Brooks Rehabilitation jobs in Jacksonville, FL

The Administrator oversees and manages client care teams to ensure the delivery of high-quality care and effective case management in alignment with Agency policies, state and federal regulations, and the Nurse Practice Act. This role is responsible for the supervision of personnel and the oversight of all patient care services. At times, the Administrator may provide direct care to adult patients, applying the nursing process and established standards of practice. The Administrator actively participates as a member of the interdisciplinary treatment team and ensures the implementation of each patient's plan of care. The Administrator plays an integral part of the revenue cycle team ensuring all operations are performing at their highest. Job Responsibilities: Establishes and maintains the Agency's organizational structure to ensure effective operations. Plans, organizes, and directs the Agency's daily operations in compliance with 484.105(b)(1)(ii). Ensures that qualified Clinical Managers are available during all operating hours, per 484.105(b)(1)(iii). Directs and coordinates the overall administration and development of the Agency in alignment with its mission, available resources, staff input, and the participation of the Professional Advisory Board. Provides strategic leadership in developing and implementing long-range goals and plans. Guides the creation and implementation of Agency programs, policies, and procedures. Monitors legislative, community, and third-party payer trends that may impact Agency operations and development. Ensures compliance with all applicable federal, state, and ACHC regulations governing home health care services. Maintains effective communication and collaboration between the Governing Body and Agency staff. Oversees the accuracy and appropriateness of public information, marketing, and promotional materials. Leads efforts to develop and maintain systems for data collection, reporting, and analysis to ensure consistent service delivery, accurate accounting, and performance measurement. Participates in public relations and marketing initiatives to enhance community awareness of home health services, foster relationships within the healthcare community, and support Agency growth. Provides regular reports and recommendations to the Governing Body regarding Agency performance, future service development, and strategic partnerships. Ensures compliance with all contracts and agreements. Participates in the recruitment, selection, orientation, and professional development of management staff. Ensures that only qualified personnel are employed and that staff qualifications and policies are maintained in accordance with 484.105(b)(1)(iv). Ensures availability during all operating hours, per 484.105(b)(3). When unavailable, delegates authority to the Director of Nursing or Clinical Team Manager, who assumes full administrative responsibilities as required by 484.105(b)(2). Oversees daily business functions, including systems to support employee recruitment, hiring, and ongoing professional development. Collaborates with senior leadership to develop the Agency's annual operating budget with input from all departments and submits it to the Governing Body for approval. Ensures the integrity and effectiveness of the Agency's budgeting and accounting systems. Prepares accurate financial reports and manages resources in accordance with approved budgets and revenue projections. Leads the implementation and oversight of the Agency-wide Performance Improvement Program. Actively serves on the Professional Advisory Board and Quality Improvement Committee. Job Qualifications: Must be a licensed registered nurse, or hold an undergraduate degree in a related field. Bachelor's degree required; Master's degree preferred. Minimum of three (3) years of progressive leadership experience, including at least one (1) year in a supervisory or administrative role within home health care or a related healthcare setting. Previous experience in home health care or in a facility licensed under Chapter 395, Part II of Chapter 400, or Part I of Chapter 429 required. Strong knowledge of state, federal, and local regulatory requirements, as well as accreditation standards. Demonstrated understanding of Medicare guidelines, COPS, state licensure, ACHC accreditation standards, reimbursement processes, and documentation requirements for home health services. Proven ability to lead teams effectively, with strong organizational, analytical, and decision-making skills. Ability to manage multi-sites through out the state and oversee standardized processes for all offices. Excellent verbal and written communication skills with the ability to build positive relationships across interdisciplinary teams. Working knowledge of business management principles and quality improvement processes. Active participation in the development and implementation of agency policies and procedures to ensure care aligns with clinical best practices and quality outcomes. Must possess a valid driver's license, maintain required automobile liability insurance, and have reliable transportation. Must be willing to travel 50% to all offices. No overnight travel required unless necessary.

This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments. Gathers requirements, makes technical recommendations, configures, and implements computer systems, subsystems or modifications to existing systems to achieve the objectives of projects assigned in the most efficient manner. Qualifications: Bachelor's Degree that emphasizes Math, Business or computer science with 1 year of system support and analysis, Associates Degree/Certification. 2 years of help desk experience. Efficient in completing assigned tasks individually or as part of a team. Strong technical knowledge and be able to use that knowledge to analyze and resolve technical issues efficiently with minimal supervision. Experience with Norton Ghost, Cisco VPN, and Active Directory a plus. (Preferred) Hours: Full-Time, 40 hours per week Location: Onsite at Brooks University Hospital campus at 3599 University Blvd South, Jacksonville, FL 32216 Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical Education and Professional Development Programs

