Post job

Service Advisor jobs at Gerald Group - 161 jobs

  • C-40 Logistics Service Representative - Experienced

    Boeing 4.6company rating

    Scott Air Force Base, IL jobs

    At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Global Services (BGS) is seeking an Experienced Logistics Service Representative to provide technical support and on-site company representation for the C-40 program at Scott Air Force Base (AFB), Illinois. You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities: Successful candidates will be members of a Boeing on site team that will provide product support to the US Air Force (USAF) under a Support Contract. Logistic support includes management of parts covered by the Contract, inventory control, stock management, packaging and transportation, and import and export documentation control. The candidate will need to develop an understanding of customer's culture and business strategies as well as create, maintain and advance customer relationships. The candidate will require a high level of proficiency in computer-based inventory control and supply accounting systems. Perform analysis of information from multiple sources to determine accuracy relative to delivery schedules, inventories levels, requirements, etc. Maintain and update parts data using Boeing information systems that distribute materials management information to required recipients. Candidate must also be able to qualify / operate a forklift, (training will be provided). Monitor Boeing and Customer operational obligations in accordance with the Contract SOW. Aggregate and review required company reports, that would be used as performance reports provided to the USAF. Track and monitor aircraft repairable parts returned by the customer/ by Suppliers. In coordination with the USAF, identify and resolve any contractual customers' inventory discrepancies. Follow up with freight forwarder on documentation. Examples, commercial invoice, Shipper's Letter of Instructions, specific letters, etc. Follow up with freight forwarder until the arrival of parts to the warehouse as well as dispatch of parts from the warehouse to freight forwarder. Prepare special documents to get approval for shipping any hazardous materials that needs prior approvals. Work will include flexible shifts and will also require to respond during after-hours, weekends, and holidays. Researches, identifies and resolves customer supply support system inventory discrepancies. Investigates total platform vehicle demand management, replenishment and electronic data systems. Monitors logistics system performance. Solicits customer feedback and takes action to improve satisfaction with company services Manages field office resources. Basic Qualifications (Required Skills/Experience): Minimum 5 years of experience with inventory management or supply chain management processes and techniques. Experienced in use and application of Microsoft Suite. Flexibility to work morning/evening/night/weekend/holiday shifts at any given notice. At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation. At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation. Preferred Qualifications (Desired Skills/Experience): Previous experience executing Very Important Person aircraft mission requirements. Working knowledge of GOLD or other ERP/MRP Systems (SAP, etc.). Previous experience reading and interpreting Technical Publications of aircraft maintenance and parts manuals, engineering drawings is preferred Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $83,300 - $112,700 Applications for this position will be accepted until Jan. 30, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Read more Shows the full job description for sighted users Apply Now Save JobRemove Job
    $83.3k-112.7k yearly 4d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customs Entry Specialist I

    AIT Worldwide Logistics, Inc. 4.1company rating

    Palatine, IL jobs

    Join us at AIT, where we believe every day presents an opportunity to make a global impact! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at and make us the next stop on your career journey. AIT Worldwide Logistics is currently seeking a Customs Entry Specialist. The ideal candidate will have Customs Brokerage/Import/Export or CHB entry writer experience, as well as one year of customer service/general office/data entry experience. Administrative tasks in the import operations department servicing the client and their suppliers, providing customer service as well as maintaining revenues from the client base and contracted vendors. File break/down, classifying data entry, photocopying, scanning and some assembling of entries. Import air recoveries, check cutting, and delivery order creation is part of this position. Auditing commercial documents, applying harmonized tariff schedule code for accurate duty assessment and to ensure all federal requirements are met. Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved. Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. All other tasks as assigned by supervisor and or manager. Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account. The wage range for this position is $20.80-$29.40 and may vary based on geography as well as relative knowledge, skills, abilities, and experience A team player who works well with others - being respectful to our teammates is a Core Value A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture Other Skills We Hope to See: A minimum of 2 to 5 years of Entry Writing; 1 to 2 years in CHB or Imports A high school diploma or equivalent certificate required Accurate and rapid data entry with the ability to multi-task Proven customer service needs with the ability to problem-solve Proficiency in Microsoft Office and Outlook Strong organizational skills Excellent verbal and written skills Project a professional image to the customer and to represent AIT in a positive manner In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually. AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at ************ ext 5218.
    $20.8-29.4 hourly 8d ago
  • Service Advisor

