GENESEE VALLEY GROUP HEALTH jobs - 55,303 jobs

Work Type:Full and Part time Available Minimum to Midpoint Pay Rate:$27.57 - $35.84 / hour Hiring Incentives:$5,000 Sign-on bonus; plus $7,500 Relocation Incentive (if relocating from greater than 50 miles away). One-half for Part-time roles. Make a Lasting Impact on Lives - Join Lee Health as a Registered Dietitian in the greater Fort Myers, Florida area! Are you passionate about helping the community thrive through nutrition? AtLee Health, we're looking for compassionate Registered Dietitiansto join our collaborative interdisciplinary care teams. In these rewarding roles, you'll provide specialized nutrition interventions tailored to the unique needs of our patients. Whether you're drawn to the challenge of clinical nutrition in specialized populations or the joy of coordinating nutrition care plans with patients and their families, this is your opportunity to make a real difference. Current opportunities may include: Pediatrics:Full and Part-time inpatient; outpatient areas in GI and Endocrinology Adult:Full-time Inpatient; Full-time Outpatient (Cape Coral and Fort Myers); Part-time Community Outreach (Cape Coral) Cancer Support(RDOncology experience preferred):Full-time Outpatient;Partially remote(2 days remote; 3 days onsite in Bonita and Fort Myers) What We Offer You: Competitive pay Up to $12,500 in hiring incentives Room for growth & career development A team of supportive, collaborative professionals Top-tier health coverage, including no-cost services at Employee Health Clinics Education reimbursement (after 90 days) Up to 5% retirement match Supplemental benefits including Pet Insurance, Legal Insurance, and more! "I chose Lee Health because of its strong commitment to its employees and its clear set of values. I believe a fulfilling career is built on continuous growth, and Lee Health supports this through opportunities for ongoing education and professional development. This focus on learning, combined with the organization's core values, creates a workplace I'm excited to be a part of."- Maria A., RD @ Lee Health Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or Bachelor's Dietetics / Human Nutrition and Foods Required Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or 1 Year Clinical Nutrition Preferred State of Florida Licensure Requirements Licenses Required/ Preferred and/or Dietitian License Preferred Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or RD (Registered Dietitian) Required Additional Requirements Florida Licensure (LD) through the Florida Department of Profession Regulations (DPR) Optional US:FL:Cape Coral

Come join our team! Working under direct supervision, the Research Associate II performs routine and increasingly complex laboratory tasks and procedures and develops technical expertise in one or more areas relevant to research projects. The Research Associate II will participate in research activities involving all aspects of the research process, to include, but not limited to; investigation, technical, testing/validation of results, and report findings. The Associate will perform a variety of routine experimental protocols and procedures to support the objectives of laboratory research projects. The Associate will observe and comply with safety standards and procedures, assist in preparation of data for publication and/or presentation at scholarly meetings, and assist in general laboratory maintenance. This position does not have supervisory responsibilities. What are the Primary Duties and Responsibilities? Performs a variety of increasingly complex experimental protocols and procedures and assist in the design of new complex or unusual protocols and techniques. Keeps accurate and detailed records of experiments and results, and assist in identifying and troubleshooting of unexpected results. Orders laboratory supplies and supports laboratory operations. Maintains lab equipment and related records and may coordinate use of lab equipment. Assists in the operation of specialized equipment, as required by the area of research. Assists in preparation of data for publication and/or presentation at scholarly meetings. Observes and complies with safety standards and procedures. Orients research laboratory assistants or lower level research associates and undergraduate student researchers on day-to-day lab operations and routine procedures. Qualifications Education & Experience Requirements: Bachelors in science related field required One (1) years of Research laboratory experience required Familiar with routine laboratory procedures, experimental protocols, and overall lab organization Applicant must be highly motivated and able to work independently. Must have superior interpersonal, communication and organization skills and the ability to work across company disciplines and functional units, and computer application experience. Must possess computer skills to include, but not limited to, Excel and Word. Ability to simultaneously manage multiple clerical trials, and attention to details. About UsCedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents. About the TeamCedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most. Req ID : 14150 Working Title : Research Associate II - OBGYN MIGS - Hybrid, Per Diem Department : Research - OBGYN Business Entity : Cedars-Sinai Medical Center Job Category : Academic / Research Job Specialty : Research Studies/ Clin Trial Overtime Status : NONEXEMPT Primary Shift : Day Shift Duration : 8 hour Base Pay : $21.26 - $36.14