Join an elite group of Rehabilitation Medicine specialists who treat highly complex patients with Brain Injury, Spinal Cord Injury, Multi-trauma, Stroke, and Transplant. Job Responsibilities: * Comprehensive Rehabilitation management for complex rehab patients * Inpatient skilled nursing facility consulting practice * Research involvement related to rehabilitation intervention and outcomes * Teaching opportunity with medical students and residents Job Qualifications: * Board Certified/Eligible * Florida Licensure/Eligibility required * Provide excellent clinic care for all rehabilitation populations * Provide care that is compassionate, appropriate, and promotes heathy outcomes * Utilize effective communication skills at all levels to enhance team functioning, patient care coordination, and leadership. Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: * Competitive Salary with an RVU based system * Comprehensive Benefits package * First year guaranteed salary * Retirement Plan * Employee Discounts * Clinical Education and Professional Development Programs

The Accounts Payable Specialist is responsible for accurately processing vendor invoices, ensuring timely payments and maintaining precise financial records. This role supports our internal customers as well as our vendors by resolving payment discrepancies and fostering strong relationships. Hours: Monday - Friday, 40 hours per week Responsibilities: Review, verify, and process vendor invoices, expense reports, and payment requests. Match invoices to purchase orders ensure accuracy. Enter invoices into the accounting system with correct coding to GL accounts. Prepare and process check runs, ACH payments, and wire transfers. Reconcile vendor statements and resolve discrepancies promptly. Maintain accurate and organized accounts payable files and documentation. Respond to internal customer & vendor inquiries in a professional and timely manner. Ensure compliance with company policies and internal controls Qualifications: High school diploma or equivalent required 2 years of Accounts Payable experience preferred Strong attention to detail and organizational skills Proficiency in Microsoft Excel and Microsoft Outlook Excellent communication and problem-solving abilities Ability to work independently and meet deadlines in a fast-paced environment. Experience with Oracle Fusion preferred but not required. Location: Brooks Rehabilitation Inpatient Hospital located at 3599 University Blvd S, Jacksonville, FL 32216 Hours: Monday - Friday, 40 hours per week Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Empower People. Shape the employee experience. Make a difference. If you are passionate about helping others, love diving into details, and thrive in a role where accuracy meets compassion, this is the perfect opportunity for you! We are looking for a Benefits Specialist to join our best-in-class HR Team; someone will be a trusted partner to our employees and a champion for their well-being. Reporting to the Director of Human Resources, you will take the lead in supporting and administering our full range of benefit programs from health and welfare to retirement plans. You will be the go-to expert, ensuring our employees fully understand and enjoy the benefits that support them and their families. This role is ideal for someone who loves variety, values accuracy, and wants to contribute to a positive people- centered workplace. Responsibilities: * Partner with internal teams and external vendors to manage all aspects of our benefit programs--including funding, invoicing, account reconciliation, enrollments, eligibility changes, and retirement plan administration * Ensure full compliance with all applicable laws, regulations, and plan documents, and help maintain policy manuals and required filings * Serve as a trusted resource for employees and external partners, providing timely, accurate and empathetic support for benefits-related inquiries * Assist in the development and delivery of benefit communications including employee orientation, open enrollment, health & wellness events and other communication initiatives * Play a key role in educating employees about their benefits-helping them make informed choices that support their health and wellbeing * Assist in the design, development and delivery of annual benefit and wellness education initiatives * Remain current in employee benefits and wellbeing arena through reading, webinars, on-line education and other means Qualifications: * Bachelor's degree in human resources, business, or related field preferred * SHRM-CP, PHR, or CEBS professional designations a plus * Minimum 3 years' experience in Benefits Administration * Strong interpersonal skills and a genuine passion for exceptional employee service * Knowledge of benefits including a demonstrated understanding of all rules, regulations, policies, procedures and record-keeping to ensure compliance with federal, state and corporate requirements * Working knowledge of FMLA, Military Leaves, and other employee leave policies to ensure accurate integration with applicable benefits * Proficiency in Microsoft Word and Excel required * Solid analytical skills with the ability to research, collect, and compile data with accuracy and precision * Must be a proactive problem solver and team player who is detail oriented and flexible; a self-starter requiring minimal supervision with the ability to support requests from multiple directions * Ability to handle sensitive and confidential matters appropriately * Energetic, driven personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines * Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player Location: Brooks Inpatient Hospital, 3599 University Blvd South, Jacksonville, FL 32216 Hours: Monday - Friday, 40 hours per week Compensation: Experience and education may be considered along with internal equity when job offers are extended. Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: * Competitive Pay * Comprehensive Benefits package * Vacation/Paid Time Off * Retirement Plan with Match * Employee Discounts * Education and Professional Development Programs