    Rush Enterprises 4.7company rating

    Huntley, IL jobs

    The Service Advisor sells and schedules needed service work on commercial trucks and equipment for the dealership service department. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services. Responsibilities: * Gather customer complaint details and expectations. * Perform vehicle walk around inspection, verify vehicle information. * Connect to J-Pro and perform on the spot vehicle diagnostics. Print report. Refer to service history (IE:SIR), recommend additional needed service. * Advise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturer's specifications. * Write up customer's vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customer's signature. * Establish "promised time" based on shop workflow, communicate with foreman. * Establish customer's method of payment. Obtain credit approval, if necessary. * Create repair order in the business system, create repair order file and secure service input card with customer signatures in standardized repair order jacket. * Check on progress of repair throughout the day. Contact customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Benefits: * We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally. Basic Qualifications: * High school diploma or general education degree (GED). * One year service experience; or equivalent experience and/or education. * Appropriate manufacturer training. * Valid CDL license. * Driving record that will allow insurability by the company's carrier. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader. Minimum Pay Rate USD $55,000.00/Yr. Maximum Pay Rate USD $65,000.00/Yr.
    $55k-65k yearly Auto-Apply 8d ago
  • Diesel Service Advisor

    CIT Trucks 4.1company rating

    Normal, IL jobs

    Full-time Description CIT Trucks, LLC is seeking a competitive individual that has the drive and motivation to pursue a challenging career path in an industry that moves roughly 73% of the nation's goods. At CIT Trucks, we have the people, the technology, and the facilities to ensure the highest quality repair and maintenance service. Our factory-trained staff of more than 300 technicians provides experienced, specialized service on all makes and models of trucks, tractors and trailers. All technicians have online access to service manuals and technical information, which ensures that the most efficient and effective repair procedures are followed. We are not just looking for a Diesel Service Advisor; we are seeking the next rising star in our operations. At CIT Trucks, LLC, you'll have the opportunity to: Be a part of a growing company with a strong track record of success Receive comprehensive training and development opportunities Advance your career through internal promotion opportunities CIT Trucks, LLC. is a leading commercial truck dealer group serving the transportation industry. We serve customers in Illinois, Missouri and Indiana through our network of 16 locations with a workforce of over 900+ employees. Our sales revenues exceed $700 million with projections surpassing $1 billion in next few years. We are actively looking for candidates that can support our mission of providing exceptional customer service to a critical national industry. Responsibilities of a Diesel Service Advisor entail: Assisting in appointment scheduling Addressing any customer issues Obtaining customer information (vehicle data, verification of payment, and credit status checks) Opening/closing repair orders Writing detailed descriptions of all repairs performed Contacting the customer immediately upon repair completion Creating accurate estimates of repairs to be performed CIT Trucks, LLC provides a comprehensive wage and benefits package that includes: Boot reimbursement at $150 annually Prescription safety glasses up to $175 annually Paid holidays and PTO Choice between 3 wide-ranging medical plans with prescription coverage Option to participate in HSA or FSA savings accounts Access to dental and vision insurance Short- and long-term disability coverage Company paid life insurance, as well as additional voluntary life insurance for self and family 401(k) retirement planning that has a dollar-for-dollar employer match up to 4% Requirements The requirements to be a Diesel Service Advisor for CIT Trucks, LLC include: Must be at least 18 years old High school diploma or GED required 3 years of experience in diesel truck repairs preferred Ability to lift, carry, and move up to 10 pounds Comprehension of basic software applications related to diagnostics, engine parameters, and product preference guidelines Salary Description $68,000 - $79,000 / year
    $68k-79k yearly 60d+ ago
  • Service Advisor - 2nd Shift

