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What is a general service technician and how to become one

Updated January 8, 2025
4 min read
Quoted expert
Julia Johnson
introduction image

A general service technician does various maintenance duties in the machinery and automotive industries. You are responsible for installing new products and testing them to verify they are working properly.

Also, diagnosing problems and coming up with solutions to repair them is part of your job description. It is expedient to also build and maintain relationships with customers. This will enable you to be able to educate clients on how to use and maintain their devices.

A high school diploma or GED is needed for this role. You must also be available to work at any time of the day as needed. An impressive work ethic is also required of you. In addition to this, you must be at least 18 years and possess a valid driver's license. You will earn $25,947 on average in a year.

What general advice would you give to a general service technician?

Julia JohnsonJulia Johnson LinkedIn profile

Professor, Automotive Technology, Skyline College

You will be starting out as a Lube Tech for your first job in the automotive industry. You will be expected to perform maintenance services accurately and within the industry standard timeframe. It may seem like it’s not challenging enough or too repetitive, but you will be expected to prove yourself at this level before you can advance.
ScoreGeneral Service TechnicianUS Average
Salary
2.2

Avg. Salary $28,048

Avg. Salary $59,228

Stability level
7.7

Growth rate 1%

Growth rate 0.3%

Diversity
8.6
Race

American Indian and Alaska Native 0.81%

Asian 5.07%

Black or African American 10.00%

Hispanic or Latino 19.24%

Unknown 4.25%

White 60.63%

Gender

female 5.52%

male 94.48%

Age - 39
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39
Stress level
7.7

Stress level is high

7.1 - high

Complexity level
8.4

Complexity level is challenging

7 - challenging

Work life balance
3.2

Work life balance is poor

6.4 - fair

General service technician career paths

Key steps to become a general service technician

  1. Explore general service technician education requirements

    Most common general service technician degrees

    High School Diploma

    42.4 %

    Associate

    23.0 %

    Diploma

    17.2 %
  2. Start to develop specific general service technician skills

    SkillsPercentages
    Customer Service27.01%
    Maintenance Services13.85%
    Strong Customer Service12.84%
    Vehicle Inspections10.07%
    Oil Changes10.01%
  3. Complete relevant general service technician training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New general service technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a general service technician based on U.S. Bureau of Labor Statistics data and data from real general service technician resumes.
  4. Gain additional general service technician certifications

    General service technician certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific general service technician certification, having one may help you stand out relative to other applicants.

    The most common certifications for general service technicians include Associate Service Executive (ASE) and EPA Amusement Operators Safety Certification (EPA).

    More About Certifications
  5. Research general service technician duties and responsibilities

    • Perform quick lube and general service repairs; prepare and sell repair estimates as well as promoting tire sales.
    • Perform maintenance on, mechanical, electrical, air, gas, ventilation, water, and hydraulic systems.
    • Communicate recommendations to customers base off diagnosis.
    • Load proprietary software packages onto various windows base systems.
  6. Prepare your general service technician resume

    When your background is strong enough, you can start writing your general service technician resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a general service technician resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable general service technician resume templates

    Build a professional general service technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your general service technician resume.
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    General Service Technician Resume
    General Service Technician Resume
  7. Apply for general service technician jobs

    Now it's time to start searching for a general service technician job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first general service technician job

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Average general service technician salary

The average general service technician salary in the United States is $28,048 per year or $13 per hour. General service technician salaries range between $21,000 and $35,000 per year.

Average general service technician salary
$28,048 Yearly
$13.48 hourly

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General service technician reviews

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A zippia user wrote a review on Oct 2023
Pros

Great pay, plus there's plenty of room for career advancement.

Cons

Long hours, and it tends to be a messy job.


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A zippia user wrote a review on Dec 2022
Cons

Pay is minimal for your knowledge. Hours are better for white collar professionals. Have to buy your own tools with witch you could have bought your home with and no one cares. Treated as a second rate individual because you said "I'm an automotive mechanic." Expected to be perfect from customers who wonder why you didn't get it fixed on the first try when MD's almost never get it right. Expected to be an expert on over 60k types of automobiles that change every friggan year.....want more? If I had the choice to do it all over again I'd go into politics so I could rip off ppl every day and get rich and no one would ever complain.


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A zippia user wrote a review on Aug 2020
Cons

I don't like while am working somebody speaking to me.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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