Senior Vice President jobs at Genesys - 3911 jobs

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. VP, Renewal Management At Genesys, we are transforming customer experience through empathy, AI innovation, and human-centered technology. The Vice President of Renewal Management will lead the regional U.S. organization to optimize renewal rates, maximize customer retention, predict recurring revenue, and ensure long-term customer lifetime value across the Genesys subscription portfolio. This leader will drive strategic execution, innovation, and team excellence while collaborating across Customer Success, Sales, and Operations to achieve world-class customer outcomes. Responsibilities / Job Duties * Regional Strategy and Leadership: Define and execute the regional renewal strategy aligned with global vision, Experience as a Service principles, commercial initiatives, and regional market dynamics. Translate corporate goals into actionable plans that deliver measurable outcomes. * Forecasting and Renewal Predictability: Partner with Customer Success Management to forecast renewal rates accurately by month, quarter, and year. Identify risks and remediation paths while driving data-informed predictability and trend awareness. * Retention and Expansion Ownership: Own and exceed net revenue retention, gross renewal, and expansion revenue goals across all customer segments. Establish cadence to assess attrition risks, pricing trends, and actionable insights by platform and geography. * Customer Value Advocacy: Champion a customer-first renewal approach that ensures seamless experiences and measurable business value. Reinforce Genesys' commitment to empathy-driven, outcome-focused engagement. * Innovation and Automation: Lead initiatives that leverage AI and automation to increase efficiency, predictability, and scalability in renewal operations. Ensure renewal economics align with customer value realization based on product adoption and utilization insights. * Operational Health and Organizational Growth: Build and maintain a high-performance, inclusive culture rooted in accountability, learning, and operational excellence. Drive leadership succession planning, performance enablement, and capability building across the team. * Cross-Functional Orchestration: Collaborate with Sales, Customer Success, Finance, Deal Support, Legal, Product, and Operations leaders to integrate renewals into the broader customer lifecycle strategy. Enable alignment that drives both expansion or migration opportunities. * Global Leadership Participation: Contribute to global renewal transformation initiatives and best-practice sharing across global peers and operations. Required Qualifications * Bachelor's degree in business, finance, a related field or equivalent experience. * 12+ years of experience leading enterprise-level recurring revenue operations * Proven track record of achieving and exceeding renewal and retention targets * Skilled in renewal forecasting, data analysis, and risk management * Passionate about customer success, long-term value creation, with a strong understanding of the Customer Experience (CX) industry and technologies * Exceptional communication, relationship-building, and executive presentation skills * Flexible across global time zones with strong cross-cultural collaboration skills * Strategic thinker with a hands-on approach to process execution, and problem-solving in a high-performance culture. * Inspirational partner who unites teams and executives around strategic goals, fostering trust, respect, and cross-functional unity. * Proficient in PowerPoint, Excel, Word, Salesforce, Tableau, and collaboration platforms #LI-AR1 #LI-Remote Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $179,300.00 - $333,100.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

A leading software firm in Hoboken is seeking a Strategic Financial Leader to oversee annual operating plans and lead financial forecasting. The ideal candidate will have over 12 years of experience in FP&A, with a strong background in public company environments. Responsibilities include partnering with various business leaders, enhancing financial systems, and building a high-performing team. A Bachelor's degree in finance or a related field is required, with an MBA, CFA, or CPA preferred. This is a key role within a dynamic environment. #J-18808-Ljbffr

Macdonald & Company are proudly partnered with a multifamily focused real estate credit platform who have ambitious growth plans to double their AUM over the next 3 years. The firm is now seeking to expand into California and the Pacific Northwest and are looking to appoint a VP of Originations to grow the platform on the West Coast. About the Role The Vice President, Debt Originations will lead the sourcing and execution of new loan opportunities across California and the Pacific Northwest. This role will emphasize construction and bridge lending, with some permanent financing opportunities, and will work closely with the investment/credit team through closing and ongoing relationship management. Key Responsibilities Originate new debt opportunities across CA and the Pacific Northwest, with a focus on construction and bridge loans (and select permanent financing). Build and manage a robust pipeline through relationships with developers, sponsors, mortgage bankers, and other intermediaries. Serve as the primary relationship manager for borrowers and referral partners-driving repeat business and long-term sponsor coverage. Lead transactions from initial screen through close: Structure terms and pricing; Collect/organize diligence; Coordinate third parties (appraisal, engineering, environmental, legal, title, insurance); Partner with internal underwriting/credit to advance deals efficiently Prepare and present investment memos and deal recommendations to internal committees; clearly communicate risk, mitigants, and return profile. Monitor market conditions, competitive dynamics, and sponsor activity to inform strategy and pricing discipline. Support portfolio management as needed by maintaining borrower touchpoints and assisting with modifications, extensions, and payoffs. Represent the fund at industry events and actively contribute to brand presence across target markets.

