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Generalist skills for your resume and career

Updated January 8, 2025

7 min read

Quoted Experts

Dr. Olivia Boggs,

Guy Fisher

Below we've compiled a list of the most critical generalist skills. We ranked the top skills for generalists based on the percentage of resumes they appeared on. For example, 21.2% of generalist resumes contained sales floor as a skill. Continue reading to find out what skills a generalist needs to be successful in the workplace.

15 generalist skills for your resume and career

1. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how generalists use sales floor:

Processed merchandise using company procedures Replenished the sales floor to ensure an optimal shopping experience Supported customer transactions Provided customer service
Maintained visually commendable sales floor while providing customers with adequate support.

2. Store Sales

Here's how generalists use store sales:

Work directly with customers to drive store sales and growth.
Drive store sales and growth by personally selling to customers.

3. Customer Loyalty

Here's how generalists use customer loyalty:

Provided strategic direction for and facilitated relationship marketing and customer loyalty for programs for 130 sales associates and interior designers.
Recognized as Representative of the Quarter on numerous occasions and received a Customer Loyalty Reward in 2010.

4. Sales Growth

Here's how generalists use sales growth:

Drive sales growth through selling, processing, replenishing, displaying floor sets.
Drive sales growth within multiple areas of the store including selling, cashiering, processing, replenishing and setting floorsets.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how generalists use customer service:

Provided exceptional customer service to all members of Advancement team; together we encourage transparency and creativity for maximum impact.
Key role in assessing needs and performing residual customer service responsibilities to 3000 employees/retirees following outsourcing of claims department.

6. Processing Customer Transactions

Here's how generalists use processing customer transactions:

Deliver a friendly and efficient cash wrap experience processing customer transactions accurately and efficiently.
Delivered a friendly/efficient experience while processing customer transactions.

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7. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how generalists use hr:

Supported and coordinated all HR paperwork including New Hire/Terminations, Open Enrollment/Benefits changes, Salary Administration and other HR related matters.
Integrated HR with business objectives and aligned HR initiatives to directly impact these objectives equally for diverse populations.

8. Basic Math

Here's how generalists use basic math:

Experienced in applying basic math - add, subtract, multiply, divide, fractions and percentages.
Used basic math skills to calculate the final prices of all the items priced that day.

9. Math

Here's how generalists use math:

Provided supplemental instruction in reading, math, science and social studies to students in the classroom.
Collaborated with group of teachers to develop weekly 6th grade math curriculum plans.

10. Pallets

Here's how generalists use pallets:

Completed store requests by accurately selecting ordered items via a voice automated selection system with an electric pallet jack.
Performed preventive maintenance (PMs) on, and operate stock picker, pallet jack, forklift, and turret truck.

11. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how generalists use data entry:

Managed new contracts which included filing contracts and performing data entry
Research and resolve differences, contact banks throughout the US to discuss system issues which affected balancing routine, data entry.

12. Patients

Here's how generalists use patients:

Maintain updated list of transportation resources; ensure understanding transient arrangement procedure for patients who travel.
Addressed concerns communicated by patients and physicians to supervisors in order to promote business.

13. EEO

Here's how generalists use eeo:

Maintained compliance regarding local, federal, and state legislation including FMLA, FLSA, ADA, HIPAA, EEO, etc
Maintained Library of Government required information for EEOC, Affirmative Action, EEO, Vets 100 and other various information.

14. PowerPoint

Here's how generalists use powerpoint:

Produced and presented PowerPoint briefings of prototype concepts.
Created PowerPoint presentations for New Hire orientations.

15. Plumbing

Here's how generalists use plumbing:

Performed all phases of building maintenance, both interior and exterior, i.e, plumbing, wiring, painting, etc...
Performed miscellaneous plumbing duties and building maintenance tasks, requisitions tools, equipment and supplies, and maintained accurate logs.

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What skills help Generalists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Generalist resumes?

Dr. Olivia Boggs

Associate Professor of Education, Mercer University

The most highly prized skills that make a teacher candidate’s resume stand out are having a major in a STEM field, special education, or English as a Second Language (ESOL) and being adept at online instruction.

What Generalist skills would you recommend for someone trying to advance their career?

Guy Fisher

Vice President of Mission Advancement, Goodwill Industries of Michiana

Place yourself in volunteer opportunities or work environments where you can develop collaborative skills. Working in teams and developing in servant leadership will be extremely appealing to future employers.

What type of skills will young Generalists need?

Nancy Huyck

Associate Professor, Department Chair, Southern Illinois University Edwardsville

The demand on government for efficient and effective employees is greater than ever before. As highlighted by the COVID-19 pandemic, the policies and practices which federal, state and local government enact and deliver are glaringly significant. Graduates of the field embarking upon public employment and service must be prepared to contribute a proficient knowledge base and skill set that are both versatile and distinct. Organizations will challenge public administrators to accomplish complex tasks to serve a diverse citizenry and a multifaceted portfolio will maximize hiring potential. Graduates must demonstrate the ability to be flexible and adapt to the needs of their employers. Employers are seeking effective communicators who will work independently to solve problems and provide solutions. Emphasizing the capacity to work both independently and in team-oriented settings with minimal oversight is also appealing to employers.

Do you want to know more?

List of generalist skills to add to your resume

The most important skills for a generalist resume and required skills for a generalist to have include:

Sales Floor
Store Sales
Customer Loyalty
Sales Growth
Customer Service
Processing Customer Transactions
HR
Basic Math
Math
Pallets
Data Entry
Patients
EEO
PowerPoint
Plumbing
Payroll
Chemistry

Urinalysis
Hematology
Maya
Background Checks
Photoshop
Customer Orders
Microbiology
HRIS
Performance Management
Credit Card
Phlebotomy
Customer Buying Decisions
Computer System
Blood Bank
POS
Product Knowledge
Training Programs

QC
SIMS
Serology
CG
Body Fluids
Test Results
Property Damage
QA
Journal Entries
Respiratory Protection
Exit Interviews
DMV
AAA
LIS
FMLA

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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