Product Owner jobs at Genesys

Immediate need for a talented Senior Product Owner .This is a 06 Months Contract with Possible Conversion and is located in Charlotte, NC or Atlanta, GA(Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-94552 Pay Range: $83 - $85/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - May assume broad responsibility for components of a complex initiative, provide the direction or vision for a group of scrum teams related to their business solution, and/or be called upon to solve highly complex or highly technical problems. Lead their delivery team's priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision defined by product management. Align with product managers to clearly articulate product strategy to the delivery team. Deliver new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities. Author and maintain the team's backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities. Perform triage on critical issues, escalating as necessary, and communicating consistently and clearly with all concerned parties. Serve as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation, focusing on fitness for use. Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions. Partner with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity. Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes. Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done. Co-ordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents. Risk Management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Partner with product manager on evidence to support recommendations. Mentor other Product Owners on product delivery practices. Key Requirements and Technology Experience: Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience Five or more years of banking, financial services, or other relevant work experience Three or more years of product, analysis, technology, and/or design experience preferably in Web Content Management systems like Adobe Experience Manager. Three or more years of leading cross functional teams Equal enthusiasm for high-level strategic planning and tactical daily execution Experience defining/driving vision of experience programs and/or partnership based programs Experience defining and delivering large-scale online initiatives Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues Ability to lead cross-functional teams without formal authority Comfortable managing concurrent projects in a fast-based, results-driven environment Comfortable with ambiguity, leading work autonomously, and making independent decisions Excellent skills in presentation, facilitation, communication, and negotiation Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct presentations to explain and sell plans/vision Master's degree in business, engineering, design, or technology field; banking or financial management education Experience working with distributed teams (onshore/offshore) Certified SAFe Product Owner/Product Manager (or equivalent) AEM/Adobe certification Our client is a leading Banking Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Immediate need for a talented Product Owner. This is a 06 Months Contract opportunity with long-term potential and is located in Charlotte, NC or Raleigh, NC (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-93412 Pay Range: $75 - $78/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: This position will work closely with the PMs to translate the features into actionable User Stories the team can execute on. The work will span the entire delivery process, including but not limited to assisting with identification of areas for improvement, to more detailed work in authoring user stories, working closely with technical leads/scrum teams to ensure the solution effectively addresses experience priorities while maintaining technical integrity, and overseeing tactical execution of efforts. Key Requirements and Technology Experience: Skills-Scrum, Agile, UX experience, design principles, REST APIs, AWS and MySQL database Bachelor Degree 2 years' experience in breaking down Features to User Stories, Experience working with SCRUM teams and knowledge of Agile principles, strong attention to detail. Understanding of client-facing websites, including user experience (UX) and design principles. Experience with exposing business functionality via APIs (REST API). Familiarity with AWS cloud services and relational databases (MySQL). Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Immediate need for a talented Product Owner-Agile. This is a 17 months contract opportunity with long-term potential and is located in Charlotte, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-92919 Pay Range: $67 - $72.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Lead their delivery team's priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision defined by product management. Align with product managers to clearly articulate product strategy to the delivery team. Deliver new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities. Author and maintain the team's backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities. Perform triage on critical issues and communicate consistently and clearly with all concerned parties. Serve as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation, focusing on fitness for use. Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions. Partner with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity. Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes. Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done. Co-ordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents. Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Partner with product manager on evidence to support recommendations. Key Requirements and Technology Experience: Key Skills; Product Onwer Digital banking Cross functional Distributed SAfe Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience Five or more years of banking, financial services, digital, or other relevant work experience Three or more years of product, analysis, technology, and/or design experience Three or more years of leading cross functional teams Experience defining and delivering digital business initiatives to execute on a product roadmap Demonstrated technical acumen and an ability to work with the technology organization to align product and technology roadmaps Ability to translate strategic plans into tactical daily actions for execution Ability to lead cross-functional teams without formal authority Comfortable managing concurrent projects in a fast-based, results-driven environment Comfortable with ambiguity, leading work autonomously, and making independent decisions Strong analytical skills, ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues Excellent skills in presentation, facilitation, communication, and negotiation Previous experience working as a Product Owner for Agile team(s) Experience working with distributed teams (onshore/offshore) Certified SAFe Product Owner/Product Manager (or equivalent) Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Immediate need for a talented Senior Digital Product Manager (Level 4). This is a Fulltime opportunity with long-term potential and is located in Oak Brook, IL(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-93709 Pay Range: $120000 - $160000/annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Responsible for incubating, developing and commercializing new innovative products that improve and positively impact radiologist workflow and workload. Develop and drive the product vision, strategy and roadmap to create value for RSNA and its customers, working with stakeholders. Build innovative value propositions for customers. The product development and engineering shall mostly be outsourced to our external partners. Work with external partners to build full solutions, products to