Genisys Credit Union jobs in Auburn Hills, MI - 59 jobs

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Full Time Assistant Floating Support Manager to join our Branch Support Team. This position is located in Michigan and travels between our Michigan locations to provide support . Position Purpose Responsible for assisting with the direction and administration of Branch operations in the absence of the Branch/Department Manager or Assistant Manager. Ensures that established policies and procedures are followed. Oversees the provision of a full range of services to members and prospective members. Ensures that members are promptly and professionally served. Observes staff with members and offers on the spot coaching and/or positive reinforcement when covering for a branch manager. Trains, directs, and assists in supervising Branch staff including motivating and encouraging staff to meet and exceed goals through sales coaching, huddles, emails, etc. when covering for a branch manager for an extended period of time. Performs various Branch functions as required. Assists the Branch Operations Manager with managing the Float Team. Job Duties (include but not limited to): Ensures that operations are conducted in accordance with established Credit Union policies, legal and regulatory requirements, and audit standards. Ensures Branch security, assists with opening and closing the building in accordance with set hours. Tests security equipment as assigned. Handles emergencies including but not limited to: robbery, medical, etc. Ensures that the Branch balances all transactions at the close of each day. Proofs Tellers, runs related reports, and balances the vault at the end of each day. Provides assistance to Tellers as needed. Assists with Member Service Representative functions. Performs duties related to all credit union products andservices. Assists in opening new member accounts and with loan closings and disbursements. Assist with teller functions when necessary. Promotes Branch business development and seeks to broaden member base. Actively cross-sells Credit Union products and services. Acts as a Loan Officer, processing and approving member loans within established policies and limits. Completes required reports and records and ensures that Branch functions are properly documented. Assists Manager of Branch Operations with implementing changes to established policy and procedures within the Branch. Assists with the coaching of branch staff on sales leadership. Qualifications: Associate Degree or minimum of 64 credit hours working towards a Bachelor's Degree from an accredited college. Valid Driver's License Must become and remain 100% bonded Experience Required: Two to five years of related operations experience required. Sales Experience Supervisory Experience Skills/Abilities: Strong interpersonal and communication skills. Well organized. Able to operate related computer applications and basic business equipment. Good marketing skills. Good supervisory abilities. Benefits: Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share EOE M/F/Disability/Veteran

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. About the role: The Branch Manager is charged with leading the delivery of exceptional member and team member experiences. This leader advocates, nurtures, and guides their team to promote and deliver on Community Financials' Member Engagement Manifesto, while removing obstacles and barriers to excellence. By setting the tone for branch performance and community engagement, this individual, along with their team, are proud CFCU representatives and recognized neighborhood advocates, working alongside local organizations that care about making our community better as much as we do. This position is responsible for overall branch functions and delivery, including but not limited to, member engagement, coaching and mentorship of staff for growth, and achieving the business and financial objectives of the credit union. This position has a starting annual rate of $65,500 , but your offer amount may be increased with relevant work experience and transferable skills. Possible work locations include Canton, Plymouth, Northville, Westland, Livonia, Wixom, West Bloomfield, and Detroit. A Day in the life of a Branch People Leader can look like: Lead, Coach, and Inspire. Mentor and develop team members at all levels, fostering accountability, growth, and confidence. Cultivate a Culture of Excellence. Set clear standards of performance, ensuring both operational excellence and meaningful impact in every branch interaction demonstrating that the final mile counts. Drive Community Connection. Collaborate with internal teams to ensure the branch plays an active role in community events, partnerships, and initiatives that build financial confidence and empowerment. Ensure Trust and Compliance. Uphold the highest standards of security, compliance, and financial stewardship. Take ownership of ensuring the branch consistently follows all credit union policies, procedures, and regulatory requirements. Empower Branch Success. Guide the team in meeting and exceeding business, financial, and experience goals. Champion Employee Experience. Lead with empathy and vision to foster an inclusive, motivating, and supportive workplace where team members thrive, feel valued, and remain aligned with our shared purpose of being a trusted partner for life. What you bring to the table: High school diploma or equivalent. 4-6 years' experience in retail/member experience. 1 year of leadership experience. Demonstrated business acumen. Proven successful goal setting and achievements. Proficiency using Excel and Word. You might also have: 3 years of leadership experience. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. About the role: As the Impact Specialist, you will drive the success of our community development initiatives and programs. The Impact Specialist will drive success of our community and school programs and work collaboratively to make a lasting impact on our community. This position has a starting hourly rate of $26.11 , but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of an Impact Specialist can look like: Student Run Credit Union: Engage with students who volunteer in various tasks and help them gain practical experience in the financial industry. Assist Impact Team Lead in the coordination with school staff and student volunteers to ensure smooth functioning program. Marketing and Outreach: Implement marketing strategies to promote the credit unions services and increase membership. Engagement: Build our relationships with partners, members and communities we serve. Community Storytelling: Communicate Community Financial Credit Union's impact story to the communities we serve, showcasing our commitment to positive change. Partnership Activation: Participate in public facing Impact events to ensure positive reflection of Community Financial Credit Union brand, community giving and partnerships. Cross-functional Collaboration : Work across multiple Community Financial Credit Union department to identify and implement initiatives that support organizational goals. Perform other duties as directed by leadership. What you bring to the table: High school diploma or equivalent A commitment to community impact and the mission of Community Financial Credit Union. Minimum 2 years of experience in a role involving project coordination, community development, and/or relationship management. 