Senior Account Executive jobs at Genesys - 25 jobs

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Sr. Account Executive, BPO Sales Genesys has forged a new market sector and we are seeking extraordinary Account Executives who can be the catalyst for our continued growth and success. With personal impact and gravitas, you will be comfortable around the C suite customers. With a consultative selling approach, you will be able to position the full Genesys portfolio to the customer without effort. We expect you to step into the customers shoes to help them see how they can reap the benefits our products will bring them. You can do this because you will have a deep understanding of industry drivers, challenges and expected business outcomes. Our Account Executives work cross functionally, and across regions if required. They orchestrate internal teams as well as partners along the Sales Process to ensure the customer is provided with effective and knowledgeable service. In this role, the primary responsibilities will include (but are not limited to): * Taking appropriate actions to increase our net logos and winning Cloud business by meeting prospective customers, developing a deep understanding of their current and future environment. * Developing strategic account plans for your accounts and executing on the plans you have designed. * Effectively communicating Genesys strategic vision and unique capabilities to customers, connecting them to the customers' business and shares a compelling plan on how Genesys can help solve the customers business challenges. * Pulling in overlay expertise to support value realization * Proactively identifying and managing customer concerns or risk to guide the customer to the best fit offer. * Helping to facilitate a smooth transition from pre-commit thru to implementation * Negotiating a financial win/win solution for the client and Genesys, to close the deal and strengthen the relationship for the future. You will do all of this while maintaining a vibrant pipeline for consistent success, building new relationships, and maintaining longstanding relationships. Additionally, you will constantly be an advocate for the always upsell and cross sell opportunities with existing customers and be a Brand Ambassador for Genesys. Other requirements: * 7+ years experience of software sales experience * Strong preference for Cloud sales * Familiarity and comfort with subscription sales * Proven success with working at C suite level * Track record of hitting your targets * Able to talk to sustained strategic account focus over a long complex sales cycle * BS or BA degree or equivalent work-related experience * Ability to travel up to 50% Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $111,700.00 - $196,300.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. The Enterprise Account Executive for the Industrials vertical is responsible for driving growth within key accounts in sectors such as Heavy Equipment & Vehicles, Industrial Components & Products, Machinery and Tooling, and Commercial Equipment. This role requires a strong understanding of industrial manufacturing, supply chain complexities, and the digital transformation trends impacting these diverse industries. The Enterprise Account Executive will focus on managing and expanding relationships with large enterprises, delivering tailored solutions that enhance operational efficiency, asset management, and productivity across these segments. Responsibilities Develop and execute a sales strategy for the Industrials vertical, specifically targeting companies in heavy equipment, industrial components, machinery manufacturing, and commercial equipment. Build and maintain strong relationships with senior executives and decision-makers to drive account growth and foster long-term partnerships. Lead the full sales cycle from prospecting to deal closure, focusing on solution-based selling that addresses industry-specific challenges, including equipment uptime, asset lifecycle management, supply chain optimization, and digital transformation. Collaborate with internal teams, including product management and technical sales, to deliver solutions leveraging PLM, IoT, CAD, AR, and other digital tools tailored to each industrial segment, from heavy machinery to manufactured components and commercial equipment. Stay informed about industry trends, regulatory requirements, and advancements in digital manufacturing, including predictive maintenance, automation, sustainability, and compliance in each sector. Accurately forecast and manage a pipeline of opportunities using CRM tools like Salesforce.com, ensuring alignment with sales targets and company objectives. Skills and Knowledge Strong consultative sales skills, with the ability to engage with senior leaders in industrial manufacturing and convey the value of digital transformation across varied sectors. Knowledge of industry challenges and trends within heavy equipment, industrial components, machinery, and commercial equipment, including asset management, supply chain dynamics, and product lifecycle requirements. Familiarity with digital solutions such as PLM, IoT, CAD, and AR and their applications in the industrial sector to drive efficiency, innovation, and sustainability. Proficiency in CRM tools for pipeline management and accurate forecasting, with a detail-oriented approach to account management. Ability to navigate complex sales cycles and build long-term relationships in capital-intensive and consumer-oriented industries. Experience 8+ years of experience in enterprise software sales, with a focus on industrial manufacturing, heavy equipment, commercial equipment, or related sectors. Proven track record of managing and growing large, complex accounts, consistently meeting or exceeding sales targets. Experience in solution-based selling to address digital transformation and operational challenges in the Industrials vertical. Background in working with companies in heavy equipment, components, machinery, commercial equipment, or component manufacturing is preferred. Experience managing complex negotiations and closing 7-figure deals. Minimum Qualifications Bachelor's degree in Business, Engineering, or a related field, or equivalent experience. Willingness to travel as needed to engage with clients in the Industrials sector. PTC carefully considers a wide range of factors when determining compensation. The anticipated annual salary range for this position is between $250,000 - $275,000. The anticipated annual salary range encompasses both the base salary and the on-target incentive compensation that may be attained in this role. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to plan eligibility and other terms and conditions. For more information about PTC's comprehensive benefits, please visit our Careers Page. At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at *************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. The Enterprise Account Executive for the Electronics and High-Tech vertical is responsible for driving growth within corporate accounts, focusing on companies in the electronics, semiconductor, and high-tech manufacturing industries. This role requires a solid understanding of the unique challenges faced by these companies, including rapid innovation cycles, supply chain complexity, and the need for efficient product lifecycle management. The Enterprise Account Executive will work with cross-functional teams to deliver tailored solutions that support clients' digital transformation and operational optimization goals. Responsibilities Develop and execute a sales strategy focused on corporate accounts in the electronics and high-tech sector, aligning with clients' needs for digital transformation and operational efficiency. Build and maintain relationships with key decision-makers in electronics and high-tech companies to drive account growth and long-term partnerships. Lead the sales process from prospecting through deal closure, employing a consultative approach to address challenges such as rapid innovation cycles and supply chain management. Collaborate with internal teams, including product management and technical sales, to deliver solutions leveraging PLM, IoT, CAD, and AR technologies. Identify growth opportunities within the electronics and high-tech market by staying informed about industry trends and advancements. Maintain accurate forecasts and manage opportunities within CRM tools like Salesforce.com to support pipeline visibility and goal attainment. Skills and Knowledge Strong consultative sales skills, with the ability to engage mid-level and senior decision-makers in the electronics and high-tech sector. Knowledge