* $10,000 Sign on Bonus* Brooks Rehabilitation is seeking a full-time rehabilitation neuropsychologist to join the Department of Psychology. The neuropsychologist provides inpatient services to patients with acquired brain injuries and other neuromedical conditions. The neuropsychologist should have training in the provision of assessment and intervention in a medical center/hospital or interdisciplinary rehabilitation treatment team setting. Primary responsibilities include providing comprehensive neuropsychological services to individuals in the inpatient rehabilitation hospital. The neuropsychologist is an integral part of the interdisciplinary rehabilitation team, which includes physicians, nursing, case management, psychologists, as well as physical, speech, and occupational therapists. Opportunities for working with patients across the lifespan are available. Qualifications: * PhD/PsyD from an APA-accredited clinical psychology program, with completion of APA accredited internship. * Two years of postdoctoral training consistent with Houston conference guidelines and eligible for board certification Licensed or license-eligible in the state of Florida * New Graduate Fellows will be considered. * Experience working with a multidisciplinary team Location: (University & Bartram Hospitals) Jacksonville Florida Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: * Competitive Pay * Comprehensive Benefits package * Vacation/Paid Time Off * Retirement Plan * Employee Discounts * Clinical Education and Professional Development Programs

Responsible for Coordinating and Supervising Facilities and Maintenance services. Join a friendly and collaborative team, working alongside multiple employees to provide superior facility and maintenance services for our Brooks Bartram Skilled Nursing Facility and Assisted Living Facility. Responsibilities: Maintain confidentiality of patient information. Adheres to policies and procedures specific to patient rights. Maintains a clean and safe environment: identifies and reports hazards. Assumes responsibility for maintaining required continuing education and other necessary credentials. Meets all requirements for mandatory in-services. Adheres to policies/procedures specific to universal precautions. Adheres to policies regarding attendance, conduct, grooming and dress code. Promotes a positive image of the hospital to outside agencies and the public. Consistently behaves in a courteous manner. Participates in performance improvement activities as needed. Exhibits excellent service to patients, visitors, physicians, and co-workers. Show courtesy, compassion and respect. Exhibits values of the organization. Coordinates work orders for both Assisted Living and Skilled Nursing Facility and supervises maintenance technician. Orders materials, equipment and supplies for all jobs as needed. Maintains and organizes storage areas and conducts inventory control. Moves equipment/furniture as necessary. Must be able to lift 50lbs comfortably. Manages department in Maintenance Manager's absence Qualifications: High school or equivalent. Journeyman or Trade License preferred. Must have at least Five years of Health Care Facilities experience or equivalent. Must have experience and understanding of AHCA, Joint Commission, and ICRA Standards. Must have a working knowledge of HVAC, Electrical Distribution Systems and Plumbing Systems. Must have valid driver's license. Must have good written and verbal communication skills. Light computer skills necessary. Able to lift 50 lbs. comfortably Ability to resolve and trouble shoot discrepancies in complex Mechanical, Electrical and Plumbing Systems. Must have a clear understanding Healthcare Regulatory Compliance. Good communication skills. Needs good Leadership skills. Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Hours: 40 hours per week Location-6209 Brooks Bartram Drive, Building 100, Jacksonville, FL 32258

The Patient Family Counselor is responsible for providing counseling and support for patients, families and caregivers. This includes the development of goals and objectives and the direct provision of care for patient, family, and caregiver. Responsibilities: Provide direct patient care as assigned. Communicate findings to physicians, nurses, allied health and extended interdisciplinary team. Perform social evaluations including, family dynamics, caregiving abilities, communication patterns, high risk for suicide, neglect or abuse, and plans based on evaluation findings. Provide crisis intervention when necessary. Educate interdisciplinary group on special needs related to the cultural differences, learning style, learning limitations, communication style, and roles within the family. Maintain clinical records on patient, family, and caregiver. Assist with advanced directives, and/or transitions to next level of care. Serves on various ad hoc and standing committees/meetings as requested. Qualifications: Master's Degree Required Licensed Social Worker (LCSW) and/or Licensed Mental Health Counselor (LMHC) Minimum one of year experience in a hospital or medical setting May be a Licensed Marriage/ Family Therapist (LMFT) With more than 2 years experience in hospital/ medical setting Knowledge of patient and/or family caregiver support, including the necessary knowledge, experience and clinical skills. Analytical ability necessary to solve complex administrative and clinical problems. Ability to evaluate needs of patient populations and develop programs to meet those needs. Interpersonal skills necessary to motivate and provide direction. Ability to communicate effectively with all levels of management. Compensation: Experience and education may be considered along with internal equity when job offers are extended. Location: Brooks Rehabilitation Hospitals located at 3599 University Blvd South, Jacksonville, FL 32216 and 6400 Brooks Bartram Dr. Jacksonville, FL 32258 Hours: Onsite 40 hours per week Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan with Match Employee Discounts Education and Professional Development Programs

