Genesys Overview

Genesys,, is a company that sells customer experience and call center technology to mid-sized and large businesses.
The staff at Genesys come from unusually diverse demographic backgrounds. The company is 40.4% female and 44.9% ethnic minorities. Even though it has great demographic diversity, Genesys notably lacks in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 68.6%. Despite having coworkers who agree with each other about politics, employees at Genesys tend to have relatively short tenures. Staff members usually stay with the company for 2.7 years. The average employee at Genesys makes $85,902 per year. Pay at Genesys is significantly lower than some of its highest paying competitors, like CA Technologies, Citrix Systems, and Intuit, which pay $116,028, $109,504, and $108,244, respectively.
A large internet company with 6,050 employees and an annual revenue of $2.0B, Genesys is headquartered in California.







Founded in



Daly City, CA


Organization Type


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The Team At Genesys

Key People
  • Peter Graf (Chief Product Officer)
  • Merijn Booij (Chief Marketing Officer)
  • Paul Segre (CEO)
  • Larry Katz (Chief Financial Officer)
  • Tom Eggemeier (President)
  • Wes Hayden (CEO)
  • Slava Zhakov (Chief Technology Officer)

The Culture At Genesys

Information provided by the company
Passionate about learning new technologies.
Contribute to greater good of organization
Heart, humor and a commitment to our youth development mission.
Show pride of ownership and strive for excellence in everything they do.
We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes.
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Genesys Rankings

Genesys is ranked #98 on the Best Technology Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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Genesys Careers

On average, employees at Genesys stay with the company for 2.7 years. Employees most commonly join Genesys after leaving HP. When they leave Genesys, they most frequently get their next job at HP.

Average Length of Employment


2.7 years
Five91.6 years
Top Employers Before Genesys
HP9.4 %
IBM8.5 %
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Top Employers After Genesys
HP8.5 %
IBM8.0 %
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Frequently Asked Questions about Genesys

When was Genesys founded?

Genesys was founded in 1990.

How many Employees does Genesys have?

Genesys has 6,050 employees.

How much money does Genesys make?

Genesys generates $2.0B in revenue.

What industry is Genesys in?

Genesys is in the technology industry.

What type of company is Genesys?

Genesys is a private company.

Who are Genesys's competitors?

Genesys competitors include Five9, Randstad Technologies, LP, Akamai Technologies, Systems management, Intuit, Blackbaud, Verint Systems, EarthLink, ACI Worldwide, Citrix Systems, Nice Systems, Ellie Mae, Nuance Communications, Novell, Yardi Systems, CA Technologies, Monster, Open Systems Technologies, Ccc Information Services, Kronos.

Who works at Genesys?

Peter Graf (Chief Product Officer)

Merijn Booij (Chief Marketing Officer)

Paul Segre (CEO)

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Where is Genesys's headquarters?

Genesys's headquarters is in Daly City, CA.

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You can find out what it is like to work at Genesys, also known as GENESYS TELECOM LAB INC, Genesys, Genesys Telecommunications and Genesys Telecommunications Laboratories, Inc..

Zippia gives an in-depth look into the details of Genesys, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Genesys. The employee data is based on information from people who have self-reported their past or current employments at Genesys. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Genesys and its employees or that of Zippia.