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General Service Manager Entry Level jobs

- 1317 Jobs
  • KFC General Manager

    JRN 4.0company rating

    Big Stone Gap, VA

    At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters.
    $47k-93k yearly est. 4d ago
  • KFC General Manager

    KFC 4.2company rating

    Wytheville, VA

    At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Information This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters.
    $26k-34k yearly est. 6d ago
  • Operations Manager

    Ceo Inc. 3.7company rating

    Blacksburg, VA

    Operations Manager The Operations/Maintenance Manager is responsible for overseeing the daily manufacturing production operations and maintenance activities at a plant. This role ensures that production processes run smoothly, equipment is maintained in optimal working condition, and operational efficiency is maximized. The manager will lead teams across production and maintenance, troubleshoot operational challenges, and implement strategies for continuous improvement. Ensuring compliance with safety and quality standards, this position plays a critical role in achieving plant production targets while minimizing downtime. Essential Duties and Responsibilities: • Manage Production Operations: Oversee daily manufacturing operations to ensure production targets are met in terms of quality, volume, and timelines. Collaborate with production supervisors to optimize workflows, allocate resources effectively, and ensure efficient use of machinery and labor. • Maintenance Leadership: Lead the maintenance team in planning and performing preventive and corrective maintenance. Ensure all equipment is in good working condition to avoid production delays or shutdowns. • Operational Efficiency: Analyze and optimize production processes, identifying opportunities to increase efficiency, reduce waste, and minimize downtime. Collaborate with cross-functional teams to enhance production quality and throughput. • Safety and Compliance: Ensure that both production and maintenance operations adhere to all safety regulations and environmental standards. Lead safety initiatives and drive compliance with OSHA and industry regulations. • Budget and Cost Management: Develop and manage budgets for both production and maintenance, including capital expenditures, labor, and parts. Identify cost-saving initiatives that align with production and maintenance goals. • Team Leadership: Supervise, train, and develop production and maintenance teams. Foster a culture of collaboration between operations and maintenance to ensure smooth plant operations. • Troubleshooting and Problem Solving: Provide hands-on leadership in resolving production bottlenecks and equipment failures. Collaborate with engineering and quality teams to implement long-term solutions for recurring issues. • Vendor and Contractor Coordination: Partner with procurement team(s) to manage relationships with external service providers for maintenance and production needs, ensuring timely support for both operations. • Continuous Improvement: Collaborate with Operations Excellence team(s) to identify opportunities for operational improvements in both production and maintenance. Leverage Lean Manufacturing, Six Sigma, and other methodologies to drive continuous improvement in production efficiency and equipment reliability. • Project Management: Lead projects related to production upgrades, new equipment installation, and plant expansion. Ensure that project timelines, budgets, and quality standards are met. • Reporting and Documentation: Maintain detailed records of production metrics, downtime, maintenance activities, and key performance indicators (KPIs). Report regularly to senior management on operational and maintenance performance. Qualifications: • Education: Bachelor's degree in Industrial Engineering, Mechanical Engineering, Operations Management, or a related field. Equivalent experience will be considered. • Experience: o 7+ years of experience in operations management and maintenance within a manufacturing environment. o Proven leadership in managing both production teams and maintenance teams, with a focus on optimizing production and minimizing downtime. •Technical Skills: o Strong understanding of production operations, equipment maintenance, and plant systems. o Proficiency in Computerized Maintenance Management Systems (CMMS) and Enterprise Resource Planning (ERP) systems. o Experience with continuous improvement tools like Lean Manufacturing, Six Sigma, or similar methodologies. • Leadership Skills: o Demonstrated ability to lead cross-functional teams, particularly in production and maintenance. o Strong communication skills with the ability to engage and motivate teams at all levels. • Problem-Solving: Proven track record in resolving complex production and maintenance challenges. Strong analytical abilities to identify inefficiencies and implement corrective actions. • Certifications: Certifications such as Lean Six Sigma, CMRP (Certified Maintenance & Reliability Professional), or PMP (Project Management Professional) are a plus. • Other: Flexibility to manage a dynamic, fast-paced production environment with the ability to work outside standard hours when necessary. Working Conditions: This position operates within a manufacturing plant and office environment. The role involves interactions with employees, managers, and external stakeholders.
    $67k-114k yearly est. 15d ago
  • Assistant Manager