This is a hybrid per diem position offering flexibility to work between 0 and 40 hours per week, depending on departmental needs. Scheduling will be determined by the hiring manager in alignment with operational priorities. At this time, we can only consider applicants who are able to commute to our Los Angeles work location several times per week and who reside within a reasonable commuting distance. The hybrid schedule typically consists of two remote workdays and three days spent either onsite or in the field, based on project and program requirements. Preferred Qualification: Proficiency in the Thai language is strongly preferred. Please note that per diem team members are not eligible for health benefits, but this role provides an excellent opportunity to gain valuable experience, contribute to meaningful work, and enjoy a flexible schedule. Cedars-Sinai's Cancer Research Center for Health Equity (CRCHE) and Community Outreach & Engagement team are seeking a passionate and community-oriented Clinical Research Coordinator (CRC I) - Per Diem to support the implementation of the ASPIRE (Asian American Prospective Research) study. This important initiative focuses on advancing community-based research within the Thai community, helping to improve cancer prevention, screening, and health outcomes. In this role, you will play a key part in developing community partnerships, engaging participants, and ensuring the successful implementation of ASPIRE's goals through culturally responsive outreach and collaboration. The Clinical Research Associate I works directly with a Clinical Research Coordinator, Research Program Administrator, or Research Nurse to coordinate and/or implement the study. Evaluates and abstracts research data and ensures compliance with protocol and research objectives. Responsible for completing case report forms, entering clinical research data, and assist with regulatory submissions to the IRB. Provides limited patient contact as needed for study and assist with study budget and patient research billing. Ensures compliance with all federal, local, FDA, IRB, and HIPAA guidelines and regulations pertaining to the study and patient care. Primary Duties and Responsibilities Works with a Clinical Research Coordinator, Research Program Administrator or Research Nurse to coordinate/implement study. Evaluates and abstracts clinical research data from source documents. Ensures compliance with protocol and overall clinical research objectives. Completes Case Report Forms (CRFs). Enters clinical research data into Electronic Data Systems (EDCs) that are provided by the sponsors. Provides supervised patient contact or patient contact for long term follow-up patients only. Assists with regulatory submissions to the Institutional Review Board (IRB) including submission of Adverse Events, Serious Adverse Events, and Safety Letters in accordance with local and federal guidelines. Assists with clinical trial budgets. Assists with patient research billing. Schedules patients for research visits and research procedures. Responsible for sample preparation and shipping and maintenance of study supplies and kits. Ensures compliance with all federal and local agencies including the Food and Drug Administration (FDA) and local Institutional Review Board. Maintains research practices using Good Clinical Practice (GCP) guidelines. Maintains strict patient confidentiality according to HIPAA regulations and applicable law. Participates in required training and education programs. Department Specific Duties & Responsibilities 5% - Works under the direction of a Clinical Research Coordinator, Research Program Administrator, Research Nurse, or other supervising staff to support the coordination and implementation of non-complex research studies. 5% - Collects, evaluates, and abstracts clinical research data; may assist in designing data collection/abstraction tools. Enters and processes clinical research data into sponsor-provided Electronic Data Capture (EDC) systems. 5% - Completes Case Report Forms (CRFs) in accordance with study protocols and sponsor requirements. 5% - Assists with prescreening potential research participants for various clinical trials. Schedules participants for research visits and procedures. Provides supervised patient contact or independent contact for long-term follow-up participants. 5% - Assists supervising staff with regulatory submissions to the Institutional Review Board (IRB), including the submission of Adverse Events, Serious Adverse Events, and Safety Letters per federal and local guidelines. 5% - Assists with clinical trial budgets, study-related billing, and patient research billing activities. 5% - Prepares and ships biological samples; maintains study supplies, kits, and inventory. 5% - Ensures compliance with study protocols, Good Clinical Practice (GCP), FDA regulations, IRB requirements, HIPAA standards, and all institutional and federal guidelines. Maintains strict patient confidentiality. 5% - Serves as a point of contact for external sponsors for select trials; responds to sponsor inquiries and may attend meetings regarding study activity under supervision. Additional Study-Specific Duties Pulmonary Function Lab Assists with prescreening of potential study participants. Maintains organized paper and electronic research files. Assists with preparing manuscripts, correspondence, and other research documents. Conducts literature reviews to support study activities. Neuroscience Transports research medications according to protocol requirements. Performs study-related assessments and participant questionnaires. Maintains organized paper and electronic research files. Assists with manuscript preparation and other research documentation needs. Conducts literature reviews for ongoing and upcoming studies. QualificationsRequirements: High School Diploma/GED required. Preferred: Bachelor's Degree preferred. Proficiency in the Thai language is strongly preferred. 1 year Clinical research related experience preferred. Req ID : 13883 Working Title : Clinical Research Associate I (Hybrid, Per Diem) - Thai & Asian Community Health Initiatives Department : Cancer - Research Center Health Equity Business Entity : Cedars-Sinai Medical Center Job Category : Academic / Research Job Specialty : Research Studies/ Clin Trial Overtime Status : NONEXEMPT Primary Shift : Day Shift Duration : 8 hour Base Pay : $24 - $32.86

*Employment Type:* Full time *Shift:* *Description:* * * The Medical Assistant will function within the State of Ohio scope of practice to administer direct care to patients, functioning under the direction of the provider or registered nurse and practice manager, following all policies and procedures including Mount Carmel Health System, Mount Carmel Medical Group and department specific policies and procedures. * Specialty: Primary Care * Location: 237 W. Schrock Road, Suite B, Westerville, Ohio 43081 * Hours of office: Monday - Friday 7:30am - 5:00pm *What You Will Do:* * Welcome and room patients: heigh, weight and vitals * Review medical history chief complaints and gather other information * Blood draws, injections and EKGs * Answer in basket message, patient follow up calls and message * Using EPIC *Minimum Qualifications:* * Education: Highschool Diploma or GED with 1-2 years Medical experience OR Graduate Bachelors or Associates in science/health degree BUT Graduate/Completion of a medical assistant program preferred, Medical Assistant Certification or Registration preferred, or Graduate of EMT, EMT-P, or Military Medical Corpsman training preferred. * Licensure / Certification: MCMG Only: Nationally recognized Medical Assistant Certification or Registration, preferred. * Experience: One to two years medical assisting experience preferred. In lieu of required education, two to three years of previous medical office experience is required. * Current BLS/CPR, and must maintain current certification *Position Highlights and Benefits:* * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. *Ministry/Facility Information:* Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