For 50 years, Brooks Rehabilitation , headquartered in Jacksonville, Fla., has been a comprehensive source for physical rehabilitation services. As a nonprofit organization, Brooks operates one of the nation's largest inpatient rehabilitation hospitals in the U.S. with 160 beds, one of the region's largest home healthcare agencies, 40 outpatient therapy clinics, a Center for Inpatient Rehabilitation in partnership with Halifax Health in Daytona Beach, the Brooks Rehabilitation Medical Group, two skilled nursing facilities, assisted living and memory care. Brooks will treat more than 60,000 patients through its system of care each year. In addition, Brooks operates the Clinical Research Center, which specializes in research for stroke, brain injury, spinal cord injury and more to advance the science of rehabilitation. Brooks also provides many low or no cost community programs and services such as the Brooks Clubhouse, Brooks Aphasia Center and Brooks Adaptive Sports and Recreation to improve the quality of life for people living with physical disabilities. Brooks Rehabilitation proudly employs over 2,500 clinicians and staff across the state of Florida. We are looking for exceptional people to join our culture of caring and bring our mission to life. Position Summary: The Physical Therapist Assistant administers physical therapy treatments to patients working under the direction of, and as an assistant to the Physical Therapist. Job Responsibilities: Assessment and Plan of Care/Treatment Reviews patient's medical record for physician orders and/or change in patient status Regularly works with the therapist in developing individual patient therapy plans. Administers physical therapy treatment to the patients as defined by the plan of care established by the Physical Therapist Updates and adjusts treatment plan, as appropriate, in conjunction with the Physical Therapist, based on patient/family needs, goals, strengths, age, abilities, and preferences Confers with the Physical Therapist and/or other health care professionals to exchange and discuss patient information for planning, modifying, and coordinating treatment programs Assists in preparing patient, guest, client, and resident safety for discharge, through instruction of patient and family/caregiver and written home exercise program as necessary Manages schedule to meet departmental productivity expectations using sound clinical and professional reasoning Responds to changes in work schedule as necessary continually using time between patients and assigned duties for departmental needs Attends staff meetings and in-services Maintains accurate daily billing charges and productivity log Documents progress notes, case conference updates, appropriate scores, family/patient education, and all other forms in accordance with departmental policy and procedure. Contributes to discharge note as appropriate Maintains accurate, comprehensive, and professional written documentation Perform other duties as may be required from management Job Qualifications: Licensed as Physical Therapist Assistant in the state of Florida Hands-on BLS Card Maintains confidentiality of all patient information Adheres to policies and procedures specific to patient rights Maintains a clean and safe environment; identifies and reports hazards. Assures patients, guest, clients, and residents safety Meets all requirements for mandatory in-service meetings and training sessions Adheres to policies/procedures specific to universal precautions when delivering patient care Adheres to policies regarding attendance, conduct, grooming, and dress code Exhibits excellent service to patients, visitors, physicians, and co-workers Shows courtesy, compassion and respect for all customers Promotes the mission, vision, and values of the organization Complies with professional, regulatory, ethical, and legal standards Location Overview: 3424 St Johns Ave, Palatka, FL 32177

Responsible for all duties involved with the follow-up and prompt collections of Inpatient Government, Managed Care, Commercial and Worker's Compensation account balances. All outstanding claims must be followed up and resolved in a timely manner. Review reports for claim denials and rejections. Correct and resubmit claims as needed. Submit requested information, claim reconsiderations and claim appeals within payer timely filing guidelines. Monitor accounts for recoupment of payments. Respond to patient questions, problems, or complaints in a courteous and professional manner. Responsibilities: Meet or exceed departmental KPI's Experience with IRF billing regulations Works all denials by using the designated systems on a timely basis, report problems & trends Perform follow-up functions for delayed payments. This includes but is not limited to telephone inquiries or formal appeals on incorrectly paid claims. Document all accounts clearly and concisely of all activity and resolve all accounts through final collections. Initiate appropriate collection letters on patient liability. Provide training for new employees, maintain/update training materials. Key person to perform all system testing and validation. Provide support to Revenue Cycle Department by communicating with patients on billing and follow-up concerns. Request medical record documentation as required to resolve the account. Perform daily account follow-up using the worklist and task list in Patient Account system. Submit claims electronically. Verify payment schedules for correct allowances. Accumulates, prepares, and analyzes data necessary for contract compliance of HMO and PPO and other contracted payers. Correct bad addresses, as necessary. Assisting Patient Accounts Representatives with any question or concerns. Keeping track of the Accounts Receivable and focusing on targeted areas. Strive for optimal collections pertaining to account receivables less than 90 days old. Assist Patient Account Representatives in verifying and editing data on claim for correct submission to insurance carriers when needed. Work with Patient Account Supervisor/Manager on notifying them of the different insurance carrier changes concerning billing and collections procedures. Ensure that the errors on account follow-up are kept at a minimum and report the percentage to the next level manager. Handle complicated patient account issues. Adheres to all Brooks Rehabilitation policies and procedures Qualifications: High School graduate Five+ years of job-related experience in hospital Business Office or CBO. Experience with Microsoft Office to include proficiency with Excel spreadsheets strategic and analytical skills. Knowledge of CPT and ICD-10 coding procedures. Working Experience with medical terminology. Self-starter and able to work in a fast-paced environment. Detail oriented In-depth working knowledge of all payers Working experience with data spreadsheets, tracking & trending Excellent communication skills, both written and oral Working knowledge of patient accounting systems Compensation: Experience and education may be considered along with internal equity when job offers are extended. Location: Samuel Wells Building. 3599 University Blvd South, Jacksonville, FL 32216 Hours: Monday - Friday, 40 hour per week Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan with Match Employee Discounts Education and Professional Development Programs

