. 3.9
Panama City, FL job
The Store Manager is responsible for sales and profitability of the store and directly supervises associates in a Bumper to Bumper Auto Parts retail store. Duties include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
The Store Manager also provides over-the-counter direct sales to customers, takes orders in-person and by phone, and supports the overall success of store operations through promotion of sales programs and other customer and team-related activities.
Check us out at btbautoparts.
com and apply today! Today, Replacement Parts, Inc.
and Crow Burlingame is made up of a corporate staff and several different companies, including Parts Warehouse Inc.
(PWI).
We employ more than 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint and heavy-duty parts business.
In 2019, our company celebrated 100 years of serving our communities as a privately held business with most of our employees spending the majority of their working lives as part of the "Bumper to Bumper Auto Parts" family.
Essential Duties and Responsibilities include the following.
Other duties may be assigned.
Provide exceptional customer service.
Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods, calling on and visiting customers as required by the needs of the business or assigned by your District Manager.
Responsible for generating new sales accounts by cold calling and visiting potential customers.
Grow store profits with current customers by suggesting new products and promotions.
Maintain and submit call logs as required by the District Manager.
Accurately inventory, stock, and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Assign employees to specific duties.
Hire, train, and evaluate personnel in stores, promoting, disciplining, and terminating workers when appropriate.
Ensure responsiveness to requests and compliance with company policies.
Run the store in compliance with all federal, state, and local laws and regulations.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Attend virtual and in-person meetings and training sessions.
Perform other duties as assigned.
Our Benefits (all benefits are based on eligibility and subject to change)401(k) employer matching Company Paid Vacation, Holidays, and Sick DaysMedical, Dental, and VisionCompany Paid Basic Life Insurance & Long-Term Disability Short Term DisabilityFlexible Spending AccountsAdditional Supplemental Life InsuranceAccident InsuranceHospital IndemnityEmployee Assistance ProgramEmployee Purchase DiscountsScholarship ProgramEarning Incentives and BonusesSupervisory ResponsibilitiesDirectly supervises 2-25 employees in the store.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:Job Knowledge- Competent in required job skills and knowledge.
Customer Service- Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
Teamwork - Contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives.
Performance Coaching- Sets goals and objectives; gives performance feedback.
Leadership- Inspires and motivates others to perform well.
Managing People- Provides regular performance feedback; develops subordinates' skills and encourages growth; continually works to improve supervisory skills.
Business Acumen- Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Recruitment & Staffing - Makes quality hiring decisions.
Cost Consciousness- Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue.
Organizational Support- Follows policies and procedures; supports organization's goals and values.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or ExperienceHigh school diploma or general education degree (GED); at least 2 years of auto parts experience; management experience preferred; ASE certifications preferred.
Language SkillsAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Mathematical SkillsAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Computer SkillsTo perform this job successfully, an individual should have basic computer skills including familiarity with web browsing and the Microsoft Office suite of products.
Certificates, Licenses, RegistrationsA valid driver's license with good driving record (Class E license is required for Missouri locations) Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand, walk, use hands and fingers to handle, feel, reach with hands and arms, and talk or hear.
The employee is occasionally required to sit, climb, or balance and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision and distance vision.
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock.
The employee is occasionally exposed to moving mechanical parts; high, precarious places and vibration.
The noise level in the work environment is usually moderate.
Employment at Replacement Parts, Inc.
is subject to post offer, pre-employment drug testing.
Equal Opportunity Employer.
Replacement Parts, Inc.
is a drug-free workplace.
*This is a Safety Sensitive position due to the use of heavy equipment, moving conveyors and hazardous material.
$27k-35k yearly est. 14d ago
Customer Service Agent
Empire Auto Parts, LLC 3.6
Orlando, FL job
Job Description
The Customer Service Agent is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Agent will play a crucial role in ensuring exceptional customer service and long-term satisfaction of our customers.
Supervisory Responsibilities:
· None
Duties/Responsibilities:
· Product Expertise: Develop and maintain in-depth knowledge of auto collision parts and products, including features, benefits, and installation.