*Employment Type:* Full time *Shift:* *Description:* As a Home Care Registered Nurse (RN) at Mount Carmel Home Care, you'll deliver one-on-one, high-quality care to patients in the comfort of their homes. Using advanced technology and your clinical expertise, you'll assess, plan and manage individualized care that promotes healing and independence. Why Join Us? Start Here… Grow Here... Stay Here! At our core, we believe in building careers, not just jobs. Many of our team members stay with us for the long haul-and for good reason. Our culture is built on support, growth, and opportunity. What You Can Expect: * *Consistent, Reliable Workloads* Enjoy steady assignments with guaranteed hours-no surprises. * *Competitive Pay & Low-Cost Benefits* Get exceptional coverage and real savings that make a difference. * *Supportive Leadership* Our management team is here to help you succeed every step of the way. * *Career Growth Opportunities* Every leader on our team started in a field role-your path to leadership starts here. * *Epic EMR System* Streamlined documentation and communication for better care and less stress. * *Fast Hiring Process* Quick interviews and job offers-because your time matters. * *Meaningful Work* Deliver one-on-one care that truly impacts lives. * *Zero On-Call Requirements* Focus on your work without the stress of being on call. *Minimum Qualifications* * Graduate of an accredited nursing program * Active RN license in the State of Ohio * Minimum of one (1) year of professional nursing experience *Benefits Highlights* * Medical, dental and vision insurance starting Day One * Short- and long-term disability coverage * 403(b) retirement plan with employer match * Generous paid time off + 7 paid holidays * Tuition reimbursement up to $5,250/year * Comprehensive onboarding and orientation *About Mount Carmel Home Care* Mount Carmel Home Care is a member of [Trinity Health At Home]( a national home care, hospice and palliative care organization serving communities throughout eleven states. As a faith-based, not-for-profit agency, Mount Carmel Home Care serves patients and families in the comfort of home, offering skilled nursing, therapy (physical, occupational, speech) and medical social work. We are Medicare certified and accredited by The Joint Commission. Learn more about us at [MountCarmelHomeCare.org.]( *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

*Employment Type:* Part time *Shift:* Night Shift *Description:* *MLT or MLS - part-time position, Night shift* The Medical Technologist performs phlebotomy and laboratory testing. Has knowledge of the clinical significance of results, monitors and understands operation of instrumentation, and reports results accurately and rapidly. *What you'll do:* * Performs all clinical testing in assigned department. * Records and reports test results accurately and promptly. * Performs and interprets quality control testing following established guidelines. * Maintains a high level of quality assurance. * Practices established safety procedures, including Universal Precautions and proper use of safety equipment. * Able to recognize a problem by following prescribed strategies and make necessary corrections. * Where no present criteria for decisions are available, will consult with supervisor/manager. In absence of supervisor/manager, will act to determine final decision. * Coordinates and evaluates new reagents, procedures and equipment as requested by supervisor/manager. * Performs routine scheduled and specialized maintenance of laboratory equipment. *What we're looking for:* * Education: Baccalaureate Degree in Medical Technology or related field. * Licensure / Certification: Certification from American Society of Clinical Pathologists, equivalent; eligible for certification. * If applicable, must maintain active certification. * Experience: Preferred, but not required. * Effective Communication Skills Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement starting on day one. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

*Employment Type:* Part time *Shift:* Day Shift *Description:* **Why Mount Carmel?** With five [hospitals]( over [60 free-standing outpatient clinics]( a [college of nursing]( a [Medicare Advantage plan]( and extensive outreach and community wellness programs, [Mount Carmel Health System]( serves more than a million patients in central Ohio each year, and we've been a pillar of this community for more than 130 years. As a proud member of [Trinity Health]( one of the nation's largest Catholic healthcare delivery systems, our network of caring spans 22 states, 94 hospitals, and 133,000 colleagues nationwide. We know that exceptional patient care starts with taking care of our colleagues, so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing. **What we offer:** * Competitive compensation and benefits packages including medical, dental, and vision coverage * Retirement savings account with employer match starting on day one * Generous paid time off programs * Relocation assistance for eligible new colleagues * Employee recognition incentive program * Tuition/professional development reimbursement * Discounted tuition and enrollment opportunities' at the Mount Carmel College of Nursing **Why Columbus? ** The nation's 14th largest city, Columbus, Ohio is one of the fastest growing major metropolitan areas in the Midwest - ranked #1 for population growth, #1 for job growth, #1 for wage growth, and #1 real estate market. And with a vibrant blend of professional sports, world-class attractions, creative cuisines, and a flourishing music and arts scene, you'll never be found wanting for entertainment and experiences to call your own in Columbus. Learn more at [**************************** **About the job:** The **Registered Respiratory Therapist (RRT or CRT)**, within the Ohio Scope of Practice, provides therapeutic procedures and diagnostic testing to chronically and acutely ill patients requiring respiratory procedures. **What we are looking for:** * **Education:** Successful completion of a 2 or 4 year Respiratory Care Program, or completion of additional educational requirements allowing eligibility to obtain registry credentials. * **Licensure / Certification:** Ohio Respiratory Care Professional License to practice in the State of Ohio and National Board of Respiratory Care credential indicating RRT or CRT * **Experience:** Clinical experience in adult and neonatal respiratory therapy procedures such as aerosolized delivery of medication, mechanical ventilation, assisting with intubations and extubations, pulmonary function studies, emergency care, and obtaining and interpreting arterial blood gases. * Maintain current BLS certification. **What you will do:** * Provide Respiratory Care, ensure an environment of patient safety, promote evidence-based practice and quality initiatives and exhibit professionalism in the care of patients and their families. * Perform duties or responsibilities outside the normal routine care of the patient. * Initiate and administer therapeutic procedures, diagnostic tests and education in accordance with departmental policy and procedures. * Record information/patient assessment on the patient's medical record and maintain departmental records. * Precept new employees as requested and participate in students clinical rotations. * Demonstrate knowledge of and ability to maintain respiratory therapy equipment. * Communicate pertinent clinical information and collaborate with physicians, house staff and other health care disciplines regarding patient care, treatment and/or plan of care. -- Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