This position is located at our Bartram Crossing facility located on our beautiful 115-acre campus in Bartram Park, Fla. Brooks Bartram Crossing is one of only 19% of U.S. skilled nursing facilities recognized as a Best Nursing Home for 2019-20 by U.S. News & World Report and earned Best Nursing Homes status by achieving a rating of “High Performing,” the highest possible rating, for short-term rehabilitation. Bartram Crossing also received a CMS Five-Star Rating, The Joint Commission Gold Seal of Approval, and the Agency for Health Care Administration's Silver Award. The American College of Health Care Administrators recognized Bartram Crossing as a top-performing Skilled Nursing Facility based on quality indicators, occupancy and three years of survey data. Bartram Crossing has also been rated with zero deficiencies on its state survey for two years in a row. If you are passionate about serving patients with a goal to provide the best care possible and an excellent patient experience, we invite you to join our award-winning, innovative organization. Shift: PRN Location : 6209 Brooks Bartram Drive, Building 100, Jacksonville, FL 32258 Position Summary: An experienced registered nurse or licensed practical nurse with the Knowledge and Skills to coordinate and oversee all functions of the MDS and resident care assessment process to assure compliance with federal and state requirements, and to certify timely completion of MDS assessments. Able to collect resident assessment data in person and electronically. Able to care plan appropriate resident needs Conducts Schedules or oversee scheduling of all resident MDS assessments to assure timeliness. Coordinates and oversees all functions of the MDS assessment process to assure compliance with federal and state requirements. Participates in the pre-admission process to determine potential residents' level of care. Participate in resident level of care determination upon admission. Participates in tracking changes in resident level of care to assure timely scheduling of MDS assessments. Familiar with residents' condition and care needs. Review all MDS assessments and related forms to certify timely completion by signing the MDS forms on the appropriate sections. Review reports of timely completion of residents' MDS assessments and care plans and take follow-up action as required. Analyze Quality Indicator reports for potential resident concerns and problems and review residents' care plans to be sure information is included. Case Management duties involving sending updates to case managers, assisting with maintaining authorizations and keeping up a schedule for the patients so the case managers know when updates are due. Conduct and/or participate in interdisciplinary team and rehabilitation conference meetings. Maintain confidentiality of resident and facility information. Complete reports and assignments accurately and adhere to established time schedules. Establish open lines of communication between all nursing personnel. Observe infection control procedures relating to nursing services. Observe all facility safety policies and procedures. Come to work as scheduled and consistently display dependability and punctuality Consistently work cooperatively with administration, nursing service personnel, physicians, community agencies, residents, families and consultants. Observe all facility policies and procedures. Other duties as assigned Admission support Qualifications: RN licensed in the state of Florida. 1 year of experience in MDS Coding. RNAC Certified. Ability to be in a long term care setting

The Network Administrator's role is to help ensure the stability, integrity and security of in-house voice and data network services while following industry best practices. This is achieved by implementing, maintaining and monitoring the local and wide area networks across the organization as part of a Network Engineering team. Location: ONSITE at Brooks Rehabilitation Hospital at 3599 University Blvd South, Jacksonville, FL 32216 Responsibilities: Provide trouble-shooting support & coordinate with hardware or network support resources as problems are reported through the Help Desk and as assigned by manager. Assist with on-site analysis, diagnosis, and resolution of network problems for a variety of end users, and implement corrective hardware and software solutions as directed Maintain documentation related to network and systems resources and services Implement network improvements, upgrades, and repairs and directed Ensure security standards are adhered to Contribute to on-site and off-site analysis, diagnosis, and resolution efforts of network problems for a variety of end users, and implement corrective hardware and software solutions Maintain network hardware and equipment, including routers, switches, and UPS's Utilize database tools to maintain inventory of hardware and software Perform hardware and software installs or upgrade requests to meet deadlines Maintain a record of hardware incidents for use in analysis and interaction with the vendor Utilize software tools to analyze, diagnose and troubleshoot systems Respond to system malfunctions after normal working hours as on-call rotation is assigned Respond to emergency network outages in accordance with business continuity and disaster recovery plans Travel to remote sites to provide site surveys and systems support as needed Maintain equipment work area and spare parts storage Attend training as requested by management Prepare and attend regularly scheduled departmental, subcommittee and steering committee meetings Participate in self-instruction methods, in-house training and outside training opportunities Qualifications: Bachelor's Degree that emphasizes math, business or computer science with 2 years PC or network support experience Associates Degree with 4 years PC & network support experience Working knowledge with routing, switching, VLANs, VPNs, DNS, DHCP, NAT Experience administering Cisco Meraki networks Experience creating and maintaining network diagrams and configuration documentation Experience installing and configuring network equipment including routers, switches, access points, and cabling Analytical mindset with a proactive approach to problem-solving Working knowledge of supporting network voice, data, and collaboration services Familiarity with network monitoring and diagnostic tools Working knowledge of wireless technologies Industry certifications such as Network +, Security + and/or CCNA preferred. Experience configuring and managing Cisco FMC, FTD platforms Experience configuring site-to-site IPsec VPN tunnels Location: ONSITE at Brooks Rehabilitation Hospital at 3599 University Blvd South, Jacksonville, FL 32216 Hours: Monday - Friday, 40 hours per week Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended. Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical Education and Professional Development Programs