Macdonald & Company are proudly partnered with a multifamily focused real estate credit platform who have ambitious growth plans to double their AUM over the next 3 years. The firm is now seeking to expand into California and the Pacific Northwest and are looking to appoint a VP of Originations to grow the platform on the West Coast. About the Role The Vice President, Debt Originations will lead the sourcing and execution of new loan opportunities across California and the Pacific Northwest. This role will emphasize construction and bridge lending, with some permanent financing opportunities, and will work closely with the investment/credit team through closing and ongoing relationship management. Key Responsibilities Originate new debt opportunities across CA and the Pacific Northwest, with a focus on construction and bridge loans (and select permanent financing). Build and manage a robust pipeline through relationships with developers, sponsors, mortgage bankers, and other intermediaries. Serve as the primary relationship manager for borrowers and referral partners-driving repeat business and long-term sponsor coverage. Lead transactions from initial screen through close: Structure terms and pricing; Collect/organize diligence; Coordinate third parties (appraisal, engineering, environmental, legal, title, insurance); Partner with internal underwriting/credit to advance deals efficiently Prepare and present investment memos and deal recommendations to internal committees; clearly communicate risk, mitigants, and return profile. Monitor market conditions, competitive dynamics, and sponsor activity to inform strategy and pricing discipline. Support portfolio management as needed by maintaining borrower touchpoints and assisting with modifications, extensions, and payoffs. Represent the fund at industry events and actively contribute to brand presence across target markets.

Macdonald & Company are proudly partnered with a multifamily focused real estate credit platform who have ambitious growth plans to double their AUM over the next 3 years. The firm is now seeking to expand into California and the Pacific Northwest and are looking to appoint a VP of Originations to grow the platform on the West Coast. About the Role The Vice President, Debt Originations will lead the sourcing and execution of new loan opportunities across California and the Pacific Northwest. This role will emphasize construction and bridge lending, with some permanent financing opportunities, and will work closely with the investment/credit team through closing and ongoing relationship management. Key Responsibilities Originate new debt opportunities across CA and the Pacific Northwest, with a focus on construction and bridge loans (and select permanent financing). Build and manage a robust pipeline through relationships with developers, sponsors, mortgage bankers, and other intermediaries. Serve as the primary relationship manager for borrowers and referral partners-driving repeat business and long-term sponsor coverage. Lead transactions from initial screen through close: Structure terms and pricing; Collect/organize diligence; Coordinate third parties (appraisal, engineering, environmental, legal, title, insurance); Partner with internal underwriting/credit to advance deals efficiently Prepare and present investment memos and deal recommendations to internal committees; clearly communicate risk, mitigants, and return profile. Monitor market conditions, competitive dynamics, and sponsor activity to inform strategy and pricing discipline. Support portfolio management as needed by maintaining borrower touchpoints and assisting with modifications, extensions, and payoffs. Represent the fund at industry events and actively contribute to brand presence across target markets.

Macdonald & Company are proudly partnered with a multifamily focused real estate credit platform who have ambitious growth plans to double their AUM over the next 3 years. The firm is now seeking to expand into California and the Pacific Northwest and are looking to appoint a VP of Originations to grow the platform on the West Coast. About the Role The Vice President, Debt Originations will lead the sourcing and execution of new loan opportunities across California and the Pacific Northwest. This role will emphasize construction and bridge lending, with some permanent financing opportunities, and will work closely with the investment/credit team through closing and ongoing relationship management. Key Responsibilities Originate new debt opportunities across CA and the Pacific Northwest, with a focus on construction and bridge loans (and select permanent financing). Build and manage a robust pipeline through relationships with developers, sponsors, mortgage bankers, and other intermediaries. Serve as the primary relationship manager for borrowers and referral partners-driving repeat business and long-term sponsor coverage. Lead transactions from initial screen through close: Structure terms and pricing; Collect/organize diligence; Coordinate third parties (appraisal, engineering, environmental, legal, title, insurance); Partner with internal underwriting/credit to advance deals efficiently Prepare and present investment memos and deal recommendations to internal committees; clearly communicate risk, mitigants, and return profile. Monitor market conditions, competitive dynamics, and sponsor activity to inform strategy and pricing discipline. Support portfolio management as needed by maintaining borrower touchpoints and assisting with modifications, extensions, and payoffs. Represent the fund at industry events and actively contribute to brand presence across target markets.