    Sam's Xpress Car Wash

    Brandermill, VA

    We are currently seeking a motivated individual to join our team at one of many locations as an Assistant Manager. This position will assist the Site Manager in the operation and leadership of our car washes in the most efficient and effective manner to be productive and profitable. This position will be a strong team lead and provide high quality customer service to car wash customers and the employee. The Assistant Manager is accountable for overall performance of the team during assigned shift. The Assistant Manager will possess a strong focus on customer service, car quality and continuous improvement and will help ensure Sam's Xpress Car Wash makes our mark as the new benchmark for dynamic and friendly service. Essential Duties and Responsibilities Foster a positive work environment that reassures open and honest dialogue, feedback and innovation Motivate car wash team to achieve their best performance through continuous coaching and development Communicate both verbally and in writing with all levels of employees Maintain accurate records and documentation as required Ensure adherence and compliance with all established policies, procedures and processes Responsible for ensuring a professional appearance and attitude at all times Accountable for managing the team through opening, closing and ongoing maintenance of the facility during assigned shift; this includes cash control procedures as part of the point of sale Promote sales, manage expenses and maximize profitability Accountable for overall performance of the team during assigned shift Establish, demonstrate and recognize exceptional customer service to ensure customer satisfaction Provide associates the tools necessary to ensure exceptional customer experiences and interactions Serve as the first point of customer escalation for service-related issues, and works to reconcile customer complaints on assigned shift. Document all complaints and communicate with the Manager Provide positive resolutions to challenges and/or concerns from customers Maintain a neat, clean and organized overall site appearance at each location Other duties as assigned by the location Site Manager Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications High school diploma or equivalent Leadership ability to motivate with a positive, and fun attitude Ability to be calm and think clearly in a fast paced ever changing environment Attention to detail with initiative, and little need for direction and multitask effectively Conduct yourself in a consistently positive manner and be a great team player Professionalism, honesty and ethical standards in all situations Experience with Microsoft Office Suite Must maintain reliable transportation Must be able to multitask and use time management skills effectively to complete specific tasks Must be able to effectively communicate with staff and customers Willingness to submit and ability to pass all pre-employment testing Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to stand for long periods of time in all the outside weather elements, including very cold and hot weather Frequently required to use hand to finger motions and reach with arms and hands, standing for the majority of the time Regularly required to lift and/or move items up to 20 pounds without assistance, occasionally required to lift and move items 25-50 pounds with assistance Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position will work at a job site location and be exposed to the weather elements at all times. Hours of work include, but are not limited to, the hours of operation. Current hours of operation are 7 days a week, 7:30AM-9:00PM, closing only on Christmas; however, hours will be necessary prior to opening and closing to ensure duties are complete Evenings and weekends hours are required. Must be flexible and able to work weekends and work 10-12 hour day Benefits Competitive salary Opportunities for professional growth 401(K) with employer match for all employees Employee referral bonus Specialized training and development A career with Sam's Xpress is both fun and rewarding. We are dedicated not only to our guests but also our employees. We offer excellent training and develop for our employees. Medical, Dental and Vision Insurance for full-time employees Company sponsored Group Term Life Insurance for all full-time employees FURTHER INFORMATION The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. PI3dd436af16d0-26***********6
    $33k-62k yearly est. Easy Apply 9d ago
  • Assistant Center Manager - Now Hiring

    Valvoline Instant Oil Change 4.2company rating

    Ashburn, VA

    What You'll Do: As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil Change's (VIOC) service experience from all other providers. In addition to working on cars and taking care of our guests, you will advise, train, and supervise hourly employees. At VIOC, it all starts with our people. That's why we foster a welcoming workplace for all team members and encourage those from a wide variety of diverse backgrounds and experiences to apply. The perks and benefits we'll provide: Competitive weekly pay - $21.50/Hour Paid on-the-job training - No previous automotive experience is required Flexible work schedule: No late evenings or holidays Paid time off (PTO), and holiday pay Company provided uniforms and tools Tuition and certification assistance and access to a FREE online university Medical and prescription drug coverage - with Health Savings Account contributions Dental, vision, and 401(k) retirement savings plans - 100% match up to 5% We promote from within - a commitment we are passionate about Back-up Child and Elder Care 50% discount on VIOC automotive services *Terms and conditions apply, and benefits may differ depending on location. How you'll make a difference: Perform oil changes and additional car maintenance services Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center Deliver a positive first impression to each guest with a warm and friendly greeting Build trust and win repeat, loyal customers Support the SCM with inventory, labor management, and financial performance of the service center Mentor, lead, and train the team to optimize their development Help maintain a clean, well-organized service center and facilitate a safe and secure working environment Become familiar with Environmental, Health & Safety compliance and other policies and procedures What you'll need to succeed: Six months of supervisory experience required, preferably in a retail environment Knowledge of cash handling, facility, and safety control policies and practices Ability to occasionally lift up to 50 pounds Be able to stand for extended periods of time and climb stairs Comfortable working in a non-climate-controlled environment Have full mobility and can twist, stoop, and bend High school diploma or equivalent English fluency in reading, writing, and speaking How you'll advance in your career: At VIOC, your roadmap to career advancement is limitless! Click here to learn more and to hear from some of our 'Vamily' members. With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ***************** to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $21.5 hourly 22d ago
  • Dunkin Donuts Assistant Manager

    Dunkin' Donuts 4.1company rating

    Abingdon, VA

    Join Our Team as an Assistant Manager at Dunkin' Donuts! Are you ready to take the next step in your management career in a fast-paced, customer-focused environment? Dunkin' Donuts is seeking an Assistant Manager who is passionate about leading a team to deliver exceptional guest experiences and drive profitable sales. This role is a fantastic opportunity to develop your leadership skills in a fun and dynamic setting. Why You'll Love This Role: Leadership Development: Grow as a leader by coaching and inspiring a team dedicated to excellence. Make an Impact: Play a crucial role in recruiting and training new team members, shaping the future of our restaurant. Guest Satisfaction: Be a role model for exceptional guest service, ensuring every customer leaves with a smile. Drive Success: Collaborate with the Restaurant Manager to implement strategies that enhance guest experiences and drive sales. Career Growth: Develop skills in operations management, financial analysis, and team development, preparing you for future leadership roles. Weekly Pay: Enjoy the convenience and security of receiving your salary every week. Paid Time Off: Benefit from well-deserved breaks to relax and recharge. 401(k) with 6% Match: Invest in your future with our attractive 401(k) plan. Pay Rate: $15.50/Hr. Responsibilities Team Building: Foster a collaborative environment, providing coaching, feedback, and resolving employee concerns effectively. Talent Development: Assist in recruiting and training, ensuring the team is skilled, confident, and ready to deliver top-notch service. Quality Assurance: Uphold and exceed Brand standards, ensuring a consistently high-quality guest experience. Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards. Financial Management: Oversee sales initiatives, labor, and food costs, contributing to the restaurant's profitability. Action Planning: Work closely with the Restaurant Manager to develop and implement action plans for continuous improvement. Other duties as assigned Qualifications Clear verbal and written communication skills (English). Experience in restaurant, retail, or a supervisory role. At least 21 years of age with a high school diploma (or equivalent). Valid driver's license and access to a vehicle with insurance. Ability to pass a background check and drug test. Flexibility to work various shifts as needed. If you're excited about the opportunity to lead and develop a fantastic team, deliver great guest experiences, and drive sales, then we'd love to hear from you. Apply today to become an Assistant Manager at Dunkin' Donuts and take a significant step in your management career! This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Equal Opportunity Employer GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision. This Organization Participates in E-Verify ****************************************************************************************************** RequiredPreferredJob Industries Retail
    $15.5 hourly 60d+ ago
  • Division Manager