PRIMARY ROLE OBJECTIVE: The Call Conversion Manager is a mission-critical leadership role responsible for the daily operations, alignment with strategic direction, and relevant operational coordination with FHC clinics and the FHC call conversion staff. This position ensures optimal scheduling efficiency, market-driven campaigns, high-quality customer service, and timely patient access to care. The Call Conversion Manager will lead a hybrid (internal and remote) high-performing call conversion team focused on meeting organizational Key Performance Indicators (KPIs), including call-to appointment conversion, schedule fill rates, and access growth as a primary driver of organizational sustainability for Family Health Centers. SUPERVISORY RESPONSIBILITIES: Directly supervises Call Conversion staff and acts as a partner and liaison between FHC and any contracted call conversion support companies/teams. MAIN DUTIES & RESPONSIBILITIES Drive a performance-based sales mindset, coaching staff to use persuasive, patient-centered communication that drives scheduled visits. Supervise and support the performance of call conversion staff and act as a liaison with any/all contracted call support vendors. Provide day-to-day leadership, coaching, and training to promote patient-centered customer service and effective appointment conversation, including the oversight and effective use of IVR (Interactive Voice Response) in FHC's phone system. Coordinate with clinic-level leadership & staff to optimize provider schedules and appointment access. Achieve schedule fill rates and implement strategies to meet organizational access targets. Collect, analyze, and present data related to call center operations, including call-to-conversion rate, call volume, abandonment rate, call wait time, provider utilization, and time-to-fill metrics. Translate data insights into actionable plans to improve conversion and patient satisfaction. Serve as the organizational expert on scheduling policies, workflows, and tools. Develop and maintain standard operating procedures for call handling, scheduling, and non-clinical triage and escalation. Ensure call conversion staff appropriately identify clinical red flags that require escalation to licensed clinical professionals in accordance with established protocols. Support integration of clinic-defined protocols and best practices into call center workflows. Facilitate team meetings and participate in cross-departmental improvement initiatives. Address patient complaints and service recovery cases related to call center interactions. Ensure compliance with JC, HIPAA, HRSA, and other applicable regulations and standards. Collaborate with clinical supervisors, IT, billing, and QIP to ensure call center operations align with organizational priorities and compliance requirements. Lead and participate in continuous quality improvement (CQI) initiatives focused on access, scheduling accuracy, and patient communication. Assist in preparing data for Uniform Data System (UDS) reports and HRSA grant compliance as it relates to call center functions. Demonstrate cultural humility and ensure that staff meet patients at their level to provide support. Maintain and support emergency communication and after-hours call protocols as applicable. Act as a super-user or lead trainer for the scheduling module in the organization's EHR system. KNOWLEDGE, SKILLS & ABILITIES: Proven ability to coach persuasive communication and conversation-focused call behaviors Proficient in EHR systems, call center technologies, Excel, and data visualization tools Strong leadership and interpersonal communication Analytical and problem-solving ability Scheduling and non-clinical triage and escalation expertise Patient-focused and mission-driven Strong practitioner of cultural humility EDUCATION & EXPERIENCE: At least 3 years in sales leadership or call center management with a strong emphasis on appointment setting, call volume, conversion tactics. ELIGIBILITY QUALIFICATIONS: Healthcare experience preferred, but not required OTHER DUTIES CLAUSE: This is a summary only and not meant to be a comprehensive list of all the duties and responsibilities for the job. Changes to current duties and new duties and responsibilities can be assigned at any time without notice. Performance will be evaluated in relation to this job description to include any potential changes or addition to duties as assigned.

This role is in-person for at least the first 90 days for training with the understanding that it may become be a flexible hybrid role. The Nurse Triage Support Specialist (NST) acts as a point of contact for patients and families, providing direct access for asking clinical questions. This position assesses incoming telephone calls and messages from patients and families, resolving patient needs and issues whenever possible, including triage of acute conditions. The NST works collaboratively with other team members to provide care management services in accordance with department protocols and algorithms. PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by graduation from an accredited RN School of Nursing and experience in medical / surgical or acute care setting; ability to communicate effectively, and ability to work compatibly with physicians and other staff members. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day. This is a hybrid role consisting of on campus and remote work. There will be a training period of up to 6 month of onsite instruction and role-related skill optimization. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

This role offers a fully remote work arrangement. Please note that applicants must be based in California to be considered for this opportunity This position is a post-award role, meaning the incumbent will support sponsored research projects after funding has been awarded. Responsibilities include financial management and oversight of active grants and contracts, such as monitoring budgets and expenditures, ensuring compliance with sponsor and institutional policies, processing financial transactions, preparing financial reports, and partnering closely with investigators and research teams to support the ongoing fiscal health of awarded studies. This role does not focus on proposal development or grant submission activities. The Clinical Research Finance Coordinator III develops highly complex clinical trial budgets for industry, National Institutes of Health (NIH), and investigator-initiated clinical research. Evaluates research protocols to assess resource needs, procedures, clinical research staff time, investigator time, and costs from ancillary departments. Determines cost allocation, negotiates budgets, details budgets, and responsible for monitoring and invoicing. Plans and coordinates strategies for improving efficiency, action plans to improve quality, and training and education of personnel. Ensures compliance with all federal and local agencies including the Food and Drug Administration (FDA) and local Institutional Review Board. Primary Duties and Responsibilities Works closely with investigators and ancillary departments to identify research procedures needed, budget estimates and cost details. Evaluates highly complex research protocols to assess resource needs, research procedures, clinical research staff time, investigator time, and costs from ancillary departments. Processes Ancillary Agreements with departments providing research services. Determines whether research procedures in the protocol are standard-of-care or a research-related cost in order to correctly classify expenses. Develops highly complex clinical trial budgets sponsored for industry and the National Institutes of Health (NIH), investigator-initiated clinical research. Works with the CSMC office of Sponsored Research to develop final budgets for clinical trials and research projects. Reviews and approves internal and/or satellite site budgets. Negotiates trial budgets and payment terms with industry sponsors. Monitors study accounts to evaluate that cost expenses/details are appropriate and within expected limits, reconciles accounts receivable and payments, and determines the best course of action for any deficits and/or surpluses. Negotiates with sponsors the final payment due for account closeout. Conducts quality review and/or audits of clinical trial budgets. Serves as point of contact for fiscal related questions and engages management as appropriate. Responsible for invoicing sponsors, patient research billing, reimbursement to ancillary departments, and payment tracking. Issues and submits invoices for protocol-related items and patient-related expenses per the executed contract and internal invoices for staff time and effort allocation into study accounts. Works closely with sponsors and clinical teams to resolve queries regarding invoices and/or payments due. Extracts and defines relevant information, analyzes and interprets data to determine financial performance and/or to project a financial probability, and makes recommendations and/or creates proposals to influence business results. Prepares and delivers data, reports and/or presentations to investigators, management and/or leadership. Enters financial information from finalized clinical trial budgets and clinical trial agreements into the Clinical Trial Management System. Reviews and finalizes study calendars to ensure agreement with Medicare coverage analysis and clinical trials budget. Performs Medicare coverage analysis for clinical trials and collaborates with Institutional Review Board (IRB) to finalize and obtain approval. Reviews protocol amendments for impact to sponsored research budget/contract. Processes budget/contract amendments as applicable. Provides training, education, onboarding and mentors other personnel. Plans and coordinates strategies to improve existing standard operating procedures related to budgeting and clinical trials finance. Identifies quality and performance improvement opportunities and work with management to lead the development of new (or improvement of existing) processes, policies or standard operating procedures. Assists with business software launches, implementation or optimization. May lead or facilitate team meetings. QualificationsRequirements: High School Diploma/GED. 5 years of Experience with billing, accounting, accounting, finance, financial analysis or related field. 2 years of Experience in clinical research. Preferred: Bachelors in Accounting, Finance, or other related degree Req ID : 13660 Working Title : Clinical Research Finance Coordinator III - Post Award Department : Cancer - SOCCI Clinical Research Business Entity : Cedars-Sinai Medical Center Job Category : Academic / Research Job Specialty : Contract & Grant Budget/Fund Overtime Status : EXEMPT Primary Shift : Day Shift Duration : 8 hour Base Pay : $41.42 - $70.41