    Truck Centers 3.9company rating

    Springfield, IL jobs

    , Inc. For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com. Job Description Are you a people person who thrives in a fast-paced environment? Do you enjoy problem-solving and delivering top-notch customer service? If so, Truck Centers, Inc. is looking for a Service Advisor to be the welcoming face of our Service department! In this role, you'll be the go-to person for customers, helping them navigate their service needs with professionalism and care. Whether in person or over the phone, you'll ensure every customer has a smooth and efficient service experience. Schedule: 3:30pm - midnight, Monday-Friday with a rotating Saturday shift during the day. What You'll Do: Greet customers warmly and assist them with their service needs. Create detailed repair orders and schedule service appointments using our digital tools. Conduct initial discussions with drivers to understand concerns and perform basic inspections. Verify account details, check for recalls, review repair history, and confirm warranty coverage. Keep customers informed throughout the repair process, ensuring clear and transparent communication. Arrange towing and other sublet services as needed. Obtain approvals for repairs and coordinate with the Service Dispatcher for assessments. Guide customers on dealership amenities and arrange shuttle services if needed. Work closely with the Dispatch team to coordinate vehicle pick-up and delivery. Monitor customer feedback and take proactive steps to enhance their experience. Why Join Us? At Truck Centers, Inc., we take pride in providing exceptional service while treating our team and customers like family. If you have strong communication skills, enjoy working with people, and want to be part of a company that values teamwork and customer satisfaction, we'd love to hear from you! Qualifications What We're Looking For: Valid Driver's License with ability to meet insurance requirements is required; CDL preferred Minimum of 1 year mechanical, trucking, or dealer service experience; 2+ years preferred Knowledge of Service department operations, trucks, and truck parts Mechanical aptitude or truck repair experience is highly preferred Demonstrated customer service and interpersonal communications skills, even in times of stress Strong organization and time management skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook Knowledge of computer operations, tablets, data entry, and MS Office with 30wpm typing capability; Procede software experience is a plus Candidates with Freightliner dealership experience and/or CIC Level I or II training are strongly encouraged to apply Must participate in a pre-employment background check and drug screen. WHAT WE OFFER: Pay Range: $41,766.40 - $62,649.60 per year with incentive eligibility 401(k) with company match Health insurance with 3 plan options to choose from Vision Insurance Dental Insurance Paid time off including paid volunteer time Disability insurance FSA and HSA options Company paid Life and AD&D insurance Maternity leave Employee assistance program Wellness program Company paid uniforms Additional Information Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status. We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.
    $41.8k-62.6k yearly 10d ago
  • Service Advisor - 2nd Shift

    Truck Centers, Inc. 3.9company rating

    Springfield, IL jobs

    For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com. Job Description Are you a people person who thrives in a fast-paced environment? Do you enjoy problem-solving and delivering top-notch customer service? If so, Truck Centers, Inc. is looking for a Service Advisor to be the welcoming face of our Service department! In this role, you'll be the go-to person for customers, helping them navigate their service needs with professionalism and care. Whether in person or over the phone, you'll ensure every customer has a smooth and efficient service experience. Schedule: 3:30pm - midnight, Monday-Friday with a rotating Saturday shift during the day. What You'll Do: Greet customers warmly and assist them with their service needs. Create detailed repair orders and schedule service appointments using our digital tools. Conduct initial discussions with drivers to understand concerns and perform basic inspections. Verify account details, check for recalls, review repair history, and confirm warranty coverage. Keep customers informed throughout the repair process, ensuring clear and transparent communication. Arrange towing and other sublet services as needed. Obtain approvals for repairs and coordinate with the Service Dispatcher for assessments. Guide customers on dealership amenities and arrange shuttle services if needed. Work closely with the Dispatch team to coordinate vehicle pick-up and delivery. Monitor customer feedback and take proactive steps to enhance their experience. Why Join Us? At Truck Centers, Inc., we take pride in providing exceptional service while treating our team and customers like family. If you have strong communication skills, enjoy working with people, and want to be part of a company that values teamwork and customer satisfaction, we'd love to hear from you! Qualifications What We're Looking For: Valid Driver's License with ability to meet insurance requirements is required; CDL preferred Minimum of 1 year mechanical, trucking, or dealer service experience; 2+ years preferred Knowledge of Service department operations, trucks, and truck parts Mechanical aptitude or truck repair experience is highly preferred Demonstrated customer service and interpersonal communications skills, even in times of stress Strong organization and time management skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook Knowledge of computer operations, tablets, data entry, and MS Office with 30wpm typing capability; Procede software experience is a plus Candidates with Freightliner dealership experience and/or CIC Level I or II training are strongly encouraged to apply Must participate in a pre-employment background check and drug screen. WHAT WE OFFER: Pay Range: $41,766.40 - $62,649.60 per year with incentive eligibility 401(k) with company match Health insurance with 3 plan options to choose from Vision Insurance Dental Insurance Paid time off including paid volunteer time Disability insurance FSA and HSA options Company paid Life and AD&D insurance Maternity leave Employee assistance program Wellness program Company paid uniforms Additional Information Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status. We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.
    $41.8k-62.6k yearly 9d ago
  • Service Advisor