    Recruiting Heroes

    Ashburn, VA

    Role: Division Manager On-Site: Ashburn, Virginia Salary: $130,000 - $180,000 We are seeking a full-time, experienced Division Manager, Onsite Services to join our client's high-performance team and be a part of our journey to shape the future of the U.S. data center community by delivering resilient and sustainable solutions that make a difference. The Division Manager, Onsite Services will be responsible for identifying and pursuing new business opportunities and securing service contracts, building strategic partnerships, managing all Service teams, and driving profitable revenue growth within the data center systems (DCIS) products sector. This role requires a deep understanding of the industry, strong relationship-building skills, technical expertise in both mechanical and electrical engineering, experience in managing in-house and in-field inventory and service teams, creating and managing division budgets, and a proven track record in business development. The successful candidate will play a key role in expanding our market presence, developing innovative sales strategies, and ensuring the successful execution of business initiatives, locally and nationally. KEY RESPONSIBILITIES · Division and team management, ensuring on-time delivery of all fuel and on-site services · Market assessment and analyses fingers on the pulse of current and upcoming developments and trends · Business plan design and execution short-, mid-, and long-term outline of deliverables · Client and partner cultivation, development, and management ensuring longevity and appreciation · Generation of profitable revenue meeting gross revenue and gross margin minimums · Budget generation and management creating and monitoring division P&L · KPI generation and reporting tracking key factors to keep management informed and team intentionally engaged · Future national market development (vetting, budgeting, hiring, and management) KEY TEAM JOB TASKS · Develop and manage an organization with teams of Service Technicians and Engineers in support of our growing client base, both in-office and on-site, guiding them toward delivery excellence and client retention. · Create and manage division budgets for staff, equipment, service offerings, inventory, and related. · Create and execute a business plan for satellite offices in select markets across the U.S. · Work with the Executive Management team and the Director, Marketing & Communications to identify potential customers and market segments, competitor activities, and emerging trends within the fuel services and data center industries and meet the firms long-term business objectives. · Build and maintain strong relationships with key stakeholders and partners, including fuel distributors, enclosure and generator manufacturers, engineering firms, packagers, general contractors, and data center operators and owners. · Identify, pursue, and close new business opportunities for the servicing of all fuel systems-related products. · Lead negotiations for major contracts and agreements, ensuring favorable terms and conditions for the company. · Work closely with the marketing team to develop targeted marketing campaigns and promotional activities to support business development efforts. · Represent the company at industry events, conferences, and trade shows to promote brand awareness and generate leads. · Monitor sales and delivery performance against targets and KPIs, identifying areas for improvements and implementing corrective actions as necessary. · Prepare regular reports and presentations for senior management, providing updates on business development activities, market trends, sales performance, and all division-related activities. KEY COMPETENCIES · Servant Leadership in developing and building a high-performance service division. · Highly motivated self-starter with a results-oriented mindset and a passion for driving business growth. EDUCATION AND EXPERIENCE REQUIRED · Bachelors degree in Mechanical or Electrical Engineering, Business Administration, Marketing, or a related field · Proven track record of success in developing and managing services organizations and teams, both in-house and in-field. · Proven track record of success in division management, business development, sales, or marketing roles within the fuel industry. · In-depth knowledge of fuel products, distribution channels, market dynamics, and regulatory requirements. · Strong analytical and strategic planning skills, with the ability to identify and pursue growth opportunities. · Excellent communication and negotiation skills, with the ability to build rapport and influence key stakeholders. · Ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities. · Proficiency in Microsoft Office suite and CRM software. ATTRIBUTES DESIRED · Positive and personable high-performance team member. · Servant leader who demonstrates integrity, reliability, and stability. · Focused and driven, seeking to grow and increase knowledge. · Exemplary character and integrity. Who We Are: Recruiting Heroes (RecruitingHeroesLLC.com) is an employment agency founded by a former First Responder. We are dedicated to finding amazing careers for America's Veterans and First Responders. Recruiting Heroes LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected Veteran status.
    $130k-180k yearly 60d+ ago
  • Regional Commissioning Operations Manager