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: At OhioHealth, we help registered nurses new to acute care transition to bedside care by building the knowledge, skills, professional presence, and experience needed to be an OhioHealth nurse. Our residents will experience the benefit of centralized recruitment during the application, interview and hiring process. Beginning upon hire, OhioHealth's Nurse Residency Program is customized to meet the needs of the transitioning nurse by incorporating central and track specific learning experiences. Our program is designed to extend beyond clinical orientation to support the nurse residents throughout their first year by facilitating interactions with experienced preceptors, subject matter experts and small peer groups. This position provides general nursing care to patients and families along the health illness continuum in diverse health care settings while collaborating with the health care team. He/She is accountable for the practice of nursing as defined by the Ohio Board of Nursing. Responsibilities And Duties: Assessment/Diagnosis - Performs initial, ongoing, and functional health status assessment as applicable to the population and or individual (30%). Outcomes Identification/Planning - Based on nursing diagnoses and collaborative problems, documents planned nursing interventions to achieve outcomes appropriate to patient needs (30%). Implementation/Evaluation - Evaluates and documents response to nursing interventions and achievement of outcomes at appropriately determined intervals; as part of a multidisciplinary team, revises plan of care based on evaluative data (20%). Leadership - Actively participates in process improvement activities to achieve targeted measures of clinical quality, customer satisfaction, and financial performance (10%). Operations (10%). As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time. Minimum Qualifications: Associate's Degree (Required) BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing Additional Job Description: RN - Registered Nurse BLS - Basic Life Support CPR - Cardiopulmonary Resuscitation Field of Study: Nursing Years of Experience 0 Work Shift: Variable Scheduled Weekly Hours : 36 Department CC Med Surg Fellowship Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Job Description Are you looking for a meaningful career? Are you passionate about healthcare in your community? Do you enjoy helping people? The Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth. We are currently hiring a Psychotherapist based in our Milford health center. As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the cultures of our staff and community. You are a good fit for our team if you're passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment. Job Summary: Provide outpatient mental/behavioral health psychotherapy to patients of the Health Center, including the health center's Office Based Addiction Treatment and SUD patients. Provide brief and longer-term psychotherapy, consultation, assessment and evaluation. Serve as a member of the clinical practice team and works collaboratively with other team members in providing patient care. Participate in coordinating care for individual patients, support patients and families in self-management, through evidenced-based approaches as part of the team-based approach to care. Engage in health center projects that are aimed at specific patient population needs. Maintain necessary paperwork and documentation as required by department and health center policies and protocols. Provide consultation to medical providers as well as to other programs of the health center regarding mental/behavioral health issues. Provide patient advocacy, outreach, and education in the community as appropriate. Adhere to all department protocols regarding patient care. Perform other duties and work on special projects as assigned by the supervisor including attendance at requested department, center, and outside meetings and/or trainings. Supports a work environment that is responsive and sensitive to the needs of a diverse staff and patient population. Contributes and is an active part of a positive and professional team, supporting our Mission Statement. Job Requirements: A current active license to practice in Massachusetts as a LMHC, LICSW, LCSW, LMFT OR Independently License Eligible A passion for making a difference in the lives of vulnerable populations Bilingual in Spanish OR Portuguese a plus Benefits: $65,000-$80,000 per year All pay rates are subject to experience, licensure or certification, and location Medical insurance starts on the first day of employment. Health center pays 80% of medical insurance premiums. Includes coverage for all individuals and most family types. Generous time off packages Dental and Vision insurance 403b Retirement Plan with employer match Flexible Spending Accounts Employee Assistance Program Powered by JazzHR BNgGJlSckP