1 year of experience in advertising, training, marketing, education, or the financial industry. Proven experience in community development, financial education, or a similar role. Ability to successfully pass motor vehicle check (MVR) annually. Excellent interpersonal skills and the ability to build and maintain relationships within the communities with diverse backgrounds. Ability to work collaboratively with a team while focusing on time and resources to ensure goals are achieved An ability to Communicate clearly and persuasively, both verbally and in writing, to convey Community Financial Credit Union's mission and impact. You might also have: Associates degree in a related field (e.g., Business Administration, Community Development, Marketing, or Education) We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. About the role: The Manager/Closing & Servicing is responsible for overseeing all closing, post-closing and servicing operations for consumer and residential real estate loans. This role ensures loans are closed accurately, funded timely, boarded correctly, and serviced in compliance with regulatory requirements, investor guidelines, and internal policies. This position provides leadership to closing and servicing teams, drives operational efficiency, and ensures an exceptional member experience from loan closing through payoff. The position collaborates closely with underwriting, processing, and experience teams to ensure seamless end-to-end loan execution. This position has a starting annual rate of $82,300 , but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of the Manager/Closing & Servicing can look like: Lead, coach, and develop the consumer and real estate closing and loan servicing teams to ensure consistent performance, accountability, and foster a culture of accuracy and delivering an exceptional member experience. Manage staffing, workload distribution, and workflow prioritization to meet service level expectations and operational demands. Lead and oversee consumer and residential closing teams responsible for preparing accurate closing documents, coordinating loan closings, and ensuring timely funding, while complying with regulatory requirements, investor guidelines, and internal policies. Oversee loan servicing functions for consumer and residential portfolios, including payment processing and escrow administration, ensuring accurate and timely payment of taxes and insurance. Ensure specialized mortgage servicing issues are managed appropriately including escrow management, annual escrow analysis and disclosure, private mortgage insurance removal, subordinations, and modifications Perform other duties as directed by leadership. What you bring to the table: High school diploma or equivalent. 4-6 years of experience in operational lending functions, including but not limited to loan processing, closing, servicing, and/or underwriting. 2-4 years of leadership experience. Demonstrated high degree of creative decision-making and latitude. Strong knowledge of industry-standard closing and servicing procedures Advanced understating of standard concepts, practices and procedures within the Lending field. Proven ability to produce a high volume of work in a timely manner that is accurate, complete, and of high quality. Demonstrated excellent written and oral communication skills. You might also have: College degree. Proficiency using Symitar, Meridian Link and Encompass. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. About the role: The Facilities Technician is responsible for routine preventative maintenance, troubleshooting, and repairs in one or more fields of HVAC, electrical, and plumbing, while ensuring that vendors perform according to the scope of work. This individual also identifies and assesses maintenance opportunities related to safety and assists in changes to team member work-space and inventory control. This position has a starting hourly rate of $22.55 , but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of a Facilities Technician can look like: Assist the AVP/Facilities & Security with the oversight of general maintenance of all Credit Union properties, and maintenance of all mechanical assets. Assist the AVP/Facilities & Security with vendor coordination to ensure that maintenance and construction projects are completed according to scope at all credit union offices. Perform electrical work, basic plumbing, light bulb replacement, exterior cleaning, trash pickup, facility cleanup, maintenance for company vehicles, equipment/supplies setup for functions, large item transportation, monthly facility inspections, and work with the Manager/Facilities to determine when outside vendors are required. Manage and coordinate hospitality services for the headquarters and care center buildings. Assist other teams with setting up advertising and merchandising displays, banners, etc. as needed. Travel to any location as needed. This includes North district buildings at least once every 8 weeks, or as requested by leadership. Work remotely from many locations. What you bring to the table: High school diploma or equivalent. 1 year of facility maintenance experience with small to medium sized office buildings. Demonstrated mechanical aptitude. Knowledge and ability to use standard powered and non-powered tools. Ability to successfully pass motor vehicle check (MVR) annually. Ability to read and interpret facility operation-related documents (i.e. blue prints). Strong facility-related troubleshooting and repairing skills. You might also have: 1 year certificate from college or technical school in a facility-related discipline (i.e. NATE/HVAC Certificate). Experience with facility-related third-party vendor oversight. 2 years facility maintenance experience with small to medium sized office buildings. Knowledge of commonly used concepts, practices, procedures, and safety measures within the facilities field. Proficiency using Excel and Word. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