Administers occupational therapy treatments to patients working under the direction of an Occupational Therapist. Job Responsibilities: Assessment and Plan of Care/Treatment Evaluates patient's occupational performance at discharge according to department policy and procedures. Collaborates with the supervising Occupational Therapist on a treatment program based on patient/family needs, goals, strengths, age, abilities, and preferences. Consults with physicians, other rehabilitation team members, patient and family to design a coordinated treatment plan. Performs patient treatment through the use of appropriate occupational therapy interventions. Re-evaluates patient's physical, cognitive and psychosocial status, in addition to environmental factors, to modify/terminate the treatment program as appropriate. Maintains active and supportive communication with patients and others concerned regarding progress, problems, home programs, and other issues related to the therapeutic process. Prepares patient for discharge, through instruction of patient and family (caregivers) and written home programs as necessary. Manages schedule to meet departmental productivity expectations using sound clinical and professional reasoning. Attends staff meetings, program meetings, and in-services. Maintains accurate daily billing charges and productivity log. Documents evaluations, progress notes, case conference updates, appropriate scores, letters of medical necessity, discharge recommendations, family/patient education, and all other forms in accordance with department policy and procedures. Maintains accurate, comprehensive, and professional written documentation. Perform other duties as may be required from management. Job Qualifications: Associate of Science Degree in Occupational Therapy. Licensed as an Occupational Therapy Assistant in the State of Florida. Hands-on BLS Card. Maintains confidentiality of all patient information. Adheres to policies and procedures specific to patient rights. Maintains a clean and safe environment; identifies and reports hazards. Assures patients, guest, clients, and residents' safety. Meets all requirements for mandatory in-services. Adheres to policies/procedures specific to universal precautions when delivering patient care. Adheres to policies regarding attendance, conduct, grooming, and dress code. Exhibits excellent service to patients, visitors, physicians, and co-workers. Shows courtesy, compassion, and respect for all customers. Promotes the mission, vision, and values of the organization. Complies with professional, regulatory, ethical, and legal standards Shift: Full-Time, 40 hours per week Location: 3599 University Blvd S, Jacksonville, FL 32216 Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical Education and Professional Development Programs

For over five decades, Brooks Rehabilitation has been at the forefront of physical rehabilitation care. The nonprofit, based in Florida, is recognized as the premier rehabilitation system and ranks among the top 20 nationally according to U.S. News & World Report. Brooks currently manages three inpatient hospitals in Florida and is set to expand its reach through a collaboration with Mayo Clinic, opening a new facility on Mayo's Phoenix campus in 2026. The organization's commitment to advancing rehabilitation science is evident in its focus on innovative research, education, and cutting-edge technology. Offering a comprehensive system of care, Brooks provides inpatient and outpatient services, skilled nursing, assisted living, and memory care and impacts lives beyond clinical settings through community programs designed to enhance the quality of life for individuals with physical disabilities. Location Overview: This position is located at our Bartram Lakes & Green Houses facility located on our beautiful 115-acre campus in Bartram Park, Jacksonville Fla. Position Summary: Responsible for overseeing a nursing unit by supervising staff, managing daily operations, ensuring high standards of patient care planning and administrative tasks. Job Responsibilities: Act as liaison between residents, their families, staff and the medical practitioners caring for the residents while exercising excellent nursing professional judgment and outstanding customer service skills while maintaining the confidentiality of patient information. Ensure compliance with all established rules, regulations and standards as required by all licensing authorities. Completes new admission assessments, RN required service plan documentation, assesses residents for changes in health status, and at times when medical emergencies occur to determine appropriate action to be taken. Evaluates individual staff member's performance in a timely manner in accord with established criteria, sets realistic goals and provides guidance for professional development. Establishes and maintains an effective working relationship with other members of the healthcare team. Meets all mandatory in service requirements. Adheres to policies/procedures specific to infection prevention & Standard Precautions when delivering patient care. Maintains a clean and safe environment; identifies and reports hazards. Adheres to policies regarding attendance, conduct, grooming, and dress code. Adheres to policies and procedures specific to Abuse, Neglect, Exploitation and Resident Rights. Participates in performance improvement activities as needed. Promotes and demonstrates the mission, vision and values of the organization. Oversee and perform health care oversight as required by Assisted Living Standards, including the timely preparation and implementation of the Uniform Assessment Instrument (UAI) and Individual Service Plans (ISPs). Maintains survey readiness information and conducts survey prep and clinical audits monthly. Provides new employee orientation and ongoing education to ensure geriatric focused, resident centered care. Conducts monthly meetings with the assisted living associates. Job Qualifications: Graduate of an accredited school of nursing as a Registered Nurse (RN). Bachelors of Science, Nursing (BSN) preferred. Demonstrated ability to manage multiple, and often competing, priorities Advanced conflict resolution, negotiation skills, and problem-solving abilities Demonstrated leadership approach that includes a high level of integrity, mutual respect, accountability, and collaboration CPR/First Aid Certified. BLS certified Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical Education and Professional Development Programs Disclaimer: This job description describes the general nature and level of work only. It is not an exhaustive list of all responsibilities, duties, and skills. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