Job DescriptionStanding tall in the center of Framingham Massachusetts, we are a beacon of health-equality, dedicated to providing comprehensive primary care services for individuals of all ages, backgrounds, and walks of life. We believe that healthcare is a fundamental human right, not a privilege. Our mission is to ensure that every member of our community has access to high-quality, affordable healthcare, regardless of their socio-economic status. As a non-profit organization, we are driven by a deep commitment to serving those in need and promoting wellness throughout our community. We are privileged to serve a diverse group of patients, many of whom do not speak English as their first language. Have an international experience right here in Central Massachusetts! Summary of opportunity: Reporting to the Chief Medical Officer, the Medical Director-APP will provide leadership and supervision to all aspects of Kennedy Community Health's Framingham MA primary care clinic. The Medical Director-APP will spend part of their time overseeing the Provider staff as well as maintaining a patient panel of their own. The Medical Director-APP's weekly schedule will include onsite and remote hours. In addition, the this person will ensure that Kennedy Community Health abides by its established quality controls to ensure that the best interests of the organization are kept in mind while providing quality health care. Responsibilities: Provides clinical and administrative oversight including productivity, scheduling, clinical protocol development and implementation. Provides operations or administrative supervision to all Medical Providers on the Primary Care team Provides clinical supervision to advanced practice provider medical staff (NPs/PAs) Participates in Medical Leadership Team to make recommendations and promote consistency Provides clinical oversight for the development and implementation of health center programs. Clinical Responsibilities: Examines patients of all ages, formulates diagnostic plans, defines and orders required diagnostic testing. Interprets examination findings and test results and implements treatment plans. Determines need for consultation and assists in medical care and treatment provided at the direction of other specialists. Participates in other care procedures according to training and demonstrated ability. Framingham Clinic Details: Support staff includes Medical Assistants, Registered Nurses, Medical Interpreters, Front-Desk Administrators, and Community Health Workers. In addition to Primary Care, our clinic also offers the following services: Dentistry, Optometry, Lab, Pharmacy, and Behavioral & Mental Health. Educational and Experiential Requirements: Active, unrestricted Nurse Practitioner License or Physician Assistant License in Massachusetts. Active, unrestricted MCSR and DEA Experience and skilled with caring for all ages (0-geriatric) Knowledge of management and supervisory principles and practices. 7+ years of primary care or similar environment experience Supervisory experience preferred but not required The Health Center requires all employees to have the most recent COVID19 Booster and the yearly Flu Vaccine. Benefits: $155,000-$170,000 Disclaimer: All pay rates are subject to experience, licensure or certification, and location Generous time off package including 4 weeks of paid vacation, 11 paid holidays, 3 personal days, 5 sick days and 3 extended sick days. Opportunities for a remote and on-site hybrid work schedule. No onsite weekend hours. On-Call is light and 100% remote. Qualifies for the Federal and State Loan Repayment Programs Health Insurance plans starting on day-1 of employment. Employer pays 80% of medical insurance premiums Dental Insurance and Vision Insurance options Short-Term and Long-Term Disability paid 100% by employer Competitive Retirement Plan with company match CME Reimbursement Powered by JazzHR hs3a4nmng3

*Employment Type:* Full time *Shift:* *Description:* * * The Medical Assistant will function within the State of Ohio scope of practice to administer direct care to patients, functioning under the direction of the provider or registered nurse and practice manager, following all policies and procedures including Mount Carmel Health System, Mount Carmel Medical Group and department specific policies and procedures. * Specialty: Primary Care * Location: 1945 Newark-Granville Road, Granville, Ohio 43023 * Hours of office: Monday - Thursday: 7:00 a.m. - 4:30 p.m. Friday: 7:00 a.m. - 4:00 p.m. *What You Will Do:* * Welcome and room patients: height, weight and vitals * Review medical history chief complaints and gather other information * Blood draws, injections and EKGs * Answer in basket messages, patient follow up calls and messages * EPIC *Minimum Qualifications:* * Education: Highschool Diploma or GED with 1-2 years Medical experience OR Graduate Bachelors or Associates in science/health degree BUT Graduate/Completion of a medical assistant program preferred, Medical Assistant Certification or Registration preferred, or Graduate of EMT, EMT-P, or Military Medical Corpsman training preferred. * Licensure / Certification: MCMG Only: Nationally recognized Medical Assistant Certification or Registration, preferred. * Experience: One to two years medical assisting experience preferred. In lieu of required education, two to three years of previous medical office experience is required. * Current BLS/CPR, and must maintain current certification *Position Highlights and Benefits:* * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. *Ministry/Facility Information:* Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