Job Description Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity . We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be i nclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Position Purpose This position will be responsible for overseeing a wide variety of team members and processes that all address some aspect of risk to the Credit Union. These areas include compliance and regulation including oversight and implementation, vendor management, legal risks, fraud and quality assurance reviews of new loan and account openings, as well as monitoring the integrity of member data change process. Essential Duties Develops and manages Enterprise Risk Management tools, practices, and policies to analyze and report enterprise risks. Maintains oversight of vendor management program Collaborate with Chief Financial Officer to create and implement 5-year "legal" strategic plan. Review, revise, and collaborate with team members in-order to negotiate contracts and/or other corporate policies and governance documents as requested by Chief Financial Officer Perform research and provides legal advice in support of compliance initiatives, regulatory compliance matters, BSA/AML, and/or other legal guidance impacting the organization and requested by the Chief Financial Officer. Assesses the risk potential of controls, activities, policies, and procedures, and aids in developing new practices and procedures to mitigate undue risk and loss to the credit union. Participate in the perpetual development and oversight of policies, principles and standards Ensure annual team member training in regulatory requirements is conducted Serve as BSA Officer and responsible for oversight of program throughout the enterprise Administer Fair Lending program including SAFE Act and FCRA Displays teamwork, integrity, and leadership Review business processes and procedures for adherence to defined risk appetite. Education/Experience Demonstrated hands-on experience in establishing and administering compliance governance and oversight functions as well as demonstrable knowledge of NCUA, Federal, and State regulatory laws pertaining to Credit Unions. 5-10 years previous risk managment experience at a financial institution 5 years or more experience leading a team Juris Doctor Degree preferred Skills/Abilities Strong analytical skills, to analyze appropriate security controls Effective written and verbal communication skills Ability to interact cross functionally with all levels of personnel Ability to lead and guide team members towards department initiatives Ability to mentor team members in professional development Ability to travel Physical Requirements These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp. Job Posted by ApplicantPro

Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Position Purpose This position works as part of the Business Intelligence (BI) Team that supports the Credit Union to utilize data for enhanced member service and decision making. The BI Analyst utilizes data visualization technology and innovation to assist business units with requests for data in the form of reports, dashboards, and analysis to support their business processes and initiatives. This role transforms data into information and knowledge that enables key business processes and strategic decisions while presenting insights to all levels of management. A BI analyst must have an eye for accuracy and desire to provide solutions to improve and maintain the quality of data while proactively recommending insights and turning that knowledge into a story to benefit members and enable better decision making. Essential Duties * Uses data to identify trends, patterns, risks and opportunities that may impact the Credit Union and communicates findings to the appropriate business partner with * Provides clear, insightful data analysis that tells a story and helps leaders make better decisions, using a variety of communication methods (Power BI, Excel, PowerPoint, ). * Creates business intelligence dashboards with data visualizations and a focus on end-user experience that clearly outlines KPIs with visual graphics. * Develops and presents standard reports and dashboards that include descriptive statistics, data visualizations, and text extracts that support strategic decision making and business processes to benefit members of the Credit Union. * Analyzes how BI and data solutions can be applied to enhance member service, reduce cost, increase revenue, improve efficiency, and provide higher quality data and reporting across the Credit Union. * Develops complex queries using SQL and BI data visualization * Applies appropriate methodologies for collecting, analyzing and presenting data and information by making use of BI reporting tools (e.g. SQL Server, Power BI, etc.) * Identify strategic analytical solutions through research and analysis of data and business * Communicates and collaborates with business partners and leaders regarding areas of opportunity to leverage data and analytic solutions to enable data driven decision- * Monitors data quality and works with business partners on processes to improve quality of data. * Assists with development of data quality processes, defining data elements, and other data governance solutions. * Assists in the development of data training programs throughout the Provides documentation, topics, and support for complex questions. * Integrates data sources from multiple systems to provide seamless data * Partners with BI team members, IT, database and server administrators to improve performance of queries and dashboards. * Responsible for investigating and resolving day-to-day data visualization and reporting * Performs other duties and assist other employees, as Education/Experience * Minimum 2 years of work experience and/or education in business analytics * One or more years of similar or related experience preferred Skills/Abilities * Demonstrates aptitude/willingness to learn: * Discovering and presenting actionable data insights * Data analysis of Credit Union data * Reporting tools (Jaspersoft, SSRS) * Data visualization tools (Power BI, Tableau) * How to query data * Structure and content of Credit Union data and databases * How to improve processes using data * Develop and troubleshoot SQL statements * Familiar with programming languages such as SQL and DAX * Ability to work with business partners and vendors on data This includes interpreting data specification documents, working with IT on file transfers, and delivering automated data solutions. * Self-motivated with the ability to prioritize, manage multiple projects concurrently, and meet deadlines. * Flexible and adaptable to changing priorities and * Highly effective time and project management skills, including ability to coordinate development, testing and implementation. * Ability to complete tasks with accuracy and in a timely * Excellent verbal and written communications skills. Must be able to communicate effectively and confidently with users, team members, departments and all personnel across the Credit Union. * Ability to work independently and in a team * Strong problem solving, analytical, logical reasoning, customer service and training Physical Requirements These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.

