General Sales Associate Skills For Your Resume And Career

Research Summary. Below we've compiled a list of the most important skills for a general sales associate. We ranked the top skills based on the percentage of general sales associate resumes they appeared on. For example, 15.2% of general sales associate resumes contained pos as a skill. Let's find out what skills a general sales associate actually needs in order to be successful in the workplace.

The most common hard skill for a general sales associate is pos. 15.2% general sales associates have this skill on their resume.
The second most common hard skill for a general sales associate is work ethic appearing on 14.1% of resumes. The third most common is food preparation on 11.2% of resumes.
Three common soft skills for a general sales associate are interpersonal skills, selling skills and customer-service skills.

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Below we've compiled a list of the most important skills for a general sales associate. We ranked the top skills based on the percentage of general sales associate resumes they appeared on. For example, 15.2% of general sales associate resumes contained pos as a skill. Let's find out what skills a general sales associate actually needs in order to be successful in the workplace.

15 Essential General Sales Associate Skills For Your Resume And Career

1. POS

Here's how pos is used on general sales associate resumes:

Mastered POS computer system for automated order taking Maintained high standards of customer service during high-volume, fast-paced operations.
Serviced retail customers by processing purchase orders/request and deliveries; displaying specific POS materials for advertisement and product announcement.
Processed customer and store orders throughout departments using inventory ordering software and POS transaction systems.
Utilized POS system Generated nightly inventory Created outfits based on current trends for display
Maintained inventory and assisted owner operator in POS install and report capabilities.

2. Work Ethic

Here's how work ethic is used on general sales associate resumes:

Demonstrated a strong work ethic, and the ability to quickly learn new tasks.

3. Food Preparation

Here's how food preparation is used on general sales associate resumes:

Cashiered, food preparation, activity guide, cleaned and sales for parties of over 500+ at times.
Job duties include: closing responsibilities, food preparation, customer service, and team training.
Assisted with food preparation according to order slips and verbal instructions.
Assisted with cleaning, clearing tables and food preparation.
Cashier/Welcomed customers Delivered food to customers Dish washer Food preparations

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4. PowerPoint

Here's how powerpoint is used on general sales associate resumes:

Authored and developed training documentation such as participant materials, quick reference guides and PowerPoint presentation materials to use in stores.
Project was followed by a report summarizing results, and ending with PowerPoint presentations and recommendations on asset allocation.
Conducted cold calls; contacted executive level decision makers; developed PowerPoint presentations; and gave demonstrations.
Prepared marketing material using PowerPoint software to help illustrate financial services being offered to clients.
Organized a competitor analysis using SWOT and compiled into a PowerPoint presentation.

5. Customer Service

Here's how customer service is used on general sales associate resumes:

Gained experience in warehouse environment such as inventory management and logistics while providing customer service and product expertise.
Worked with key personnel in developing policies and procedures insuring effective management of customer service process.
Developed and maintained weekly procedures to ensure excellence in customer service and store accessibility.
General sales responsibilities included custom product fittings, product recommendations, and customer service.
Provided consultation of network and system configurations through comprehensive product knowledge and customer service.

6. Lead Generation

Here's how lead generation is used on general sales associate resumes:

Collaborated with Assistant Manager to define lead generation activities.
Managed All Aspects of the Sales Cycle from Lead Generation to the Close of the Sale.
Lead Generation/Appointment Setting(Infor/Fransys CRM Software Program)Inbound/Outbound SalesCollect information from Prospects for Janitorial Cleaning Services

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7. Inventory Management

Here's how inventory management is used on general sales associate resumes:

Worked with suppliers and international buyers on inventory management and price changes in merchandise.
Involved with writing and responding emails, cold calling clients, and drafting new project proposals Head of inventory management.
Redesigned inventory management system increasing efficiency.
Managed retail branch logistics including inventory management (ordering product, shipping/receiving, order fulfillment), and coordinating/documenting product repairs.
Demonstrated capacity in collaborating with management teams on sales planning, product placement, inventory management, and merchandise replenishment functions.

8. Pallet Jack

Here's how pallet jack is used on general sales associate resumes:

Operated power lift truck, floor sweepers, pallet jacks, forklifts safely with a 0% incident rate.
Take inventory and use pallet jack to place back stock pallets in proper locations.
Utilized a pallet jack frequently, to transport pallets of assorted food.
Use of a Pallet Jack Multiple Times a day.
Operate equipment such as pallet jacks and forklift.