*Employment Type:* Part time *Shift:* *Description:* *Medical Lab Technician or Medical Technologist, Night Shift* ***This position will work 1, 12 hour night shift a week. We are ideally looking for someone to work every other Saturday and Sunday from 6:00 pm - 6:30 am. *About Mount Carmel Dublin: * Mount Carmel Dublin will be an innovative medical ambulatory campus directly tailored to the needs of the Dublin community and surrounding suburbs. Services provided: * 14-bay emergency department * 10-bay observation unit * 30 acute inpatient beds * 4 operating rooms * Level 1 cardiac capability * Advanced imaging, and other outpatient testing * Attached MOB The attached medical office building will provide a community education space in addition to clinic space for: Primary Care, Neurology, Cardiology, Vascular and other independent specialists. Mount Carmel plans to extend its community health and well-being programs into the Dublin community as well. *Why Mount Carmel Health System: * Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Joining our team means becoming part of a dynamic community dedicated to providing exceptional, compassionate, people-centered care to anyone and everyone who needs it. Here, care goes beyond a procedure. Here is where compassion and expertise come together to impact patient lives every single day. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Together, we will continue transforming lives and improving outcomes at our new, innovative campus. Here, care is provided by all of us For All of You! *What we offer: * * Competitive compensation and benefits packages (medical, dental, and vision) * Retirement savings account with employer match starting on day one up to 75% matching contribution * Paid time off program * Tuition/professional development reimbursement * Discounted tuition opportunities at the Mount Carmel College of Nursing * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! *About the Unit: * The laboratory at Mount Carmel Dublin will provide a wide range of laboratory procedures that will aid clinicians in diagnosing, treating, and managing patients. There will be comprehensive testing in the specialties of hematology, chemistry, coagulation, urinalysis, blood gases, molecular, and blood banking. Located on the 1st floor will be an Outpatient Lab Service Center that will provide convenient hours for patients to have their blood drawn. Self-scheduling will be available to allow for little to no wait times. This laboratory will house all new state of the art instrumentation along with EPIC Beaker laboratory information system. The laboratory team will interact with other Dublin Hospital health care professionals to coordinate the best patient care experience. *About the job: * The Medical Technologist performs laboratory testing. Has knowledge of the clinical significance of results, monitors and understands operation of instrumentation, and reports results accurately and rapidly. *What you'll do:* * Performs all clinical testing in assigned department. * Records and reports test results accurately and promptly. * Performs and interprets quality control testing following established guidelines. * Maintains a high level of quality assurance. * Practices established safety procedures, including Universal Precautions and proper use of safety equipment. * Able to recognize a problem by following prescribed strategies and make necessary corrections. * Where no present criteria for decisions are available, will consult with supervisor/manager. In absence of supervisor/manager, will act to determine final decision. * Coordinates and evaluates new reagents, procedures and equipment as requested by supervisor/manager. * Performs routine scheduled and specialized maintenance of laboratory equipment. *What we're looking for:* * Education: Baccalaureate or Associate Degree in Medical Technology or related field. * Licensure / Certification: Certification from American Society of Clinical Pathologists, equivalent; eligible for certification. * If applicable, must maintain active certification. * Experience: Preferred, but not required. * Effective Communication Skills -- Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Work Type:Full and Part time Available Minimum to Midpoint Pay Rate:$27.57 - $35.84 / hour Hiring Incentives:$5,000 Sign-on bonus; plus $7,500 Relocation Incentive (if relocating from greater than 50 miles away). One-half for Part-time roles. Make a Lasting Impact on Lives - Join Lee Health as a Registered Dietitian in the greater Fort Myers, Florida area! Are you passionate about helping the community thrive through nutrition? AtLee Health, we're looking for compassionate Registered Dietitiansto join our collaborative interdisciplinary care teams. In these rewarding roles, you'll provide specialized nutrition interventions tailored to the unique needs of our patients. Whether you're drawn to the challenge of clinical nutrition in specialized populations or the joy of coordinating nutrition care plans with patients and their families, this is your opportunity to make a real difference. Current opportunities may include: Pediatrics:Full and Part-time inpatient; outpatient areas in GI and Endocrinology Adult:Full-time Inpatient; Full-time Outpatient (Cape Coral and Fort Myers); Part-time Community Outreach (Cape Coral) Cancer Support(RDOncology experience preferred):Full-time Outpatient;Partially remote(2 days remote; 3 days onsite in Bonita and Fort Myers) What We Offer You: Competitive pay Up to $12,500 in hiring incentives Room for growth & career development A team of supportive, collaborative professionals Top-tier health coverage, including no-cost services at Employee Health Clinics Education reimbursement (after 90 days) Up to 5% retirement match Supplemental benefits including Pet Insurance, Legal Insurance, and more! "I chose Lee Health because of its strong commitment to its employees and its clear set of values. I believe a fulfilling career is built on continuous growth, and Lee Health supports this through opportunities for ongoing education and professional development. This focus on learning, combined with the organization's core values, creates a workplace I'm excited to be a part of."- Maria A., RD @ Lee Health Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or Bachelor's Dietetics / Human Nutrition and Foods Required Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or 1 Year Clinical Nutrition Preferred State of Florida Licensure Requirements Licenses Required/ Preferred and/or Dietitian License Preferred Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or RD (Registered Dietitian) Required Additional Requirements Florida Licensure (LD) through the Florida Department of Profession Regulations (DPR) Optional US:FL:Cape Coral

PRIMARY ROLE OBJECTIVE: The Call Conversion Manager is a mission-critical leadership role responsible for the daily operations, alignment with strategic direction, and relevant operational coordination with FHC clinics and the FHC call conversion staff. This position ensures optimal scheduling efficiency, market-driven campaigns, high-quality customer service, and timely patient access to care. The Call Conversion Manager will lead a hybrid (internal and remote) high-performing call conversion team focused on meeting organizational Key Performance Indicators (KPIs), including call-to appointment conversion, schedule fill rates, and access growth as a primary driver of organizational sustainability for Family Health Centers. SUPERVISORY RESPONSIBILITIES: Directly supervises Call Conversion staff and acts as a partner and liaison between FHC and any contracted call conversion support companies/teams. MAIN DUTIES & RESPONSIBILITIES Drive a performance-based sales mindset, coaching staff to use persuasive, patient-centered communication that drives scheduled visits. Supervise and support the performance of call conversion staff and act as a liaison with any/all contracted call support vendors. Provide day-to-day leadership, coaching, and training to promote patient-centered customer service and effective appointment conversation, including the oversight and effective use of IVR (Interactive Voice Response) in FHC's phone system. Coordinate with clinic-level leadership & staff to optimize provider schedules and appointment access. Achieve schedule fill rates and implement strategies to meet organizational access targets. Collect, analyze, and present data related to call center operations, including call-to-conversion rate, call volume, abandonment rate, call wait time, provider utilization, and time-to-fill metrics. Translate data insights into actionable plans to improve conversion and patient satisfaction. Serve as the organizational expert on scheduling policies, workflows, and tools. Develop and maintain standard operating procedures for call handling, scheduling, and non-clinical triage and escalation. Ensure call conversion staff appropriately identify clinical red flags that require escalation to licensed clinical professionals in accordance with established protocols. Support integration of clinic-defined protocols and best practices into call center workflows. Facilitate team meetings and participate in cross-departmental improvement initiatives. Address patient complaints and service recovery cases related to call center interactions. Ensure compliance with JC, HIPAA, HRSA, and other applicable regulations and standards. Collaborate with clinical supervisors, IT, billing, and QIP to ensure call center operations align with organizational priorities and compliance requirements. Lead and participate in continuous quality improvement (CQI) initiatives focused on access, scheduling accuracy, and patient communication. Assist in preparing data for Uniform Data System (UDS) reports and HRSA grant compliance as it relates to call center functions. Demonstrate cultural humility and ensure that staff meet patients at their level to provide support. Maintain and support emergency communication and after-hours call protocols as applicable. Act as a super-user or lead trainer for the scheduling module in the organization's EHR system. KNOWLEDGE, SKILLS & ABILITIES: Proven ability to coach persuasive communication and conversation-focused call behaviors Proficient in EHR systems, call center technologies, Excel, and data visualization tools Strong leadership and interpersonal communication Analytical and problem-solving ability Scheduling and non-clinical triage and escalation expertise Patient-focused and mission-driven Strong practitioner of cultural humility EDUCATION & EXPERIENCE: At least 3 years in sales leadership or call center management with a strong emphasis on appointment setting, call volume, conversion tactics. ELIGIBILITY QUALIFICATIONS: Healthcare experience preferred, but not required OTHER DUTIES CLAUSE: This is a summary only and not meant to be a comprehensive list of all the duties and responsibilities for the job. Changes to current duties and new duties and responsibilities can be assigned at any time without notice. Performance will be evaluated in relation to this job description to include any potential changes or addition to duties as assigned.

