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Genesys Company Logo

Working At Genesys

Zippia Score 4.8

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Genesys

Genesys Jobs

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Genesys Overview

Industry

Internet Software & Services

Organization Type

Private

Employees

1,000 - 10,000

Headquarters

Daly City, CA

Website

careers.genesys.com

Website

careers.genesys.com



Founded in

1990

Revenue

> $1B

Key People

Peter Graf (Chief Product Officer),
Merijn Booij (Chief Marketing Officer),
Tony Bates (CEO),
Larry Katz (Chief Financial Officer)

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About Genesys

Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

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Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

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Is This Your Company?

Do You Work At Genesys?

Genesys Employees

  • -
    Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

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Gender

Male

57.0%

Female

39.5%

Unknown

3.5%
Ethnicity

White

52.7%

Hispanic or Latino

17.0%

Asian

16.0%

Black or African American

8.7%

Unknown

5.7%
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Foreign Languages Spoken

Spanish

32.4%

Hmong

12.7%

Somali

9.9%

Arabic

8.5%

French

7.0%

German

2.8%

Portuguese

2.8%

Vietnamese

2.8%

Russian

2.8%

Polish

2.8%

Hindi

2.8%

Urdu

1.4%

Chinese

1.4%

Ukrainian

1.4%

Hebrew

1.4%

Burmese

1.4%

Persian

1.4%

Cheyenne

1.4%

Tamil

1.4%

Thai

1.4%
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Do you work at Genesys?

Anonymously rate Genesys as an employer

Genesys Careers

Average Length of Employment
ProQuest 4.9 years
Unisys 4.8 years
CA Technologies 4.6 years
NEC 4.1 years
EarthLink 3.4 years
Global Payments 3.3 years
Equifax 3.2 years
Ontrack 3.2 years
Trend Micro 3.2 years

Genesys

2.9 years
Intuit 2.9 years
Verisign 2.8 years
IDT 2.7 years
Web com 2.6 years
STG 2.4 years
Medidata Solutions 2.1 years
RealPage 2.0 years
Five9 1.7 years
Top Employers Before Genesys
HP 11.2%
IBM 7.1%
Cisco 6.5%
Verizon 5.9%
Oracle 5.9%
MCI 5.3%
Siemens 4.7%
U S Navy 4.7%
GE 4.1%
AT&T 3.5%
Citi 2.9%
ADP 2.9%
Microsoft 2.9%
Best Buy 2.9%
Top Employers After Genesys
HP 10.8%
Cisco 6.9%
Oracle 6.2%
Walmart 6.2%
IBM 6.2%
Microsoft 4.6%
Teksystems 4.6%
Citrix 3.8%
WIPRO TECH 3.8%
Kofax 3.1%
Siemens 3.1%
Volt 3.1%

What is it like to work at Genesys

Genesys Employees Education

Schools

University of Houston

9.9%

University of Phoenix

9.1%

Baker College

7.4%

San Francisco State University

7.4%

George Mason University

7.4%

Charles Stewart Mott Community College

6.6%

Purdue University

5.8%

San Jose State University

4.1%

University of Central Missouri

4.1%

Hudson Valley Community College

4.1%

Southern New Hampshire University

4.1%

Syracuse University

3.3%

University of Texas at Arlington

3.3%

University of Michigan - Flint

3.3%

New York University

3.3%

University of Massachusetts - Lowell

3.3%

Inver Hills Community College

3.3%

Brigham Young University

3.3%

Houston Community College

3.3%

University of Kansas

3.3%
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Majors

Business

25.2%

Computer Science

14.4%

Electrical Engineering

6.9%

Accounting

5.9%

Computer Information Systems

4.7%

Nursing

4.5%

Marketing

4.5%

Mechanical Engineering

4.0%

Management

3.7%

Finance

3.7%

Information Technology

3.7%

Computer Engineering

3.2%

Liberal Arts

2.2%

Electrical Engineering Technology

2.0%

English

2.0%

Project Management

2.0%

Engineering

2.0%

Computer Networking

2.0%

Communication

1.7%

Criminal Justice

1.7%
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Degrees

Bachelors

41.7%

Masters

21.9%

Other

20.6%

Associate

8.5%

Certificate

3.1%

Doctorate

1.9%

Diploma

1.7%

License

0.5%
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How Would You Rate Working At Genesys?

Are you working at Genesys? Help us rate Genesys as an employer.

Genesys Employment Videos

My Moments Connected at Genesys

Frequently Asked Questions about Genesys

When was Genesys founded?

Genesys was founded in 1990.

How many Employees does Genesys have?

Genesys has 4,210 employees.

How much money does Genesys make?

Genesys generates $2,000,000,000 in revenue.

What industry is Genesys in?

Genesys is in the internet software & services industry.

What type of company is Genesys?

Genesys is a private company.

Who are Genesys's competitors?

Genesys competitors include Equifax, Five9, EarthLink, NEC, Securus Technologies, Trend Micro, IDT, Verisign, Unisys, Verio, Intuit, RealPage, ProQuest, Global Payments, Pegasus Solutions, CA Technologies, Web com, Medidata Solutions, Ontrack, STG.

Who works at Genesys?

Peter Graf (Chief Product Officer),
Merijn Booij (Chief Marketing Officer),
Tony Bates (CEO),
Larry Katz (Chief Financial Officer)

Show More

Where is Genesys's headquarters?

Genesys's headquarters is in Daly City, CA.

You can find out what it is like to work at Genesys, also known as GENESYS TELECOM LAB INC, Genesys, Genesys Telecommunications, Genesys Telecommunications Laboratories Inc and Genesys Telecommunications Laboratories, Inc..

Zippia gives an in-depth look into the details of Genesys, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Genesys. The employee data is based on information from people who have self-reported their past or current employments at Genesys. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Genesys and its employees or that of Zippia.