9. Sales Floor

Here's how sales floor is used on general sales associate resumes:

Stocked/merchandised sales floor quickly and accurately.
Maintained sales floor appearance by assisting customers in finding exactly what they need, and organizing all displays.
Greeted and provided outstanding service on the sales floor and with telephone customers by engaging in selling activities.
Merchandised new shipments on sales floor for new lines in accordance with Babies R Us standards.
Assist customers with their shopping experience while maintaining an attractive sales floor.

General Sales Associate Jobs

10. Customer Relationships

Here's how customer relationships is used on general sales associate resumes:

Marble FallsGreeted customers and ascertained customers' needs.Developed positive customer relationships through friendly greetings and excellent service.
Interacted with customers in a professional manner while establishing customer relationships.

11. Credit Card

Here's how credit card is used on general sales associate resumes:

Prepared sales contracts and accept payment through cash, check and credit card.
Participate in company initiatives (Credit Cards, Warranty Sales, Scorecards).
Offer and explain benefits of credit card services.
Welcome and maintain customer satisfaction, cashier, promote store credit card, conduct inventory, unbox and stage merchandise.
Target Corporation - Belleville, IL Operated a cash register for cash, check, and credit card transactions.

12. General Merchandise

Here's how general merchandise is used on general sales associate resumes:

Closed) Assisted customers in locating general merchandise within toys, sporting goods, and house wares.
Sorted incoming general merchandise and pharmaceutical goods by destination.
Unload general merchandise truck within 2 hours depending on the size of the trucks.
Unload General Merchandise trucks and separate freight onto different pallets according to each department.
Stocked shelves, sorted general merchandise to be stocked afterwards, etc.

13. Inventory Control

Here's how inventory control is used on general sales associate resumes:

Assisted Inventory Control department with cycle counting products located within warehouse.
Recognized for being thorough in inventory control and upkeep of all departments.
Cash management, costing/pricing, inventory control, maintained client relations.
Managed inventory control analysis and assisted in maintaining merchandise inventory Assisted customers and operate registers and cash handling
open and close cash registers and audit, inventory control, scheduling.

14. General Sales

Here's how general sales is used on general sales associate resumes:

General sales, accessorizing, clean up and general retail duties were my daily tasks.
Serve as General Sales team member responsible for assisting customers throughout the store.
General Sales Associate- Responsible for a balanced cash drawer closing of shifts.
Handled customer requests, inquiries, and general sales related matters.
Maintain a neat and presentable look of the General Sales Department

15. Product Knowledge

Here's how product knowledge is used on general sales associate resumes:

Demonstrated product knowledge by recommending products to customers.
Develop and maintain product knowledge to assist customers with the selection and sale of merchandise as well as received product training.
Maintained product knowledge and participated in continued sales, vendor and product training on current and upcoming products.
Greet and assist customers with company and product knowledge, cashier, and promote sales throughout the store.
Used product knowledge to help customers to the best of my abilities.

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The eight most common skills based on General Sales Associate resumes in 2023.

POS, 15.2%

Work Ethic, 14.1%

Food Preparation, 11.2%

PowerPoint, 9.7%

Customer Service, 9.5%

Lead Generation, 8.8%

Inventory Management, 5.3%

Other Skills, 26.2%

skills are in demand

Jobs With Trending Skills

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List Of Skills To Add To Your General Sales Associate Resume

According to recent trends, the most relevant general sales associate Resume Keywords for your resume are:

POS

Work Ethic

Food Preparation

PowerPoint

Customer Service

Lead Generation

Inventory Management

Pallet Jack

Sales Floor

Customer Relationships

Credit Card

General Merchandise

Inventory Control

General Sales

Product Knowledge

Customer Complaints

Front End

Assembly Line

Retail Sales

Honda

Sales Associates

Customer Orders

Stock Shelves

General Maintenance

Loss Prevention

Merchandise Displays

Groceries

Logistics

Customer Inquiries

Sales Transactions

Unload Trucks

Depot

Real Examples Of General Sales Associate Resumes That Use These Skills

Build a professional general sales associate resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your general sales associate resume.