market. Own continuous communications with internal, external stakeholders, product team. Coordinate across teams and stakeholders to ensure outputs at each stage of the product lifecycle aligns to stakeholder vision. This includes gathering and incorporating feedback as needed. Own, manage and execute entire product lifecycle from vision to concept to proof-of-concept to pilot and launch at scale, including making recommendations related to product enhancements, product extensions, or discontinuing products, as appropriate. Improve the product during the different stages through data analysis and manage value realization throughout the product lifecycle. Be the GM of the product, will have commercial responsibility around Product Launch and Product Lifecycle, including effective pricing, forecasting, promotion, in collaboration with the different teams. Own business and financial data gathering and analysis using a Framework, working with other team members and partners. Build business cases and pricing for new products and new features. Make judgment trade-offs between features and speed-to-launch. Own use case prioritization, feature definition, market research, customer discovery and validation Lead the design, execution, and analysis of market research, including surveys and focus groups. Synthesize findings for vetting new initiatives to determine product strategy and make recommendations to leadership. Translate insights into actionable product plans. Maintain understanding of current and future needs, trends and competitive landscape. Manage day-to-day product activities, including identifying, defining, and tracking KPIs, and work cross-functionally to strategize and course correct as needed. Define success metrics, measure and assess them to draw actionable conclusions (adjust course or accelerate progress) Translates user needs into product development by managing the product backlog, make day-to-day decisions for working team. Define digital product specifications and ensure that team knows with accurate detail what they are expected to build and deliver Establish user story acceptance criteria and is responsible for final decision on scope and content at the team level. Support testing via market leading testing strategies [A/B testing] and debrief results to team, leadership Lead problem solving workshops. Spearhead initiatives and work closely with members of product team as well as other teams. Build and maintain strong relationships with customers, vendors, internal, external stakeholders. Please note- This is a start-up organization, venture under the non-profit. [For remote, you must be available to answer emails, chats, and phone calls, and to perform all duties, as required to meet job requirements and the requirements of all onsite employees. A stable internet connection and quiet office space is a must] Key Requirements and Technology Experience: Skills-Digital Product Management Experience with healthcare, digital Health or Radiology & Imaging Platforms Experience launching AI/ML-based products BS/MS degree or equivalent in Computer Science or Engineering or Business degree. 5+ years relevant work experience (3-4 years of continuous digital product management recent experience needed) 2 years of professional experience with healthcare, or health technology products. 1 - 2 years of Product Management experience in launching AI/ML-based products; working with leading AI vendors Ability to identify unmet customer needs, develop product roadmaps, and implement new strategies Strategic thinker with the ability to align customer use cases with technological solutions and envision end-to-end experiences Experience in managing strategic relationships with third-party vendors. Experience working with external partners Managed innovative product development and execution, demonstrated a general curiosity and drive for building bold products with great user experience. Proven track record doing and managing commercial products through the entire product lifecycle at an experienced level. Strong organizational, product management, product development and execution skills Business acumen, including the ability to create and track financial forecasts Skilled multi-tasker with ability to work through ambiguity Proven ability influencing stakeholders, executing product priorities, and driving results Strong strategic, analytical, and critical thinking skills, with an ability to identify the most important things amongst many important things Strong interpersonal skills, oral, written, and listening communication skills with stakeholders Solid understanding of Agile and Design Thinking methodologies for rapid product iteration and experimentation Able to distill complicated ideas into the right number of words. A natural passion for the product, adept at selling through compelling narratives Mastery in researching, gathering, drafting, and translating requirements between stakeholders, design, content, and engineering counterparts Strong exposure to AI Ability to Design User Acceptance Testing plans, and lead that effort with the team Ability to train internal departments on new product launches through documentation and demos Ability to assess ongoing product performance and enhancement opportunities Ability to manage multiple initiatives simultaneously in a cross-functional environment. Ability to use strategic thinking, good judgement and problem-solving to support the RSNA mission Competent in Excel, and PowerPoint. Note-Onsite / Hybrid in Oak Brook, IL Remote in MST/CST locations (travel onsite/client location 10-15% of work time) Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar fulltime positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction. Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters Job Title: Technology Product Owner Work Location: Seattle, WA (Onsite - 5 days a week from client office) Duration: Long Term Rate: $80/hr C2C Job Description: • Bridges gap between business needs and technical execution in product development, particularly within agile frameworks • Possess strong technical understanding and work closely with development teams to ensure products/features align with both business goals and technical feasibility. Technical stack and tools - AWS , Terraform, APIs, Event Bridge Patterns, Integration Patterns, CI/CD, Azure Devops for backlog management. • Managing product backlog, defining, and prioritizing user stories, facilitating communication between technical and non-technical stakeholders • Translate business requirements into clear, actionable user stories and acceptance criteria, ensuring development team understands the technical aspects of implementation. • Contribute to release planning, setting expectations for the delivery of new features and functionalities. • Interact with various stakeholders, including business owners, Customer Journey Managers, developers, and other teams, to gather feedback and ensure alignment with business objectives. • Ability to guide and influence technical decisions within the team. • Plus, having worked in Onshore-Offshore model with varying time zones • Foresees Risks in Product delivery and plans for risk mitigation and appropriate communication to stakeholders on impacts to delivery plan. Must Have • Web API development • Application development exp using in one of OOPS language C Java Python Ruby etc • Experience in working with one of cloud provider AWS Azure or GCP Good to Have • C • Python • ASPNet Core • Shell Script • SOAP Service development • Docker containers • Manage Cloud Resources through Terraform • Cassandra or equivalent of any NoSql Db • AWS Ecosystem development • AWS Serverless development • AWS Big Data integration with EMR • Any Cloud Developer Certifications or AWS Certified Developer Skills Mandatory Skills: Azure Cloud Architecture Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.