Location : Address 27000 Evergreen Location : City Lathrup Village Location : Postal Code 48076 Responsibilities The Card Fraud Specialist is responsible for providing strategic and tactical risk mitigation for Debit/ATM cards to avoid losses, while ensuring high quality member service levels, loss prevention, and revenue enhancement. Responsible for investigating, researching, and processing Debit/ATM dispute packets with current dispute processor within the allowable time frames. Work card fraud cases through the lifecycle of the case to maximize outcome for the Credit Union and cardholder, including and not limited to positive and professional communication with other team members, cardholders, law enforcement agencies, industry professionals, and merchants. Ability to recognize and escalate new trends and patterns and recommend appropriate mitigating measures to leadership. KEY JOB RESPONSIBILITIES: Card Fraud Analyze and process Debit/ATM card dispute cases to ensure minimal loss to the Credit Union. Monitor the processing and status of Debit/ATM fraud cases with current dispute processor through end of lifecycle. Conduct additional research and follow through on more complex cases. Investigate member transactions through comprehensive research, including but not limited to review of CCTV video. Ensure clear, concise, and compelling research is logged and documented thoroughly. Prepare detailed written reports for periodic fraud and dispute tracking purposes. Present factual documentation and action recommendations to leadership. Effectively communicate status and decision to cardholder both through written and verbal communication. Research, follow through, and resolve other complex situations, issues, and complaints from members. Handle member inquires, process card user changes, and provide written notice to confirm changes and authorizations. Process daily work queue tasks and reports. Assists branches and other teams with researching information for members. Provides ongoing refresher training to team members based on quality reviews, and regulatory updates. Monitors and evaluates dispute handling for accuracy, timeliness, and adherence to regulatory requirements Work closely with Branch Support Leaders to maintain training material and resources to support consistent and compliant dispute investigations Teamwork Work with cross-functional teams to identify fraud patterns and make procedural adjustments to help mitigate fraud loss and reduce exposure to losses regarding Debit/ATM cards, ATMs, and fraud mitigation. Contribute or lead other special projects which reduce chargeback losses while maintaining focus on positive member experience Accuracy/Procedures Responsible for keeping accurate records and reports on all transactions and for learning and updating credit union policies and procedures in accordance with any changes to legislation or government regulations. Controls Accountable for Debit/ATM card controls including but not limited to replacement of lost and stolen cards, restricting card usage, revoking card or other services, issuing additional cards, and processing claims related to inappropriate card usage by members. Regulations/Legal Ensures compliance with rules and regulations governing cards. Knowledgeable about state, federal, and local rules and regulations, restrictions and requirements relative to the risk exposures inherent in the Credit Union operations. Work directly with legal counsel and appropriate law enforcement or government agencies as necessary. Michigan First Way Must adhere to all member service standards as set forth by the credit union. Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members. Consistently reflects and displays each of our “ISMs” in daily job performance, as well as in all business interactions while executing on our goals and initiatives. Learns and utilizes EMEC (Every Member's Experience Counts) in day-to-day responsibilities when communicating with members only. Performs other duties as assigned. Qualifications QUALIFICATIONS/REQUIREMENTS: Bachelor's degree preferred plus a minimum of three years of loss/fraud prevention experience or card services experience, and at least five years related experience and/or training; or equivalent combination of education and experience. Highly complex analytical ability required to independently resolve not only external member issues, but to provide resolution to branch, team members, members, auditors and regulators on complex situations. Ability to respond objectively and appropriately to common inquiries from credit union members, team members, business partners, regulatory agencies, or members of the business community. Ability to read, analyze, and interpret common technical journals, financial reports and information, and appropriate legal documents. Must fully understand Credit Union products and services and be able to assist members to use these products and services. Cooperative and positive attitude toward members and team members. Professional appearance and demeanor. Thorough knowledge of credit union's computer system for performing basic input/output tasks. Must have excellent interpersonal, verbal and written skills. Superior quantitative and analytical skills. Must be able to multi-task and accomplish a high degree of accurate work that adheres to established processes, procedures and regulations. Ability to operate computer system including input, output, and inquiry to member accounts and other account information required in the member service function. Thorough knowledge of Credit Union's computer system for performing complex input/output tasks. Ability to operate a personal computer, including a full working knowledge and ability to utilize the following software programs: Microsoft Word, Microsoft Excel and supporting card based systems. Ability to confidently and effectively present information verbally to senior leaders and members. Familiar with the differences in a basic number of products and services offered by other financial institutions to those offered by the Credit Union. May be required to become certified as a Notary Public for the purpose of verifying signatures, executing documents and obtaining information. May be required to appear at legal proceedings. Ability to maintain composure under stressful situations. Ability to maintain confidentiality of sensitive information. Who We Are Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain's Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions) Benefits and perks of joining our award-winning team include: Very competitive pay Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance 401(k) - 100% match up to 5% deferral Tuition reimbursement for both Undergraduate and Graduate degree program Access to a complimentary concierge service that assists with nearly any item on your to-do list Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms Wellness initiatives and events throughout the year to help team members stay healthy Loan discounts for certain secured and unsecured loans and mortgages Opportunities for pay increases, incentives and profit-sharing, based on performance Onsite subsidized top notch Cafe 26 for team members' use Onsite bowling center Michigan First Credit Union is an Equal Opportunity Employer.