    Mktruck 4.1company rating

    Des Plaines, IL jobs

    Assist in the operation of managing a profitable service department through productive staffing, strong customer satisfaction (CSI score) cost controls, setting and meeting objectives with high initiative for change and control of service activity. The Service Advisor provides advice to customers regarding vehicle repairs. Key Responsibilities: Assist customers with setting service appointments, and keeping our clients informed of the status of their vehicles for service. Open and close work orders in a timely manner. Research vehicle recalls, service & repair information with manufacturers' websites. Being able to sell needed vehicle maintenance & repairs in an honest, ethical, courteous & professional manner. Job Recruitments Must have excellent customer service experience. Must work closely with vehicle repair technicians. Excellent verbal and written skills. Respectable comprehension of dealer business systems and computer skills, ADP Dealer System preferred but not required. Able and comfortable with multi- tasking. Possess high level of overall technical knowledge. Clean driving record, and must pass drug screen and background check. Education Business Degree preferred or equivalent related experience. Experience working in a heavy duty dealership preferred. What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and dynamic work environment. Ready to Join Us?If you're interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey! For more information please feel free to contact our Recruiter Katie Denhof at *************.
    $39k-48k yearly est. Auto-Apply 18d ago
  • Customer Service Representative, Associate

    Lawson Products 4.7company rating

    Chicago, IL jobs

    **City:** Chicago **State/Province:** IL **Country:** United States **Division:** Corporate **Job ID:** 13958 Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams. Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package. **Responsibilities:** + Responds to a minimum of 40 calls per day in an inbound call center. + Maintain a strong performance against established key performance indicators. + Input and modify customer orders in SAP system. + Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests. + Track order shipments and provide proof of delivery upon request. + Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments. + Process document requests. + Process credit and debit memo requests that fall within department policy. + Answer common product questions as first line of response. + Resolve transactional discrepancies and customer complaints. + Other duties as assigned. **Qualifications & Requirements:** + High School Diploma or GED. + Minimum 1 year experience in an inbound call center, preferred. + Effective verbal and written communication skills. + Basic computer skills and the ability to navigate company internal and external websites. + Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel. + Basic maintenance, repair and operational (MRO) product knowledge is preferred. + SAP experience, a plus. + Possesses entry-level problem solving skills. + Previous manufacturing/distribution and sales experience a plus. + Ability to maintain customer-focus and multi-task in a fast-paced environment. The hourly rate for this role is $21.50. Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
    $21.5 hourly 48d ago
  • Customer Service Representative, Associate

    Lawson Products 4.7company rating

    Chicago, IL jobs

    **City:** Chicago **State/Province:** IL **Country:** United States **Division:** Corporate **Job ID:** 13962 Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams. Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package. **Responsibilities:** + Responds to a minimum of 40 calls per day in an inbound call center. + Maintain a strong performance against established key performance indicators. + Input and modify customer orders in SAP system. + Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests. + Track order shipments and provide proof of delivery upon request. + Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments. + Process document requests. + Process credit and debit memo requests that fall within department policy. + Answer common product questions as first line of response. + Resolve transactional discrepancies and customer complaints. + Other duties as assigned. **Qualifications & Requirements:** + High School Diploma or GED. + Minimum 1 year experience in an inbound call center, preferred. + Effective verbal and written communication skills. + Basic computer skills and the ability to navigate company internal and external websites. + Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel. + Basic maintenance, repair and operational (MRO) product knowledge is preferred. + SAP experience, a plus. + Possesses entry-level problem solving skills. + Previous manufacturing/distribution and sales experience a plus. + Ability to maintain customer-focus and multi-task in a fast-paced environment. The hourly rate for this role is $21.50. Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
    $21.5 hourly 42d ago
  • Customer Service Representative, Associate