Requirements: Overall 10+ years' experience. Experience as Product Owner with Salesforce experience Experience writing user stories & acceptance criteria Excellent communication and stakeholder management Salesforce certifications preferred

The Product Owner will support the Product Management and Technology Development teams in driving execution of the back-end Search strategy across multiple scrum teams. This role is responsible for defining requirements, managing delivery within the agile framework, and ensuring alignment between business needs and technical solutions. The Product Owner will elicit priorities from the business, collaborate with cross-functional teams, and help deliver scalable, high-quality solutions. This role embodies the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Key Responsibilities Essential Job Functions Elicit, analyze, and define requirements in various formats (e.g., diagrams, use cases, user stories, written documentation) ensuring they are testable, measurable, and traceable. Assist in defining key product performance indicators and implement protocols to measure product performance in support of future enhancements. Identify and assess support needs for current and future state analysis; review post-rollout support performance and facilitate any required actions or adjustments. Partner with product managers to review new product features, establish priorities, and rank features across initiatives. Serve as the liaison between technology teams and business units/product management to ensure delivery of high-quality solutions. Identify and resolve dependencies, issues, and risks through proactive team collaboration. Create detailed epics with clear deliverables, ensuring implementation aligns with acceptance criteria. Maintain product documentation, including near-term delivery plans and release details. Collaborate within a team environment and adapt to support various functions within Agile frameworks. Perform the essential duties of the role with or without reasonable accommodation. Minimum Requirements Basic knowledge of the software development lifecycle (SDLC). 2+ years of experience as a Product Owner, Product Manager, or Business Analyst. Ability to collaborate effectively in a team environment. Ability to define and track metrics and key performance indicators to drive decision-making. Excellent written and verbal communication skills with the ability to convey information to stakeholders at all organizational levels. Strong organizational, analytical, and problem-solving skills. Demonstrated ability to partner effectively with teams and leaders across the organization. Top Skills Analytical thinking & strong problem-solving capabilities Ability to work across teams and functions to resolve dependencies and deliver complex solutions Strong communication skills with both technical teams and business stakeholders Soft Skills Adaptability and comfort with change Leadership without authority Active listening

At MTech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production. MTech Systems is a prominent provider of tools for managing performance in Live Animal Protein Production. For over 30 years, MTech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management-all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. MTech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability. With over 250 employees globally, MTech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. MTech Systems USA's headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a commitment to helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We are committed to maintaining a work culture that enhances collaboration, provides robust development tools, offers training programs, and allows for direct access to senior and executive management. Job Summary We are seeking a driven and detail-oriented Junior Product Owner to join our dynamic product team. This role is an excellent opportunity for an entry-level professional with some experience in product management or related fields to grow their skills and contribute to delivering impactful solutions. As a Junior Product Owner, you will work closely with Product Owners, Scrum Masters, and cross-functional teams to ensure the successful delivery of high-value features that align business goals and customer needs. Responsibilities and Duties Backlog Management: Assist in maintaining and prioritizing the product backlog, ensuring clarity and alignment with the product roadmap. Scrum Master: Facilitate Agile Scrum ceremonies. Sprint Planning, Retrospectives, Stand-Ups. Create comprehensive iteration reporting including velocity/burn downs. Customer Research: Interview customers on system functionality to solve user problems and inform design decisions. Requirement Gathering: Collaborate with stakeholders, including customers, to define and document user stories, acceptance criteria, and business requirements. Cross-Functional Collaboration: Work with developers, designers, and QA teams during sprints to answer questions, clarify requirements, and ensure delivery aligns with expectations. Customer-Centric Approach: Participate in customer interviews, research sessions, and feedback analysis to understand user needs and improve product functionality. Agile Practices: Support sprint planning, daily stand-ups, and retrospectives, ensuring Agile principles are upheld. Data Analysis: Review product performance metrics, identify trends, and make recommendations for iterative improvements. Communication: Effectively communicate progress, risks, and opportunities to product owners and stakeholders. New Additional Junior Product Owner Duties Ensure that all questions posed in bugs/user stories/Feature Requests are addressed either by Junior Product owner or Product Owner within 24 hours Be able to answer ticket details such as expected delivery time (with developer support), release versioning, database versioning. Move user stories/bugs/features assigned incorrectly to your sprint teams to the correct teams. Coordinate translation of release notes and knowledge base to Spanish and Portuguese Moving all unclosed tickets from one iteration to the next. Write assigned SOPs Write assigned knowledge base documents.Review drafts with product owner. Create a new user story when it is determined by development team/product owner that a reported bug should be a user story. Scope tier 1 user stories as assigned by the product owner. Review all scoped items with product owner. Know the priority order as determined and expressed by the director of product. Contribute active comments and feedback on team calls. Education and Experience Education: Bachelor's degree in Business, Computer Science, Marketing, or a related field. Experience: 1-2 years of experience in product management, project management, or a related role with expertise in software development. Exposure to Agile/Scrum methodologies is preferred. 1-2 experience with JIRA or AzureDevOps 1-2 experience with Hotjar or Pendio Skills: Strong organizational and time-management skills. Excellent communication and interpersonal skills. Analytical mindset with attention to detail. Proficiency in tools like JIRA, Confluence, or other Agile tools. Basic understanding of software development processes is a plus. EEO Statement Integrated into our shared values is MTech's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. MTech aims to maintain a global inclusive workplace where every person is regarded fairly, appreciated for their uniqueness, advanced according to their accomplishments, and encouraged to fulfill their highest potential. We believe in understanding and respecting differences among all people. Every individual at MTech has an ongoing responsibility to respect and support a globally diverse environment.