    McDonough Bolyard Peck, Inc. (Mbp

    Vienna, VA

    MBP's Facility Performance Service Line, which includes building systems commissioning and building enclosure commissioning for new and existing facilities, is seeking a Regional Operations Manager familiar with the Northern Virginia and Washington D.C area. Responsibilities Main Duties: Business Development: Build and maintain client relationships, identify new opportunities, and lead initiatives to expand regional market presence. Contract Review and Negotiation: Review, coordinate, and negotiate contracts to align with company goals and client expectations. Recruiting: Attract, hire, and develop top engineering talent to strengthen and grow your regional team. Revenue and Profit Targets: Develop and manage revenue and profit forecasts, ensuring alignment with organizational goals and regional performance metrics. Standardization: Implement and maintain standardized processes, tools, and methodologies to ensure consistent quality and efficiency across all projects. Proposal Preparation: Lead the development, coordination, and delivery of compelling proposals to secure new projects and partnerships. Innovation: Champion forward-thinking strategies and innovative solutions to address client challenges and improve service offerings. Qualifications Education & Certification: Bachelor's degree in Mechanical Engineering preferred, with a Professional Engineering (PE) license highly desirable. Equivalent relevant experience will be considered. Must hold a commissioning certification from BCxA, AEE, ASHRAE, ACG, NEBB, or an equivalent organization. Skills & Abilities: Experience: Minimum of 10 years commissioning commercial (non-residential) HVAC systems. Leadership: Proven ability to lead multidisciplinary teams, manage regional operations, oversee financial management and forecasting, and achieve business objectives. Regional Market Familiarity: Strong understanding of the local market, and able to leverage existing client relationships for business development opportunities. Contract Expertise: Experience in contract review, negotiation, and compliance. Communication: Exceptional written and verbal communication skills to engage clients, stakeholders, and team members effectively. Status: Full-time Benefits: Competitive compensation with opportunities for semi-annual bonuses Generous Paid Time Off and holiday schedules 100% Employer paid medical, dental, vision, life, AD&D, and disability benefits for the individual, and competitive family plans Health Savings Account with company contribution 401(k)/Roth 401(k) plan with company match Tuition Assistance and Student Loan Reimbursement Numerous Training and Professional Development opportunities Wellness Program & Fitness Program Reimbursement Applicants must be authorized to work in the U.S. without sponsorship. MBP is an EOE AA M/F/Vet/Disability Employer.
    $62k-86k yearly est. 9d ago
  • Assistant Service Center Manager - Ashburn

    VIOC

    Ashburn, VA

    What You'll Do: As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil Change's (VIOC) service experience from all other providers. In addition to working on cars and taking care of our guests, you will advise, train, and supervise hourly employees. At VIOC, it all starts with our people. That's why we foster a welcoming workplace for all team members and encourage those from a wide variety of diverse backgrounds and experiences to apply. The perks and benefits we'll provide: Competitive weekly pay - $21.50/Hour Paid on-the-job training - No previous automotive experience is required Flexible work schedule: No late evenings or holidays Paid time off (PTO), and holiday pay Company provided uniforms and tools Tuition and certification assistance and access to a FREE online university Medical and prescription drug coverage - with Health Savings Account contributions Dental, vision, and 401(k) retirement savings plans - 100% match up to 5% We promote from within - a commitment we are passionate about Back-up Child and Elder Care 50% discount on VIOC automotive services *Terms and conditions apply, and benefits may differ depending on location. How you'll make a difference: Perform oil changes and additional car maintenance services Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center Deliver a positive first impression to each guest with a warm and friendly greeting Build trust and win repeat, loyal customers Support the SCM with inventory, labor management, and financial performance of the service center Mentor, lead, and train the team to optimize their development Help maintain a clean, well-organized service center and facilitate a safe and secure working environment Become familiar with Environmental, Health & Safety compliance and other policies and procedures What you'll need to succeed: Six months of supervisory experience required, preferably in a retail environment Knowledge of cash handling, facility, and safety control policies and practices Ability to occasionally lift up to 50 pounds Be able to stand for extended periods of time and climb stairs Comfortable working in a non-climate-controlled environment Have full mobility and can twist, stoop, and bend High school diploma or equivalent English fluency in reading, writing, and speaking How you'll advance in your career: At VIOC, your roadmap to career advancement is limitless! Click here to learn more and to hear from some of our ‘Vamily' members. With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ***************** to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Qualifications
    $21.5 hourly 18d ago
  • Service Manager

    Lingo Staffing 3.4company rating

    Richmond, VA

    Type: Direct Hire Salary: $50,000 - $85,000 per year + Bonus! Schedule: Monday – Friday, 1st Shift Lingo Staffing is partnering with a client in the commercial roofing and HVAC industry to find a dedicated Service Manager. While experience in the roofing industry is not required, the ideal candidate would possess strong B2B sales expertise, team leadership, and exceptional customer service skills. Benefits: Competitive Compensation: Base salary with bonus opportunities. Company Vehicle: Take your career on the road with a provided vehicle. Comprehensive Benefits: Enjoy medical, dental, and vision coverage. Retirement Security: Company-paid retirement plan. Paid Time Off: Recharge with a generous PTO package. Qualifications Associate's degree or higher (business focus is a plus but not required). Proven experience in B2B sales and cold calling. Management experience, including team leadership and performance oversight. Exceptional customer service skills. Key Responsibilities Sales Leadership: Drive B2B sales efforts, including cold calling and client relationship management. Team Management: Lead and motivate a team of 8-10 professionals, ensuring high performance and collaboration. Customer Service: Maintain strong client relationships through proactive communication and service excellence. #INDSTO
    $50k-85k yearly 4d ago
  • Operations Manager

    CVS Health 4.6company rating

    Ashburn, VA

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. **Position Summary** The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: + Overall store management, supervision, and policy implementation + Sales and inventory management + Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) **Required Qualifications** + Deductive reasoning ability, advanced analytical skills and computer skills. + Advanced communication skills, leadership, supervision, and influencing skill + Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise **Preferred Qualifications** + Experience as a retail manager or supervisor **Education** High School diploma or equivalent preferred but not required. **Pay Range** The typical pay range for this role is: $17.00 - $31.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health (****************************************** We anticipate the application window for this opening will close on: 04/27/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $17-31 hourly 10d ago
  • Restaurant General Manager