    Lawson Products 4.7company rating

    Chicago, IL jobs

    **City:** Chicago **State/Province:** IL **Country:** United States **Division:** Corporate **Job ID:** 14012 Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams. Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package. **Responsibilities:** + Responds to a minimum of 40 calls per day in an inbound call center. + Maintain a strong performance against established key performance indicators. + Input and modify customer orders in SAP system. + Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests. + Track order shipments and provide proof of delivery upon request. + Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments. + Process document requests. + Process credit and debit memo requests that fall within department policy. + Answer common product questions as first line of response. + Resolve transactional discrepancies and customer complaints. + Other duties as assigned. **Qualifications & Requirements:** + High School Diploma or GED. + Minimum 1 year experience in an inbound call center, preferred. + Effective verbal and written communication skills. + Basic computer skills and the ability to navigate company internal and external websites. + Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel. + Basic maintenance, repair and operational (MRO) product knowledge is preferred. + SAP experience, a plus. + Possesses entry-level problem solving skills. + Previous manufacturing/distribution and sales experience a plus. + Ability to maintain customer-focus and multi-task in a fast-paced environment. The hourly rate for this role is $21.50. Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
    $21.5 hourly 2d ago
  • Customer Service Representative, Associate

    Lawson Products, Inc. 4.7company rating

    Chicago, IL jobs

    Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams. Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package. Responsibilities: * Responds to a minimum of 40 calls per day in an inbound call center. * Maintain a strong performance against established key performance indicators. * Input and modify customer orders in SAP system. * Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests. * Track order shipments and provide proof of delivery upon request. * Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments. * Process document requests. * Process credit and debit memo requests that fall within department policy. * Answer common product questions as first line of response. * Resolve transactional discrepancies and customer complaints. * Other duties as assigned. Qualifications & Requirements: * High School Diploma or GED. * Minimum 1 year experience in an inbound call center, preferred. * Effective verbal and written communication skills. * Basic computer skills and the ability to navigate company internal and external websites. * Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel. * Basic maintenance, repair and operational (MRO) product knowledge is preferred. * SAP experience, a plus. * Possesses entry-level problem solving skills. * Previous manufacturing/distribution and sales experience a plus. * Ability to maintain customer-focus and multi-task in a fast-paced environment. The hourly rate for this role is $21.50. Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
    $21.5 hourly 2d ago
  • Automotive Service Advisor

    The Hertz Corporation 4.3company rating

    Hartford, CT jobs

    **A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm **Pay: $25/hr** ***Ability to work REMOTE - Required to be located in the surrounding Denver area**** **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing + Reviewing a wide range of vehicle repair requests + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM + Handle repair disputes with national account vendors + Validating parts pricing and labor times + Guarantee vehicle repairs adhere to company policies and address safety concerns + Efficiently drive down vendor cycle time to minimize out of service days + Handle phone calls related to vehicles experiencing extensive down time + Adhere to goal setting metrics for all job functions + Review vehicle repairs + Handle phone calls, emails, and chats + Working behind a desk + Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid **What We're Looking For:** + Highschool Diploma or GED + 3 years of previous vehicle maintenance experience + Minimum of 4 ASE certifications related to job scope + Ability to work remote + Fleet experience preferred + Automotive vehicle repair background + Ability to multitask + Negotiation + Computer literate + Customer service + Experience with labor guides **What You'll Get:** + Remote Work + Up to 40% off the base rate of any standard Hertz rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $25 hourly 7d ago
  • Service Advisor