Macdonald & Company are proudly partnered with a multifamily focused real estate credit platform who have ambitious growth plans to double their AUM over the next 3 years. The firm is now seeking to expand into California and the Pacific Northwest and are looking to appoint a VP of Originations to grow the platform on the West Coast. About the Role The Vice President, Debt Originations will lead the sourcing and execution of new loan opportunities across California and the Pacific Northwest. This role will emphasize construction and bridge lending, with some permanent financing opportunities, and will work closely with the investment/credit team through closing and ongoing relationship management. Key Responsibilities Originate new debt opportunities across CA and the Pacific Northwest, with a focus on construction and bridge loans (and select permanent financing). Build and manage a robust pipeline through relationships with developers, sponsors, mortgage bankers, and other intermediaries. Serve as the primary relationship manager for borrowers and referral partners-driving repeat business and long-term sponsor coverage. Lead transactions from initial screen through close: Structure terms and pricing; Collect/organize diligence; Coordinate third parties (appraisal, engineering, environmental, legal, title, insurance); Partner with internal underwriting/credit to advance deals efficiently Prepare and present investment memos and deal recommendations to internal committees; clearly communicate risk, mitigants, and return profile. Monitor market conditions, competitive dynamics, and sponsor activity to inform strategy and pricing discipline. Support portfolio management as needed by maintaining borrower touchpoints and assisting with modifications, extensions, and payoffs. Represent the fund at industry events and actively contribute to brand presence across target markets.

Director; Client Relationship Management page is loaded## Director; Client Relationship Managementlocations: San Francisco, CAtime type: Full timeposted on: Posted Todayjob requisition id: R38456As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.**Job Description****Senior Director, Client Relationship Manager****Locations**: San Francisco, CA | Hybrid**Why You Will Love It Here!*** **Flexibility**: Hybrid Work Model & a Business Casual Dress Code, including jeans* **Your Future:** 401k Matching Program, Professional Development Reimbursement* **Work/Life Balance:** Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays* **Your Wellbeing:** Medical, Dental, Vision, Employee Assistance Program, Parental Leave* **Wide Ranging Perspectives**: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees* **Training:** Hands-On, Team-Customized, including SS&C University* **Extra Perks:** Discounts on fitness clubs, travel and more!**What You Will Get To Do:*** Owning and pro-actively managing a portfolio of key client relationships* Ensuring all SS&C service levels meet or exceed client expectations* Building trusted relationships with the Clients' key contacts (CFO, COO, etc.)* Capturing client feedback to drive strategic change initiatives and trend analysis* Organizing and chairing formal service level review meetings with clients* Articulating the benefits of SS&C services and business model to clients* Incorporating client initiatives, needs, and structures into formal account plans* Fostering strong internal working partnerships within all SS&C service areas* Identifying cross-selling opportunities within existing client base* Developing and translating MIS into process / service enhancement recommendations* Working closely with sales team and contributing to marketing efforts* Maintaining knowledge of industry trends and their potential impact on SS&C* Occasional travel is required**What You Will Bring:*** Bachelor's Degree* Minimum of 10 years experience in financial services (preferably investment banking, asset management, and a general understanding of hedge, private equity and real asset structures/business* Demonstrable communication, relationship, and team skills* High level of comfort preparing and leading client presentations* Significant degree of self-motivation and direction* Tact, professionalism, and savvy in resolving escalated client issues* Ability to generate ideas, leverage MIS, and suggest process improvements* Experience working closely with senior-level management* Related experience managing client relationships within Fund Administration, Sales, Trading, Risk Management, Operations, OTC Derivatives, or Fund Accounting areas a plus* Experience in investment banking, asset management, private funds, capital markets a plus Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at .#LI-HybridCA Privacy notice: ********************************************************************************** Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.### ### ### ### #J-18808-Ljbffr

A leading software company in Virginia seeks an experienced Area Vice President to drive sales and achieve booking targets across the US. The candidate will lead a team of Regional Vice Presidents, defined territories, and ensure business accountability for results. With over 10 years in direct sales and at least 7 years in enterprise software, strong knowledge of solution selling and business process automation is critical. This role offers significant growth opportunities within a vibrant company culture. #J-18808-Ljbffr

Macdonald & Company are proudly partnered with a multifamily focused real estate credit platform who have ambitious growth plans to double their AUM over the next 3 years. The firm is now seeking to expand into California and the Pacific Northwest and are looking to appoint a VP of Originations to grow the platform on the West Coast. About the Role The Vice President, Debt Originations will lead the sourcing and execution of new loan opportunities across California and the Pacific Northwest. This role will emphasize construction and bridge lending, with some permanent financing opportunities, and will work closely with the investment/credit team through closing and ongoing relationship management. Key Responsibilities Originate new debt opportunities across CA and the Pacific Northwest, with a focus on construction and bridge loans (and select permanent financing). Build and manage a robust pipeline through relationships with developers, sponsors, mortgage bankers, and other intermediaries. Serve as the primary relationship manager for borrowers and referral partners-driving repeat business and long-term sponsor coverage. Lead transactions from initial screen through close: Structure terms and pricing; Collect/organize diligence; Coordinate third parties (appraisal, engineering, environmental, legal, title, insurance); Partner with internal underwriting/credit to advance deals efficiently Prepare and present investment memos and deal recommendations to internal committees; clearly communicate risk, mitigants, and return profile. Monitor market conditions, competitive dynamics, and sponsor activity to inform strategy and pricing discipline. Support portfolio management as needed by maintaining borrower touchpoints and assisting with modifications, extensions, and payoffs. Represent the fund at industry events and actively contribute to brand presence across target markets.