    Summerwood Master 4.2company rating

    Ashburn, VA

    Job Details 036549 - VA Ashburn - Ashburn, VA Restaurant General ManagerDescription Supervisor's Title Area Coach (AC) Directly Supervises Associate General Managers / Shift Managers / Hourly Crew The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include: • Driving excellence in customer service • Maintaining company standards in product and facility specifications • Supervising food handling procedures and operational processes • Exercising financial control to meet the restaurant profit margin targets • Selecting, training, developing and motivating employees The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant. Principle Accountabilities Customer Satisfaction/Product Quality • Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards. • Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. • Tracks, analyzes and resolves sources of customer complaints. • Ensure that food safety standards are met. Financial • Develops and drives restaurant annual operating plan. • Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. • Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. • Develops store CAPEX requests and is the principle interface with all vendors. Operations • Ensures that facilities and equipment are maintained to Company standards. • Monitors inventory, food preparation and order fulfillment daily to ensure adherence to Company standards • Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals. • Oversees development and revision of weekly management and crew schedules. Human Resources • Directs all restaurant level HR activity including: • Personal accountability for crew hiring decisions • Learning Zone planning and execution • Performance management • Compensation • Employee relations issues up to and including termination • Provides hands-on training for management staff in Learning Zone and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. • Develops and monitors staffing plans and directs crew sourcing activities. • Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all Company, state and federal workplace regulations. Success Measures • Achievement of restaurant annual operating plan • Margin improvement over previous year sales growth • Weekly/Period restaurant performance in sales, labor, ICOS and controllables • PRC results and OSAT scores • Learning Zone certification levels, crew turnover and staffing levels Qualifications Knowledge and Skill Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance. Team Leadership Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model. Business Savvy Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets. Team Development Identifies appropriate staff development needs and action plans and ensures time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress. Restaurant Operations Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards. Educational Attainment/Experience Requirements High school diploma or GED. Supervisory experience in either a food service or retail environment Demonstrates ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction. Disclaimer The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).
    $52k-77k yearly est. 21d ago
  • Overnight Manager

    Royal Farms 4.5company rating

    Ashburn, VA

    The Night Shift Customer Service Leader is responsible for the complete operations of the store when a more senior level manager is not present. This position will be scheduled primarily on 3rd shift to manage tasks that are typically reserved for nighttime shifts, occasionally position will be scheduled on 2nd shift based on business needs. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. Duties and responsibilities - Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input. - Follow and train our Mission and Brand standards - Ensure execution of established safety, security, quality, and store operations policies and standards. - Provide direction, motivation, and coaching for associates during the shift. - Recognize associates and celebrate accomplishments. - Enforce cash handling and accountability processes and perform manager functions on register. - Administrate check-in of external and internal vendors according to corporate procedures. - Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards. - Complete all required cleaning tasks - Any other duties as assigned by the Store Leader Requirements Essential Functions include: - Excellent customer service skills - Ability to work with little or no supervision - Detail oriented and excellent organizational skills - Ability to defuse issues using de-escalation and problem-solving techniques - Proven self-starter with demonstrated ability to make decisions - Excellent relationship building and leadership skills - Food Safety Certified - Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly - Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling, and pushing - Must be able to lift and carry up to 35 lbs - Ability to learn and utilize the store's technology - Must have reliable transportation - Must be at least 18 years old to be considered for this role - Ability to direct others and prioritize tasks Qualifications - High School Diploma or GED equivalent - Ability to work 35 - 40 hours per week - Ability to work primarily third shift with an occasional 2nd shift, weekends, and holidays, based on business needs - Experience leading, developing and selecting teams preferred - Experience effectively implementing change and demonstrated results in execution - Leadership experience in a fast-paced retail, food service, or fuel environment preferred - Experienced in all areas of store operations, including food service - Proven and consistently demonstrated skills in the following: - Exceptional Customer Service - Relationship Building - Effective Communication
    $31k-36k yearly est. 8d ago
  • Dining Services Manager

    Gecko Hospitality

    Chesapeake, VA

    Job Title: Dining Services Manager – Foodservice operations Tidewater, Virginia $82,000 base salary Top tier benefits Health, dental, and vision. 401K Vacation PTO We are seeking a dynamic Dining Services Manager who will play a pivotal role in shaping the strategic direction and operational success of our dining services. This position requires a professional adept at balancing strategic planning, financial oversight, and community engagement to deliver exceptional dining experiences. Key Responsibilities: Collaborate in the development and evaluation of long-term strategic plans, offering critical insights to enhance the dining services' trajectory and effectiveness. Assess, refine, and contribute to policies and governance frameworks, ensuring adherence to standards and regulations. Oversee the financial management of the dining facility, including budget approvals and financial performance assessments, to sustain financial health aligned with objectives. Participate actively in board meetings, providing informed perspectives and contributing to discussions that drive successful operational and strategic decisions. Advocate for dining services within the community, building strong relationships and promoting the program’s value and contributions. Qualifications: Bachelor's degree in Business, Hospitality Management, Public Administration, or a related field. Proven experience in board leadership or governance roles is highly advantageous. Strong strategic thinking capabilities, with a proven track record in shaping organizational vision and leadership. Proficiency in financial management, including interpreting financial statements, budgeting, and implementing financial controls. Exceptional communication and interpersonal skills for effective collaboration and stakeholder engagement. A strong commitment to ethical conduct, integrity, and alignment with the organization's mission and values. To learn more about the role please send a highly professional resume to **************************** Presented by Tom Bull with Gecko Hospitality Applications are treated with confidentiality.
    $82k yearly Easy Apply 40d ago
  • Service Manager