    M&K Truck Centers 4.1company rating

    Channahon, IL jobs

    Job Description Assist in the operation of managing a profitable service department through productive staffing, strong customer satisfaction (CSI score) cost controls, setting and meeting objectives with high initiative for change and control of service activity. The Service Advisor provides advice to customers regarding vehicle repairs. Key Responsibilities: Assist customers with setting service appointments, and keeping our clients informed of the status of their vehicles for service. Open and close work orders in a timely manner. Research vehicle recalls, service & repair information with manufacturers' websites. Being able to sell needed vehicle maintenance & repairs in an honest, ethical, courteous & professional manner. Job Recruitments Must have excellent customer service experience. Must work closely with vehicle repair technicians. Excellent verbal and written skills. Respectable comprehension of dealer business systems and computer skills, ADP Dealer System preferred but not required. Able and comfortable with multi- tasking. Possess high level of overall technical knowledge. Clean driving record, and must pass drug screen and background check. This position also requires the ability to work 2nd shift: 1:30 PM - 10:00 PM. Education Business Degree preferred or equivalent related experience. Experience working in a heavy duty dealership preferred. What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and dynamic work environment. Ready to Join Us? If you're interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey! For more information please feel free to contact our Recruiter Katie Denhof at *************. 2nd shift: 1:30 PM - 10:00 PM. Monday - Friday
    $39k-48k yearly est. 24d ago
  • Service Advisor

    M&K Truck Centers 4.1company rating

    Channahon, IL jobs

    Assist in the operation of managing a profitable service department through productive staffing, strong customer satisfaction (CSI score) cost controls, setting and meeting objectives with high initiative for change and control of service activity. The Service Advisor provides advice to customers regarding vehicle repairs. Key Responsibilities: Assist customers with setting service appointments, and keeping our clients informed of the status of their vehicles for service. Open and close work orders in a timely manner. Research vehicle recalls, service & repair information with manufacturers' websites. Being able to sell needed vehicle maintenance & repairs in an honest, ethical, courteous & professional manner. Job Recruitments Must have excellent customer service experience. Must work closely with vehicle repair technicians. Excellent verbal and written skills. Respectable comprehension of dealer business systems and computer skills, ADP Dealer System preferred but not required. Able and comfortable with multi- tasking. Possess high level of overall technical knowledge. Clean driving record, and must pass drug screen and background check. This position also requires the ability to work 2nd shift: 1:30 PM - 10:00 PM. Education Business Degree preferred or equivalent related experience. Experience working in a heavy duty dealership preferred. What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and dynamic work environment. Ready to Join Us? If you're interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey! For more information please feel free to contact our Recruiter Katie Denhof at *************. 2nd shift: 1:30 PM - 10:00 PM. Monday - Friday
    $39k-48k yearly est. Auto-Apply 24d ago
  • Automotive Service Advisor

    The Hertz Corporation 4.3company rating

    Springfield, IL jobs

    **A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm **Pay: $25/hr** ***Ability to work REMOTE - Required to be located in the surrounding Denver area**** **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing + Reviewing a wide range of vehicle repair requests + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM + Handle repair disputes with national account vendors + Validating parts pricing and labor times + Guarantee vehicle repairs adhere to company policies and address safety concerns + Efficiently drive down vendor cycle time to minimize out of service days + Handle phone calls related to vehicles experiencing extensive down time + Adhere to goal setting metrics for all job functions + Review vehicle repairs + Handle phone calls, emails, and chats + Working behind a desk + Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid **What We're Looking For:** + Highschool Diploma or GED + 3 years of previous vehicle maintenance experience + Minimum of 4 ASE certifications related to job scope + Ability to work remote + Fleet experience preferred + Automotive vehicle repair background + Ability to multitask + Negotiation + Computer literate + Customer service + Experience with labor guides **What You'll Get:** + Remote Work + Up to 40% off the base rate of any standard Hertz rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $25 hourly 7d ago
  • Automotive Service Advisor

