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General service technician skills for your resume and career
15 general service technician skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- General Maintenance on vehicles.-Drain Oil-Rotate Tires/Mount tires-Wheel Balance-Battery/System tests-Light bulb changing-Great customer Service
- Provided professional customer service with outstanding interpersonal and communication skills by educating customers on problems and proposed solutions for their vehicles.
2. Maintenance Services
Maintenance work is usually done in an office, manufacturing company, facility, machinery, and even automotive. It comprises different positions such as preventive maintenance, repair, reconstruction, monitoring, and determining a particular part of a machine or equipment. A technician or electrician commonly performs it to complete the standard procedure to do a maintenance check.
- Performed general preventive maintenance services on passenger vehicles.
- Preformed preliminary inspections and preventative maintenance services.
3. Strong Customer Service
- Credited with strong customer service satisfaction, while recommending solutions.
- Established strong customer service relations.
4. Vehicle Inspections
Vehicle inspection refers to the checking of vehicles in terms of safety measure standards.
- Perform oil changes, tire changes, flat repairs, brake inspections, and complete vehicle inspections on customers vehicles.
- Perform Oil Changes* Stock Tires in Storeroom* Perform Vehicle Inspections* Balance Tires on Vehicles* Perform Tire Rotations* Patch Tires as needed
5. Oil Changes
An Oil Change refers to the process related to automotive vehicles, such as automobiles and busses, in which the oil from the engine is replaced. The oil change consists of emptying the engine of oil into a pan, replacing the filter which goes onto the entrance, and adding fresh oil.
- Perform tasks such as oil changes, brake and alignment inspections, battery tests and installations, and various tire services.
- Performed oil changes, minor tune-ups, new tire mounting and repair of tires on passenger cars, trucks and vans.
6. Preventative Maintenance
- Provide professional and responsible automotive preventative maintenance and repairs in a proficient and highly effective manor.
- Perform routine and preventative maintenance on diesel, natural gas and propane commercial and residential generators.
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- Supervised routine inspections and system diagnostics.
- Performed diagnostics and maintenance to automobiles.
8. Work Ethic
- Recognized by management for being highly skilled, agile and having a quality-driven work ethic; entrusted with increased responsibility.
- Recognized for work ethic, dependability and applied knowledge through promotion to tradesman within filter maintenance.
9. Professional Work
- Change oil in customers vehicles Customer service and quality control Maintained a clean and professional work environment
- Shop cleaning was something I always did to maintain a professional work environment for coworkers as well as customers.
10. ASE
ASE, short for National Institute for Automotive Service Excellence, is an independent non-profit organization founded in 1972 to improve the quality of automotive service and repairs through voluntary testing and certification of automotive mechanics, technicians, and service parts specialists. Its ultimate mission is to improve vehicle maintenance and repair. This is accomplished by ensuring that automotive repair specialists are appropriately trained before, and throughout their careers.
- Attained 3 ASE certifications in: Brakes, Steering and Suspension, Electrical and Electronics.
- Obtained certification in Steering and Suspension from Automotive Service Excellence (ASE).
11. Dependability
- Inspect, test evaluate, calibrate and update motor vehicle systems to improve reliability and assure dependability and safety and compliance.
- Demonstrate dependability and reliability by being punctual, working assigned shifts, and completing responsibilities in a timely manner.
12. Safety Standards
- Performed initial training of new employees and overseeing shop operations run smooth and while maintaining quality assurance and safety standards.
- Assist in shop cleanliness, upkeep, and safety standards.
13. Customer Vehicles
A customer vehicle is a medium used to convey the message to a targeted audience. They are specific networks within a medium that you use to communicate your message.
- Master Mechanics assistant for brake inspection/replacement; completion of customer repair orders; and customer vehicle condition report.
- Developed work processes to increase shop performance by fifteen percent Performed maintenance and repairs on customer vehicles
14. Electrical Systems
- Rewired and repaired electrical systems and electrical accessories.
- Performed minor and major repairs on engines, transmissions, suspension, and electrical systems on various vehicles.
15. Routine Maintenance
- Specialized in routine maintenance of automobiles LEADERSHIP
- Performed routine maintenance on vehicles and auxiliary equipment, cleaning, fueling, and service company fleet every day
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Julia Johnson
Professor, Automotive Technology, Skyline College
List of general service technician skills to add to your resume
The most important skills for a general service technician resume and required skills for a general service technician to have include:
- Customer Service
- Maintenance Services
- Strong Customer Service
- Vehicle Inspections
- Oil Changes
- Preventative Maintenance
- Diagnostics
- Work Ethic
- Professional Work
- ASE
- Dependability
- Safety Standards
- Customer Vehicles
- Electrical Systems
- Routine Maintenance
- Tune UPS
- Lube
- Tire Maintenance
- Inventory Control
- Battery Replacement
- General Maintenance
- TPMs
- General Functions
- Balance Tires
- Windshield Wipers
- Rotate Tires
- Light Trucks
- Vehicle Repairs
- Filter Changes
- Tire Replacement
- Air Compressors
- Oil Filters
- Brake Inspections
- Tire Changes
- Repair Tires
- Air Filters
- State Inspections
- Dismount
- Shop Maintenance
- Power Generators
- Safety Inspections
- Tire Pressure
- Fluid Changes
- Light Bulbs
- Vehicle Issues
- Power Steering
- Shop Equipment
- Alignment Checks
- Tire Services
Updated January 8, 2025