    Tire Discounters 3.1company rating

    Richmond, VA

    Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 40 years ago, we have been raising the bar in the tire and automotive business. Family-owned and operated to this day, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service. Now nearly 2000 strong, our team members are the best in the business, so we also continue raising the bar as an employer of choice! We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and a focus on life balance! POSITION OVERVIEW Our Service Managers lead, coach, and motivate the team of Service and Tire Technicians for their store, ensuring the highest quality of service delivery and outstanding customer service! A CLOSER LOOK UNDER THE HOOD Service Managers are pivotal to successful day-to-day operations and leadership of each of our locations. Below are the primary responsibilities to help you get a feel for a "day in the life." * Leads the Service Technician and Tire Technician team, including evaluating performance, providing training, and assisting with hiring, discipline, and termination. * Monitors and manages the workflow in service bays and keep sales staff informed on wait times. * Facilitates clear and consistent communication between the shop and customers. * Ensures every vehicle has been inspected for needed services, appropriate recommendations are given, and customers are satisfied with the services performed. * Promotes a safe work environment and ensures all safety policies are followed. * Meets or exceeds Tire Discounters performance standards for quality and speed of service. * Drives customer satisfaction and continually reinforces that the customer is our highest priority! * Promotes company culture of cooperation and collaboration among all team members. * Partners with sales staff as needed to assist customers and help with other tasks. CAREER TRACK No "dead-ends" here, as we offer clear paths for advancement for strong performers interested in growing in their career! There are multiple paths to success, but below is just one example of the potential career path for a Service Manager. Service Manager->General Manager->Regional Manager COMPENSATION PLAN Pay: $50,000 - $80,000+ Effective Rate Our Service Managers have earning potential of $80,000+ annually with base hourly rate, overtime, monthly SPIFFs and monthly bonus opportunities factored in. WHY CHOOSE TIRE DISCOUNTERS? We realize the company you chose to work for is a big decision, and you have options. Below are some of the top reasons to consider building your career with us! * Get In Your Groove- Whether in our stores or our home office, there are a variety of roads to success at Tire Discounters. * Take the Wheel- As we continue to grow, so will the many career opportunities for our team members. * Accelerate Growth - We provide outstanding opportunities to build your professional skill set, including fully paid ASE training and a generous tool discount program for Service Technicians. * Find Alignment- We know solid compensation and benefits programs are vitally important to you and your family. * Roll Together - At Tire Discounters, you'll roll with the best team in the business, great people who genuinely care and support each other. COMMITMENT TO DIVERSITY AND INCLUSION Tire Discounters is fully committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. An individual's race, color, sex, religion, national origin, marital status, sexual orientation, age, disability, veteran status, are never a factor in any employment-related practice or policy, including recruitment, hiring, training, compensation, promotion, and discipline. THE "NUTS AND BOLTS" NECESSARY FOR SUCCESS * Previous mechanic experience or experience working in automotive service and repair. (ASE Certifications are preferred but not required) * Prior management/supervisory experience -- effective at coaching, motivating and leading teams. * Excellent communication and customer service skills. * Great organization and multi-tasking capabilities. * Strong work ethic, drive and goal orientation. * Must have and maintain a valid driver's license * Availability to work Saturdays. * Authorized to work in the USA and at least 18 years of age. * We are focused on safety, but Service Managers should be comfortable with occasional exposure to mechanical hazards and outside weather conditions.
    $50k-80k yearly 35d ago
  • Water/Wastewater Services Manager

