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Working At Genesys

Zippia Score 4.8

Genesys overview

Genesys,, is a company that sells customer experience and call center technology to mid-sized and large businesses.
The staff at Genesys come from unusually diverse demographic backgrounds. The company is 40.4% female and 44.9% ethnic minorities. Even though it has great demographic diversity, Genesys notably lacks in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 68.6%. Despite having coworkers who agree with each other about politics, employees at Genesys tend to have relatively short tenures. Staff members usually stay with the company for 2.7 years. The average employee at Genesys makes $88,973 per year. Pay at Genesys is significantly lower than some of its highest paying competitors, like MobileIron, Rovi, and FICO, which pay $111,340, $109,429, and $106,574, respectively.
A large internet company with 6,050 employees and an annual revenue of $2.0B, Genesys is headquartered in California.


Internet Software & Services





Founded in



Daly City, CA



Organization Type


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The team at Genesys

Key People
  • Peter Graf (Chief Product Officer)
  • Merijn Booij (Chief Marketing Officer)
  • Tony Bates (CEO)
  • Larry Katz (Chief Financial Officer)
The Inside Scoop
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.
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Genesys Rankings

Genesys is ranked #86 on the Best Internet Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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Genesys careers

On average, employees at Genesys stay with the company for 2.7 years. Employees most commonly join Genesys after leaving HP. When they leave Genesys, they most frequently get their next job at HP.

Average Length of Employment


2.7 years
Neustar2.6 years
Top Employers Before Genesys
HP9.4 %
IBM8.5 %
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Top Employers After Genesys
HP8.5 %
IBM8.0 %
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Frequently Asked Questions about Genesys

When was Genesys founded?

Genesys was founded in 1990.

How many Employees does Genesys have?

Genesys has 6,050 employees.

How much money does Genesys make?

Genesys generates $2.0B in revenue.

What industry is Genesys in?

Genesys is in the internet software & services industry.

What type of company is Genesys?

Genesys is a private company.

Who are Genesys's competitors?

Genesys competitors include Neustar, CA Technologies, universal system technologies, PTC, Global Data Systems, T, IntraLinks Holdings Inc., Move, FICO, Advanced Technology, Esri, Equifax, Rovi, Technology Resources, Integrated Systems, OCLC, MobileIron,, Collabera, Acxiom.

Who works at Genesys?

Peter Graf (Chief Product Officer)

Merijn Booij (Chief Marketing Officer)

Tony Bates (CEO)

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Where is Genesys's headquarters?

Genesys's headquarters is in Daly City, CA.

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You can find out what it is like to work at Genesys, also known as GENESYS TELECOM LAB INC, Genesys, Genesys Telecommunications and Genesys Telecommunications Laboratories, Inc..

Zippia gives an in-depth look into the details of Genesys, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Genesys. The employee data is based on information from people who have self-reported their past or current employments at Genesys. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Genesys and its employees or that of Zippia.