Senior Solutions Consultant jobs at Genesys - 7696 jobs

Senior Solutions Consultant, Strategic Accounts Bay Area page is loaded## Senior Solutions Consultant, Strategic Accounts Bay Arearemote type: Fully Flexiblelocations: San Francisco, California, United States of Americatime type: Full timeposted on: Posted Yesterdayjob requisition id: R33714## Job DescriptionThe Senior Solutions Consultant (SC) for Strategic Accounts serves as the lead technical, solution, and competitive expert for Zendesk's largest and most complex accounts headquartered in the Bay Area. This role demands a blend of sales acumen and technical depth, with a proven history of success in selling to Enterprise executives. The SC is responsible for convincing C-level, VP, and Director-level executives of the technical merits and business value of the solution, often securing multi-year, high-revenue deals.Working closely with Sales, Marketing, and Product Managers, the SC acts as the trusted technical liaison between Account Executives and prospective customers. A key responsibility is owning the executive-level technical relationship with Strategic prospects. The SC drives customer satisfaction by proactively managing and delivering technical information and aligning the visionary solution, whether through onsite, online, or virtual meetings.**Hard Skills/Experience*** 8+ years of Enterprise/Strategic Accounts software selling experience* Deep experience mapping business goals to complex software solutions and creating proactive, long-term technical account strategies* Excellent interpersonal, communication, persuasion, presentation, and writing skills, with the ability to articulate complex technical concepts to a non-technical executive audience* Expert-level skills in discovery, overcoming objections, and identifying and mitigating risk in large enterprise deals* Extensive experience scoping, managing and executing customer pilots and Proofs of Concept, including defining and measuring success criteria and timelines for highly complex, multi-stakeholder engagements* Outstanding problem solving skills, including the ability to meet a business requirement with a highly scalable and secure technical solution* Deep understanding of emerging AI technologies (e.g., MCP) and the ability to learn new product functionality quickly, while maintaining a focus on the ROI and strategic business impact of new rollouts for the world's largest companies* Bachelor's degree or equivalent experience* Must reside in the Bay Area. Requires travel up to 40%, supporting Bay Area and US-based customer locations, with regular in-office presence when not traveling.**Soft Skills/Mindset*** Champion a Customer Obsession sales approach, prioritizing customer needs and ensuring alignment, even when navigating and resolving complex internal and external executive disagreements.* Obvious passion and focus on developing executive-level interpersonal relationships* Intellectual curiosity* Growth mindset**Other desirable skills*** Significant experience in contact center environments or selling contact center solutions to Fortune 500 companies* Vertical industry expertise (e.g., Retail, Financial Services, Healthcare)* In-depth knowledge of Customer Service Software, ITSM, data warehousing, business intelligence, workforce engagement management* Experience developing or selling advanced Artificial Intelligence solutions* Formal sales training (Sandler, Challenger, etc.) and B2B software selling experience* MBA or relevant Master's degree The US annualized OTE (On Target Earnings) range for this position is $226,000.00-$338,000.00 with a pay mix of 80/20 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.**The intelligent heart of customer experience**Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request. #J-18808-Ljbffr

A major tech company is seeking a Senior Solutions Consultant for Strategic Accounts. This role involves leading technical solutions and building relationships with C-level executives. Candidates should have over 8 years of software sales experience, excellent communication skills, and a deep understanding of AI technologies. You will work in a hybrid environment, balancing remote and in-office work while driving customer satisfaction for enterprise clients. #J-18808-Ljbffr

A global technology firm is looking for a Principal Solutions Consultant to drive transformative outcomes in the Financial Services and Insurance sectors. The role involves collaborating with sales and product teams to showcase the firm's cutting-edge technology. Candidates should have over 6 years of experience in selling complex enterprise software and a proven ability to build client relationships. This position offers a competitive salary ranging from $137,600 to $209,700 annually, plus bonuses and other incentives. #J-18808-Ljbffr

A leading software company is seeking a Senior Solutions Consultant for Strategic Accounts in the Bay Area. This role requires strong sales acumen and technical depth, serving as the lead expert for major clients. Responsibilities include fostering executive relationships and ensuring customer satisfaction through tailored solutions. Ideal candidates have over 8 years of software selling experience and a degree. The role offers a hybrid environment with a focus on communication and problem-solving skills, alongside a competitive compensation package. #J-18808-Ljbffr