Posted Thursday, January 8, 2026 at 5:00 AM Job Purpose The Vice President, End to End Revenue Cycle Services will have a major impact on the ongoing partnership with key clients of the organization by demonstrating finesse with client relationships, thorough knowledge of client needs and RCM operational expertise. Duties & Responsibilities Oversee end to end revenue cycle service management for designated client(s) Maintains acceptable levels of days in A/r, bad debt, and other key indicators Analyzes financial results, develops and implements action plans as needed Partners with appropriate resources on chargemaster strategic pricing, evaluates charge structure, contractual terms and conditions Act as a technical expert in regard to financial class responsibility for client and team members Develop and drive strategic initiations to optimize operating results and improved performance Develop strategic annual plans to achieve client KPIs Seek and develop opportunities for new services, revenue generation, and/or process optimization Conduct regular visits to client facilities for touch point meetings including account reviews (with associated data and policy analysis) as appropriate Report on trends in payments and/or denials; procedural issues Make recommendations to the client for correction of trends Work closely with all levels of client and Med-Metrix leadership on issues and initiates related to revenue cycle management operations Manages vendor and other 3rd party resources as appropriate and ensuring performance adheres to client expectations and KPIs Accountability for profit and loss of client RCM activities including workforce management and revenue forecasts Ensure all compliance and safety standards at client sites are maintained and adhered to by Med-Metrix employees Ensure timely and direct resolution of client issues and involve other team members as appropriate Ensure operational team members adapt and respect client culture nuances to result in an exceptional customer experience Other duties as assigned Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Understand and comply with Information Security and HIPAA policies and procedures at all times Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties Qualifications Undergraduate degree required with a preferred focus in Accounting or Finance; post graduate degree preferred 10+ years of progressively responsible financial leadership roles Experience in healthcare consulting, sales or RCM operation management Detail oriented and well organized Ability to perform under pressure in a calm manner & maintain a positive attitude Proficient computer skills including Microsoft Office Suite. Must have intermediate Excel skillset Self-motivated and resourceful with the ability to multitask and successfully operate in a fast paced, team environment Must adapt well to change and successfully set and adjust priorities as needed Strong analytical skills Strong interpersonal skills, ability to communicate well at all levels of the organization Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses Excellent written and verbal communication skills required Gracious and welcoming personality for customer service interaction Working Conditions Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes. Physical Demands:While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Mental Demands:The employee must be able to follow directions, collaborate with others, and handle stress. Work Environment:The noise level in the work environment is usually minimal. Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability #J-18808-Ljbffr

A healthcare organization is seeking a Vice President for End to End Revenue Cycle Services based in New York. The ideal candidate will oversee revenue cycle management for key clients and is responsible for analyzing financial outcomes, driving strategic initiatives, and ensuring compliance with regulations. Candidates should have at least 10 years of financial leadership experience and a degree in Accounting or Finance. This role requires strong analytical and interpersonal skills within a dynamic environment. #J-18808-Ljbffr

Macdonald & Company has partnered with a privately held real estate investment manager to appoint a Vice President of Acquisitions. The firm is an established owner-operator with discretionary capital, significant dry powder, and actively growing its portfolio through acquisitions across the United States. This role will work closely with the firm's principals and play a hands-on role in sourcing, underwriting, and executing new investments nationwide. The firm is open to a generalist background, with a preference for experience across office, retail, and medical office assets. Responsibilities Source and evaluate acquisition opportunities across U.S. markets Underwrite transactions and build detailed financial models, including cash flow projections and return analyses Lead transaction execution from initial review through closing, including LOIs, due diligence, and deal structuring Coordinate with internal capital markets and asset management teams throughout the investment process Maintain broker and owner relationships to support ongoing deal flow Prepare investment materials and present opportunities to senior leadership and investment committee Qualifications 7+ years of experience in real estate acquisitions Experience across office, retail, and/or medical office assets preferred Strong underwriting and financial modeling skills Demonstrated ability to manage transactions from sourcing through closing Experience within an owner-operator investment platform