of key industry challenges, including product lifecycle management, supply chain complexities, and innovation demands. Familiarity with CRM tools for pipeline management and forecasting accuracy. Understanding of digital solutions such as PLM, IoT, CAD, and AR and their applications within electronics and high-tech environments. Ability to adapt to complex sales cycles and strategically navigate corporate accounts. Experience 5+ years of experience in software or technology sales, with a focus on the electronics, semiconductor, or high-tech manufacturing sectors. Proven track record of achieving sales targets and managing accounts within competitive, fast-paced industries. Experience in solution-based selling, particularly addressing digital transformation needs in corporate environments. Minimum Qualifications Bachelor's degree in Business, Engineering, or a related field, or equivalent experience. Willingness to travel as needed to meet with clients within the electronics and high-tech sectors. PTC carefully considers a wide range of factors when determining compensation. The anticipated annual salary range for this position is between $250,000 - $275,000. The anticipated annual salary range encompasses both the base salary and the on-target incentive compensation that may be attained in this role. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to plan eligibility and other terms and conditions. For more information about PTC's comprehensive benefits, please visit our Careers Page. Applications will be accepted on an on-going basis. At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at *************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

Company Overview: eGroup, a nine-time winner of Microsoft's Partner of the Year Award, is a results-driven technology solutions provider focused on delivering digital transformation through Microsoft Cloud and Data Center Architecture. As a 100% remote company, we have a national footprint with a dedicated and high-performing team. Job Purpose: The Account Executive (AE) is critical to driving new client acquisition and expanding existing client relationships by providing technology solutions that align with client needs. This role involves strategic relationship-building, managing complex sales cycles, and positioning the value of digital transformation solutions, professional services, and managed services. Success is measured through new customer acquisition, upselling, renewal rates, customer satisfaction, and contributions to overall business growth. Key Responsibilities: Build and maintain trusted advisor relationships with decision-makers across various industries. Manage the full sales cycle from lead generation to contract closure. Develop and nurture relationships with clients, partners, and technical sellers to execute strategic deals. Position and win with eGroups' portfolio, including Microsoft Azure, Microsoft 365, Nutanix, Rubrik, Cohesity, and Cisco. Create and deliver compelling presentations and demos that effectively communicate the value proposition. Develop financial business cases and manage RFP/RFI responses. Collaborate with internal teams and technology partners to align solutions with customer needs. Gather competitive intelligence and effectively communicate client needs for future product enhancements. Required Qualifications: Minimum of 3 years of experience as a Solution Sales Consultant or similar role within the Microsoft ecosystem, with a focus on Managed Services, Data Center, Security, Modern Workplace, and Azure. Proven track record of selling complex IT solutions and closing professional services business. Strong ability to build long-lasting relationships with senior executives and creatively present complex concepts. Excellent written, verbal, and presentation skills. Ability to work remotely with access to a productive home office environment. BA/BS degree or equivalent experience. Willingness to travel periodically to meet clients or attend events. Desired Attributes: High-energy, team-oriented, and results-driven professional. Motivated, creative, and adaptable in identifying client opportunities. Enthusiastic about building client and manufacturer relationships that drive success. Lifelong learner committed to continuous improvement. Benefits: Health, vision, dental, and life insurance. 401(k) with matching. Open PTO. Flexible spending account and professional development assistance. Employee discounts and referral programs. Working Conditions: This is a fully remote role with periodic, as-needed travel for client meetings or events. Candidates must have access to reliable internet and a productive workspace. Necessary hardware will be provided. If you are a driven sales professional ready to contribute to our growth and client success, we want to hear from you! Take our survey and you will be contacted by our Team with next steps. Candidate Survey

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. PTC's ServiceMax is on a mission: enabling field service teams to keep the world running. A career at PTC's ServiceMax means unleashing your potential to build, sell, implement and market award-winning products with a #wintogether and #customerobsessed approach. From MRI machines to gym equipment, customers around the globe rely on ServiceMax's cloud-based software platform to keep these machines - and the world - running, every single day. In this role, you will drive key activities, including prospecting, strategy planning, executive relationship development and discovery assessment while ensuring alignment amongst PTC and ServiceMax ecosystems. You will work closely with the other members across the business to drive and lead growth in service, software, and outcome-driven revenue generation, partnering closely with leaders to drive the creation and development of an overall sales readiness vision in the context of our global business. In this role you would be responsible for building out your market, as well as maintaining the relationship with our existing clients in terms of strategic planning and expansion. Day-To-Day: Develop a deep understanding of current and potential customer business needs to create value to customers with our solutions Define and drive account strategies in partnership with internal and external stakeholders to solve our customers' needs Develop and execute an Account Playbook that formalizes the “go high / go low” strategy for the Enterprise accounts Maintain and build upon strong customer pipeline management to drive predictable outcomes Actively grow and maintain multi-year account plans that will be shared globally with parts of our business including Marketing, Product Management, Sales, Professional Services, and the Development teams to ensure long term alignment Lead the implementation of economic value selling throughout the customers organization Basic Qualifications: 5+ years of proven track record as an account executive selling SaaS Enterprise Software Ability to work remote from Midwest region of USA Willingness to travel for customer engagements, ~30% of time Positive attitude and aptitude Preferred Skills and Experience: Demonstrated ability to build relationships with large enterprise senior line-of-business and IT executives, as well as operational managers Experience managing your business on a monthly basis vs. quarterly / yearly An organized, detailed and metrics driven approach to drive the sales cycle from appointment to close A passion for winning together in collaboration with the broader team with high customer focus Ability to anticipate potential objections and craft solutions leveraging best practice by getting in front of potential resistance PTC carefully considers a wide range of factors when determining compensation. The anticipated annual salary range for this position is between 143,000 - 275,000. The anticipated annual salary range encompasses both the base salary and the on-target incentive compensation that may be attained in this role. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to plan eligibility and other terms and conditions. For more information about PTC's comprehensive benefits, please visit our Careers Page. Applications will be accepted on an on-going basis. At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at *************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Mid-Market Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts. The Mid-Market Account Director's primary responsibility is establishing yourself as a trusted advisor. In doing so, drive new revenue opportunities of Five9's products and services. This is a hunting role; however, it comes with a hunting license for a clearly defined list of customers already doing business with Five9. A successful Mid-Market Account Director must be a self-starter with a closer mentality who will manage the relationships and drive new business while ensuring customer retention. We are looking for business athletes who are assertive team players - hungry, nimble, and intelligent - with the ability and willingness to close a mix of complex sales cycles, while maintaining the more day-to-day transactional business. Key Responsibilities: Customer Relationship Management: Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges. Sales Strategy Development: Collaborate with the Five9 team to develop a comprehensive sales strategy. Utilizing the wide range of talent that Five9 brings to the marketplace. Identify growth opportunities that the customer would benefit by taking advantage of, uncover other divisions within your customer's organization, and develop tailored approaches to capitalize on them. Upselling and Cross-selling: Proactively identify opportunities to upsell additional Five9 products or services to existing customers. Strong focus on Five9's AI offerings to improve efficiency in the Contact Center. Develop and present compelling proposals that showcase the value of expanding their engagement with Five9. Market and Competitor Analysis: Stay informed about industry trends, market dynamics, and competitor activities. Use this knowledge to position Five9 as a leader and differentiate our offerings. Key Responsibilities (continued): Create and drive revenue within a specified region or list of named accounts. Generate business opportunities through professional networking and cold-calling. Drive brand awareness, campaigns, and lead generation via networking, associations, etc. Meet and exceed all quarterly and annual sales quotas. Own the sales cycle from lead generation to closure. Develop business plan and present the business plan during quarterly review sessions. Maintain account and opportunity forecasting within our internal forecasting system (SFDC) Self-generate leads from a personal connection, referral partners, and regional networking events Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience. Key Qualifications: Minimum of 8 years of successful experience in sales, with a track record of exceeding targets. Preferably in the CCaaS and/or SaaS with agent count of 100 - 3,000> Be able to work independently and as part of a team in a fast pace, rapid change environment. Success selling at the C-level Documented track record of sales excellence A proven sales hunter and closer Superior professional presence and business acumen The Mid-Market Account Director role at Five9 offers a unique opportunity to contribute to the growth of our business by strategically managing existing accounts and identifying new avenues for expansion. Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. We are excited to announce an opportunity for a highly motivated and ambitious Account Executive to join our team, focused on Greenfield opportunity development. This role is ideal for a sales professional passionate about uncovering and capturing new market opportunities while driving growth for both the company and their career. As a Greenfield-focused AE, you will play a pivotal role in expanding our market presence, targeting untapped potential, and generating a robust pipeline of opportunities in industries such as Healthcare, Financial Services, Retail, and Technology. Responsibilities Proactive Prospecting: Leverage tools like Salesloft, 6sense, and LinkedIn Sales Navigator to research, identify, and engage new prospects in Greenfield accounts. Build and Maintain a Robust Pipeline: Focus on continuously filling the top of the funnel with high-quality leads and progressing opportunities through the pipeline. Activity Management: Drive high levels of outreach activity (calls, emails, and social selling) to ensure consistent engagement with prospects. Account Mapping: Identify key decision-makers and influencers within target accounts, building a comprehensive understanding of account structures and priorities. Partner with BDRs: Collaborate closely with Business Development Representatives to design effective outreach campaigns and maximize opportunity generation. Leverage Data and Insights: Use tools like 6sense to identify buying signals and prioritize outreach to accounts showing intent or engagement with marketing campaigns. Conduct Targeted Campaigns: Work with marketing teams to run account-based campaigns tailored to verticals like Healthcare, Financial Services, Retail, and Technology. Measure and Optimize Activity: Monitor outreach metrics and pipeline health using Salesforce, Clari, and other tools, making data-driven adjustments to strategies. Strategic Account Planning: Develop account penetration strategies for key Greenfield accounts, identifying the highest-potential opportunities to focus effort. Build Market Presence: Act as a brand ambassador, engaging in networking events, webinars, and industry forums to raise awareness and build connections. Collaborate Cross-Functionally: Work with solution consultants and marketing to create tailored messaging and align resources for top-priority accounts. Maintain CRM Discipline: Ensure accurate and timely updates in Salesforce, including logging activities, tracking progress, and maintaining detailed records for all Greenfield opportunities. Qualifications Proven Pipeline Generation: 5+ years of experience in B2B SaaS or technology sales with a demonstrated ability to generate and manage a healthy pipeline of new business opportunities. Hunter Mentality: A self-starter with a relentless focus on sourcing and qualifying new leads, particularly in Greenfield environments. Data-Driven Approach: Experience using tools like 6sense, Salesloft, Clari, and Salesforce to inform and optimize prospecting efforts. Industry Knowledge: Familiarity with key verticals such as Healthcare, Financial Services, Retail, and Technology is a plus. Excellent Communication Skills: Strong verbal and written skills, with the ability to craft compelling outreach messages and build relationships with C-level and senior decision-makers. Collaboration and Teamwork: Comfortable working with cross-functional teams, including BDRs, marketing, and solutions consultants, to achieve shared goals. Adaptability and Resilience: Thrives in a fast-paced, evolving sales environment and adjusts strategies based on feedback and results. Preferred Qualifications Familiarity with MEDDPICC and related sales methodologies. Experience working with cloud-based or customer experience (CX) solutions. Background in targeting and successfully penetrating large Greenfield accounts. Why Join Us? This role offers the opportunity to be at the forefront of growth, developing new market opportunities, and laying the groundwork for long-term success. If you're ready to take on a high-impact role that rewards creativity, persistence, and results, we want to hear from you! Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $84,100.00 - $147,900.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS' team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we're working, our teams come together to create leading revenue management solutions that accelerate our clients' growth through revenue optimization. Summary IDeaS, a SAS company, provides leading revenue management and pricing solutions to the hospitality and travel industries. We're launching a first-of-its-kind Cruise RMS product designed to help cruise lines optimize pricing, yield, and total guest value. We're seeking a high-energy, senior-level Business Development Executive to drive sales and revenue in support of the new IDeaS Cruise RMS product. The Business Development Executive is responsible for identifying and engaging cruise commercial leaders, revenue managers, pricing executives, and ecosystem partners. This role will build our pipeline by generating qualified meetings with new prospects and be a member of a team that advances opportunities through the sales cycle. This role will develop market materials, case studies, proposal responses, and other supporting written, video and audio content that support developing and advancing opportunities, and support sales activities such as attending events, coordinating demos, and building brand awareness. Major Responsibilities * Proactively identifies, researches, and prospects cruise line companies to develop and execute a strategic plan for converting prospects to clients. * Builds and maintains a 5x pipeline-to-target ratio * Generates leads by targeting revenue, pricing, and commercial leadership at prospective cruise line companies. * Books 