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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $108,853 | $52.33 |
| 2 | Clark, NJ | $105,466 | $50.70 |
| 3 | Wilmington, DE | $102,256 | $49.16 |
| 4 | Boston, MA | $95,876 | $46.09 |
| 5 | Battle Creek, MI | $92,542 | $44.49 |
| 6 | Chicago, IL | $91,868 | $44.17 |
| 7 | Houston, TX | $87,934 | $42.28 |
| 8 | Winston-Salem, NC | $86,543 | $41.61 |
| 9 | Marysville, OH | $84,132 | $40.45 |
| 10 | Cumming, GA | $83,056 | $39.93 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Manager | $124,304 | $60 | - |
| 2 | Equipment Service Lead | $109,536 | $53 | - |
| 3 | Customer Service Senior Associate | $104,583 | $50 | - |
| 4 | Personal Service Manager | $89,855 | $43 | - |
| 5 | Equipment Service Supervisor | $85,162 | $41 | - |
| 6 | Support Manager | $84,856 | $41 | - |
| 7 | Team Service Leader | $84,839 | $41 | - |
| 8 | Service Desk Supervisor | $81,610 | $39 | - |
| 9 | Customer/Technical Service Manager | $76,444 | $37 | - |
| 10 | Customer Service Manager | $75,864 | $36 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | The Hackett Group | $109,841 | $53 | - |
| 2 | AVS / Advanced Visual Systems | $97,896 | $47 | - |
| 3 | Nimblefish Technologies | $97,062 | $47 | - |
| 4 | CB Technologies, Inc. | $96,921 | $47 | - |
| 5 | PeopleFluent | $95,185 | $46 | - |
| 6 | Bold Technologies | $94,794 | $46 | - |
| 7 | Sogeti | $91,836 | $44 | - |
| 8 | Ascendix Technologies | $91,338 | $44 | - |
| 9 | Digital Foundry | $90,778 | $44 | - |
| 10 | Jouve | $90,758 | $44 | - |
| 11 | IMET Electronics Corporation | $89,499 | $43 | - |
| 12 | Logitech | $89,291 | $43 | - |
| 13 | Quick Base | $88,812 | $43 | - |
| 14 | Medical Web Experts | $87,796 | $42 | - |
| 15 | Astute Solutions | $87,252 | $42 | - |
| 16 | RetailNext | $87,007 | $42 | - |
| 17 | Samsung Pay | $83,273 | $40 | - |
| 18 | Prevalent | $79,619 | $38 | - |
| 19 | Intelligent Systems | $79,539 | $38 | - |
| 20 | DSFederal | $76,158 | $37 | - |