**Your work days are brighter here.**We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.**About the Team**Join an exciting team charting a new path where you will be a leading advocate for customer loyalty. This will involve supporting proactive engagements to accelerate product adoption & optimization, strengthening relationships to improve overall customer health, driving revenue retention and building future product pipeline.**About the Role**We are seeking a passionate and driven Solution Consultant to join our HCM Customer Engagement & Renewals team. In this role, you will serve as a trusted advisor to our existing customers, helping them improve the value of their investment in Workday's products. Your primary focus will be on customer retention by driving product adoption and finding opportunities to expand product usage. This role requires a deep understanding of our product suite, excellent discovery and presentation skills, and a consultative approach to customer engagements. This role will engage with varying levels within the customer organization and lead strategic conversations regarding aligning Workday product to business outcomes.**Responsibilities include:****Drive Product Adoption:*** Conduct product demonstrations and workshops to showcase the value and benefits of underutilized products to drive increased feature adoption.* Identify and address any roadblocks hindering product adoption.* Work with CX and Services to develop tailored adoption plans to guide customers through successful deployment.**Build Customer Relationships:*** Establish and maintain strong relationships with key customer team members.* Serve as a trusted advisor, providing guidance and support on product-related inquiries and innovation.* Understand customer needs and challenges to recommend relevant solutions.* Gather customer feedback and share insights with product development teams.**Identify Product Expansion & Value Realization Opportunities:*** Analyze customer data and usage patterns to find opportunities for upselling and cross-selling.* May collaborate with Sales teams & Solution Consulting teams to develop product expansion strategies.* Stay informed about new product releases and features to identify potential use cases for existing customers.\* Ability to travel up to 50% across the US.**About You****Basic Qualifications :** **Principal Solution Consultant:*** 7+ years of Workday Solution Consulting Experience or Product Experience in a Customer Facing Role* 7+ Workday product knowledge across the HCM suite.**Sr. Solution Consultant:*** 5+ years of Workday Solution Consulting Experience or Product Experience in a Customer Facing Role* 5+ Workday product knowledge across the HCM suite.**Other Qualifications:*** **Customer Focus:** A passion for customer success and a strong commitment to delivering exceptional service.* **Communication Skills:** Excellent written and verbal communication skills, with the ability to explain complex concepts clearly and concisely.* **Discovery Skills:** Experience in leading open-ended conversations to uncover opportunity without pre-determined prompts.* **Presentation Skills:** Confident and engaging presentation style, with the ability to tailor presentations to different audiences.* **Problem-Solving Skills:** Strong analytical and problem-solving skills, and effectively identify and addressing customer challenges.* **Collaboration:** Ability to work effectively with cross-functional teams, including sales, value and product development.* **Industry:** Understanding of industry best practices and trends* **Customer Success:** Familiarity with existing Workday Success Plans and other CX motions**Posting End Date:****The application deadline for this role is the same as the posting end date stated. 01/31/2026****Workday Pay Transparency Statement**The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please .Primary Location: USA.CA.Home OfficePrimary Location Base Pay Range: $126,000 USD - $189,000 USDAdditional US Location(s) Base Pay Range: $126,000 USD - $189,000 USDAdditional Considerations:If performed in Colorado, the pay range for this job is $126,000 USD - $189,000 USD based on min and max pay range for that role if performed in CO.The application deadline for this role is the same as the posting end date stated as below:01/31/2026**Our Approach to Flexible Work**With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply **spend at least half (50%) of our time each quarter in the office or in the field** with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity #J-18808-Ljbffr

A leading AI platform company is seeking a passionate Solution Consultant for its HCM Customer Engagement & Renewals team. This role focuses on customer retention by enhancing product adoption, building relationships, and identifying product expansion opportunities. Applicants should have substantial experience in Workday's product suite and possess strong communication, presentation, and problem-solving skills. The position requires travel up to 50% across the US and offers a competitive salary and flexible work environment. #J-18808-Ljbffr