5-10 qualified meetings per month with target accounts. * Supports the achievement of IDeaS Cruise RMS team sales targets. * Prepares client presentations and manages meeting agendas. * Maintains pipeline data health and provide regular forecast updates. * Develops proficiency and utilization of sales software platforms like Salesforce, LinkedIn Sales Navigator, HighSpot, Salesloft, and other tools to manage outreach, track activity, and measure results. * Supports the Cruise RMS product launch by participating in events, conferences, ship visits, and client meetings to build awareness and relationships. * Provides market feedback to internal teams (product, marketing, client services) to help refine messaging and offerings. * Partners closely with leadership on GTM initiatives, campaigns, and content to drive demand generation. * Performs other duties as assigned. * Build and manage trusted client relationships to drive retention, satisfaction, and adoption of the Cruise RMS product. * Develop and execute account strategies that align client business goals with Cruise RMS capabilities, supporting renewal, growth, and expansion. * Act as a strategic advisor by delivering insights, best practices, and collaboration across internal teams to maximize client value and product impact. Requirements (Knowledge, Skills, Abilities, Competencies, Education & Experience) * Bachelor's degree preferably in Business, Marketing, Computer Science, MIS or other relevant discipline. * 3-5+ years of experience in a business development, sales, or account management role (hospitality sales and revenue management, travel tech, and cruise industry experience a plus). * Proven "hunter" mentality with a track record of exceeding meeting and pipeline creation targets. * Ability to develop presentations and communicate complex topics in writing and verbally to stakeholders and prospects. * Strong understanding of B2B sales cycles and experience in qualifying and nurturing enterprise accounts. * Comfortable working in Salesforce, Salesloft, LinkedIn Sales Navigator, HighSpot, and other sales enablement tools. * Excellent communication, presentation, and relationship-building skills. * Willingness to travel to client sites, conferences, and ship visits as needed. * Proficient in MS Excel, Word, and Outlook. * Capacity to travel up to 50%. * Ability to successfully perform all job responsibilities remotely. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you're launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life. At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices. Additional Information:To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Hybrid #IDeaS

Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS' team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we're working, our teams come together to create leading revenue management solutions that accelerate our clients' growth through revenue optimization. Now we just need you! The Account Executive is responsible for new business sales of IDeaS Revenue Management Solutions and Services into the hospitality industry through a direct sales approach to independent properties and defined chain accounts. This role is critical in scope and responsibility and is key to achieving company growth. Major Responsibilities * Builds sales for all IDeaS revenue management solutions: software, services, and consulting offerings in the assigned territory or accounts. * Develops new business and executes strategic sales campaigns which will help grow volume, market share and profit on a value proposition Identifies, qualifies, and pursues growth opportunities. * Meets and exceed sales * Plans, develops and implements the growth strategy for the assigned IDeaS territory or accounts, identifying and addressing key marketplace needs that can benefit most from revenue optimization initiatives. * Leads, grows, and provides sales and development opportunities in current market, as well as expands to new markets and market segments. * Manages sales relationships through a full life cycle, including approach, negotiation, closure, contract support, and long-term relationships. * Prepares client proposals and contracts through com. * Utilizes com to track activities, contacts, accounts, leads, and opportunities. * Provides regular forecast reports and updates for the assigned territory to the * Implements and builds upon the strategic regional marketing and sales plan, including competitive positioning of IDeaS products and solutions in the regional marketplace. * Establishes and drives growth targets across Key Performance Indicators of Profitability, Revenue Growth and Revenue Recognition ensuring all business is executed according to current policies and guidelines and within desired profitability margins. * Actively engages and supports a progressive and dynamic corporate culture within * Manages annual sales business plans (quotas) and monitors progress to monthly & quarterly objectives. * Tracks and analyzes the competition, market opportunities, products, and * Assists in corporate lead generating activities and support of industry trade shows/events. * Engages with IDeaS internal teams to develop and deliver solutions to meet prospect * Performs other duties as assigned Requirements * Bachelor's degree, preferably in Business, Marketing, MIS, or other relevant * 5+ years of progressive experience in a direct sales role within the hospitality or software industry. * Demonstrated success and overachievement of value proposition sales (volume, market share growth, sales quota, competitive rank, awards, etc.) * Excellent consultative and listening skills with a strong ability to communicate across a range of diverse cultures and corporate levels, including Executive Management (C-Level) teams. * Ability to communicate complex topics in writing and verbally to users, business, and technical personas. * Superior analytical skills balanced by an ability to navigate the larger strategic * Excellent organizational skills to manage multiple, sometimes conflicting * Strong business acumen with ability to translate complex business problems and identify workable solutions. * Ability to manage change and use creative alternatives to solve * Knowledge of the hospitality industry, hotel infrastructure, and the technology used within hotels. * Fluency in reading, writing, and communicating in English and Spanish is ideal. * Ability to successfully perform all job responsibilities * Current residency in one of the following cities: US - Remote * Ability to travel 40% * Proficiency in Microsoft Excel, Word, and Outlook We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you're launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life. At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices. Additional Information:To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Remote #IDeaS

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. The Senior Account Executive is the catalyst behind Genesys' success as an organization. As a consultative sales professional, the Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline. What experience do you need to have? 7+ years' experience of direct, outside sales, quota-carrying role selling enterprise software solutions (multi-million dollar transactions, 6-24 month sales cycles) within the enterprise space (F500) Experience selling Cloud, SaaS and AI-based solutions in the following areas: Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), etc. Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long-term account plans. Ability to effectively communicate our company's strategic vision and unique capabilities to customers, connecting them to the customers' business, and sharing a compelling plan on how we can help solve the customer's business challenges. Experience developing marketing and prospecting plans for territory growth, with a track record of new logo account development. Ability to be an advocate for existing customers while driving upsell and cross sell opportunities. Be a "High Energy", results-oriented achiever and a team player willing to work in a demanding and dynamic environment. Experience with team selling and leading a diverse set of talented individuals towards a common goal within an account. Proven experience understanding customer needs and being able to articulate complex technology solutions Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment. Familiarity with the MEDDPICC selling methodology. BS or BA degree or equivalent work-related work experience Ability to travel up to 30% Key Responsibilities: Deep Understanding of the customer business environment. Presents product information to prospects, customers, and partners. Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence. Generates short-term results independently. Collaboratively strategizes for solving deal-level challenges. Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors Accurately forecasts quarterly revenue and delivers on that revenue Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $103,100.00 - $191,500.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Senior Account Executive - Mid-Atlantic Genesys is seeking a Senior Account Executive in the Mid-Atlantic region (PA, DC, MD, DE, VA, NJ) to drive strategic revenue growth across a portfolio of large, complex enterprise customers and prospective new logo accounts. This role is responsible for owning executive relationships, leading transformational sales pursuits, and delivering multi-million-dollar outcomes for some of the world's largest organizations. The ideal candidate brings deep enterprise sales experience, strong executive presence, and the ability to position advanced cloud and AI-driven solutions to solve complex customer challenges. Role Scope & Impact * Owns and drives revenue growth across a defined portfolio of large, complex Fortune 500 enterprise accounts, with accountability for multi-million-dollar annual bookings and long-range pipeline development. * Operates as the primary executive relationship owner within assigned accounts (mix of existing customers and new logos), shaping customer strategy and influencing enterprise-wide transformation initiatives. Enterprise Sales Experience * 10+ years of experience in direct enterprise sales, consistently closing large, complex deals ($1-5M+ ARR) with long sales cycles (6-24 months). * Demonstrated ability to lead end-to-end enterprise pursuits, including deal strategy, executive alignment, competitive positioning, commercial structuring, and close. Industry & Solution Expertise * Strong experience in CCaaS, WEM, and CRM solution domains, with the ability to position platform-based, cloud-native solutions at enterprise scale. * Deep understanding of the AI-driven CX landscape, including Agentic AI, LLMs/LAMs, Virtual Agents, and Copilots, and the ability to connect technology capabilities to measurable customer outcomes. Strategic Account Leadership * Proven success developing and executing multi-year account strategies within complex enterprises. * Ability to build and sustain C-suite and senior executive relationships, align Genesys solutions to enterprise priorities, and drive both net-new and expansion opportunities through direct and partner-led motions. * Acts as a trusted advisor, advocating for customers while identifying opportunities for innovation and growth. Executive Communication & Business Acumen * Strong executive presence with the ability to lead C-level conversations, articulate Genesys' strategy and differentiation, and influence complex buying committees. * Demonstrates high business and technical acumen, translating customer challenges into solution architectures and business cases that support transformation initiatives. Territory & Pipeline Management * Data-driven approach to territory planning, pipeline generation, and forecast accuracy. * Ability to analyze market dynamics, customer signals, and competitive landscape to prioritize resources and maximize bookings. Collaboration & Team Selling * Experience leading cross-functional account teams, including solution consultants, enterprise architects, customer success, professional services, partners, and executive stakeholders. * Thrives in a team-selling environment, aligning diverse contributors around a unified account strategy and customer outcome. Operating Rigor & Methodology * Disciplined in the use of enterprise sales methodologies, including MEDDPIC, to qualify opportunities, manage risk, and drive predictable outcomes. * High attention to detail, operational rigor, and accountability in deal execution. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $103,100.00 - $191,500.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. The Senior Account Executive is the catalyst behind Genesys' success as an organization. As a consultative sales professional, the Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline. Key Responsibilities: Deep Understanding of the customer business environment. Presents product information to prospects, customers, and partners. Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence. Generates short-term results independently. Collaboratively strategizes for solving deal-level challenges. Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors Accurately forecasts quarterly revenue and delivers on that revenue. Manage and close Genesys Enterprise sales opportunities through forecasting, account resource allocation, account strategy, and planning with focus on new logo generation Support sales through calls and/or web-based presentations to managing product positioning, and strategies Increase pipeline through demand generation and targeted campaigns to the new logo accounts Learn and maintain in-depth knowledge of Genesys Enterprise products and technologies, competitors, industry trends Articulate Genesys Enterprise based solutions to align with client's requirements Develop and maintain competitive knowledge on industries and products to leverage in the sales cycle Requirements 5+ years of sales experience (Cloud or Saas based software sales a plus) Proven ability to manage complex sales cycles, with a track record of successful revenue attainment Excellent communication/negotiating/closing skills with customers/prospects Aggressive with strong organizational skills and a self-starter Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $103,100.00 - $191,500.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Sr. Account Executive, BPO Sales Genesys has forged a new market sector and we are seeking extraordinary Account Executives who can be the catalyst for our continued growth and success. With personal impact and gravitas, you will be comfortable around the C suite customers. With a consultative selling approach, you will be able to position the full Genesys portfolio to the customer without effort. We expect you to step into the customers shoes to help them see how they can reap the benefits our products will bring them. You can do this because you will have a deep understanding of industry drivers, challenges and expected business outcomes. Our Account Executives work cross functionally, and across regions if required. They orchestrate internal teams as well as partners along the Sales Process to ensure the customer is provided with effective and knowledgeable service. In this role, the primary responsibilities will include (but are not limited to): · Taking appropriate actions to increase our net logos and winning Cloud business by meeting prospective customers, developing a deep understanding of their current and future environment. · Developing strategic account plans for your accounts and executing on the plans you have designed. · Effectively communicating Genesys strategic vision and unique capabilities to customers, connecting them to the customers' business and shares a compelling plan on how Genesys can help solve the customers business challenges. · Pulling in overlay expertise to support value realization · Proactively identifying and managing customer concerns or risk to guide the customer to the best fit offer. · Helping to facilitate a smooth transition from pre-commit thru to implementation · Negotiating a financial win/win solution for the client and Genesys, to close the deal and strengthen the relationship for the future. You will do all of this while maintaining a vibrant pipeline for consistent success, building new relationships, and maintaining longstanding relationships. Additionally, you will constantly be an advocate for the always upsell and cross sell opportunities with existing customers and be a Brand Ambassador for Genesys. Other requirements: · 7+ years experience of software sales experience · Strong preference for Cloud sales · Familiarity and comfort with subscription sales · Proven success with working at C suite level · Track record of hitting your targets · Able to talk to sustained strategic account focus over a long complex sales cycle · BS or BA degree or equivalent work-related experience · Ability to travel up to 50% Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $111,700.00 - $196,300.