🎯 Director of Asset Management - Commercial Real Estate Credit The Opportunity: Lead Credit Performance & Workout Strategy A leading private equity real estate firm is seeking a decisive, credit-first leader to join its high-performance, entrepreneurial team in Phoenix as the Director of Asset Management. This is a critical, hands-on leadership role overseeing the performance of the firm's commercial real estate credit platform, specifically managing a portfolio of transitional and bridge loans. You will be the central figure responsible for identifying early risk indicators, driving proactive borrower engagement, and executing complex workout and REO resolution strategies. If you thrive where speed, expert judgment, and precision are paramount-and you are fluent in complex loan structures and risk management-this is your chance to drive meaningful outcomes for investors. Key Responsibilities & Impact: Portfolio Management & Risk: Manage and monitor a portfolio of commercial bridge and structured loans, identifying early risk indicators and implementing timely corrective actions. Workout Execution: Direct high-stakes workout strategies for underperforming or defaulted assets, including restructures, deed-in-lieu, foreclosure, and active REO management. Cross-Functional Leadership: Partner with legal, servicing, accounting, and investment teams to streamline decision-making, coordinate external counsel, receivers, and maximize recovery. Reporting & Analytics: Drive real-time visibility and reporting accuracy through robust KPI tracking, cash flow analysis, and performance dashboards. Origination Feedback: Provide actionable feedback loops to credit and underwriting teams to strengthen new loan origination discipline. What Defines Success (Performance Profile): Experience: 8+ years in commercial real estate asset management on the credit side (lender, debt fund, or special servicer experience is ideal). Expertise: Proven experience handling loan restructures, defaults, and REO processes. Strong understanding of bridge lending and CRE loan documentation. Mindset: A credit-first thinker and a calm problem-solver who thrives in "messy" workout situations. Technical Skill: Advanced Excel and portfolio analysis skills (Power BI and Argus experience preferred). Education: Bachelor's degree in Finance, Real Estate, or related field (MBA or CFA a plus). Compensation & Culture: Compensation: Competitive base salary and performance-based bonus structure. Premium Benefits: Enjoy an Unlimited Vacation Policy, Medical insurance, and a 401(k) plan with a company match. Culture: Join a collaborative, ego-free, and professional environment where leadership is accessible daily. The team is committed to continuous improvement, integrity, and operational excellence. We are seeking candidates who desire to work on-site in Phoenix, AZ, and contribute actively to a high-performance, entrepreneurial culture.

Macdonald & Company are proudly partnered with a privately held Real Estate investor and developer, who develop Low-Income Housing Tax Credit Affordable Housing and Market-Rate Multifamily projects, as they seek to appoint a Chief Operating Officer or Head of Operations. The Role The COO will serve as a senior strategic partner to the executive team, overseeing the day-to-day management of the company while helping drive growth across investments, development initiatives, and operating platforms. This role is designed for a real estate leader with strong experience in investment management, development execution, and cross-functional leadership, capable of bridging strategy with hands-on operational excellence. Responsibilities: Develop and execute strategies to achieve the Company's financial and operational goals. Plan and direct all aspects of the Company's daily operational policies, objectives, and initiatives. Optimize the Company's operating capability and profitability. Manage and evaluate third-party Property Management teams. Negotiate property management agreements and other core legal agreements. Establish policies and procedures that promote Company culture and core values. Review staffing plans with various departments and approve hiring initiatives. Evaluate Company and operational performance by analyzing data and translating it into actionable reporting, presenting reports to executives and investors