At M-Tech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production. M-Tech Systems is the industry-leading provider for Live Animal Protein Production Performance Management Tools. For over 30 years, M-Tech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management-all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. M-Tech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability. With nearly 300 employees globally, M-Tech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. M-Tech Systems USA's headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a passion for helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We pride ourselves for having a working atmosphere that encourages collaboration, exceptional development tooling, training, and ongoing opportunities to work with senior and executive management. Job Summary We are seeking a highly skilled Product Owner to join our dynamic Product team at M-Tech Systems. The ideal candidate will play a critical role in driving the success of our products. You'll own the end-to-end lifecycle of your product line, from discovery to delivery, ensuring that each feature or solution aligns with customer needs and business goals. This role requires a strategic thinker with a customer-first mindset who can collaborate across departments, lead product development efforts, and deliver measurable outcomes. We seek a solution-oriented individual who can provide answers rather than just identify problems. Embracing continuous change is key, as innovation and improvement are integral to MTech's culture. This person should have a service-minded attitude, demonstrating a passion for enhancing the work of others and simplifying processes for stakeholders. Essential Functions & Responsibilities Backlog Ownership: Maintain, prioritize, and refine the product backlog to ensure alignment with business objectives, development capacity, and sprint goals. Customer Insights: Participate in customer feedback sessions, gather insights from user interactions, and incorporate actionable feedback into backlog items. Cross-Functional Collaboration: Work closely with Product Managers, engineering, QA, and customer success teams to ensure clarity of requirements and smooth delivery. Roadmap Execution Support: Translate product roadmap items into detailed epics, user stories, and acceptance criteria in collaboration with Product Managers. Feature Development: Write clear and concise user stories with well-defined acceptance criteria, ensuring they are ready for development teams. Documentation & Release Notes: Prepare and maintain high-quality release notes, user guides, and change logs for internal and external audiences. Data-Driven Decisions: Use metrics, sprint reports, and delivery data to refine backlog priorities and improve team throughput. Agile Practices: Facilitate agile ceremonies including backlog grooming, sprint planning, daily stand-ups, and retrospectives to maintain team alignment and efficiency. Planning & Projection: Support planning and forecasting for upcoming releases, ensuring timelines and dependencies are visible and manageable. Education and Experience Bachelor's degree in Computer Science, Business, Engineering, or a related field. Master's degree is a plus. 3-5 years of Product Owner experience in a SaaS environment, with proven backlog management skills. Experience leveraging AI tools for user grooming velocity Experience with data analytics tools such as Pendo or equivalent. Strong working knowledge of Agile/Scrum methodologies. Experience with planning, projection, and delivery tracking in fast-paced development environments. Exceptional communication skills-able to work cross-functionally with technical and non-technical teams. Experience writing clear and concise user stories with well-defined acceptance criteria. Experience in SaaS, data platforms, or enterprise software. Poultry, Agriculture, food production industry experience/knowledge is preferred Preferred Personal Skills/Abilities Strong understanding of designing and optimizing user interfaces for custom software solutions. API experience is also preferred. Proven experience in developing, customizing, and deploying software-generated reports. Clear communication with stakeholders, development team, and other departments is essential. Ability to prioritize tasks and features based on business value and customer needs. Leadership skills to guide the development team and ensure alignment with the product vision. Aptitude for identifying and solving problems that arise during the development process. Negotiation skills to manage conflicting interests and reach consensus among stakeholders. Focus on understanding and advocating for the needs of end-users to ensure the product meets their requirements. Ability to adapt to changing requirements, priorities, and market conditions. Analytical mindset to interpret data and feedback to make informed decisions about the product roadmap and features. Collaboration with cross-functional teams including developers, designers, testers, and marketers to deliver a successful product. Empathy towards users, team members, and stakeholders to foster strong relationships and create a positive work environment. Ability to identify and mitigate risks throughout the product development lifecycle. Effective time management skills to meet deadlines and deliverables within the project timeline. Willingness to stay updated with industry trends, emerging technologies, and best practices in product management. EEO Statement Integrated into our shared values is M-Tech's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. M-Tech is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at M-Tech has an ongoing responsibility to respect and support a globally diverse environment.