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Sr. Account Executive, BPO Sales Genesys has forged a new market sector and we are seeking extraordinary Account Executives who can be the catalyst for our continued growth and success. With personal impact and gravitas, you will be comfortable around the C suite customers. With a consultative selling approach, you will be able to position the full Genesys portfolio to the customer without effort. We expect you to step into the customers shoes to help them see how they can reap the benefits our products will bring them. You can do this because you will have a deep understanding of industry drivers, challenges and expected business outcomes. Our Account Executives work cross functionally, and across regions if required. They orchestrate internal teams as well as partners along the Sales Process to ensure the customer is provided with effective and knowledgeable service. In this role, the primary responsibilities will include (but are not limited to): * Taking appropriate actions to increase our net logos and winning Cloud business by meeting prospective customers, developing a deep understanding of their current and future environment. * Developing strategic account plans for your accounts and executing on the plans you have designed. * Effectively communicating Genesys strategic vision and unique capabilities to customers, connecting them to the customers' business and shares a compelling plan on how Genesys can help solve the customers business challenges. * Pulling in overlay expertise to support value realization * Proactively identifying and managing customer concerns or risk to guide the customer to the best fit offer. * Helping to facilitate a smooth transition from pre-commit thru to implementation * Negotiating a financial win/win solution for the client and Genesys, to close the deal and strengthen the relationship for the future. You will do all of this while maintaining a vibrant pipeline for consistent success, building new relationships, and maintaining longstanding relationships. Additionally, you will constantly be an advocate for the always upsell and cross sell opportunities with existing customers and be a Brand Ambassador for Genesys. Other requirements: * 7+ years experience of software sales experience * Strong preference for Cloud sales * Familiarity and comfort with subscription sales * Proven success with working at C suite level * Track record of hitting your targets * Able to talk to sustained strategic account focus over a long complex sales cycle * BS or BA degree or equivalent work-related experience * Ability to travel up to 50% Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $111,700.00 - $196,300.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Tracking Code U25-125 Job Level Not Applicable Category Sales and related Type Full-Time/Regular ABOUT THE ROLE As an Account Manager - Payments, you will lead strategic sales efforts for Tungsten Pay+ products, targeting enterprise customers and driving revenue growth through consultative selling, relationship development, and market evangelism. You will serve as a trusted account manager, fostering long-term partnerships, aligning solutions with customer business needs, and delivering measurable outcomes. The role is responsible for driving organic growth, identifying new volume opportunities, and expanding product adoption across key accounts. WHAT YOU'LL DO * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Manage and grow existing enterprise accounts for Tungsten Pay+ products by deepening relationships, identifying expansion opportunities, and ensuring continued customer success within a defined territory. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Develop and execute account growth plans within a defined portfolio, aligning customer objectives with Tungsten Pay+ solutions to drive retention, expansion, and strategic value. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Build strong relationships with C-suite decision-makers, particularly CFOs and finance executives. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Collaborate with internal teams to tailor solutions that address customer pain points and deliver measurable ROI. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Represent Tungsten Pay+ at industry events, conferences, and webinars as a product evangelist. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Act as a strategic partner to customers, ensuring they achieve measurable outcomes with Tungsten Pay+ solutions by driving adoption, satisfaction, and long-term value realization. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Maintain accurate pipeline and forecasting data in CRM systems. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Stay current on industry trends, competitive offerings, and regulatory changes impacting the payments landscape. ABOUT OUR PLATFORM Tungsten Automations Intelligent Automation software platform helps government agencies transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability-particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Required Experience WHAT YOU NEED TO SUCCEED * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> 7-10 years of experience selling payments, finance, or banking-related products to enterprise clients. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Proven experience managing strategic enterprise accounts, with a focus on driving customer success, identifying growth opportunities, and building long-term relationships with senior stakeholders. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Deep understanding of payment automation, banking fee structures, and working capital strategies. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Experience managing strategic accounts, including account planning, renewal strategies, and identifying upsell and cross-sell opportunities. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Strong relationship management skills, with a proven ability to build trust and credibility with enterprise clients, especially within the C-suite. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Adaptability and resilience, with the ability to manage multiple priorities and navigate change in a fast-paced SaaS environment. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Data-driven mindset, with the ability to use analytics and reporting to inform account strategy and customer success initiatives. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> 7-10 years managing customers in payments, finance, and/or banking-related products. * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Utilizes AI-enabled tools (e.g., chatbots, document automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Skills in prompting AI systems and assessing output quality * p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Ability to leverage AI to ideate, develop, and scale to the needs of their department Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets The base salary range for this role across the U.S. is $117,500-$158,000, plus a variable component. Your actual base pay within this range will be determined by your work location, skills, qualifications, experience, and relevant education or training. This range reflects the base salary for the role and is offered in conjunction with a comprehensive benefits package. This position is located in Remote, United States. View the Google Map in full screen.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Job Title: SMB Account Executive Department & Team: NA Growth Location: North East Summary: Do you have a passion to create amazing customer experiences? Are you a creative and dynamic sales professional? As a SMB Account Executive, you will be responsible for revenue growth with new and existing customers in a fast-growing market. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who like to WIN! Why work for Genesys? You have the opportunity drive the business through accurate forecasting and account management. You have the opportunity to create dynamic sales presentations working with industry technical experts. You will have a unique opportunity to understand our customers strategies and help them drive their business using our unique solutions. You will own your business plan, which includes developing networks, hunting, and fostering relationships Showcase your proven abilities to create relationships with executives, stakeholders, and key influencers. You will work with key Channel Partners to identify and execute on joint opportunities Working for a Magic Quadrant leader with a focus on AI innovations What do you need to have? Excellent communication Proven experience in understanding and solving problems Desire to bring creativity to work 0-2 years of sales experience BS or BA degree or equivalent work-related work experience Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $63,100.00 - $110,900.