    The Hertz Corporation 4.3company rating

    Springfield, IL jobs

    **A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm **Pay: $23.00/hr** ***Ability to work REMOTE - Required to be located in the surrounding Atlanta OR Dallas area*** **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing + Reviewing a wide range of vehicle repair requests + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM + Handle repair disputes with national account vendors + Validating parts pricing and labor times + Guarantee vehicle repairs adhere to company policies and address safety concerns + Efficiently drive down vendor cycle time to minimize out of service days + Handle phone calls related to vehicles experiencing extensive down time + Adhere to goal setting metrics for all job functions + Review vehicle repairs + Handle phone calls, emails, and chats + Working behind a desk + Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid **What We're Looking For:** + Highschool Diploma or GED + 3 years of previous vehicle maintenance experience + Minimum of 4 ASE certifications related to job scope + Ability to work remote + Fleet experience preferred + Automotive vehicle repair background + Ability to multitask + Negotiation + Computer literate + Customer service + Experience with labor guides **What You'll Get:** + Remote Work + Up to 40% off the base rate of any standard Hertz rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $23 hourly 7d ago
  • Automotive Service Advisor

    The Hertz Corporation 4.3company rating

    Springfield, IL jobs

    **A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm ***Ability to work REMOTE - Required to be located in the surrounding Phoenix area*** The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing + Reviewing a wide range of vehicle repair requests + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM + Handle repair disputes with national account vendors + Validating parts pricing and labor times + Guarantee vehicle repairs adhere to company policies and address safety concerns + Efficiently drive down vendor cycle time to minimize out of service days + Handle phone calls related to vehicles experiencing extensive down time + Adhere to goal setting metrics for all job functions + Review vehicle repairs + Handle phone calls, emails, and chats + Working behind a desk + Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid **What We're Looking For:** + Highschool Diploma or GED + 3 years of previous vehicle maintenance experience + Minimum of 4 ASE certifications related to job scope + Ability to work remote + Fleet experience preferred + Automotive vehicle repair background + Ability to multitask + Negotiation + Computer literate + Customer service + Experience with labor guides **What You'll Get:** + Remote Work + Up to 40% off the base rate of any standard Hertz rental including Friends and Family + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $22 hourly 60d+ ago
  • Part Time Weekend Customer Service Representative

    Emery Air 3.9company rating

    Rockford, IL jobs

    Emery Air, LLC at the Chicago-Rockford International Airport is currently looking to hire a customer service representative (CSR) to work a part-time position on Saturdays and Sundays from 7am-1pm. Job Title: Customer Service Representative (CSR) Customer Service Representative will serve as the main point of contact for all customers seeking service from Emery Air, Inc. CSR will effectively coordinate and communicate with all team members to ensure a seamless customer experience. Typical Duties: * Answering telephones and directing phone calls to appropriate locations * Greeting and assisting customers in a courteous and helpful manor, assisting with questions or problems * Arrange car rentals and hotel accommodations for customers * Preparing and processing customer fuel invoices * Maintaining secure ramp access * Perform daily clerical tasks * Coordinate customer / aircraft arrivals and departures * Other duties as assigned Requirements: * Must be 18 years old. * High school graduate or equivalent * Pass a pre-employment drug screen. * Candidate must be able to clear a fingerprint-based criminal history check in order to obtain and retain credentials necessary for the position. Position specific clearances include but are not limited to FAA, TSA, Port Authority * Must be legally authorized to work in the United States for any employer without sponsorship. * A valid clear driver's license Skills and Experience: * Strong verbal and written communication skills * Ability to multitask and problem solve. * Must be detail oriented. * Knowledge and understanding of Microsoft Word and Excel * General knowledge of local area, ability to provide directions and recommendations to customers. About the Company: Located near Chicago, premier Midwest provider for aircraft maintenance and repair, avionics and full FBO services and support. Growing maintenance facility with a "can do spirit" with more than 50 years in aviation with a commitment to our employees and clientele. Emery Air LLC is an equal opportunity employer and is committed to fostering a diverse, equitable and inclusive workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring and promotional decisions are based solely on qualifications, skills and experience relevant to the requirements of the position. Part time - Saturday and Sunday from 7am - 1pm, with possible extra hours to help cover absences or vacations
    $30k-38k yearly est. 1d ago
  • Service Writer