Title: Product Owner Duration: 12 Months Contract Required Skills Proven experience as a Product Owner or similar role, ideally in B2B digital products. Strong understanding of telecom domain concepts and customer needs. Skilled at translating business requirements into actionable development tasks. Experience with agile methodologies and working closely with cross-functional teams. Nice to Have Familiarity with digital customer experience platforms and tools. Experience in multi-channel or converged product delivery. Education & Experience Bachelor's degree in Business, IT, or a related field, or equivalent experience. Demonstrated track record of successfully delivering digital products in a B2B environment.

Our client is looking for an IT Product Owner with heavy software development and cloud experience This is a long term contract that must be done hybrid in the Deerfield area 3 days per week W2 only. No C2C or third parties Responsibilities: Develop detailed requirements documentation including user stories, use cases, design specifications, business process and data flows and acceptance criteria Develop and execute comprehensive unit and integration test plans Working with development teams to plan and schedule development and delivery process, while considering interdependencies Work with the Software and Engineering Team focused on our in-house proprietary applications and third-party vendor systems across several key functions Qualifications: High level knowledge and awareness of software development and cloud technologies such as Java, AWS, Azure, Apache, Tomcat, WebSphere Experience with Jira Knowledge of DevOps practices and CI/CD pipelines Previous banking/financial services pay around 75-85/hr w2

Job Title: Lead Product Owner Duration: 12 Months+ Job Purpose: Drives value to both customers and the business by serving as the primary liaison between client stakeholders and internal delivery teams. Partners with customers to guide plan discovery, adoption, and post-adoption support, ensuring that product solutions deliver measurable business outcomes. Represents the voice of the customer in backlog prioritization, roadmap planning, and feature development, while fostering long-term client relationships built on trust and service excellence. ServiceNow expertise is essential to effectively manage product backlogs, streamline workflows, and deliver customer-centric solutions. ESSENTIAL FUNCTIONS: 70% Enable successful customer adoption of solutions by working closely with clients to understand their operational needs, translate those needs into product capabilities, and ensure the current system supports their workflows. Serve as the trusted advisor guiding customers through discovery, adoption, and post-adoption support. Conduct in-depth discovery sessions with customers to capture operational requirements, pain points, and desired outcomes. Map customer processes against product capabilities to identify gaps, opportunities, and adoption pathways. Analyze customer feedback and usage data to continuously refine understanding of adoption challenges and opportunities. Identify key stakeholders and champions within customer organizations to support adoption efforts. Assess readiness for change and tailor adoption strategies accordingly. Develop metrics and KPIs to measure adoption success and inform ongoing improvements. Serve as the accountable owner for customer success across product adoption and lifecycle management. 10% Act as the primary point of contact for customer accounts, providing proactive communication, updates, and support throughout the adoption journey. Guide customers through onboarding and implementation, ensuring smooth transitions and effective use of product capabilities. Partner with business analysts and technologists to break down MVPs into actionable user stories that reflect customer priorities. Provide post-adoption support, including performance reviews, feedback sessions, and continuous improvement planning. Educate customers and internal stakeholders on product features, best practices, and value realization. 10% Support culture change to improve delivery agility. Provide coaching to team members who are new to Scrum and Agile practices. Supports team building and team development by utilizing the abilities and skills of individuals, and fostering a feedback culture. Mentors Product Owners to ensure their success. Required Experience: 8-10 years Product Owner experience Experience in ServiceNow Platform implementation in large scale business transformation projects Previous healthcare experience ServiceNow experience is required Leading ServiceNow programs (CSM, ability to write user stories based on ServiceNow) Customer Facing role, good communication skills, ability to build roadmaps, create presentations, documentations, meetings with business owners, owners and facilitates the roadmaps and work. Looking ground up product. Visionary person required

1. Provides leadership to IT product teams to drive technical development and provides visibility of product status to Executive Leaders. 2. Provides vision and direction to the IT product teams and stakeholders within and outside of the organization. 3. Ensures the teams are completing projects on time and remain actively involved in continuous improvement of the products. 4. Actively identifies and removes impediments to ensure delivery of product development deliverables based on the product roadmaps and timetables established by the company. 5. In partnership with business leadership, ensures product development is aligned with product vision, roadmap and business expansion/growth opportunities. 6. Develops the technology roadmap for managed products, supporting the goals and objectives defined in the overall product roadmap. 7. Provides backlog management, iteration planning, and elaboration of the user stories. 