Founded in Denmark, Ramboll is a foundation‑owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Job locations: California, USA (San Francisco, Novato, Oakland, Sacramento, Los Angeles, Irvine) Are you eager to develop your excellence in an inclusive, collaborative, and empowering community? Are you excited about joining a company that strives to make a difference - for its employees, clients, and society? Are you motivated by creating sustainable change that benefits society and nature? If this sounds interesting to you, this role could be the perfect opportunity for you! Join our Environment and Health department as our new Managing Consultant and work with our team to close the gap to a sustainable future. Ramboll is looking for experienced candidates for the full‑time position of acoustical managing consultant. This position would be physically located in California, United States.The acoustical managing consultant will work in a challenging and variable environment that will include project management, business development, client interaction, direction/mentoring of junior staff, and detail‑oriented independent work. Our team is growing to meet the expanding environmental noise and vibration assessment needs of clients, specifically including CEQA environmental noise assessments, across various sectors - infrastructure, data centers, renewable energy, ports, and transportation. As our new managing consultant, you will be part of a dynamic team providing state‑of‑the‑art scientific, technical, and strategic risk management knowledge to an international client base. Your key tasks and responsibilities will potentially include: Managing acoustical consulting projects and client relationships Developing and implementing project execution approaches Developing business relationships and evaluating market conditions Leading teams to develop and deliver innovative acoustical design solutions that address complex environmental noise challenges Managing technical analyses related to environmental noise surveys, sound level analyses, computer modeling (CadnaA, SoundPlan, or similar), and mitigation design/specification Preparing reports and communicating results to clients as well as preparing proposals and fee estimates Mentoring team members and influencing the development of individual technical and professional skills Critically reviewing and interpreting local, state, provincial, and federal environmental regulations Required Qualifications: Your starting point for constant growth From the moment you join Ramboll, we will support your personal and professional development so that you grow with the company. For this role, we believe your starting point is: B.S. or M.S. in an Engineering, Science, or Mathematics related major 10 or more years of experience in acoustical consulting, specifically environmental noise assessment and 5 or more years of experience in environmental noise assessments related to The California Environmental Quality Act (CEQA) and demonstrated experience in the successful design, implementation, and management of project environmental noise assessments in accordance with California Environmental Quality Act (CEQA) requirements. Practical knowledge of the CEQA environmental review process including, but not limited to, Initial Studies (IS) and Environmental Impact Reports (EIR). Demonstrated LORS (Laws, Ordinances, Regulations, and Standards) assessment experience including California Government Code, municipal codes, General Plan Noise Elements, as well as agencies such as Caltrans and California Energy Commission (CEC). Technical expertise in assessing impacts of commercial and industrial projects related to noise and vibration emissions associated with construction, traffic, and operational activities and in developing feasible mitigation measures. Experience coordinating with CEQA lead agencies, solid spreadsheet, noise modeling, and software tool skills, and demonstrated capabilities in understanding and applying environmental regulations to real‑world situations What we can offer you Investment in your development Interesting and diverse projects Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are Never be short of inspiration from colleagues, clients, and projects The long‑term thinking of a foundation‑owned company Generous Paid Time Off Excellent health and retirement benefits Salary Transparency Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $114,000 - $150,000 annually and does not include bonuses, overtime or other forms of compensation or benefits. Pay within this range varies by work location and may also depend on job‑related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential. Where People Flourish Our mission is to create sustainable societies where people and nature flourish. This means that a culture of inclusion is embedded in everything we do. Our people bring diverse backgrounds and experiences to the company, enabling us to deliver innovative and forward‑thinking solutions to our clients. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We are committed to equal employment opportunity, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. So, please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at job.advert.accessibility@ramboll.com with such requests. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV and a cover letter connecting your background to the responsibilities of the position. Please note, applicants must be currently authorized to work in the United States on a full‑time basis. No sponsorship is available for this position. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr

Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Job locations: California, USA (San Francisco, Novato, Oakland, Sacramento, Los Angeles, Irvine) Are you eager to develop your excellence in an inclusive, collaborative, and empowering community? Are you excited about joining a company that strives to make a difference - for its employees, clients, and society? Are you motivated by creating sustainable change that benefits society and nature? If this sounds interesting to you, this role could be the perfect opportunity for you! Join our Environment and Health department as our new Managing Consultant and work with our team to close the gap to a sustainable future. Ramboll is looking for experienced candidates for the full‑time position of acoustical managing consultant. This position would be physically located in California, United States. The acoustical managing consultant will work in a challenging and variable environment that will include project management, business development, client interaction, direction/mentoring of junior staff, and detail‑oriented independent work. Our team is growing to meet the expanding environmental noise and vibration assessment needs of clients, specifically including CEQA environmental noise assessments, across various sectors - infrastructure, data centers, renewable energy, ports, and transportation. As our new managing consultant, you will be part of a dynamic team providing state-of-the-art scientific, technical, and strategic risk management knowledge to an international client base. Your key tasks and responsibilities will potentially include: Managing acoustical consulting projects and client relationships Developing and implementing project execution approaches Developing business relationships and evaluating market conditions Leading teams to develop and deliver innovative acoustical design solutions that address complex environmental noise challenges Managing technical analyses related to environmental noise surveys, sound level analyses, computer modeling (CadnaA, SoundPlan, or similar), and mitigation design/specification Preparing reports and communicating results to clients as well as preparing proposals and fee estimates Mentoring team members and influencing the development of individual technical and professional skills Critically reviewing and interpreting local, state, provincial, and federal environmental regulations Required Qualifications: Your starting point for constant growth From the moment you join Ramboll, we will support your personal and professional development so that you grow with the company. For this role, we believe your starting point is: B.S. or M.S. in an Engineering, Science, or Mathematics related major 10 or more years of experience in acoustical consulting, specifically environmental noise assessment and 5 or more years of experience in environmental noise assessments related to The California Environmental Quality Act (CEQA) and demonstrated experience in the successful design, implementation, and management of project environmental noise assessments in accordance with California Environmental Quality Act (CEQA) requirements. Practical knowledge of the CEQA environmental review process including, but not limited to, Initial Studies (IS) and Environmental Impact Reports (EIR). Demonstrated LORS (Laws, Ordinances, Regulations, and Standards) assessment experience including California Government Code, municipal codes, General Plan Noise Elements, as well as agencies such as Caltrans and California Energy Commission (CEC). Technical expertise in assessing impacts of commercial and industrial projects related to noise and vibration emissions associated with construction, traffic, and operational activities and in developing feasible mitigation measures. Experience coordinating with CEQA lead agencies, solid spreadsheet, noise modeling, and software tool skills, and demonstrated capabilities in understanding and applying environmental regulations to real‑world situations What we can offer you Investment in your development Interesting and diverse projects Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are Never be short of inspiration from colleagues, clients, and projects The long‑term thinking of a foundation‑owned company Generous Paid Time Off Excellent health and retirement benefits Salary Transparency Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $114,000 - $150,000 annually and does not include bonuses, overtime or other forms of compensation or benefits. Pay within this range varies by work location and may also depend on job‑related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential. Where People Flourish Our mission is to create sustainable societies where people and nature flourish. This means that a culture of inclusion is embedded in everything we do. Our people bring diverse backgrounds and experiences to the company, enabling us to deliver innovative and forward‑thinking solutions to our clients. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We are committed to equal employment opportunity, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. So, please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at job.advert.accessibility@ramboll.com with such requests. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV and a cover letter connecting your background to the responsibilities of the position. Please note, applicants must be currently authorized to work in the United States on a full‑time basis. No sponsorship is available for this position. Thank you for taking the time to apply, we look forward to receiving your application! All your information will be kept confidential according to EEO guidelines. Ramboll in numbers 18,000 employees worldwide 300 offices across 35 countries $1.896 billion in revenue 6 markets: Buildings, Transport, Energy, Environment & Health, Water, and Management Consulting #J-18808-Ljbffr

Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Licensed Site Professional in Massachusetts Job location: New England Region: Boston, Westford or Amherst, MA; Portland, ME, Hartford, CT Are you eager to develop your excellence in an inclusive, collaborative, and empowering community? Are you excited about joining a company that strives to make a difference - for its employees, clients, and society? Are you motivated by creating sustainable change that benefits society and nature? Are you a Massachusetts Licensed Site Professional (LSP) and a leader in the consulting marketplace for the New England area? If this sounds relevant and interesting to you, then this role could be the perfect opportunity for you to develop your excellence! Join our Environment and Health department as our new Massachusetts LSP, and work with us to close the gap to a sustainable future. Your new role As our new LSP in Massachusetts, you will join our stellar New England team that supports clients with a wide range of environmental issues. We invite you to bring your Environmental Consulting experience along with your strong leadership skills as you contribute to innovative and sustainable environmental solutions and help us grow our business in New England. This position offers great opportunity for local leadership and advancement, as we are looking for recognized leaders in the consulting marketplace for the New England area. We are seeking a highly skilled and motivated Massachusetts Licensed Site Professional (LSP) to join our team. As an LSP, you will be responsible for managing and overseeing the investigation, assessment, and remediation of contaminated sites in accordance with the Massachusetts Contingency Plan (MCP). The successful candidate will be responsible for providing technical and business leadership and contribute to advanced solutions in the environmental, chemical, commercial, manufacturing, government, energy, financial, insurance, and/or law sectors. In addition, the successful candidate must demonstrate an ability to generate and maintain a volume of business sufficient to support the growth of the firm. Typically, successful applicants generate at least enough business to support 2‑3 staff members working on MCP related matters. This individual will have experience managing consulting assignments, must work effectively in multi‑disciplinary teams, is expected to be proficient in the analysis and communication of information, and must be able to work cooperatively with agencies, organizations, and individuals to guide decision‑making. The successful candidate also is expected to be proficient in all facets of project management. They must demonstrate a commitment to mentoring and developing staff and collaboration with colleagues throughout the Practice. Your key tasks and responsibilities may include: Site Investigation and Assessment: Conduct comprehensive site investigations to identify potential sources of contamination, evaluate risks, and develop appropriate remediation strategies. Collect soil, groundwater, and other environmental samples and analyze them in accordance with standard protocols and regulations. Perform data interpretation, risk assessment, and modeling to determine the extent and nature of contamination and its potential impact on human health and the environment. Remediation Planning and Implementation: Develop and implement effective remediation plans based on the findings of site investigations and risk assessments. Design and oversee the implementation of remediation strategies, which may include excavation, soil vapor extraction, groundwater treatment, in‑situ bioremediation, or other appropriate methods. Ensure compliance with all applicable regulations, guidelines, and permits during the remediation process. Regulatory Compliance and Reporting: Interact and coordinate with regulatory agencies, such as the Massachusetts Department of Environmental Protection (MassDEP), to obtain necessary approvals, permits, and closure documentation. Prepare and submit comprehensive reports, including site investigation reports, risk assessment reports, remedial action plans, progress reports, and closure reports. Keep abreast of changes in environmental regulations and guidelines and ensure compliance with evolving requirements. Client Management and Communication: Serve as the primary point of contact for clients and stakeholders, providing regular updates on project status, milestones, and deliverables. Collaborate with project teams, including environmental engineers, geologists, and technicians, to ensure smooth execution of projects. Communicate complex technical information to clients and stakeholders in a clear and concise manner. Quality Control and Assurance: Implement quality control and assurance measures to ensure accurate and reliable data collection, analysis, and reporting. Conduct periodic audits and reviews of project activities to verify compliance with project plans, regulations, and best practices. Identify and address any deviations or discrepancies in project execution promptly. Your new team As part of the New England team, you will be part of a creative group, filled with people who are really excited about solving clients' environmental problems and creating sustainable solutions for them. You will work with all levels of technical expertise from entry level team members to members with decades of experience, many of whom are subject matter experts in their own fields. And you will engage in a continual learning environment through coaching, mentoring, and on the job tasks. About you From the moment you start at Ramboll, we will support your personal and professional development, we want you to continue to grow with our company! While we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success. These include: Possession of a valid Massachusetts LSP license is mandatory. Bachelor's or Master's degree in environmental science, geology, engineering, or a related field. Extensive experience (typically 10+ years) in conducting site investigations and remediation projects in accordance with the MCP. Solid understanding of environmental regulations, guidelines, and best practices related to contaminated site cleanup in Massachusetts. Proficiency in data analysis, risk assessment, and modeling techniques. Excellent project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Strong communication and interpersonal skills, with the ability to collaborate effectively with clients, regulatory agencies, and project teams. Attention to detail, critical thinking, and problem‑solving abilities. Knowledge of environmental sampling techniques and laboratory analysis methods. Familiarity with environmental software and tools commonly used in site investigation and remediation projects. While not required, bringing existing clients/projects to Ramboll would be preferred. If you are an LSP and have a strong foothold in the Massachusetts market and desire the potential responsibility of becoming a leader for Ramboll, this is the role for you! What we can offer you Interesting and diverse projects The opportunity to work with some of the best and brightest professionals in your field Generous Paid Time Off Excellent health and retirement benefits Investment in your development Leaders you can count on, guided by our Leadership Principles Appreciation for the unique person you are The long‑term thinking of a foundation‑owned company Inspiration from colleagues, clients, and projects Salary Transparency Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $136,000 - $221,000 annually and does not include bonuses, overtime or other forms of compensation or benefits. Pay within this range varies by work location and may also depend on job‑related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can grow and realize their full potential. Where People Flourish Our mission is to create sustainable societies where people and nature flourish. This means that a culture of inclusion is embedded in everything we do. Our people bring diverse backgrounds and experiences to the company, enabling us to deliver innovative and forward‑thinking solutions to our clients. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We are committed to equal employment opportunity, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. So, please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at job.advert.accessibility@ramboll.com with such requests. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV and a cover letter connecting your background to the responsibilities of the position. Please note, applicants must be currently authorized to work in the United States on a full‑time basis. No sponsorship is available for this position. Thank you for taking the time to apply, we look forward to reviewing your application! All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr

A leading internet security company is seeking a Senior Solutions Engineering Manager for the Western Region. The role involves managing a geographically distributed team to oversee full sales life cycle technical activities for customers. The ideal candidate will possess strong leadership qualities, exceptional interpersonal skills, and a passion for technology. A Bachelor's degree in a relevant field and 8+ years of experience with internet technologies are required. This position offers a competitive salary and benefits package, along with opportunities for equity participation. #J-18808-Ljbffr

Senior Consultant - Healthcare Consumer Digital Strategy Infosys Consulting is seeking a skilled Senior Consultant to support and lead consumer digital strategy and experience work for our healthcare clients. This role requires strong analytical ability, digital fluency, and hands‑on experience with human‑centered design, UX research, and experience analysis. Senior Consultants are critical delivery leaders who run workstreams, create high‑quality deliverables, and ensure momentum, accuracy, and clarity in engagements. If the candidate's background is in UX or experience design, they will also lead the UX design track, producing high‑quality IA, wireframes, prototypes, research plans, and usability testing outputs. About the Role The Senior Consultant is a workstream leader and core project contributor. You will conduct research, structure problems, analyze data, design user experiences, build deliverables, and support the engagement manager with day‑to‑day progress tracking, risk identification, and stakeholder coordination. This role is ideal for someone who enjoys hands‑on work - from mapping journeys to interviewing users, analyzing operational processes, synthesizing insights, and creating polished client deliverables in PowerPoint. You do not need to sell technology, but you must understand how digital capabilities and AI enable better consumer experiences and operational outcomes. Key Responsibilities 1. Workstream Leadership & Delivery Execution Lead one or more workstreams within a larger engagement, ensuring tasks, timelines, risks, and dependencies are well managed. Conduct structured problem‑solving, data synthesis, and experience analysis. Manage day‑to‑day project activities, track progress, flag issues, and escalate risks early. Prepare and deliver executive‑ready materials using strong PowerPoint and storytelling skills (non‑negotiable). 2. Research, Analysis & Insight Generation Conduct user, stakeholder, competitive, and market research to inform experience strategy. Execute qualitative and quantitative research such as: User interviews Usability testing Heuristic evaluations Content analysis Journey mapping Analyze health plan operations, digital capabilities, and policy/process constraints to identify experience barriers and opportunities. Translate research insights into clear recommendations and design implications. 3. Human‑Centered Design & UX Leadership (If UX Practitioner) Lead UX design for their workstream or the entire engagement. Create IA, wireframes, user flows, prototypes, and annotated design specifications. Collaborate with design, product, and engineering teams to refine requirements. Validate concepts through user testing and feedback loops. Ensure experiences support adoption, usability, accessibility, and regulatory compliance. 4. Consumer Digital Strategy & Experience Support Support digital strategy development through research, synthesis, journey analysis, and evaluation of current‑state capabilities. Help build experience blueprints, target‑state concepts, and roadmaps. Evaluate operational, technical, and organizational blockers to digital adoption. Support KPI development, measurement frameworks, and impact analysis. 5. Client Collaboration & Communication Work directly with client stakeholders to gather inputs, test ideas, and present insights. Support facilitation of workshops, interviews, and working sessions. Demonstrate strong written and verbal communication in all client‑facing interactions. Build trust through professionalism, preparedness, and quality of work. 6. Practice Development & Team Contribution Contribute to internal POVs, assets, and templates for digital strategy and experience work. Support the growth of our healthcare consumer digital practice through research, thought leadership, and project excellence. Mentor Analysts and Consultants with guidance on analysis, UX methods, deliverable quality, and consulting fundamentals. Required Qualifications Bachelor's degree and 5+ years of experience in healthcare consulting, digital consulting, consumer experience, UX design, or product‑related roles. Experience in at least two or more health plan operational areas (claims, enrollment/billing, contact center, UM/PA, A&G, benefits, provider operations, etc.). Hands‑on experience conducting user research, synthesizing insights, and creating journey maps or experience analyses. Strong understanding of digital platforms and enabling technologies - including how AI can enhance digital experiences. Exceptional PowerPoint and communication skills - must produce polished, executive‑ready client deliverables. Proven ability to manage tasks independently, structure workstreams, and deliver high‑quality outputs with minimal oversight. Comfortable coordinating across business, digital, operations, and UX/design stakeholders. Ability to travel up to 50%, depending on client requirements. Must be a Resident of an Infosys Consulting Hub Location of California, New York, New Jersey, Georgia, Massachusetts or reside within a 2‑hour driving distance from one of these hubs. Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications Experience in health plan digital experience, service design, or consumer engagement roles. UX or research background with portfolio demonstrating IA, wireframes, flows, prototypes, and test outputs. Experience measuring digital experience performance, adoption, and operational impacts. Familiarity with health plan regulatory, compliance, and accessibility requirements. Exposure to Agile or hybrid delivery models. Strong analytical skills, including the ability to derive insights from research, operational data, or competitor evaluations. Estimated Compensation Estimated annual compensation range for candidate based in CA, NJ and NY will be $130,000 to $177,000. Benefits Medical/Dental/Vision/Life Insurance Long‑term/Short‑term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys Consulting is a next‑generation consulting partner that bridges strategy and execution. With an AI‑first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale. Infosys Consulting is helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C‑suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage. EEO Statement Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr

Job Title: Managing Consultant, Business Transformation Celerity is an agile risk optimization company that helps public utility organizations convert complex data into precision, actionable intelligence to mitigate risk, optimize assets and maximize project results. Position Overview Celerity Consulting Group's Business Integration Services (BIS) team is an integral part of our Utility Technology Consulting practice, helping regulated utilities bridge the gap between people, processes, technology, and data. We deliver program strategy, business systems integration, technology system consulting, and data management that optimize utility operations across asset and work management, mobile applications, ERP environments, governance/risk/compliance, and cloud data platforms. We are hiring a Managing Consultant with 10+ years of consulting experience to lead client delivery and contribute to practice growth. This role blends hands‑on project leadership with practice enablement: shaping SOWs and RFP responses, building GTM assets, developing delivery methodologies, mentoring and managing consultants, and ensuring high‑quality outcomes across BIS engagements. Key Responsibilities Client Delivery and Project Leadership Lead end‑to‑end delivery across BIS service lines: Program Strategy, Business Systems Integration, Technology System Consulting, and Data Management. Translate client goals into clear objectives, scope, timelines, risk mitigation plans, and measurable performance metrics; govern execution to plan. Drive work‑management process improvements, technology deployment strategies, and organizational change management with a focus on adoption and outcomes. Oversee technology assessments and decision frameworks, ERP/EAM evaluations, and audits/benchmarking; guide mobile/web app solutioning with engineering partners. Lead data‑focused initiatives: analysis/cleanup, digitization, classification/modeling, integration/deployment, and archiving strategy. Practice Development and Methodology Develop BIS delivery playbooks, templates, and standards for discovery, solution design, change management, testing, cutover, and post‑implementation support. Codify decision frameworks, system/process workflows, and continuous improvement methods aligned to Celerity's utility expertise. Establish governance mechanisms and GRC alignment for complex, multi‑stakeholder programs. Assist with candidate interviews and provide directional guidance and assessment/alignment analysis to the role. RFPs, SOWs, and GTM Materials Own and contribute to RFP responses: solution approach, delivery methodology, resourcing, assumptions, and pricing in partnership with sales/finance. Create GTM assets, including capability decks, case studies, solution one‑pagers, and thought leadership aligned to BIS offerings and utility market needs. Support pursuits by running discovery workshops, building roadmaps, and presenting to executive stakeholders. Portfolio, Financials, and Quality Manage a small portfolio of engagements; track scope, margin, staffing, risks, and dependencies; institute remediation plans proactively. Ensure quality assurance through stage‑gates, peer reviews, and metrics‑based performance reporting. People Leadership and Talent Development Manage, coach, and grow consultants and analysts; drive skills development across integration, data, OCM, and utility domain knowledge. Participate in hiring and onboarding; define role expectations, career paths, and performance feedback rhythms. Stakeholder and Change Leadership Serve as a trusted advisor to client sponsors and cross‑functional leaders; facilitate alignment across IT, operations, and field teams. Design and execute change management plans, training, and communications to drive adoption and measurable behavior change. Thought Leadership and Market Sensing Monitor utility industry trends, regulatory dynamics, and platform ecosystems; translate insights into service offerings and GTM messaging. Represent Celerity at industry events and forums; contribute to blogs/webinars on work/asset management, mobility, ERP/EAM, data modernization, and GRC. Educational Qualifications Bachelor's degree required; advanced degree in Engineering, Information Systems, or Business is a plus. Advanced degree (MBA or Master's) is preferred. Required Qualifications and Skills 10+ years in consulting with 4-6+ years in a managing/lead role driving multi‑workstream programs or complex systems integration. Demonstrated expertise across business transformation domains with working knowledge of the others. Program Strategy: objectives/scope definition, needs assessments, change management, risk mitigation, project plans/timelines, performance metrics, post‑implementation support. Business Systems Integration: work‑management process improvements, technology deployment strategy, implementation/support, OCM, GRC. Technology System Consulting: ERP/EAM assessments, technology audits/benchmarking, decision frameworks, system/process workflows, field service solution implementations, mobile/web app development. Data Management: data analysis/cleanup, digitization, classification/modeling, data integration/solution deployment, data archiving strategies; familiarity with cloud data platforms. Proven success crafting RFP responses and SOWs, including solution design, estimation, staffing models, and commercial terms; strong proposal storytelling. Strong GTM enablement: creation of pitch materials, case studies, and executive‑ready content; confident presenter to VP/CXO audiences. Solid grasp of enterprise platforms and integrations (e.g., EAM/ERP, work/order management, mobility solutions, cloud services) and related implementation lifecycles. Delivery excellence: project/portfolio governance, risk and issue management, financial oversight (margin, utilization), and quality assurance. Organizational change leadership: stakeholder mapping, communications, training, adoption metrics. People management: coaching, performance management, resource planning, and building high‑performing teams. Exceptional communication, facilitation, and executive presence; ability to influence and align diverse stakeholder groups. Structured problem solving and data‑driven decision‑making; proficiency with Project Management and collaboration tools. Preferred Qualifications Utility sector depth: multi‑commodity and regulated utility experience; familiarity with field operations, asset and work management, and compliance‑driven environments. Experience leading mobility strategy and custom mobile app deployments; comfort guiding “buy vs. build” decisions. GRC exposure in technology programs; understanding of governance structures for large transformations. Prior responsibility for practice build activities: service catalog definition, playbooks, hiring plans, training, and community‑building. Certifications: PMP/PMI‑ACP, Prosci/Change Management, ITIL, SAFe/Agile, and relevant ERP/EAM platform certifications. Salary Salary: $150,000.00 - $160,000 Annually DOE The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role. In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request. This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws. Employee Welfare and Development We are proud to offer a comprehensive health and welfare benefit package that includes: Medical Insurance Dental Insurance Vision Insurance Peace of Mind Disability Insurance (STD/LTD) Flexible Spending Account Health Savings Account Basic Life/AD&D 401(k) plan Work/Life Balance Paid Time Off Company Holidays Leave of Absence Flexible Work Schedules Additional Perks Employee Referral Program Professional Development Charitable Contribution Match Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: ******************************** Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is open to individuals who are currently authorized to work in the United States on a full‑time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time. #J-18808-Ljbffr