The Supervisor is to report to Revenue Cycle Director, this position will be responsible for the daily supervision and development of the Patient Accounting Representatives. The Supervisor is responsible for assuring compliance with billing practices & helping the team exceed all KPI's, including AR Aging, Cash Collections, and AR Days. This position is responsible for tracking and trending payer issues, denials, appeals, etc. and will collaborate with other departments to identify issues and remove obstacles. This position will oversee and train employees on all Revenue Cycle policies and processes. Responsibilities: Responsible for the work activities of the Physician Business Office team including but not limited to: billing, collections/follow up, appeals, and projects. Monitor Key Performance Indicators and Goals for all department staff and provide feedback. Monthly reporting regarding Accounts Receivable/Aging, Bad Debt, Cash Collections, and other Key Performance Indicators. Provide regular reporting and feedback on the state of AR; identify any issues and enact performance improvement and risk mitigation plans as needed. Stay current on payer changes and regulations impacting reimbursement. Ensure that fee schedules and proration rules are up to date and loaded properly in the system. Document collection problems and trends within the business and identify any required improvement plans. Responsible for prompt communication and assistance to any entity within and outside the company for collection purposes (outside vendors, Admissions, Physician Clinic, Managed Care, Outside Collection Agency & other Brooks' Business offices) Assist with Month End Close reports. Work with Director to establish operational Training & Continuing Education needs for revenue cycle staff; deliver appropriate training and manuals. Assist in the implementation of new systems designed to improve workflow and enhance the collection/cash flow process. Other job duties as assigned by Director. Qualifications: Certificate, Associate or Bachelor's degree or other advanced training highly preferred At least 3 years of progressive experience in healthcare/medical business office profession (billing, collections, refunds, insurance verification) Prior supervisory/leadership experience required Advanced Microsoft Excel skills required Above average analytical skills and mathematical skills required Medical terminology and coding experience desirable Demonstrated use of problem solving skills, project management expertise and experience working with financial and information systems. Electronic billing and remittance advice experience required Excellent written and verbal communication skills required Proficiency in the use of Microsoft Office Suite Hours: Monday - Friday, 40 hours per week Location: 3599 University Blvd South, Jacksonville, FL 32216 Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Tuition Reimbursement Education and Professional Development Programs

The Clinical Dietitian provides total nutrition care and is a member of the interdisciplinary health care team. The Clinical Dietitian provides evidence-based care to patients through Assessment of needs, defining appropriate nutrition Diagnoses, implementing Interventions, Monitoring the success of interventions, and evaluating outcomes. Nutrition care is communicated using electronic medical health records, verbal discussions with the interdisciplinary health care team, patients and their families. Supports the development and review of regular and therapeutic meals/menus. Displays competence in providing nutrition care to infant, pediatric, adolescent, adult and geriatric patients. Part of committees, and/or task forces to improve department, program and hospital processes and patient care outcomes. Stays current with most recent nutrition-related trends, research, policy, certifications and standards of practice. PRN, as needed-12HR Shifts Responsibilities: Screens, assesses, and monitors patients according to established policies and procedures. Interprets physician orders related to dietary requirements. Provides education and discharge diet instructions for patients and family members. Provides nutrition recommendations related to critically ill patients, or those with multiple injuries or disease processes. Interacts with physicians in a consultant role. Investigates nutritional problems of patients and establishes priorities to ensure appropriate nutritional intervention. Participates actively in team huddles for patients served. Maintains appropriate documentation of nutritional intervention in patient's medical records and in food service departmental records. Monitors peer charting using a standardized formal review protocol reflecting regulatory requirements. Assists with in-service training according to Joint Commission requirements and needs. To include monthly in-services for nursing unit(s), dietary department, support groups (frequency as assigned). Maintains an adequate supply of instructional materials for patients and staff. Assists with training, and clinical and non-clinical supervision of diet clerks and department operations to ensure established standards are met. To include department nutrition presentations as assigned. Collects data, evaluates data and develops reports on assigned quality and performance initiatives Pursues own educational opportunities. Maintains personal and professional growth and development. Performs assigned duties in a manner that ensures excellent customer service. Probes potential problems and apprises manager of status on resolution of problems or issues. Using appropriate resources when necessary. Rotates the responsibility of presentations to functions outside of assigned unit/program to include guest dietitian speaker in the community, support groups, media requests - radio, newspaper or television. Available for a consistent 40-hour workweek that may include weekends and or holidays. Works and upholds the Mission, Vision and Values of Brooks Rehabilitation Hospital to include Teamwork Perform other related duties as assigned or requested by management Weekend coverage Qualifications: Bachelor's degree in Clinical Dietetics and completion of related practicum. At least 3 years of inpatient experience required Certification/Licensure/Registration/Experience: Registered through the Academy of Nutrition and Dietetics, Commission on Dietetics Registration and Licensed in the state of Florida. (Verification shows clear and active status)