8. Works closely with the business' Product Management Team to create and maintain a product backlog according to business value or ROI. 9. Leads the planning product release plans and set expectation for delivery of new functionalities. 10. Provides monthly status reporting of all projects to include schedules, scope and total estimated costs (including hours and other expenses). 11. Uses Agile practices for oversight of managed products to ensure teams continually develop and improve products in an effective and efficient manner. 12. Responsible for the adherence to Service Level Agreements (SLAs) for all customer facing and critical internal systems. 13. Ensures team adherence to company programming standards and controls. 14. Supports implementations. 15. Stays current on key technology developments that could involve a change to or improvement of products managed. 16. Acts as a liaison for managed products with other areas in IT. 17. Directs, organizes, supervises and assists product staff. Assumes responsibility for ensuring the efficient and effective operation of staff by: a. Reviewing and improving existing operating policies and procedures and ensuring their effective implementation and maintenance; implementing new procedures as required. b. Making personnel decisions regarding employment, development, performance ratings, salary changes, promotions, transfers, and terminations. 18. Other duties as assigned by management. Skills and abilities required: 1. Proven ability to lead critical business systems/applications. 2. Experience developing business applications in either a waterfall or Agile manner. 3. Experienced managing all aspects of software application development lifecycle (SDLC). 4. Willingness to apply Agile processes and principles. 5. Outstanding communication, presentation and leadership skills. 6. Excellent organizational and time management skills. 7. Sharp analytical and problem-solving skills. 8. Creative thinker with a vision. 9. Strong attention to details. Minimum level of preparation and training normally required: 1. Bachelors degree in computer science, information systems or computer engineering or equivalent work experience. 2. 5+ years of previous industry experience, preferable in a business services organization 3. 3-5 years of experience as Product Manager or IT Manager Principal responsibilities and duties: 1. Provides leadership to IT product teams to drive technical development and provides visibility of product status to Executive Leaders. 2. Provides vision and direction to the IT product teams and stakeholders within and outside of the organization. 3. Ensures the teams are completing projects on time and remain actively involved in continuous improvement of the products. 4. Actively identifies and removes impediments to ensure delivery of product development deliverables based on the product roadmaps and timetables established by the company. 5. In partnership with business leadership, ensures product development is aligned with product vision, roadmap and business expansion/growth opportunities. 6. Develops the technology roadmap for managed products, supporting the goals and objectives defined in the overall product roadmap. 7. Provides backlog management, iteration planning, and elaboration of the user stories. 8. Works closely with the business' Product Management Team to create and maintain a product backlog according to business value or ROI. 9. Leads the planning product release plans and set expectation for delivery of new functionalities. 10. Provides monthly status reporting of all projects to include schedules, scope and total estimated costs (including hours and other expenses). 11. Uses Agile practices for oversight of managed products to ensure teams continually develop and improve products in an effective and efficient manner. 12. Responsible for the adherence to Service Level Agreements (SLAs) for all customer facing and critical internal systems. 13. Ensures team adherence to company programming standards and controls. 14. Supports implementations. 15. Stays current on key technology developments that could involve a change to or improvement of products managed. 16. Acts as a liaison for managed products with other areas in IT. 17. Directs, organizes, supervises and assists product staff. Assumes responsibility for ensuring the efficient and effective operation of staff by: a. Reviewing and improving existing operating policies and procedures and ensuring their effective implementation and maintenance; implementing new procedures as required. b. Making personnel decisions regarding employment, development, performance ratings, salary changes, promotions, transfers, and terminations. 18. Other duties as assigned by management. Skills and abilities required: 1. Proven ability to lead critical business systems/applications. 2. Experience developing business applications in either a waterfall or Agile manner. 3. Experienced managing all aspects of software application development lifecycle (SDLC). 4. Willingness to apply Agile processes and principles. 5. Outstanding communication, presentation and leadership skills. 6. Excellent organizational and time management skills. 7. Sharp analytical and problem-solving skills. 8. Creative thinker with a vision. 9. Strong attention to details. Minimum level of preparation and training normally required: 1. Bachelors degree in computer science, information systems or computer engineering or equivalent work experience. 2. 5+ years of previous industry experience, preferable in a business services organization 3. 3-5 years of experience as Product Manager or IT Manager