    Wendel LLC 3.9company rating

    Richmond, VA

    Wendel is a 300+ person nationally recognized and innovative Architecture, Engineering, Energy Efficiency, and Construction Management firm. We collaborate with private and public entities to holistically approach facility and infrastructure projects in the built environment. Our clients benefit from our full-service integrative capability that allows us to tackle technically complex projects with our own in-house experts. With multiple regional offices, Wendel presents the opportunity to work on an exciting variety of projects in a collaborative team-oriented culture. If you are looking to make a real impact, to challenge the status quo, and develop and implement solutions with real results, then Wendel is the place for you! We are seeking an Engineering Manager in our water/wastewater services team, responsible to lead four main efforts in our northern Virginia region: 1) Managerial leadership, 2) Technical leadership, 3) Quality assurance, and 4) Business development. Projects will focus on municipal engineering services. Position goals will include project leadership/management, proposal development, basis-of-design, project and team oversight, quality reviews, team mentoring, recruiting, hiring, and expanding Wendel's presence in NVA. This role includes leading projects, mentoring teams, career path growth and longevity, potential for firm ownership, and more. Wendel is seeking a professional leadership skillset to help us continue building our national presence, expanding our engineering capabilities and bench-strength, and growing our project portfolio. Our culture offers a collaborative work environment. You will be supported and mentored by industry leading professionals whose goal will be to help you grow in your career. Responsibilities: Expert in all facets of municipal engineering services including water treatment, wastewater treatment, and linear distribution. Verse in applicable codes and standards. Review, analyze, assess, make recommendations, etc. for systems. Coordination with leaders and managers on company initiatives and project commitments. Business development leadership, including expansion of our Virginia portfolio. Recruiting and supporting growth of an engineering team in northern Virginia. Preliminary assessments and high-level project strategy. Field investigation and condition assessment of existing systems. Proposal preparation including statements of qualifications. Development of basis of design scopes of work, schematics, etc. Presentation and report writing. Make decisions based on independent evaluation(s) that are in the best interests of clients, projects, and teams. Meeting with clients to lead and support projects throughout design and construction. Review work performed by others; correct, teach, and mentor to build technical skillsets. Work directly with and lead teams, in a collaborative manner, focused on group success. Skills/Requirements: Bachelor's degree in Civil or Environmental Engineering. PE license is required. Expertise in multiple technical areas of civil and municipal engineering. Capable and responsible for QA/QC on assigned tasks and projects. Ability to lead development of construction documents, and support bidding and construction activities during implementation. Excellent communication skills, written, oral and presentation. Ability to collaborate with internal staff and clients. Experience with Microsoft Office software. Experience with AutoCAD/Revit software is a plus. Experience with building modeling is a plus. Team player. What we offer: Employee-focused company culture and work environment. Work-life balance including: Hybrid work policy Flexible work Great benefits including: Medical, dental, and vision 401k match PTO Life insurance HSA and FSA options. Career advancement opportunities with Career and Professional Development. Tuition reimbursement. Parking reimbursement. Wellness programs and health stipend. Year end bonus potential. A real path to company ownership. Salary Range: $125,000 - $190,000 Wendel is committed to providing fair, competitive, and market-informed compensation. Salary offered will be determined based the successful candidates' relevant education, experience, knowledge, skills, and abilities. The salary offered will also take into consideration regional adjustment factors. Hear from Our Team: We asked our employees to share what they love most about working at Wendel, and the overwhelming response was everyone loves working in an environment where the team has each other's backs. They also liked our flexible, hybrid work policy. With nationwide project and office locations, Wendel presents the opportunity to work on an exciting variety of projects with a diverse group of clients. They said they like our respect-based and team-oriented culture, and our transparent communication philosophy. Helping our employees reach their professional goals is important to us, and we take pride in providing a variety of professional development opportunities. We utilize an annual career development process, for every employee that ensures career mobility, growth, and company ownership potential. If you are looking to make a real impact, challenge the status quo, and achieve high-performing results, Wendel is the place for you! Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfect with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Wendel is an Affirmative Action, Equal Opportunity Employer and provides a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, protected veteran status or disability status. We are a VEVRAA federal contractor and request priority referrals of protected veterans.
    $52k-68k yearly est. 9d ago
  • Service Manager

    Trek Bikes

    Fredericksburg, VA

    A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job LocationTrek Store Fredericksburg Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience. Job DescriptionWhat you'll do As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience. You'll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek's signature hospitality. That means you'll need to be a great communicator and leader who knows how to get the best out of your colleagues. You'll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop. This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You'll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop's needs so both the service and sales teams are set up for success. What you'll bring to the team A positive, pitch-right-in attitude and motivation to help every customer find what they need Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days Great leadership skills and the ability to motivate and develop future leaders Ability to plan effectively and stay a step ahead of your shop's needs 3+ years of bicycle service center experience A commitment to delivering the best possible experience for every customer An active learning engine and willingness to attend Trek Service classes in Waterloo, WI Proactive approach to staying up to date on industry changes and trends Compensation Range Hourly Rate $20.00 - $26.00 Trek Benefits - Flexible and fun company culture- Competitive health care- PPO & HDHP medical plan options, Dental insurance, Vision insurance- Flexible Spending Accounts (FSA)- Free life insurance & optional term life insurance- Competitive vacation package- 401(k) with match and Employee Stock Ownership Plans (ESOP)- 12 weeks of maternity leave with 100% pay- Paid company holidays- Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)- Employee discounts on all product- Deep partner retail discounts We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links:E-Verify Participation Poster: English / Spanish (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf) E-Verify Right to Work Poster: English (**************************************************************************************** | Spanish (******************************************************************************************
    $20-26 hourly 9d ago
  • Service Manager

    Pohanka Automotive Group 4.8company rating

    Virginia

    The Pohanka Automotive Group is a reputable automotive dealership group committed to delivering exceptional service and customer satisfaction. We take pride in our team of skilled professionals who work together to provide outstanding automotive service experience. As our business continues to grow, we are seeking a highly motivated and customer-oriented individual to join our team as a Service Manager. As the Service Manager, you will play a pivotal role in supporting the daily operations of our automotive service department. You will work closely with the Service Director and collaborate with the service team to ensure efficient and high-quality service delivery. Your primary responsibility will be to provide exceptional leadership, outstanding customer service, assist in managing workflow, and maintain a smooth service process. Responsibilities: Ensure customers have a positive dealership experience. Ensure exceptional customer service throughout the service process, managing department expectations and satisfaction. Collaborate with the service team to resolve any customer complaints or issues promptly and effectively. Organize and coordinate the daily workflow of the service department. Assist in managing and resolving scheduling conflicts or other operational challenges. Develop and oversee the overall service process, ensuring compliance with company policies and standards. Manage and hire technicians and service advisors. Collaborate with technicians, advisors, and other service staff to maintain a smooth and efficient service workflow. Maintain accurate records of service orders, invoices, and customer information in the database. Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of tasks. Foster a positive and collaborative team environment, promoting effective communication and teamwork. Adhere to all safety protocols and ensure a clean and organized work environment. Adhere to all manufacturer guidelines as it pertains to warranty procedures and repairs. Qualifications and Requirements: High school diploma or equivalent; relevant certification or associate degree is a plus. Previous experience in an automotive service manager or director's role. Strong customer service skills with the ability to handle customer inquiries and complaints professionally. Excellent organizational and time management skills with the ability to prioritize tasks effectively. Solid understanding of automotive service processes, including service scheduling and workflow management. Proficient computer skills with experience in using service management software and databases. Strong communication and interpersonal skills to effectively collaborate with team members and customers. Ability to thrive in a fast-paced and dynamic work environment. Attention to detail and commitment to maintaining high service quality standards. Why Work Here: Competitive compensation Schedule flexibility A culture that values collaboration and innovation A Supportive and inclusive work environment Employee Recognition Programs Opportunities for Advancement Team Environment Company Sponsored Events Team Bonding Events Performance Bonus Professional Development Military Friendly Employer Benefits and Perks: We strive to offer amenities, events, and community outreach opportunities that support the local communities we serve as well as the growth of our teams. Some of the benefits you can expect when you join include: Health Insurance Dental Insurance Vision Insurance Life Insurance Company Paid life insurance, short-term and long-term disability. FSA (Flexible Spending Account) Paid Time Off 401K with Match About the Dealership The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 21 dealerships throughout Northern Virginia, Maryland, and Washington DC. and Texas. Established in 1919, the Pohanka Automotive Group was founded based on a set of firm beliefs - making it easy for the customer and the team member, delivering excellent customer service and establishing long-term relationships. Throughout the decades, Our Pohanka Community Outreach partners with over 1,200 local organizations, contributing more than 2 million dollars annually. Are you ready to join our Team? The Pohanka Automotive Group has won many awards including the Time Magazine National Quality Dealer Award, the Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service, and commitment to the industry, the community and the nation, and the Distinguished Service Citation from the Automotive Hall of Fame. Pohanka is the only dealership group to have received all three of these awards. We're interested in helping your career and adding to your resume because we know that better employees lead to happier customers! Add to your experience, develop your skill set and realize your potential with our team.
    $48k-64k yearly est. 53d ago
  • Tutoring Center Manager