Managing Director (Informatica Cloud Data Governance) About Paradigm - Intelligence Amplified Paradigm is a strategic consulting firm that turns vision into tangible results. For over 30 years, we've helped Fortune 500 and high-growth organizations accelerate business outcomes across data, cloud, and AI. From strategy through execution, we empower clients to make smarter decisions, move faster, and maximize return on their technology investments. What sets us apart isn't just what we do, it's how we do it. Driven by a clear mission and values rooted in integrity, excellence, and collaboration, we deliver work that creates lasting impact. At Paradigm, your ideas are heard, your growth is prioritized, your contributions make a difference. Summary: We are seeking a Managing Director to lead and enhance Informatica Cloud Data Governance capabilities across a Financial Services organization The Managing Director should be able to design, fix, and scale an enterprise data governance operating model, remediate and structure Informatica Cloud Data Governance & Catalog (CDGC), stand up and grow an operational steward network, as well as prove governance value through measurable KPIs and ROI use cases in complex environments, including Financial Services organizations Candidates must have 5+ years of experience with taking the lead and running a Data Governance program as a Director or Program Leader The ideal candidate will have a strong background in Cloud Data Governance solutions, preferably with specific expertise in Informatica CDGC Experience in Data/Information Management Consulting, Banking, or Financial Services is preferred This position is Remote, with occasional travel Responsibilities: The Managing Director will lead data governance operationalization programs, end-to-end, with a strong focus on Informatica CDGC remediation and scale, operating model design, as well as measurable value realization This role is ideal for a senior leader who has personally taken complex governance programs from “stuck” to “running at scale” in large enterprises, and who is comfortable working deep in the details (catalog structure, subdomains, KPIs, steward network) while engaging credibly with executives You will be accountable for shaping and delivering multi-bundle roadmaps (Foundation & Operational Readiness, Operational Governance at Scale, Governance as a Platform), including, timelines, team structure, stakeholder engagement, and success measures Strategic Leadership & Program Ownership Own the strategy and delivery of multi-phase data governance programs (6-36 months), from assessment through self-sufficient operating model, for clients with complex domain landscapes Translate high-level governance ambitions into pragmatic bundles and roadmaps (e.g., Foundation & Operational Readiness, Governance at Scale, Governance as a Platform) with clear success criteria and milestones Advise C-level and senior stakeholders on tradeoffs between accelerated and realistic timelines (e.g., “3x factor” environments), resourcing models, and scope management for governance transformations Lead business development for governance-focused engagements: shape problem statements, structure proposals, estimate bundles, and present credible delivery plans that align to client culture and pace Client Engagement & Delivery Excellence Lead large-scale governance operationalization programs, typically spanning 9-10 major domains and dozens of subdomains, across multiple workstreams (people, process, CDGC, KPIs, culture) Design and implement data governance operating models that can expand from tens to 75-100+ active stewards, including role design, RACI, escalation paths, and integration with product/data lifecycle Direct comprehensive assessments of current-state governance (people, process, technology) and synthesize findings into a prioritized remediation roadmap for catalog, operating model, and culture Oversee design and rollout of data certification processes that move organizations from “no trustworthy data” to hundreds of certified assets with visible quality scores Establish and manage governance KPIs and ROI cases (e.g., reduction in time to find data, cost avoidance, risk mitigation, efficiency gains), ensuring governance value is transparent, quantified, and communicated Cloud Data Governance & Catalog (CDGC), Remediation, Structure, and Adoption Lead Informatica CDGC remediation: reorganize cluttered catalogs into clean, intuitive taxonomies aligned to business domains and subdomains as well as rationalize custom workarounds Define and implement domain/subdomain structures, term hierarchies, and usage patterns which can make 2,500-10,000+ terms observable, searchable, and usable for non-technical users Design and activate CDGC policies, workflows, and controls for stewardship, approvals, as well as certification, ensuring alignment with broader governance policies and standards Drive enterprise-wide adoption of CDGC, including user segmentation, training programs, coaching for business stewards, and ongoing support to increase logins as well as active usage across domains Steward Network, Culture, and Change Build and operationalize a “core network” of 25-35 stewards for foundation phases, expanding to 75-100+ stewards at scale across all major domains Develop role profiles, onboarding plans, training curricula, and playbooks for operational stewards, including expectations for issue management, certification, and engagement with CDGC Partner with governance leadership and communications teams to shift perception of governance from optional/overhead to essential business enabler, using success stories and ROI artifacts Practice Development & Team Leadership Shape Paradigm's market positioning for data governance and CDGC enablement, including reusable bundle structures, POVs, and accelerators based on programs involving complex environments, including Financial Services organizations Mentor managers and senior consultants, building delivery capability in assessments, operating model design, CDGC implementation, stewardship training, and KPI definition Lead internal knowledge development around governance value metrics, certification patterns, and catalog design standards that can be applied across clients Required Qualifications: 12+ years of Data/Information Management Consulting experience, with at least 5-7+ years leading Data Governance programs as a Director or Program Leader Demonstrated experience with turning underperforming governance programs (e.g., low adoption, cluttered catalog, limited domains covered) into structured, scalable capabilities showing clear KPIs and ROI Deep, hands-on expertise with Enterprise Data Governance frameworks and operating models, including domain structures, stewardship networks, escalation models, and integration with delivery lifecycle Proven success leading Informatica Cloud Data Governance & Catalog (CDGC), or similar catalog /governance platform implementations at scale (2,500-10,000+ terms), including remediation, taxonomy design, and adoption strategies Track record designing and running multi-wave domain expansion roadmaps (e.g., 3-4 high-priority domains, 3-4 mid-tier domains, remaining domains) with steward growth from dozens to 75-100+ Experience with defining and tracking governance KPIs and ROI use cases, such as time-to-find-data reduction, data quality improvements, risk reduction, and efficiency gains Strong consulting fundamentals: structured problem solving, clear synthesis, compelling storytelling, and executive presence with senior stakeholders in large, complex organizations Demonstrated ability to operate in “slow” or complex cultures (e.g., “3x factor” environments) while maintaining momentum, managing expectations, and sequencing quick wins versus structural fixes Exceptional communication skills, including simplifying technical governance topics for business audiences as well as facilitating alignment across strategy, technical, and operational teams Bachelor's Degree in a relevant field (e.g., Information Systems, Computer Science, Business, Data Management) Preferred Qualifications: Experience with leading governance programs in large, federated enterprises with many domains and subdomains, ideally in Banking, Financial Services, Manufacturing, Automotive, or comparable complex ecosystems Hands-on leadership of Informatica CDGC implementations (or equivalent), including configuration, workflow design, integration with data platforms, and stewardship onboarding Strong familiarity with Data Management frameworks (e.g., DAMA DMBOK, DCAM, CDMC) and the ability to apply them pragmatically to operational governance programs Experience with quantifying and communicating governance value through structured ROI case studies and KPI dashboards for senior stakeholders and boards Background in Data Quality, Metadata Management, and Data Catalog tools, with exposure to cloud data platforms and analytics environments where governed data is consumed Why Join Paradigm At Paradigm, integrity drives innovation. You'll collaborate with curious, dedicated teammates, solving complex problems and unlocking immense data value for leading organizations. If you seek a place where your voice is heard, growth is supported, and your work creates lasting business value, you belong at Paradigm. Learn more at ******************** Policy Disclosure: Paradigm maintains a strict drug-free workplace policy. All offers of employment are contingent upon successfully passing a standard 5-panel drug screen. Please note that a positive test result for any prohibited substance, including marijuana, will result in disqualification from employment, regardless of state laws permitting its use. This policy applies consistently across all positions and locations.