Third-party and external agency submissions will not be accepted. Kindly do not respond. Logisolve is seeking a Digital Product Manager for a long-term consulting opportunity with our direct Medical Device client. Duration: 12+ months Location: Maple Grove, MN-must be local to MN to be considered Rate: $70.00-$80.00/hr. W2, depending on experience Logisolve offers medical, dental, vision, life insurance, short-term disability, long-term disability, paid sick leave, and retirement benefits to eligible employees. Required Qualifications • Bachelor's degree in business, Information Systems, or a related field (MBA or equivalent preferred). • 6-10 years of experience in digital product management within Commercial IT, Sales, or Field Enablement. • Proven hands-on experience with Salesforce Sales Cloud (configuration, process design, or implementation). • Demonstrated experience leading end-to-end product lifecycle from roadmap definition to release and adoption. • Proven ability to lead cross-functional teams, including business stakeholders, developers, and vendors, to deliver product outcomes. • End-to-end ownership mindset, including deep understanding of business processes, user experience needs, and solution architecture. • Demonstrated curiosity and accountability, ability to learn quickly, connect business and technical perspectives, and take full ownership of outcomes. • Deep empathy for field users and ability to translate on-the-ground insights from sales and clinical reps into intuitive, mobile-friendly digital experiences. • Partners with enablement and training teams to design adoption strategies, rollout plans, and feedback loops that ensure measurable impact in the field. • Strong ability to drive organizational alignment and change management for new digital capabilities. • Strong data-driven mindset to use insights and metrics to inform roadmap decisions and measure impact. • Use data and user insights to drive prioritization, measure product effectiveness, and inform iterative improvements. • Proficiency in Agile methodologies, backlog management, and sprint planning. • Direct experience in release management, environment planning, and owning execution plans across multiple stakeholders and systems. • Experience managing User Acceptance Testing (UAT) planning, coordination, validation, and sign- off for production release. • Exposure to multi-platform ecosystems beyond Salesforce (ex: SAP, MDM, Snowflake). • Understanding of data and integration architecture across CRM and analytics systems. • Proven ability to define and track product success metrics such as adoption, ROI, and productivity impact. • Strong executive communication skills; able to articulate digital product vision, progress, and business impact to senior leadership. • Acts as a champion for digital-first thinking within Commercial IT, fostering collaboration, innovation, and continuous learning. • Highly self-driven, organized, and effective in a matrixed global environment. Preferred Qualifications • Strong understanding of field sales and clinical representative workflows and pain points. • Familiarity with Life sciences or MedTech commercial operations and compliance requirements. • Salesforce certifications (Administrator, Business analyst or Product Owner)

Our client is currently seeking a Scrum Master This is a hybrid onsite role in Downtown Chicago No Third parties This job will have the following responsibilities: Lead a cross-functional team of IT business analysts, developers, system engineers, and QAs to deliver value-added solutions for the business Transforming teams through change, maximize velocity and improved communication between teams Develop sprint plans with Scrum team, plan iterations, drive estimation exercises Lead PI planning meeting and driving the team's Epics towards the milestone goals Facilitate sprint planning, stand-ups, sprint review/demos and retrospectives meetings Qualifications: Ability to drive effective and fun retrospective sessions with goal of continuous improvement in upcoming sprints Experience coaching the Product owner and team members in Scrum best practices including backlog refinement, planning and estimation Strong working knowledge of Microsoft Office and project management tools such as Jira PMP/CSM is a plus pay around 70-75/hr

Responsibilities: Business & Product Strategy Deeply understand the business of Digital Banking - from member needs to operational processes to revenue and engagement levers. Translate business objectives into a clear product roadmap and measurable outcomes. Partner with business and technology leadership to prioritize initiatives that drive member value and growth. Technical Expertise Work closely with engineering and architecture teams to translate product vision into scalable, performant digital solutions. Understand system dependencies, integration patterns, and constraints across Salesforce, core banking, and digital experience layers. Evaluate technical trade-offs and ensure alignment with long-term platform strategy. Analytics & Insight Define, track, and analyze KPIs for digital adoption, engagement, and performance. Partner with Data and Analytics teams to establish dashboards and reporting that inform decision-making. Use data to articulate the “why” behind product outcomes and continuously drive improvement. Financial Management Lead CapEx and OpEx planning and management for Digital Banking initiatives in partnership with Finance, IT, and Consumer Bank leadership. Track spend, forecast investment needs, and ensure alignment between financials and strategic priorities. Provide clear reporting on financial performance, ROI, and project value realization. Quarterly Planning Organize and lead quarterly planning sessions across Consumer Banking and IT. Align stakeholders around shared priorities, resourcing, and sequencing. Foster a culture of transparency, accountability, and results. Requirements: Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA or advanced degree preferred. 8+ years of experience in Product Management or Technical Product Management; experience in Digital Banking or FinTech strongly preferred. Must have leadership experience. Strong understanding of digital channels (mobile and online banking), APIs, cloud platforms, and core systems integration.