· Customer Inquiries: Respond to customer questions regarding part compatibility, pricing, availability, and shipping, primarily over the phone.
· Order Processing: Efficiently process customer orders, returns, and exchanges, ensuring accuracy and customer satisfaction.
· Issue Resolution: Handle customer complaints or issues, provide timely solutions or escalate to management when necessary.
· Inventory Awareness: Stay informed about inventory levels and product updates to provide accurate information to customers.
· Collaboration with Teams: Work closely with warehouse, shipping, and other departments to ensure seamless order fulfillment.
· Feedback Collection: Collect customer feedback and suggest improvements in products, services, or processes to management.
Required Skills/Abilities:
· High school diploma or equivalent; automotive parts or collision repair training is a plus.
· Experience in customer service, preferably in the automotive or collision repair industry.
· Strong understanding of automotive parts and their applications.
· Proficiency in CRM software and order management systems.
· Excellent communication and interpersonal skills.
· Technical aptitude with automotive parts and repair processes.
· Attention to detail and accuracy in order processing.
· Strong problem-solving and negotiation skills.
· Ability to multitask and prioritize in a fast-paced environment.
Personal/Professional Attributes:
· Empathy: Understanding and sharing the feelings of customers, especially when they are facing challenges with their vehicles.
· Patience: Remaining calm and patient when dealing with frustrated or confused customers.
· Adaptability: Flexibility in handling various types of customers and adapting to changing products and industry trends.
· Stress Tolerance: Ability to maintain composure and effectiveness under pressure.
· Team Player: Working cooperatively with other team members and departments.
· Product Knowledge: Deep understanding of auto collision parts and their applications.
· Technical Skills: Proficiency in CRM systems, order processing software, and other relevant computer applications.
· Industry Awareness: Keeping up to date with trends and changes in the aftermarket auto collision parts industry.
· Organizational Skills: Effectively managing tasks and priorities to meet customer needs and business objectives.
· Professionalism: Maintaining a high level of professional conduct and representing the company positively.
· Continuous Learning: Willingness to engage in ongoing learning about new products, technologies, and customer service techniques.
FLSA Status: Non-Exempt
Empire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$22k-28k yearly est. 12d ago
Warehouse Stocking # 2007
Replacement Parts, Inc. 3.9
Marianna, FL job
The Warehouse Stocker receives merchandise staged by the receiving dock into warehouse inventory, organizes the inventory, and optimizes storage space. Stockers monitor shelf management, affix labels, and ensure accuracy of product information. They work closely with the receiving team to coordinate stock replenishment.
Check us out at btbautoparts.
com and apply today! Today, Replacement Parts, Inc.
and Crow Burlingame is made up of a corporate staff, wholesale auto parts and automotive paint store locations, and our warehouse division, Parts Warehouse Inc.
(PWI).
We employ around 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint, and heavy-duty parts business.
In 2019, our company celebrated 100 years of serving our communities as a privately held business and proud to be part of the "Bumper to Bumper Auto Parts" family.
Essential Duties and Responsibilitiesinclude the following.
Other duties may be assigned.
Adhere to and follow safety procedures i.
e.
, safe lifting.
Organize and arrange products on shelves.
Monitor shelf management and report known issues to a supervisor.
Rotate stock where necessary.
Affix labels to merchandise.
Ensure inventory accuracy and report issues to a supervisor.
Replenish shelves promptly to maintain accurate counts.
Inspect products for damage or defects.
Communicate any discrepancies in received items.
Other duties as assigned by supervisors.
Our Benefits (all benefits are based on eligibility and subject to change)401(k) employer matching Company Paid Vacation, Holidays, and Sick DaysMedical, Dental, and VisionCompany Paid Basic Life Insurance & Long Term Disability Short Term DisabilityFlexible Spending AccountsAdditional Supplemental Life InsuranceAccident InsuranceHospital IndemnityEmployee Assistance ProgramEmployee Purchase DiscountsScholarship ProgramEarning Incentives and BonusesSupervisory ResponsibilitiesThis job has no supervisory responsibilities.
CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:Job Knowledge- Competent in required job skills and knowledge; exhibits ability to learn and apply new skills.
Continuous Learning - Strives to continuously build knowledge and skills.
Customer Service- Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
Managing Customer Focus- Promotes customer focus; establishes customer service standards; monitors customer satisfaction.
Ethics- Treats people with respect; keeps commitments.
Organizational Support- Follows policies and procedures; supports organization's goals and values.
Sales Skills- Maintains customer satisfaction.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of an organization.
Mathematical SkillsAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Computer SkillsTo perform this job successfully, an individual should have basic computer knowledge including web browsing and knowledge of Microsoft Office.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand, walk, use hands and fingers to handle, feel, reach with hands and arms, and talk or hear.
The employee is occasionally required to sit, climb, or balance and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision and distance vision.
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to fumes or airborne particles and outside weather conditions.
The employee is occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock and vibration.
The noise level in the work environment is usually moderate.
Employment at Replacement Parts, Inc.
is subject to post offer, pre-employment drug testing.
Equal Opportunity Employer.
Replacement Parts, Inc.
is a drug-free workplace.
*This is a Safety Sensitive position due to the use of heavy equipment and hazardous material.
$25k-31k yearly est. 3d ago
Delivery Driver
Empire Auto Parts 3.6
Jacksonville, FL job
We are looking for responsible Delivery Drivers to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Warehouse is in zip code 32277; delivery area is Jacksonville, FL.
Responsibilities:
Deliver a wide range of auto body parts to collision repair shops
Follow routes and time schedules
Load, unload, prepare, inspect, and operate delivery vehicle
Collects payments from customers
Able to read and navigate by map, plot routes, and follow delivery instructions
Follow DOT regulations and safety standards
Qualifications/Skills:
Great attitude and personality
Good communication skills
Valid driver's license
Proven work experience as a Delivery Driver
Ability to operate company-owned vehicle in a variety of weather and traffic conditions
Good driving record/history
DOT (Preferred)
High school diploma or equivalent
Be at least 18 years old
What We Offer:
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Employee Recognition
Free Company Apparel
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
$30k-53k yearly est. 3d ago
Bilingual Customer Service Agent
Empire Auto Parts 3.6
Orlando, FL job
The Bilingual Customer Service Agent is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Agent will play a crucial role in ensuring exceptional customer service and long-term satisfaction of our customers.
Responsibilities:
Product Expertise: Develop and maintain in-depth knowledge of auto collision parts and products, including features, benefits, and installation.
Customer Inquiries: Respond to customer questions regarding part compatibility, pricing, availability, and shipping, primarily over the phone.
Order Processing: Efficiently process customer orders, returns, and exchanges, ensuring accuracy and customer satisfaction.
Issue Resolution: Handle customer complaints or issues, providing timely solutions or escalating to management when necessary.
Inventory Awareness: Stay informed about inventory levels and product updates to provide accurate information to customers.
Collaboration with Teams: Work closely with warehouse, shipping, dispatch, and other departments to ensure seamless order fulfillment.
Feedback Collection: Collect customer feedback and suggest improvements in products, services, or processes to management
Qualifications/Skills:
High school diploma or equivalent; automotive parts or collision repair training is a plus.
Experience in customer service, preferably in the automotive or collision repair industry.
Strong understanding of automotive parts and their applications.
Proficiency in CRM software and order management systems.
Excellent communication and interpersonal skills.
Technical aptitude with automotive parts and repair processes.
Attention to detail and accuracy in order processing.
Strong problem-solving and negotiation skills.
Ability to multitask and prioritize in a fast-paced environment.
Bilingual preferred
What We Offer:
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Free Company Apparel
Employee Recognition
Free Parking
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
$26k-35k yearly est. 10d ago
Warehouse Associate
Empire Auto Parts 3.6
Orlando, FL job
Are you a dependable, team-oriented individual with a can-do attitude? We are looking for you! Our Warehouse Team Members serve as a key link between our company and our customer base of collision repair shops in the region.