    Eye Level of Ashburn-North

    Ashburn, VA

    Eye Level is a world-renowned supplemental education program that originated in Korea 40 years ago and now has over 2 million children enrolled in 18 countries. Eye Level caters to learners from ages 3 to 15, the ultimate goal of Eye Level is to nurture a lifelong learner, critical thinker, and problem solver who will be empowered to succeed at every level of formal education and beyond. Position Overview: Eye Level of Alexandria in Virginia is seeking a talented, committed, and dedicated candidate that is passionate about working with children and growing a fun and exciting business. The Center Manager is responsible for overseeing the daily operations and overall success of an Eye Level Learning Center. The manager plays a crucial role in ensuring the center provides a positive and nurturing environment for students to learn and grow. Key Responsibilities: Center Operations: Manage all aspects of the learning center, including staffing, scheduling, and maintaining a safe and organized learning environment. Staff Management: Recruit, train, and supervise a team of instructors and administrative staff, ensuring they are equipped with the necessary knowledge and resources to deliver high-quality education to students. Curriculum Implementation: Oversee the implementation of the Eye Level curriculum, ensuring instructors are effectively delivering the program and meeting the learning needs of individual students. Student Assessment and Progress Monitoring: Monitor students' academic progress, conduct regular assessments, and provide feedback to parents and instructors to ensure continuous improvement. Parent Communication: Maintain open and effective communication channels with parents, addressing any concerns, providing updates on student progress, and offering guidance on their child's educational journey. Marketing and Business Development: Collaborate with the regional team to develop marketing strategies, promote the learning center, and drive enrollment growth. Financial Management: Manage the center's budget, track expenses, and ensure financial targets are met. Quality Assurance: Maintain high standards of educational quality by conducting regular evaluations, implementing improvement plans, and ensuring compliance with Eye Level standards and guidelines. Professional Development: Stay up-to-date with educational trends, attend training sessions, and support staff professional development initiatives. Qualifications: Education and Experience: A bachelor's degree in education, business management, or a related field is preferred. Experience in managing an educational institution or learning center is highly desirable. Leadership Skills: Strong leadership abilities with the capability to motivate and manage a team effectively. Demonstrated experience in staff supervision and development. Communication Skills: Excellent interpersonal and communication skills to effectively interact with students, parents, and staff members. Ability to address and resolve conflicts in a professional and diplomatic manner. Educational Background: Familiarity with different learning approaches and educational methodologies. Experience with Eye Level curriculum or other personalized learning programs is advantageous. Organizational Skills: Strong organizational and multitasking skills to manage day-to-day operations, maintain records, and handle administrative tasks efficiently. Results-Oriented: Proven track record in achieving targets and driving business growth. Ability to analyze data and make data-driven decisions. Passion for Education: Genuine enthusiasm for education and a strong belief in the benefits of individualized learning. Flexibility: Ability to adapt to changing circumstances, handle multiple priorities, and work in a fast-paced environment. Job Type: Part-time Pay: $22.00 - $25.00 per hour Expected hours: 20 - 30 per week
    $22-25 hourly 11d ago
  • General Manager

    McDonald's 4.4company rating

    Ashburn, VA

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald's Works for Me. I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in. The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. Requirements: The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the restaurant's goals and creates a plan to achieve the goals. To meet restaurant goals, the General Manager doesn't work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves! The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future. Ideal candidates should have previous General Manager experience running high volume locations. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older to be a manager in our corporate owned and operated restaurants. Additional Info: Along with competitive pay, a General Manager at a McDonald's Corporate owned restaurant is eligible for incredible benefits including: -15-25 days paid vacation -10 paid holidays, anniversary splash and 8-week sabbatical every 10 years -Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language -Medical, dental and vision coverage -Pre-tax flexible spending accounts -Short- and Long-Term Disability, life and accident insurance -Paid Leaves of Absence -Service awards -Employee Resource Connection -Adoption Assistance -Matching gifts program This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_58FE4F8C-EE4C-46D5-A3F4-2951665DD661_20729 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************ McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
    $32k-45k yearly est. 60d+ ago

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