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Become A General Sales Associate

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Working As A General Sales Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $83,158

    Average Salary

Example Of What A General Sales Associate does

  • Provided excellent customer service to patrons and honed good communication skills.
  • Help brings safety awareness in the workplace
  • Handled telephone calls quickly and efficiently.
  • Mass Mailing, Adobe Illustrator, CS3 Data Entry, Filing Securing clients from DOE, DOD, etc.
  • Acquire beginner product knowledge in adjacent departments.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Produced Honda plastic injection parts.
  • Aided in the delivery process.
  • Certified in electric pallet jack and pacer.
  • Inventory control,picking, pullling, packing, and sorting
  • Maintain and exceeding sales goals.
  • Cashier Toy Department Lead Loss Prevention Associate
  • Create new Windows Profile to fix Windows Vista and 7 permissioning issue.
  • Receive, open, unpack and issue sales floor merchandise.
  • Place special orders through online system.
  • Receive and stock new merchandise.
  • resigned for more hours at Story Book Daycare, higher wage Maintain customer satisfaction Train new employees Manage jewelry department
  • Train new associates on how to open credit accounts and to communicate professionally and effectively with commercial customers.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Worked a cash register Bagged purchased merchandise Stocked merchandise Gained customer service skills performed closing duties (cleaning)

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How To Become A General Sales Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.


Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.


Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.


Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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General Sales Associate jobs

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Top Skills for A General Sales Associate


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Top General Sales Associate Skills

  1. New Merchandise
  2. Product Knowledge
  3. Sales Floor
You can check out examples of real life uses of top skills on resumes here:
  • Provide price tags on new merchandise.
  • Provided consultation of network and system configurations through comprehensive product knowledge and customer service.
  • Stocked/merchandised sales floor quickly and accurately.
  • Ensured that products were packed and shipped in accordance with packaging guidelines, safety, and quality standards.
  • Serve as General Sales team member responsible for assisting customers throughout the store.

Top General Sales Associate Employers

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