The goal for each Warehouse Associate is to be a team player and be able and willing to go the extra mile.
A Day in the Life of a Warehouse Team Member with Empire Auto Parts may include:
Processing, packing, and shipping orders accurately
Organizing stocks and maintaining inventory
Inspecting products for defects and damages
Examining ingoing and outgoing deliveries
Organizing warehouse space
Receiving, unloading, and placing incoming inventory items appropriately
Checking, verifying, and filling customer invoices
Abiding by all company safety and hygiene regulations
Keeping warehouse clean and organized daily
Performing duties as assigned by supervisor
Our Ideal Warehouse Team Member Will:
Must Have cherry picker experience!!
Possess a friendly and sincere demeanor
Ability to work well in a team environment
Be able to multi-task and be detail-oriented
Have previous experience or knowledge of auto parts (forklift training and certification is a plus!)
Have a high school diploma or equivalent is a plus
Be at least 18 years old
Ways to Standout:
Must be able to engage in frequent, repeated, rapid, and/or strenuous physical activity for long periods of time
Must be able to lift up to 50 lbs. and knowledge of how to lift and carry objects safely, cautiously, and effectively
Must be able to safely operate equipment, observe safety procedures, and meet safety requirements
Staging, loading, unloading parts, and stocking, locating, and maintaining warehouse inventory
Responsibilities include pulling orders for delivery and shipment
Ability to operate a forklift, hand truck, pallet jack, and other warehouse equipment
Adequate knowledge of warehouse data system
Available Shifts: Monday - Friday 10:00 am - 7:00 pm/6:00 am - 3:00 pm
What We Offer:
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Free Company Apparel
Employee Recognition
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
$21k-32k yearly est. 60d+ ago
Delivery Driver
Empire Auto Parts, LLC 3.6
Jacksonville, FL job
Job Description
We are looking for responsible Delivery Drivers to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Warehouse is in zip code 32277; delivery area is Jacksonville, FL.
Responsibilities:
Deliver a wide range of auto body parts to collision repair shops
Follow routes and time schedules
Load, unload, prepare, inspect, and operate delivery vehicle
Collects payments from customers
Able to read and navigate by map, plot routes, and follow delivery instructions
Follow DOT regulations and safety standards
Qualifications/Skills:
Great attitude and personality
Good communication skills
Valid driver's license
Proven work experience as a Delivery Driver
Ability to operate company-owned vehicle in a variety of weather and traffic conditions
Good driving record/history
DOT (Preferred)
High school diploma or equivalent
Be at least 18 years old
What We Offer:
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Employee Recognition
Free Company Apparel
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
$30k-53k yearly est. 5d ago
Customer Service Agent
Empire Auto Parts 3.6
Orlando, FL job
The Customer Service Agent is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Agent will play a crucial role in ensuring exceptional customer service and long-term satisfaction of our customers.
Supervisory Responsibilities:
· None
Duties/Responsibilities:
· Product Expertise: Develop and maintain in-depth knowledge of auto collision parts and products, including features, benefits, and installation.
· Customer Inquiries: Respond to customer questions regarding part compatibility, pricing, availability, and shipping, primarily over the phone.
· Order Processing: Efficiently process customer orders, returns, and exchanges, ensuring accuracy and customer satisfaction.
· Issue Resolution: Handle customer complaints or issues, provide timely solutions or escalate to management when necessary.
· Inventory Awareness: Stay informed about inventory levels and product updates to provide accurate information to customers.
· Collaboration with Teams: Work closely with warehouse, shipping, and other departments to ensure seamless order fulfillment.
· Feedback Collection: Collect customer feedback and suggest improvements in products, services, or processes to management.
Required Skills/Abilities:
· High school diploma or equivalent; automotive parts or collision repair training is a plus.
· Experience in customer service, preferably in the automotive or collision repair industry.
· Strong understanding of automotive parts and their applications.
· Proficiency in CRM software and order management systems.