Macdonald & Company are partnered with a privately held, long-term real estate owner/operator based in Charlotte, overseeing a diversified portfolio of more than 2 million square feet across office, industrial, retail, mixed-use, parking, and land assets. The firm maintains a hands-on, ownership-driven approach to operations and is continuing to modernize and professionalize its internal structures to support portfolio growth and efficiency. The Role This newly designed position will serve as the senior leader overseeing both the property management and maintenance/engineering functions. The VP of Operations will provide unified leadership across departments that historically operated separately, ensuring consistent standards, efficient building operations, clear communication, and alignment with ownership objectives. The role requires someone with strong commercial real estate operations experience, particularly across office and industrial assets, who understands onsite property management, maintenance workflows, financial operations, and tenant service at the portfolio level. Responsibilities Operations Leadership Lead and oversee the property management and maintenance/engineering teams, including department heads. Establish and implement operational standards, processes, and best practices across the portfolio. Drive coordination between property management and maintenance to ensure aligned priorities and seamless execution. Portfolio Oversight Provide executive oversight across a 45-asset portfolio with significant office and industrial exposure. Conduct regular site assessments to evaluate building operations, maintenance programs, and tenant satisfaction. Ensure compliance with operational, safety, and regulatory requirements. Financial & Lease Administration Oversee annual operating and capital budgets; ensure accurate forecasting and cost-effective operations. Maintain accountability for rent collection processes, financial reporting, and variance management. Review and approve leases, renewals, amendments, estoppels, and SNDAs. Maintenance & Engineering Management Provide leadership to the Senior Maintenance Engineer and engineering/maintenance staff. Oversee preventative maintenance programs, vendor management, and building systems performance. Support staffing, training, workflow optimization, and technology adoption (e.g., work order systems). Capital Projects & Vendor Management Oversee capital projects, tenant improvements, deferred maintenance, and building upgrades. Negotiate and manage vendor and service contracts; evaluate performance and cost efficiency. Provide operational insights during acquisition and disposition due diligence. Cross-Functional Collaboration Partner with ownership, accounting, legal, development, construction, and HR to ensure operational alignment. Serve as the senior operational point of contact for brokers, tenants, municipalities, and external stakeholders. Qualifications 10+ years in commercial real estate operations with strong exposure to office and industrial assets. Background that includes onsite property management plus an understanding of maintenance and building systems. Experience leading both property management and maintenance departments or multi-disciplinary operational teams. Strong financial and operational acumen, budgets, forecasting, CapEx, lease administration, vendor management. Hands-on, practical leadership style with the ability to create structure and unify teams. Effective communicator comfortable working directly with ownership in a lean, entrepreneurial environment.