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. Our locations are constantly recognized for providing excellent customer service to our members. We are currently seeking motivated candidates for a Part Time Financial Services Representative at our Pontiac branch. This position has the opportunity to earn incentive pay. Position Purpose: Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services. Job Duties (include but not limited to): Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies. Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions. Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods. Ensures that the Credit Union's quality reputation is maintained and projected. Qualifications: High School Graduate or equivalent required Customer service experience preferred Sales experience preferred Cash handling experience helpful Skills/Abilities: Good communication skills Professional appearance, dress, and attitude Good math skills Able to operate related computer applications and basic business equipment Good typing skills Benefits: Vacation and Paid Time Off Paid Tuition to $2500 per year Bereavement Pay Holiday pay at 4 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share EOE M/F/Disability/Veteran

Location : Address 16705 Fort St. Location : City Southgate Location : Postal Code 48195 Responsibilities Branch Hours Monday - Friday: 10:00 a.m. - 7:00 p.m Saturday: 10:00 a.m. - 3:00 p.m. Sunday: Closed. Financial Service Representative We are currently seeking a Financial Services Representative to join us. The person in this position will report to the Branch Manager. Job Description Can you start a conversation with anyone? Do you enjoy helping people find the right solution with a smile? If so, we've got the perfect position for you at one of our retail in-store locations. As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so outstanding teamwork is a must. Our number one goal is to provide our members and potential new members with personalized solutions to their financial situations so they can walk out feeling happy, satisfied, and worry-free. What You'll Do: Deliver stellar service to credit union members and potential new members. No slackers here! Serve as a face for our brand. Happy, confident, positive - that's who we are. Provide solutions. We want the critical thinkers, the expert interviewers, the stellar listeners. You'll need to be able to provide unique and personalized financial solutions for our members and potential new members. This means helping them with their loan decisions, showing them how to save money, and figuring what accounts work best for them. Introduce potential new members to all the amazing perks of being a Michigan First Credit Union member. Follow through. If you can deliver on promises and make sure all details are covered, you'll LOVE it here at Michigan First! Qualifications What We're Looking For: Outgoing, personable candidates. You must truly love talking to people to work here. Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better! Customer service, preferably 3+ years. We're a people's credit union, and our members deserve the best possible experience. You'll have to be able to learn our products and services thoroughly and quickly. That's what we're here for, after all! You'll need a high school diploma/GED, preferably an Associate's in business or a related field. A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members. We need team players! You must be able to assist at any of our in-store locations to meet business needs. Who We Are Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain's Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions) Benefits and perks of joining our award-winning team include: Very competitive pay Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance 401(k) - 100% match up to 5% deferral Tuition reimbursement for both Undergraduate and Graduate degree program Access to a complimentary concierge service that assists with nearly any item on your to-do list Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms Wellness initiatives and events throughout the year to help team members stay healthy Loan discounts for certain secured and unsecured loans and mortgages Opportunities for pay increases, incentives and profit-sharing, based on performance Onsite subsidized top notch Cafe 26 for team members' use Onsite bowling center Michigan First Credit Union is an Equal Opportunity Employer.

Vibe Credit Union Associate Director Program As part of our continued commitment to leadership development and long-term strategic sustainability, we are excited to introduce the Associate Director Program at Vibe Credit Union. This initiative is designed to identify, mentor, and prepare qualified individuals for future service on our Board of Directors. The program will offer emerging leaders an opportunity to gain firsthand insight into board governance, credit union operations, and the strategic responsibilities of board leadership. By investing in this program, we aim to ensure Vibe Credit Union remains strong, diverse, and forward-looking in its governance practices. Definition of an Associate Director An Associate Director of Vibe Credit Union is a member in good standing who has demonstrated a strong interest in actively participating in the credit union's governance. Recruiting Process for an Associate Director * All members of the Official Family, Senior Leadership Team, and Branch Managers are encouraged to identify individuals-whether members or community leaders within Vibe's service area-who may be * interested in and well-suited for the Associate Director Program. Additionally, the Marketing Department * may promote the program through the credit union newsletter or pursue other outreach efforts, as approved by the Associate Director Committee, to raise awareness and attract qualified candidates. Becoming an Candidate for Associate Director * Invitation to the Associate Director Program. A member may request participation in the Associate * Director Program by submitting a letter of interest or may receive an invitation from the Associate Director Committee. The Associate Director Committee shall be composed of one representative appointed by the Board of Directors, one representative appointed by the executive management team, and any additional * individuals designated by the Board. The current standing members of the Associate Director Committee are appointed by the Chair from the Board of Directors, and CEO/President. * Application Materials and Background Check. To be considered, the member must submit a resume, and volunteer application. Additionally, the member must consent to Vibe Credit Union conducting a reasonable background check to verify qualifications. This includes, but is not limited to, authorization for Vibe Credit Union to obtain a consumer report and confirmation of bondability. * Eligibility Questionnaire. All prospective candidates must complete an eligibility questionnaire as part of the application process. * Candidacy Invitation. Upon review and approval by the Associate Director Committee, a member may be formally invited to become a candidate for the Associate Director Program. Eligibility Requirements for Candidates * The individual must be a member of Vibe Credit Union in good standing. A "member in good standing" is defined as someone who maintains at least one share account and has had no loan delinquencies-either personally or as a cosigner-within the previous 24 months. * The individual must be deemed an acceptable bonding risk by a bonding company licensed to operate in the State of Michigan. * The individual must not have been removed from any position as a director, officer, or employee of a * financial institution by a federal regulator, a state regulator (excluding the Director of the Department of Insurance and Financial Services), or by a court of competent jurisdiction. * The individual must not have been convicted of any crime involving dishonesty or breach of trust. * The individual must not be habitually negligent in fulfilling financial obligations to the credit union or other creditors. "Habitually