The Patient Experience Manager is a mission-critical leader at Brooks, ensuring every patient receives compassionate, human-centered care. This role champions patient and caregiver voices, leads and inspires a team of Patient Experience Specialists and translates feedback, including complaints, into system-wide improvements. The Manager drives effective service recovery and de-escalation, working through strong cross-functional partnerships with clinical, operational and administrative leaders to create experiences where everyone feels respected, supported and empowered. What You'll Do Lead, coach and develop a team of Patient Experience Specialists, providing clear direction, feedback and performance support. Monitor and analyze patient satisfaction data, identifying trends, risks and opportunities for improvement. Act as a hands-on partner and specialist for a defined area of the system, building trusted relationships with leaders and frontline teams to help achieve patient experience goals through training, guidance and on-the-ground support. Serve as a subject matter expert in patient experience, advising leaders on best practices, improvement strategies and organizational impact. Collaborate across clinical, operational, quality, safety and support functions to drive sustainable, system-wide experience improvements. Provide regular reporting and insights to leadership, facilitating shared understanding and alignment across teams. Maintain ownership of a defined client group while supporting system priorities. Translate feedback into strategic recommendations and action plans for leaders and executive stakeholders. Oversee service recovery and patient complaint processes, ensuring timely resolution, de-escalation of concerns and system-level learning; coach staff on de-escalation techniques and effective communication to maintain compassionate, patient-centered care. Develop and maintain system-wide patient experience standards, guidelines and improvement frameworks. Lead or support process improvement and change management initiatives, aligning diverse stakeholders around shared goals and outcomes. What We're Looking For Bachelor's degree required (or equivalent experience). Minimum of 5+ years of progressive experience in patient experience, healthcare or a related field. Demonstrated experience leading teams and influencing outcomes through collaboration in matrixed environments. Strong analytical, communication and presentation skills. Experience translating data into actionable insights and recommendations for leadership. Proficiency in Microsoft Office and data/reporting tools. Certified Patient Experience Professional (CPXP) preferred. Why You'll Love Working Here This is more than a management role. It's an opportunity to shape experiences that touch every part of Brooks. You'll impact patient outcomes, strengthen our culture and empower employees to deliver their best every day. If you are passionate about creating human-centered experiences, driving system-wide improvements and making a tangible difference in people's lives, this is your chance to lead with purpose. Location: 3599 University Blvd, Jacksonville FL, 32216 Hours: Monday - Friday, 8 a.m. - 5 p.m. (occasional nights/weekends to support overnight care settings)

Front Desk Coordinator Floats use their collaborative team skills to work in various locations throughout the Jacksonville area. Hours: Monday - Friday, 8 hours shift, hours between 7am - 7pm Responsibilities: * Provide a positive patient experience through patient engagement * Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines * Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician * Collect co-payments, co-insurance, and deductible at time of service * Ability to multi-task in a fast paced environment * Maintaining patient records and accounts by obtaining, recording, and updating the account * Maintain communication with the center manager and provider relations specialist * Effectively communicate both verbally and written with referral sources and vendors Qualifications: * High School diploma or equivalent * Successfully complete a data entry assessment * Customer service experience preferred * Medical terminology knowledge desired Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: * Competitive Pay * Comprehensive Benefits package * Vacation/Paid Time Off * Retirement Plan * Employee Discounts * Clinical Education and Professional Development Programs

Join an elite group of Rehabilitation Medicine specialists who treat highly complex patients with Brain Injury, Spinal Cord Injury, Multi-trauma, Stroke, and Transplant. Job Responsibilities: Comprehensive Rehabilitation management for stroke and medically complex patients. Inpatient Hospital practice Research involvement related to rehabilitation interventions and outcomes Teaching opportunity with medical students and residents Job Qualifications: Board Certified/Eligible Florida Licensure/Eligibility required Provide excellent clinic care for all rehabilitation populations Provide care that is compassionate, appropriate, and promotes heathy outcomes Utilize effective communication skills at all levels to enhance team functioning, patient care coordination, and leadership. Locations available: Bartram Hospital - Jacksonville, Florida Brooks/Halifax Hospital- Daytona Beach, Florida Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Salary with an RVU based system Comprehensive Benefits package First year guaranteed salary Retirement Plan Employee Discounts Clinical Education and Professional Development Programs