At Anaplan, we are a team of innovators focused on optimizing business decision‑making through our leading AI‑infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca‑Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best‑in‑class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy‑led, values‑based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! The Senior Director of Public Relations and Brand is responsible for shaping, protecting, and amplifying Anaplan's corporate brand while driving global awareness. This leader owns the external narrative, media strategy, and brand stewardship, ensuring Anaplan is consistently positioned as the category‑defining AI‑driven scenario planning and analysis platform. This role sits at the intersection of corporate communications and brand strategy, with a strong emphasis on PR, storytelling, and reputation, while driving thought leadership and visibility in key focus areas such as AI to extend Anaplan's broader narrative. Your Impact Public Relations & Media Strategy Lead a proactive, global PR strategy that drives awareness and reinforces Anaplan's leadership in AI‑driven scenario planning and analysis Own relationships with top‑tier business, technology, and industry media, with a focus on sustained narrative pull‑through rather than one‑off announcements Oversee external communications for product, application, and AI‑related launches, partnerships, and corporate milestones Develop media programs that highlight customer impact, innovation, and real‑world decision‑making outcomes Brand Narrative & Stewardship Own and evolve Anaplan's external brand narrative, positioning, and voice across earned and owned channels Ensure consistent articulation of Anaplan's AI strategy, application portfolio, and decision excellence across PR and thought leadership Partner with Brand, Content, and Design teams to translate strategy into clear, differentiated storytelling Act as a brand steward, ensuring clarity, credibility, and differentiation in a competitive AI and enterprise software landscape Thought Leadership & Market Visibility Drive thought leadership programs that reinforce Anaplan's point of view on AI‑driven planning, decision excellence, and enterprise performance Translate complex platform, application, and AI innovation into compelling narratives for external audiences Support executive participation in thought leadership where it advances core narratives and brand credibility Cross‑Functional Leadership & Operations Partner closely with Product and Solutions Marketing, Content, Demand and ABM, Finance, Legal, and regional teams to ensure alignment Manage PR agencies and external partners across regions Build, mentor, and scale a high‑performing PR and brand team Your Qualifications 12+ years of experience in public relations, brand, or corporate communications, ideally within enterprise SaaS or technology Proven experience leading global PR programs and shaping corporate brand narratives at scale Demonstrated experience positioning complex platforms, applications, or AI‑driven solutions for enterprise audiences Track record of managing agencies, budgets, and multi‑region PR programs Experience leading issues management and navigating reputational risk Bachelor's degree in Public Relations, Brand, Communications, Marketing, or a related field; Master's degree preferred Exceptional written and verbal communication skills Preferred Skills: Strong fluency in AI, enterprise planning, and analytics concepts, with the ability to shape credible external narratives Ability to translate technical innovation into clear, compelling stories that resonate with business and media audiences Experience developing thought leadership that influences market perception and category conversations Ability to measure and optimize PR impact using awareness, sentiment, and narrative indicators Proven ability to align cross‑functional partners around a single, consistent external story Strategic thinker with the ability to manage multiple priorities in fast‑paced, highly visible environments Hands‑on, execution‑oriented leadership style Base Salary Range: $221,000 - $299,000 USD Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence. Washington, District of Columbia, United States #J-18808-Ljbffr

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in‑class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy‑led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Senior Director of Public Relations and Brand is responsible for shaping, protecting, and amplifying Anaplan's corporate brand while driving global awareness. This leader owns the external narrative, media strategy, and brand stewardship, ensuring Anaplan is consistently positioned as the category‑defining AI‑driven scenario planning and analysis platform. This role sits at the intersection of corporate communications and brand strategy, with a strong emphasis on PR, storytelling, and reputation, while driving thought leadership and visibility in key focus areas such as AI to extend Anaplan's broader narrative. Your Impact Public Relations & Media Strategy Lead a proactive, global PR strategy that drives awareness and reinforces Anaplan's leadership in AI‑driven scenario planning and analysis Own relationships with top‑tier business, technology, and industry media, with a focus on sustained narrative pull‑through rather than one‑off announcements Oversee external communications for product, application, and AI‑related launches, partnerships, and corporate milestones Develop media programs that highlight customer impact, innovation, and real‑world decision‑making outcomes Brand Narrative & Stewardship Own and evolve Anaplan's external brand narrative, positioning, and voice across earned and owned channels Ensure consistent articulation of Anaplan's AI strategy, application portfolio, and decision excellence across PR and thought leadership Partner with Brand, Content, and Design teams to translate strategy into clear, differentiated storytelling Act as a brand steward, ensuring clarity, credibility, and differentiation in a competitive AI and enterprise software landscape Thought Leadership & Market Visibility Drive thought leadership programs that reinforce Anaplan's point of view on AI‑driven planning, decision excellence, and enterprise performance Translate complex platform, application, and AI innovation into compelling narratives for external audiences Support executive participation in thought leadership where it advances core narratives and brand credibility Cross‑Functional Leadership & Operations Partner closely with Product and Solutions Marketing, Content, Demand and ABM, Finance, Legal, and regional teams to ensure alignment Manage PR agencies and external partners across regions Build, mentor, and scale a high‑performing PR and brand team Your Qualifications 12+ years of experience in public relations, brand, or corporate communications, ideally within enterprise SaaS or technology Proven experience leading global PR programs and shaping corporate brand narratives at scale Demonstrated experience positioning complex platforms, applications, or AI‑driven solutions for enterprise audiences Track record of managing agencies, budgets, and multi‑region PR programs Experience leading issues management and navigating reputational risk Bachelor's degree in Public Relations, Brand, Communications, Marketing, or a related field; Master's degree preferred Exceptional written and verbal communication skills Preferred Skills Strong fluency in AI, enterprise planning, and analytics concepts, with the ability to shape credible external narratives Ability to translate technical innovation into clear, compelling stories that resonate with business and media audiences Experience developing thought leadership that influences market perception and category conversations Ability to measure and optimize PR impact using awareness, sentiment, and narrative indicators Proven ability to align cross‑functional partners around a single, consistent external story Strategic thinker with the ability to manage multiple priorities in fast‑paced, highly visible environments Hands‑on, execution‑oriented leadership style Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence. #J-18808-Ljbffr