negligent" is defined as having no reported delinquencies in the past 24 months, no bankruptcy filings in the past seven years, and no more than two missed payments to any creditor within any twelve-month period. * The individual must not have been convicted by, or found in violation by, a court of competent jurisdiction or the commissioner, of any law of the State of Michigan that is enforced or administered by the commissioner. * If an individual ceases to meet any of these eligibility requirements while serving as a Candidate or Associate Director, he or she shall be immediately removed from that position. * If an Associate Directors fails to attend three (3) consecutive regular Board meetings, the position may be declared vacant. Responsibilities of a Associate Director * Associate Directors are expected to review, understand, and agree to abide by the Board of Directors * Responsibility Policy, which is established in accordance with the Michigan Credit Union Act. They must also sign the Associate Director Candidate Confidentiality Agreement as well as the Volunteer Service Agreement. * Associate Directors are to maintain a high level of professionalism during Board meetings, events, and other activities to which they are invited. They are encouraged to actively participate in discussions, offering insight and perspective on behalf of the membership and in alignment with Vibe's vision, strategic direction, and commitment to safety and soundness. While Associate Directors contribute meaningfully to dialogue, they do not hold voting privileges at Board of Directors meetings.

Who We Are:

Responsible for the total information security needs and the development and delivery of a comprehensive information and cybersecurity strategy to ensure the Credit Union's assets are adequately protected. The IT Information Security Manager will oversee modifications to the intrusion detection and prevention system, firewall, SIEM, anti-virus applications and other pertinent hardware in response to technological advances in order to maintain top-level security and protect the Credit Union's information from theft or disruption. This position will also be responsible for identifying, evaluating and reporting on information security risks in a manner that meets compliance and regulatory requirements and aligns with and supports the risk posture of the Credit Union. This position reports directly to the CIO with a dotted line reporting to the CEO. This position is located at our Corporate Office in Auburn Hills Michigan and has a requirement of 3 days per week on site. ESSENTIAL FUNCTIONS AND BASIC DUTIES Supervise and direct activities of the information security staff. Research and recommend the purchase of software and hardware used for managing security systems. Investigate, test and install new security software applications as warranted. Negotiate contracts and coordinate activities with Credit Union vendors with respect to hardware upgrades, system maintenance, system monitoring and replacement. Remain abreast of information/cyber security technology and trends for improvements in the Credit Union's security infrastructure. Develop, document and implement credit union policies related to network security. Maintain procedures to analyze, triage, contain, and eradicate malicious activity. Monitor user adherence of Credit Union security policies Lead the development of processes and procedures to improve incident response times, accurate analysis of incidents. Maintain regular contact with all departments to obtain information about possible security risks. Proactively communicates all incidents and possible security violations to the CIO and IT Security Committee. Maintaining a comprehensive risk management program using generally accepted security management standards. Oversee programs for risk assessment, threat modeling, vulnerability management, and incident prevention. Perform routine risk assessments and execute tests of data processing systems to ensure functioning of data processing security measures. Be the IT lead on external audits/exams working with 3rd party partners and the NCUA and State of Michigan ensuring these partners get the documentation they need to complete their audits. Maintain effective professional relations with vendors and service providers. Ensure strict compliance with relevant standards and regulations. These include NCUA (National Credit Union Administration) regulations, GLBA (Gramm Gramm-Leach-Bliley Act), and other state/federal mandates Maintain a detailed incident response plan and conduct yearly table top testing. Serve as the IT lead for the Incident Response Team (IRT). Manage the lifecycle of a breach or security event, from detection to post-mortem analysis. Lead enterprise IT risk assessments. Ensure compliance with frameworks and requirements such as NIST. Evaluate the security posture of third-party vendors (FinTech partners, core processors) to ensure they meet the credit union's security standards. Perform installation, configuration, maintenance, and troubleshooting of all aspects of security on the network Plans and implements any security upgrades or workstation and servers on the network. Schedule critical systems downtime during non-business hours and weekends for least impacting to users and members. Setup, configure and support internal and external network security devices. Investigate, test and install new security software applications as warranted. Lead in the development and implementation of security best practices and users appropriate use. Lead detailed risk analysis and risk assessment to identify, mitigate, and control risks to infrastructure, information systems, and data; advocate security and risk management to key stakeholders in order to balance security and business needs. Setup, configure, and support the patch management software and maintain documentation. Setup, configure, and support the vulnerability management software and maintain documentation. Setup, configure, and support the SIEM log management and maintain documentation. Works closely with the CIO to develop, document and implement policies related to support, security, and maintenance of all facets of the security infrastructure. Assist with ongoing security awareness programs educating users with proper security practices. Perform other duties, as assigned by management QUALIFICATIONS EDUCATION/CERTIFICATION: Bachelor's Degree in Information Security, related degree, or equivalent relevant work experience. Certifications preferred - CISSP or other security-focused certification. Ability to become and remain 100% bonded. REQUIRED KNOWLEDGE / EXPERIENCE: Minimum of 5-7 years in information security, with at least 2 years in a leadership or management capacity. Financial services experience is strongly preferred. Extensive experience with SIEM, IPS/IDS, Firewall, Log management and vulnerability scanning technologies. Investigative and analytical problem-solving skills required - very familiar with Windows, Linux, networking principles, cloud-based solutions, endpoint protection, Microsoft/Google security products and services. Experience performing network and application security penetration testing and/or vulnerability management, interpreting results, and remediating findings. Knowledge of best practice of information security, pertaining to Windows workstations and Windows Servers. Able to effectively manage workload in a fast-paced environment. Experience performing incident triage and response activities. Experience working as a team lead and training and mentoring teammates Knowledge of VPN and functioning remotely to perform all aspects for networks and systems. Scripting knowledge and report writing. Experience supporting end users Will quickly acquire thorough knowledge of Genisys Credit Union IT policies and procedures; including policies related to the Bank Secrecy Act (BSA), including Anti-Money Laundering. Experience working with BSA Manager to complete suspicious activity reports when required for items like website disruption or malicious activity that disrupts the network. EOE M/V/Disability/Veteran.