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Job Description Yorktel is always seeking new talent to join our team. Therefore, we are advertising some key positions within the company where we can collect and store potential candidates. By submitting your Resume for this specific posting, you agree to have your details kept on file and to be contacted as and when open positions become available. Please ensure your Resume has your most recent experience and up to date contact details. If you do not hear from us, it is because we are not currently recruiting for this position. For 35 years, Yorktel has been a reliable supplier of VTC and IT solutions to government and private enterprise around the world. Today we are creating a connected workplace experience with advanced collaboration, cloud services, Unified Communications and Collaboration (UCC), AV design-build, and a 24x7 VNOC that manages and monitors rooms and endpoint. Our portfolio also includes consulting, staffing, media production and a 24hr helpdesk that provides advanced monitoring and management with nationwide dispatch and next day service in major cities. Yorktel is a privately-held, minority-owned small business with less than 500 employees, headquartered in Eatontown, New Jersey with offices around the world. If you have what it takes to be part of this rapidly growing company and dynamic, fast-paced industry, we want to hear from you. Yorktel is currently seeking a Senior Account Manager - Enterprise Accounts who will handles the complete sales cycle: build client relationships, understand client needs, build and maintain a pipeline of qualified opportunities across all assigned lines of business, work with engineering and other departments on solution, price and proposal development. They will have responsibility to maintain their accounts in CRM (MS Dynamics), forecast sales and work with management on final negotiations. Candidates for consideration will have 3-5 years or more of experience selling IT/AV with large enterprise accounts and show success prospecting new name accounts and expanding existing accounts within their territory. The Senior Account Manager shall be capable to sell independently or as a team, and be willing to travel when necessary by air, rail and car to meet clients and partners using reasonable measure and company policy/guidance to protect. This position reports directly the SVP Worldwide Sales who will provide direction and support in regard to the following areas; territory assignment, sales enablement training & development, career development, pipeline management and client development. This position is required to work across organizational lines with coworkers in Sales, Operations, Services, Finance and the HQ back office as necessary to provide cross-functional coordination and leadership for benefit of Yorktel in client engagements. This position must have the ability to establish and maintain working relationships with clients, manufacturers, prime/sub partners and colleagues. Must possess excellent verbal and written communication skills. Strong presentation skills are an essential function of this position. Experience of IT sales from perspective as service provider, VAR/Integrator to senior IT/facilities management. Candidate shall have good sales/negotiation skills with keen understanding focus to maximize customer success while optimizing profit. Must have conflict resolution skills. The ability to forecast business accurately and have basic understanding business financial principles is essential. Internal and External Relationship Responsibilities: This candidate will need to work with a wide range of internal and external stakeholders to achieve sales targets and outcomes in the company's overall interest. Candidates shall have good writing and verbal skills and demonstrate good judgment and ability to create consensus, consider the opinions of others and resolve and differences or conflict in a professional manner. Daily: Maintain information on contacts and opportunities up to date and accurate in CRM system. Network via Linkedin or other Social Media Responsive on Teams, Mobile and Email during business hours Weekly: Scheduled team meetings and 1:1 dive into pipeline op's Maintain timecard Sales forecasts and other reports to manager as required. Monthly, quarterly or annually: All hands meetings Annual sales summit Territory planning and pipeline reviews to Manager, Executives, Sales leaders. Ad hoc, as required: Engagement with Customers, Consultants, GC's, primes, subcontractors and suppliers in pursuit of specific opportunities Sales enablement opportunities offered by Sales, Marketing, and Channels Engage OEMs for special pricing, deal registration etc. CTO and office of innovation introductions, briefings etc. Meet with Proposal manager Engage Contracts for NDA, teaming and other contractual documents Pink and red team reviews, including input into pricing, positioning and win strategy. company policy, technical standards and best practices. Travel as directed and approved by manager (less than 30% anticipated) HQ and regional office visits for face to face meetings as approved by manager Other Duties as assigned by manager. Key Technical Responsibilities: Understanding and appreciation for MS Modern Workplace, Cloud Services, ITSM, Networking, videoconferencing, unified communications and collaboration, AV design-build, Construction, Contracting. Must have the background and disposition to keep up to date with the technology and industry trends so as to be a relevant, credible and reasonably self-reliant resource to the client. Proficiency in the use of computers, mobile devices and general business software (Microsoft Outlook, PowerPoint, Excel, Word and Project). Must be conversant with use of MS O365 (Word, Excel, PowerPoint, Outlook, SharePoint, IM, Teams) Make effective use of Collaboration, IT and Social Media to prepare and present proposals to decision makers, highlighting features, benefits and unique selling points of the Yorktel Solution. Familiar with MS Dynamic or other COTS CRM software Certifications: Bachelor's degree or equivalent Formal training or classes in sales, or business-related subjects desirable Formalized training in Microsoft is desirable Formal training in government procurement desirable Skills and Additional Qualifications: Knowledge of and adherence to York Telecom policies and procedures. Must be comfortable managing relationships with mid-senior contacts in OEM, partner and client. Excellent ability to successfully interface with clients and handle multiple priorities concurrently. Dedication and commitment to get the job done. Able to work in a fast-paced, continuously evolving environment. Self-motivated and ability to work independently. Knowledge of sales and marketing concepts. Successful track record of winning and closing deals in competitive environments, as well as identifying new opportunities. Demonstrated capacity to learn and adapt to change. May require occasional lifting (up to 50 lbs) Requires extensive sitting, standing and walking Limited weekend and/or night work may be required Domestic travel requiring multi-night stays within and at times outside the local work area International travel may occasionally be required Valid US REAL ID act compliant driver's license is a required and must have a positive driver's abstract. Current valid U.S. Passport is desirable. If permissible by applicable law, may be required as a condition of employment to complete a background check and/or drug test if required by law or by current or future contracts/clients/vendors, etc. Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Yorktel is always seeking new talent to join our team. Therefore, we are advertising some key positions within the company where we can collect and store potential candidates. By submitting your Resume for this specific posting, you agree to have your details kept on file and to be contacted as and when open positions become available. Please ensure your Resume has your most recent experience and up to date contact details. If you do not hear from us, it is because we are not currently recruiting for this position. For 35 years, Yorktel has been a reliable supplier of VTC and IT solutions to government and private enterprise around the world. Today we are creating a connected workplace experience with advanced collaboration, cloud services, Unified Communications and Collaboration (UCC), AV design-build, and a 24x7 VNOC that manages and monitors rooms and endpoint. Our portfolio also includes consulting, staffing, media production and a 24hr helpdesk that provides advanced monitoring and management with nationwide dispatch and next day service in major cities. Yorktel is a privately-held, minority-owned small business with less than 500 employees, headquartered in Eatontown, New Jersey with offices around the world. If you have what it takes to be part of this rapidly growing company and dynamic, fast-paced industry, we want to hear from you. Yorktel is currently seeking a Senior Account Manager - Enterprise Accounts who will handles the complete sales cycle: build client relationships, understand client needs, build and maintain a pipeline of qualified opportunities across all assigned lines of business, work with engineering and other departments on solution, price and proposal development. They will have responsibility to maintain their accounts in CRM (MS Dynamics), forecast sales and work with management on final negotiations. Candidates for consideration will have 3-5 years or more of experience selling IT/AV with large enterprise accounts and show success prospecting new name accounts and expanding existing accounts within their territory. The Senior Account Manager shall be capable to sell independently or as a team, and be willing to travel when necessary by air, rail and car to meet clients and partners using reasonable measure and company policy/guidance to protect. This position reports directly the SVP Worldwide Sales who will provide direction and support in regard to the following areas; territory assignment, sales enablement training & development, career development, pipeline management and client development. This position is required to work across organizational lines with coworkers in Sales, Operations, Services, Finance and the HQ back office as necessary to provide cross-functional coordination and leadership for benefit of Yorktel in client engagements. This position must have the ability to establish and maintain working relationships with clients, manufacturers, prime/sub partners and colleagues. Must possess excellent verbal and written communication skills. Strong presentation skills are an essential function of this position. Experience of IT sales from perspective as service provider, VAR/Integrator to senior IT/facilities management. Candidate shall have good sales/negotiation skills with keen understanding focus to maximize customer success while optimizing profit. Must have conflict resolution skills. The ability to forecast business accurately and have basic understanding business financial principles is essential. Internal and External Relationship Responsibilities: This candidate will need to work with a wide range of internal and external stakeholders to achieve sales targets and outcomes in the company's overall interest. Candidates shall have good writing and verbal skills and demonstrate good judgment and ability to create consensus, consider the opinions of others and resolve and differences or conflict in a professional manner. * Daily: * Maintain information on contacts and opportunities up to date and accurate in CRM system. * Network via Linkedin or other Social Media * Responsive on Teams, Mobile and Email during business hours * Weekly: * Scheduled team meetings and 1:1 dive into pipeline op's * Maintain timecard * Sales forecasts and other reports to manager as required. * Monthly, quarterly or annually: * All hands meetings * Annual sales summit * Territory planning and pipeline reviews to Manager, Executives, Sales leaders. * Ad hoc, as required: * Engagement with Customers, Consultants, GC's, primes, subcontractors and suppliers in pursuit of specific opportunities * Sales enablement opportunities offered by Sales, Marketing, and Channels * Engage OEMs for special pricing, deal registration etc. * CTO and office of innovation introductions, briefings etc. * Meet with Proposal manager * Engage Contracts for NDA, teaming and other contractual documents * Pink and red team reviews, including input into pricing, positioning and win strategy. * company policy, technical standards and best practices. * Travel as directed and approved by manager (less than 30% anticipated) * HQ and regional office visits for face to face meetings as approved by manager * Other Duties as assigned by manager. Key Technical Responsibilities: Understanding and appreciation for MS Modern Workplace, Cloud Services, ITSM, Networking, videoconferencing, unified communications and collaboration, AV design-build, Construction, Contracting. Must have the background and disposition to keep up to date with the technology and industry trends so as to be a relevant, credible and reasonably self-reliant resource to the client. * Proficiency in the use of computers, mobile devices and general business software (Microsoft Outlook, PowerPoint, Excel, Word and Project). Must be conversant with use of MS O365 (Word, Excel, PowerPoint, Outlook, SharePoint, IM, Teams) * Make effective use of Collaboration, IT and Social Media to prepare and present proposals to decision makers, highlighting features, benefits and unique selling points of the Yorktel Solution. * Familiar with MS Dynamic or other COTS CRM software Certifications: * Bachelor's degree or equivalent * Formal training or classes in sales, or business-related subjects desirable * Formalized training in Microsoft is desirable * Formal training in government procurement desirable Skills and Additional Qualifications: * Knowledge of and adherence to York Telecom policies and procedures. * Must be comfortable managing relationships with mid-senior contacts in OEM, partner and client. * Excellent ability to successfully interface with clients and handle multiple priorities concurrently. * Dedication and commitment to get the job done. * Able to work in a fast-paced, continuously evolving environment. * Self-motivated and ability to work independently. * Knowledge of sales and marketing concepts. * Successful track record of winning and closing deals in competitive environments, as well as identifying new opportunities. * Demonstrated capacity to learn and adapt to change. * May require occasional lifting (up to 50 lbs) * Requires extensive sitting, standing and walking * Limited weekend and/or night work may be required * Domestic travel requiring multi-night stays within and at times outside the local work area * International travel may occasionally be required * Valid US REAL ID act compliant driver's license is a required and must have a positive driver's abstract. * Current valid U.S. Passport is desirable. * If permissible by applicable law, may be required as a condition of employment to complete a background check and/or drug test if required by law or by current or future contracts/clients/vendors, etc. Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Account Executive, Commercial * Do you have a passion to create amazing customer experiences? * Are you a creative and dynamic sales professional? As a Commercial Account Executive, you will be responsible for revenue growth with new and existing customers in an assigned geographic territory. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who likes to WIN! Why Work For Genesys? * Genesys is the best of both worlds: You get to work for an established market leader AND have the opportunity that comes with high year over year growth. * Work hard, play hard culture: You will be asked to do hard things and invest in your development, but will have the opportunity to manage your own schedule with a flexible time off schedule. * Amazing Product and People: Genesys Cloud platform IS the market leader (backed by Gartner MQ position) and you will work with amazing people in its development. * You own your earnings potential: you can build a lucrative pipeline of opportunity in a high growth solution segment. * You will own your own territory which includes developing networks, hunting, and fostering relationships. What Experience Do You Need to Have? * Proven experience leading complex sales cycles with a track record of accurately forecasting and closing large ($400K or greater) deals. * Proven experience understanding customer needs and creating solutions using our products to solve their biggest challenges. * Proven experience communicating, negotiating, and closing with customer executives and key stakeholders. * History of peer collaboration; sharing best practices and learning from your own/other's setbacks. * Proven track record of building and maintain sales pipeline at or above 3X quota. * 5+ years of sales experience (Cloud or SaaS based software sales preferred) * Experience using MEDDPICC or similar qualification framework a plus. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $84,100.00 - $147,900.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.