· Excellent communication and interpersonal skills.
· Technical aptitude with automotive parts and repair processes.
· Attention to detail and accuracy in order processing.
· Strong problem-solving and negotiation skills.
· Ability to multitask and prioritize in a fast-paced environment.
Personal/Professional Attributes:
· Empathy: Understanding and sharing the feelings of customers, especially when they are facing challenges with their vehicles.
· Patience: Remaining calm and patient when dealing with frustrated or confused customers.
· Adaptability: Flexibility in handling various types of customers and adapting to changing products and industry trends.
· Stress Tolerance: Ability to maintain composure and effectiveness under pressure.
· Team Player: Working cooperatively with other team members and departments.
· Product Knowledge: Deep understanding of auto collision parts and their applications.
· Technical Skills: Proficiency in CRM systems, order processing software, and other relevant computer applications.
· Industry Awareness: Keeping up to date with trends and changes in the aftermarket auto collision parts industry.
· Organizational Skills: Effectively managing tasks and priorities to meet customer needs and business objectives.
· Professionalism: Maintaining a high level of professional conduct and representing the company positively.
· Continuous Learning: Willingness to engage in ongoing learning about new products, technologies, and customer service techniques.
FLSA Status: Non-Exempt
Empire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$22k-28k yearly est. 12d ago
Delivery Driver
Empire Auto Parts 3.6
West Palm Beach, FL job
We are looking for a responsible Delivery Driver to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.
Responsibilities:
Deliver a wide range of auto body parts to collision repair shops.
Follow routes and time schedules.
Load, unload, prepare, inspect, and operate delivery vehicle.
Collects payments from customers.
Able to read and navigate by map, plot routes, and follow delivery instructions.
Follow DOT regulations and safety standards
Qualifications/Skills:
Great attitude and personality
Good communication skills
Valid driver's license
Proven work experience as a Delivery Driver
Ability to operate company owned vehicle in a variety of weather and traffic conditions
Good driving record/history
DOT (Preferred)
High school diploma or equivalent is a plus
Be at least 18 years old
What We Offer...
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Free Company Apparel
Employee Recognition
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
$29k-52k yearly est. 60d+ ago
Delivery Driver
Empire Auto Parts, LLC 3.6
West Palm Beach, FL job
Job Description
We are looking for a responsible Delivery Driver to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.
Responsibilities:
Deliver a wide range of auto body parts to collision repair shops.
Follow routes and time schedules.
Load, unload, prepare, inspect, and operate delivery vehicle.
Collects payments from customers.
Able to read and navigate by map, plot routes, and follow delivery instructions.
Follow DOT regulations and safety standards
Qualifications/Skills:
Great attitude and personality
Good communication skills
Valid driver's license
Proven work experience as a Delivery Driver
Ability to operate company owned vehicle in a variety of weather and traffic conditions
Good driving record/history
DOT (Preferred)
High school diploma or equivalent is a plus
Be at least 18 years old
What We Offer...
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Free Company Apparel
Employee Recognition
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************
$29k-52k yearly est. 11d ago
Delivery Driver
Empire Auto Parts 3.6
Opa-locka, FL job
We are looking for a responsible Delivery Driver to distribute auto body parts promptly to our customers. Our Delivery Drivers represents our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.
Responsibilities:
Deliver a wide range of auto body parts to collision repair shops
Follow routes and time schedules
Load, unload, prepare, inspect, and operate delivery vehicle
Collects payments from customers
Able to read and navigate by map, plot routes, and follow delivery instructions
Follow DOT regulations and safety standards
Qualifications/Skills:
Great attitude and personality
Good communication skills
Valid driver's license
Proven work experience as a Delivery Driver
Ability to operate company owned vehicle in a variety of weather and traffic conditions
Good driving record/history
DOT (Preferred)
High school diploma or equivalent is a plus
Be at least 18 years old
What We Offer...
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Fun Anniversary Party
Free Company Apparel
Free Parking
Employee Recognition
Free Company Apparel
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: ****************************************************************************************************************