:Overview of Unit/Department Expand your healthcare knowledge and experience while maintaining your skills at the bedside. Consider joining our team in a hybrid position in a cross training role which includes both bedside nursing shifts and an opportunity to grow new skills as a virtual nurse. Our Virtual Nursing Command Center is full of advanced technology that gives our patients an extra level of monitoring from admission to discharge. Our virtual nurses are centrally located in the Virtual Command Center at Cox South. They use this technology to support our bedside RNs with tasks to make lighten their workload as well as monitor patient's vital signs, assist with admissions and discharges, and collaborate with our virtual physicians, pharmacists, respiratory therapists, and Early Intervention Team! If you are on the search for a new way to expand your nursing knowledge come and give Virtual Nursing a go! Additional Information About the Position for Qualified Candidates •Up to $6,00.00 Sign-On Bonus • Up to 40 hours of front-loaded Paid Time Off • Up to $3,000 Relocation bonus • $1.00 Certification pay • $1.00 BSN pay • Career Ladder Bonus eligible up to $5,000.00 Job Summary The Medical-Surgical nurse is responsible for managing the care of the adult or geriatric patient experiencing general medical conditions or general surgical procedures. The nurse must be able to assess patient condition, administer medications, change dressings, monitor vital signs, keep records and provide patients and families with support and education. The Medical-Surgical nurse maintains a wide array of medical care knowledge in order to care for a diverse group of patients. The hybrid virtual eAcute nurse will work at least one shift per pay period as an eAcute Virtual Med surg nurse and the remainder of shifts as a bedside nurse. The eAcute Virtual Med-Surg nurse is a pivotal member of the healthcare team to assist with managing the care of the adult or geriatric patient experiencing general medical conditions or general surgical procedures. The virtual nurse will assist with tasks such completing the admission and discharge process, care plan development and maintenance, patient education, medication and discharge teaching, care coordination, mentoring of new nurses, and implementation of evidence-based care. The virtual eAcute nurse assists the primary bedside nurse with nursing tasks not required to be done in person as well as real-time quality and patient safety surveillance. The eAcute Virtual Med-Surg nurse maintains a wide array of medical care knowledge in order to care for a diverse group of patients. Virtual training begins after successful 12-week orientation period as bedside nurse.Education: ▪ Required: Graduate of an accredited nursing program or NLN approved program ▪ Preferred: Bachelor's Degree in Nursing Experience: ▪ Required: At least two years' nursing experience ▪ Preferred: Preceptor and Charge nurse experience Skills: ▪ Accountable and responsible for own safe clinical practice ▪ Basic computer skills and knowledge ▪ Excellent customer service skills ▪ Thrives in rapidly changing environment ▪ Self-motivated ▪ Excellent verbal and written communication skills ▪ Demonstrate effective leadership abilities ▪ Exhibits valuable time management skills ▪ Strong critical thinking/problem solving skills. ▪ Flexibility and ability to work in a multi-tasking environment. Licensure/Certification/Registration: ▪ Required: RN license active in the state of Missouri

Are you looking for a meaningful career? Are you passionate about healthcare in your community? Do you enjoy helping people The Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth. We are currently hiring a Psychotherapist based in our Worcester health center. As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the cultures of our staff and community. You are a good fit for our team if you're passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment. Job Summary: Provide outpatient mental/behavioral health psychotherapy to patients of the Health Center. Provide brief and longer-term psychotherapy, consultation, assessment and evaluation. Serve as a member of the clinical practice team and works collaboratively with other team members in providing patient care. Participate in coordinating care for individual patients, support patients and families in self-management, through evidenced-based approaches as part of the team-based approach to care. Engage in health center projects that are aimed at specific patient population needs. Maintain necessary paperwork and documentation as required by department and health center policies and protocols. Provide consultation to medical providers as well as to other programs of the health center regarding mental/behavioral health issues. Provide patient advocacy, outreach, and education in the community as appropriate. Adhere to all department protocols regarding patient care. Perform other duties and work on special projects as assigned by the supervisor including attendance at requested department, center, and outside meetings and/or trainings. Supports a work environment that is responsive and sensitive to the needs of a diverse staff and patient population. Contributes and is an active part of a positive and professional team, supporting our Mission Statement. Job Requirements: A current active license to practice in Massachusetts as a LMHC, LICSW, LCSW, LMFT OR Independently License Eligible A passion for making a difference in the lives of vulnerable populations. $65,000-$80,000 Bilingual in English and Spanish OR English and Portuguese Benefits: Competitive salary based on related experience Medical insurance starts on the first day of employment. Health center pays 80% of medical insurance premiums. Includes coverage for all individuals and most family types. Generous time off packages Dental and Vision insurance 403b Retirement Plan with employer match Flexible Spending Accounts Employee Assistance Program