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Loan Processing Specialist position at our Home Office in Auburn Hills. This position works closely with consumer loans . Job Duties (include but not limited to): Provide support in overseeing and maintaining the Credit Union's CPI program, work with the Credit Union's partner in developing training material in order to train and assist staff and branches with necessary delivery of the product. Review and manage reports on a daily basis to verify lien placement has been perfected. Lien placement includes titles to vehicles, boat mortgages, as well as Uniform Commercial Code statements (UCC-1). Follow through with appropriate steps to ensure the credit union's lien has been perfected if it has not been placed. This may include calling members, other lender lien holders, Secretary of State or Department of Motor Vehicles, or other third parties involved in the loan transaction. Interact with members via phone, e-mail and other media as appropriate. Answer member questions concerning their accounts and Credit Union services. Perform file maintenance on members' accounts as necessary. Process termination statements and lien releases when non real estate consumer loans are paid in full. Qualifications: High School Diploma Required or equivalent. Minimum of one year of similar job experience preferred. Knowledge of loan and lien placement practices. Detailed knowledge of Microsoft Excel or Google Sheet to create and maintain databases as needed. Skills/Abilities: Self-starter with an ability to work independently. Strong research and problem resolution skills. Strong attention to detail. Ability to work well in a positive team environment. Strong typing abilities. Good verbal public relations skills. Benefits: Vacation and Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Paid Tuition to $5000 per year Bereavement Pay Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran

Location : Address 27000 Evergreen Location : City Lathrup Village Location : Postal Code 48076 Responsibilities The Facilities Coordinator is a hands-on position that is responsible for the oversight of daily operations, planning, organizing, directing and coordinating activities of anything facilities-related for Michigan First Credit Union, both on-site at the Evergreen Office Building and all remote facilities, ensuring compliance with OSHA and state and local regulations. KEY JOB RESPONSIBILITIES: Responsible for all upkeep, oversight, cleaning/maintenance, inquiries and follow-ups on all properties owned or leased by Michigan First Credit Union. Manage Facility Request process with quick turnaround times Works directly with the facility management partner to coordinate and manage the maintenance, contractor work or improvements needed at each location Liaison for and oversight of ordering any type of facilities supplies, on a global level, i.e. Staples, cleaning supplies for all facilities, etc. Responsible for the upkeep and all associated responsibilities with branch appearance, including consistently scheduled branch visits to conduct appearance, standards, and compliance audits. Documented results to be communicated to Facilities Manager Audit and report on facility management including size, lease contacts, general updates, and lease renewal timelines Identify opportunities for improvement, whether it be equipment, technology or process-related ideas or items for any of our facilities Work closely with Facilities Manager to drive initiatives focused on building and branch systems such as HVAC, lighting, elevators, etc. Troubleshoot and assist with bowling center maintenance. Collaborate with vendors and technicians to ensure timely repairs and optimal performance Develop solutions to address repeat issues and concerns, to stop them from occurring in the future Ensure that all procedures and processes pertaining to our facilities are developed and/or kept up to date in The Hub Responds promptly to facility-related emergencies, coordinating repairs and communicating updates to stakeholders. Perform other duties as assigned. Qualifications QUALIFICATIONS/REQUIREMENTS: Minimum of a GED; high school diploma is required Previous experience in a facilities oversight role required Must enjoy working with people and have ability to adapt to different personalities and priorities Has the ability to prioritize specifically when it comes to complaints and/or high-impact issues and concerns for handling Must possess a friendly, can-do, positive attitude at all times Must have excellent verbal and written communication skills Must be resolution-focused with the end user/member in mind, at all times Strong organizational skills and attention to detail required Must be an ambassador for Michigan First Credit Union, as this person will be working with external vendors, as well as internal teams Who We Are Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain's Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions) Benefits and perks of joining our award-winning team include: Very competitive pay Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance 401(k) - 100% match up to 5% deferral Tuition reimbursement for both Undergraduate and Graduate degree program Access to a complimentary concierge service that assists with nearly any item on your to-do list Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms Wellness initiatives and events throughout the year to help team members stay healthy Loan discounts for certain secured and unsecured loans and mortgages Opportunities for pay increases, incentives and profit-sharing, based on performance Onsite subsidized top notch Cafe 26 for team members' use Onsite bowling center Michigan First Credit Union is an Equal Opportunity Employer.