Arthur Hughes General Sales Associate Contact Information Forest Park, GA (650) 555-9132 ahughes@example.com Skills Sales Transactions Pallet Jack Food Preparation Footwear Department Sales Goals Customer Service New Merchandise Communication Clean Store Sales Floor Employment History General Sales Associate 2020 - Present J. C. Penney Forest Park, GA Answer questions about merchandise and maintain knowledge of all current promotions. Used scanners, reports and sales ads to change signage throughout entire sales floor. Assist in restocking and recovery of merchandise on the sales floor. Sales Floor Associate 2018 - 2020 Walmart Orlando, FL Stock new or transferred merchandise on the sales floor to attract customers and promote sales. Cash out customers Provide customer service Push carriages Load heavy purchases into customers' cars Maintain positive attitude in a team environment Provided excellent customer service through product knowledge and answering questions. Pushed and stocked product from all store departments Provided customer support as well as product knowledge on various departments. Sales Floor Associate 2017 - 2018 Walmart Orlando, FL Utilized communication in assisting a broad range of customers. Ensured sales floor was properly recovered and replenished each day to maximize sales. Restock shelves Assist customers with questions or directions Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture. Education High School Diploma 2017 - 2017


Gloria Sullivan General Sales Associate Contact Info Milwaukee, WI (910) 555-3783 gsullivan@example.com Skills Customer RelationshipsGeneral SalesStock ShelvesCompany PoliciesRecreational ActivitiesLifeguardFootwear DepartmentSales TransactionsStock ItemsLoss Prevention Employment History General Sales Associate 2020 - Present Walmart Milwaukee, WI Provided fast, friendly customer service. Zone and restock shelves on sales floor. Stock shelves Educated customers about electronic products Conducted legal tender transactions with customers Obtained and demonstrated knowledge and value of jewelry department merchandise. Senior Sales Associate 2019 - 2020 YMCA of Greater Indianapolis Indianapolis, IN Increase sales in assigned area through good customer relations and product knowledge. Used established systems to process price changes on the sales floor and in the stockroom. Scheduled meetings and trainings for new product and business development; new account interviewing, recruiting. Lifeguard/Swim Instructor 2018 - 2019 YMCA of Greater Indianapolis Indianapolis, IN Participated in the supervision of lifeguard and other pool personnel. Managed on-site team of 5 lifeguards providing first aid, water safety and maintenance. Utilized first aid and CPR and other emergency management services as needed. Ensured first-rate lifeguard performance during pool hours, providing maximum safety and customer satisfaction. Water Safety Instructor and Lifeguard for the college Responsible for pool maintenance (cleaning and chemical balance). Demonstrated customer service and build relationships with members. Education High School Diploma 2018 - 2018


Gloria Sullivan General Sales Associate Milwaukee, WI (910) 555-3783 gsullivan@example.com Experience General Sales Associate2020 - Present Walmart•Milwaukee, WI Provided fast, friendly customer service. Zone and restock shelves on sales floor. Stock shelves Educated customers about electronic products Conducted legal tender transactions with customers Obtained and demonstrated knowledge and value of jewelry department merchandise. Senior Sales Associate2019 - 2020 YMCA of Greater Indianapolis•Indianapolis, IN Increase sales in assigned area through good customer relations and product knowledge. Used established systems to process price changes on the sales floor and in the stockroom. Scheduled meetings and trainings for new product and business development; new account interviewing, recruiting. Lifeguard/Swim Instructor2018 - 2019 YMCA of Greater Indianapolis•Indianapolis, IN Participated in the supervision of lifeguard and other pool personnel. Managed on-site team of 5 lifeguards providing first aid, water safety and maintenance. Utilized first aid and CPR and other emergency management services as needed. Ensured first-rate lifeguard performance during pool hours, providing maximum safety and customer satisfaction. Water Safety Instructor and Lifeguard for the college Responsible for pool maintenance (cleaning and chemical balance). Demonstrated customer service and build relationships with members. Skills Customer RelationshipsGeneral SalesStock ShelvesCompany PoliciesRecreational ActivitiesLifeguardFootwear DepartmentSales TransactionsStock ItemsLoss Prevention Education High School Diploma 2018 - 2018

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Online Courses For General Sales Associates

One of the best ways to acquire the skills needed to be a general sales associate is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since general sales associates benefit from having skills like pos, work ethic, and food preparation, we found courses that will help you improve these skills.

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