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General service manager vs area manager

The differences between general service managers and area managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a general service manager and an area manager. Additionally, a general service manager has an average salary of $85,187, which is higher than the $73,472 average annual salary of an area manager.

The top three skills for a general service manager include customer service, customer satisfaction and business plan. The most important skills for an area manager are customer service, safety standards, and logistics.

General service manager vs area manager overview

General Service ManagerArea Manager
Yearly salary$85,187$73,472
Hourly rate$40.96$35.32
Growth rate6%6%
Number of jobs435,376341,983
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 63%
Average age4444
Years of experience66

What does a general service manager do?

General service managers are professionals who manage the administrative activities of a company to ensure that a proper environment for its operations is achieved. These managers are required to supervise the maintenance activities and upgrades of equipment and systems so that they can minimize disruptions of business activities. Under the direction of the finance manager, general service managers must coordinate with service providers on matters related to finance and tax. They must also manage teams to ensure that they comply with local and occupational health laws.

What does an area manager do?

An Area Manager's responsibility is to oversee the business operations of all company branches within a particular area. Among the tasks involve creating strategies to achieve the sales target, monitoring and evaluating the performance and progress of stores including their workforce, adhering to the budget and regulations of the company, and focus on attaining the image and financial goals. Moreover, an Area Manager must communicate and coordinate with fellow managers and hire employees that would be a vital member of the company.

General service manager vs area manager salary

General service managers and area managers have different pay scales, as shown below.

General Service ManagerArea Manager
Average salary$85,187$73,472
Salary rangeBetween $52,000 And $137,000Between $50,000 And $107,000
Highest paying CityMountain View, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyStanford UniversityClifford Chance
Best paying industryFinanceTechnology

Differences between general service manager and area manager education

There are a few differences between a general service manager and an area manager in terms of educational background:

General Service ManagerArea Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

General service manager vs area manager demographics

Here are the differences between general service managers' and area managers' demographics:

General Service ManagerArea Manager
Average age4444
Gender ratioMale, 78.3% Female, 21.7%Male, 69.1% Female, 30.9%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between general service manager and area manager duties and responsibilities

General service manager example responsibilities.

  • Lead team through ISO certification which increase quality and processes.
  • Lead RFP process for CRM software to include extensive evaluation and contract negotiation.
  • Stabilize logistics organization, recruit and train 2 key positions, achieve zero staff turnover for two years.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Maximize repair/assembly departments' workflow, parts inventory, and logistics.
  • Improve quality systems across all plants and obtain QS or ISO certification at all sites.
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Area manager example responsibilities.

  • Manage the recruitment, hiring, training and development of all depot distribution staff.
  • Used creativity and persistence to create new sales leads and run all provide leads.
  • Mark by achieving district s top shrink and performance (e.g., CPR) rates.
  • Manage Sortation area operations and escalate customer order fulfillment issues.
  • Manage operations in accordance with all regulatory (HSE) requirements and company procedures/guiding principles.
  • Implement and manage contracts for Medicaid while maintaining excellent relationships with key local agency executives.
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General service manager vs area manager skills

Common general service manager skills
  • Customer Service, 20%
  • Customer Satisfaction, 7%
  • Business Plan, 6%
  • Employee Development, 5%
  • Oversight, 5%
  • Financial Statements, 5%
Common area manager skills
  • Customer Service, 18%
  • Safety Standards, 10%
  • Logistics, 8%
  • Excellent Interpersonal, 5%
  • Business Plan, 4%
  • Continuous Improvement, 4%

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