    Dynamic Transit 3.5company rating

    Granite City, IL jobs

    Job DescriptionSalary: $18-$22/ hour Are you a motivated and experienced Service Writer with a passion for vehicle maintenance and a knack for organization? We are seeking a detail-oriented and organized Service Writer to join our team at Dynamic Transit Company. The primary role of the Service Writer is to manage service orders and work orders for our fleet of company-owned assets, including heavy-duty powered vehicles and tractor-trailer combinations, such as refrigerated trailers and dry van trailers. Key Responsibilities: Service Order Management: Create, update, and manage service orders and work orders for maintenance and repairs of company-owned vehicles. Technician Coordination: Assign tasks to a team of technicians, ensuring timely and efficient completion of maintenance activities. Vehicle Maintenance Software: Utilize and manage vehicle maintenance software to track maintenance schedules, order parts, and monitor the status of work orders. Communication: Serve as a point of contact between the maintenance team, fleet managers, and other stakeholders to ensure clear and effective communication. Documentation: Maintain detailed records of maintenance activities, repairs, and inspections. Compliance: Ensure all maintenance activities comply with company policies, safety standards, and regulatory requirements. Inventory Management: Monitor and manage inventory of parts and supplies needed for vehicle maintenance and repairs. Customer Service: Provide exceptional customer service to internal and external stakeholders, addressing inquiries and resolving issues promptly. Reporting: Generate and analyze reports on maintenance activities, costs, and equipment performance. Qualifications: Experience: Proven experience as a Service Writer, Service Advisor, or similar role in an asset-based trucking company or related industry. Technical Knowledge: In-depth understanding of heavy-duty powered vehicles, tractor-trailer combinations, and their maintenance needs. Software Proficiency: Experience with dealer maintenance software or fleet maintenance software is required. Organizational Skills: Excellent organizational and multitasking abilities. Communication Skills: Strong written and verbal communication skills. Problem-Solving Skills: Ability to address and resolve issues promptly and effectively. Attention to Detail: High level of accuracy and attention to detail in managing service orders and documentation. Team Player: Ability to work collaboratively with technicians, fleet managers, and other stakeholders. Education: High School Diploma or GED: Required. Associate degree or Certification in Automotive Technology or related field: Preferred but not required.
    $18-22 hourly 22d ago
  • Service Writer

    Dynamic Transit 3.5company rating

    Granite City, IL jobs

    Are you a motivated and experienced Service Writer with a passion for vehicle maintenance and a knack for organization? We are seeking a detail-oriented and organized Service Writer to join our team at Dynamic Transit Company. The primary role of the Service Writer is to manage service orders and work orders for our fleet of company-owned assets, including heavy-duty powered vehicles and tractor-trailer combinations, such as refrigerated trailers and dry van trailers. Key Responsibilities: Service Order Management: Create, update, and manage service orders and work orders for maintenance and repairs of company-owned vehicles. Technician Coordination: Assign tasks to a team of technicians, ensuring timely and efficient completion of maintenance activities. Vehicle Maintenance Software: Utilize and manage vehicle maintenance software to track maintenance schedules, order parts, and monitor the status of work orders. Communication: Serve as a point of contact between the maintenance team, fleet managers, and other stakeholders to ensure clear and effective communication. Documentation: Maintain detailed records of maintenance activities, repairs, and inspections. Compliance: Ensure all maintenance activities comply with company policies, safety standards, and regulatory requirements. Inventory Management: Monitor and manage inventory of parts and supplies needed for vehicle maintenance and repairs. Customer Service: Provide exceptional customer service to internal and external stakeholders, addressing inquiries and resolving issues promptly. Reporting: Generate and analyze reports on maintenance activities, costs, and equipment performance. Qualifications: Experience: Proven experience as a Service Writer, Service Advisor, or similar role in an asset-based trucking company or related industry. Technical Knowledge: In-depth understanding of heavy-duty powered vehicles, tractor-trailer combinations, and their maintenance needs. Software Proficiency: Experience with dealer maintenance software or fleet maintenance software is . Organizational Skills: Excellent organizational and multitasking abilities. Communication Skills: Strong written and verbal communication skills. Problem-Solving Skills: Ability to address and resolve issues promptly and effectively. Attention to Detail: High level of accuracy and attention to detail in managing service orders and documentation. Team Player: Ability to work collaboratively with technicians, fleet managers, and other stakeholders. Education: High School Diploma or GED: . Associate degree or Certification in Automotive Technology or related field: Preferred but not .
    $33k-44k yearly est. 60d+ ago

Learn more about Gerald Group jobs