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. At Community Financial, we are always looking for mission-driven in-branch staff to bring our values to life, and we hope you might be one of them. About the role: Every day, the consultant transforms ordinary branch visits into digitally-forward, people-first extraordinary experiences that strengthen trust, deepen relationships, and create joy. This role bridges vision and action, ensuring that the organization's strategies and values are fully realized in the everyday experiences of members. By combining operational excellence with genuine care, the consultant carries our promise all the way through the final mile, where trust is built, relationships are deepened, and the credit union's purpose of creating joy and igniting Michiganders' impossible dreams comes to life. Through interactive and collaborative conversations, the consultant identifies opportunities to guide members toward solutions that align with their goals, whether through everyday transactions, specialized products, or deeper consultation. This role embodies our values by walking with members through both light and dark moments, positioning the organization as their trusted, lifelong partner. This position has a starting hourly rate of $20.48 , but your offer amount may be increased with relevant work experience and transferrable skills. This is a full-time position Monday-Saturday, with a day off during the week. Work schedule varies based on branch needs. How you'll shape the member experience: Walk alongside members in both light and dark moments. Carry the spirit of our Manifesto all the way through the final mile, ensuring every interaction makes members feel supported and relationships grow stronger. Guide members toward meaningful solutions with a digitally-first mindset. Take time to understand members' everyday finances and impossible dreams, recommending products and services that help them move forward with confidence. Deliver operational excellence with care. Handle transactions - including cash - with accuracy, integrity, and consistency, protecting members' trust while upholding compliance standards and dual control practices. Take ownership of member challenges. Stand courageously with members in difficult moments, resolving issues thoughtfully and turning challenges into opportunities for deeper connection. Be a confident and trusted resource. Share knowledge of deposit, lending, and digital banking products with clarity and care, guiding members as they navigate options big and small. Contribute to branch and organizational success. Celebrate team wins with a huzzah, promote solutions that make members' lives better, and elevate referrals that create lasting impact. Collaborate to strengthen community connection. Partner across branches and with other teams to ensure consistency, share expertise, and reflect the organization's commitment to creating joy and igniting Michiganders' impossible dreams. Commit to continuous learning and growth. Stay curious and engaged, deepening your knowledge of products, initiatives, and compliance while fostering belonging, collaboration, and strong relationships across the organization. Support organizational flexibility. Step in where needed - including at other branches - to ensure members always experience care and connection through the final mile. What you bring to the table: High school diploma or equivalent. Minimum two years' experience as a service representative in the retail or service industry or equivalent experience. Proficiency using Microsoft Suite. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Collector position at our Home Office in Auburn Hills, MI. Position Purpose: Responsible for performing collection activities associated with various delinquent member accounts, including credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Reviews delinquent accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies in a professional, fair, and lawful manner. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts and ensure that the Credit Union's professional image is maintained. Job Duties (include but not limited to): Maintain member contact and handle telephone calls on delinquent and charged-off loan accounts Maintain delinquency notices and contact members to resolve their delinquent status Maintain follow-up on delinquent accounts Performs skip tracing activities Qualifications: High school graduate or equivalent Minimum 3 years of related collection experience Skills/Abilities: Accuracy and thoroughness in work Excellent communication, telephone and public relation skills Ability to work well independently Ability to work well in stressful situations Ability to operate related computer applications and business equipment Benefits: Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Paid Tuition to $5000 per year Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. Interested in Community Financial Credit Union but not seeing what you're looking for right now? This application is intended for future opportunities at Community Financial Credit Union. Potential departments include: Marketing IT Business Experience Human Resources Finance/Accounting We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member at Community Financial Credit Union, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Full Time Financial Services Representative at our Rochester Hills - Crooks branch. This position has the opportunity to earn incentive pay. Position Purpose: Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services. Job Duties (include but not limited to): · Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies. · Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives · Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions. · Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods. · Ensures that the Credit Union's quality reputation is maintained and projected. Qualifications: · High School Graduate or equivalent required · Customer service experience preferred · Sales experience preferred · Cash handling experience helpful Skills/Abilities: · Good communication skills · Professional appearance, dress, and attitude · Good math skills · Able to operate related computer applications and basic business equipment · Good typing skills Benefits: · Vacation and Paid Time Off · Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available · Paid Tuition to $5000 per year · Bereavement Pay · Holiday pay at 8 hours per observed holiday · Free Financial Planning Assistance · 401k up to 3% match and 5% Profit Share EOE M/F/Disability/Veteran