📅 Duration: 9+ Months ✅ Local Candidates Only 🎓 Agile Certification Required (Scrum Master minimum) About the Role: We're seeking an experienced Scrum Master & Agile Coach to support the project for IT Division. This role focuses on coaching IT Team Leads, facilitating Scrum/Kanban practices, and driving continuous improvement across teams. You'll help teams self-organize, manage backlogs, remove impediments, and deliver value aligned with IT priorities. Key Responsibilities: Coach IT Team Leads on Scrum & Kanban frameworks Facilitate Agile ceremonies (stand-ups, sprint planning, retrospectives) Guide backlog management and prioritization Identify and resolve impediments Promote collaboration and process adherence Drive continuous improvement and team effectiveness Required Skills & Qualifications: 5+ years working with Agile teams Strong knowledge of Scrum & Kanban principles Excellent facilitation, coaching, and communication skills Proficient in Jira, Confluence, ServiceNow, MS Teams, Office365 Agile Certification (Scrum Master minimum) Regards, Ashish Lal | Talent Acquisition Manager Charter Global Inc | ***************************** Email: ************************* LinkedIn: ASHISH K LAL | LinkedIn One Glenlake Parkway | Suite 525 | Atlanta, GA 30328

AI for Data Governance Product Lead (Remote) Execute the strategy, roadmap for enterprise data governance and AI-driven automation products. This role combines product management expertise with technical skills in AI agent development, enabling governance adoption and automation across Collibra, Databricks Unity Catalog, and Snowflake. Key Responsibilities Product Strategy & Roadmap o Define vision and roadmap for AI-powered data governance solutions. o Align product initiatives with enterprise data strategy and compliance requirements. AI Agent Development o Design and oversee development of AI agents for governance automation (metadata ingestion, lineage tracking, risk scoring). o Implement agent orchestration using Collibra AI Governance and MCP Server. Platform Integration o Drive integration between Collibra DIP, Databricks Unity Catalog, and Snowflake. o Ensure interoperability through APIs and automation frameworks. Stakeholder Engagement o Collaborate with engineering, data governance teams, and business units to prioritize features. o Conduct workshops and demos to drive adoption of AI-driven governance tools. Compliance & Risk o Implement guardrails and audit trails for AI agent actions. Performance Metrics Delivery of AI agent-driven governance features on roadmap. Increased automation and reduced manual governance tasks. Adoption rate of governance workflows across enterprise platforms. Compliance adherence and audit readiness. Minimum Skills Required: Required Skills 5+ years in Product Management with the following: o Experience in defining product vision, writing PRDs, and managing backlogs. o Strong understanding of agile methodologies and stakeholder management. Technical o Hands-on experience with Collibra DIP, Databricks Unity Catalog, and Snowflake. o AI agent development skills (Python, APIs, orchestration frameworks). o Familiarity with MLOps and AI governance standards. AI Amplification Preferred Certifications Collibra Certified (Data Steward, Workflow Developer, AI Governance Specialist) or Any Data Governance tool. o Ability to leverage AI for workflow automation and governance adoption.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Position Summary: We are seeking a dynamic Product Marketing Manager for Workforce Engagement Management (WEM) to accelerate how Genesys brings its rapidly expanding AI-powered innovation to market. In this role, you will be at the center of connecting cutting-edge AI capabilities with employee experience and workforce optimization - ensuring Genesys continues to lead in enabling organizations to deliver smarter, more connected customer and employee experiences. Your work will span strategic go-to-market planning, messaging, positioning, and sales enablement for next-generation WEM capabilities. You'll partner across product, marketing, sales, and customer success teams to clearly articulate how AI-driven Genesys Cloud solutions empower organizations to improve employee productivity, optimize workforce performance, and deliver more human, empathetic customer experiences. This is a high-impact role where AI innovation meets execution: you will translate technical advancements in AI and WEM into compelling market stories, enable the field to drive adoption and revenue growth, and ensure that Genesys continues to set the standard in defining the future of workforce engagement powered by AI. Key Responsibilities Go-to-Market Leadership: Collaborate with cross-functional teams to design and execute go-to-market strategies for WEM solutions, from product market fit and audience segmentation through sustained post-launch success. Messaging & Positioning: Develop clear, differentiated narratives that articulate the value of Genesys WEM solutions, highlighting how they enhance workforce optimization, agent productivity, and employee engagement. Market Insights: Lead research and analysis to uncover data-driven insights, identify growth opportunities, and strengthen Genesys' competitive positioning in the AI and WEM space. Enablement: Build and deliver impactful sales enablement content (decks, briefs, white papers, videos, webinars) that equips teams to position Genesys WEM solutions with confidence. Customer & Analyst Engagement: Partner with customers, advisory boards, and industry analysts to shape narratives, gather feedback, and reinforce Genesys' thought leadership in AI + WEM. Campaign Support: Partner with campaign marketing to execute full-funnel marketing programs that drive awareness, demand generation and expansion. Storytelling: Deliver compelling presentations at leadership meetings, analyst briefings, and industry events to showcase the value of Genesys AI & WEM solutions. Performance Measurement: Track and report on key success metrics during monthly business reviews, applying insights to continually refine go-to-market execution. Minimum Requirements: 4+ years of enterprise SaaS product marketing experience, ideally within workforce engagement, employee experience, or contact center solutions. Expertise in B2B growth marketing and full-funnel activations, with the ability to connect technical innovation to business outcomes. Strong grasp of foundational PMM skills - messaging/positioning, GTM strategy, segmentation, sales enablement, content creation, and market research. Strategic and analytical mindset, with proven ability to simplify complexity and prioritize high-impact initiatives. Demonstrated success in collaborating with product, sales, and marketing stakeholders to launch and grow products. Strong written and verbal communication skills with a flair for persuasive storytelling. Comfortable navigating fast-paced, dynamic environments; resilient under pressure and adaptable to change. Bachelor's degree or equivalent professional experience. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $85,000.00 - $157,800.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.