A leading cybersecurity firm in San Diego is seeking a Sales Engineer - Technical Lead to collaborate with the sales team in developing account strategies. This role requires over 6 years of technical experience, particularly within cybersecurity, and a proven ability to manage customer relationships effectively. You will conduct product demonstrations, assist in planning proof-of-concept evaluations, and design comprehensive security solutions. This position also involves extensive travel and offers competitive compensation along with a flexible work environment. #J-18808-Ljbffr

A global engineering consultancy is seeking an experienced Acoustical Managing Consultant in California. This full-time position requires expertise in environmental noise assessment with at least 10 years of experience. You will manage projects and mentor junior staff while working on diverse and impactful projects. The compensation ranges from $114,000 to $150,000 annually, excluding bonuses and other compensation, reflective of the local market conditions. #J-18808-Ljbffr

A cybersecurity company is seeking a Sales Engineer - Technical Lead (Pre-Sales) to enhance customer relationships and deliver tailored technical solutions. The role requires 6+ years of relevant experience, strong technical knowledge in cybersecurity, and proven skills in customer engagement. Candidates should be able to present complex security solutions, ideally to enterprise clients. A degree in a relevant field and ability to travel are essential. The position is based in San Francisco or southern California. #J-18808-Ljbffr

A leading automotive solutions provider is looking for a Senior Collision Consultant in Boston. The role involves providing expert consulting to certified collision centers, ensuring compliance with OEM standards, and enhancing operational performance. Candidates should have 6+ years in the collision center environment, strong OEM knowledge, and training experience. Join a team that promotes safety and quality in the automotive industry while enjoying competitive benefits and a dynamic work culture. #J-18808-Ljbffr

A leading software solutions provider is looking for an experienced HCM Consultant in Atlanta to implement Workday's Human Capital Management solution for State and Local Governments. This role requires a strong background in HR, project management, and is ideal for a self-motivated individual with excellent communication skills. You'll document requirements, configure solutions, and ensure successful client engagement. Flexibility in working arrangements is offered, with 50% remote opportunities. #J-18808-Ljbffr

This role is for a Palantir Foundry Consultant, a contract position in San Francisco, CA. Key skills include Palantir Foundry, SQL, PySpark, and data pipeline development. Experience in ontology design, ETL automation, and interactive dashboard implementation is required. Job Details Location: San Francisco, CA (On-site) Country: United States Employment Type: Contract Job Category: IT Core Responsibilities & Qualifications Strong experience on the Palantir Foundry platform, SQL, PySpark, and data warehouse. Experience in ontology design and building data pipelines using Palantir Foundry to automate ETL processes. Proficiency in data analysis using Contour. Well‑versed with migration & deployment processes on the Palantir platform. Experience implementing interactive dashboards and visualizations in Palantir Foundry to provide actionable insights. Exposure to data modeling. #J-18808-Ljbffr

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. As the Sr. Manager, Solutions Consulting, you will play a pivotal role in driving our global sales success through Global System Integrator (GSI) and Strategic Technology Partners (STP) by leading a high-performing team of Solution Consultants (SC) and Architects. You will provide technical leadership and be responsible for setting vision, goals, Program Management for SC-Led Partner Empowerment efforts, and executing strategy, all while aligning with Genesys Partner and Sales Leadership in pursuit of pipeline and sales growth objectives. The team collaborates with Enablement, Sales Leadership, Product Management, and customers on the Genesys AI unique value proposition, roadmap, Proof of Concept (PoC) Development Lab environments, and rapidly prototype solutions, all aimed to help Go-To Market initiatives and nurture various GSI and STP business opportunities. These initiatives drive towards the goal empowering self-sufficiency of Genesys Cloud and the Genesys AI solution set during the Pre-Sales cycle while co-creating demos, Proof of Concepts and technical Go-To-Market reusable assets. You and the team will work with all levels of partner organizations, helping to tailor the joint Genesys and partner demo strategy to meet the needs of various business and technical stakeholders including C-level decision-makers. The team also works on direct opportunities supporting and providing compelling demos, facilitating AI architecture conversations, PoC's, and rapid prototyping to increase the velocity a technical win and ultimately, deal closure. The team's role is imperative to the success of both partner-driven and direct sales opportunities at scale. What you'll do: * Lead a team of Solution Consultants and Architects providing guidance, mentorship, and performance coaching. * Align with the sales leadership to develop and execute effective hands-on technical empowerment strategies that are reused globally. * Drive continuous improvement initiatives within the team and with Genesys Partner Technical contacts optimizing processes, tools, and resources to enhance efficiency and effectiveness for our partner's technical Pre-Sales and Architect team members. * Act as a trusted advisor, providing technical expertise, product knowledge, and solution guidance by helping create reusable assets and workshops that accelerate pipeline and sales growth with Strategic Technology Partners. * Understand global partner needs and objectives, and design tailored data-driven solutions to address their unique challenges and requirements. * Empower the team to craft and deliver technical partner innovation sessions, demonstrations, and reusable artifacts. * Collaborate with the product management, engineering, and Partner Management Leadership teams to provide data-driven feedback on product enhancements needed by Genesys partners, identify market trends, and contribute to product roadmap development. * Stay up-to-date with industry AI trends, partner ecosystem needs, emerging technologies, and competitor offerings to maintain a competitive edge in the market and ensure Genesys is always at the forefront of our partner's minds. * Provide the executive team with regular data-driven reporting and analysis on solutions consulting activities, metrics, and performance. * Provide Program Management activities related to GSI and STP Pre-Sales strategy providing a framework of best practices that can be tailored and leveraged in different regions. Qualifications: * Located in the United States * Bachelor's degree in a relevant technical field; advanced degree preferred. * 5+ years of experience in solutions consulting, technical sales, or related roles. * Proven track record of leading and managing high-performing teams. * Strong understanding of AI, CCaaS, Customer Experience, and Digital domains * Excellent communication and data-driven storytelling skills, with the ability to convey technical concepts to both technical and non-technical audiences. * Strategic thinking and problem-solving abilities to architect innovative data-driven solutions for customers. * Collaborative mindset with the ability to work effectively across sales, product, and engineering teams. * Project Management skills and hands on experience with Project Management Tools such as Asana. * Experience with creating Salesforce reports and dashboards. * Experience with Large Action Models, Generative AI, Salesforce, ServiceNow, and/or AWS * Results-driven with a focus on achieving and exceeding data-driven sales targets. * Proficiency in relevant software tools and technologies Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $150,500.00 - $264,700.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.